The person who valued our house and did the sales pitch to us was great, but the person who actually dealt with our sale was terrible.
She added no value to the whole process, never answered the phone or called us back, sent really unhelpful emails with no clear actions or asks in there and provided no effort to mediate our chain and keep all parties happy. It felt like she ended up working for our buyer rather than us who were her clients. She also seemed to shy away from difficult news and did everything over email rather than calling and helping to get people on side.
I would not recommend.
Our friends had a similar experience so this is not an isolated incident.... Read more
Seller
14th Aug 2023 (1 year ago)
The person who gets you bought into working with them and does the valuation is great, but then unfortunately the people who actually assist in the sale are terrible. Really poor communication, no mediating, no energy and absolutely add no value to the whole process. Very disappointed.... Read more
Seller
14th Aug 2023 (1 year ago)
Amazing team! Special mention has to be made of Josh Carroll though.....so very helpful, knowledgeable and extremely good at dealing with tricky buyers and tardy solicitors! Josh was always very professional and dealt admirably with a very lengthy sale. I always felt listened to and able to ask questions. I can't thank Josh and the team enough for everything they did to get this one finally over the line! Thank you!... Read more
Seller
6th Mar 2023 (1 year ago)
Once we were on market with them we had no communication ... Read more
Seller
25th Oct 2022 (2 years ago)
Excellent service. So kind & professional selling my dads house who had recently passed away. This was the Armley branch.... Read more
Seller
5th Nov 2021 (3 years ago)
Great service from Hardisty & Co. Rory valued the property, took photographs and made follow up arrangements. Other members of the team provided EPC, write up details. Then the property went on market and we had several viewings, managed by ourselves or Hardisty. This happened very quickly and we felt Hardisty did a great job in marketing our property. We received 2 offers and accepted one, Hardisty then progressed this through. My only reason for not awarding 5 stars was that we seemed to have several different people to contact at different stages - would have been good to have 1 or 2 set contacts. All in all a great service - Thank You!... Read more
Seller
11th Jan 2021 (4 years ago)
Great service and work hard for you. Managed to get us more than we anticipated for the house.... Read more
Seller
16th Oct 2020 (4 years ago)
Excellent service... Read more
Seller
2nd Oct 2019 (5 years ago)