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  1. Home
  2. D W Smith & Company - Bristol
D W Smith & Company - Bristol Logo

D W Smith & Company - Bristol

Closes at 5:30pm
54 High Street,Hanham,Bristol, BS15 3DR
D W Smith & Company Bristol are an estate agent in Bristol. They mainly list properties in BS15, BS5 and BS30. Over the last 6 months, they've listed 56 properties, with 20 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.

Opening hours

  • Monday 8:50am - 5:30pm
  • Tuesday 8:50am - 5:30pm
  • Wednesday 8:50am - 5:30pm
  • Thursday 8:50am - 5:30pm
  • Friday 8:50am - 5:30pm
  • Saturday Closed
  • Sunday Closed
View all details

D W Smith & Company - Bristol Reviews (130)

Have you used this agent?
  1. 90% 5/5 Stars
    90%
  2. 2% 4/5 Stars
    2%
  3. 2% 3/5 Stars
    2%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%
All (130)
Seller (33)
Buyer (20)
Landlord (13)
Tenant (16)
General (48)

G 1955)

5/5 Stars
We are landlords looking to relet our property when our previous long-term tenants left. D W Smith & Company have provided an outstanding service. The property has needed refurbishment throughout and without the agent’s help we would have struggled to find and organise tradespeople to complete the works needed to the high standards required in a timely manner as we are located at the other end of the country. D W Smith & Company have provided a stress free, seamless service for us and we cannot recommend them highly enough!... Read more
Landlord
23rd Oct 2024 (16 weeks ago)

J yasir

1/5 Stars
Not helpful for tenant... Read more
Tenant
11th Oct 2024 (18 weeks ago)

E Bywater

5/5 Stars
I have recently sold my house and bought another through DW Smith. From beginning to end Karen and her team have been brilliant. Karen kept us fully informed of what was happening in the chain and went over and above to try to keep the chain on track when there were complications. Her experience in this field really helped with the whole transaction. I would highly recommend DW Smith Estate Agents. Many thanks to Karen and her team x... Read more
Seller
12th Sep 2024 (22 weeks ago)

R Osborne

5/5 Stars
David and staff made the sale of our house stress free and it all happened rather speedy. The staff kept us posted at all times on the progress of the sale , and answered any questions or queries we had whilst the sale was going through. We would definitely recommend this company to anyone thinking of selling or buying a property. The Osborne's.... Read more
Seller
6th Sep 2024 (23 weeks ago)

M Hughes

1/5 Stars
If you can avoid letting with these agents I’d advise doing that at all costs. Absolutely terrible communication, refusal to reply to emails and phone calls. Rude agents who will side with landlords over tenants, no matter the situation. Absolutely appalling treatment and I would strongly advise anyone to avoid if you can, especially if you are a young woman. They will hope you don’t know the law and take advantage of that. Avoid if you can :) - in response to your reply to this review, you did not respond to my emails, you were extremely rude to me on the phone, and you acted in the interests of a landlord that was trying his best to take advantage of me, you provided him with incorrect legal advice and point blank refused to explain yourselves. The evidence is all there so please, stop lying.... Read more
Tenant
14th Aug 2024 (5 mo. ago)

Anonymous Homeseller

5/5 Stars
Karen @ D W Smith was amazing with communication the house was on the market for a couple of weeks before it sold... Read more
Seller
2nd Aug 2024 (6 mo. ago)

H anjum

5/5 Stars
It was a really good experience renting with DW smith. They resolved any issues we had throughout the length period of our tenancy quickly and effectively. It was pleasant experience through and through.... Read more
Tenant
19th Jul 2024 (6 mo. ago)

J Baker

5/5 Stars
David came to my Hanham property today to conduct a valuation. He was very professional, friendly and overall the valuation was enjoyable... Read more
18th Jul 2024 (6 mo. ago)

N Rogers

5/5 Stars
First class service. I changed over to DW Smith as they were giving me more information about my sale than the estate agent I had appointed. I’ve sold quite a few houses over the years and my experience at DW Smith was second to none. On the ball at every point they are a friendly team of local experts that deliver results. I would recommend any one to use them.... Read more
Seller
8th Jul 2024 (7 mo. ago)

D Quaye

5/5 Stars
I really good time buying from DW estate agents as a first time buyer. From the first viewing to handing over the keys. Sarah and her team, where amazing. They even helped me out with a couple of queries after the purchase completed. Highly professional, friendly and really genuine nice group of people. I highly recommend this estate agents! One of the best in Bristol!... Read more
Buyer
6th Jul 2024 (7 mo. ago)

B Laver

5/5 Stars
We sold and purchased a property through DW Smith. We found the DW Smith team to be helpful, informative and always responsive when we had queries. The team listened to what property we were looking to buy and found us just what we were looking for. I would definitely recommend DW Smith.... Read more
Seller
10th Jun 2024 (8 mo. ago)

M Harangozo

5/5 Stars
Great stuff, kind and always helpful.... Read more
28th May 2024 (8 mo. ago)

Anonymous Homeseller

5/5 Stars
We received two full asking price offers within a week of marketing the property. Feedback was given promptly after each viewing and everyone in the office was efficient, kind and friendly. They really understand the local market... Read more
Seller
22nd May 2024 (8 mo. ago)

