J Palmer
Just completed on my lates Mothers property. From the initial visit with Ashley to handing the keys to Gary, the process went smoothly, professionally and sympathetically.
Regular updates from Julie and Selene reassured me that I had made the right choice of agent.
I would recommend Iconic to any wanting a personal, professional and efficient estate agent... Read more
Seller
14th Oct 2024 (14 weeks ago)
S Ouldzaouche
Iconic were the estate agents for our purchase. Selene was brilliant from start to finish - friendly, knowledgeable and helpful. She helped us with everything, even advising on works we wanted to carry out. She communicated with solicitors so I often didn't have to. It was all seamless and, despite the normal stresses of house moving, a pleasant experience which I really appreciated. We would definitely recommend Iconic, you get a much more personal service than a larger faceless estate agents. We would 100% consider using Iconic for our sale in the future.... Read more
Buyer
12th Oct 2024 (14 weeks ago)
S Taylor
We didn’t use Iconic to sell but if we decide to move in the future they will be top of our list. We purchased a property from them and can honestly say they were faultless.
We had most of our dealings with Julie and she was absolutely brilliant, communication was first class all the way through whether that be for updates or chasing solicitor's! Even with hiccups in the chain she was there to support in dealings with solicitor's.
It was a pleasure to buy from Iconic and wouldn’t hesitate to recommend to anyone else.... Read more
Buyer
30th Sep 2024 (16 weeks ago)
L Tuttle
Absolutely faultless service and highly recommended. Selene dealt with every enquiry I had quickly and efficiently and I would definitely use Iconic again in the future. 10/10!... Read more
27th Sep 2024 (16 weeks ago)
D Farrell
Fantastic estate agents with service second to none. A smaller than usual agent so you get more personal service. Julie in particular is a fountain of knowledge and is happy to deal with any queries in a brilliant polite professional manner. Would definitely recommend.... Read more
18th Sep 2024 (17 weeks ago)
L O
We bought our house with Selene from Iconic, who was so fantastic in helping us finding our new home. The whole team were excellent, professional and friendly. Would highly recommmend using Iconic.... Read more
Buyer
9th Sep 2024 (19 weeks ago)
D Stephenson
My wife and I have just bought a house through Ivonic, and in particular Julie Sadd. We were under very tight timescales as our tenancy was expiring quite quickly. Julie was amazing, she helped us as an intermediary between the vendors and their solicitors and met us many times at the property to enable access for measuring for floors and blinds etc. Nothing was too much to ask for, Julie was very amiable, professional and very approachable, ensuring a seamless and very proactive purchasing process.
I Do not think we would have made it on time if it was not for Julie, 10 out of 10!
Dave and Nicky Stephenson... Read more
Buyer
28th Aug 2024 (20 weeks ago)
A arthur
Can’t fault them. We purchased a house with them and they were excellent, we were updated with how the chain was going more often than we would have hoped and were very happy with all our interactions! Highly recommend... Read more
Buyer
24th Aug 2024 (21 weeks ago)
R humphrey
Julie at Iconic was amazing in helping us find our new home. Super friendly and helpful! We couldn’t be more delighted with the service provided by Iconic.... Read more
Buyer
30th Jul 2024 (24 weeks ago)
S Granville
Bought and sold a place through Iconic and cannot fault them throughout the whole process. We had lots of viewings very quickly after listing which (at our request) were all handled by Iconic.
The team are all extremely professional, great with their communication and responsive to questions, queries and requests.
