Careful who you TRUST ! You can be left homeless !
An horrible experience working with Dexters Letting Agents !
Non professional , irresponsible and impolite !
Been dealing with them for almost a month . I and my partner got in touch with Dexters for a property we wanted to rent . Have been quite punctual with everything our letting agent has asked for , have paid every money she asked for as a holding deposit & even a month of rent in advance or the damage deposit , gave all our data , and in the end we were just left homeless !
They just came with a justification that the landlord changed her mind about letting the property after 2 weeks of the whole process , let me mention here we had even signed a contract that according to the agency it only would been executed when we moved into the property ..
It also took ages to be refunded from them , furthermore they try to steal your money as the refund wasn't fully one . I called the letting agent several times to get my money back & she didn't even apologise , ever !
Called , emailed & wrote a thousand of times to the letting agent , but I don't know who has hired her as her level of professionalism is 0 !
She just ignored me , my calls & my texts !
If there were an option I would give Dexters 0 star !
So as you can understand , be aware people and try to avoid them as a company !
Careful who you trust or you can be the next homelessness !
4 weeks ago