K nation

5/5 Stars
Myself and my partner just bought our first home through D W Smith & Company and could not recommend them highly enough. The whole team, particularly Karen Smith, were very friendly, responsive and attentive, making what could be a very stressful process much smoother than we feared. We got the keys yesterday and were even welcomed with a gift bag. Thank you!... Read more
Buyer
4th May 2024 (9 mo. ago)

T hughes-stanton

5/5 Stars
I had a fantastic experience as a first time home buyer with DW Smith. The service provided via Karen and her colleagues was next to none - highly professional, friendly, transparent and always available for a chat over the phone. I really couldn't of asked for much more, they exceeded expectations and I'd recommend in a heart beat! Cheers Tom... Read more
Buyer
5th Apr 2024 (10 mo. ago)

M NG

5/5 Stars
As a property buyer, I am very satisfied with my recent experience with DW Smith in the following aspects : 1. The property put on sale was of high quality. 2. Karen , the sales manager and her team, Emma etc attended to my needs and requests in a very efficient manner. Karen returned call promptly, made active communication and followed up my requests with the vendor quickly. They were all helpful to speed up the transaction which was smoothly completed within 11 weeks.... Read more
Buyer
15th Mar 2024 (10 mo. ago)

G Lacey

5/5 Stars
DW Smith are amazing, they made our journey for our first home very pleasurable, the staff were very helpful and quick with responding to any queries we had. We really appriciate the time and effort they put into making our experience the best. Also chasing solicitors for us regularly to keep us in the loop at all times was amazing as buying your first home can be stressful. The box of goodies we receieved when collecting the keys was a nice touch and very thoughtful.... Read more
Buyer
12th Feb 2024 (11 mo. ago)

T O'Loughlin

5/5 Stars
Used David and the team previously. Punctual, polite, informative and importantly really added value to the whole experience. Would not hesitate to use again and would recommend actively.... Read more
11th Jan 2024 (1 year ago)

C Morrison

5/5 Stars
D W Smith were excellent from start to finish. Communication was fantastic, photos and brochure looked great, they were always on time for viewings, any queries were responded to immediately. They made the whole process as stress free as it can be, would highly recommend them to anyone. Thanks for everything... Read more
4th Jan 2024 (1 year ago)

X *

5/5 Stars
Great estate agent that I will definitely use next time. Nursed me through a buyer dropping out at the last minute, and got my place sold again within 36 hours. Thanks to the whole team.... Read more
Seller
30th Dec 2023 (1 year ago)

J Greenway

5/5 Stars
David came to see us personally and promised he would do his best to sell our house and enable us to move to the house we wanted. -- and he did exactly that!! Throughout the process the whole team were a delight. They were both proactive in moving things forward and quickly responsive to any queries. Special thanks to Ian and Karen .... Read more
Seller
19th Dec 2023 (1 year ago)

T Grier

5/5 Stars
DW Smith replied to all my emails and queries in a timely manner. They were efficient at sorting things out. Thank you!... Read more
20th Nov 2023 (1 year ago)

M Watson

5/5 Stars
We would like to thank the team for all their help from beginning to end. Nothing was too much trouble for them and they kept on top of everything and helped us through the process. From estate agent to solicitor and they kept us up to date as we went through. We could not have asked for better people. We would truely recommend DW Smith if you are thinking of buying or selling to use them. You will have peace of mind with them even though it can be very stressful they will get you through it. Julie & Mark... Read more
29th Oct 2023 (1 year ago)

A Leighton

5/5 Stars
DW Smith were the agents for our first time buy house. They communicated brilliantly and were very supportive through the whole process. Would recommend!... Read more
Buyer
1st Oct 2023 (1 year ago)

A Forsey

5/5 Stars
The benchmark in honest real estate... Read more
22nd Sep 2023 (1 year ago)

H Pow

5/5 Stars
I have been working with Dave and the team on various properties and projects and I can say first hand that they exude professionalism and attention to detail, but at the same time are all so friendly! I wouldn't hesitate for even a second.... Read more
17th Aug 2023 (1 year ago)

T Takaidza

5/5 Stars
I have had the best 14 years staying in the property managed by DW Smith & Co. If anything would need attention they were very prompt in responding and sorted in no time. One thing I always found outstanding was the response even after hours. No matter how late they would want to make sure I was safe and the follow ups to check if problem has been resolved. For inspection they would consent & advise in advance. Keep up the good work. I referred my sister & she was impressed with their service. I would definitely refer anyone who’s looking for a property to get in-touch with them. ????????????????????... Read more
Tenant
17th Aug 2023 (1 year ago)

J Sullivan

5/5 Stars
Very pleased with the service provided by David, Karen and all the team Thanks Lynn... Read more
15th Aug 2023 (1 year ago)

Alex

5/5 Stars
The loveliest team of people who helped navigate us through a myriad of processes with ease, this is my second experience with DW Smith and both times they have been beyond excellent. Many thanks.... Read more
9th Aug 2023 (1 year ago)

S Bailey

5/5 Stars
DW Smith provided excellent service, good communication and were always available even out of normal office hours. Would highly recommend... Read more
3rd Jul 2023 (1 year ago)

M Saji

5/5 Stars
Great support and guidance... Read more
16th Jun 2023 (1 year ago)

R Day

5/5 Stars
Recently purchased a house with DW Smith, was really impressed with Ian who was very helpful and professional throughout the process. The team even came out to let various tradesmen in when I was unable to which was a huge help for me .... Read more
Buyer
9th Jun 2023 (1 year ago)

