R Haverhill
commercial department is very unprofessional... Read more
23rd Oct 2024 (13 weeks ago)
K Wittts
Thank you to all at Dedmans. In particular a big thank you to Stuart..always approachable , honest and patient. Always at end of phone to answer my questions. Great sense of humour too.
Thank you soooooooooo much
Kim and Paul... Read more
13th Aug 2024 (23 weeks ago)
H Buyers
Great company... Read more
1st Aug 2024 (25 weeks ago)
H F
Huge thanks to Stuart, Hugo, Emma + Denise for guiding us through the labyrinthine process of selling and buying our houses. Their expertise, patience and good humour were much appreciated.... Read more
Seller
12th Mar 2024 (10 mo. ago)
L Jones
In a difficult market Stuart and his team secured a buyer and helped bring it to a successful conclusion.... Read more
Seller
26th Feb 2024 (10 mo. ago)
Despite a few hiccups on the way your team kept on top of each situation and got the job done in a professional manner.... Read more
Seller
5th Feb 2024 (11 mo. ago)
While having a few issues with the sale your agents kept on top of everything. Good job well done.... Read more
Seller
26th Jan 2024 (11 mo. ago)
S Farooq
Truly superb and amazing service! Stuart made sure everything was on track and all parties were well informed! From putting offer to getting keys to be done within 3.5 weeks proves an exceptional service! Highly recommended. Thank you !!... Read more
Buyer
3rd Jan 2024 (1 year ago)
S elliott
I'd just like to say a massive thank you to Stuart, Hugo and the rest of the Residential Team. They were always professional, kept us informed every step of the way and in all reality we wouldn't have been possible if it wasn't for their efforts, persistence and problem solving right to the end. I would highly recommend!... Read more
22nd Dec 2023 (1 year ago)
J Jay
They are NOT trustworthy. I was deceived by them and have had a terrible experience buying from them. They are negligent and do not care so long as they make a profit. Avoid avoid avoid!... Read more
Buyer
14th Dec 2023 (1 year ago)
J Ferris
From the start to the finish Stuart Smith delivered a 5 star service asset to Dedman Grey estate agents he went above and beyond nothing was too much. Big thank you Stuart for everything Matt & June... Read more
2nd Dec 2023 (1 year ago)
B cooper
Ryan Jones at Dedman Gray did a great job presenting the sale and over seeing it to the very end... Read more
Seller
26th Nov 2023 (1 year ago)
P Barnes
My wife and I recently purchased a new home which was facilitated by Stuart Smith and the Dedman Gray team in the Thorpe Bay office.
We were grateful to have Stuart as our day-to-day contact in what was a complex transaction. Stuart is clearly long serving, hugely experienced, and professional estate agent who did an outstanding job of supporting and advising us throughout a challenging and complex purchase. Stuart clearly had the support of a great team behind him and at one stage even called in the boss (not to mention 3rd party legal) to assist in bringing ‘senior management leverage’ to help get the transaction across the line.
Importantly, we found Stuart and the colleagues we interacted with all demonstrated really great behaviours. We would say this was an all round excellent job by Dedman Gray and would not hesitate to engage with the team via Stuart again in the future.... Read more
Buyer
2nd Nov 2023 (1 year ago)
P Holmes
The staff are charming, enthusiastic and knowledgeable. Nothing is too much trouble and importantly they are good communicators, keeping us up to date with the status of the sale of my stepmother’s property every step of the way. I would recommend them to anybody.... Read more
Seller
20th Sep 2023 (1 year ago)
F raz
Great service from Matthew from start to finish , we liked a shop that was advertised and we called to get details , Matthew was extremely professional and gave me a tour of the property and start to finish we completed in a month . Matthews communication was spot on , chased up the solicitors and ensured we got the keys on time . Thank you and highly recommended... Read more
Buyer
12th Jul 2023 (1 year ago)
B Cooper
We were first time buyers and we had a very seamless process! Denise helped with all of our queries and Stuart was a brilliant in taking us around the property every time we wanted to go. Would recommend!... Read more
Buyer
27th Mar 2023 (1 year ago)
F Buta
After suffering an unpleasant experience with another agent, our rental property was transferred over to Dedman Gray to manage.
