Compared to the estate agents we are buying from, they were amazing. Quick to respond and ready to help.
The valuation was way above what we got and they were too quick to change the price.... Read more
Seller
18th Dec 2024 (4 weeks ago)
A nice smooth transition from start to finish, great communication.... Read more
Seller
1st Dec 2024 (7 weeks ago)
Anonymous Homeseller
Great people, great product and a great result ????... Read more
Seller
6th Aug 2024 (24 weeks ago)
It was an amazing experience with staff of Holden Copley most especially Millie and Josh. Both exemplifies professionalism and selflessness. I give both of them a very huge thumbs up.... Read more
Tenant
18th May 2024 (8 mo. ago)
Sophie Bellaby in the after sales is amazing. She chased and chased to get the exchange done.
Truly professional and dedicated individual... Read more
Seller
10th Aug 2022 (2 years ago)
Really good service... Read more
Buyer
25th Mar 2022 (2 years ago)
I am afraid I cannot give a good review . We put our property on the market in March . It was just one error after another . One problem was they promise that you won’t be doing many viewings yourself when in reality we ended up doing the vast majority and when they did send an agent he was late and I ended up half doing the viewing before my husband tapped on the agents car window to say the viewers were already inside .
2 They found us a buyer only problem was they were selling a property that no one would be able to get a mortgage on . This was due to a problem that is widely known about in the U.K. it went all the way to signing contracts before the problem was flagged . We ended up paying thousands in solicitors fees for nothing at all. They should have looked out for this completely forseesble problem that should have been flagged on day one .
2 they are very difficult to get hold of , you have to ring four times for someone to pick the phone up .
Before our house sale fell through Steven Holden admitted the service we received was unsatisfactory, and was in his defence going to halve the bill had the house sale actually gone through . However it hasn’t gone through and we have removed our property from the market having already paid enormous solicitors fees for nothing at all as it was allowed to proceed to signing contracts . The problem was only flagged when our buyers buyer tried to access her mortgage .
Holden Copley charge way more than anyone else but don’t check potential buyers out properly , ending up costing you lots of money and time for nothing .
.... Read more
Seller
8th Aug 2021 (3 years ago)
We was really pleased with our sale Holden Copley was really good all the way through. Kept us updated and helped with any problems.... Read more
Seller
24th Apr 2021 (3 years ago)
Professional at all times ,worked extremely hard to complete the sale.Always available to discuss any issues.... Read more
Seller
22nd Mar 2021 (3 years ago)
The team at Holden Copley were absolutely amazing,very kind and helpful.
The sales progressor at the Arnold branch(Georgia) is a complete gem.Always happy to help,always returned emails,if all sales progressors were like this lady then house buying and selling would be so much easier.Can’t thank her enough....to anyone wanting to buy or sell..consider this team as they are brilliant.... Read more
Seller
16th Feb 2021 (3 years ago)
Melissa Denton has been professional throughout this process. She has liaised weekly with us during a time of great frustration. Can't thank her enough for her help.... Read more
Buyer
12th Oct 2020 (4 years ago)
they were good
I onlydont. give 5 stars as house had subsidence and it should have been marketed for cash buyers only from the begining and I wasn't advised accordingly but once I was having problems with the sale they very quickly remarked and updated me regularly and very efficiently... Read more
Seller
22nd Aug 2020 (4 years ago)
I found all the staff at Holden Copley very professional. At every step of the way they worked extremely hard on our behalf. As I was selling on behalf of my mother and living a distance away the staff were very helpful with problems that arose. They always kept me well informed with developments and dealt with negotiations very well. I would have no hesitation in recommending them .... Read more
Seller
10th Jul 2020 (4 years ago)
Holden Copley were the one positive constant in our whole home buying experience. We can’t commend them enough! From valuation to sale, they were a cut above the rest. Layla, Chelsea and Georgia were so helpful with our sale. When it came to our purchase we really can’t thank Emma Franks enough! Don’t know how she does it but she really did go above and beyond the call of duty to push things along and be a calming influence throughout! Feel like we struck lucky in our choice of estate agents. Been singing your praises to friends and colleagues ever since! Thank you guys. ????????... Read more
Seller
23rd Apr 2020 (4 years ago)
I was very pleased with service from start to finish
Very happy with price achieved... Read more
Seller
28th Oct 2019 (5 years ago)
All the staff were excellent !! Very professional and every time you call it's a pleasant experience not a chore . We sold our property within a week so i would highly recomend holden copley .... Read more
Seller
27th Jan 2019 (5 years ago)