S Hogs

5/5 Stars
dw smith was very efficient , superb to deal with , very professional throughout , thanks again... Read more
25th Apr 2023 (1 year ago)

H M

5/5 Stars
I've been renting off DW Smith for coming up to a year and they've been really helpful, friendly and quick to respond. I never thought I'd be writing a review for my estate agent but they really have been great and I wanted to spread the word!... Read more
Tenant
24th Apr 2023 (1 year ago)

L Silvério

5/5 Stars
I have recently visited a property being managed by DW Smith, and Ms. Sarah M. was enabling the viweing. She was very nice and kind, independently of me applying or not for buying the property. She left me plent of space for viweing the property, with miles of transparency and patiance. I strongly appreciated her service showing me the property and for that reason, I give five stars.... Read more
3rd Apr 2023 (1 year ago)

F Javier

1/5 Stars
I have had a few bad experiences in the past dealing with them in the past. Thanks anyway... Read more
22nd Mar 2023 (1 year ago)

T BREEZY

5/5 Stars
Over the year i have used multiple agents renting properties, most havent been great. DW smith are the exception to this rule, fantastic service from beginning to end, cant recommend highly enough... Read more
Tenant
23rd Feb 2023 (1 year ago)

M Orton

5/5 Stars
We sold our house through DW Smith and were extremely impressed with the professionalism and service through the entire process. From meeting Dave for the valuation, to Ian who made the sale and Karen who was a true champion in moving the sale forward. My family and I would like to thank them all for their great work and would recommend them wholeheartedly for anyone looking to sell a property.... Read more
Seller
15th Feb 2023 (1 year ago)

D Lewis

5/5 Stars
I was a tenant with D W Smith for 2 years. They always responded promptly and ensured issues were dealt with as soon as possible. Excellent service and really friendly... Read more
Tenant
10th Feb 2023 (2 years ago)

J Sharp

5/5 Stars
DW Smith are a very professional estate agent. They marketed our property within a few days. Dave Smith was very informative on pricing for the area and gave us a good understanding of the value of the property. We had excellent communication with Karen Smith on the outcome of each viewing and we were really pleased when we had a buyer within a couple of weeks of marketing the property. I cannot recommend D W Smith team highly enough.... Read more
Seller
7th Feb 2023 (2 years ago)

T Keating

5/5 Stars
Helped us through a stressful time. We bought through them not sold but was very proactive. Could not do enough for us would recommend these guys to anyone that asks... Read more
Buyer
3rd Feb 2023 (2 years ago)

K Vincent

5/5 Stars
Have used D W Smith & Co for over 12 years as a letting agent. They have been excellent in communicating any issues so that it can be resolved quickly and smoothly, including arranging for workmen to carry out any repairs. They have a great team of people who work there, who are friendly and professional and we would highly recommend them as a letting agent.... Read more
Landlord
28th Jan 2023 (2 years ago)

M Weed

5/5 Stars
As a first time buyer, you are offered a lot of advice from friends and family about estate agents and solicitors. Whilst our solicitors, were slow and sometimes hard to contact, Karen at DW Smith was always available to offer help and advice. Without her, our first purchase might even have fallen through - so thank you!... Read more
Buyer
21st Jan 2023 (2 years ago)

K O'Donoghue

5/5 Stars
Great experience throughout the whole process of buying our first house. We were kept informed and DW Smith helped with moving things along, especially Karen who was always so responsive and helpful. Would definitely go to DW Smith when it comes to selling too.... Read more
Buyer
21st Jan 2023 (2 years ago)

M Brown

5/5 Stars
It's been an absolute pleasure having you guys support mother with buying her lovely bungalow. You've always been at the end of the line, whether it's by phone or email. Your happy voices, smiles and patience with Mother and myself have been priceless. It was lovely to see you both " lovely ladies " you've been amazing and mother is super happy with her new home. Many thanks Maria & Jennifer XxX... Read more
Buyer
14th Jan 2023 (2 years ago)

K Ma

5/5 Stars
The best letting agency in Bristol, very friendly and helpful, especially Julie Ann whose support has been exceptional from the beginning of tenancy process . I highly recommend DW Smith & Company to anyone.... Read more
Landlord
6th Jan 2023 (2 years ago)

D Master

5/5 Stars
I am a current renter of DW Smith and Co and have been for 3yrs. They are a friendly team and have been very helpful. Much more so than other agents or private landlords. Tracey and Julie are always on hand to offer help with any issues. David went out of his way to support me with a purchase earlier this year. Overall great agency and would recommend to anyone!... Read more
Tenant
23rd Dec 2022 (2 years ago)

R Fortune

5/5 Stars
I have had the joy of speaking with both Julie and Debbie. Both have been exceptional, with no question being too much to be answered! Timely response and all round friendly and personable people. Thank you so much and I am really looking forward to moving into my new home!... Read more
19th Dec 2022 (2 years ago)

A Finch

5/5 Stars
Great experience with DW Smith. Friendly and helpful staff making my experience stress free. Would definitely recommend to family and friends in the future.... Read more
15th Dec 2022 (2 years ago)

