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  1. Home
  2. Spiller Brooks Estate Agents - Whitstable
Spiller Brooks Estate Agents - Whitstable Logo

Spiller Brooks Estate Agents - Whitstable

Opens tomorrow at 9:00am
90-92 High Street, Whitstable, Kent, CT5 1AZ
Spiller Brooks Estate Agents, formerly Mark Smith Estate Agents, is a truly independent business run by Nikki Spiller who has 17 years of estate agency experience. Since opening, our emphasis has been focused on providing high quality professional services and support to our clients in everything we do. Specialising in residential sales, we have a devoted team at hand to work for you and with you in successfully selling or buying your home. Our clients enjoy a direct relationship with us in all matters related to the property market, guaranteeing effective results and a positive experience. With a prime high street location, our office has been designed specifically to encourage a customer friendly environment where business is discussed and transacted in a discreet and professional manner. Our ethos is always to deliver our services with enthusiasm, experience and commitment and a drive to provide the very best levels of customer service. We all live locally and are passionate and knowledgeable about trendy Whitstable town and surrounding areas….we too have the Whitstable bug (vibe)

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea

Spiller Brooks Estate Agents - Whitstable Reviews (49)

Have you used this agent?
  1. 94% 5/5 Stars
    94%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 4% 1/5 Stars
    4%
All (49)
Seller (25)
Buyer (8)
Landlord (1)
Tenant (0)
General (15)

N Rivers

5/5 Stars
Exactly what you need from a property agent, proactive, professional, and friendly...ticked all the boxes.... Read more
7th Dec 2024 (9 weeks ago)

J Gibson

5/5 Stars
I highly recommend Nikki and her team at Spiller Brooks. Selling my late parents home was dealt with sensitively by Nikki and Annabel. They listened, gave good advice and always followed up a viewing with a phone call to give feedback. Their positive view and enthusiasm on the property’s location enabled the sale to go through very quickly. The whole process went seamlessly. A big thank you to the team and I will definitely use them in the future.... Read more
Seller
6th Dec 2024 (9 weeks ago)

F Elfrougui

5/5 Stars
Fantastic service, honest, informative, great communication from the start to the end, 100%. I will use again.... Read more
15th Nov 2024 (12 weeks ago)

A R

5/5 Stars
Spiller Brooks never missed a beat during the sale of our house, there was nothing that was too much of problem and never any shortage of help from them all. If you are lucky enough to be buy through Spiller Brooks count yourself fortunate and if you missed the opportunity of selling through them, what a shame.... Read more
Seller
26th Sep 2024 (19 weeks ago)

S adams

5/5 Stars
At every step in the whole process Annabel at Spiller Brooks came through with her commitment to excellence. Her communication was first-rate from start to finish – she went out of her way to ensure every detail was taken care of without having to worry or chase any part of the process, from arranging inspections to the final step of completing on our dream home. She made the process stress free and a pleasure throughout. Huge Thank you !!!... Read more
Buyer
16th Aug 2024 (25 weeks ago)

R Parks

5/5 Stars
Great experience from marketing to completion. Nikki and the team were excellent, especially Annabel who managed the sale, kept us up to date and pushed the sale along when the going was a bit slow. She is a joy to work with. Can’t recommend Spiller Brooks enough - support your local independent!... Read more
Seller
15th Aug 2024 (25 weeks ago)

J B

5/5 Stars
A massive thank you to Annabel and the whole Spiller Brooks team with the recent purchase of my Flat. Annabel was very professional, supportive and friendly often going above and beyond keeping me informed and updated throughout the whole process. An absolutely amazing service during what is a very stressful time for buyers and sellers alike so thanks again everyone at Spiller Brooks.... Read more
Buyer
14th Aug 2024 (25 weeks ago)

C Hoskins

5/5 Stars
Many thanks to the team at Spiller Brooks for a great job during the purchase of my new home. I would recommend them to anyone.... Read more
Buyer
13th Aug 2024 (25 weeks ago)

E Thornton

5/5 Stars
Nikki and the team at Spiller Brooks in Whitstable have been outstanding on both a personal and professional level. I can’t really praise them highly enough and would recommend them wholeheartedly to anybody who thinks of buying or selling. I contacted them after I had been let down by another local estate agent. I was at the end of my tether, frustrated and anxious. Even before I became their client, Annabel and Nikki took the time to listen to my experience, offering much needed emotional support as well as their professional expertise. For this I will be forever grateful. I can truly say they went above and beyond! I was able to trust them, and this gave me peace of mind. They guided me through the process of selling my flat, always being there at the end of the phone, always staying positive, being supportive and working tirelessly towards achieving the best outcome for me. I am happy to say the flat has now been sold. Well done Nikki and the team and best wishes for the future!... Read more
Seller
17th May 2024 (8 mo. ago)

