T Buiatti
Disappointing Experience with Incompetent State Agency
While I was able to secure a rental property relatively quickly through this agency, which I will give them credit for, the experience thereafter has been nothing short of disappointing. I have encountered an unprecedented level of unprofessionalism that I have never experienced before from a state agent.
The behavior of one particular agent, Shelley, is highly concerning. Not only have I been subjected to unacceptable outbursts and shouting, which has caused significant distress, but it also appears that Shelley is in dire need of customer service training. Her priorities seem to be misplaced, as she is often preoccupied with activities such as selling properties, attending team meetings with her feet on the table, or assisting NASA with their space missions, rather than addressing client queries and concerns.
Despite numerous attempts over the course of nearly 15 days, my emails and inquiries have gone unanswered, leaving me feeling neglected and disregarded. It is unfortunate that the only way to capture their attention appears to be through negative reviews and financial consequences.
Furthermore, the property I was provided lacks proper maintenance, and the agency has chosen to ignore all requests for addressing these issues, which is a shameful disregard for their responsibilities.
Based on this experience and the numerous negative reviews from others, it is evident that this agency falls short of providing satisfactory service and professionalism. I should have heeded the warnings from previous reviews before engaging with them.
After many issues with the property, the landlord/agent never replies to emails or any complaints. We have been having issues with the boiler and have made two unsuccessful attempts to fix it. Now we need help from the agent after a deep clean from the previous tenants and bad state of the garden, and as always, they keep ignoring emails.
avoids at all costs!!... Read more
Tenant
30th Jun 2024 (6 mo. ago)
twintanic1912
great company way better then robert stephens propery servives by 123458765456787357756%... Read more
11th Jun 2024 (7 mo. ago)
N Satter
Arranged a viewing with my partner for 6pm. Called several times to confirm viewing as we were travelling over an hour away and never showed up. Stuck around for 20 minutes just to give the benefit of the doubt. Tried calling several times and no answer either. Time and petrol wasted thanks to this estate agents. Incredibly unprofessional!!
Update; we arrived at 5:30 and stayed until 6:30pm. Yes, we knocked a few times and clearly no one was at home. We attempted to call the office and there was no answer. We left a note and the tenant eventually called us. Regardless of who is supposed to show us around, the estate agents are the ones managing the sale of the property. In the time we were scheduled to have our viewing and when we actually got to see the property, we placed an offer elsewhere.... Read more
16th Feb 2024 (11 mo. ago)
B Smailes
3.15 viewing booked.agent never showed and not answering the phone AVOID!!AVOID!!... Read more
14th Feb 2024 (11 mo. ago)
M Turner
I have been searching for a flat for a long time, with no luck. I found this one and Shelley was on it so quickly - she got me a viewing and moved in within two weeks. Absolutely fabulous service. She was very lovely to speak to, very helpful and went through everything with me, again quickly, but clearly. I get the impression that she is organised down to the minute in all aspects of her life which I relate to! I highly recommend this estate agency - they are small and care, unlike larger ones where there are ridiculous requirements. Can't thank her enough really!... Read more
Tenant
6th Dec 2023 (1 year ago)
Alan
Clark, Shelley and the team have managed our rented flat for many years. We have always found them to be professional and helpful with any issues that have arisen. They recently assisted with the sale of the flat with the same professionalism and support. We would highly recommend them for renting or selling,
Alan & Karen... Read more
Seller
18th Nov 2023 (1 year ago)
O Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (1 year ago)
E Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (1 year ago)
E Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (1 year ago)
O Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (1 year ago)
O PEHL?VAN
Very helpful staff... Read more
6th Nov 2023 (1 year ago)
C Harnett
Edward Clark helped sell our house recently. Clark and Shelly have been a huge help, in seeing us get through to the end (which was no easy feat). They supported us with staying connected with all parties and agents involved. Moving can be a stressful time but with everyone’s help at Edward Clark it was a little easier. I appreciate the time they gave me when I needed guidance, support or someone to rant/cry to. If you have to sell your house, choose Edward Clark.
Thank you for all you help Clark and Shelly. ????????????????... Read more
Seller
11th Oct 2023 (1 year ago)
A Bota
Rude!
