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  1. Home
  2. Dixon Kelley - Ferndown
Dixon Kelley - Ferndown Logo

Dixon Kelley - Ferndown

Opens tomorrow at 8:30am
1 Penn Court Station Road, West Moors, BH22 0JJ
Independent Estate Agent established 1992. A friendly, professional service with a mission to make your move as stress free as we can. 'A traditional agent in the modern manner'.

Opening hours

  • Monday 8:30am - 6:30pm
  • Tuesday 8:30am - 6:30pm
  • Wednesday 8:30am - 6:30pm
  • Thursday 8:30am - 6:30pm
  • Friday 8:30am - 6:30pm
  • Saturday 8:30am - 4:30pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea

Dixon Kelley - Ferndown Reviews (41)

Have you used this agent?
  1. 68% 5/5 Stars
    68%
  2. 5% 4/5 Stars
    5%
  3. 10% 3/5 Stars
    10%
  4. 5% 2/5 Stars
    5%
  5. 12% 1/5 Stars
    12%
All (41)
Seller (12)
Buyer (12)
Landlord (0)
Tenant (1)
General (16)

K Eyers

5/5 Stars
Moving home can be very stressful but I must say buying my home through Dixon Kelley made the whole experience stress free. Matthew couldn't have done more to help me through the whole process. Nothing was too much trouble & any query I had was dealt with quickly and efficiently. Matthew was in regular contact throughout to ensure I was kept up to date with progress. The whole team were very friendly & helpful. I wouldn't hesitate to recommend them for any property sale or purchase.... Read more
Buyer
24th Jan 2025 (26 days ago)

R Clark

5/5 Stars
Amazing personal service from start to finish. I first bought a property through Dixon Kelley. Their handling from start to finish was exemplary; communication couldn't be faulted, and nothing ever seemed to be too much trouble. I congratulate and sincerely thank the team, Simon, Matthew and Tracey, for their assistance. I was so pleased with Dixons that I decided to sell my property through them once my new acquisition was nearing completion. I assure potential future clients I was equally satisfied and very pleased with their services and wouldn't hesitate to recommend them.... Read more
Seller
9th Dec 2024 (10 weeks ago)

C Crow

5/5 Stars
Very professional service. Matthew answered all questions I had about buying a mobile home. Always willing to help. Would definitely recommend... Read more
Buyer
11th Nov 2024 (14 weeks ago)

R Blake

5/5 Stars
Bought a retirement property through Mathew of Dixon Kelly. I cannot but praise Mathew for the excellent service he has provided throughout the purchase, queries, concerns I had, which were all handled very promptly and professionally. I will continue dealings through Mathew Dixon in future and do happily refer Mathew as an excellent agent. Best wishes.... Read more
Buyer
4th Nov 2024 (15 weeks ago)

Anonymous Home Buyer

5/5 Stars
Purchasing a retirement home went without a hitch. Mathew is a real gentleman and knows the business all too well. Answered all my questions and promptly responded to any and all queries even post purchase. I would recommend working with Mathew and colleagues for super service. Well done.... Read more
Buyer
3rd Nov 2024 (15 weeks ago)

S hicks

5/5 Stars
The purchase of our property (Mandie) and the sale of our property ( Matthew) was done very professionally. All staff were kind and considerate. We would definitely recommend Dixon Kelly for all sale/purchases of mobile homes.... Read more
Seller
26th Oct 2024 (17 weeks ago)

Anonymous Homeseller

5/5 Stars
The way they handled our purchase ( Mandie) and subsequently our sale ( Matthew) was very professional. All the staff were friendly and helpful and would thoroughly recommend them.... Read more
Seller
25th Oct 2024 (17 weeks ago)

P James

5/5 Stars
All the staff we have met or spoken to on the phone have been helpful,friendly and efficient. Making buying a new home easy so far!... Read more
Buyer
23rd May 2024 (8 mo. ago)

L dawson

5/5 Stars
Very good service for a rental property. Informative, professional and helpful. Would definitely recommend. Friendly staff!!... Read more
Tenant
24th Dec 2023 (1 year ago)

J chiddicks

5/5 Stars
Professional from start to finish, the Dixon Kelly team worked diligently to help sell my father's property. They communicated well and always kept us upto date with the progress of the sell. I would thoroughly recommend this company if you have a property to sell or wish to buy.... Read more
Seller
18th Dec 2023 (1 year ago)

Z ra

5/5 Stars
I recently purchased a house through Dixon Kelly Stateagent, and I couldn't be more pleased with their excellent service. They are attentive, honest, and genuinely care about both the seller and buyer. Their responsiveness and commitment to ensuring a smooth process make them stand out. Highly recommend!"... Read more
Buyer
24th Nov 2023 (1 year ago)