I would certainly be looking to use them in the future!... Read more
Seller
10th Jul 2024 (6 mo. ago)
S Barker
Bought and sold a property through Iconic and everything was faultless. Plenty of viewings arranged for my old property and was kept updated on any offers. They even chased my solicitor to make sure things moved quickly and smoothly. The whole process was made easy. Friendly and helpful throughout. Thank you "Team Iconic." Gary, Ashley, Julie and Selene. Highly recommended.... Read more
Seller
9th Jul 2024 (6 mo. ago)
Clarke
Julie @ Iconic was very helpful in trying to find us a house and contacted us amdirectly about properties she thought we would be interested in. Really liked working with her.... Read more
24th Jun 2024 (6 mo. ago)
H Holliday
During my property search I found Selene really helpful, she listened to my requirements and sent me relevant details but without pressure! I found her to be very professional and friendly and I would want to deal with Iconic in the future.... Read more
24th Jun 2024 (6 mo. ago)
J Bradley
After finally getting settled in our house that we bought through Iconic and having the time to reflect on the process I feel l can now give my review. Unfortunately I feel when it comes to Iconic (I won’t name who dealt with the majority of our house process) It ended up being more stressful than it needed to be. Also there was some advertising of the property we bought that was very misleading and has caused us to be majorly out of pocket due to this. Therefore I can’t recommend using Iconic.... Read more
Buyer
4th Jun 2024 (7 mo. ago)
W Lawns
Everyone at Iconic have been so helpful with our house move. They’re all very professional and lovely to deal with. We couldn’t have picked better Estate Agents. Thanks so much to the whole team!... Read more
A Watson
Exceptional estate agent service. Selene has kept in touch with potential properties for our next purchase and has listened to what we want in a new home. She has been kind, down to earth and professional and has massively helped us with advice throughout our journey. Everything you would want and need from an estate agents. Would highly recommend.... Read more
Buyer
3rd Jun 2024 (7 mo. ago)
E Coates
Amazing communication throughout and always feel that they are doing their absolute best for you. Everyone at Iconic is absolutely brilliant. This is the third time that I have sold my house through them and I would not hesitate to use them again. Highly recommend.... Read more
Seller
9th May 2024 (8 mo. ago)
J Phelps
All of the staff at Iconic were great. They have many years of experience and it shows. Selene was a real asset to us and helped get things chased with solicitors and all parts of our chain. She has a very professional way of working and is easy to approach and talk to. She is friendly and has excellent communication skills. Julie and Gary are also very helpful and the whole team really know their business very well. I would highly recommend this company for selling a property. In my view they provide a far better service than the national high street estate agents who are never easy to contact and provide little, if any, help once they have booked a viewing and an offer is made. Thank you everyone at Iconic.... Read more
Seller
24th Apr 2024 (8 mo. ago)
M Ronde
My husband and I were pleased with the service and proffesionlism of all the staff at Iconic, Julie and Selene showed us around some lovely property's. If we needed to sell or use an estate agent again Iconic would be at the top of our list and we would recommend you to anyone who needed to move. Thank you all once again for all your help and time.... Read more
11th Apr 2024 (9 mo. ago)
M Betts
Iconic are one of the best estate agents we've ever had the pleasure of talking with - the entire team are super friendly and helpful. Special thanks goes to Selene who showed us around various properties - she was honestly excellent, really friendly and knowledgeable, answering any questions we had. In the end we have gone with a different property not with Iconic, but if we're ever in the position for a property search again Iconic will be our first port of call. Thank you!... Read more
27th Mar 2024 (9 mo. ago)
G Harper
Lovely staff, who can't do enough to help, going above and beyond. Would like to say a Big Thank you to Selene and Julie. Would highly recommend.... Read more
21st Mar 2024 (9 mo. ago)
D Rowley
The team at Taverham are super friendly and efficient. Kept informed at all stages of the sale even when things didn't quite go to plan through no fault of Iconic. Highly recommend them to anyone and being local was a major bonus. 5 star across the board. Thank you ????... Read more
Seller
13th Mar 2024 (10 mo. ago)
J ROWLEY
Iconic from day one were friendly, helpful & empathetic. Kept communications going, answered questions promptly. This took the edge of a stressful time, for which I am grateful for. Julie was lovely ????... Read more
13th Mar 2024 (10 mo. ago)
K Bacon
Lovely estate agents, answered all our questions easily and happily. Made the process of buying a house that little bit easier. Lovely welcome gift also which was a really nice touch. Sorry it took me so long to leave a review.
Thanks again!... Read more
Buyer
11th Mar 2024 (10 mo. ago)
A Harry
Thank you very much Iconic estate agents and Julie for making the home buying experience as smooth as possible! Communication was excellent and all the staff were very friendly! I would highly reccomend... Read more
Buyer
10th Mar 2024 (10 mo. ago)
A Brown
Selene has been fantastic throughout buying our property with iconic. Selene has been there for us, keeping us updated with the process, and following along things to help speed up the process. Such a lovely and fantastic estate agent, and the whole process with iconic has been a pleasure. :)... Read more
Buyer
28th Feb 2024 (10 mo. ago)
The whole experience was a fiasco!
I was mislead from the start, by Gary the director. He is arrogant, unprofessional and rude!
However, I wish to highlight- I didn’t find the same with his partner Ashley or the office staff, they behaved professionally as we would all expect.... Read more
Seller
23rd Feb 2024 (10 mo. ago)
G palmer
I have just purchased a house with Selene at Iconic.She has been brilliant every step of the way.Keeping me informed with what’s happening always lovely and cheerful and went that extra mile to help.
Absolutely fantastic service.
