J Ahearne

Five stars aren’t enough for the team at Hunters.
We originally listed our property with a national agency that promised the world but delivered neither exceptional service nor even a moderately acceptable experience. Moving to Hunters was a completely different story.
Andrew, Geoff, and Joy handled both our sale and eventual purchase with outstanding professionalism. Their communication skills are exceptional—never condescending, always working with us as partners. Unlike the national agency, which constantly forwarded us to a third-party answering service, Hunters provided direct phone numbers and either answered immediately or returned calls promptly.
They found us a buyer quickly and, crucially, drove the legal process relentlessly when no one else seemed inclined to. Throughout, they gave us honest assessments rather than shaping the narrative to suit their own agenda. And for all that, their fees were very reasonable and competitive.
Don’t be swayed by the glossy brochures of national agencies promising buyer networks through their nationwide offices—it’s meaningless in the Rightmove era. What really matters is an agent who can sell your property and push the legal process forward. We have worked with a national agency before and had a positive experience, but their fees were significantly higher than Hunters, and the service was no better.
A huge thank you to Andrew, Geoff, and Joy. We wouldn’t hesitate to recommend Hunters to anyone.... Read more
Seller
26th Feb 2025 (22 days ago)
M Underwood
Personable, friendly and hardworking estate agents. In a difficult housing market their experience and dedication got results, and they were lovely to deal with along with it. I would use them again and recommend to others... Read more
25th Nov 2024 (16 weeks ago)
N Dorin
Wasting time... Read more
17th Sep 2024 (6 mo. ago)
S Tritton
Only spoke to a lady on the phone she was very helpful and friendly... Read more
12th Feb 2024 (1 year ago)
R Harrington
We found Hunters to be very efficient from the start of the process (photos, EPC, etc) to the end. The marketing and open day worked wonders and we sold our home immediately with a choice of several buyers. A shout out to both Beatrice and Celia who kept us completely informed throughout the ensuring legal processes and who were constantly keeping the sale moving forward by liaising with all the parties involved until the sale completed successfully. Would recommend and use again.... Read more
Seller
19th Oct 2023 (1 year ago)
We had a very efficient service from Hunters in Folkestone. The signing on process and identity checking, photos, EPC etc were all carried out quickly and efficiently. Our house was well marketed, and we had plenty of viewings and several buyers to choose from! A shout out for both Beatrice and Celia who kept us well informed on a regular basis chasing up the various parties (of which there were many) every step of the way right up to completion. Thank you Hunters.... Read more
Seller
19th Oct 2023 (1 year ago)
David
Ads fairly basic compared to some newer agents. Chain-free sale took 5 months then collapsed. Other agents would have chased up more often and put back on the market after a few weeks with no progress. Most staff helpful and friendly but one was quite rude at times. Could be a one-off of course, so do your own research first.... Read more
Seller
15th Sep 2023 (1 year ago)
Celia and her colleagues helped me through a difficult time and were very helpful. I would highly recommend them.... Read more
Seller
6th Aug 2023 (1 year ago)
V Shaw
A most unpleasant, undignified annd stressful experience. No duty of care and certainly not professional. I do not recommend if you expect service in return for the fee paid to them.... Read more
9th Jul 2023 (1 year ago)
A Max

I'm leaving a review after trying to resolve a problem.
I have moved into a property that has animal dander and I'm extremely allergic to some animals. I was told the carpet s have been cleaned but I don't believe this to be true. When I ask for proof they were cleaned Celia said "why do I need to prove that you!? (because I am a tenant and deserve to know the truth)
I have had terrible allergies since moving in. And have to take a lot of medication ????I have never met such rude impolite estate agents that don't want to help.
I feel like I've been lied to which has greatly affected my mental health the William harvey hospital have got me through this time
I was blamed for the severe mould issue in 2the sidings Lyminge.
This has really affected my health.
There is a mould problem within the roof yet Celia wood is blaming the tenant. Disgusting behaviour. This lady is REFUSES TO BE TRUTHFUL. HERSELF AND JOHN NEALE KNOW THE TRUTH. I hope justice is served.