S Arnold

3/5 Stars
Got to wait at the mow... Read more
18th Nov 2023 (1 year ago)

J Ambler

5/5 Stars
We instructed Dixon Kelley to sell our house on 23/3/23 and we found a buyer who subsequently pulled out 2days before exchange of contacts. Mandie immediately put the property back on the market and we had offers from 2 of the viewings and we accepted one who then withdrew the offer. The other buyer then agreed to continue with the purchase. We then had a very bad survey but Mandie told us to get that subsidence was not present and told us not to worry. Our insures confirmed that there was no subsidence but the buyers mortgage advisors could not get the building society to accept this. We were then advised by Mandie to get a structural engineers report which we did and the report was eventually accepted by the buyers Buildig Society. All the time while this was happening Mandie supported us with our Sale of our house she helped us with the purchase of a mobile home which we thought we would miss out on because of the length of time since we made an offer on it.but Mandiewas able to get it for us. Mandie has been very supportive to us and we would definitely recommend her and Dixon Kelley to anyone who requires an estate agent in the Bournemouth ,Ringwood area.... Read more
Seller
18th Nov 2023 (1 year ago)

J Ambler

5/5 Stars
Have never known anyone with so much patience and tenacity as Mandi even though she always brought the bad weather with her. Excellent Estate Agent and would definitely recommend them to anyone.... Read more
13th Nov 2023 (1 year ago)

A Williams

5/5 Stars
Brilliant from start to finish and extremely helpful in what was a difficult time for me. I would highly recommend Dixon Kelley to anyone.... Read more
24th Oct 2023 (1 year ago)

M Burzon

5/5 Stars
Very helpful and professional service, especially from Mandi who was lovely and informative with our first ever property purchase.... Read more
Buyer
29th Sep 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
I just like to express my gratitude for the excellent service Dixson Kelly estate agents provided me, with the purchase of a Parkhome in Holton Heath. All the staff that I was in contact with did their utmost to reassure and make the purchase as stress free as possible. If you are thinking of buying a park home, they are the go-to people to use for your purchase, as they have many years of experience with these types of properties. They are highly experienced in this field and will handley all the necessary paperwork involved with the sale. I have no hesitation in highly recommending Dixson Kelly, as they provided me with a first class personal service throughout. I am delighted with my new home. Many thanks again to all the staff at Dixson Kelly estate agents. Kind regards and best wishes Kevin Dempsey... Read more
Buyer
12th May 2023 (1 year ago)

P Briggs

5/5 Stars
Fantastic estate agents, Simon's enthusiasm for my parents property was great and I think this helped a great deal to sell their bungalow very quickly, within a week, 3 viewings, all interested, within 2 weeks, sold at full asking price, this is where having a high street presence is far better than just on-line, as these viewings were all walk-ins. Staff at Dixon Kelly kept us up to date the whole way through, very smooth selling process for me. Thank you.... Read more
Seller
10th May 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Fantastic estate agents, Simon's enthusiasm for my parents property was great and I think this helped a great deal to sell their bungalow very quickly, within a week, 3 viewings, all interested, within 2 weeks, sold at full asking price, this is where having a high street presence is far better than just on-line, as these viewings were all walk-ins. Staff at Dixon Kelly kept us up to date the whole way through, very smooth selling process for me all the way through. Thank you.... Read more
Seller
10th May 2023 (1 year ago)

O //

5/5 Stars
Brilliant company, always kept us updated and in the loop, very good at answering all my questions, knowledgeable and friendly staff! Definitely recommend!... Read more
14th Apr 2023 (1 year ago)

M Uzzell

1/5 Stars
Worse estate agent we have ever used ,very friendly to take on the sale but down hill after that,no feed back following a viewing unless asked for, staff at weekend had no knowledge what so ever about the property,one walked in without knocking and just stood there letting the people viewing to wander around on their own,no contact from Simon Kelly himself we didn’t seem to exist in his eyes,they gave incorrect information to a potential purchaser who wanted our property which resulted in us loosing the sale ....stay well clear.... Read more
Seller
2nd Apr 2023 (1 year ago)

A Scott

5/5 Stars
Fantastic estate agents, sold our house very quickly and kept us up to date the whole way through. Absolutely superb!... Read more
Seller
26th Jan 2023 (2 years ago)

L Fairclough

4/5 Stars
Friendly and knowledgeable service.... Read more
12th Jul 2022 (2 years ago)

