R Gomez
I recently concluded my tenancy with Holroyd Homes, and I couldn't be more satisfied with the service they provided throughout my time renting with them. From the very beginning, Simon and Russell were incredibly helpful, always responding promptly to any inquiries and going the extra mile to ensure everything ran smoothly.
Throughout our tenancy, they were consistently professional, trustworthy, and transparent. We always felt supported, whether it was during the moving-in process or when we needed assistance with maintenance issues. Every time we contacted them, they were quick to resolve matters and kept us informed every step of the way.
What really stood out was their honesty and integrity. We never had to worry about hidden fees or unclear processes – everything was upfront and explained in detail. Even after we left the property, they were efficient with the check-out process, ensuring everything was settled fairly.
They are the best letting agents in Haywards Heath, we truly appreciate all the help and care they provided during our time as tenants, and we would highly recommend them to anyone looking for a reliable and supportive agency. If I ever need to rent in HH again in the future, I wouldn't hesitate to return to them!... Read more
Tenant
3rd Dec 2024 (7 weeks ago)
L Sayers
Thank you Simon for keeping me informed all the way through and having more information more quickly than anyone else! I haven’t moved for many years so your contacts were most reassuring in what turned out to be a long process. Settling in nicely!... Read more
Buyer
8th Aug 2024 (24 weeks ago)
Jane
Simon is an outstanding estate agent. He is straightforward to deal with and, unusually, does exactly what he promises. Most agents I have dealt with are active until an offer is accepted. Simon kept in regular contact with me and was active in chasing everyone involved up to exchange and completion so that I always knew what was happening.
I would have no reservation in recommending him!... Read more
11th Jun 2024 (7 mo. ago)
C lewis
Excellent Service from Simon and Russell - they kept me informed all the way along and sorted any problems out as soon as possible. Approachable and always had time to listen. Very excited to be finally moving in - been a long journey. Highly recommend Holroyd.... Read more
31st Jan 2024 (11 mo. ago)
M Coghlan
Simon helped me sell my home for a great price and was awesome throughout the process. Best estate agents in Haywards Heath for sure!... Read more
Seller
31st Jan 2024 (11 mo. ago)
S Mills
A well deserved 5 stars. My husband and I recently sold our rental property with Holroyd Homes. Both as rental agents and with the sale of our property, the service we've received from Simon and Russell has been excellent.
We followed Simon's marketing advice when we placed the house for sale and this quickly resulted in 3 offers. We were able to proceed with the best potential buyer and had a relatively quick, no nonsense sale, at a price we were happy with.... Read more
Seller
5th Aug 2023 (1 year ago)
L Simpson
Excellent staff…... Read more
22nd Apr 2023 (1 year ago)
K Grimley
Simon and the team helped with the sale of our flat and they were faultless. So honest, friendly, helpful and supportive throughout and they took all the stress out of the sale for us. Fantastic communication and pro active approach made for a smooth sale. I would not hesitate to recommend Holroyds Homes to anyone.... Read more
Seller
31st Mar 2023 (1 year ago)
L Thorogood
Really positive experience buying through Holroyd Homes. They have been professional yet friendly and helpful every step of the way.... Read more
Buyer
9th May 2022 (2 years ago)
S Attewell
Absolutely superb service! We have recently brought a property in Haywards Heath and Simon and his team have gone above and beyond. Nothing has been too much bother and they have kept me updated throughout the whole journey! I would 100% recommend Holroyd and wouldn’t hesitate to use them should we need to in the future.... Read more
Buyer
21st Feb 2022 (2 years ago)
G Sheridan
I took some time before I put my property on the market and was more interested in using an independent firm. I am a professional myself and I have high expectations and selling and buying a home is can be very stressful. Both Simon and Russell ticked all the boxes when it comes to professionalism and getting the job done. They are approachable and responsive with their negotiations and always happy to assist.
I also purchased my ongoing property with them and experienced both selling an buying and I couldn't have had a better service. It was very stressful towards the end but with Simon's valued experience we managed to Exchange just before Christmas.