They have false accused someone who is being tested for cancer.... Read more
Tenant
26th Jun 2023 (1 year ago)
A Sisk
I came to Hunters in desperation due to 2 previous estate agents failing to sell my property. From the start they were polite, professional, brilliant communicators and generally worked hard to get my sale over the line. I wont use any other estate agent from now on. Thank you!... Read more
Seller
7th Jun 2023 (1 year ago)
Roy
Absolutely top class service. Charlie and the team pulled out all the stops to keep us in the loop and for our purchase to go to completion. Roy & Kim... Read more
Buyer
12th Mar 2023 (2 years ago)
F phone
Due to a misunderstanding we missed an appointment but were booked in the next morning and advised we can view along with existing viewers. Upon turning up the viewing girl asked us to stay outside while the existing viewer was in. Fine. She made it a point to comment she has to go to other appointments afterwards so rushing us before we're even in. We got in for around 7 minutes before the next appointment turned up. This is when the girl said "sorry the next appointment is here". She casually turns to the next couple and says to them "they're just leaving". In our earshot. I'm a cash buyer. I considered putting in an offer but I feel a bit shooed in and out. I appreciate fitting us in but there's a certain manner in which you don't make a client feel insulted. My worst experience out of the three agents I've viewed with in Folkestone.... Read more
25th Feb 2023 (2 years ago)
E JP
Didn’t bother showing up to a viewing despite us calling an hour previously to double check it was still going ahead. No call or text to let us know either, really rude.... Read more
21st Jan 2023 (2 years ago)
C M
My mum had the good fortune of meeting up again with Celia recently when she came to do a valuation of the property. Celia was a work colleague of my mum's in the 1980s, and has since sporadically bumped into over the years in the town. Celia has always been kind, courteous, and had the time to share a smile and a hello. It was then without hesitation that mum decided that she wanted Celia as her estate agent.
Celia had a very good understanding of the market, and matched this with a knack for appreciating the unique aspects of the property. This paid off. The property was under offer on the first viewing very near to asking price. It was a win win for everyone.
From the small details of getting the listing photos correct to the big questions of should we take this offer or wait for another one, Celia was on the ball, and always showed the ability to get it right.
Thank you Celia!... Read more
Seller
30th Dec 2022 (2 years ago)
J White
Celia and Lesley were absolutely amazing at getting me moved into my flat as quick as they could, kept me informed throughout the process and nothing was too much trouble, thank you.... Read more
Tenant
9th Dec 2022 (2 years ago)
M 173
This is the second time Celia has sold a property for us, I can't imagine choosing anyone else. The first time must have broken some record for speed. This last time, I suspect, required a massive effort from Celia to keep everything on track. Celia, I'm sorry I joked about pulling out of the sale... Well done and thank you.... Read more
Seller
2nd Aug 2022 (2 years ago)
Process going smoothly. Agent got viewings and multiple offers. ... Read more
Seller
30th Jul 2022 (2 years ago)
Y Truss
Professional, friendly and efficient service.
We would recommend these estate agents to everyone.... Read more
15th Dec 2021 (3 years ago)
T Gamgee
Sold through Hunters. Very good experience. House sold quickly to a well vetted buyer. Transaction was outlined by branch manager at the outset and all expectations were met or exceeded - prior experience has been of ill founded promises to secure the appointment and then excuses as to why not deliverable. Thank you to Celia and Team for doing exactly what you said you would and without any fuss, miscommunication or broken promises.... Read more
Seller
5th Oct 2021 (3 years ago)
G Aspie
It's been a while since I came across such incompetent people. Avoid if you can or they will mess you around and you dont need that in your life...... Read more
17th Sep 2021 (3 years ago)
M Polka

I have reviewed the advert of the property, and as the agent was informed by the seller that the tenant would be vacating the property and would be served a section 21 upon the acceptance of the offer, there would be no need to advertise that there is a tenant in situ within the marketing material as the property would be sold with vacant possession upon completion.