AH

1/5 Stars
They are sending pictures through our post and doors of other peoples properties who have sold in the area this is a breach of these people personal security, as they have taken pictures of other people properties in the neighbour hood,and sent pictures of the sold property to everyone. Estate agents should not be taking pictures of neighbouring properties and sending it to everyone. If you have sold properties you do not have to send pictures of others properties to everyone on neighbourhood. If somone needs an estate agent most are capable of finding one ourselves. From what have seen you do and post. What not use you at all, if need estate agent will look else where.... Read more
2nd May 2024 (9 mo. ago)

A Wootton

5/5 Stars
Excellent and friendly staff. Annabel always kept me informed regarding the sale of my late mother’s property. I would definitely recommend them as they helped me at a difficult time emotionally making it as smooth as it could be. We sold and completed within 3 months.... Read more
Seller
17th Apr 2024 (9 mo. ago)

T Dale

5/5 Stars
All Staff that we dealt with in this Estate Agent were very compassionate when dealing with the probate sale of my late father's bungalow. All through we were kept up to date with viewings, feedback, developments, offers, the process of selling and the actual sale. Very helpful indeed with completing all necessary documentation. All the worries attached to selling a property were alleviated by this very friendly team of people. Thank you!... Read more
Seller
2nd Mar 2024 (11 mo. ago)

J Rothery

5/5 Stars
The team at Spiller Brooks were so helpful and efficient when selling my property. They kept me informed at all times and gave incredibly helpful advice. Many thanks!... Read more
Seller
30th Dec 2023 (1 year ago)

D Dawton

5/5 Stars
A brilliant team of local Whitstable estate agents, helpful in everyway, I cannot praise them highly enough. From excellent photography and brochure through professional accompanied viewings to determined sales progression, all achieved in a friendly and thoughtful manner. I highly recommend Spiller Brooks.... Read more
Seller
18th Aug 2023 (1 year ago)

K Protheroe

5/5 Stars
Spiller Brooks provided excellent service throughout our recent buying process. Great communication and very efficient. Would highly recommend.... Read more
Buyer
26th Jul 2023 (1 year ago)

L Clifford

5/5 Stars
We were incredibly happy with the service we received from Spiller Brooks, Nikki and her team were a pleasure to work with and we would highly recommend them. They were always on hand to help, and always working with us for the best outcome for us. If we come to move in the future, I will certainly be going back.... Read more
17th Jun 2023 (1 year ago)

J Stuart

5/5 Stars
Well done all the girls at Spiller Brooks! Completed the sale of my Bungalow in only five weeks. Friendly, helpful and very Professional. No hesitation in recommending this local company. Thank you.... Read more
Seller
31st May 2023 (1 year ago)

K Hughes

5/5 Stars
The super Spiller Brooks team have been so good and caring and they demonstrated care and concern for us in our particular circumstances. They have applied themselves to ensure we could go through the stages of the things that needed to be thought through and dealt with in the process of selling , albeit we were a long way away and getting older with health problems. They have commended themselves well with efficient client care and the diligence in marketing and processing the sale.... Read more
Seller
17th May 2023 (1 year ago)

Anonymous Landlord

5/5 Stars
I was recommended Nikki at Spiller Brooks for a valuation on a property for probate. She was kind, helpful and very knowledgeable and I would definitely recommend her.... Read more
Landlord
28th Apr 2023 (1 year ago)

M Fletcher

5/5 Stars
The team very friendly and professional. Annabel was very attentive and knew what I was looking for a project with Seaview and that is what got awesome. Kept me informed chased where necessary and we completed in a reasonable time. Awesome experience recommended to all.... Read more
22nd Feb 2023 (1 year ago)

S Mayhew

5/5 Stars
All the staff at Spiller Brooks were unfailingly helpful in their endeavours to sell our property and we cannot praise them highly enough. We were kept informed on an almost daily basis as to how things were proceeding and with their help and guidance we managed to complete our sale just in time for Xmas.... Read more
Seller
19th Dec 2022 (2 years ago)

J Fraser

5/5 Stars
ABOVE AND BEYOND! We recently purchased through Spiller Brooks and can't thank them enough for their excellent service, including a recommendation for an alternative Mortgage Advisor who helped us when we thought all hope was lost!!! Annabel and the rest of the team were transparent, calm, assuring, thorough and accommodating throughout - they're also just really nice people to deal with! Always a smile when you walk through the door, and always keen to help. Not something you find every day. Thanks to you all Annabel, Nikki and Jeanette - we're over the moon in our new home, and truly appreciate all of your efforts!... Read more
24th Jun 2022 (2 years ago)