It has been a breath of fresh air dealing with Holroyd's and would not hesitate to recommend them.
Thank you Simon and Russell for all of your hard work.
Gaynor.... Read more
Seller
23rd Dec 2021 (3 years ago)
B Easton
Simon and his team were professional and diligent throughout the recent sale of my property. Simon came to value the property and instantly came across as very sincere and genuine. There was realism and honesty from the outset , which can sometimes feel hard to find from the larger chains of estate agents. Simon personally handled many aspects of the sale and helped to speed up the process by chasing up enquiries with solicitors. All queries swiftly responded to by the team. Highly recommended.... Read more
Seller
1st Jul 2021 (3 years ago)
M Hodgson
Holroyd Homes acted for some years as managing agents for my rental property in Haywards Heath and then as agents for the sale of that property. I was happy with the service they provided in both capacities and always found Simon, Louise and Russell to be professional and helpful in my dealings with them.... Read more
Seller
30th Jun 2021 (3 years ago)
M Brown
When we took the decision to sell our home, we approached multiple agents for valuations. After meeting with each agent, we felt that Simon was the most sincere and made us feel like we wouldn’t just be “another client on the books”. We then took the decision to sell our home through Simon and his team. From the onset, the whole team was professional, friendly, responsive and kept us updated throughout the process. Louise conducted multiple viewings in our home and these were undertaken with respect to our property and possessions, which was particularly important during the pandemic. We would highly recommend Holroyd Homes Ltd... Read more
Seller
19th Apr 2021 (3 years ago)
G Wright
Always there to help, my agent of choice... Read more
1st Apr 2021 (3 years ago)
F Ab
Well managed... Read more
11th Dec 2020 (4 years ago)
R Costello
From a client perspective, Simon and the team clearly coordinate well. They proved knowledgeable about the housing market place and extremely capable when implementing a long sales/ marketing process of such a valuable asset.... Read more
3rd Dec 2020 (4 years ago)
R Elliott
I first dealt with Simon 11 years ago when I bought my first home from him. His service was exceptional and my husband and I always said that when we wanted to sell our house we would always use him. For the second time round he has been exceptional truly going above and beyond, which is exactly the reason why we used his services again.
Simon offers a personal professional service and most importantly keeps us fully informed during the entire process. When things got stressful Simon and his team did there best to take the stress away which really has helped.
Simon and his team are professional yet friendly and go the extra mile to help. I can't thank them enough for everything they've done for us. We have brought and sold through holroyd and both services have been exceptional. We viewed many houses this time round through other agents and the service from them was appalling. From though we didn't find our new home through Simon this time round he still offered advice on helping us find the right home.
I will always use holroyd if I was to sell or buy another home and always recommend him to others.
I want to say a huge thank you to all of the team for all of your help!... Read more
Seller
5th Nov 2020 (4 years ago)
S Adamson
We have sold with Holroyd on two occasions and cannot speak highly enough of Simon and his team of Russell and Louise. They are professional and efficient but maintain honesty and integrity at all times. Their extensive knowledge of the local market is invaluable and they have advised us perfectly through the whole process. I would not hesitate to recommend selling with Holroyd Homes.... Read more
Seller
2nd Jul 2020 (4 years ago)
S McCarthy
We bought our new house through Holroyd Homes and couldn't have been happier with the service. Simon, Russell, Louise and the team were always available when we needed anything and everyone was very friendly and easy to speak to. They were also great at helping to move the chain along without being pushy with us which was very much appreciated. Now that I have had the experience of dealing with the Holroyd team I wouldn't want to use a different estate agent again, and wouldn't hesitate to recommend them to anyone.... Read more
Buyer
29th Jun 2020 (4 years ago)
J Gooding
Excellent, well run, polite, diligent. Used to rent and to make purchases and always feel looked after in the hands of people who are both knowledgeable and caring.... Read more
29th Jun 2020 (4 years ago)
H Kingston
I could not recommend Simon and his team highly enough, extremely professional, responsive and a pleasure to deal with.... Read more
10th Jun 2020 (4 years ago)
R Mortenson
We have just sold our house through Holroyd home and have nothing but praise for them. From the start we were impressed by Simon and felt we could trust him. The marketing of the house was very good and we had a steady stream of viewings and a few offers before finding our buyers. All through the process, Simon, Louise and Russell kept us fully informed. Once we had accepted an offer, I feel that they exceeded our expectations in keeping a really close eye on the whole chain and making sure we knew exactly what was happening.
