I Baillie
Absolutely bizmal .never again.... Read more
18th Oct 2024 (14 weeks ago)
S B
Glovers didn’t provide a good service. I purchased a property through them and I asked for assurance the vendor was keen to go through the sale, they confirmed he did, but two weeks after Christmas when fees had been paid to solicitors, I was informed the vendor had accepted another offer without any warning or a chance to increase my offer. The way they handle the call was abrupt! I wouldn’t advise buying a property through them. This was a bad experience and the way the staff dealt with it from the start was truly bad. Personally I feel I should have been compensated for my loss.... Read more
Buyer
2nd Feb 2024 (11 mo. ago)
E Direct
Three years ago this agent scammed me and did not return my deposit after the landlord changed his mind. Becareful with them... Read more
Tenant
5th Jan 2024 (1 year ago)
M Woodward
Kiii... Read more
17th Aug 2023 (1 year ago)
O Tosin
I am one of their new tenant. And it's been good so far. However, they need to improve on some areas, particularly the customers care.... Read more
Tenant
9th Jul 2023 (1 year ago)
G Betteridge
Emily was very helpfull and supportive..Rent proceedures thorough,plus fitted my"urgent situation" brilliantly. I'm so gratefull- Thankyou... Read more
Tenant
1st May 2023 (1 year ago)
S Lee
We recently sold our house with the help of Glovers in Kings Heath and we highly recommend them. They were friendly, helpful, encouraging, professional and ethical throughout. Their price was also highly competitive and we were really impressed with the way they presented the house online, with excellent photos. They were also really helpful in dealing with potential buyers, hosting viewings and especially holding the chain together when there was a delay. We wouldn't hesitate in recommending them to others.... Read more
Seller
4th Jan 2023 (2 years ago)
R Bhayat
Sold our house on Highbury rd in Kings Heath in July 2020, with Glovers. Absolutely fantastic service. We may be moving in the next few years, will definitely be contacting Glovers again.... Read more
Seller
21st Aug 2022 (2 years ago)
F Evans
A really proactive, efficient and positive family run business. The service at Glovers, including Michael, Laura and Emily (along with our excellent landlord) have been a pleasure to work with throughout our rented tenancy, incredibly efficient, professional, fast to respond, easily excusable and they always remember details to ask you about as an added touch. All feedback was heard, actioned and fixed. Highly recommend for all.... Read more
Tenant
13th May 2022 (2 years ago)
saadtouman93
The team has been very professional. We rented with them for a year and only moved out because we bought a place.
When we needed maintenance around the house, the Glovers team were proactive, supportive and quick to respond.... Read more
Tenant
12th May 2022 (2 years ago)
J smith
Fantastic family run business. I have used Glovers for over 7 years for lettings and the sale of a property. Michael Glover and team are very professional, knowledgable and passionate. I cannot fault them and would highly recommend. Thanks again Glovers.... Read more
Seller
27th Mar 2022 (2 years ago)
E Horgan
I selected Glovers estate agents since they were prompt and efficient in valuing my property and providing a clear and fair quotation for sale. They are a family run local firm and it was clear they understood the market for large Victorian properties in the area. They swept into action, to have details, photos and EPC sorted and the house on the market in less than a week and the property sold at the full asking price.
They were pro active throughout the process and assisted communications through the chain to gain completion. As a family run firm, all staff are aware and pleased to assist as necessary, nothing is too much trouble. Overall, they are perhaps not as glossy as some of the other agents, but they make up for this in their commitment and professionalism.... Read more
Seller
3rd Feb 2022 (2 years ago)
Glovers are an experienced family team and they are committed to achieving effective marketing and communication. Their quote and valuation were competitive and they took care of all of the issues extremely promptly to deliver the sale. The whole team are excellent in communication and they assisted in chasing the various parties and solicitors to get the chain to work. I will use them again, they may not be the most glossy firm, but they are honest, prompt and pro-active and I recommend them.... Read more
Seller
24th Nov 2021 (3 years ago)
Quackinator12Guage
I was looking to rent a property at the end of last year and dealt with several estate agents in Kings Heath. Glovers were by far the worst. My partner and I jumped through all their administrative hoops filling in tenancy applications and then didn't hear back from them at all. Every time I contacted the office I was told the agent handling our property was busy but would contact us soon. They never did, not even to let us know our application had been unsuccessful, we only realised we were no longer being considered once their website listed the property as let agreed. Truly the most unprofessional service I have ever received, especially compared to the excellent service Heritage and several other local agencies gave, even in unsuccessful applications on rentals.
