K Vojteková
G&O Nottingham team Thank you.
We rented flat more than 5 years ago through the agency. We had yearly reviews of the contract, checks of the flats, support if any repair need to done, ...
I can call it all inclusive without further money cost!
Definitely agency to rent through!!... Read more
Tenant
11th Oct 2024 (17 weeks ago)
R kumar
Dear Bali,
I wanted to express my heartfelt gratitude for your invaluable support and guidance throughout my home-buying journey. I'm thrilled to share that I've finally collected the keys to my new home!
Thank you again for your assistance.
Best regards,
Ram... Read more
Buyer
27th Sep 2024 (19 weeks ago)
E Magdic
Everyone was very polite and professional, and the level of service was amazing!... Read more
4th Sep 2024 (22 weeks ago)
H Flint
Granger and Oaks looked after my rental property for 4 years and were fantastic. They made being a landlord super easy, particularly when jobs needed to be done on the house. Very friendly and efficient staff. I would highly recommend them to be your letting agent.... Read more
Landlord
20th Jul 2024 (6 mo. ago)
T Lemar
I have used Granger & Oaks for many many years as a landlord. They are very communicative, Helpful and efficient as a management agent. I would definitely like to do a shout out For Bali and Johnathan and the whole team who have always been there for any problems or help I have needed. I would highly recommend them if you are a landlord looking for a value for money service... Read more
Landlord
15th Jul 2024 (6 mo. ago)
Billski
Very bad service possibly scamming and collecting data, Tried to let a property from this company and they made me do a credit check and upload a FULL CREDIT REPORT before I can get a viewing. Apparently the property is no longer available after they got my details. They offered no alternative and was happy for me to go away after collecting all my data and credit report. So where is my data being sold!! In my opinion that’s illegal data protection breach, will take it further.... Read more
Tenant
27th Feb 2024 (11 mo. ago)
M Leonardi
We recently purchased a property through granger and oaks as first time buyers . All I can say is they were nothing less than amazing. They helped speed everything up and reassured me and my partner whenever we were on edge. From the point of offer to getting keys it only took 6 and a half weeks and this is thanks to granger and oaks helping. I highly recommend them and their service is nothing less than perfect. Jonathan and Bali we can’t thank you both enough and express our gratitude for helping us give our children their forever home and a place to run crazy!... Read more
Buyer
25th Jan 2024 (1 year ago)
M bfown
Great Letting & Estate Agent - very professional. 10/10.... Read more
30th Oct 2023 (1 year ago)
A toward
Very efficient in processing a garage door repair... Read more
15th Sep 2023 (1 year ago)
C Varnz
I've bought and sold property with G+O and they are excellent. Very friendly, very easy to work with, transparent pricing, great communication, and great advice! Would fully recommend.... Read more
Seller
15th Sep 2023 (1 year ago)
L YouTube
I recently moved out of a property let by Granger and Oaks, that I lived in for over 10 years. Sadly had to leave to move closer to family.
Whilst living there my daughter and myself was treated fantastically. Words would never be able to do justice. Along side their job of caring for the property we felt very much cared for as individuals. I fully recommend anyone - both tenant or property owner wishing to rent out their property to Granger and Oaks.
Thank you all for looking after us for the last ten years. You guys are beyond incredible!... Read more
Tenant
6th Sep 2023 (1 year ago)
T Yates

If you need help letting or selling your property, I can fully recommend Granger & Oaks without hesitation. We’ve used them continuously since 2007 when we first started letting out a flat, and during that time we also used them to help sell our main property, and then most recently in July 2023 when the time came to finally sell the flat.
They found various tenants for us over the years, and we never had a missed payment once. I felt I was able to trust their judgment on all issues, which made letting out the flat so much easier.
I have nothing but positives to say about them. Extremely professional, very experienced (it’s clear they have a great understanding of the market), fantastic and prompt communication – just an absolute pleasure to deal with. Over the years the staff have been brilliant, especially Bali during our recent flat sale. The flat sale was tricky due to matters out of our hands, but Bali dealt with it in a calm and reassuring manner, making the whole process run as smooth as possible. She was a credit to company.
A massive thanks to Jonathan and his team for all their help over the years, and we wouldn’t hesitate to use them again should the time arise.... Read more
Seller
4th Aug 2023 (1 year ago)
G Coombs
If we would give 10 stars we would. These guys are incredible.
We discovered them by chance in 2016 when we decided to let, rather than sell, the flat our offspring had lived in while at university. From the very start, their knowledge, professionalism and willingness to advise and assist were visibly above and beyond any of the other agents we considered.
While acting as our letting agents from 2016 we have nothing but positives to report, from how they managed the property generally, to advising us of issues raised by the tenant and ensuring any repairs were carried out quicky to our satisfaction. They really do treat their managed properties "like their own", and we knew we could trust their judgement on all issues.
When the time came to sell in 2023, our choice of agent was clear and the whole selling experience ran equally professionally.... Read more
Seller
1st Jul 2023 (1 year ago)
A J
Although I didn't get to use the full services of Granger & Oaks, I was very impressed with the initial communications and helpful/ efficient handling of my enquiry. (Should my circumstances change and I needed a letting agent, this company would be my first port of call).... Read more
11th Jun 2023 (1 year ago)
J Archer
I have nothing but praise for staff at granger & oaks. I have been supported throughout my tenancy any small issues I've had have been sorted with care. I have been helped and guided. In fact the staff ( Bali ) in particular are more like friends. I'd like to thank everyone.... Read more
Tenant
4th Apr 2023 (1 year ago)
T B
I have been renting my properties through Grainger and Oaks for ten years. During this time they have provided me with a professional, polite and excellent level of service. They have friendly staff with great knowledge and are very helpful in advising in all areas of managing tenants and properties. Providing a full and complete service from finding tenants until they move into the property. I would very highly recommend this company to any landlord who rents their property.... Read more
Landlord
30th Mar 2023 (1 year ago)
J Adeva
Dont trust this letting agency. They will just after your holding deposit and they will try to find a minor error. I have stable permanent job and passed the salary requirements. Take extra caution when dealing with them. I dont want you to experience what I have experience. I felt robbed and got scam. Honestly no difference from phone scam.... Read more
Tenant
4th Nov 2022 (2 years ago)
R Patel
Dedicated and caring staff! I’ve been with G&O since 2007 (as a landlord) and find their service to be faultless.... Read more
Landlord
3rd Sep 2022 (2 years ago)
M Whittington
If you wish to have an agency who will care for your property as you would do yourself, then this is the one to choose. They have managed my rental property for almost 10 years, and have always provided an efficient and proactive service. Any issues have been dealt with in a calm and timely manner and their advice, based on their considerable experience or from their own legal experts, has been very helpful over the years. I have always been impressed by their knowledge of the properties that they manage, and their rapport with both tenants and landlords. I recommend them without reservation!... Read more
4th Aug 2022 (2 years ago)
C Redhead
Very impressived with the service. Friendly, helpful and informative. Went above and beyond to help as I was not local. Thank you.... Read more
4th Aug 2022 (2 years ago)
N Satyakrishna
Really poor communication and service. Booked me in for a veiwing and cancelled at the last minute by letting me know that the property was rented. Phones weren't reachable, no response to texts.