J Baxter

5/5 Stars
The staff were very friendly and helpful, they made our experience of buying a Park Home stress free, thank you Dixon Kelley.... Read more
Buyer
1st Mar 2022 (2 years ago)

I Wickers

1/5 Stars
Completely unprofessional employee who chose to laugh at me when i postponed a viewing due to double booking with a hospital appointment to receive cancer results. Real piece of work who i would love to meet !!. Sums up the company as there are no reply's to the reviews.. STAY WELL CLEAR...... Read more
16th Feb 2022 (3 years ago)

T Booth

5/5 Stars
Well what can I say other than excellent so far, Simon, Tracey and Mandy are lovely, friendly and professional . Simon took photo of my mums house on the Monday, they were online Tuesday, by mid afternoon he had 7 prospective buyers booked in over the next 4 days. Wednesday mid afternoon I rang re some paper work to be told Simon was still at the house and had 5 viewings not the two I was expecting, and by the way the first person wished to purchase at asking price. Who am I to argue.. Well done guys for selling mums house so quickly STC.... Read more
Seller
16th Apr 2021 (3 years ago)

D Lockyer

2/5 Stars
Didn't really seem keen on selling. Tried to put us off the purchase a few times which was strange and pointed out the bad aspects of the property. Went through anyway. But probably won't use them again in the future if we sell.... Read more
Buyer
22nd Mar 2021 (3 years ago)

Anonymous Home Buyer

1/5 Stars
Very friendly and helpful at the point of arranging and conducting a viewing. Applied a COVID safe environment for the vendor and ourselves. Service after that has been slow, and painful. We had our offer accepted 3 months ago and apart from one proactive email, at my request, all other contact has been driven by ourselves with phone calls not being returned, lack of follow up or any progress updates. Understandably, the current pandemic makes it hard for transactions to move quickly but our issue here is the distinct lack of customer service. We have taken our business elsewhere today which is a shame for their vendor. When airing our complaint we received an abrupt 'one liner' response which makes us wish we hadnt waited for the last 3 months.... Read more
Buyer
10th Feb 2021 (4 years ago)

D SW

1/5 Stars
Terrible customer service! Very friendly and helpful at the point of arranging and conducting a viewing. Applied a COVID safe environment for the vendor and ourselves. Service after that has been slow, and painful. We had our offer accepted 3 months ago and apart from one proactive email, at my request, all other contact has been driven by ourselves with phone calls not being returned, lack of follow up or any progress updates. Understandably, the current pandemic makes it hard for transactions to move quickly but our issue here is the distinct lack of customer service. We have taken our business elsewhere today which is a shame for their vendor. When airing our complaint we received an abrupt 'one liner' response which makes us wish we hadnt waited for the last 3 months.... Read more
Buyer
9th Feb 2021 (4 years ago)

J Wyatt

3/5 Stars
Did not pursue... Read more
23rd Nov 2020 (4 years ago)

S White

5/5 Stars
Friendly and knowledgeable staff with all the covid prevention measures in place.... Read more
18th Nov 2020 (4 years ago)

L Alexander

5/5 Stars
I cannot praise Simon and his team enough. Very professional. Recommend 100%... Read more
7th Sep 2020 (4 years ago)

A Wilkes

5/5 Stars
Thoroughly impressed with the service and support I’ve received throughout my sale from the staff. Mandi always kept us up to date and I would definitely recommend to others.... Read more
Seller
2nd Jul 2020 (4 years ago)

S loreto

5/5 Stars
Professional and responsive team. I received excellent support and would certainly recommend their services.... Read more
24th Jun 2020 (4 years ago)

C Asira

5/5 Stars
Simon and his team provide excellent service. Thoroughly recommend selling through them... Read more
Seller
24th Jun 2020 (4 years ago)

D Marsden

5/5 Stars
Good estate agents... Read more
2nd Nov 2019 (5 years ago)

M Nightingale

1/5 Stars
Very disappointed in lack of feedback, assistance and guidance throughout my time with them. Also one of the business partners very rude in an email to me when I dared to chase up the progress, if any. Totally unprofessional. Would not recommend.... Read more
22nd Oct 2019 (5 years ago)

J Milner

3/5 Stars
Ok as estate agents go - a bit slow in arranging things.... Read more
25th Sep 2019 (5 years ago)

L Pavey

3/5 Stars
Never respond... Read more
5th Jul 2019 (5 years ago)

JOHN

4/5 Stars
HELPFUL STAFF.... Read more
26th Sep 2018 (6 years ago)

W Start

2/5 Stars
Very disappointed with the discretion of this estate agent.... Read more
18th Sep 2018 (6 years ago)
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