They have consistently demonstrated their ethics of business integrity & commitment to delivering a professional management service. The staff & tradesmen are honest, courteous and polite.
It has been a wonderful stress-free experience. We have complete trust in Dedman Gray, found their service to be fantastic and highly recommended them.... Read more
Landlord
8th Aug 2022 (2 years ago)
K Wedley
Highly recommend dedman gray ???? you won't find anyone better!!! Stuart, Ryan and the whole team were so helpful throughout and kept things moving as smoothly as possible.
we are so glad we picked them, their in-house moving company were fantastic aswell.... Read more
28th Jun 2022 (2 years ago)
Ricky
I have used Dedman Gray to sell my property and they have been great from the start. Initially my property fell through and literally 2 minutes after I found out they called me to reassure me and get it relisted. They have really good knowledge and they are well organised. Stuart and Ryan in particular have worked hard in order to get it sold. Will definitely be using them again in the future.... Read more
Seller
27th Apr 2022 (2 years ago)
I Minihane
Great professional service from both Stuart & Ryan in selling my property.
They both went above and beyond in getting sale done.
Highly recommend Dedman Gray for both selling and letting.... Read more
Seller
26th Apr 2022 (2 years ago)
C Sexton
Ryan sold our flat and got us an excellent price. We also bought our new house through him, it has been a faultlessly smooth process thanks to him. I could not recommend him enough. We never had to chase him for anything, he was always on the ball with communicating with buyers, sellers, solicitors and keeping us informed. He really went above and beyond. If you are thinking of selling a property, do not hesitate in contacting Dedman Gray to speak to Ryan. Thank you so much for all of your hard work.... Read more
Seller
6th Apr 2022 (2 years ago)
L Werling
We sold our house through Dedman Gray. Stuart and Ryan were both very helpful and professional and worked hard to make the process as smooth as possible.... Read more
Seller
21st Mar 2022 (2 years ago)
T Aldworth
We had a very lengthy sale of our bungalow due to probate issues, but Stuart went above and beyond to support us. Excellent service, I would definitely recommend this company... Read more
Seller
3rd Mar 2022 (2 years ago)
T Coyle
I sold my flat through Dedman Gray. The sale process was complicated and there were a lot of delays along the way but Ryan was fantastic and really went above and beyond. He kept me informed regularly and really helped push through the sale of my flat and our purchase (when it looked like it would all fall through). If we had to sell our house, no doubts we would go Dedman Gray. Thank you Ryan … you were a rockstar!... Read more
Seller
18th Feb 2022 (2 years ago)
L Parr
A totally proactive, professional service. Highly recommend. I dealt with Joel who has been very helpful and honest to deal with. Should have 10 stars... Read more
14th Jan 2022 (3 years ago)
K Brown
Never bothered phoning back ?? Put a property on their site which already sold... Read more
4th Nov 2021 (3 years ago)
S Hadley
Thanks to Stuart we have sold our home and moved into what will become, after extensive renovation, our dream forever home. It wasn’t always a smooth ride but Stuart kept the process moving and the end result speaks for itself. He also has an amazing team working with him. Thank you all very much.... Read more
Seller
30th Oct 2021 (3 years ago)
J murefu
Bought a property from Dedman Grey, they were extremely helpful. Ryan was my contact and he put in the extra work to ensure the sale progressed. Unfortunately my solicitors were appalling and Ryan rang them daily and did an amazing job to stay on top of them. Would recommend... Read more
Buyer
22nd Oct 2021 (3 years ago)
D O'connor
We sold the house through Dedman Gray. The sale process wasn’t easy as there were lots of obstacles in the chain but the team was professional and kept the sale together. Stuart and Ryan were people to go to. Specially we want to praise Ryan. His daily communication and updates from buyers and solicitors, were very informative, helpful and consistent, he is a big asset to the company.