It's a horror show.... Read more
16th Jun 2022 (2 years ago)
P Luckett
Excellent service from start to finish from Jonathan with the sale of our house. Would not hesitate to use again, thank you.... Read more
Seller
8th May 2022 (2 years ago)
C R
well, interesting. Returning a call and the phone is put down on me! First.
Called back, no introduction from the person answering! ( This is a deal breaker for me and very unprofessional if I may) , put through someone else and pretty similar, no name given and because I got a cat. Thats it. End of call cant help you. Peace of advice, learn how to answer calls and how to be polite. Good luck... Read more
4th Feb 2022 (3 years ago)
L rebellion
Totally rubbish estate agents. Rented out a property from them and last night the electric went so did the gas. I found out there's wer prepaid meters in the property outside. I wasn't able to get any electricity or gas until this morning after calling British gas who sorted me out with a key and card. The estate agent didn't tell me anything about this. Absolute rubbish, and you can never get through to the Muppets... Read more
Tenant
29th Sep 2021 (3 years ago)
N Films
Worse estate agents I've ever had the displeasure of dealing with. Call them at exactly 9am and you get a message saying no one is available to take your call. Absolute pants start to finish. I would most definitely not recommend these amateurs if your thinking renting or buying... Read more
29th Sep 2021 (3 years ago)
T Ingram
Absolute con-artists!
I rented a property in good faith and it turned into an absolute nightmare start to finish. Water was leaking through the roof from day one and I had no hot water for over 21 days. Now the cheeky swines are trying to take £98 from my deposit for a few flecks of dust! Avoid these people like the plague. If you have already fallen victim ensure you get evidence of everything!
Time to contact the Property Ombudsman Ltd... Read more
Tenant
15th Sep 2021 (3 years ago)
M Wark
Granger and Oaks' really personal approach meant they were able to give us some really great advice prior to listing. As such, we ended up with more than one offer and have since sold our property with an incredibly smooth process. The package including conveyancing made it so easy. Having been disappointed when Holden Copley failed to sell the property, it was great to find Granger and Oaks.... Read more
Seller
1st Sep 2021 (3 years ago)
A Barrell
I used Granger & Oaks to sell a property and have been very impressed with the service they provided. They kept me informed along the way and managed to secure several viewings quickly, sold the property for the price they suggested, and in a pretty short time frame. I wouldn't hesitate to recommend them.... Read more
Seller
1st Sep 2021 (3 years ago)
M Wood
We have used Granger & Oaks to let our property for the last 20+ years, and finally to sell it recently; I cannot praise them highly enough - they have always been extremely pleasant to deal with, prompt to reply to queries and have gone over and above expectations. In short, we have hardly had to do anything - they have swiftly sorted out all problems whilst keeping us updated. In over 20 years I can't think of a single complaint at all, and I get the impression our tenant is of the same opinion. Highly recommended!... Read more
Seller
27th Aug 2021 (3 years ago)
They were ok throughout the year, but be wary when you come to leave the property as they try hard not to give you back your deposit. They tried to charge me £53.28 for an outstanding electricity bill, but when I discussed with my electricity supplier, they said there was only £6 outstanding. They also charged us £83.92 just to replace some bulbs.
I’d be very careful when you do your inventory at the start, count every bulb that is working and isn’t working as they try and overcharge you for every little thing.... Read more
Tenant
20th Aug 2021 (3 years ago)
P Bandhu
I've been a tenant with Granger and Oakes from 2016 till 2020. As a tenant, They are awful and always look for excuses to not perform repairs - it took 6 months of constant forth and back to replace the defective fridge! They also fabricated fake damage accusations and try to charge extortionate cleaning fees. They look for things like specks of dust on the switches as an excuse to charge 7.5 hours of cleaning for it! They are a very dishonest letting agent and, although initially they will be nice, I would strongly advise anyone to think twice before signing up with them as when you check out they are very unfriendly and don't respond for several weeks.
Update: I disputed their claim with the deposit service and thankfully won my deposit back!... Read more
Tenant
10th Aug 2021 (3 years ago)
Very poor letting agent. The property was very dirty when I moved in with moth eaten carpets and a fridge which didn't work properly. Took a lot of forth and back with them to get the carpets and fridge replaced, and only after I threatened legal action. They also insist that you renew your tenancy for 12 months every time it reaches its end when most letting agents switch to rolling at the end of the tenancy. The staff is also rude when requesting any assistance, especially for maintenance.... Read more
Tenant
5th Apr 2021 (3 years ago)
G Spendlove

Landlord from 2006 to 2020. I can highly recommend Granger and Oaks.
Initially, I was to rent my Nottinghamshire property out for a year whilst I moved north. I’d engaged a number of property management companies and wasn’t too impressed, but Jonathan’s initial engagement was open, frank and positive so I signed up.
That one year became fourteen - and over those years and a small number of tenant changes, Jonathan and his team consistently delivered a high quality property management service that I came to rely upon.
Points worth highlighting: -
? Regular and clear communication;
? efficient arrangement of additional services such as plumbers etc;
? good tenant screening/onboarding;
? Provided helpful advice on matters beyond their remit.
Have there been problems over the years? Yes there have - but the G&O team always provided effective support to resolve any issues. In my experience, each team member have been courteous, reliable and helpful.
I am now no longer a landlord, but if I were to do it again, I’d go straight back to Granger & Oaks.... Read more
Landlord
20th Jan 2021 (4 years ago)
S Shah

I appointed Granger Oak as my Letting Agents for my property some 10 Years ago.
Apart from dealing with Jonathan the rest of the team have been very hands on and are quick to sort any issues out promptly.
Starting from the early days the team who looked after me were Jennie Marshal ,Lauren and a few others in the team who were very professional in their approach. They arranged all the tenancy change over and I never needed to meet the tenants as they were all checked out by G&O. In fact in the 10 years I don’t think I met any of the tenants as wll was handled by G&O team.
In most recent time Bali,Diane,and Laura looked after my affairs to the property and must say I got 5 star service.
All I can say is if you are a landlord and looking to appoint a letting agent to look after your property then look no further as I have had other Letting Agents before (mention no names) with national offices who cannot touch the service provided by G&O
As I have decided to come out of Rentals and the strict Landlord Licence I wanted a stress free life and enjoy my time with my wife. So I have sold the property and we sadly had to part company with G&O.
So anybody seeking a Letting Agent then look no further.
Thank you Jonathan and his wonderful team
Suresh Shah... Read more
Landlord
16th Oct 2020 (4 years ago)
M Hinds
For over 10 years, Granger and Oaks has been most supportive, professional, reliable and consistent in providing services to us as Landlords.
The staff have instilled the confidence needed for us to know that our property will always be well managed.