The team were all really nice to deal with and they made the whole stressful process bearable! We have no hesitation in recomending Holroyds, I don't think you will find a better Estate Agency... Read more
Seller
26th Jan 2020 (4 years ago)
C newman-smith
Simon and his team worked relentlessly to keep our chain together, and after several months we were able to move into our house. We have Simon and his team to thank, that we didn't lose it. I wouldn't hesitate to recommend Holroyd Homes.... Read more
Buyer
18th Dec 2019 (5 years ago)
T McDermott
Excellent customer service, friendly, helpful & efficient. Holroyd were selling the house we have just purchased but were way more helpful and communicative than Cubitt & West (our own Estate agent) throughout the whole process. I would definitely recommend them.... Read more
Buyer
8th Dec 2019 (5 years ago)
J M
My Wife and I cannot thank Simon Holroyd and his Team enough for all of their help.
We have used many Estate Agents over the years and Holroyd Homes are by far the best Estate Agents we have ever come across.
Simon also gave us some excellent contacts to help us along the way.
You will not find a more professional, committed and helpful Team. Thank you again a keep up the outstanding work.... Read more
21st Nov 2019 (5 years ago)
My Wife and I cannot praise Simon Holroyd and his Team enough. We have used many estate agents over the years and Holroyd Estate Agents are certainly a cut above the rest.
The professionalism is of the highest quality and they do everything possible to ensure the right result for all parties is achieved.
If you are looking to sell or buy a home then these are the people for you. Thank you all so so much Holroyd Homes and keep up the excellent work.... Read more
Buyer
21st Nov 2019 (5 years ago)
L miller
AMAZING Estate agent.
We were using another local estate agent in Haywards Heath to sell our house that we found terrible. They didn't give us any feedback,, hardly any viewings, kept blaming it on the price etc. etc.
We decided to engage with Holroyd Homes after about 16 week of nightmare. Instantly we felt so much better from the first time of meeting Simon, he gave us some amazing advice, gave us realistic price and communication was spot on from start to finish.
We had a great flow of prospective buyers coming through the property and within 8 weeks the property was sold.
They have been brilliant in keeping the communication open all the way to us Exchanging last week.
We couldn't be happier with the service from Holroyd and would like to thank Simon, Russell and Louise for all your help!!... Read more
Seller
15th Oct 2019 (5 years ago)
L Coghlan
Such great service, the team always go above and beyond to make sure things happen in a timely and logical manner. Friendly and professional with a wealth of contacts. Would recommend to anyone looking to buy, sell or rent.... Read more
30th May 2019 (5 years ago)
C G
We bought our first home through Holroyd and the whole process was quick and easy. We were looked after every step of the way by Louise & Simon. They also recommended some brilliant people to support us with the purchase. I would definitely use them again and recommend them highly!
Very professional
Thanks Holroyd Team!!... Read more
Buyer
30th May 2019 (5 years ago)
S Robinson
Fantastic service all round. Very thorough with respect to every stage of the house selling process.
All Holroyd Homes staff were really friendly and helpful.