K Burgoyne

5/5 Stars
We have used DW Smith for both buying and selling properties, we could not wish for a better company to deal with one of the most stressful processes, they make it very relaxed and at ease hence why we have used them numerous times. Our thanks to the whole team.... Read more
Seller
13th Dec 2022 (2 years ago)

J Faithfull

5/5 Stars
Dave, Karen & The Team have been absolutely amazing in helping us move. We finally got there after 3 attempts. A big thankyou to you guys and we wouldn’t use anyone else. The Burleigh’s... Read more
2nd Dec 2022 (2 years ago)

H Chambers

5/5 Stars
The lettings team at DW Smith have been managing the property I rent out for over seven years. They have steered and supported me over the various bumps in the road. Julie Ann in particular has been incredibly hard working, reliable and fair in her dealings with me, the contractors and tenants. I hugely value the trust I have in the team and am grateful for all the highly professional support they have given me. Thank you.... Read more
Landlord
2nd Dec 2022 (2 years ago)

C Powa

3/5 Stars
Customer service throughout the viewing process and signing the contract was very good. However, trying to sort out references was very difficult due to using a faceless middleman called Goodlord who did not communicate properly about what progress was being made on references, especially the income confirmation (no visibility on communications between my HR department and Goodlord lead to delays). Also had no electricity upon moving in and am paying an absolute fortune on a PAYG meter until I can get it switched due to no communication from DWSmith or the Landlord - I tried to find out in advance about utility suppliers via email but received no reply.... Read more
Tenant
26th Nov 2022 (2 years ago)

M jallow

5/5 Stars
Amazing, helps me found my dream place... Read more
25th Nov 2022 (2 years ago)

T Helley

5/5 Stars
Karen was very professional dealing with the sale of my late mother's house she was aware of difficulties regarding my sister but stuck with it keeping me updated I am pleased to say she acheived an exchange on the property today with completion next week.it would of been my mother's wishes for use of a local estate agents.it has not been easy but has been acheived.thankyou for sticking by me and respecting what my mother would of wanted... Read more
Seller
8th Nov 2022 (2 years ago)

W Braithwaite

5/5 Stars
David, Karen and the team have been exceptional during the sale of our house. Richard looked after us through the whole process and kept everything moving. The photo and brochure were done to a very high standard. Couldn't recommend more.... Read more
Seller
8th Nov 2022 (2 years ago)

E Bolt

5/5 Stars
Fantastic experience with DW Smith from start to finish, couldn’t fault them. Special thanks to Richard who couldn’t have been more helpful and professional; he made the whole experience stress free. Thank you very much :)... Read more
8th Nov 2022 (2 years ago)

P Hicks

5/5 Stars
Fantastic company to have worked with through selling our property. From the initial meeting with David through to Karen’s management of the process; they were a pleasure to deal with. Our sale had a few stumbling blocks, outside of our and DW Smiths control. These issues were managed by Karen with professionalism and persistent communication with all parties. We found some estate agents market themselves by claiming they have a professional photographer or make it ‘instagramable’ etc, it really is all spill. DW Smith made the process simple and understandable. David made some great recommendations with regards to the selling price and how they’d manage the viewings/offers process. He also, took some fantastic, bright, airy, wide angled pictures of each room/area, which we were very happy with. The walk around feature on their website was also a real plus. In a market with many estate agent options we could not recommend DW Smith highly enough. A super little family business with great knowledge of the housing market.... Read more
Seller
17th Oct 2022 (2 years ago)

K Takle

5/5 Stars
Great team. Efficient and professional.... Read more
1st Oct 2022 (2 years ago)

M Luin

5/5 Stars
Genuinely friendly, courteous service and employees. Makes a change in an ocean of rude and Inconsiderate estate agents who just care about figures and not the individuals who need a home - that isn’t the case here!... Read more
27th Sep 2022 (2 years ago)

L Jackson

5/5 Stars
We have used DWSMITH to buy, sale and rent aswell as adding tenants mid lease, and will continue to use them in the future. DWSMITH's team have always been friendly and professional, keeping on top of every sale or rental and informing us throughout-even taking paperwork on holiday to ensure a tenant could move in on a date he wanted. They go above and beyond what other Estate agents do, usually putting houses on the market much sooner than other agents.... Read more
Seller
26th Sep 2022 (2 years ago)

N Worlock

5/5 Stars
Ian and Karen were super helpful, and communication was excellent.... Read more
23rd Sep 2022 (2 years ago)

S Toman

1/5 Stars
Rubbish company - waited 5 days for a call back, phoned again said they would phone following morning as no one works after 4.30pm. This also failed . With a possible 4 properties for sale (around £2ml) I'm sure the boss of this company will not be happy after spending all this money on advertising. Mike Toman... Read more
Seller
1st Sep 2022 (2 years ago)

M Provenzano

5/5 Stars
Manage all my properties, professionally managed.... Read more
Landlord
27th Aug 2022 (2 years ago)

N Dana

5/5 Stars
Great agency and great people????... Read more
25th Aug 2022 (2 years ago)

R Albuquerque

5/5 Stars
Highly recommended! Our renting experience was very smooth and professionally handled by Julie Ann Smith.... Read more
Tenant
23rd Aug 2022 (2 years ago)