Unprofessional!
And I have the feeling...
RASIST!... Read more
18th Sep 2023 (1 year ago)
G Farrow
Terrible agency, they never answer the phone and on topic of it are rude.
Avoid and save your money.... Read more
23rd May 2023 (1 year ago)
K h
Very happy with their service throughout whole transaction of property sale . From the beginning friendly approach from all members but most importantly acted fast when needed and thanks to their experienced whole process was less stressful. Thank you.... Read more
Seller
20th Mar 2023 (1 year ago)
M Hasan
It wasn't rushed great service always asked if u got any questions? Honest service. Made u feel at home.... Read more
21st Apr 2022 (2 years ago)
J Mccann
Excellent service very helpful and friendly would use their services again.... Read more
21st Apr 2022 (2 years ago)
K G
Amazing estate agents,Dealt with Taylor who was very polite and helpful and answered all our questions. Even tho we didn't have any luck renting the perfect house for us ,we still amazed by the customer service of this estate agency .I would highly recommend everyone to contact them with your housing needs.????????????????????... Read more
22nd Jan 2022 (3 years ago)
J Kumarasamy
I bought a house last week. Really good customer service. Always respond phone call and email. Friendly staff. Well done guys ????.
Thank you for your all the help. Really appreciate.
Merry Christmas ????? and happy New year
Good luck ????... Read more
Buyer
5th Dec 2021 (3 years ago)
V Jeyananth
Hi ..
I just recently bought through Edwards Clatk Estate Agent...
QUICK RESPONDS TO ENQUERIES &CHASING THE OTHER PARTY OF THE PROPERTY!!!
I AM VERY HAPPY WITH THIS TEAM AND BUY AGAIN THROUGH THEM ON FUTURE AND RECOMMEND FOR ANYONE!!!!... Read more
Buyer
4th Dec 2021 (3 years ago)
Good attitude and profesionalism.... Read more
Tenant
17th Nov 2021 (3 years ago)
C Williams
Jacob has been great with keeping us up to date and organising our move into a rental property. I've found that he was always happy to answer any questions or provide information which has been really helpful. When asked for certain documents, he has sent them all over with no fuss and has been super helpful. Would recommend this agency to a friend ??????????... Read more
Tenant
11th Oct 2021 (3 years ago)
N Name
We bought a house as first time buyers in Brandon Groves with their help. The team was helpful throughout the process, few hiccups but not if their fault. They kept us updated as much as the solicitors passed details. I totally recommend their services.... Read more
Buyer
1st Oct 2021 (3 years ago)
N yeasmin
Great communication. Well sorted... Read more
3rd Aug 2021 (3 years ago)
B Stokes
Special thanks to Jacob for getting everything sorted quickly for us, made moving a relatively easy and stress free experience. Great communication and is happy to help you when you have any questions or problems.... Read more
23rd Jul 2021 (3 years ago)
A Hughes
Fantastic service from all at Edward Clark, Chris and Jacob made purchasing the property very easy! Would highly recommend them!!... Read more
Buyer
1st Jul 2021 (3 years ago)
A Polat
Completed on our new property today. From our first viewing to our completion Chris was very attentive. Every call was returned, every query was addressed with such professionalism and speed and his team were very friendly. Would highly recommend.... Read more
Buyer
22nd Jun 2021 (3 years ago)
M Nason
First class service from all the team at Edward Clark Estates
Achieved full asking price within days of listing. Very efficient with good communication from start to finish. Highly recommended.... Read more
Seller
15th Jun 2021 (3 years ago)
J Jefford
Edward Clark Estates has recently marketed our home with great success.We chose to do our own viewings as this suited child arrangements and work commitments.Communications with the office ran very smoothly even when we had to make short notice change to viewing appointments. All in all a great experience
Keep up the good work... Read more
Seller
25th Mar 2021 (3 years ago)
C Sandu
Very friendly,nice and helpful staff.
The two agents Chris and Jacob demonstrated they professional skills and ensure that everything was all right on my new accommodation.