R and M Hinds... Read more
Landlord
27th Jun 2020 (4 years ago)
M Holtom
Excellent service, nothing is too large or too small to help with. Only a email or phone call away come flood or Honey Bee nest. Friendly and helpful. Thoroughly recommended.... Read more
22nd Jun 2020 (4 years ago)
F Christ
Ever since G&O took over from Priest Properties in 2013 the full management of our house in Nottingham, they have professionally executed their role throughout. Special commendation to Diane Bown, who has provided an excellent service each and every time. Thank you to Jonathan for overseeing and stepping in with the HMO Licensing and complex major repairs required some years ago. My wife and I much appreciate all you have done for us and much appreciate the great service you provide, Thank you very much indeed.... Read more
Landlord
22nd Jun 2020 (4 years ago)
A Amos
As a landlord I find Granger & Oaks to be very efficient and effective and provide a great service.... Read more
Landlord
19th Jun 2020 (4 years ago)
N broadhurst
We have used Granger & Oaks for over 10 years as our Letting Agents - Jonathan and his team have always been incredibly helpful, quick to respond to queries, professional and friendly. I cannot recommend them highly enough!... Read more
Landlord
18th Jun 2020 (4 years ago)
J Noonan
The service provided by Granger and Oaks is excellent. They are efficient, professional, courteous, responsive and a pleasure to communicate with. I feel confident in their management of my two properties. Any problems in the properties are rectified with ease and in a timely fashion.
Kathleen Noonan... Read more
Landlord
18th Jun 2020 (4 years ago)
M Duff
I have used 'Go Property Services' for the last eleven years and have found that they are a far superior letting agent to most others. The staff members are friendly, conscientious, knowledgeable, and show a professional attitude and integrity in providing a very effective service. Communications show attention to detail when required but are kept simple when appropriate and are sent promptly. I do not need to 'chase' for anything. I have had a very high level of occupancy. I would not hesitate to recommend the letting and management service.
Update: I continue, after 13 years, to find Granger & Oaks to be second to none. The lettings are completely free of stress. Jonathan, Diane and all the staff take immensely good care of me. The staff are friendly, polite, extremely competent and supportive and give attention to alleviating any concern about anything on my part. I cannot speak more highly of Granger & Oaks. Many thanks for all the help you have given me.... Read more
Landlord
18th Jun 2020 (4 years ago)
K Garnett
I have been using Granger and Oaks for 10 years now to let and manage my apartment. They are a very professional organisation and always respond quickly. The staff are all very knowledgeable, friendly and proactive and I would definitely recommend their services.... Read more
Landlord
18th Jun 2020 (4 years ago)
M Walker
I asked G & Oaks to help find, assess and now manage our properties in Nottingham. I cannot recommend them highly enough - all of the team are extremely professional and also excellent at communication with their landlords and tenants.
The BTL market can be daunting but G & Oaks worked with us to develop our understanding and approach so that we felt confident in purchasing a small portfolio quickly. The client software let's us know where we are with regards to marketing, repairs and income on line.
I would especially refer to G & Oaks management of the repair service - using their local expertise probably saves us 30% on repairs each year, compared to trying to organise our own.... Read more
Landlord
18th Jun 2020 (4 years ago)
Bali pulled out all the stops on my sale & purchase, she did the work of 2 agents- literally!
During this time of shutdown, Bali pushed for this to go through like it was her own purchase!
Thank you Bali, you were a star!!... Read more
Seller
3rd Jun 2020 (4 years ago)
M Rickaby

I waited a few months to write this review after moving out of a property managed by Granger and Oaks so I could give it some consideration. 3 months after having bought a place - something that we did faster than we wanted to to avoid having to renew our tenancy again - I'm still fearful of Granger and Oaks email landing in my inbox.
If you're a landlord, Granger and Oaks are probably a superb choice. If you're a tenant, they're not.
From a landlord's perspective, G&O really do 'treat it like their own' as their slogan says. They'll visit your tenants every 6 months and do a video of the property and they'll send an email every 12 months (sometimes more frequently) telling the tenant the rent is going up and they have the choice of vacating or signing up for another 12 month term.
As a tenant, I found the videos intrusive. Nothing makes you feel less at home than a stranger wandering around somewhere you live with a video camera ready to send the recording back to another stranger. I assume this is GDPR-compliant, but it was uncomfortable nonetheless.
I found the annual 'pay more, sign for another 12 months, or leave' emails demoralising. It made us feel like we were trapped. We eventually agreed an arrangement so we could have a few months of a rolling tenancy per 12 month tenancy term to allow us to buy and move into our own home - something we wouldn't have done so quickly were it not to get away from the cycle of pressure from G&O.
Our house hadn't been decorated in a decade and looked unloved - in fact, the chap who lived across the road is the person who'd previously decorated it so we could be sure of the timeframe. When we moved in, the white goods provided were faulty and we were told we'd have to replace them at our own expense and store the originals in the garage. The shower over the bath was faulty due to a previously bodged repair and it took over 2 months before it was working again - rather than investing in a new shower, G&O scoured the internet for an exact replacement (it was long out of manufacture due to its age) to avoid having to replace wall fittings.
We constantly received demanding, pushy and misinformed emails from the administrators at G&O - mostly expecting us to pay for things that weren't our responsibility. We never did, as resolution was typically achieved by finding the appropriate part of the tenancy agreement and informing them it was their cost to bear. Nothing out of pocket for us, but needlessly irritating to have to do it every time.
We lived in London for 3 years and we thought we'd met all the difficult landlords there. We thought moving back to Nottingham would be a whole new world. As it turned out, G&O were the most difficult letting agency I've had to deal with in the 15 years I've been renting.
I'll say this - they're certainly not terrible and, individually, they're really nice people. But it definitely feels like you, as a tenant, are a target for profit. If you're a landlord, G&O will probably be a dream come true, especially if you're nervous about renting. If you're a tenant, I'd encourage you to choose somewhere else to live if you have any option at all.... Read more
Tenant
23rd May 2020 (4 years ago)
Super service, Bali and Johnathon definitely go the extra mile, cannot fault Thier tenacity and communication skills, especially from the initial meeting to brochure and the final sale they are without doubt a credit to estate agents, and to Granger and oaks, we thank you during these difficult times well done.... Read more
Seller
30th Apr 2020 (4 years ago)
L C
Absolutely incredible service from Granger and Oaks! Super friendly and helpful team, always happy to take any questions and worked so efficiently with everything. Whole team is lovely but Bali dealt with the majority of the enquiries and made the whole process so smooth by liaising with solicitors on both sides, such a huge thanks for being the driving force behind my property purchase as well as an absolute joy! Thanks again... Read more
Buyer
7th Feb 2020 (5 years ago)
J N

This agent has been a nightmare since the day I decided to rent from them. I would give zero stars if i could.
1. They asked me to provide a guarantor (who had to be British) as I am on a fixed term contract at a university. I asked a friend from work as my family are not in UK. They went and dug out a complete history on this friend - all their past credit, bills and property locations - it's like they're FBI. And not to mention all the time my friend spent trying to find evidence for the 'history' they managed to dig out and prove they're his legally. It was SO embarrassing. I have never met any agent who dug out so much history on someone else and taken up so much time to do this.
2. I get that agents check properties to see they are well maintained. BUT these people, they come to the property every 2-3 months while I was living there. It was like living in a student dorm with the teacher coming in every now and then. No home feeling at all.