If we had to sell the house again, no doubts we would go Dedman Gray. Thank you ????... Read more
Seller
3rd Oct 2021 (3 years ago)
We sold our late Fathers property through Dedmans. They were first class throughout. We mainly dealt with Ryan who was excellent.
Communication was extremely good, nothing was too much trouble and we completed on the day we were working to. It wasn’t easy sometimes but Ryan’s hard work sorted everything out.
I cannot recommend Dedmans highly enough.... Read more
Seller
26th Sep 2021 (3 years ago)
M Smith
Very professional and friendly property agents. Nothing was too much trouble. Always there to help with any questions or queries. I highly recommend them.... Read more
17th Sep 2021 (3 years ago)
P Marie
Dedman gray has been amazing experience. Thank you to all the staff for supporting me throughout the sale of my property.
Thank you to Stuart Smith & Tony Arif & all other staff helping to complete the process.
Christine ????... Read more
Seller
26th Aug 2021 (3 years ago)
S Cannon
I sold my house in Thorpe Bay through Dedman and dealt with Ryan and Stuart who were both very professional at all times. I will single out Ryan for particular praise as the level of communication I had from him was excellent and he was invaluable in following up people earlier in the chain to get to exchange of contracts. My solicitor by contrast was awful and if it wasnt for Ryan and his almost daily updates, I would have been completely in the dark! Dedman may not have the slickest marketing or trendy offices but they know their stuff and are not afraid to provide honest advice so I can highly recommend them.... Read more
Seller
11th Aug 2021 (3 years ago)
S Q.
Thank you to Stuart, Ryan and Claire for getting the asking price on a property with a complicated situation attached to it. VERY happy with the service.... Read more
24th Jun 2021 (3 years ago)
D Plummer
Fantastic customer service from the moment I viewed to the moment I completed! Stuart helped me every step of the way and couldn’t have been better! I will be recommending Dedman Gray and Stuart Smith to all my family and friends!... Read more
2nd Jun 2021 (3 years ago)
A Bussuri
I give my highest recommendation to Tony who helped us buy a flat prior to the auction date. He was extremely professional and was always available for any questions. He really made the whole process as smooth as possible. For anyone looking to buy or sell through them , i can not recommend them highly enough. Many Thanks Tony .... Read more
Buyer
24th May 2021 (3 years ago)
A Bines
Thank you, Stuart for your huge efforts and attentiveness. Your professional attitude was very reassuring which made the whole selling process extremely 'stress free' and successsful.... Read more
Seller
6th May 2021 (3 years ago)
D Rayment
Bought our house through Dedman Grey not having used them before. Our experience in particular with Stuart was very smooth indeed. We always found Stuart to be hard working honest and professional, I would have no problem recommending Dedman Grey to others wanting to buy a new home. For the record thanks for all your work helping us secure our new home Stuart.... Read more
Buyer
6th May 2021 (3 years ago)
Ryan was excellent in helping us get our first home and made it a smooth and comfortable process. Thanks Ryan!... Read more
Buyer
3rd May 2021 (3 years ago)
M Bonnett
Ryan and Stuart we’re great for our sale and purchase, would 100% recommend... Read more
Seller
29th Apr 2021 (3 years ago)
G Ashby
As soon as I met Stuart of Dedman Gray I knew he would be the right person to help sell my parents property. He didn’t disappoint and I found him helpful, professional, and an excellent communicator. I would highly recommend Dedman Gray.... Read more
Seller
19th Apr 2021 (3 years ago)
A Kitson
Stuart at Dedman Gray was excellent in assisting us purchase our new home. He was professional, available, answered emails and assisted us to reach a satisfactory conclusion. Many thanks.... Read more
Buyer
7th Apr 2021 (3 years ago)
Y lufat
Unprofessional Auction Department, NOT RECOMMENDED... Read more
12th Feb 2021 (3 years ago)
P Daniels
From Mike Gray through to the whole team were excellent and helpful, especially Ryan. Special award, though, to Stuart who went the extra mile throughout the process with regular communication and keeping the chain informed and sweet and solving any issues. Cannot recommend them highly enough.... Read more
11th Jan 2021 (4 years ago)
S Geeson
Cannot speak highly enough of the continued support and effort the staff of Dedman Gray put into our recent sale.