Many thanks Sorin and Mihaela... Read more
Tenant
19th Feb 2021 (3 years ago)
F Henrique
Very helpful staff . Really nice and friendly.
Hope I get the house !!!! ;)
Update:
We got the house!!!! Exactly what we needed right know!
Me and my husband, Miguel want to thank Edward Clark Estates , in particular to Jacob and Chris, for all your efforts in making possible the renting of our next home.
We really appreciate you, Jacob, for taking the time to be always in contact with HomeLet and with us, so the process could run the quickest possible.
Again, we are greatly thankful for your assistance during this past week.
Highly recommend the agency
Keep up the good work!!!
Maria & Miguel... Read more
Tenant
16th Feb 2021 (3 years ago)
P C
I had very bad experience with this Edward Clark Estates agency..
(It was all good until Russel was no longer working there)
If possible - AVOID..
I found them very unprofessional,
I had to chase this agency on a daily basis to get anything done..
Few times I asked them to put me trough to the manager they would promise me that they will call me back.. NEVER DID..
There was quite few times where I actually felt harassed by them..... Read more
27th Jan 2021 (3 years ago)
R Civilka
AVOID THIS AGENCY IF YOU CAN … - Edward Clark Estate Agents are a joke…..
Don’t want to help you to sort out any outgoing issues with the house or give you your deposit back..
Lack of communication with each other, promise to call you back never does…
Please read below to see only few situations I had to experience with them…
1- Boiler pump broke– I had to wait about a month of excuses that the landlord can’t find a part to fix it (new pump cost £150) .. At the end, I had to hire contractors myself..
2- On the moving out they have asked me to pay crazy money for the holes on the walls I have drilled to hang the paintings, but the funny part was that they have already had charged me for that and we had paperwork to prove it…( it just shows how they lack communication with each other..)
3- 3 weeks after I moved out they called me to say that they found some web in the corners and they will charge me over £100 for a clean.. (3 weeks after I moved out from the property.……..)
4- The biggest absurd was when they tried to charge me for the outside door mat that I bought MYSELF and left there when I moved out because it was ripped ..... Read more
Tenant
26th Jan 2021 (3 years ago)
P Anacka
I am pleased to share my experience with Edward Clark Estates agency. The estate agent Jacob was very helpful and and he responded to my query very quickly. I had very urgent issues and he arranged the maintenance person to come and fix it within 24 hours. Very professional approach, I highly recommend the agency.... Read more
Tenant
17th Nov 2020 (4 years ago)
J alden
Very pleased with service provided by Alfie, he made the whole process effortless and I would definitely recommend using Edward Clark Estates again !!!... Read more
20th Oct 2020 (4 years ago)
M m
My first home was with these guys
Very professional and fantastic staff Chris is on point, keep up the fantastic work guys
Mrs e H... Read more
27th Aug 2020 (4 years ago)
A Parkes
Jacob and Alfie were absolutely perfect. Great atmosphere and wonderful service. Keep it up guys!... Read more
17th Jul 2020 (4 years ago)
S Ellisdon
I needed a property near my partners mum area which meant moving over an hour away from where we are , i tell you what Alfie did not disappoint! He made sure he found a house with everything i wanted and made sure i could view the property when i needed to , we now have our home and due to move in any day all down to Alfie. with this tough time going on with covid im just glad we had a safe and knowledgeable estate agent... Read more
Buyer
10th Jul 2020 (4 years ago)
H Frith
What can I say, Edward Clarke have been amazing! Would highly recommend to anyone, Alfie has been amazing and has helped us all way, communication has been brilliant, thank you Alfie for finding us our home that we have been wanting for ages! Thank you guys :)... Read more
Buyer
3rd Jul 2020 (4 years ago)
Carlitos_funky_food.
Me and my partner would just like to say how pleased we are with the service received from one of your employees namely Alfie. He has been very professional throughout our dealing’s with Edward Clark Estates from keeping us well informed to being polite and helpful when called upon. All the best for the future Alfie.