3. I was on a 12 month contract, around 1 month and half before the end of contract, they suddenly sent a letter saying the house is going to be sold so I have to move out on the last day of the contract. Ok I get that. But unfortunately, I had a trip booked (very long ago) right before the end of the contract (thinking this whole time I was going to renew contract) which I could not cancel. Therefore, it was impossible for me to find a place before my trip and move after I come back ( I literally have 1 week to find a place and move after the trip). So I tried to explain this to them and asked whether I can move out early (so I find a place right then and move out) or if I could extend the contract for just a few weeks and move out as soon as I can. But NO. they won't agree on anything. just stuck with I have to move out on xxx date.
4. So I had no choice. I found a place before the trip and moved out. I had to pay an extra months rent +bills for the empty property. I cleaned the house and garden before moving out and going on the trip. I paid the council tax and all bill for the empty house for a whole months. The two properties bills ate up most of my salary that month.
5. I told them I would move out early. Now after a month, they come and do the check out and say - there's dust in the house. And the garden is overgrowing. Well of course its overgrowing with the recent rise in temperature and the rain. Before I moved out, it was still like winter and nothing was growing yet. I haven't even been in the house for a month how am I supposed to stop the plants from growing?? And there is a whole list of things they are saying that needs cleaning and repairing - which was how it was like when I moved in. why can't they check the inventory before they open their mouth and speak to me? Rather than wasting my time and doing all the comparing??
6. They also asked to provide proof that I have closed all bills and accounts correctly for the property - I have NEVER been asked to provide that before in any other places I've rented (and I've rented quite a few over the years). This wasted another few hours of my time. Why can't they act up their responsibilities rather than push everything to the tenant??
They have been wasting my time, giving me a bad time, inconsiderate, unhelpful right from the beginning to the end. Now I've just wasted another 30minutes for them to write this. But this 30 minutes is probably the only time worth spent. I will NEVER NEVER EVER rent or buy from them and will tell everyone around me to steer well clear from them. Absolutely horrible experience.... Read more
Tenant
9th Jan 2020 (5 years ago)
S Smith

Our daughter recently moved out of an apartment managed by Go Property and despite saying that they thought that she had left the property very well, they have managed to come up with over 80 things that need attention, stuff which most people would class as fair wear and tear, by taking pictures of things like underside of taps, and photos of tops of light shades, and extraction fans and then there was a plug in night light which now needs removing.
They have let her know that they are going to get some estimates for cleaning and fixing these, it will interesting to see how much these are? could it be a large part of the deposit I wonder????????
Our advice would be to ANYBODY looking to move into a Go Property lettings, make sure you check and take photo's of everything including underside of taps, tops of cupboards that you cannot see, check EVERY wall for ANY scuff mark (no matter how small) because it looks like they will try and charge you for EVERTHING they can.
I will update this post when they come back with the charges. Kind regards Steve Smith... Read more
Tenant
17th Dec 2019 (5 years ago)
C Aquarius
Wonderful services, especially Emily Forde????????????... Read more
4th Oct 2019 (5 years ago)
G Campion

We did feel that we needed to edit the original write up about the flat. This was done in a spirit of cooperation and there was no difficulty in agreeing a final description. . Also the photographs were not quite as professional as we would have expected but this was probably due to the fact that there were tenants in the flat at the time. However, the flat was quickly sold at a price higher than we were expecting. Throughout the sale process which was a bit slow and tortuous at times G&O were totally professional. We were kept informed during the sale and they were always read to answer our questions and acted as go between the two solicitors when things were slowing down or stalling. If our contact was busy she would always ring back as promised. We felt that they were willing to go the extra mile on our behalf. We would be happy to recommend G&O to anyone who needed an estate agent in Carrington and the surrounding area. (If we could have given four and a half stars we would have done so)... Read more
Seller
5th Sep 2019 (5 years ago)
E Bannard
Delighted with Bali and the staff at Granger & Oaks, made our house purchase as smooth as possible and very helpful and patient along the way. Thank you... Read more
Buyer
25th Jul 2019 (5 years ago)
P Shaw
I was delighted with G&O for selling my uncles very old & massive home to people that also loved such an old building as opposed to a property developer that would just turn it into numerous flats. They were so professional and helpful throughout the whole lengthy process and i would always use them in the future if ever the need arose again..No wonder they came so highly recommended by my solicitor.... Read more
Seller
1st Jul 2019 (5 years ago)
J Steeley
Excellent and courteous service for my house sale, from start to finish.... Read more
Seller
18th May 2019 (5 years ago)
C (cx)
if I can give your a 0 star, I will... Read more
17th May 2019 (5 years ago)
S Deane
Granger & Oaks found the property we were looking for. They were efficient, professional and a pleasure to deal with, from making the first appointment to view to the completion of our purchase (which was actually completed in 4 weeks!!).
Definitely the best Estate Agents we have dealt with.... Read more
Buyer
27th Apr 2019 (5 years ago)
This company is totally useless. They never do anything on time and make constant excuses for the mistakes they make. Have sent me full details via email of other tennants including bank details address and dates of birth, left a notebook full of details of other properties at my property when coming to do an inspection that was 2 months late. Don’t send out communication properly. Please avoid using.... Read more
Tenant
12th Feb 2019 (5 years ago)
T POOLE
After renting the property with granger & oakes we sold it with them
and we were very happy with the management of the property and
the sale . A Lot of work and effort put in by them with superb marketing
and sold quickly with a very fair and sensible market price .... Read more
Seller
4th Feb 2019 (6 years ago)
J Cole

Just to say how pleased we were with everything that you have done for us over the years in regards to our property in Forest Fields
Your companies professionalism in respect to communication and positive action for different scenarios was always positively refreshing in an industry that at times - (we acknowledge) - can be challenging to say the least.
We owned the above property for 14 years and you have managed the property for us for the majority of that time.
There were more lucrative times and there were less lucrative times and tenants are always going to be a mixed bag.
On the whole we faired pretty well financially and in respect to lack of issues also. The times when we had to action issues - GO were always there to assist and generate the answers for us quickly
We still hold a number of properties elsewhere and we can definitely say without a doubt that GO continually provided us with the best service where we have managers in place
Thank you again for your work it is very much appreciated... Read more
Landlord
7th Jan 2019 (6 years ago)
S Norris
My first property purchase and was very impressed with the professional and friendly service from Granger and Oaks.... Read more
Buyer
29th Oct 2018 (6 years ago)
E Fallows

Worst, most stressful experience of my life having to deal with this company! Throughout my three years renting a house with them and having 3 month inspections they continued to give us ratings that said ‘excellent condition’ and ‘thanks for looking after the house’ etc, yet we had the rent put up randomly, and when we were finally able to go and buy our own (first) house and had to leave this one they did a leaving inspection and suddenly said the house was in a bad way (even though it was in a much better condition than the state we got it in - not to mention the continuous mould problem which they claimed was on us)! They recorded a video of the inspection and did things like saying there’s a cob web in the corner (we’d been moved out for a month so can’t really control spiders appearing), it said there was a hair on the window, dead leaves in the garden and a tree needed trimming (just to add when i asked how we were expected to trim a huge tree she said we should buy a ladder - I said I can’t afford a ladder, so the woman I spoke to there said ‘can’t you just borrow one from someone’), so they charged more than £200 to get that sorted... even though we kept going back to try and sort things ourselves that they had mentioned, they continuously came back to say more problems had arisen that weren’t included in the initial leaving inspection and claimed the landlord kept wanting new things done.... also we got charged for them getting someone to clean the windows and turns out they’ve replaced them since we left anyway with double glazed windows ????????