M Bashford

5/5 Stars
I engaged DW Smith to sell my late Aunts property as I felt they were professional and Richard in particular had an excellent manner and would be “easy to deal with”. The property was marketed within a few days with 3 time slots arranged for viewings. I had excellent communication from Richard on the outcome of each viewing and support to consider the offers received. Within a very short time the property was sold in excess of the asking price. Through out this process there was excellent communication, support & the sale progressed smoothly. I expected a professional service but I was delighted with the care and compassion shown during the entire process. I cannot recommend D W Smith team highly enough.... Read more
Seller
19th Aug 2022 (2 years ago)

E Illing

5/5 Stars
Karen was a great help to us throughout the process, as first time buyers we asked a lot of questions and she was happy to help.... Read more
Buyer
6th Aug 2022 (2 years ago)

C AOMP

5/5 Stars
Very solid operation. Everything is done in a prompt and courteous manner. They've a smart online portal where you can register any issues but equally an email to one of the staff and they'll sort it quick. They do genuinely go quite far out of their way to accommodate, so much so that even when I locked myself out of my flat well past office hours, they drove straight to me to let me in. Very happy.... Read more
28th Jul 2022 (2 years ago)

A milton

5/5 Stars
I have been pleased to use Dw smith & co to manage my properties since 2002 I think that says it all you need to know about the service they offer landlords... Read more
23rd Jul 2022 (2 years ago)

D Fraser

5/5 Stars
Dw Smith estate agent provides excellent service. I am kept up to date at every stage with my properties. If anyone is looking for an estate agent to look after their property I highly recommend them.... Read more
14th Jul 2022 (2 years ago)

A Bennett

5/5 Stars
Fantastic company. My family and I have used DW Smith and Co for around twenty years. One of their major strengths is their ability to find well suited tenants. This is great as a landlord, resulting in long term occupancy and minimising any potential issues and importantly vital in ensuring tenants aren’t stretched financially and have a happy rental experience. They are extremely knowledgeable when it comes to the housing market, always on hand for advice. I would highly recommend.... Read more
12th Jul 2022 (2 years ago)

T Morris

5/5 Stars
Excellent letting agent... Read more
12th Jul 2022 (2 years ago)

L Hopewell

5/5 Stars
I've always had a positive experience with D W Smith and the staff are friendly and professional. Any issues/ faults are always resolved promptly and efficiently and I would highly recommend them.... Read more
12th Jul 2022 (2 years ago)

M kenniston

4/5 Stars
David from DW Smith provided an exceptional service with a recent rental enquiry advising on other benefits that were not considered. The professionalism of David and the team is truly a breathe of fresh air. Many thanks... Read more
11th Jul 2022 (2 years ago)

J Ford

5/5 Stars
Have used D W Smith several times now and have always received a very high level of service.... Read more
11th Jul 2022 (2 years ago)

W Hope

5/5 Stars
I have used DW Smith for both sales and Lettings and found the service to be exceptional. Very professional, friendly and efficient. As a hands off landlord, their full management service provides peace of mind.... Read more
11th Jul 2022 (2 years ago)

J UPTON

5/5 Stars
I've used DW Smith and I cannot thank them enough for their knowledge of the market, diligence and attention to detail and I highly recommend them. Top marks all round!... Read more
11th Jul 2022 (2 years ago)

J Pollard

5/5 Stars
I had three local estate agents to value my parent's house and by far the most professional of these was David Smith. It was an easy choice to decide to use D W Smith & Co over the other two companies even though slightly more expensive. I live >100 miles from the house being sold and they were happy to deal with just about everything which needed the house to be attended saving me time and money in having to travel to the house. They very quickly found a buyer for the house and Karen Smith kept in contact and ensured the sale went through smoothly. Finally, to save me travelling to the house on the day of sale, they kindly read the meters and sent me the readings so I could notify the energy providers. I highly recommend D W Smith and would not hesitate to use them again.... Read more
10th Jul 2022 (2 years ago)

T Hallard

5/5 Stars
Very pleased with the service from DW Smith. Nothing to much trouble, would highly recommend this very knowledgeable estate agent and would not hesitate to recommend to all of my family and friends.... Read more
9th Jun 2022 (2 years ago)

L Prideaux

5/5 Stars
Brilliant job, I know it’s a sellers market but the passion and professionalism from David and his team, from the fancy machine used to take the pics, quality of the pics to the great advice and how friendly they all are, really made a difference. We had 13 viewings and 8 offers within a week. Says it all !... Read more
Seller
19th May 2022 (2 years ago)

R Smith

5/5 Stars
Having recently rented a buy-to-let property through DW Smith I have found them to be a pleasure to deal with. Very helpful and reasonably priced when it has come to dealing with repairs and maintenance through their contractors. Their advice on the market and guidance in purchasing and letting the property has been instrumental in making the investment. I would have no hesitations in recommending DW Smith.... Read more
Landlord
16th May 2022 (2 years ago)

Ian

5/5 Stars
I cannot speak highly enough of the crew at D W Smith, Karen made the experience (which can be stressful) of selling a house straight forward, Karen's attention to detail, in my opinion, is second to none, I spoke to several Company members during the sale period and they all are totally helpful. Nothing is to much trouble, thank you guys for a great experience... Read more
Seller
29th Apr 2022 (2 years ago)

C Shaw

4/5 Stars
Have had Smiths look after a rental property in Bristol for us for a few years until recently sold. We found them efficient, professional and helpful.... Read more
Landlord
21st Apr 2022 (2 years ago)

