We had our flat on the market with Dexter's for the exclusivity period. During that time we were passed between 3 contacts at Dexter's. The first agent left within a week or two of taking our property on, put little effort into the marketing of the property resulting in a poor advert and poor viewings. The second agent was much better, rectified many mistakes and did find us a buyer. The buyer sadly pulled out, but by this point the second agent at Dexter's had also moved on. It took 3 days for us to hear of the news of the buyer falling through and a further week for the agent to actually make any contact with us. We found out the buyer had pulled out from our estate agent from the property we were purchasing calling our solicitors and asking for an update. Dexter's in my opinion were an appalling service. We put out flat on the market with another agent and had a brilliant offer, from a truly lovely couple within a few weeks. I wish I'd gone with the data in GetAgent in the first place, rather than going on gut feel. When we bought our flat it was with Dexter's and we got the impression that they were relationship people, however, it turns out they act in the interest of the buyer not the seller.... Read more
Seller
4th Mar 2021 (3 years ago)
After an aborted sale Dexters managed to get a second buyer in quite quickly. All be it we never achieved the price we should have but desperate to get out we took the best offer out there.... Read more
Seller
4th Feb 2021 (3 years ago)