R Searle
Rory and Shauna couldn't of been more helpful through the process of buying our flat. They've been so accommodating and available at all times to help with everything little thing. Would highly recommend using them!... Read more
Buyer
15th Nov 2024 (10 weeks ago)
S King
Amazing proactive service by both Rory and Shauna. On the ball with communication from beginning to end. A huge thank you for bringing the right buyer to us and offering all of their knowledge, experience and advice along the way.... Read more
Seller
15th Nov 2024 (10 weeks ago)
S Rees-Goddard
Moved in about a week ago. Rory brought the parties together giving us the opportunity to buy the house of our dreams, which was not publicly on the market. Rory’s network and enthusiasm with Shauna’s calm and methodical approach got us through the twist and turns of buying your next home. Thanks both... Read more
Buyer
21st Sep 2024 (17 weeks ago)
M King
Excellent, proactive estate agent. Rory and Shauna sold our house in Whitstable after a poor, long drawn out experience with another local agent. Can't recommend Harvey Richards and West highly enough. Friendly, professional and straightforward to deal with. They know the market inside out and provided honest advice, a realistic valuation and an approach that worked where others had failed.... Read more
Seller
7th Mar 2024 (10 mo. ago)
F eastwood
Rory and Shauna provided an excellent service whilst we purchased a home in Whitstable - highly responsive, knowledgeable about the local area and incredibly helpful. Highly recommend... Read more
Buyer
10th Feb 2024 (11 mo. ago)
S Taylor
Rory and Shauna are highly experienced and know the Whitstable property market inside out and backwards. As a result they are able to give accurate and excellent advice. They are also very professional and efficient and an absolute delight to deal with. If we were sell another property in Whitstable again we could not imagine ever wanting to use another agent. Simon and Marj... Read more
Seller
23rd Oct 2023 (1 year ago)
A Swan
A seamless professional service from end to end. Nothing was too much trouble and both Rory and Shauna went above and beyond consistently . I would highly recommend in particular as a lot of the stress of the process is handled extremely well as evidenced by their great experience.... Read more
12th Aug 2023 (1 year ago)
R Whistler
Shauna and Rory worked really hard to sell our property in Whitstable. It was a complicated sale but they remained hard working, patient and supportive throughout. We are so grateful for their professionalism and for their friendly reassuring approach. They did go above and beyond to get our sale over the line.... Read more
Seller
30th May 2023 (1 year ago)
G Sullivan
Rory and Shauna did a fantastic job throughout. We bought and sold through them and couldn't be happier with the way they handled everything. Always available, always extremely helpful. Would highly recommend... Read more
Seller
1st Mar 2023 (1 year ago)
G gilbert
Rory and Shauna are representing the sale of our property currently and keep us posted regularly about its progress. They are both Courteous and Professional. Highly recommend... Read more
Seller
9th May 2022 (2 years ago)
N Dinham
I was a first time buyer and I couldn't have asked for a better service, so supportive and responsive and helpful.
I would highly recommend anyone to use Harvey Richards and West... Read more
Buyer
25th Jan 2022 (2 years ago)
K Moulton
Harvey Richards and West did a fantastic job selling our property during Covid. They were responsive and helpful throughout, managed to help us to resolve the bumps along the way and found us a serious buyer on the first day of marketing the property. I really don’t think we could have asked for more. Nothing was too much trouble and the sale progress was managed really well for us by Shauna. Rory even texted us at midnight when he had managed to resolve an issue. I wouldn’t hesitate to recommend them, they know the local market inside out. They can pick up the phone to so many local tradesmen and keep things on track.... Read more
Seller
28th Jun 2021 (3 years ago)
A Winter
I bought my house through Harvey Richards and West and because of their amazing service at that time, there was only one agent I would choose when I decided to sell. I have now sold my property through them and Rory and Shauna put so much effort into the service they offer. They are professional, friendly and always go out of their way to help you as a buyer or seller. They respond instantly to emails and texts, I cannot fault them in any way. They’ve even helped me with things over the last couple of years when I haven’t been a customer, because they care. They go above and beyond for their customers. They are definitely the best agent in the area.... Read more
Seller
18th Mar 2021 (3 years ago)
S Sumerling
I couldn't have been happier with the service I received selling my property by Harvey Richards and West. From the start to finish of the selling process they made me feel at ease - keeping me abreast with everything and getting the sale through quickly and efficiently.