P ash

1/5 Stars
I will say that the question in your application "how much are you willing to pay" filled me with a sense of hopelessness. I understand that the property market is in favour of landlords but I am a single father have a child to find a home for now I'm confronted with how much are you willing to pay.... yeah how about the advertised amount ????. Just makes you want to cry "take it all"...... Read more
Tenant
26th Mar 2022 (2 years ago)

D Holbrook

5/5 Stars
Great to deal with an Agent who cares about the whole Customer connection and service. We have sold several properties vis DW Smith and they manage our BTL properties. Very professional, always available to help and advise and as a Customer we feel they always they go the extra mile. Transparent with costing and pricing and could not have done any more to support / guide / help over a long standing tenancy problem where we feel other Agents may well have left issues in our court. Great work and thanks again for all your hard work... Read more
Landlord
23rd Mar 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Hi I cannot thank Karen and her team enough. They are extremely professional with fantastic people skills. They make you feel very welcome from the start of our process of buying a property right up to the completion day I would like to take this opportunity to thank the team and I would also add I would recommend DW Smith to anyone thinking of buying or selling a property. We are all guilty at times of not taking time out to thank someone, I want you all to know our journey to buy a property was made so special having Karen and her team driving from the front, taking all our concerns and stresses away. All the best for the future. One very happy customer... Read more
Buyer
11th Mar 2022 (2 years ago)

Albert

5/5 Stars
Fast communication... Read more
1st Feb 2022 (3 years ago)

R Weres

5/5 Stars
We recently sold a property through DW smith. We had dealt with Richard & he was spot on from the word go, no stress, no issues just straight to the point from what he needed from us to complete the sell. Not once did we break contact in regards to the update of the property from viewings to offers. Was a pleasure to deal with. Will be using DW smith again, especially Richard who was knowledgeable & professional. Thanks again. Rich & Dan... Read more
Seller
28th Jan 2022 (3 years ago)

M Clarke

5/5 Stars
Not all Estate Agents are the same... I used D. W. Smith to sell my late Mothers property and from my initial contact through marketing the property's to completion today, I found David & Karen to be absolutely fantastic. All my dealings have been professional & friendly. I would have no reservations recommending them or using them again. I am genuinely impressed that they do more than advertise a property. Karen did a great deal of co-ordination and chasing to ensure the completion went through without any issues. As someone who has not bought or sold for a long time, having an agent who I felt was honest & trustworthy that “held my hand” through the process was extremely valuable. Thank You!!... Read more
Seller
14th Jan 2022 (3 years ago)

C mcalinden

5/5 Stars
Very professional service from start to finish buying my house through DW smith. Great photos and virtual tour which really sold the place before we even viewed it. Knowledgeable staff also answered any questions I had. Would highly recommend to anyone looking to buy or sell... Read more
Buyer
9th Dec 2021 (3 years ago)

S Carstairs

5/5 Stars
We have just accepted an offer on our property being sold with DW Smith & Co and cannot recommend them enough. Throughout the viewing process they kept us updated all the time and offered advice when we needed it. Now the offer has been accepted they were able to recommend a conveyancer for us and have been really helpful and supportive. The whole team are amazing but big thank you to Dave, Karen and Sarah who we have had the most dealings with.... Read more
Seller
8th Sep 2021 (3 years ago)

L Clinton-Elson

5/5 Stars
Lovely people, Karen has gone above and beyond to support us through a sale. Appreciate the help, care and attention to detail, and would definitely recommend!... Read more
Seller
6th Aug 2021 (3 years ago)

R Drissell

5/5 Stars
Excellent definitely reccomend DWS so worth the 5 stars... Read more
20th Jun 2021 (3 years ago)

collette

5/5 Stars
I have just completed my house sale today, what a fantastic service I have received from DW Smith & Company. From the moment I received my house valuation and the initial conversation held I knew they would help me sell my home and be best placed to support me as I navigated the stressful process of buying and selling in a Covid-19 market. My key contact Karen has been amazing, she responded quickly to all my emails kept me updated when developments occurred and I genuinely felt that every colleague I engaged with at DW Smith & Company cared - for that I am truly grateful. Whilst I don’t intend on moving again anytime soon, I would absolutely recommend this estate agents to anyone that is contemplating selling their home. Thank you to everyone of you that helped me complete today - you’ve exceeded my expectations in the service you provided!... Read more
Seller
25th Mar 2021 (3 years ago)

R day

5/5 Stars
EXTREMELY HELPFUL AND RESPONSIVE I had cause to contact D W Smith and Co following the recent unexpected passing of my father. The staff were truly excellent and understanding of the situation my brother and I had found ourselves in. They gave us plenty of time to vacate the property and returned my father's deposit without question. I would 100% recommend them as a fair and professional company to deal with.... Read more
Tenant
9th Mar 2021 (3 years ago)

K Morgan

5/5 Stars
We have recently completed the sale of our property and I cannot speak highly enough of the DW Smith Team. Their knowledge of the market and local area is second to none. They were professional throughout and were always available to assist with any issues along the way. I would like to personally thank Karen for all her hard work. I have no doubt that without her support I would have missed my completion dates. I would not hesitate to recommend DW Smith & Company.... Read more
Seller
15th Feb 2021 (3 years ago)