Facing constant hurdles they assured us throughout and delivered an outstanding, professional service.
Stuart was an absolute star, not only for us but everyone in the chain, keeping us all up to date with events as they occurred every step of the way.
Thank you so much.... Read more
Seller
11th Nov 2020 (4 years ago)
B Clements
I was lucky enough to be working with Ryan and Stuart with a recent sale and was consistently impressed by their supportive and constructive approach to all aspects of the sale. They made a difficult process smooth and I felt both supported and well represented at all times. I recommend this company without reservation.... Read more
Seller
29th Oct 2020 (4 years ago)
D Bell
Stuart at Dedman Grey went above and beyond to ensure our purchase went as smooth as possible.
The team was easy to contact and always helpful.
Would highly recommend for a sale or purchase and will use them again in the future.... Read more
Buyer
21st Oct 2020 (4 years ago)
R Bexley
Stuart Smith the Dedman Gray Agent was brillant all round excellent service
Would recommend Dedman Gray and their agent Stuart Smith every time... Read more
9th Oct 2020 (4 years ago)
X -_-
Recently The team at Dedman Gray helped us find a new premise for our business. They were always to hand to help us and advise of the next steps. In particular a word of thanks Jack and Roy for handling the negotiations, also a word of thanks to Mike Gray for his helpful advice and guidance.... Read more
7th Oct 2020 (4 years ago)
C pol
Not much to say. No one got back to me.... Read more
11th Sep 2020 (4 years ago)
R Maini
I recently completed on a property purchase, which Dedman Gray co-ordinated. Ryan Jones was out dedicated consultant, who was fighting our corner from Day One. He was absolutely outstanding and I don't have enough words of praise for him. In his absence, Stuart Smith stepped in and he too was extremely responsive and co-ordinated with the Vendors within minutes of me asking a query. Both these gents deserve the utmost amount of praise and Mike has built a solid team at the company. I hope to do business with you Dedman Gray in the future and would recommend them highly.... Read more
Buyer
14th Aug 2020 (4 years ago)
L Haze
Great fast service very helpful... Read more
3rd Jul 2020 (4 years ago)
C Riley
I was very pleased that l had chosen Dedman Gray Estate agents to sell the house .They were very professional and kept me informed of everything that was going on all the way through the sale .They did all the viewings which made it very easy . Stuart was brilliant ,he is very friendly and l would highly recommend anyone using them .... Read more
Seller
2nd Jul 2020 (4 years ago)
S Smerdon
Well what can I say I spend 3 months looking for new commercial premises for my business so I put a call in to Dedman Grays and was put through to the guys and girls from there commercial team and dealt with jack Lyons whom I found very polite and professional Not only did he find me premises
managed to get me in within 7 days All paperwork signed and keys in hand Well done dedman Gray and a big thankyou to Jack lyons ????????????... Read more
30th Apr 2020 (4 years ago)
P Southend
we thought the service was extremely good, Ryan was especially helpful for a difficult sale in a difficult period. Would highly recommend for sales in southend... Read more
Seller
26th Mar 2020 (4 years ago)
S Regan
Absolutely shocking service received sadly, we called and called to try and book a viewing on a flat to be finally told 'I'll see you there at 10' with no confirmation. The agent was 20 mins late to our viewing, (stood in the cold waiting) when we called he then lied to say he had rang myself to say he was running late but my phone had been in my hand with no missed calls. We were rushed around the property and promised floor plans to be sent straight away which we did not receive, we called anyway to say we wished to proceed with the property and our calls were ignored by the agent so we contacted the agency direct and told the property was unavailable 5 hours after we said we wanted to go ahead.