Thank you Rory and Shauna!... Read more
Seller
23rd Dec 2020 (4 years ago)
J B
Harvey Richards and West were extremely professional and efficient in dealing with the sale of our property. After having had a very negative experience with another agent, we were relieved to be dealing with individuals who were both optimistic and realistic. They matched the house with viable prospective purchasers and it was sold very quickly. When the first buyer pulled out unexpectedly, they were very reassuring and we quickly found another buyer. Shauna was absolutely brilliant all the way through. She communicated really well and helped greatly in navigating the sale through in record time despite the Covid situation. Whether you are looking to buy or sell a property, I recommend them most highly. A bespoke local company with excellent local knowledge who really understand the local market. That’s what makes HRW the best of the bunch in our opinion.... Read more
Seller
9th Dec 2020 (4 years ago)
Harvey Richards and West were extremely professional and efficient in dealing with the sale of my property. After having had a very negative experience with another agent, I was relieved to be dealing with individuals who were both optimistic and realistic. They matched my house with viable prospective purchasers and it was sold very quickly. When the first buyer pulled out unexpectedly, they were very reassuring and we quickly found another buyer. Shauna was absolutely brilliant all the way through. She communicated really well and helped greatly in navigating the sale through in record time despite the Covid situation. Whether you are looking to buy or sell a property, I recommend them most highly. A bespoke local company with excellent local knowledge who really understand the local market. That’s what makes HRW the best of the bunch in my opinion.... Read more
Seller
5th Dec 2020 (4 years ago)
S Sidelnyk
HRW are amazing and I bought AND Sold with them! Shauna and Rory are super attentive and understanding to whatever situation or indeed country you are living in! A big YES from me! : O )... Read more
Seller
27th Nov 2020 (4 years ago)
R Morgan
We called Harvey Richards six months ago and gave them a very specific brief along with several other agents in the town as our family needs meant only a particular sort of house would suit and within four weeks of giving them our brief our offer was accepted on a stunning sea view house where I now sit looking at the stunning sunset with my young family playing in the water. What a far cry London is. No other agent even called us !! Not even with something for us to view !!! therefore I cannot recommend Harvey Richards & West more highly to those seeking an outstandingly professional estate agent in Whitstable.... Read more
Buyer
14th Nov 2020 (4 years ago)
J Phillips
Amazing sales team. Could not ask for better service. I would definitely recommend this estate agents. The staff are very friendly and helpful, nothing is to much trouble, fantastic!!... Read more
16th Sep 2020 (4 years ago)
C Young
I’d been looking for a home in Whitstable for a long time and got to know the area, the housing stock and the estate agents very well
Rory, from Harvey, Richards and West was always exceptionally help and friendly . The properties he showed me always fitted my requirements and taste, no time-wasting. Once my previous house was sold, I had no hesitation in contacting him. I saw my present house on a Tuesday, we agreed a price and I moved in less than 2 months later. I have been very happy here and Rory immediately responded positively to any queries or problems in settling in long after the sale had gone through. Brilliant aftercare!... Read more
Buyer
11th Sep 2019 (5 years ago)
T West
This is the third time we have purchased a property through Harvey Richards and West and they have never failed to impress. So much so that we have also used them to sell a couple of properties due to their outstanding service.
Rory has gone above and beyond in helping us secure our recent purchase having listened to our requirements and finding a property to match.Shauna has always been very supportive in dealing with viewings and those "niggling" issues- a great team! Highly recommended.... Read more
Seller
6th Sep 2019 (5 years ago)
J Harris
Found our home through Harvey Richards and West in Whitstable. Very professional service, Rory ensured we had all the information we needed and were kept up to date. The whole process went very smoothly and quickly. Would highly recommend... Read more
5th Sep 2019 (5 years ago)
A Ghotbi
I recently bought my dream sea view house in Whistable through Rory & Shauna @ HRW.
To say how smoothly this deal went through is an understatement.
The staff there were all so professional and helpful in dealing with my many queries.
After viewing several properties with different agents it soon became clear that I would be buying one off the Harvey Richards & West houses due to the sheer arrogance and unprofessionalism of the other agents in the town.
Once again well done to all at HRW you made a stressful experience so much easier.... Read more
Buyer
5th Sep 2019 (5 years ago)
M Newman
Harvey Richards and West have just completed the sale of our Beach Hut. Shauna was outstanding, excellent communication and project management from first enquiry to completion. I can't recommend them highly enough... Read more
Seller
16th Oct 2018 (6 years ago)