E whelan
Sold my house with furnells this year and the whole process was nothing short of Amazing, Victoria helped every step of the way with communication on all sides and made sure we were always in the loop and knew what was needed to ensure a smooth and easy process. Hopefully can purchase or sell our next house with furnells as it was nothing but reassuring.... Read more
Seller
31st Jan 2025 (15 days ago)
C Whiting
We sold our house with Furnell Residential and they were great from start to finish. Ben & Victoria are clearly very knowledgable and Maddie who handled the day to day for us couldn’t have been better. Both our seller & our solicitor proved difficult to communicate with at times and she really helped and handled it all very professionally - I don’t know what we would’ve done without her. All in all, made a stressful process much easier to deal with and always kept us in the loop. Would happily recommend to anyone!... Read more
Seller
11th Jan 2025 (5 weeks ago)
L Bowler
Whilst we haven’t bought or sold through Furnell. Maddie has been extremely professional, proactive, and consistently supportive of our journey to find our new home. Thank you for keeping us consistently up to speed on new properties... Read more
7th Jan 2025 (6 weeks ago)
L Gaughan
Absolutely wonderful company, efficient and professional , everything you need to sell your house with confidence and reliability. Could not recommend more.... Read more
Seller
23rd Dec 2024 (8 weeks ago)
S Halliday
We received a very personal experience from Furnell Residential that supported us through the lows and highs of house buying.
Victoria Furnell steered us through the process resulting in us moving into our new home in October 24.
I would definitely recommend Furnell Residential from both a buying and selling perspective.... Read more
Buyer
18th Dec 2024 (8 weeks ago)
P Dixon
Great experience being led through my purchase by Victoria and everyone at Furnell. Had all of the answers I needed and very keen to keep the process moving and get the deal done. Very glad to be in their professional and experienced hands when I needed them. Would very much recommend.... Read more
Buyer
12th Dec 2024 (9 weeks ago)
L Raschia
We bought our house in East Keswick from Furnell. We bought after our first viewing with Victoria who was absolutely brilliant - knowledgeable, kind and very patient so weren't rushed at all.
Our conveyancing process was painful and Victoria kept me informed and helped me triangulate the truth and move things forward when they got stuck which was often.
We don't plan to ever sell but if we did, we would not consider anyone else. 5-star service from lovely people.... Read more
Buyer
7th Dec 2024 (10 weeks ago)
Beth
Excellent service from start through to post purchase from
Victoria, Ben and the entire team! Excellent communication, professional recommendations to assist throughout the process, Highly recommended, Many thanks... Read more
Buyer
15th Oct 2024 (18 weeks ago)
C ball
Very professional from start to finish of the process. Extremely helpful and very friendly team. Would highly recommend.... Read more
19th Aug 2024 (5 mo. ago)
T Moore
Furnell residential were amazing helping my partner and I find our first home and we’re really supportive making the process easy and stress free, highly recommend!... Read more
Buyer
19th Aug 2024 (5 mo. ago)
J Ham
I am grateful for the exceptional support and guidance provided by Furnell Residential during the sale of my property. Their unwavering commitment, professionalism, and personalized approach made the entire process smooth and stress-free.
They went above and beyond, addressing my concerns and ensuring I felt confident at every step. Their dedication turned what could have been a daunting experience into a positive one.
If you’re looking for a professional who combines expertise with compassion, I wholeheartedly recommend Maddie and the team. Thank you for making this journey memorable!... Read more
Seller
16th Aug 2024 (5 mo. ago)
M Lombard
The whole Furnell team from start to finish were amazing to deal with and explained every step to us along the way! Our sale wasn’t the smoothest process but the whole team kept us up to date constantly and were always on hand to support us when needed. Special mention to Victoria who I don’t think the sale would have gone through without!!!