I'm sure Glovers will reply to this message saying that without me giving my details my review is 'not valid' but I do not wish to discuss it with them any further. I just suggest any prospective renters use a company that doesn't treat then with such contempt.
EDIT: As you can see below glovers has treated my complaints with utter dismissal again. Apparently expecting better service makes me a 'keyboard warrior'; this is genuine feedback and they are using every reason they can to ignore it rather than learn. A real shame.... Read more
Tenant
19th Oct 2021 (3 years ago)
C Stone
Great guys, despite my house seemingly cursed they sold it and did it with a smile, first class ????????... Read more
Seller
4th Oct 2021 (3 years ago)
P Narad
Just sold my house through Glovers. I have previously brought a house through them.Both times they have been very pleasant to deal with.
They all have a very charming way of working with the customer even if things get difficult with negotiations. Very pleased!!! Will return and use again needed.... Read more
Seller
23rd Sep 2021 (3 years ago)
A Hartwell
A fantastic and experienced team who were an absolute pleasure to deal with throughout the whole process. Highly recommend.... Read more
20th Sep 2021 (3 years ago)
S Patel
This agency is a joke. I left a message during office hours at 10am last Friday. 3 days later no return call. Why is everyone still using the COVID excuse when football stadiums, night clubs, pubs, are all open with NO masks?... Read more
25th Aug 2021 (3 years ago)
D Brotherton
Glover’s went above and beyond in their service to sell our home during difficult pandemic conditions.
They were polite, professional and prompt in dealing with the many questions we had about the sales process and kept us well informed of how our sale was progressing. It was reassuring to know that whom ever we spoke to on the team, knew who we were and about our property.
I would recommend Glover’s to anyone looking to sell in the B14 and surrounding areas as a local, knowledgable estate agent.
Many thanks... Read more
Seller
25th Aug 2021 (3 years ago)
R Barton
Great service and competitive fees. Michael and the team really went above and beyond, clearly explaining the process and helping with the chasing of other estate agents and solicitors in the chain, who were far less responsive.... Read more
24th Aug 2021 (3 years ago)
H Song
Great agency. Everything is so smooth through from the start to the end of the sale. Staff are really helpful with any questions and enquiries, promptly. Highly recommended. What's more, friendly staff.... Read more
Seller
24th Aug 2021 (3 years ago)
B Furniture
Difficult to navigate... Read more
23rd Aug 2021 (3 years ago)
J edge
Very efficient excellent communication... Read more
18th May 2021 (3 years ago)
A Hoskins
Highly recommend! They will go above and beyond, They made the process so smooth and transparent. Emily is a super star, I cant thank her enough for all her help! :)... Read more
10th Feb 2021 (3 years ago)
WhizzX2
Dear Emily,
We have been contacting you all day waiting for you to respond and you choose to email us back when its closing time and we cant contact you over the phone. We had no issues over the construction and just wanted to enquire about it. You told us our offer was accepted and we were just waiting till tomorrow for the rest of the funds to be transferred and then went back on our offer and booked our mortgage application. This is poor communication and bad representation of your company. When you are agree on a sale with someone please stick with it as business rule if you have any.Thank you... Read more
Buyer
21st Oct 2020 (4 years ago)
A Yafai
Very polite and very helpfull... Read more
25th Sep 2020 (4 years ago)
A Dadabhoy
Very helpful, friendly staff... Read more
10th Aug 2020 (4 years ago)
S Freeman
We can't recommend Glovers enough - they made the process of buying our first home such a pleasant experience. Special thanks to Emily and Jacob who couldn't have been more helpful, professional and were an absolute pleasure to deal with. Wouldn't hesitate to use Glovers again in the future!... Read more
Buyer
18th Jun 2020 (4 years ago)
S Hubbard
The service we received was excellent. Moving house is stressful but Glovers made it easy. They gave us very carefully considered advice and were readily available when we had any questions. They also managed viewings and any follow up from them exceptionally well.... Read more
4th Jun 2020 (4 years ago)
J (Jas)
We have recently signed a 2 year tenancy. Glovers have been amazing from start to finish (particularly Emily!). I understand it is difficult during these unprecedented times but I couldn’t have asked for a more smoother process!