Kind regards,
Carl&Toni.... Read more
24th Jun 2020 (4 years ago)
RazvyPlaysMC
Excellent services offered on time and all staff paying more attention to details, really friendly atmosphere and a fair price for each service provided
Really helpful and highly recommended to any of my friends
Daniela O... Read more
23rd Jun 2020 (4 years ago)
E Still
We have had a fantastic experience dealing with Edward Clark Estates. We dealt with Alfie from viewing through to signing. It wasn't always straightforward and efficient due to our circumstances although Alfie was patient and went above and beyond to make sure we got the property we really wanted. Estate agents often get a bad name but the service and care we have had has been second to none.... Read more
Tenant
23rd Jun 2020 (4 years ago)
A ymous
Really terrible as do not reply to emails, ever!... Read more
21st Mar 2020 (4 years ago)
J Louw
We moved to Australia in 2012 and have been letting our house with Edward Clark Estates for the past 8 years. It's not easy when you are so far away but Shelley has been so good looking after everything for us. Everything has just been ticking over like a well oiled machine.
We recently decided to sell the property and she got that done within 2 days as well! Could not be any happier with that and I would not hesitate to recommend them to anyone.
Thanks for all you have done for us Shelley! You are a superstar! :)... Read more
Seller
12th Mar 2020 (4 years ago)
Taneem
Thank you Shelley & Alfie..I was really happy with the service from Edward Clark Estates at Grays - they were very professional, easy to deal with, know the local market very well and got a good price. They kept us informed and dealt with all our queries before the completion to keep the sale on track. I'd really recommend them to anyone looking for the best local agency.... Read more
Seller
8th Mar 2020 (4 years ago)
D nAyLs
Quick in providing key information... Read more
7th Mar 2020 (4 years ago)
F Jackson
A fantastic letting agent with service second to none. They have been so quick to get my apartment on the market and rented out quickly with no fuss. Highly recommend!... Read more
Landlord
18th Feb 2020 (4 years ago)
T Clinic
We use Edward Clark Estates for renting our commercial rooms upstairs and have always found them extremely helpful, professional and friendly. The service and advice they provide is very valuable and we can not recommend them highly enough. Many thanks for all your ongoing time, help and support.... Read more
Landlord
9th Feb 2020 (4 years ago)
W Johnson
Great customer service.
I strongly recommend.... Read more
30th Jan 2020 (4 years ago)
D Axtell
Amazing help. Actually Shelly has helped us so much beyond the call of a letting agent that she has made a huge difference in our lives. 10 stars out of 5!!... Read more
Landlord
11th Dec 2019 (5 years ago)
F tudor
????... Read more
5th Dec 2019 (5 years ago)
X xrysoxoidis
It's the first time we rent a property through an estate agent. So far we are really pleased. Thanks to all of you.... Read more
Tenant
23rd Nov 2019 (5 years ago)
P Radauskas
Alfie, young nice gentleman helped me out with all my requests. He really did put his hart in what he was doing. Thank you so much for everything you have done for me. GO ALFIE!!!!... Read more
22nd Nov 2019 (5 years ago)
I Thompson
I have used Edward Clark twice to move house and have found them to be reliable, honest, helpful and genuine. They are not like some of the estate agents in Grays that will say anything to get your business only to leave you disappointed when it comes to backing up their promises.
They did everything they said they would and managed to get me an improved offer after an original sale fell through on one occasion. This improved my sale price by over 20%.
Cannot recommend them highly enough.
Only criticism would be the addition of routine floor plans. Just something I like, although I can't say it had any detrimental effect on my sales.... Read more
Seller
20th Nov 2019 (5 years ago)
S Kurtbalaj
i was very impressed with the service at Edward Clark Estates if you need a house these guys are very quick and helpful. Highly recommended... Read more
18th Sep 2019 (5 years ago)
A Tarabanov
I am so happy from Edward Clark, there always helpful and friendly. They help us to find right place. I definitely recommend the agency.... Read more
3rd Aug 2019 (5 years ago)
W berg
Thank you for being there in my time of need. Sorted out a lot of things for me very quickly. The hole team is always there to help. Phone calls emails is quick to respond. Can not prays this company enought. Will not use another estate agent again. Shelley was amazing. Always felt she had the time to talk and reassure me about everything, even that i could see was rushed of her feet she made the time. Thank you so much.... Read more
12th Jul 2019 (5 years ago)
A Andrzejko
Always helpful would highly recommend... Read more
2nd Jul 2019 (5 years ago)
B Clifford
Have rented my property through this company for a number of years and I am always impressed by their professionalism, efficiency and always providing a human touch. I would be very confident if they were selling my home.... Read more
Landlord
27th Jun 2019 (5 years ago)
V princewill
This by far has to be one of the worst estate agency experiences I’ve had to date.