Highly recommend.... Read more
Seller
16th Aug 2024 (5 mo. ago)
R Tomlinson
Really impressed with the professionalism at Furnell. Lovely people aswell. Maddie was exceptionally helpful with selling our home and kept us in the loop throughout the whole process with regular updates.... Read more
Seller
16th Aug 2024 (5 mo. ago)
E Darley
Recently used these guys with the sale of a house - outstanding service, keeping me up to date frequently. Will definitely recommend. Thanks again.... Read more
Seller
16th Aug 2024 (5 mo. ago)
V Kommaraju
Not very professionals . They should keep there attitudes in professional level and they need education on listening to the customers.... Read more
14th Aug 2024 (6 mo. ago)
S Pearson
Purchased a property through Furnell Residential and they made the process easy. Arranged a speedy viewing, handled our offer professionally and made the right amount of regular contact to ensure all the moving parts matched up in good time. Highly recommend as an estate agent to deal with as a buyer.... Read more
Buyer
8th Aug 2024 (6 mo. ago)
K Mallison
An excellent family estate agent based in north Leeds and Wetherby area who gave us excellent service from start to finish in the sale of our house.
Keith Mallison... Read more
Seller
27th Jun 2024 (7 mo. ago)
B S
Couldnt ask for a better expereince than dealing with Furnell residential. Superb service all the way through the process and its been reassuring to having the friendly, professional and attentive team of people at Furnell's handling our property sale.... Read more
Seller
11th Apr 2024 (10 mo. ago)
L Birch
Very good company. All of the team are extremely hardworking, customer-focussed, patient and professional.... Read more
2nd Apr 2024 (10 mo. ago)
A Cooper
Team Furnell comes highly recommended by us. From our initial meeting with Ben through to the completion of the sale of our house we had excellent professional, knowledgable and friendly service and advice from them all, and their photographers.
Maddie, who managed our sale was excellent. She provided regular and accurate communication on viewings, provided timely feedback and gave regular progress updates prior to completion.
This made our sale as stress-free as a change of home can be.... Read more
Seller
20th Feb 2024 (11 mo. ago)
G Mitchell
Excellent customer service....marketing of my property was handled with care...photographer was respectful and captured my house in it's best light. The agents organised the viewings, were always
punctual and kept me informed of any feedback. Once sold, Victoria liaised with the buyers and the Solicitors, and soothed my stressful thoughts when the Contracts were taking time to exchange. I was most impressed with the personal service given by everyone at Furnell Residential....I can highly recommend them.... Read more
Seller
24th Jan 2024 (1 year ago)
P Mawer
Absolutely superb service from start to finish. Furnell helped to sell our old home and to purchase our new home. Maddie was an absolute star and kept us informed throughout the process. She went above and beyond to try and get our target moving date. I cannot recommend this team highly enough. Thank you... Read more
Seller
23rd Jan 2024 (1 year ago)
Professional, efficient, friendly, knowledgeable and with links to the best solicitors to use in the process. Lauren and Maddie showed prospective buyers round and were always available to give feedback on viewings. Highly recommended.... Read more
Seller
23rd Jan 2024 (1 year ago)
J Prew
We could not rate furnell highly enough for buying our home. Maddie was fantastic - she responded quickly, went out of her way to chase things and kept in regular contact throughout. Thank you for all your hard work!... Read more
Buyer
6th Jan 2024 (1 year ago)
From our initial visit from Ben Furnell until sale completion we received nothing but professional and friendly service from all the team at Furnell Residential. We dealt primarily with Maddie who was excellent and good information sharing systems in the office meant that Victoria or Lauren would pick things up seamlessly if Maddie was otherwise engaged.
We were extremely happy with the marketing and promotion of our property and resulting interest and viewings were extremely well managed and carried out by the team.
Communication is key and we were always consulted on convenient viewing times and provided prompt feedback. This continued through to completion with regular updates on progress on the process to contract exchange and completion of the sale.
From our experience we would definitely recommend Furnell for LS17 and surrounding areas - their local knowledge, competitive fees and professional service are top quality.... Read more
Seller
26th Dec 2023 (1 year ago)
R Barr
The Furnell team, led by Ben, did an excellent job for us (& our buyers). They have a deep and pragmatic understanding of the marketplace. They tell it as it is. The same members of the team work with you throughout. They organised all the marketing elements very well. They gave calm and insightful advice as we went through the selling process. Once a sale was agreed in principle, they carefully liaised with the buyers and both solicitors to ensure successful completion in a timely manner. Highly recommended.... Read more
Seller
27th Oct 2023 (1 year ago)
W Lane
The Furnell Residential Team are by far the best estate agents I have ever sold a property with.