This is the outcome of a formal complaint due to a flat purchase failure as after 4 months of waiting, I have been told the tenant will be not vacating the property until November (further 4 months). False advertising, misleading potential buyers, and incredibly unprofessional attitude - escalated on several occasions, yet with no improvements so reporting to the Property Ombudsman. The entire experience was shambolic and rather stressful for me as a first time buyer, putting me in a difficult housing situation due to a chain of failures.
Senior management needs to step up and implement some radical changes in order to avoid things like this from happening again!... Read more
Buyer
17th Sep 2021 (3 years ago)
monkey7587
Good staff... Read more
25th Aug 2021 (3 years ago)
M Cook
Very many thanks to Charlie and Celia for all their help in going above and beyond to secure our property on time. The hamper was a lovely touch. .... Read more
Buyer
9th Jul 2021 (3 years ago)
Holly
I have found Hunters in Folkestone to be nothing but brilliant. Super helpful and really knowledgable. Thanks for all your help.... Read more
1st Jun 2021 (3 years ago)
V 1981
If there was half a star rating that would be more fitting!
My first and last experience. Enquired about a property they had listed on Rightmove and got a four word response, " property is sale agreed." No greeting or formalities, no hello or thank you, just "property is sale agreed."
Normally, you might introduce your agency, ask what I'm looking for and possibly, as you are an estate agent, sell me a property? I guess the concept of an estate agent selling a property to potential buyer is one Hunters are not familiar with. Obviously one to avoid.... Read more
31st May 2021 (3 years ago)
M Martin
Thank you to Charlie, Celia and the team at Hunters for their great service, support and guidance in selling our flat. They were highly professional with valuable insight and expertise. Communication was excellent and we felt looked after throughout the selling and conveyancing process. We wouldn't hesitate to recommend them, or use them again.... Read more
Seller
8th Mar 2021 (4 years ago)
J gibson
From the start these guys were on the ball and snappy with responses and also responsive to any (and many!) Questions regarding our potential house purchase.
I must put one name forward in particular though:Charlie Craddock. He went that extra mile for us and nothing was a problem for him......even when he was on holiday!
A top professional guy working for a very professional company. Bravo.... Read more
Buyer
8th Dec 2020 (4 years ago)
Hunters were excellent from start to finish; they were quick and efficient when it came to getting the house on the market, getting viewers in and chasing up the buyer. Communication was excellent and I was given good advice throughout.... Read more
Seller
6th Nov 2020 (4 years ago)
D Priestley
Charlie Craddock was cheerful and positive and inspired confidence throughout the purchasing process of my Buy to Let house in Folkestone. He was quick to respond by email and calls when I needed information. And he was a great problem-solver. When my Surveyor's Report came back revealing significant damp issues, I was worried and almost pulled out of the purchase. However Charlie organised a quote from a reliable, expert company to fix the problem. It could have been a show stopper! I'm grateful that Charlie, with his knowledge of local properties and extensive contacts in the building industry, was instantly able to help. Now I am thrilled with my new property and the vendor is also delighted that we have completed so amicably and smoothly. I highly recommend Charlie for his competence and friendly, helpful approach to buyers and sellers of properties.... Read more
Buyer
30th Oct 2020 (4 years ago)
P stanhope
Absolutely delighted with the team in the Folkestone branch especially during these difficult times. Will definitely use them again if we decide to sell in the future. Many Thanks.... Read more
9th Aug 2020 (4 years ago)
Z Jane
The whole team at Hunters made buying our first home so much easier! Everyone was extremely friendly, supportive and helpful in pushing our case through to completion. Charlie and Theresa put a lot of their time in dealing with our requests and were always so helpful and kind and picked up the phone every time we called. I'd highly recommend using Hunters Estate Agents and I'm sure we will again in the future!... Read more
Buyer
23rd Jul 2020 (4 years ago)
P Gurung
Thanks to the Hunters Team, Folkestone - very professional... Read more
21st Jul 2020 (4 years ago)
M Motorsport
Well done to Celia and her team securing the sale of our property in challenging times. Multiple viewings were organised with email confirmations of the viewings. Hunters Conveyancing also did a great job.... Read more