Baring in mind I was previously an estate agent so I’m very aware of the level of customer services that should be provided.
The estate agents in Edward Clark Estate Grays need training in customer services extensively!
Shelly Tramain (might be incorrect spelling of surname) is quite possibly the epitome of a terrible estate agent with no grasp of what the difference is between an open house and appointments.
If you enjoy being treated as though you are renting or purchasing a property for free, by all means go with this estate agency.
However if you want the correct estate agency experience that everyone deserves I suggest you go elsewhere.
If I could rate Edward Clark Estate Grays a zero I would.... Read more
22nd Jun 2019 (5 years ago)
E Flynn
Amazing company! Cannot recommend them enough, honest and reliable. After having a terrible experience with another company Shelley and the team took the time to explain everything, always answered my questions (there were a lot) and nothing was too much. My property was on the market less than a week and appropriate tenants were found. Completely stress-free.... Read more
Landlord
12th Jun 2019 (5 years ago)
T Ellie
Rented our first property through Edward Clark Estates and could not have had a better experience.
The agents have all been friendly, helpful and understanding from the moment we arranged our first viewing and throughout our tenancy.... Read more
Tenant
11th Jun 2019 (5 years ago)
B Ambepitiya
I have been dealing with Chloe, who has been extremely helpful from the first phone call all the way to picking the keys up. Very helpful & friendly with all checks and hassle free process.
Highly recommend this estate agent to others, who will be seeking their service to find their next dream home. Staff is very professional & helpful.... Read more
8th May 2019 (5 years ago)
G Dranginis
Great service highly recommended.... Read more
17th Apr 2019 (5 years ago)
T Khan
This Estate agent is very efficient. Every time I made a call to them, they have handled all my calls very professionally. They tried to keep their promises to call me back each time I had any enquiry. Especially I have enjoyed dealing with Chris and Russell, ..Outstanding Service...Wish them all the very best....:)... Read more
9th Apr 2019 (5 years ago)
J Weekes
Professional service, reliable, they go out of their way to help if you have an issue. I am happy to recommend them... Read more
28th Mar 2019 (5 years ago)
S Butcher
Great estate agent going a first class service,... Read more
27th Mar 2019 (5 years ago)
S Watts
I have been with Edward Clark Estates for eight year and in that time i have spent renting with them i have always recieved excellent proffessional care form all members of staff. They have always looked after me and my daughter extremely well and i would fully recommend Edward Clarks theh do an amazing job and keep there clients best interest in the right place, i would never deal with another estate agent, highly recommended!!!... Read more
Tenant
27th Mar 2019 (5 years ago)
N Buckley
I used Edward Clark Estate Agents recently to sell my house in Corringham and set them a challenge to find our 'forever' home and we had specific criteria. They found it for us in Fobbing within a couple of weeks at the most. They stayed in regular contact throughout the whole process and made it very smooth for us indeed and i could speak to someone straightaway everytime i called the office. We could not be more grateful. Special mention for Shelley Tremain. We could not have done it without her! 5 star service. Would use again and would highly recommend... Read more
Seller
25th Mar 2019 (5 years ago)
G Basi
Absolutely brilliant Estate agents. All the staff have always been extremely professional and helpful. Anyone wishing to use them will not be disappointed... Read more
8th Mar 2019 (5 years ago)
Dan
I have been dealing with Chloe who has been extremely helpful in assisting me finding a property. Her knowledge of the area is amazing and she went out of her way to help me with anything i needed I would highly recommend Chloe to anyone looking to find a property.... Read more
22nd Feb 2019 (5 years ago)
D Thompson
The service from Edward Clark Estates is second to none. Always very helpful and accommodating. I would recommend them.... Read more
21st Feb 2019 (5 years ago)
P Wood
Very efficient & friendly staff, easy to talk to and thorough with all checks; they actively work to ensure a positive experience with both landlord & tenant.