Thank you Selene and Iconic.... Read more
Buyer
22nd Feb 2024 (10 mo. ago)
I have been in contact with Selene at Iconic throughout my viewings with several agents in the Norwich area. Although the house I found wasn’t through them. I can honestly say the service and knowledge was amazing. Selene and the team are very professional and kept me up to date on a weepy basis of houses that were coming to the market. Jo... Read more
Seller
7th Feb 2024 (11 mo. ago)
D Phipps
Absolutely fantastic experience with Selene. Nothing was too much trouble and we viewed the property for my mother on a few occasions as she wanted to be sure of her purchase. Cannot rate them high enough and highly recommend if you want someone you trust.... Read more
Buyer
18th Jan 2024 (11 mo. ago)
I Long
Spoke with Chris during our move, very helpful and happy to chat to us. Made things alot smoother for us.... Read more
4th Jan 2024 (1 year ago)
A Hurst
Had a great experience applying for a rental property thanks to Chris and his team. Terrific service and communication throughout. Would highly recommend!... Read more
Tenant
19th Nov 2023 (1 year ago)
R Taylor
Such a great company to work with,they found and signed up tenants in super fast time after my previous estate agent let me down at the 11th hour,they were so professional & courteous as they kept me updated & informed through every step of the process! I would highly recommend this estate agency! 10/10... Read more
Landlord
6th Oct 2023 (1 year ago)
The team at Iconic are very friendly & professional and were a great support to me when selling my house. My dealings with Ashley, Gary, Julie and Lauren have only ever been excellent and I would not hesitate to recommend them. I have sold three of my houses with them so I think that speaks for itself! Thank you to all the team.... Read more
Seller
7th Sep 2023 (1 year ago)
I was impressed by how pro-active Iconic were from the beginning. Their communication was clear about how they would proceed and at the end of the first week they had shown about a dozen customers round my empty property. They found a buyer in two weeks! Well done Iconic!!... Read more
Seller
11th Jul 2023 (1 year ago)
A Cossey
I am so glad that we used Iconic Estate Agents to sell my Dad’s property.
Ashley’s valuation was spot on, as a buyer offering the full asking price was found within two weeks of him seeing the property.
Julie was fantastic throughout the whole process, keeping us up to date with all developments.
The level of customer service we received was superb.
I cannot recommend Iconic highly enough.
Thank you!... Read more
Seller
3rd May 2023 (1 year ago)
J Granados
We purchased our house through Iconic. Julie in particular was fantastic, keeping us updated regularly and helping to chase things up. Would recommend!... Read more
Buyer
24th Apr 2023 (1 year ago)
Gary and his team were excellent
Always kept us up to date with what was happening and kept us informed every step of the way
Were very hands on and helped in every way we asked... Read more
Seller
1st Apr 2023 (1 year ago)
A williamson
My partner and myself have been searching for a new property for some time and Lauren has been most courteous and helpful in our search. She has always been very professional in our dealings with her.... Read more
24th Mar 2023 (1 year ago)
E Moy
Iconic were great during the purchase our first house. All the staff are really friendly and helpful, especially Julie, and unlike some estate agents Iconic aren’t pushy in any way. We would highly recommend them... Read more
Buyer
23rd Mar 2023 (1 year ago)
D Norvill
Although we did not buy through Iconic, we were impressed with the help and time given to us in our search. We found Lauren to be very knowledgable and friendly, and if we are either selling or buying again would definitely contact Iconic.... Read more
24th Jan 2023 (1 year ago)
S Williamson
Recently I moved house. unfortunately my moving process took 10 months.
There were many problems, involving various issues, none due to Iconic, however, Julie has been outstanding and very professional in chasing answers, supporting me throughout the process.
Initially I was contacted by Iconic, as they were aware I was searching specifically for a bungalow.
I have to say, it was worth the wait, as it suits my needs perfectly.
Thank you.... Read more
Buyer
20th Jan 2023 (1 year ago)
A B
I have dealt with Iconic for over a year and they are very competent and on the button. I work with lots of estate agents but I really enjoy working with them and when I’ve rang them to remind them to chase up tasks, they’ve already done it and are ahead of the game, very good. AB... Read more
19th Jan 2023 (1 year ago)
K Edwards
We knew we wanted Iconic to sell our house about 5 minutes after meeting Ashley. We were so impressed with him, he made us feel comfortable and that we would be in very good hands throughout the process. It was noticeable how genuine he is.
Lauren’s been great at pushing the process through and keeping us up to date with the progress of our sale, and answering all of our questions, big and small.
We’ve interacted with the whole team at some point throughout our sale and purchase, and they’re all just lovely and genuine, helpful people.
We wouldn’t hesitate to use Iconic again. They have a personal touch about them that is non existent at other estate agents!... Read more
Seller
19th Jan 2023 (1 year ago)
H Warburton
Fantastic service from Iconic, as first time buyers myself and Caitlin were extremely impressed with the service and the help received from the first time we walked in the door! Lauren was amazing from initial viewings right through to exchanging and completion! She kept us updated every step and was always super responsive. Thank you so much!!... Read more
Buyer
12th Jan 2023 (2 years ago)
K Search
Great service, attentive and friendly staff, Julie was a superstar and couldn't do enough for me, every agent there was exceptionally helpful... Read more
10th Jan 2023 (2 years ago)
P Needham
I would highly recommend Iconic who have been very personable and a pleasure to work with such a fantastic team... Read more
6th Jan 2023 (2 years ago)
J Veloso
Recently purchased a property through iconic, we have been taken care off by Lauren and she’s been fantastic, she went above and beyond to make sure the process is smooth, always responsive. Very pleasant experience, I definitely recommend!... Read more
Buyer
29th Dec 2022 (2 years ago)
V Ahern
Very professional estate agents. Was kept up-to-date by phone and email of new properties on the market. All the staff were extremely helpful and knowledgeable. Would definitely recommend.... Read more
21st Oct 2022 (2 years ago)
Andy
Lauren was always helpful and appeared better informed and experienced than many estate agents that we encountered. Also very polite.