As we were moving out three months ahead of our tenancy agreement ending, due to the turnaround of our new house going through, they said if we paid a £300 tenant finders fee that they’d find us a new tenant early and we would not have to pay rent for three months - I was told on several occasions that the house would go in 2 weeks easily .... a further two months later they told me they had someone interested but they didn’t want to move in for another month and they were going to accept that rather than keep on their search so I had to pay a mortgage and rent for three months anyway in the end. I even rang up crying saying I couldn’t afford it anymore and was under tremendous stress and thought they were trying to resolve the issue for me, but the woman I spoke to (Diane) kept talking over me (even when I asked her to let me get a word in) and had not even one ounce of sympathy for our situation- it was disgusting and she is the rudest person I’ve ever had to deal with!
I also told her that one of her colleagues told me on a previous occasion that our landlord was the worst/ most difficult he’d had to deal with and blamed all the troubles we’ve had on her - she agreed that it was extremely unprofessional to say that and asked who it was who said it so she could look into it.. it was her boss... she went quiet after that!
We are still arguing with them to get our deposit back - they continue to come up with more things that mean we have more of it deducted and we still haven’t got it back.
Everyone I spoke to who rents a home says they have never heard anything like it, and never had these problems or been quoted the costs we have for a cleaning service etc. Our neighbours too who moved out before us rented from the same place and said they had months of problems too trying to get their deposit back and had endless complaints about them. They also told us that the people they knew that lived in the house before us complained of mould regularly and the issue clearly wasn’t resolved when we moved in yet they continued to say it was our fault for not keeping windows open... not sure I wanted to freeze throughout winter though!
I could go on for hours, this doesn’t even begin to scratch the surface... I work in PR and teach businesses on a regular how to deal with customer complaints etc, but this company would take years to teach!!! I’ve had sleepless nights for months because of this company - I think the only word to describe what I’ve been put through is ‘HELL’... Read more
Tenant
20th Oct 2018 (6 years ago)
K watt
They are very rude, I would not recommend, they come to your property every 3 months and video the property, when you have a problem there is no customer service skills very rude.... Read more
Tenant
17th Oct 2018 (6 years ago)
A Sutcliffe
Awful! Poor service, unpleasant staff. Had continuous issues from start to finish.... Read more
11th Oct 2018 (6 years ago)
W Elsmore
I've had a few rental companies manage my two properties and G & O are by far the best. Excellent service, very responsive and a pleasure to deal with! They were just as great to deal with when it finally came time to sell the property. Five stars.... Read more
Landlord
5th Oct 2018 (6 years ago)
A Wright
They have no respect for their tenants. They don't look after their tenants. They take advantage of their tenants. So disappointed with Granger & Oaks. Use other letting agencies to rent in Nottingham.... Read more
Tenant
22nd Sep 2018 (6 years ago)
A Figgins
As a seller, the staff at Granger and Oaks were a delight to deal with. I can't fault Jonathan and the team for their help with selling our property. Although the initial assessment of where we potentially stood in the market was a bit off the mark, it was understandably difficult to predict the downturn in the housing market, and a readjustment to account for this was handled excellently. I'm sure that the larger estate agents would have done a good job had we gone with them, but I got the impression that G&O went the extra mile for us, which we probably wouldn't have got from these 'bigger fish'! The online tool to see viewing feedback was also very useful. Another thing I don't think we would have got elsewhere. Highly recommend!... Read more
Seller
15th Sep 2018 (6 years ago)
J Reed
The service from Granger&Oaks for both lettings and then the subsequent sale of my house has been absolutely excellent. I have been kept informed at every step, and been treated at all times in a very helpful, professional and friendly manner.... Read more
Seller
17th Aug 2018 (6 years ago)
P Cobley
Good service - handled a very difficult sale professionally. Very helpful.
Also acted as the letting agent prior to the sale, again very professional and would recommend them.... Read more
Seller
16th Aug 2018 (6 years ago)
K Noonan
GO have been looking after my two properties in Nottingham for the last 4 years. They are extremely professional and efficient. They are excellent at vetting prospective tenants and as a result we have had no issues.They provide an excellent service in terms of video feedback on property inspections. They respond almost immediately to emails and have any problems related to the flats sorted out quickly, efficiently and appropriately. I have no hesitation in recommending GO.... Read more
Landlord
11th Aug 2018 (6 years ago)
M Thompson

Excellent - We cannot fault the service they have provided us.
This review is for both Landlord services as well as Estate Agents.
Granger and Oaks have provided us with an excellent service at all times.
For 10 years Granger and Oaks acted as letting agents for our house when needed to let it due to job relocation to a different part of the UK. In that time we did not need to visit the property once. Granger and Oaks inspected the property regularly, collected payments regularly and dealt with any concerns quickly and professionally. When maintenance was required they used reputable people and obtained reasonable quotes. They offered advice and guidance when we requested it and helped ensure we became reputable and reliable land lords. They made that could have been a complicated situation very straight forward.
When we eventually decided to sell the property, using Granger and Oaks as Estate Agents, they again showed the uttermost professionalism. They managed the property being redecorated for us, marketed the property and sold the property. They generated 23 viewings in just two weeks leading to us receiving multiple offers on the property. Ultimately we selected a buyer which completed in just 5 weeks from us accepting the offer at the asking price. They made the whole process simple, always agreed fees up front with us and were at all times honest.
As we no longer live in the East Midlands I doubt we will have reason to use them again, however we would not hesitate to do so, or to recommend them to anyone as either Letting Agents or Estate Agents.... Read more
Seller
31st May 2018 (6 years ago)
S Ross
A very efficient and friendly sale - have no hesitation in recommending Granger and Oaks... Read more
Seller
17th Apr 2018 (6 years ago)
A Tuladhar
Really helpful :)... Read more
11th Apr 2018 (6 years ago)
F Paterson
Over many years the team at Granger Oaks have provided top quality lettings management for me and more recently helped sell one of my properties. If you are looking for an agent to manage your rented property portfolio or sell your home you should look no further than GO Property, who will provide a professional, friendly and very local service.... Read more
Seller
18th Feb 2018 (6 years ago)
E Pegg
Bali and the team filled me with confidence and offered a very personal service, helping me through the whole process. Would recommend and will certainly use again.... Read more
22nd Jan 2018 (7 years ago)
B Bainbridge
Granger & Oaks fill you with confidence the moment you meet them and it's a no-brainer to entrust them with your most valuable possession. They will dedicate themselves to getting no less than the Market Value for your property and quickly. Their attention to detail is incredible! Once an offer has been accepted they will regularly keep you up-to-date with what is happening throughout the process. They make every effort to develop the perfect relationship with your buyer to make sure that the sale goes through to Completion without any delay. Granger & Oaks did a perfect job for us and I recommend them wholeheartedly.... Read more
Seller
4th Jan 2018 (7 years ago)
S dotcom
I’m very happy with the dedicated preformance of Granger & Oaks, state agency. I couldn’t of asked for a Better team of people to sell my house , an all round state agent that are reliable honest and professional . I would highly recommend anyone to this state agent company.... Read more
Seller
12th Dec 2017 (7 years ago)
M Stewart
Have dealt with this company over many years, first as a landlord then as a vendor of my property. The staff have changed, but the service has always been top-drawer: they are always responsive, pro-active, friendly and professional. I would recommend them to anyone. I have had many bad experiences with other bigger agencies, so trust me and use these guys.... Read more
Seller
1st Dec 2017 (7 years ago)
Y Gibson
We recently sold our property through Granger & Oaks and would definitely recommend them. Jonathan gave us honest feedback on our property which had not sold via another agent and found us an ideal buyer that suited our circumstances. Having had experience of several agents in this complicated process (our Buying agent was terrible) it makes you appreciate what a good service Granger and Oaks provide. The online tool used to show viewing feedback and offer status is also brilliant, complete visibility that is lacking with other agents. Thank you Jonathan and team.... Read more
Seller
28th Nov 2017 (7 years ago)
L J.