Always a pleasure to chat with Chloe.... Read more
21st Feb 2019 (5 years ago)
B Hoare
Excellent company rented a property through them no Hassel at all staff excellent and very helpful at all times... Read more
Tenant
20th Feb 2019 (5 years ago)
A Bostan
Great bunch of people, very friendly.
Had no problem with them at all, would highly recommend to others.... Read more
18th Feb 2019 (5 years ago)
J Ross
Very helpful, polite and efficient company to deal with... Read more
8th Jan 2019 (6 years ago)
S Conyard
EDWARDCLARK ESTATE AGENTS ARE BY FAR THE BEST COMPANY I HAVE USED.
I'M A LANDLORD AND THEY HAVE BEEN LOOKING AFTER A NUMBER OF MY PROPERTIES FOR A FEW YEARS NOW,THEY DO AN EXTREMELY PROFESSIONAL JOB,... Read more
Landlord
19th Dec 2018 (6 years ago)
S Lee
Been living at Salisbury Road now for just over 2 and a half years and I have to say I highly recommend these guys, much much better than my previous estate agents I dealt with. They are brilliant to talk to, extremely helpful, especially Chloe who is lovely and is always making sure everything is ok. Landlord is also really good and very helpful both are always willing to go out of their way to make your tenancy comfortable as possible. Whether you're renting, buying or selling these are the estate agents for you.... Read more
Tenant
19th Dec 2018 (6 years ago)
H Begum
Excellent service. Very friendly and helpful staffs. Done our commercial property lease quickly and smoothly.... Read more
Landlord
29th Nov 2018 (6 years ago)
J richards
I have had many dealings with Edward Clark Estates with purchasing a property and also them renting out two of my properties. Everybody I have dealt with there has always been very informative and helpful I would highly recommend this company if you are looking to sell your home or if you are a landlord and need a management company.... Read more
Seller
5th Nov 2018 (6 years ago)
A DOMESTIC
These guys are a pleasure to work with! Professional to the end and their care and attention to detail is first class. Highly recommended.... Read more
4th Oct 2018 (6 years ago)
CmR
A very good experience with them!would recommend!... Read more
1st Oct 2018 (6 years ago)
S steadman
I had a poor experience with another agent so changed to Edward Clarke. I found them helpful and they persevered with finding me a buyer.... Read more
Seller
1st Oct 2018 (6 years ago)
C White
Edward Clark Estates made renting out my property a very easy straight forward experience. They provided me with a totally professional and friendly service that gave me peace of mind and the reassurance I was in the hands of experts. I would highly recommend them.... Read more
Landlord
19th Sep 2018 (6 years ago)
S Laucius
Fantastic estate agency. helpful and friendly people.I,m strongly recommend Edward Clark Estates for very professional service !!!... Read more
19th Sep 2018 (6 years ago)
K Story
This agency completely dont care about customers. Lady who working there dont know how to speak with potential rental tenants. We pay holding deposit after 3 days keeping money they call and said sorry we have someone different for this property even they get money for book this property. Never use this agency !!!... Read more
Tenant
12th Sep 2018 (6 years ago)
A ali
Edward Clark have always been so efficient and professional in all the years that me and my husband have been with them. They have have made the process of both buying and selling our properties so smooth and have really gone out of their way to help us. I would thoroughly recommend them as they truly offer an exceptional service. Thank you to the whole team for all their hard work and dedication.... Read more
Seller
5th Aug 2018 (6 years ago)
M foy
The staff at Edward Clark go over and above to ensure they provide the most efficient and friendly service. They are very helpful in every service they provide and completed everything I asked with a very short turn around and I cannot thank them enough for this. They were highly professional with dealing with every request. I would highly recommend them to anyone with any aspect of property.... Read more
20th Jun 2018 (6 years ago)
Z petrusan
Professionals have done everything to get what I wanted. Thanks to the whole team????... Read more
10th Apr 2018 (6 years ago)
J Massarella
All the staff were amazing and so helpful and didn’t mind me phoning every day! They were by me every step of the way and even pushed my solicitors into early completion! None of them pushed me into buying a house they let me look and left me to my own judgement, they answered all my questions and I’d previously looked at 13 other houses with so many different estate agents and am so glad I went with Edward Clark estates... would recommend to anyone!... Read more