Thanks Lauren.... Read more
12th Oct 2022 (2 years ago)
A Henderson
Lauren was friendly and helpful honest good company... Read more
30th Sep 2022 (2 years ago)
S Selectaj
Thank you so much!Great service from you guys !... Read more
30th Sep 2022 (2 years ago)
C McIntyre
After being left disappointed and let down by a few estate agents when searching for my first home, I came across Iconic. My very first telephone call was with the wonderful Julie. She offered some reassuring words and a promise that she would get in contact if a property came onto the market matching my requirements. A few weeks later Julie rang about a property that was about to come onto the market that she could get me viewing for the next day. I absolutely loved the house and was very happy when the offer was accepted. Julie and the rest of the iconic team were professional, prompt, kind and reassuring. The whole team were very genuine with the support and advice that they offered. They even managed to get the sale to completion before the end of the summer holidays which helped me significantly with returning to work!! Since moving into the property Julie has (and continues to be) been very helpful with helping me to settle in and sorting out the final bits and pieces.
I highly recommend Iconic and if I do move again, I will not hesitate in getting back in contact with Julie and the team at Iconic.
Thank you Iconic for helping to make the dream come true :)... Read more
Buyer
9th Sep 2022 (2 years ago)
P solomon
The team at Iconic have sold 2 properties for me over the last 10 years, they cannot be faulted.
They went over and above to make sure that things went smoothly, and were professional and kind.
I have recommended them and will continue to do so.... Read more
Seller
8th Sep 2022 (2 years ago)
S Johnstone
I put my house on the market with Iconic. Thanks to all the team for getting the sale through despite all the difficulties along the way. A special thank you to Lauren who chased the solicitors to get it over the line.... Read more
Seller
6th Sep 2022 (2 years ago)
T Gocz
Iconic in Norwich it's absolutely brilliant!! We kept in touch with Lauren all through the process, she was very helpful and always there when needed! She works very hard for both venders and buyers. I definitely recommend her and her services!!!!! I'll be using Iconic in the future too that's for sure!! Thank you Lauren/ Iconic Norwich... Read more
31st Aug 2022 (2 years ago)
J Usher
Lauren was absolutely brilliant through the purchase of our first time couldn’t recommend enough!... Read more
29th Jul 2022 (2 years ago)
G (WhyiRace)
Nothing but praise for Iconic, fast effective service and very thorough. Julie specfically was great and made looking for properties an easy process.
Being busy with work, Iconic took not of when to contact me and made sure to catch me when I was free.... Read more
1st Jul 2022 (2 years ago)
Sally
Our sellers used Iconic and our point of contact was Liam. He was by far the most helpful person in the whole process - responding to queries quickly, chasing the chain regularly and keeping us updated. The welcome pack on key collection was a lovely surprise. Would definitely recommend.... Read more
30th Jun 2022 (2 years ago)
B James
As first time buyers, we have just completed on our house purchase with Julie. She was an absolute star throughout the whole process, keeping me involved and up to date and reassuring me when I started to go a little stir crazy! She was super quick to reply to all my emails and I never felt ignored or pushed aside. Thank you so much Julie, if we ever decide to move again we will be in touch! :D... Read more
Buyer
23rd May 2022 (2 years ago)
D rustom
Great service throughout the whole process. Lauren took all the stress out of finding our dream home for us . Really happy we've been living here for 3 months now. Would highly recommend... Read more
Buyer
16th May 2022 (2 years ago)
K Ward
I have been searching for a property for over two years now. I have put my name down at every estate agents to be kept up to date with any new properties that come to the market. Out of every estate agent in Norwich, I have found that Iconic have provided the best service. Even though I have not sold through Iconic, Julie has been absolutely incredible throughout and has personally emailed me straight away with any properties that match our criteria. I have never experienced this with any other estate agent, and shows how she is willing to go above and beyond, making your experience extremely personal. Julie’s customer service has been outstanding, and I will be recommending Iconic to anyone who is looking to sell/buy. We cannot thank her enough and she’s an asset to your team!... Read more
15th Apr 2022 (2 years ago)
J Stewart
Excellent service and experience selling our home with Iconic. Liam and Gary were excellent from start to finish, providing open and honest advise about the current market and handling the sale of property which needed the chain to be managed due to a few legal hurdles. Would definitely use again and recommend to others.... Read more
Seller
28th Mar 2022 (2 years ago)
A Lachtay
We sold our house with iconic and couldn’t have been more happy with the service.