I wouldn’t hesitate to recommend using Holroyd Homes especially due to their considered personal touch.... Read more
Seller
13th May 2019 (5 years ago)
We have dealt with Holroyd homes as landlords for several years with a property in Haywards Heath. Initial thoughts were that Nutley would be outside their catchment area. We need not have worried however as from the beginning we had multiple viewings on our property. The Holroyd team kept us informed at all times of viewing appointments and outcomes and an acceptable offer was received in a matter of weeks. Since then all aspects of the sale have been handled expeditiously and we are due to complete shortly. Excellent and personal service all round. Thank you.... Read more
Seller
11th Apr 2019 (5 years ago)
L Lambourne
I have now used Holroyd twice to sell my property's over the last 5 years and am always blown away by the level of service i receive. They are not the "typical" estate agent, they give an honest approach to the whole process and keep you updated along the way. I have never had to second guess anything and have always known where i stand. These things are very stressful and Holroyd have always made me feel calm in the knowledge they had it all in control. I wouldn't use anyone else if i am honest.... Read more
Seller
28th Mar 2019 (5 years ago)
I Walker
Louise and I switched to Simon Holroyd and his team when a popular competitor was having little joy in selling our semi-detached home. We noticed a big difference straight away in a much more positive attitude to selling OUR house.
We both felt that the team cared how we were doing, keeping us informed, great advice and putting them selves out as if nothing was too much bother. They were a great help with the sale when a buyer had soon been found, making every effort to ensure that all went smoothly with a 'nothing is to much trouble' attitude.
Ian Walker... Read more
Seller
18th Jan 2019 (6 years ago)
T King
A truly excellent service provided by the team at Holroyd Homes. Simon and Louise were extremely helpful with my house purchase and I would not hesitate in recommending this firm.... Read more
Buyer
16th Oct 2018 (6 years ago)
S Harvey
I purchased a property through Holroyd. Always reachable and prompt with reply’s. Great communication throughout they also delivered the exchange and completion date I needed. Would definitely recommend.... Read more
Buyer
17th Aug 2018 (6 years ago)
S Partridge
Very happy with the service provided throughout the purchase, very helpful and did everything they could to get it completed at our convenience... Read more
Buyer
17th May 2018 (6 years ago)
J Knott
The team at Holroyd were nothing short of superb throughout the entire sale process, and I would highly recommend them to anyone looking for an honest, supportive and friendly agent. Thank you again.... Read more
Seller
17th May 2018 (6 years ago)
H innes
I have no hesitation in recommending Holroyd to anyone looking for a quality agent. I have used Simon and his team for both sales and as an agent for my rental property and have nothing but good words to say.
No fuss, no false claims, just gets the job done. Thank you!... Read more
19th Dec 2017 (7 years ago)
D Garrett
Having dealt with Simon in buying this property I cannot fault the service at all. Very accommodating and everything ran smoothly. Cannot recommend Simon and the team enough to anyone. Thanks for your help... Read more
Buyer
31st Oct 2017 (7 years ago)
J Parkinson
Really pleased with the high level of service, Simon and the team made the whole experience of selling stress free... Read more
Seller
31st Oct 2017 (7 years ago)
C Francis
Great team at Holroyd estate agents. Very professional and friendly. Always upfront and honest which is a refreshing change. Sold our home without any hassles. Would use again and highly recommended.... Read more
Seller
29th Sep 2017 (7 years ago)
Daniel
Having purchased and sold many houses while working my way up the property ladder, I have come across many estate agents and without doubt Simon Holroyd and his team are the best estate agents i have dealt with - they are not a stereotypical estate agency - they are honest, friendly, loyal and go above and beyond to ensure that your house sale/purchase goes smoothly and efficiently. Many estate agents in the area have come and gone, but I am so glad that Holroyd have not. I wouldn't use anyone else now. They are a great independent company, where you will treated as an important client, rather than just a number on their books.... Read more
Seller
21st Sep 2017 (7 years ago)
N Gray
Really friendly staff. Great communication. Louise and Simon were really helpful and gave great advice even when selling wasn't going as smoothly as we'd hoped!... Read more
Seller
11th Sep 2017 (7 years ago)
S white
Arranged a viewing for a property only to find the property is not for sale.not even the courtesy to ring us to tell us this or they wouldn't be meeting us for the viewing. Then fobbed us of by saying they had left is a voicemail and we had given them the wrong email address. Utter shambles!!!!!!... Read more
5th Aug 2017 (7 years ago)
G K
Very happy with Simon and his team. Great tenants, quick turnaround and good returns. Nice chap. Recommend!... Read more
Landlord
11th Oct 2013 (11 years ago)