Buyer
20th Mar 2018 (6 years ago)
J Megran
come on your talking rubbish where's my court date I got threatend with of course it never came as there was nothing wrong empty threats. check out Facebook what people say about you lot criminals total liers everyone save your time and money go elsewhere!!... Read more
2nd Mar 2018 (6 years ago)
V Megran
Worst experience I have ever had dealing with these very rude staff. If you want to be spoken to like rubbish threatened pay endless fees. Then they would be highly recommended. Save your money go elsewhere. John... Read more
9th Feb 2018 (6 years ago)
F nnadi
Thanks for your good customer care... Read more
7th Dec 2017 (7 years ago)
A Windokun
5 Star for Edward Clark Management team in Grays Essex, have sold and rented out property through them... Read more
Seller
7th Dec 2017 (7 years ago)
L Freeman
I don't usually leave reviews but I have made the exception with fantastic Edward Clark Estates. hardworking staff with a brilliant work ethic that made everything so smooth for me and my partner when we moved into our first house, Chloe was very responsive when we needed anything and they always made sure if any repairs needed doing that they got done ASAP. They are always contactable and super professional. It's like the team treat the properties as their own homes. Couldn't recommend them enough.
Keep up the good work Edward Clark Estates.... Read more
Tenant
3rd Nov 2017 (7 years ago)
H jones
Was told that I could rent a property, as I had a dog, with certain conditions in place. Arranged an appointment with myself for 2 days later to bring down the relative paperwork to there office so I could rent the property . On turning up, I was told that they didn’t even know I had an appointment and that the landlord was now undecided about the dog. I appreciate that it is the landlords prerogative to change his mind, but to not be informed of this and to not even be aware I had an appointment is very unprofessional! I asked them on leaving their office to inform me of the final decision regarding the rental, but they failed to do this as well. Very poor communication skills, very unreliable!!!... Read more
Tenant
11th Oct 2017 (7 years ago)
R Archer
The team at Edward Clark Estates are truly wonderful. They have gone above and beyond any agent that I have ever used and I will recommend them to everyone. Thank you so much to all the team at ECE.... Read more
9th Jun 2017 (7 years ago)
R Newbold
I recently used the services of Edward Clark Estates for letting a property in Tilbury. They found me a tenant at the full asking price within 7 days and I found them both professional and extremely efficient. They now manage the property for me. Richard Newbold... Read more
Landlord
9th Jun 2017 (7 years ago)
J Sheppard
We've been using Edward Clark Estates for several years now and they manage the majority of our properties across Essex. Throughout that time they have been attentive to both our needs and that of our tenants all in a timely and professional manner. They respect my time and deal with the majority of Tenant needs without having to engage me along with ensuring rent collection and payments are made on time. I'm certainly happy to recommend them.... Read more
Landlord
9th Jun 2017 (7 years ago)
M Naqshbandi
I definitely recommend Edward Clark to anyone, their staff are extremely friendly and very helpful, from my own experience with this company I definitely do recommend it to all.... Read more
16th May 2017 (7 years ago)
J Partleton
I bought and sold through Edward Clark Estates and found the customer service to be exemplary. All the staff in the office were friendly and professional, and kept me advised throughout all the stages, and I would heartily recommend them. Thanks again... Read more
Seller
8th Feb 2017 (7 years ago)
A B
Speaking from my experience of them dealing with a flat sale, I would definitely recommend Edward Clarke. They were on hand right from the very start and were extremely efficient in dealing with issues especially when I had a buyer pull out and they were able to line up another buyer the same day. Negotiated a reasonable fee and worth the money.... Read more
Seller
8th Feb 2017 (7 years ago)
M Mi
Worst choice to do business with them.... Read more
20th Jan 2017 (8 years ago)