Diabolical , would never use them again. Rude, oppressive, bully manager. Held deposit for months insisting we provide all final bills. No other agency have requested this. They can give deposit to charity, we neither have time or energy to keep chasing them.............Nottingham... Read more
Tenant
24th Oct 2017 (7 years ago)
C Willis
I would highly recommend using the services of G&O for both property management and house sales, I've been very impressed with their service over the last 10+ years and would work with them again if the opportunity arises.... Read more
24th Sep 2017 (7 years ago)
P Bew
We had a great experience with Granger and Oaks! Super quick at responding to emails or answering the phone. Always really helpful and they made buying our first home a smooth, stress free experience! Thank you!... Read more
Buyer
18th Sep 2017 (7 years ago)
P Warren
First class. Efficient and friendly. Very supportive and helpful.I had complete confidence in them and would highly recommend them.... Read more
25th May 2017 (7 years ago)
P Mackman
From start to finish working with Granger and Oaks has been a pleasure. Both Jonathan and Bali are extremely professional and highly knowledgeable. They handled every aspect of my house sale and I cannot imagine that anyone else could have done a better job. Very highly recommended.... Read more
Seller
21st May 2017 (7 years ago)
B sullivan
I would like to thank everyone at Granger and Oaks and in particular Bali for making my experience as a purchaser as stress-free as possible. Not once was an enquiry either by telephone or email left unanswered and the responses were without exception prompt and clear. I was buying a property in Nottingham whilst being located in Surrey. Bali went beyond the call of duty to ensure that the complications that arose as a result were eased to the maximum extent possible and was at all times a model of courtesy and professionalism. I could not have hoped for a better service.... Read more
Buyer
17th Apr 2017 (7 years ago)
T emery
We recently purchased a house in Forest Fields area of Nottingham. We were delighted with the service provided by Granger and Oakes and in particular Bali Sidhu who dealt with all demands and questions with both patience and good advice. She was very prompt at supplying answers and keeping us fully informed at every stage. We would like to congratulate her on her professionalism and competence in all matters.... Read more
Buyer
12th Apr 2017 (7 years ago)
R Dennett
Granger and Oaks managed my property as a rental and subsequently marketed and sold my property. They have excellent property management processes that were particular helpful for me as a remote landlord and the team regularly communicated with me with regard to any repairs of tenant issues.
The sale of my property was a long transaction with a few bumps in the road, throughout the sale the team regularly communicated with me and my solicitors. They often went the extra mile by making phone calls late into the evening to update me on progress and making extra checks and even a bit of ad hoc DIY! I am convinced the transaction would not have completed without their additional efforts. I would highly recommend Granger and Oaks to manage a rental or market your property.... Read more
Seller
20th Jan 2017 (8 years ago)
S Richards
My experience with being a customer of Granger & Oaks as a landlord has been a very happy and positive one.
The GO team have all been very helpful - efficient - friendly- responsive
to all the hurdles you come across when becoming a landlord.
I highly recommend them to any landlord who is looking for a letting agent in the Nottingham area.... Read more
Landlord
10th Jan 2017 (8 years ago)
C Cannon
Granger and Oaks are everything that most Estate Agents are not. They are sincere, trustworthy, friendly and competely committed to helping sell your property. Bali Sidhu and her boss Jonathan and his team, take away all the worry and give excellent advice. If you are based in the Nottingham area then dont think twice about using them. I did and my house sold within a week of going on the market. Charles.... Read more
Seller
9th Dec 2016 (8 years ago)
C J
Bali and Jonathan were never less than helpful, polite and professional throughout our purchasing experience. They answered our questions promptly and accurately and we would happily work with them again.... Read more
Buyer
1st Dec 2016 (8 years ago)
S Lloyd
G&O managed the sale of my terraced house, 8 weeks from start to completion, we achieved £10k over the asking price! Seamless execution, stress free! Would recommend the full service to include their partner solicitor also as this truelly was hassle free and a great price. Special thanks to Jonathan and Bali for their support and advice throughout the process.... Read more
Seller
29th Nov 2016 (8 years ago)
S Wilcox

Granger and Oaks seemed amazing and polite and great customer service until they had our money. There were numerous things that needed sorting within the house and only a few were fixed. We should have had a new front door as there was a hole in the middle that went half way down and the locks didn't work properly. However, they just filled the hole and had to come back a few times to fix the lock and then they finally realised how bad it was when they were viewing it to other people to relet. Rude on the phone when I sent an email and they thought I hadn't. Our boiler wasn't working so we had to spend a whole weekend trapped in our living room with an electric heater (that we had to go out and buy) with a new born baby near Christmas. Then when the man came to fix the heater, he was up there a while and then left. We got a call later that day that said nothing was wrong with it then we were charged £60. Would I really let my newborn son go cold over the weekend if it didn't work? Ridiculous. I would not recommended this letting agency and I will never go with them again.... Read more
Tenant
4th Nov 2016 (8 years ago)
H Barclay
I've been using Granger & Oaks over 4 years as letting agent to let & manage my property, I am grateful with the service they provide. (doing all the following) arranging a tradesperson to carry out all repairs.Informing
the local council, & all utilities service when there is a change in tenancy. Supply full details whenever they carried out property inspection supported with photographic evident. Receive regular statement & rent paid on time. This service is so much better than all previous letting agent I use before, and I would gladly recommend Granger & Oaks to any of my friends.... Read more
Landlord
28th Sep 2016 (8 years ago)
L McAuley
Excellent service from Granger and Oaks for over 4 years, both from a rental point of view in finding tenants as well as managing my property, and most recently for the sale of my house in Basford. I have always been kept in the loop every step of the way, this was most welcome as I no longer live in the Nottingham area. All the staff are extremely friendly and hard working. An outstanding service, nothing has ever been too much trouble for the staff of Granger and Oaks. Thanks to everyone in the team - particularly to Bali for the handling of the sale and to Giulia for managing the property side of things.... Read more
Seller
9th Sep 2016 (8 years ago)
D ROWLAND
I have recently purchased a property that was for sale and currently rented through them. Service was fantastic and Bali made sure the transaction went through really smoothly. Thanks!... Read more
Buyer
4th Sep 2016 (8 years ago)
F Crerie
I have had outstanding service from this agency for over 10 years. As a landlord, they have kept me fully informed regarding all developments with my property. I have been particularly grateful for this recently as I have moved away from the Nottingham area. Video inspections have been a real bonus - full of accurate detail with an informed verbal commentary. Queries have always been answered fully and promptly. This high standard was maintained throughout the recent process of selling the property - with a quick and satisfactory sale efficiently completed. Thanks to everyone in the team - Bali and Lauren in particular.... Read more
Landlord
26th Aug 2016 (8 years ago)
S Goknel
Fantastic service, friendly staff, diligent and hard working. Only criticism is a little on the expensive side, but worth paying a bit more when they deliver the results.... Read more
26th Aug 2016 (8 years ago)
K Smith
First time buyer, dealt with Bali throughout the whole experience, who was lovely answered all my queries and emails very quickly, always happy to help. Even though my solicitor was a right royal pain (sorry about that) she managed to keep me updated with the sellers side and just made the whole experience very pleasant, my completion day was made rather stressful by my solicitor but picking up my key turned it all around and the gift was awesome :) HUGE Thanks Bali and Granger & Oaks.