Nothing too big or too small to deal with, they are very efficient and on the ball with every detail.
The whole team are fantastic and I can’t recommend their service highly enough.
5 stars and the rest from me and I will always use you in the future
Thank you
Amy... Read more
Seller
1st Sep 2023 (1 year ago)
J Sutton
Highly recommended - Furnell Residential have been flawless and professional from start to finish! Their fees are lower than most, with no extra charges, yet their service is most definitely 5*!... Read more
7th Jul 2023 (1 year ago)
C McGrann
Furnell Residential have been a brilliant estate agent to deal with when buying our property and dare I say it is has been rather stress free for moving home. Always responded to calls promptly and happy to chase any queries we had ASAP. Would definitely use again.... Read more
Buyer
11th Jun 2023 (1 year ago)
C Lakhera
We used Furnell Residential to sell our house and they played a huge part in ensuring the sale went through successfully. They were always responsive and communicated to both us and our buyers with care and consideration. I would highly recommend. Thank you again to the team and to Victoria in particular.... Read more
Seller
3rd Mar 2023 (1 year ago)
M Slater
Excellent friendly service. Always contactable. Quick to respond. Proactive. Weekly updates. Highly recommend.... Read more
8th Feb 2023 (2 years ago)
W Wilson
A wealth of experience... Read more
30th Aug 2022 (2 years ago)
G Mitchell
Always responds professionally and efficiently to all enquiries. Gives the personal touch to selling your property.... Read more
Seller
27th Aug 2022 (2 years ago)
N Gifford
Wouldn't hesitate to recommend Furnell Residential, my house sale became very protracted and went on for much long than anticipated with purchasers dropping out all over the place. Furnell never lost faith or gave up and we got there in the end! I'm never selling again but if I did I would use Furnell. A big shout out to Victoria, Lauren and Ben.... Read more
8th Aug 2022 (2 years ago)
All round good experience... Read more
Seller
18th Jun 2022 (2 years ago)
G Newton
Maddie was exceedingly helpful. 5 star experience.... Read more
10th Jun 2022 (2 years ago)
E Byrne
A huge thank you to the Furnell team for their constant help and support when selling our house. What is a very stressful process is made much easier with a team like them. They were always at the end of the phone when we needed them, and always on top of everything. We cannot thank them enough and would recommend to anyone selling their house!... Read more
Seller
5th Jun 2022 (2 years ago)
R Kitson
Sold our house recently - would highly recommend... Read more
Seller
31st May 2022 (2 years ago)
A Pigott
We have just completed the sale of our house with Furnell Residential.
From first contact, booking a valuation with Ben, the viewing process with Lauren and Maddie, and the sale process with Victoria the customer service has been outstanding.
At any time during the sale process, Victoria knew every detail of the chain, and expected timescales.
Victoria made the process easy, she was constantly chasing the buyer, buyers estate agent and solicitors….. if she hadn’t, we might not have completed this side of Christmas, with the delays further down the chain.
We believe this approach is above and beyond other agents in the area, from our limited interaction.
We would recommend anyone thinking of selling their home to do so with Furnell Residential.... Read more
Seller
26th Nov 2021 (3 years ago)
V Coates
The most professional, objective knowledgeable and helpful estate agency we have ever dealt with. Thank you for all your help from beginning to end!... Read more
19th Nov 2021 (3 years ago)
L Graham
This firm was recommended to me by a very good friend. I found them very professional, helpful, friendly and nothing was too much trouble. I felt I could ask them anything. I would highly recommend them.
Thank you... Read more
5th Nov 2021 (3 years ago)
T Crisp
I was fortunate to have Ben & Victoria looking after the sale of my property. Despite various setbacks involved in the buying and selling a house, my experience was kept virtually stress free. Their professionalism, and continued support throughout the whole process made a stressful situation bearable. Having someone at the end of the phone was like having my own personal assistant nothing was too much trouble, advising and supporting all the way making sure the total experience ran smoothly. Many thanks to Ben, Victoria, Lauren and the team.... Read more
Seller
5th Nov 2021 (3 years ago)
J Hull
Everyone at Furnell Residential really did deserve a medal for getting us through what turned out to be a long protracted house sale. From start to finish they were professional, committed and most importantly good humoured as my husband and I were probably not the easiest of clients ! Can’t recommend them enough.... Read more
Seller
28th Oct 2021 (3 years ago)
A Mayne
A very good experience selling with Furnell Residential. Ben was confident he could achieve a higher price selling our property than suggested by other local estate agents and delivered on that promise.