We then went with Ayers & Cruiks for a property within the same Flat block and it was the most amazing service, try them first!... Read more
19th Mar 2020 (4 years ago)
M H.B.M
We bought our property with Dedman, everything went really smoothly and the staff were very professional.... Read more
Buyer
26th Feb 2020 (4 years ago)
A Essex
Highly recommend DEDMAN GRAY, always a pleasure to deal with them especially Gerrard who always goes above and beyond .Gerrard is highly experienced and professional, with over 25 years under his belt and always their to help. He assisted us in a recent acquisition which was most challenging. Gerrard is asset to "Dedman Gray"... Read more
Buyer
18th Feb 2020 (4 years ago)
R Palmer
Will recommend anyone to use Dedman Gray Thorpe Bay great communications and dedicated sales team to do the job never left in the dark kept up to date from A to B friendly approach and never felt uneasy asking questions on a regular basis great job and props to Ryan and Stuart.... Read more
8th Feb 2020 (4 years ago)
S Jackson
Definitely recommend. Very professional and an excellent service. Roy Horton guided us through the whole process and he was extremely helpful.... Read more
30th Jan 2020 (4 years ago)
S Crawford
After a difficult experience with another local agent, we decided to try Dedman Gray. Best decision we ever made. We had an offer on the first day of viewings which were handled with total professionalism. From the moment we received the offer to the final handover of keys, Stuart and Ryan went above and beyond to help us. We absolutely could not have managed it without them. Friendly, understanding, considerate to our requirements but above all, absolutely committed to their clients. Don't waste your time with any other agent in the area, Dedman Gray offer the best service for miles around.... Read more
Seller
2nd Jan 2020 (5 years ago)
L Munday
Stuart Smith was helpful right from the start and made the process easy and less stressful due to his timely communication and honesty. Would highly recommend.... Read more
15th Dec 2019 (5 years ago)
B Cato
Five star service from Stuart at Dedman Gray . Nothing was too much trouble .When issues/queries arose Stuart proved to have the knowledge to deal with and solve them in a very quick and efficient manner. Very happy with entire team service.... Read more
17th Nov 2019 (5 years ago)
M Priddle
From start to finish Ryan was courteous, helpful and efficient. I would totally recommend Dedman Gray to anyone!... Read more
16th Nov 2019 (5 years ago)
T Doherty
Everyone at Dedman Gray is very friendly and helpful. Stuart was dealing with my purchase, he was always available to speak to and knew how to help. I had amazing service from start to finish.... Read more
Buyer
25th Oct 2019 (5 years ago)
I Madan
First class service and it was a pleasure to deal with the team at Dedman Gray. With a thorough understanding of the market and skilled in managing all the processes, they offered sound advice and guidance throughout and steered with a steady hand. Always friendly and accessible, on top of the work and very professional in their dealings, I would certainly recommend to others. Thanks in particular to Stuart who showed us around the property and patiently answered all queries throughout the process, he was ably assisted by Ryan and Denise during our purchase and thanks to Mike/Denise for speedily finding us a tenant and special mention to Max too for sorting out the paper so efficiently!
Would love to deal with this team again.... Read more
30th Sep 2019 (5 years ago)
K lockhart
Dedman Gray were incredible during the sale and purchase of my parents home. Being an emotional transaction for our family they really helped to reduce the stress and their communication was second to non. I really liked the attention of detail they demonstrated, even down to the little pouch I picked the keys up in ????????... Read more
Seller
30th Sep 2019 (5 years ago)
L Crockford
Engaged Dedman after issues at another local agents and wish we had come to them first. Stuart, Ryan and team went above and beyond to assist in selling a plot for us including multiple engagements with different potential buyers - nothing was too much trouble. Thank you team!... Read more
Seller
20th Aug 2019 (5 years ago)
T Black
Dedman Gray where employed by the vendors of the property i purchased although i must say they acted at all times as if I where their client. The staff ,partially Stuart Smith, where very very helpful in offering advice and chasing down issues> We had two large ones to overcome during the purchase the largest being Covenants to the property, and secondly slow solicitors. Dedman Grey where instrumental in assisting in getting both issues resolved and the purchase finalised. Yes i know their fee is reliant on the transaction, But i feel they acted above and beyond their clients remit throughout the process and would have no hesitation in recommending them to anyone looking to buy or sell property in the Thorpe Bay area.... Read more