I highly recommend these guys, nice easy to deal with great communication, excellent from first viewing to completion.... Read more
Buyer
12th Aug 2016 (8 years ago)
I fotheringham
For 11 years G&O have managed the letting of my property in Nottingham. They have done this with complete professionalism from start to finish ,and those skills were amply demonstrated during their management of the recent sale of the property. I wish my other rental properties were in Nottingham, as G&O are by far the best property management agency I have dealt with. Dealing with the best makes the good ones look average. I will miss benefiting from the guidance of Jonathan and his team.... Read more
Seller
11th Jul 2016 (8 years ago)
J rifat
The service to me as a landlord was exellent always helpful and easy contactable. Followed everything through quickly.... Read more
Landlord
7th Jun 2016 (8 years ago)
J Rossington
Recently Bought a flat through G&O, found the honest & friendly customer service refreshing and free from pressure when compared to some other agents.
Were always on time to appointments and had good communication throughout.... Read more
Buyer
7th Jun 2016 (8 years ago)
C perera
We bought a flat advertised by Granger and Oaks - I would easily recommend them to any one as they were with us all through the process... Read more
Buyer
29th Mar 2016 (8 years ago)
J Cook
Excellent service. Friendly, helpful and knowledgeable staff. Would definitely recommend.... Read more
10th Mar 2016 (8 years ago)
R Waainwright
As a landlord of an apartment in the Hicking building for 10 years I cannot speak highly enough of the management services provided by G&O for the whole of that period. The tenant vetting process resulted in the selection of good tenants thought the term. The last tenant, who I believe has made a comment here, didn't seem to understand the contractual terms and certainly shouldn't have made the unjustified remarks. There was a distinct lack of appreciation of the rental value of the property which over the term of the rental resulted in the tenant making considerable savings compared with market rates.
And when it came time to sell the property G&O managed the process quickly and professionally keeping me informed of progress and efficiently liaising with buyer and solicitor. Congratulations to the whole G&O team. Thank you.... Read more
Landlord
21st Jan 2016 (9 years ago)
J Jones
Poor experience, and although friendly, they did nothing at all to help. Every interaction with then was negative.
Just be aware of advertised letting periods - they may cut from advertised 12 months to 6 months the week you sign contact and can't find anywhere else (and charging you a renewal fee for the privilege.
They may also put the price up when agreeing not to. They also don't mind at all if you end up with no where to live for a week. Lettings can't be extended not even by a day no matter how much notice you can give.
Also don't accidentally over pay rent - there is a £20 administration fee if you do (of course).... Read more
Tenant
12th Jan 2016 (9 years ago)
M Hollingsworth

Now that the dust has settled on the sale of our property thought I’d drop you a few lines to say a very big thank you to you and your Company for the way you handled the sale. From the moment we instructed you the process was easy and you made it as stress free as possible. Your initial observations were practical and enabled the property to be marketed at an appropriate price. Within a short time the house was on the market and I know you had initial interest from a number of people. We were secure in the knowledge that you would seek to obtain not only the best price for the property but a purchaser who really wanted the house and was able to move with the sale as quickly as they could.
Phil kept us informed throughout the whole time making sure we knew at what stage we were at. You recommended a firm of solicitors and we found them to be approachable and efficient in the way the house was sold.
We are delighted with how the sale went and how quickly we were able to proceed.
Would definitely use you again.... Read more
Seller
17th Nov 2015 (9 years ago)
V Blakemore
I have recently rented a property through Granger & Oaks - Estate Agents, the process was very quick and have had no problems.
Every person I have had contact with has been extremely pleasant, professional and have dealt with any queries I have had efficiently with excellent customer service. Bali, Nicole, Giulia and Lauren are just a few people I've had contact with and they've all been great.
I have confidence going forward that if I need to contact them regarding the property or our tenancy that it will be dealt with to a high standard by Lauren and the rest of the team.... Read more
Tenant
15th Oct 2015 (9 years ago)
S Salvin
When I said I had a cat they asked if I could get rid of it! Maybe they offer a service, we'll throw your cat in the Trent for you??? Disgusting!... Read more
13th Jul 2015 (9 years ago)
M Harris
The sale of my brother's house could not have gone any better. Phil and his team matched the right buyer with our property at the right time. The first person to view the property bought it!! It only took a matter of weeks to complete with minimum fuss or hassle. Thanks to the thorough back ground checks made by the team, the property went through to completion without a hitch. A text book sale. Well done guys and I look forward to working with you again in the future.... Read more
Seller
21st May 2015 (9 years ago)
S School
A great service given by extremely genuine people. I will definitely recommend Granger & Oaks to friends and family.... Read more
9th Apr 2015 (9 years ago)
R Frost
Very helpful staff with a can do attitude, would be very happy to recommend them... Read more
18th Mar 2015 (9 years ago)
B Long
Highly professional and dependable. I would not hesitate in recommending them... Read more
15th Aug 2014 (10 years ago)
C Wyatt
I have used GO property services for the last 7 years as a managing agent for a Flat in Nottingham. They have provided us with a wonderful service , with great people who truely care about you and your property. During this time they have found some great tenants who have caused no problems , they have managed any property issues diligently and fixed any problems as soon as the arise . They have now been responsible for selling the property and managing the sales process in a short time period. They really do care about you and the property.