Furnell's were friendly, efficient & professional. The photo's and brochure created were very slick, as was the service provided by Victoria & Lauren in handling the sale.
Overall, Furnell's conducted the whole process with a reassuring, straight talking, pragmatic approach. Very professional.... Read more
Seller
25th Oct 2021 (3 years ago)
C Mills
Massive thank you to Lauren, Victoria and Ben for the smooth selling of my property. I would highly recommend to anyone who is looking to sell theirs. Informative, honest and constant communication. Excellent service, thank you :)... Read more
Seller
25th Oct 2021 (3 years ago)
S Winterburn
A big thank you to Ben and all the team at Furnell residential. They have, with their ability to sort problems, made, what can be a very stressful experience, stress free.
Ben and his team have set a standard to which other agents can only hope to aspire
The service I received was excellent and Ben’s professionalism and knowledge is first class. The team, Victoria, Lauren and Maddie were always available should I have any queries, no matter how small. Nothing was ever a problem and their communications were excellent. Whether I rang first thing in a morning or last thing on a Sunday someone was always there.
I have no problem in recommending them. They are by far the best Estate Agent I have ever used and personally could not imagine using anyone else... Read more
14th Oct 2021 (3 years ago)
L McGill

When selling your home choosing the right estate agent is vital to securing a quick sale on your property and moving to your dream home. Furnell residential is not only professional ,proactive and responsive but secures offers quickly .
Furnell is a family owned business and headed up by Ben Furnell with wife Victoria . What’s wonderful about this team is unlike other high street estate agents they generally work seven days a week, 24 hours a day, they always pick up the phone to me no matter what time of day, even responding to emails into the earlier evening
You could not ask for a more committed estate agent to take you through the journey of selling your home, they completely take the stress out of this process.
I had the unfortunate experience of my buyer not proceeding at the point of exchange ,very quickly Ben Furnell secured a sale within 24 hours. Then it happened again with another buyer based in the Middle East who thought it was okay to pull out of the exchange twice!!
What did Ben and his team do again ? commence viewings and within 48 hours received two offers!
What can I say , if you’re looking for properties within Bardsey Scarcroft Wetherby please do give Ben and his team a call, A truly knowledgeable, outstanding team .
Thank you... Read more
Seller
13th Oct 2021 (3 years ago)
R Hands
Big thanks to Lauren, Ben and Victoria at Furnell Residential. Dealt with all our enquires efficiently and very pleasant people to deal with. Will definitely recommend.... Read more
21st Sep 2021 (3 years ago)
B Marsh
We recently sold our property with Furnell and they were amazing from start to finish. Being first time sellers, the process was quite daunting but they were so supportive throughout.
Ben was so welcoming when we first met him and really gave us the time to discuss the property and what we were hoping to achieve from the sale. The person we'd like to give the biggest thanks to is Victoria. She constantly went above and beyond and did so much for us throughout the whole process. Always very quick responses via email and telephone and I genuinely cannot fault them at all.
Thank you so much for making everything so smooth and making the whole process enjoyable!... Read more
Seller
27th Aug 2021 (3 years ago)
Amazing estate agents... Read more
Seller
27th Aug 2021 (3 years ago)
L Paver
Ben and the whole team at Furnell Residential were amazing! They came recommend to me by a friend, Ben came out to see me and sold my house in 3 days! The real gem though was Victoria and the back office support, their ability to keep you calm when your going through an extremely stressful process. Thanks for selling my house but also thanks for your support and all the laughs we had along the way. Top marks, for a top estate agent!... Read more
Seller
6th Aug 2021 (3 years ago)
S S
Furnell Residential were absolutely faultless when managing the sale of my house and Victoria and Ben went above and beyond to ensure everything went smoothly.
I initially thought FR only dealt with bigger, more expensive properties but despite my house being none of these things, I was treated with the utmost care and respect by everyone at FR and could not have wished for a better selling process.