From initial contact it only took 3 days to get the property on the market with excellent photos. Everyone was there to help us every step of the way. There was none of the jargon talking hard selling I’ve seen with other agents. It was all honest fair advice.
The help didn’t stop with the sale, Lauren was there to help us with our purchase as well to keep the whole process running as smoothly as it could.
You’d be hard pushed to find an agent that could do more for an incredibly fair price.... Read more
Seller
26th Mar 2022 (2 years ago)
C Nickerson-White
Not knowing what to expect as this was my first time moving, The Iconic team are absolutely amazing. My wife and I had a few issues along the way with the chain collapsing 6 months into the process. Ashley and Liam have to have a special mention for their professionalism but genuinely everyone in the team helped to recover our sale seamlessly.
There was something else that spoke volumes to me along our journey, and that was the fact that our buyer said they wish they would have used Iconic.
Many thanks again for a great service from start to finish.... Read more
Seller
8th Mar 2022 (2 years ago)
J Cooper
What a fantastic team!
From the very first meeting to the last, everyone was friendly and proactive in providing timely updates as well as ensuring availability to deal with any questions or concerns. We would definitely recommend their excellent and professional service.
A big thank you for all your support.... Read more
7th Mar 2022 (2 years ago)
R Pitcher
Helpful and friendly from start to finish.
Made the process of selling our house as stress free as it could be.
Good communication throughout.
Would definitely recommend and although we don’t plan on selling again any time soon will use in the future if we do sell again.... Read more
Seller
5th Mar 2022 (2 years ago)
Sophie
Lauren has been so helpful throughout our buying process keeping us informed all they way she is very friendly we had a great service.... Read more
Buyer
24th Feb 2022 (2 years ago)
I Connelly
A thoroughly professional and friendly estate agency. We registered with them whilst house hunting in Norfolk and we couldn't have wished for a better service.
Daily updates on properties coming onto the market, quick replies to emails and most important to us, they arranged viewings, sometimes at short notice because of the distance we were travelling and rang us back as soon as those viewings were arranged.
Polite, knowledgeable and helpful staff. What more does anyone need?.
I 100% recommend this company to anyone getting involved in todays busy property market. You won't be disappointed.... Read more
23rd Feb 2022 (2 years ago)
H Bishop
Very helpful and efficient service. Lauren updated me regularly throughout the buying process and was a great help.... Read more
Buyer
9th Feb 2022 (2 years ago)
L brown
We brought our house off of Iconics and dealt with Lauren mainly, although everyone at Iconics was amazing!
We had sold our house in 24hrs back in July and found a house within a few weeks. However, after 4 long months decided we would pull out as the venders didn’t seem to be in any rush to find somewhere and after constant calls and emails to the estate agents that we brought from ( not Iconics) was so poor in getting back to us or even letting us know what was going on! We just gave up….
We then found out the house we brought had sold already back in March and had pulled out of the sale because again they couldn’t find anything!!! After the poor man had moved out of his home. So basically massive time wasters!
We then was on such a time scale as our first time buyers were understandably getting restless! We then found this house through Iconics and they were so incredible!
Lauren was brilliant! She got back to us so quickly and reassured me through everything, Lauren really knew her stuff… I honestly couldn’t of got through it all without her!
We had a dead line for the 14th January and even thou we had Christmas and lots of bank holidays Lauren was there every step of the way and along with our solicitors (who were also amazing!) we was in our knew home by the 14th!
So on behalf of myself, my husband and our 4 children we would like to say a BIG thank you to Lauren and all the team at Iconics!!!! ????... Read more
Buyer
2nd Feb 2022 (2 years ago)
M Burton
Our initial contact with Iconic was Gary. He gave us some really good advice on selling our property, and also buying our new home. I was particularly impressed when he came back to take a second set of photos, as the light was better. Within 3 days of going live we had 5 viewings and 4 offers and sold for above the asking price. The next stage was ably handled by Julie, who was thoroughly professional. We would not hesitate to recommend Iconic to our friends.... Read more
Seller
31st Jan 2022 (2 years ago)
B Nuttall
Iconic helped us to sell our home for a good price in a timely manner and provided a friendly, professional service. Special thanks to Lauren in particular for helping to progress our sale and keeping us up to date with any new information. Would use Iconic again if we look to move again in the future.... Read more
Seller
24th Jan 2022 (2 years ago)
I dealt with Lauren mainly, although all the staff were brilliant! Lauren was amazing and always helped me with any queries or problems. Really nice to talk to and was always honest and really knew her stuff. Couldn’t thank her more!!!... Read more
Buyer
19th Jan 2022 (2 years ago)
J Stubbing
I have recently purchased a house through Julie at Iconic Estate Agents in Taverham. Throughout my search for a home, Julie has been attentive and supportive, contacting me promptly when a house become available and always making sure herself or a colleague was available.