Great people , great service at an affordable price. The best agents in Nottingham !!!... Read more
Seller
17th Jul 2014 (10 years ago)
S Barker
I have used Go Lettings a number of times now and have always been impressed by how quickly they get properties on the market and how quickly they manage to fill them. The checks they do are very thorough and so far the tenants they've found have been great. Great service guys!... Read more
Landlord
18th Jun 2014 (10 years ago)
B Johnston
Avoid at all cost couldnt organise a beer in a brewery cant wait to get out after being left 3 months with a 2.5" hole in window sparking fuse boards that took 2weeks to repair chimney finally been cleaned after 18months to the latest of being left for 3days with no heating or hot water...and being told to boil the kettle! Customer service by sam is out of this world... Read more
Tenant
27th May 2014 (10 years ago)
C Sowerby
Go to GO Property services....they are awesome. After being let down badly by our previous letting agents - Gascoignes (who all but let our property fall down) I must say that working with Go Property Services is such a relief...they answer emails quickly,provide detailed information as to what is happening and are proactive in sorting issues out. We are based overseas so it is extra important that we can leave our property in safe hands. I would not hesitate to recommend them thanks guys!... Read more
Landlord
15th Mar 2014 (10 years ago)
N Block
I have been renting a flat in Nottingham for five years and had endless trouble with apathetic letting agents. Go Property services are the only ones who actually do something for their fees. Renting my place out has been a breeze since these people took over.... Read more
Tenant
17th Feb 2014 (10 years ago)
S Caplin
We used Go Property Services to manage the letting of our property in Nottingham for 6 years and they were brilliant! The staff are really helpful and approachable, and communication is excellent. I have nothing negative to say about them. Thank You!... Read more
Landlord
12th Feb 2014 (10 years ago)
M Davies
I moved to Go in 2013 after a terrible experience with my previous letting agent, Express Lettings. Express were so bad that I began to doubt the competence of letting agents as a whole. I'm glad to say I was wrong.
My experience with Go could not be more different. They are proactive. They communicate regularly. They follow all my instructions, and only need to be told once. In short, they have been a pleasure to deal with and I would not hesitate to recommend them to anyone. Pay the extra 2% or whatever it is, and get the service you and your property deserve. You'll thank me for it!... Read more
Landlord
12th Feb 2014 (10 years ago)
M mason
I'm not in the habit of writing online reviews, nor in giving things 5 stars but where I encounter great customer service I make the effort these days (must be my age) to recognise it.
I was involved in the sale/purchase of a property which turned into a slow, torturous affair but from start to finish Phil Wardle from GO was honest, open, professional, actively chasing the other parties to bring the matter to conclusion. When the usual grumbling is that estate agents don't really do anything (other stick a photo on the web-site) to earn their fee I can happily report that Phil more than earnt his fee in this matter. A very refreshing change.... Read more
Seller
26th Nov 2013 (11 years ago)
R Foulston

GO Property really worked hard for their fee when they sold our house!
We were in a hurry to sell our property, and from the beginning they were honest and realistic about how much we could expect to get for our property. They had several viewings booked for our property within days of putting our house on the market, which resulted in us accepting an offer on our property within a week of putting it on the market.
The sale was not an easy one, but they worked hard throughout to make sure that the sale went as smoothly as possible. The sale became so problematic at one point that GO Property were calling with daily updates as they chased up the buyer and their solicitors, but I didn't have to get involved at all as they did all of the work for me. The sale went through in the end without any input from me.
GO Property also use an excellent set of contractors who repaired and redecorated our house prior to sale. Their contractors are very reasonably priced (especially given the quality of the work), and GO Property managed all of the repairs and redecorations so that we never had to get involved. They also inspected all of the work after it was completed to make sure that it was up to their standards.... Read more
Seller
24th Sep 2013 (11 years ago)
D Blake
I am a Gas Safe Registered Plumbing and Heating Engineer and I have worked on behalf of Go Property Services for over 5 years. During this time we have established a close working relationship built on the same ideals. Among these, transparency, honesty and efficiency with a desire to balance the needs of both the landlord and tenant.
Having worked for several letting agents over the years, it is refreshing to work with a company that is quick to implement changes in gas safety legislation and who also take on board and action my recommendations with regards to property maintenance.... Read more
5th Apr 2013 (11 years ago)
K Williamson
Brilliant!!! – Being a landlord, I’ve used many letting agents in the past around Nottingham and found GO Property Services to exceed far beyond what other letting agents provide. Very impressed with the overall quality of tenants, management, fast response to queries, and the maintenance provided to my property. Credit to the Polite, enthusiastic, friendly and very helpful staff that are committed to ensuring that your property is in good hands. I have no hesitation in recommending GO Property services to any landlord or tenant. If you are looking for a good letting agent that provides everything you need to manage and look after your property, then look no further!... Read more
Landlord
12th Mar 2013 (11 years ago)
J Wojtak
I am in the unique position to have been involved with Go Property as both a tenant and as a landlord and in both cases have found their services to be excellent. They have always been easy to contact and the level of communication has been very good. They have also been able to provide fair impartial advise at various times when asked. I would therefore highly recommend them as an agent.... Read more
4th Mar 2013 (11 years ago)
M Duff
Go Property Services is, in my experience, an outstanding letting agency. Jonathan Detheridge is very knowledgeable about the lettings business and he shows very high integrity and professionalism. I have always found the staff to be totally trustworthy and they deal with matters in a very effective way. Any problematic issues are minimised and the necessary attention to detail is provided when appropriate. Communications are sent in a regular and prompt manner. In addition, I have had a high occupancy level and an efficient service for some years and I would strongly recommend their letting and management service.... Read more
Landlord
16th Feb 2013 (11 years ago)
A Sansom
Being a landlord myself wih several properties managed by various agents arouind the country I would have to save without a doubt that GO have been the best a long shot. They always seem to find me great tenants, the service offered is consistently second to none whomever I deal with, when there are maintenance items/emergencies I know I can trust these guys to sort it out pronto. If only they could cover Surrey too!
Keep up the good work.... Read more
Landlord
14th Feb 2013 (11 years ago)
D Early
Very helpful and friendly staff, always respond quickly and good communication throughout.... Read more
14th Feb 2013 (11 years ago)
A Trafford
DREADFUL!!! For starters they charge a disrespectful amount for "admin", far more than any other company I've known before, then they FORCE you to take out an insurance policy despite your higher than average deposit and if you decide to extend your contract for ANY period of time they will charge you an unreasonable amount which is only listed on the website, so if you don't have internet access expect a very nasty letter. They don't repair or service any problems and don't attend pre organised inspections ruining your schedule, especially when you're a night worker like myself, they've no sympathy for you and will only do it when their person is "on their way to work". Truly a tragic way to run a business and would recommend everyone to stay clear of them!... Read more
Tenant
6th Feb 2013 (12 years ago)
D Oakes
Very helpful from start to finish of house buying process. Proactively chased up vendors, provided viewings /acess whenever needed and were approachable at all times.... Read more
Buyer
7th Dec 2012 (12 years ago)
C Ford
Another new tenant placed quickly. Thank you all for your help over the last few years. I'd happily recommend you to other landlords looking to let!... Read more
Landlord
4th Dec 2012 (12 years ago)
A Ward
When I sold our house recently, I expected the same over-priced poor service I have received in the past. GO Property promised me a more personable and value for money service and that is what I got. Not only that but they sold our house after only 3 viewings and professionally dealt with the whole solicitors process to a successful conclusion. Not easy in this market!... Read more
Seller
29th Oct 2012 (12 years ago)