Seller
4th Jul 2020 (4 years ago)
P Bridgford
A friendly and helpful estate agent. Highly professional and a pleasure to deal with.... Read more
5th May 2020 (4 years ago)
J Lewis
Very attentive throughout service. Made me feel valued and central part of the process. We had a shakey start but soon replaced with attentive professionalism... Read more
29th Apr 2020 (4 years ago)
P tamang
Thank you to Celia and her team at Hunters for their letting services. Everything was explained to us fully and communication and contact was great. Celia did a great job making all of us feel comfortable and at ease with the process. I look forward to continuing to use Hunters and would recommend them. Thank you Celia and team!... Read more
Landlord
21st Apr 2020 (4 years ago)
W Golding
This was our first experience using Hunters and it was by far the best we have had as tenants of a property let and managed by a real estate agency. The staff have been amazing and super helpful throughout the tenancy. If I had a property to let in the area I would absolutely chose Hunters to manage it, they have been very responsive to any query and conducted the management visits as required. A special mention goes to Celia, for her pragmatic and resolutive approach and care.... Read more
Tenant
11th Apr 2020 (4 years ago)
M Thomas
Fabulous service from Charlie and the team. Brilliant recommendations on our properties in the area. Once we can, we will be using them to help us further.... Read more
27th Feb 2020 (5 years ago)
J Phillips
A reliable and helpful estate agents that helped facilitate the house purchasing process.
My first impressions were concerning as I arranged a viewing of a property with them and the agent was a no show. Fortunately the sellers were lovely and we looked around regardless.
From there they had been nothing but helpful. We reported the incident the next day and the manager dedicated an amount of her day short notice to us and ensuring that we were satisfied with their service. Our primary contact, Charlie, was quick to reply and helpful in his responses throughout the process.
Overall we had no issues with them and would consider using their services again.... Read more
Buyer
15th Jan 2020 (5 years ago)
Y Mckenzie
Very unprofesional.Travelled from London to view two property's.No one turned up to show us the property's and as we waited more than half an hour phoned the office at least four times and had to leave messages as there was no answer.Our viewing was at 16.00 and at 16.40 I went to the office to find it closed although the closing time showed 17.00.They obviously decided on a hot weekend bank holiday Saturday that they would close office with no regard for any client that was waiting outside the property hoping to be shown round.Since I have returned to London I have had no contact from hunters in a way of an explanation or apology. I find them to be extremly unprofesional and would not approach this company again.... Read more
28th Aug 2019 (5 years ago)
G Monsen
What a wonderful team with their inspirational leader...without whose efforts this deal would have probably failed..recommended... Read more
20th May 2019 (5 years ago)
A Burnett
Very happy with the service provided when buying our new house Paul was extremely helpful arranged extra viewing and couldn’t of been more helpful throughout the process....
I would however think twice about using the solicitor they recommended but that’s a different review.... Read more
Buyer
3rd Feb 2019 (6 years ago)
T Bertram
Thank you Celia for a great service. Sold within three weeks of going live. Very pleasant to deal with, nothing was too much trouble.... Read more
Seller
18th Dec 2018 (6 years ago)
C Devine
Great service I would recommend to anyone..Paul the agent we dealt with went above and beyond to help us find the perfect place for us.... Read more
5th Nov 2018 (6 years ago)
B Vinall
“You Was There” ????????
Many thanks to Celia and the guys. Our faith was well founded, and couldn’t be happier. To start we didn’t think it could happen, but it did, and now....
“We Got Here” ????... Read more
11th Jul 2018 (6 years ago)
B Lewis
Me and my partner have just bought our first house together through Hunters. The staff have been amazing throughout the whole process. They are always contactable via email or telephone and are prompt to contact you with any updates or news. I cannot thank Hunters enough for making our experience as first time buyers so effortless!... Read more
Buyer
3rd Apr 2018 (6 years ago)
A Batchelor
Great service - have used them for a few years now and wouldn't change.... Read more
20th Feb 2017 (8 years ago)