Thank you Glovers we are very happy with the service you provide. We look forward to many years to come with you all.... Read more
Tenant
19th May 2020 (4 years ago)
Absolutely fantastic estate agent. All the staff are friendly and approachable. Valued and sold our house at a good price, always kept informed throughout the process. In my opinion, the best estate agent in Kings Heath, have dealt with several of the agents. If you are selling your house,seriously consider this agent.... Read more
Seller
13th Mar 2020 (4 years ago)
D S
Can't even find our own flat for sale on their web site and they're the agents for it! Update, flat under offer after a year on the books... Read more
Seller
10th Mar 2020 (4 years ago)
The whole team at glovers were a pleasure to work with. Thank you all... Read more
Seller
9th Mar 2020 (4 years ago)
joseph
Great experience so far good advice from Jacob. Very professional highly recommended. If you are looking for someone who has your best interests then use glovers.... Read more
3rd Mar 2020 (4 years ago)
J Preston
Have used Glovers twice now and have found them exceptional . Really personal service ,professional , friendly and helpful staff.
Would not hesitate to recommend.... Read more
20th Feb 2020 (4 years ago)
S Lowe
Friendly staff great atmosphere and the food is out of this world full flavour and cooked perfectly... Read more
3rd Feb 2020 (4 years ago)
Z XD
Have the best houses... Read more
8th Aug 2019 (5 years ago)
M Canning
We highly recommend Glovers Estate Agents Kings Heath Birmingham.
They kept us fully updated with things we needed to do and progress so far.
Explaining things very clearly, costs and fees clearly itemised.
They made every effort to answer any queries or concerns we had and promptly dealt with any issues we had.
10 out of 10.
Thank you Laura of Glovers Estate Agents.... Read more
2nd Apr 2019 (5 years ago)
M Parnell
I highly recommend Glovers. When my mother died we had various Estate Agents to provide us with an estimate of the value of the house. All of the other Estate Agents just viewed the house as just a standard 3 bedroom semi. Jacob the valuer not only examined the house but also the land associated with it and the potential that the house had, for extending, building garages etc. He was the only valuer who did that and valued the house accordingly.
We initially sold the house very quickly, but that sale fell through (nothing to do with Glovers). However, they kept a file of previous interested parties and the house was sold again very quickly.
As the house was unoccupied and we live along way from B’ham, they would go and keep an eye on the place. Glovers provided us with various trades people who they dealt with as the house needed surveying and some repairs carried out. All the trades people were good, reliable and reasonable priced. Glovers also acted as key holders and went and let trades people in.
The sales and after sales team are very pleasant and efficient, keeping us informed and of any issues or developments. (My parents bought the house in 1964 before land registry, so we had to contend with that process. Which Glovers were only to happy to assist with).
A great Estate Agents and I’m glad we went with them.... Read more
Seller
28th Feb 2019 (5 years ago)
M Murchie
Just another estate agent of many on the high street.... Read more
18th Dec 2018 (6 years ago)
J Young
Have bought and sold with Glovers twice in the past and about to do so again. They have always been exceptionally efficient at getting sales through and achieved good results for us with properties we were purchasing.... Read more
Seller
8th Dec 2018 (6 years ago)
A Hussain
Bought a property from Glovers
Excellent Service
Highly Recommended... Read more
Buyer
18th Oct 2018 (6 years ago)
A Tonks
An excellent company to deal with, all of the staff are very friendly and knowledgeable. I would highly recommend them. Thank you so much for all your help and support. Best Wishes Mandy... Read more
9th Mar 2018 (6 years ago)
S Ayrton
We have dealt with Glover’s on the property management side for over 6 years and they have exceeded our expectations. We recently sold property through them and they have also been excellent. I would recommend them without hesitation.... Read more
Seller
21st Feb 2018 (6 years ago)
L Wigan
We bought our first home with Glovers and were so impressed by their professionalism and approachability that when we had to move from the area for work, we approached Glovers straight away to ask if they would take on the role as letting agents. Michael’s advice and patience with a pair of novice landlords has been invaluable over the last couple of years and I think at different times, we have dealt with the entire Glover clan who are always helpful and provide a great service. We recently sold the flat through Glovers and felt involved and informed, despite no longer being local to the area. I would highly recommend Glovers to friends and family.... Read more
Seller
3rd Dec 2017 (7 years ago)
H Guy
I've had an outstanding experience buying a house through Glovers. The team provided professional and helpful service throughout. I would highly recommend them.... Read more
Buyer
12th Oct 2017 (7 years ago)
I Holliday
I have used Glovers Estate Agents in Kings Heath for three property sales in Kings Heath and Moseley during the last 14 years and I have been extremely happy with their attention to detail, professionalism, and personal customer care. The staff are very friendly and helpful and they have very detailed and extensive experience of the housing market in South Birmingham, particularly in Kings Heath and Moseley. A great choice for buyers and sellers in our area.... Read more
Seller
12th Sep 2017 (7 years ago)
A Woodcock
This was my first experience of Glovers as we bought a property through them and also rented out an existing one. It was a pleasure to deal with them in both areas as they were responsive, helpful and very knowledgeable. I would thoroughly recommend them.