S Mears

5/5 Stars
An excellent team who always go the extra mile. They have been looking after 2 properties for me for 12 years, that I bought via their sales team and are always polite/knowledgeable and professional. I would highly recommend them for sales or rentals.... Read more
Landlord
2nd Feb 2021 (4 years ago)

G Allsop

5/5 Stars
When it came to putting our house on the market, we already knew we would go with an Internet based agent and take care of the sale ourselves (we've had terrible past experiences with several agents) but we got DW Smith in for a valuation as a matter of course. Richard arrived and after making extremely nice comments about the house, totally changed our minds about how best to sell the property. Right from the off, Richard was honest, helpful and excellent to communicate with. We took his advice completely on how to market the house and how much for, and it paid off with a sale in less than a week. Try doing that with a 'do it yourself' agent! All the way through to completion the whole team were amazing and now we are just sad that we've moved out of Hanham and can't use them again in the future. Richard, you are a sterling gent and we still owe you that drink when the pubs open! Thanks to everyone at DW ????... Read more
Seller
4th Jan 2021 (4 years ago)

E Walder

5/5 Stars
D W Smith and Co have acted as our managing agent for flats over the last 20 years and have always acted with speed, efficiency and professionalism whether for finding tenants, acting as our go-between or finally selling the last flat on our retirement. We highly recommend them.... Read more
Seller
24th Dec 2020 (4 years ago)

C Montague

5/5 Stars
I have dealt with DW Smith lettings and sales for many years. They have always been totally efficient, friendly and professional. You will have to search very hard, to find an agent who compares favourably with them, in every single capacity.... Read more
10th Dec 2020 (4 years ago)

W Buckley-Robins

5/5 Stars
DW Smith are very easy to deal with and I’d definitely recommend them. Our agent was Richard Collett, we sold our house in 8 days in this very challenging year 2020- he answered the phone or email at all hours and gave advice on all elements of our sale (and potential purchases) even during the early days of lockdown, unlike many other companies that we were dealing with. I’m going to use them the next time we move!... Read more
Seller
4th Dec 2020 (4 years ago)

J Leddy

5/5 Stars
I would highly recommend this estate agent, I used them in 2007 initially and again recently this year, 2020. In particular Richard Collett was SO helpful and supportive, both with us and our buyer. Invaluable insight to the housing market and advise on every stage of the process.... Read more
Seller
4th Dec 2020 (4 years ago)

K Holland

5/5 Stars
DW Smith and Co handled every aspect of letting and selling my property with efficiency and flawless professionalism. Not only this but their integrity, friendly approach and true understanding of how it might feel to lend out and help you say good bye to a beloved home, confirmed I'd made the right decision to choose them over and above larger estate agents. Even throughout the Covid pandemic I was regularly updated and kept in the loop and the sale completed quickly and smoothly. DW Smith and Co have set the bar pretty high for the rest of the industry. Special thanks to Richard, Julie Ann, Tracy and Karen. Stay safe and keep on doing what you're doing.... Read more
Seller
1st Dec 2020 (4 years ago)

G 84

5/5 Stars
Great service from beginning to end! Don’t look elsewhere if you are thinking of buying or selling in or around Hanham. Special thanks to Dave and Karen. The W’s... Read more
21st Nov 2020 (4 years ago)

C Betts

5/5 Stars
As first time buyers we've dealt with some awful estate agents in the BS5 area. DW Smith gave us a more pleasant, professional experience. David in particular was really lovely and kind to deal with. If we ever decide to go through the stress of moving house again, we will approach DW Smith to help. :-) thanks all.... Read more
Buyer
20th Nov 2020 (4 years ago)

C Thorpe

5/5 Stars
Karen and David are friendly and highly professional estate agents. Our house buying process was made so much easier thanks to their consistently good service and responsiveness. Definitely a cut above other estate agents!... Read more
Buyer
18th Nov 2020 (4 years ago)

H Savage

5/5 Stars
Karen and David were brilliant, they were always on hand and never failed to go the extra mile to not only to sell our house but also get into our new home. We couldnt reccomend DW enough, and would hesitate to use them again in the future. Thank you!... Read more
Seller
25th Sep 2020 (4 years ago)

J Jackson

5/5 Stars
I moved into my first rented property with DW Smith & Co and I don’t think I could ever fault them. I’d heard horror stories about landlords and letting agents from a number of friends and families, but I can’t think of a single time that DW Smith & Co have let me down. If ever I had a problem, then I could just pick up the phone or send an email, and I would be responded to immediately, regardless of the day or time. They fixed a number of issues with the property for me, usually within a few days of letting them know. DW Smith & Co went above and beyond for me and my partner when we complained about noise from a nearby property. I have since moved out of this property, and bought a house, but I will recommend DW Smith & Co to my friends and family. They have a great, friendly team in Hanham who are always happy to help.... Read more
Tenant
20th Sep 2020 (4 years ago)

S Mayow

5/5 Stars
We were tenants with DW Smith for 3 years and not once had an issue with them. I have moved atleast 10 times and can say they are the best agency I've dealt with. We have especially received great service from Julie Ann and Richard when we had a major maintenance issue. Couldn't recommend more. Thank you!... Read more
Tenant
18th Sep 2020 (4 years ago)

R Kenny

5/5 Stars
Best estate agents - got us a great price for the house. The whole team were friendly, professional and helpful. Whenever we did have a query they were usually one step ahead of us and had already chased solicitors. Would 100% recommend.... Read more
Seller
27th Aug 2020 (4 years ago)