Buyer
19th Jun 2019 (5 years ago)
C Nicoll
I'm very pleased to have appointed Dedman Gray to sell our property. Stuart and the team were always very helpful, very good communicators and followed up on everything to ensure things were moving along and not stuck with solicitors. Thanks to All.... Read more
Seller
18th Jun 2019 (5 years ago)
S Khan
We recently sold and purchased properties through Dedman Gray, Thorpe Bay. The service from start to finish was flawless. They made the entire process seem easy. All of the staff are very helpful indeed. However one staff member in particular, Stuart Smith always went the extra mile. He is a credit to the company.... Read more
Seller
31st Mar 2019 (5 years ago)
G Ward
Not only is he very good-looking, but Stuart was helpful and informative throughout the process of the sale of my property. I can happily recommend Dedman's.... Read more
Seller
28th Mar 2019 (5 years ago)
P O'Dell
After being disappointed with a local competitor when trying to sell our property, we changed to Dedman Gray and were very impressed with their great service. The photos they took looked more professional than the competitor and they managed to get so many more people to view our property. In particular, Ryan Jones was extremely helpful, and always kept us informed of visitors and of their feedback. Ryan was a pleasure to deal with throughout the process, and I will be using Dedman Gray in the future, and recommending them to family and friends.... Read more
Seller
1st Mar 2019 (5 years ago)
S patching
Phoned twice no answer... left voicemail. Did not return my calls. Phoned them again, enquirying about a property. The attitude was couldn’t care less, no questions about was I interested in any other properties? Was I a cash buyer ? What type of property was I looking for? Will not even bother looking on their website again.... Read more
28th Jan 2019 (5 years ago)
S Brunner
An absolutely first class service from Stuart, Ryan and the team at Dedman Gray. Helpful and professional at every stage, and going above and beyond as we were away from the area. Highly recommended.... Read more
19th Dec 2018 (6 years ago)
C Milton
At my first meeting with Stuart I told him I didn't like estate agents after previously having very poor to awful experiences of them. He took this with good humour and a great determination to prove that Dedman Grey were not like that. They succeeded. Even they could not have expected that we would twice get to the day before exchange for the chain to break but each time they immediately contacted me and went through our options and were very quick to get more people in looking. We then got a supposedly straight forward purchaser and they dealt very efficiently with the problems that came up with that none of which had anything to do with they way they conducted themselves. All calls were returned when they said they would be and everyone in the office either knew the answers to my questions or found them out straight away. I would have no hesitation in recommending them. Well done as I didnt think my mind could be changed about estate agents.... Read more
20th Nov 2018 (6 years ago)
M Austin
Stuart managed to sell our property when not much else was selling. We were happy with the price that Stuart managed to achieve and I would not hesitate in recommending Dedman Gray to any one looking at selling their property... Read more
Seller
19th Nov 2018 (6 years ago)
D Bearcroft
First time purchase and started with all the nervousness and worries. Stuart was there throughout a fairly lengthy process to guide me through and support with everything, going above and beyond without any prompting needed. If it wasn't for Dedman Gray then I probably would have thrown in the towel long ago. Professional, friendly team, there to help wherever they can and always on the end of a phone to answer any questions or concerns. Have dealt with estate agents in the past with the rental market and can happily say, Stuart and the guys At Dedman Gray are a cut above the rest. Thank You!!!... Read more
Buyer
14th Sep 2018 (6 years ago)
P Oliver
Finally an estate agent that knows what they are doing! A big thank you to Stuart and his team. I sold my house within 3 days and the whole process was hassle free. This was due to the communication throughout. I cannot fault their professionalism and care and I would have no hesitation in recommending them. Thank you once again.... Read more
Seller
27th Jul 2018 (6 years ago)
P Borley
'I would like to thank Stuart and the team at Dedman Gray, who from the first contact to completion of the sale have shown great professionalism and expertise. Their excellent advice and service has been much appreciated and I would be happy to recommend Dedman Gray'... Read more
Seller
24th Jul 2018 (6 years ago)