Thank you for helping me find a home for myself and my little boy, that we are going to be very happy in... Read more
Buyer
11th Jan 2022 (3 years ago)
D Grigson
The process of buying my home was made simple and Julie was always on hand to answer any of my many questions. Wouldn't hesitate to use them again. Thank you so much!... Read more
Buyer
15th Dec 2021 (3 years ago)
T Page
I would like to say a massive thank you to Lauren Cutler, she definitely went above and beyond helping me with my house move. She was able to help with all my many questions and updated me all the way through the process either by email or telephone call, Lauren was always happy to help and I would happily recommend Iconic and especially Lauren to anyone going through a house move.... Read more
15th Dec 2021 (3 years ago)
A Burvill
The prompt, polite and efficient service I have received regarding selling my property has been outstanding. The advertising was fast and effective; the viewings in my absence were always dealt with sensitively, and any communication was always quick and polite.
I would recommend Iconic to anyone with a view to buying or selling a property.
Thank you to all of the team who have helped me to sell my property.... Read more
Seller
13th Dec 2021 (3 years ago)
Posting on behalf of my mum. After being in the same house for 35 years, it was a massive step for her to move. Gary Craven from Iconic was absolutely brilliant. From his first visit to his last, he was punctual, efficient, sympathetic with her. Along with his professional approach he mad her feel safe throughout the whole move. We can’t thank you enough Gary. If we ever need to buy or sell you will definitely be our first port of call. Anyone reading this thinking shall I use them the answer is yes. I have tried selling houses before with some of the bigger companies and they have nothing on a small family run company as they have more of a passion. Well done iconic and thank you.... Read more
Seller
12th Dec 2021 (3 years ago)
I sold our house through Iconic and tbh they couldn’t have helped me out more if they tried. I was in a horrible situation I was in, they understood and remained professional, first buyers went MIA 3 weeks before completion, Lauren called me and said I’ll sell it again instantly, it was sold within 4 days. Every estate agent needs a ‘Lauren’ working for them. She was professional, she kept me up to date on text which was handy whilst at work, any problems she picked up the phone to tell me in person and sorted them out, she even text whilst it was out of work time. Tbh I wouldn't have got through the process without her. She deserves so much recognition for how personable she was throughout a stressful time making things slightly easier at every turn!... Read more
Seller
2nd Dec 2021 (3 years ago)
M wright
Great service kept us updated and informed at all times , we felt confident they had are best interests at heart ,we would recommend them to all our friends for a reliable trustworthy services... Read more
24th Nov 2021 (3 years ago)
G Gray
In fairness without the professionalism and good will displayed by Julie Sadd of Iconic I am sure my move would’ve collapsed. Julie has been supportive and assertive in her dealings in many ways taking over the role of my solicitor as well as helping us settle in the area and I can not recommend Her enough which in turn must be reflective on the company she works for.... Read more
24th Nov 2021 (3 years ago)
M Calver
Allowed the spread of inaccurate and derogatory comments to circulate in relation to a previous tenancy, not very professional and not really acceptable...
Update: email sent with details of my grievance.
Update: email re sent... Read more
Tenant
23rd Nov 2021 (3 years ago)
Iconic was 1 of 3 agents that valued my property, each agent gave the same valuation,which was higher than I expected. However I chose Iconic because they are local to property and seemed to have the most sold boards locally. They actually brought a prospective buyer round before the house went on the open market, and the buyer offered full asking price. Iconic were approachable and helpful all the way through the process to completion.... Read more
Seller
15th Nov 2021 (3 years ago)
J Rennie
A brilliant, patient team of people who always know what they're talking about, regardless of who you speak to. In a move that had its fair share of delays and frustrations, Iconic were consistently great, and undoubtedly a big part of the reason why I was able to move when I did, and not weeks afterwards. Thank you!... Read more
11th Nov 2021 (3 years ago)
P Sharples
Thanks to Lauren at Iconic for her enthusiasm throughout my recent new home purchase .Whilst working for the vendors Lauren kept in contact with me and was able to inform me of significant developments . I am obliged..... now settling in .... Read more
Buyer
1st Nov 2021 (3 years ago)
P Fisher
Amazing experience from start to finish. I was in a situation where I needed reassurance and updates throughout the sale process. I was given brilliant customer service and achieved an asking price offer that exchanged within 8 weeks! Gary and his team are extremely helpful and professional and went above and beyond to guide me through a tricky sale. I would recommend them to anyone... Read more
Seller
25th Oct 2021 (3 years ago)
G Clayton
Found Iconic to be proactive in setting up viewings for our property. Very friendly & approachable and pleased we chose them. We would recommend them.... Read more
Seller
7th Oct 2021 (3 years ago)
D Norwich
Just completed a sale with Iconic, and in spite of 2 purchasers pulling out (not Iconic's fault), the Iconic team were very fast and reactive in securing a new purchaser. I dealt with Lauren, Gary, Julie, Liam and Ashley and happy with all of them - thanks!... Read more
Seller
3rd Oct 2021 (3 years ago)
M Booth
Twice used and would highly recommend .