Thanks Ben and Victoria!... Read more
Seller
25th Jun 2021 (3 years ago)
M shahid
This is the easiest review that I have ever had to write. I can honestly say that I have just
experienced the best estate agents ever!
Both my daughter's have ust purchased houses on sale through furnell residential. They were fabulous throughout both sales. Victoria was so proactive you wouldn't believe! Most agents don't do as much as she did and I know being a landlord myself. Although we were the buyer she still kept us informed along the way and she communicated with all solicitors at all times. Victoria was friendly and courteous throughout. I cannot praise or recommend Furnell Residential enough to you.
T... Read more
Buyer
23rd Jun 2021 (3 years ago)
S Nickson

We cannot recommend Furnell Residential highly enough to anyone. Our first introduction to the company was through a viewing when were looking at potential properties to purchase and we were immediately impressed with the professionalism and service that we received as a potential purchaser. This resulted in us advertising our property with Furnell Residential and although we booked valuation appointments with 4 other local estate agents, Furnell Residential stood out from the crowd. They delivered a first class service from our very first meeting through to the completion of our sale. Despite their commission fees being the lowest of all the Estate Agents that provided valuations for us, we feel that both Ben and Victoria worked tirelessly for us to provide a personal service and ensure that we achieved the highest sale price possible. We are confident that we would not have achieved the same sale price with any other agent. A genuinely first class service from first contact to completion!... Read more
Seller
23rd Feb 2021 (3 years ago)
E Dallas
Absolutely fantastic!! Far the best agency we have ever used. So helpful, friendly, professional and do what they say they will do. Would highly recommend!... Read more
21st Jan 2021 (4 years ago)
V Zeller
Thank you Victoria, Ben & the team at Furnell Residential for helping us sell our house!
We were so impressed with your professionalism & knowledge, & had full confidence in your advice from the beginning to the end of the process.
The hard-work you put into arranging & carrying out viewings was fantastic. Your determination to ensure that all potential buyers could see our property made us realise that our sale was a priority for you.
We would fully recommend you to anyone who is looking to sell their property & we will definitely be in touch again when we have another property to sell!
Thanks again & all the best for 2021... Read more
Seller
4th Jan 2021 (4 years ago)
M Lombard
In the midst of a dreadful year for everyone we had the good fortune to have Furnell residential recommended by a friend. Ben's professionalism stood out immediately, he knew the business and the market inside out & we were impressed by the quality of the photography which is so important. I do wonder if Ben & Victoria ever sleep as they were available at any time 7 days a week! Victoria was the calming voice of reason through my many neurotic traumas & I actually miss chatting to her now our house is sold!
Our lovely buyer's house wasn't on the market when they viewed & Ben had it up for sale & sold by the following week allowing us to proceed on our dream home.
I can't recommend Ben & Victoria highly enough to anyone who wants a safe pair of hands dealing proficiently with any eventuality a house move can throw at them!... Read more
Seller
22nd Dec 2020 (4 years ago)
S Wilson
We chose to sell our house through Furnell Residential after a number of recommendations from friends who had already bought/sold with them. Selling a house in the midst of a global pandemic was never going to be easy, however Ben and Victoria could not have done more to support and guide us through these unprecedented times. From coming to value the house, right at the start, Ben was a confident, reassuring presence and easy to deal with. Once the house was listed, we had great communication with regards to viewings and feedback, we never felt we had to chase them up. They were always on the ball and ready to take our 8pm phone calls when we were worrying about something (usually needlessly!) I have no doubt in my mind that choosing Furnell Residential was the best decision we made when selling the house, they have been the height of professionalism, lovely to deal with at every stage and have gone above and beyond what anyone could have expected of them.... Read more
Seller
10th Dec 2020 (4 years ago)
L Davison
Furnell Residential were extremely helpful, professional, friendly and gave excellent service. Nothing was too much trouble and they actively keep in touch with all parties and give progress reports. Also they were quick to adapt when things change and provided great advice. I would highly recommend and would definitely use them again.... Read more
3rd Dec 2020 (4 years ago)
V Coates
Independent estate agents with first class knowledge of property and the local area. Superb personal service right from the start. Nothing is too much trouble and they offer invaluable advice and support. Wouldn't hesitate to recommend ????... Read more
27th Sep 2020 (4 years ago)
D Critchley
I bought through Furnell Residential recently and having moved about a bit I have dealt with a lot of estate agents. Ben and Victoria were a joy to deal with. They know the area extremely well, clearly have plenty of experience and were very professional. I can't recommend them highly enough. They made a potentially difficult process completely stress free for us and knew exactly what to do when challenges arose. I couldn't think of a reason not to use them if you are selling your home.... Read more
Buyer
2nd Aug 2020 (4 years ago)
A Payne
Furnell Residential dealt with the sale of a property that I had recently developed. They are very knowledgeable of the local market, quick to respond to any queries, proactive in fitting potential buyers to the property, personable, professional and very good value for money. An added benefit was that they considered solutions to potential buyers' questions without always referring to me - evidence of creative thinking to help both parties.