C Surry

5/5 Stars
We have used D W Smith’s services for a number of years now and find David and his team extremely friendly, knowledgable and very good at their jobs. Nothing is ever too much trouble and we always value their advise.... Read more
Landlord
6th Aug 2020 (4 years ago)

T McGrath

1/5 Stars
This estate agent never had the courtesy to call me back after visiting me, I also phoned the office a week later and left message but still got NO response, this is very unprofessional.... Read more
23rd Jul 2020 (4 years ago)

M McGrath

3/5 Stars
Fast to answer the phones shame they are not so good at updating sold properties online. Called several times now about verious houses by time you speak to them house has sold, sometimes withing a short period of it going live on website. Glad to know they sale houses just a shame they don't tell us... If you leave a message they are slow to get back to you. Have elderly relatives that are looking and not tech savvy by the time they see something it most definitely has sold even though asking to be called if a suitable propery comes up. Overall great for the seller not so good for prospective buyers... Read more
Buyer
3rd Jul 2020 (4 years ago)

W TopBanana

5/5 Stars
Fantastic agency to work with, great advice given and we are updated all the time. Thank you.... Read more
30th Apr 2020 (4 years ago)

K Ma

5/5 Stars
I highly recommend the agency, they have been very efficient, responsive and helpful through all the process of moving in the new property so they made it very easy and smooth for us.... Read more
Tenant
7th Apr 2020 (4 years ago)

J G

5/5 Stars
I cannot speak highly enough about the service I have received from D W Smith. They have recommended Tenants to me for a number of years. They have always gone above and beyond service levels you would expect and have always given me assistance regardless of what I have asked. They have certainly made my life easier as a Landlord and I cannot thank them enough for this. I have also recommended them to various friends as Landlords or to buy or sell their home and D W Smith have continually given excellent service to everyone who has been referred.... Read more
Landlord
18th Mar 2020 (4 years ago)

M Hunter

5/5 Stars
Very good agency, helpful and knowledgeable service... Read more
27th Feb 2020 (4 years ago)

C Steel

5/5 Stars
This is far and away the best letting agent I've ever dealt with. They have been proactive and attentive to detail in the management of my flat, providing quick and fairly priced resolutions to problems and getting safety checks done. They have provided advance warning of maintenance work I'll need to prepare for in the future. I now have a super tenant who is looking after my property well, and was found quickly. Julie Ann and the team seem to make every effort to look after both the tenant's interests and mine, and communication is a dream: quick, clear and effective. All this, and for a really fair fee too. D W Smith really are a breath of fresh air!... Read more
Landlord
16th Feb 2020 (4 years ago)

K Smith

5/5 Stars
We recently bought our second home through DW Smith - We can not praise them enough, every query we had was dealt with quickly and efficiently, they were friendly and approachable at all times. We mainly dealt with Karen and David, who were absolutely fantastic but the whole team are a credit. Thank you!! Kia and Adam... Read more
Buyer
13th Feb 2020 (4 years ago)

J Babicev

5/5 Stars
One of best agency in a Bristol city. Very friendly people and high quality service.... Read more
31st Jan 2020 (5 years ago)

J Wiser

5/5 Stars
Very friendly and helpful... Read more
25th Jan 2020 (5 years ago)

J Foreman

5/5 Stars
David, Richard, Karen, Sharon and their team were professional, kind and patient during one of the most stressful times we have ever experienced - the sale of our house. David gave us lots of his time and good advice, which helped us achieve the sale. As with most agencies we have worked with, we would have appreciated a little more communication regarding the viewings at times, but overall we would definitely recommend DW Smith for the sale of your property.... Read more
Seller
19th Jan 2020 (5 years ago)

L Bartlett

1/5 Stars
I enquired about a property for sell and had to chase for a response then when a viewing was arranged after chasing nobody showed up to be then told you couldn't get hold of the vendor. We eventually went directly to the vendor and got our answer. That is my reason.... Read more
Buyer
15th Jan 2020 (5 years ago)

G Allen

5/5 Stars
They are good letting agents and always happy to help ?... Read more
Landlord
19th Nov 2019 (5 years ago)

S Bracey

5/5 Stars
Friendly, very knowledgeable about local market... Read more
11th Sep 2019 (5 years ago)

Anonymous Tenant

1/5 Stars
I recently came to the end of my tenancy agreement and I was awaiting my deposit. DW Smith conducted a long inspection on the property and proposed a few deductions. When corresponding with them regarding the deductions, they stopped all communication and continued to proceed with the process with coming to an agreement. I asked for an electrical copy of the snag list as I insisted the deduction I was being charged for was from previous tenants. The agency failed to forward any documentation and therefore continued to proceed with coatings without coming to a mutual agreement. All in all, very disappointing practice.... Read more
Tenant
10th Mar 2019 (5 years ago)

J Nicolay

5/5 Stars
Very helpful, professional and quick to resolve any issues we had with house!... Read more
10th Dec 2018 (6 years ago)

K Jones

5/5 Stars
Brilliant, professional company that helped us find our forever home! Would thoroughly recommend.... Read more
Buyer
26th Nov 2018 (6 years ago)

C Dumitriu

1/5 Stars
Unprofessional agency... Read more
22nd Oct 2018 (6 years ago)
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