M Pemberton

5/5 Stars
I recently completed the purchase of a property sold through Spiller Brooks, and would highly recommend their service. Throughout the purchase they were very communicative and proactive, and it was obvious they were invested in progressing with both parties comfortable and with full visibility. Annabel was highly knowledgable and went above and beyond to offer support and advice even after we had completed the purchase. Thank you Annabel, and Spiller Brooks!... Read more
20th Jun 2022 (2 years ago)

J Page

5/5 Stars
Superb team, friendly, professional, & transparent! | I'm so pleased I went with my gut feeling and used Nikki and her team at Spiller Brooks in Whitstable to sell my house. From a technical point of view I received an asking price offer within a week of going on the market, which completed within the expected timeframe. However Spiller Brooks go much further than the technical services required. Nikki, Jeanette and Annabel understood all the emotional implications of selling a much-loved home as well as the financial aspect, and dealt with the whole process warmly and sensitively, something I'm ever so grateful for. There's not many estate agencies that place so much as importance on integrity and honesty as this fabulous local team. I hope to be in my current home for many years but when I next move I will definitely use Spiller Brooks once again, and highly recommend them to anyone looking to sell or purchase. Thanks team S.B. it was a total joy :)... Read more
Seller
10th May 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Absolutely amazing throughout - fantastic communication, always professional and so very, very, very helpful throughout the sale ... Read more
Seller
21st Apr 2022 (2 years ago)

D Jackman

5/5 Stars
Just had to write a 5 star review to say what excellent service and support we have had from the team at Spiller Brooks and would certainly recommend them .... Read more
22nd Mar 2022 (2 years ago)

H Palmer

5/5 Stars
We cannot recommend Nikki and her team highly enough. This is the second time we have dealt with them in the last three years and I would never choose another estate agent. Their service is professional, respectful and caring. They really listen, give grounded advice and obviously put their clients first before anything else. I would always choose Spiller Brooks' personal service over any other Estate Agent in Whitstable. They are a cut above the rest. Thank you so much Nikki, Jeanette and Annabel.... Read more
28th Feb 2022 (2 years ago)

J Phipps

5/5 Stars
I would highly recommend Nikki and her team at Spiller Brooks, I recently sold my bungalow with them and their service was exceptional. From the first point of contact to completion day I was kept fully up to date, I was impressed with their dedication, enthusiasm and ability to get the job done. If you are looking for an honest professional and friendly estate agent then look no further.... Read more
Seller
1st Feb 2022 (3 years ago)

H cleaners

5/5 Stars
Great estate agents... Read more
11th Jan 2022 (3 years ago)

N Matthews

4/5 Stars
They actually return calls .... Read more
10th Jun 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
With my mother having to go into care and with me living a long distance away then selling the home was not going to be easy. I could not have chosen a better agency. From the start there were lots of viewings and the property was under offer. Unfortunately by a time waster who dropped out. The Agency rapidly found another buyer and the sale process went well with excellent support and communication from the agency. Nothing too much trouble and the office very pro active on chasing solicitors etc. A delight to deal with from start to finish and a standard of service way above any Agency that I have used in the past.... Read more
Seller
3rd Jun 2021 (3 years ago)

D Baxter

5/5 Stars
We would just like to thank Mark Smith estate agents for their support and help during our purchase of our bungalow in Seasalter Whitstable. A special thank you to Jeanette who always kept us in the loop regarding the progress of the purchase, Her polite and professional help is very much appreciated.... Read more
Buyer
7th May 2021 (3 years ago)

H Thompson

5/5 Stars
We sold our flat through Mark Smith and couldn't have been happier with the service. The whole team are very professional but we had most dealings with Nikki and Annabel who went over and above what could be expected. The whole process was managed with us out of the country and this could not have been made smoother for us, from marketing, viewings, managing the legal teams to ensure a quick sale and even support with packing up the flat in our absence. So happy that we chose a small, local firm.... Read more
Seller
27th Mar 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Always available to help, polite, all round great service... Read more
Seller
10th Mar 2021 (3 years ago)

R Shepherd

5/5 Stars
We bought through Mark Smith Estate Agents, Whitstable, who were very professional and very helpful and at times more helpful than our own Estate Agent. They kept us informed at every stage and were very honest about what was happening in the chain. We cannot thank them enough for all their help, especially Jeanette who went above and beyond and is a great ambassador for the Company.... Read more
Buyer
8th Mar 2021 (3 years ago)

K Bains

5/5 Stars
We recently bought a house from Mark Smith estate agent. They are fantastic, they did their best during this unusual time to answer and chase all my queries. They were especially helpful in the period from the sale being agreed right up to completion. They helped the communication flow between us and the seller, which is especially required when buying a property in COVID times. A special mention to Jeanette, Annabel and Alfie who I interacted with, all of whom were polite, warm and professional.... Read more
Buyer
12th Feb 2021 (3 years ago)