All of this was in a time of extreme uncertainty in the market around Brexit and latterly Covid-19.
I will certainly look to use them again on my next project.
Andy Payne... Read more
Seller
15th Jul 2020 (4 years ago)
N Craven

We have just sold our house using Furnell Residential. We are so pleased we chose to sell through this company. Ben Furnell, the director of this family business is a genuine, straightforward man, reliable and knowledgeable in his trade. He priced our property accurately and well above our expectation and we had a sale agreed within a week. We took up the advice to have the professional photos taken and we're very pleased we did as they were fabulous.
The lockdown of the UK due to Covid 19 however presented its problems. Further down the chain there were delays upon delays and we think had it not been for Ben managing the sale, keeping everyone in the loop and daily contact to update, the sale would have fallen through.
He and Victoria (aka Mrs Furnell) are hardworking and their expertise is evident. If I was to recommend any agent I would certainly recommend Furnell Residential. They give a service that is personal and unlike experience with other agents in the past, we felt as though our sale mattered to them as much as it did to us.
Thanks Ben and Victoria.... Read more
Seller
14th Jul 2020 (4 years ago)
E McIntosh
Furnell Residential have been the agents for our house purchase during a recent relocation to the Leeds area and they have been absolutely fabulous. Ben and Victoria are a wonderful team, always responsive, efficient, constructive and willing to help in any way they can. They have really impressed us throughout, from viewings to offer to purchase and local advice since we moved. I recommend Furnell Residential wholeheartedly and if we end up selling and moving in the future would certainly go to them straight away to ask them to act for us.... Read more
Buyer
13th Jul 2020 (4 years ago)
E Sherburn
I’ve purchased a house through Furnell residential and I can’t tell you how amazing Ben and the team have been in supporting the sale and progressing a complicated four way solicitor situation. He’s gone above and beyond to help this purchase go through with a proactive approach. I honestly don’t think the sale would have happened at all if Ben hadn’t been pushing (some very laid back) solicitors... if you are buying or selling through Furnell you can be assured the service is 100%. 5 stars!... Read more
Buyer
24th Nov 2019 (5 years ago)
N Edmondson
Cannot thank Ben and Victoria enough they dealt with my house sale back in February and are currently handling my purchase on a property. Fantastic local friendly service.... Read more
Seller
4th Oct 2019 (5 years ago)
R Bolton
Furnell Residential were handling both our sale and purchase and Ben worked tirelessly to ensure things went as smoothly as possible. His communication throughout the process was excellent and he kept us fully informed with events up and down the chain. He also recommended a surveyor and conveyancer, both of which we were very happy with.... Read more
Seller
1st Oct 2019 (5 years ago)
M Riley
We contacted Ben Furnell of Furnell Residential following a 6 month period with very little activity on the sale of our house in Alwoodley. Ben suggested a more realistic price in keeping with market conditions and stated that he would sell it within a month. Following a series of successful viewings, each accompanied by Ben Furnell himself, an agreeable offer was made and accepted - sale complete. Throughout this brief process, Ben kept us informed and up to date with everything, right through to completion and beyond. For a realistic opportunity to sell a house, I would recommend Furnell Residential. Their local knowledge of the North Leeds, Wetherby, Barsdey, Scarcroft and surrounding areas is second to none. Their communication, professional and friendly approach inspired confidence and the bottom line was, they sold our house, quickly.... Read more
Seller
26th Sep 2019 (5 years ago)