Great service and truly excellent.
Many thanks... Read more
24th Sep 2021 (3 years ago)
L Zetter
Hi my brother moved from London to Costessey and we have been dealing with Julie from Iconic. There was issues with chain we were in and Julie was great in keeping us informed. She was quick to answer emails and phone calls . Would recommend Iconic to anyone buying or selling in area
Liz... Read more
22nd Sep 2021 (3 years ago)
J Page
Buying and selling our property through Iconic was an absolute pleasure, very professional, very responsive to any queries that we had, made our move run as smoothly as possible, if we were to move in the future would definitely use Iconic, thank you to all the team at Iconic in Taverham especially Julie and Gary thank you both for all your help and support ????... Read more
Seller
22nd Sep 2021 (3 years ago)
J Toombs
Gary was my initial contact & I liked how “non sales” his approach was; he listened, was down to earth & offered a service which met our needs. Lauren looked after us throughout the sale process, which because of probate delays took longer than we all had hoped for. But despite the delays, Lauren kept in regular contact and ensured it all went smoothly. She was professional & helpful. I would have no hesitation in recommending Iconic.... Read more
Seller
9th Sep 2021 (3 years ago)
S mark
Thanks so much guys, buying property can be so stressful!
you always helped me and kept me updated with any information needed
Thanks again ????????????... Read more
Buyer
7th Sep 2021 (3 years ago)
A Spence
Throughout the purchase of our home through Iconic Estate Agents, we always felt well informed at each stage of the process, and valued as individuals. Lauren and the rest of team were fantastic.... Read more
Buyer
3rd Sep 2021 (3 years ago)
D X98
Fantastic! Can 100% reccomend. Lauren did a fantastic job comunicating with me, and keeping me well informed on the whole process. She was really helpful for a first time buyer like myself. Definitely a 5* estate agent... Read more
Buyer
26th Aug 2021 (3 years ago)
P Churchill
A brilliant estate agent! I bought through them recently and was really impressed. Lauren was my main contact and couldn't have been more on-the-ball with what was happening with the chain. She was instrumental in ensuring it all kept moving, kicking the large chain I was selling through into the gutter. Thank you to all of them at Iconic for going above and beyond.... Read more
Buyer
3rd Aug 2021 (3 years ago)
H Sadd
Recently bought a house through Iconic. They were extremely helpful and responsive and I felt that the staff went the extra mile!... Read more
Buyer
20th Jul 2021 (3 years ago)
K Greville
We had a great service from Julie at Iconic, she kept us updated every step of our moving house journey and had a very calming influence on what is a very stressful time. Thank you Julie!!!... Read more
14th Jul 2021 (3 years ago)
PD
Very friendly but professional. Sit back and they do all the work. Lauren was fantastic with the sale of my house. Definitely recommended,... Read more
Seller
2nd Jul 2021 (3 years ago)
J S
We’ve bought and sold with Iconic and have always had a great experience. My house completed on Friday and couldn’t be happier with their service! They have great local knowledge and are just great people!... Read more
Seller
29th Jun 2021 (3 years ago)
K Burgess
Gary & the Iconic teams support and advice to achieve the sale and purchase of a new home was excellent. Most importantly the advice “don’t worry if you miss out on a purchase of a new home, a better one could be around the corner”. As fate had it, it was. After losing two houses we found the perfect one. Thanks again Kris & Paula... Read more
Seller
27th Jun 2021 (3 years ago)
J Wilson
Very happy with the service we recently received from Iconic Estate Agents. Professional and friendly staff.... Read more
27th Jun 2021 (3 years ago)
J Cox
Lauren and team did a great job. Particularly towards the final stages where we felt iconic were proactively sorting any potential issues :)... Read more
26th Jun 2021 (3 years ago)
C anca
I was very happy and lucky to deal with Lauren during our house purchase process. We always felt supported with any of my queries which we found helpful into understanding the process of buying the house.
I am very grateful for the team help.... Read more
Buyer
24th Jun 2021 (3 years ago)
J Carlile
Julie was so helpful with our move. She is excellent at her job and goes above and beyond in order to help. Everyone in the office were great. I would whole heartedly recommend Iconic!... Read more
22nd Jun 2021 (3 years ago)
L Moore
Lauren was very helpful in finding me a amazing home for me and my son. She was very informative and really helped me to understand the process. Definitely recommend... Read more
19th Jun 2021 (3 years ago)
C Forkes
After having a bad experience with another estate agent we were very anxious to go through the selling process again with a new estate agent. From the moment we met the team at Iconic we felt at ease that they were there to help. Everyone played a big part in the selling and buying of our next home. Nothing was too much hassle for them and every step was stress free! Highly recommended!