E Dougall

5/5 Stars
We just sold our house with Mark Smith and I can’t recommend them highly enough. Everyone we worked with there was great but I have to highlight Nikki in particular. She managed our sale brilliantly, her communication was incredible and we really appreciated her support from start to finish.... Read more
Seller
10th Feb 2021 (3 years ago)

K Smith

5/5 Stars
I found the everyone at Mark Smiths Estate Agents to be friendly, polite and professional. They always answered the phone and always rang back when they said they would. I couldn’t fault their service, they have keep me sane through this whole process and would definitely use them again.... Read more
3rd Feb 2021 (4 years ago)

S T

5/5 Stars
Efficient, friendly a professional service throughout the sale of my late fathers’ property. Nothing was too much trouble and Nikki kept me fully informed as well as providing sound advice. Happy to recommend and will be using again in the future.... Read more
Seller
16th Dec 2020 (4 years ago)

C Andrews

5/5 Stars
We have just sold our house through Mark Smiths. We choose them as our agents, due to their excellent value for money but most of all, due to my immediate rapport with Nikki Spiller - Director. She was professional, warm and sincere from the onset and supported us through the whole process, as did her fantastic team, especially Jeanette Hoban - Senior Negotiator. We would thoroughly recommend Mark Smiths if your looking for an excellent, honest personalised service.... Read more
Seller
13th Dec 2020 (4 years ago)

C willy

5/5 Stars
The whole team are excellent anything you ask them to do they will do if they can.... Read more
10th Dec 2020 (4 years ago)

A Small

5/5 Stars
We selected Mark Smith agency for their professional and personable approach. The communication was fantastic throughout and the team worked together at all times. They would offer sound advice when requested and acted as smooth mediator through negotiations. We were very pleased to have them conduct our sale and we would recommend them in an instant!... Read more
Seller
20th May 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
We were extremely pleased with the service we received from the Mark Smith team in Whitstable. This was after we had tried another local estate agent who turned out to be operating on a “kiss me quick basis” with very little capability to sell a property if was not sold within the first two weeks of being on its books. Mark Smith on the other hand did know how to sell such a property and took the time with both parties to ensure a sale was completed in a competent manner. Many thanks for the service provided.... Read more
Seller
10th Apr 2020 (4 years ago)

J Hall

5/5 Stars
I sold my mobile home recently with Mark Smith. It did take some time but this was more to do with the decline in the market and other restrictions on the site like not allowing pets there. During the time my property was with the Agents they kept me informed regularly and when we had possible viewings and more they kept me informed at every step. They were very personable and very knowledgeable in the market, great from start to finish. I was never pressured into reducing the price to get a quick sale. I paid a fixed very reasonable fee that included all the paperwork so I didn't have to go to a solicitor. All in all I would definitely use this Excellent, Well Established, Independent Professional Estate Agents and If I ever go looking locally for a property to buy of any type I will certainly make this my first port of call. Although all the team did excellently, a special Thanks to Jeanette who always went the extra mile to get things sorted. Thank-you The Hall Family... Read more
Seller
21st Sep 2019 (5 years ago)

Anonymous Home Buyer

5/5 Stars
Excellent friendly and immensely helpful. With regards to previous comments about Annabelle being new!!!! As a derogatory comment. We all have to start some where. She explained she was new and with questions she couldn’t answer, she took them away and did answer. She will no doubt make an excellent member of the team. As was Janette. She has provided a collection of info and services. This all made for a stress less move. The company is a small friendly service. The personal touch was obvious. Thankyou.... Read more
Buyer
4th Sep 2019 (5 years ago)

L Wolek

1/5 Stars
Looks like I'm about to burst a 5 star bubble. I saw a new build flat for sale with this agent on Zoopla. I requested a viewing. I was then bombarded with questions regarding my status on the market. I gave as many details as I could, making clear that I was interested in new build flats. I was then asked for a budget. I answered clearly and precisely at 1pm. I then got sent 5 property details at 3pm which were not flats. I replied that I didn't want details of bungalows, and that she should listen to what potential buyers wanted. She then emailed that she had sent the details before I had said no bungalows. Uhm. That's a lie, how stupid to say 'before ' when clearly it was 2 hours after i had made a request for flats only. I then got a stroppy email asking ne when i could view the original flat. Breach of confidence here, I don't think so.... Read more
14th Aug 2019 (5 years ago)

Anonymous Homeseller

5/5 Stars
Very happy with Mark and his team - all very professional and friendly.... Read more
Seller
17th Apr 2019 (5 years ago)

Anonymous Homeseller

5/5 Stars
Met with Nikki Very helpful, none of the usual estate agent waffle. She kept me in touch constantly Full marks????... Read more
Seller
17th Apr 2019 (5 years ago)

F Doyle

5/5 Stars
Amazing lovely staff... Read more
14th Dec 2017 (7 years ago)
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