Edward Clark Estates are an estate agent in Grays. They mainly list properties in RM16, RM15 and RM17. Over the last 6 months, they've listed 10 properties, with 11 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
Opening hours
Monday6:00am - 7:00pm
Tuesday6:00am - 7:00pm
Wednesday6:00am - 7:00pm
Thursday6:00am - 7:00pm
Friday6:00am - 7:00pm
Saturday6:00am - 7:00pm
SundayClosed
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Edward Clark Estates Reviews (103)
Have you used this agent?
85%
1%
0%
0%
14%
T Buiatti
Disappointing Experience with Incompetent State Agency
While I was able to secure a rental property relatively quickly through this agency, which I will give them credit for, the experience thereafter has been nothing short of disappointing. I have encountered an unprecedented level of unprofessionalism that I have never experienced before from a state agent.
The behavior of one particular agent, Shelley, is highly concerning. Not only have I been subjected to unacceptable outbursts and shouting, which has caused significant distress, but it also appears that Shelley is in dire need of customer service training. Her priorities seem to be misplaced, as she is often preoccupied with activities such as selling properties, attending team meetings with her feet on the table, or assisting NASA with their space missions, rather than addressing client queries and concerns.
Despite numerous attempts over the course of nearly 15 days, my emails and inquiries have gone unanswered, leaving me feeling neglected and disregarded. It is unfortunate that the only way to capture their attention appears to be through negative reviews and financial consequences.
Furthermore, the property I was provided lacks proper maintenance, and the agency has chosen to ignore all requests for addressing these issues, which is a shameful disregard for their responsibilities.
Based on this experience and the numerous negative reviews from others, it is evident that this agency falls short of providing satisfactory service and professionalism. I should have heeded the warnings from previous reviews before engaging with them.
After many issues with the property, the landlord/agent never replies to emails or any complaints. We have been having issues with the boiler and have made two unsuccessful attempts to fix it. Now we need help from the agent after a deep clean from the previous tenants and bad state of the garden, and as always, they keep ignoring emails.
avoids at all costs!!... Read more
30th Jun 2024 (27 days ago)
twintanic1912
great company way better then robert stephens propery servives by 123458765456787357756%... Read more
11th Jun 2024 (7 weeks ago)
N Satter
Arranged a viewing with my partner for 6pm. Called several times to confirm viewing as we were travelling over an hour away and never showed up. Stuck around for 20 minutes just to give the benefit of the doubt. Tried calling several times and no answer either. Time and petrol wasted thanks to this estate agents. Incredibly unprofessional!!
Update; we arrived at 5:30 and stayed until 6:30pm. Yes, we knocked a few times and clearly no one was at home. We attempted to call the office and there was no answer. We left a note and the tenant eventually called us. Regardless of who is supposed to show us around, the estate agents are the ones managing the sale of the property. In the time we were scheduled to have our viewing and when we actually got to see the property, we placed an offer elsewhere.... Read more
16th Feb 2024 (23 weeks ago)
B Smailes
3.15 viewing booked.agent never showed and not answering the phone AVOID!!AVOID!!... Read more
14th Feb 2024 (23 weeks ago)
M Turner
I have been searching for a flat for a long time, with no luck. I found this one and Shelley was on it so quickly - she got me a viewing and moved in within two weeks. Absolutely fabulous service. She was very lovely to speak to, very helpful and went through everything with me, again quickly, but clearly. I get the impression that she is organised down to the minute in all aspects of her life which I relate to! I highly recommend this estate agency - they are small and care, unlike larger ones where there are ridiculous requirements. Can't thank her enough really!... Read more
6th Dec 2023 (7 mo. ago)
Alan
Clark, Shelley and the team have managed our rented flat for many years. We have always found them to be professional and helpful with any issues that have arisen. They recently assisted with the sale of the flat with the same professionalism and support. We would highly recommend them for renting or selling,
Alan & Karen... Read more
18th Nov 2023 (8 mo. ago)
O Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (8 mo. ago)
E Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (8 mo. ago)
E Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (8 mo. ago)
O Pehlivan
Perfect,they really helped me lot about the property... Read more
6th Nov 2023 (8 mo. ago)
O PEHL?VAN
Very helpful staff... Read more
6th Nov 2023 (8 mo. ago)
C Harnett
Edward Clark helped sell our house recently. Clark and Shelly have been a huge help, in seeing us get through to the end (which was no easy feat). They supported us with staying connected with all parties and agents involved. Moving can be a stressful time but with everyone’s help at Edward Clark it was a little easier. I appreciate the time they gave me when I needed guidance, support or someone to rant/cry to. If you have to sell your house, choose Edward Clark.
Thank you for all you help Clark and Shelly. ????????????????... Read more
11th Oct 2023 (9 mo. ago)
A Bota
Rude!
Unprofessional!
And I have the feeling...
RASIST!... Read more
18th Sep 2023 (10 mo. ago)
G Farrow
Terrible agency, they never answer the phone and on topic of it are rude.
Avoid and save your money.... Read more
23rd May 2023 (1 year ago)
K h
Very happy with their service throughout whole transaction of property sale . From the beginning friendly approach from all members but most importantly acted fast when needed and thanks to their experienced whole process was less stressful. Thank you.... Read more
20th Mar 2023 (1 year ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.