AW... Read more
10th Sep 2017 (7 years ago)
J halsall
I had bought a house through Glovers and now sold the same house through Glovers.Today when many people are choosing the online agent, I think this firm is a better choice than that, as you get help, and input when there 's a situation of doubt in your mind. They also have useful removal firms and gas engineers etc, to call upon if needed. Everyone there is upbeat and helpful, lovely people. I had support and help all along from all the team though one particular agent will probably be mostly handling your case. Jacob initially help in selecting a buyer that would be the right buyer for me, not wanting to get involved a a complicated chain. There was a lot of interest in the house but all at Glovers helped to dovetail the appointments, and so the viewings were all done within about a week before being able to get a good offer and accept it. My patience wore a bit thin very near the end as the buyer was very slow to move their process along, but with help from Michael talking it through with the lawyers and the other estate agents involved, the process was finalised to everyone's ' satisfaction. I think they are great value for money, I recommend them, and I would use them again.... Read more
Seller
7th Sep 2017 (7 years ago)
wileywilson
We've used Glovers for several years for several reasons, 1) Rent out our flat 2) renew the tenancy agreement 3) Sell the flat.
In each situation, Glovers have been polite, professional, friendly, efficient & competent. I wish we'd been able to use them when we tried to sell our house in Leeds.
I heartily recommend them.... Read more
Seller
25th Jul 2017 (7 years ago)
M Brookes
We have used Glovers twice to sell properties and have found them to be professional, knowledgeable, reliable, honest and easy to communicate with.
We are mature customers and find it preferable to deal with people face to face, which is why we chose them as our local estate agents. We would, without hesitation, recommend them to sell a property.
Michael & Mary Brookes... Read more
Seller
20th Oct 2016 (8 years ago)
D Tattoo
Fantastic five-star service. We were helping our son who was buying his first home and we were very impressed with the overall service provided by this agency. Staff are friendly, kind and very helpful, but most importantly efficient. Viewings were well organised and staff kept us informed about how the purchase was progressing. Over the years we have personally bought and sold six properties and believe this is the best estate agency we have ever dealt with. Thank you... Read more
Buyer
5th Oct 2016 (8 years ago)
Devi
I instructed Glovers to sell my property in March 2016. I had many agents in but was very impressed with Jacob as soon as I met him.I was impressed with his approach and honesty. I decided to go with Glovers after making a visit to their office. The staff were very friendly and always were available when you needed to speak to them.
I sold my property a few weeks later and was so impressed with the service even after a sale was agreed. The staff were dedicated and gave a first class service. I highly recommend them if you are looking for a dedicated, friendly, committed estate agent who will deliver.... Read more
Seller
4th Oct 2016 (8 years ago)
L Devlin
Great experience lots of communication... Read more
22nd Sep 2016 (8 years ago)
A Arif
Having had 2 estate agents to sell our property, we found Glovers to be incredibly helpful, organised, friendly, and professional. Would not hesitate to recommend. We always had prompt feedback after each viewing and felt we were 'in the loop' from the moment the board was placed outside the property right through to completion. Thank you so much for a positive experience for what can be a stressful time for both purchasers and vendors.... Read more
Seller
2nd Mar 2016 (8 years ago)
E Bradbury
I recently used the services of Glover,s Estate Agency and found the staff all very professional and friendly.They sold the house in very short time and dealt with everything, making the whole process less stressful for me.
I would not hesitate to use Glover's again in the future if the need should arise.... Read more
Seller
28th Feb 2016 (8 years ago)
C Pepler
All the team at Glovers are amazing. We purchased our house from an horrendous moron of a landlord who was difficult to deal with and made the transaction as difficult as possible. Glovers offered us helpful advice and were extremely supportive whilst maintaining a professional approach. Compared to pretty much every other estate agent we spoke to, they are actually decent people!... Read more
Buyer
26th Feb 2016 (8 years ago)
J Gardner
Absolutely awful, these people are so rude and arrogant. Not friendly or nice to work with at all. Also they cannot spell or punctuate which makes their paperwork look bad.... Read more
9th Jul 2012 (12 years ago)