Thank you all so much, it’s a great feeling to be settling into our new home at last!... Read more
Seller
20th May 2021 (3 years ago)
D mac
From the start iconic were very friendly and professional they gave a really good write up,we were very fortunate to sell to the first couple who came in the door .iconic got us a fantastic price for our house.even after we had the offer iconic kept in touch... Read more
Seller
18th May 2021 (3 years ago)
J Pond
We had a great experience, as first time buyers we needed extra help with all the forms and needed that extra bit of advice. Lauren was so helpful, she was extremely quick in responding and always had time for us. She chased the solicitor and mortgage broker so we didn't need to and meant we had a really smooth buying experience.... Read more
Buyer
29th Apr 2021 (3 years ago)
J Bosson
Throughout the sale process we received great support from the whole Team and they never failed to be anything other than positive. Their determination to succeed was enormously encouraging in what was a frustrating and anxious time for us. All the Team were helpful but particular thanks to Julie and especially Lauren, who's help and assistance went much further than would be expected. Great result and many thanks to you all.... Read more
Seller
26th Apr 2021 (3 years ago)
Professional people doing a decent job. Thanks to Ashley for valuing and talking through ideas and to Lauren for being an excellent negotiator. Yes, I can recommend this company.... Read more
Seller
12th Apr 2021 (3 years ago)
Ross
Totally professional upfront and honest local estate agents we are very happy with all the guys at iconic best in the area... Read more
8th Apr 2021 (3 years ago)
O Central
I can’t rate this place high enough, helped with everything I needed and kept me in the loop the whole time. Honestly been more help than my solicitor.
Lauren helped me and was absolutely perfect and did her job without fault. As a first time buyer I had the best experience I could have wished for and am so great full for the kind experienced staff that helped me.... Read more
Buyer
6th Apr 2021 (3 years ago)
L Horne
Gary was excellent in helping our home move. He was in regular contact with our solicitors and keeping us updated. Our solicitors were shocking but Gary helped keep things moving and took some of the pressure off us by his regular chases and updates. This has been a life changing move - thank you so much. All the team are very helpful and polite.... Read more
5th Apr 2021 (3 years ago)
S Howkins
We could not fault Ashley and the team at Iconic. From start to finish they were extremely friendly and helpful. Ashley was always on hand whenever I had any questions - even with our onward sale which wasn’t with their company. When selling our house they listed it professionally which attracted many viewings and priced it appropriately to sell quickly. Thank you for all your help especially towards the end with the advice and taking some of the stress away!... Read more
Seller
30th Mar 2021 (3 years ago)
N Scarborough
Due to complete on the sale of a house tomorrow. Originally met with two estate agencies but liked Iconic from the start as they seemed to really have an edge on selling the type of property in the area we were looking to sell (a bungalow in Taverham). Arranged a hand full of viewings within days of taking the property on, all of whom had already sold and received a full price offer within a week of going to market which is now completing. Happy to recommend.... Read more
Seller
25th Mar 2021 (3 years ago)
T Brown
From day one Gary from Iconic Estate Agents, took all the stress from our journey through the sale/purchase of our property in a promptly, efficiently, well mannered way. All the staff are approachable, friendly and give an amazing service. I definitely would recommend Gary and his team.... Read more
Seller
14th Mar 2021 (3 years ago)
T J
Fantastic service from the guys at Iconic. Quick valuation and sold within 24 hours of marketing! Great communication throughout the entire process and they went above and beyond to ensure everything kept moving along both with our sale and purchase. I thoroughly recommend Iconic Estate Agents and thanks again!... Read more
Seller
13th Mar 2021 (3 years ago)
From start to end they kept us informed of the chain progress answered any queries and questions promptly..would definitely recommend and use them again.... Read more
Seller
12th Mar 2021 (3 years ago)
I had the pleasure of using Iconic Estate Agents for the selling if my property. Always a professional service. Nothing was too much trouble. Thankyou Gary, and the Iconic Team... Read more
Seller
3rd Mar 2021 (3 years ago)
L Stolworthy
Iconic estate agents have been brilliant dealing with the purchase of our new house. Lauren has kept us informed at every stage of the process and has been very helpful with any queries we have had.... Read more
Buyer
25th Feb 2021 (3 years ago)
S Pocklington
Iconic are everything an estate agent should be. I have just sold a property through them and from the valuation at the start of the process to the final completion they were professional and efficient. What makes the process so much easier is that they are also friendly, extremely helpful and never pressurise. Iconic are a perfect example of exemplary customer service.
Special praise goes to Ashley for his relaxed and professional manner during the initial valuation and Lauren for dealing with all the minutiae of the sale and regular progress updates.... Read more
Seller
19th Feb 2021 (3 years ago)
V Field
Having been involved with many of the local estate agents in Norwich, it was a refreshing and welcome change to be involved with an estate agent who genuinely do put the customer first - In this industry talk is cheap.....
When we saw the house we wanted to view online, it was listed with two agents - The first agent, couldn't get us a viewing for 4 days. Iconic - The same day the property was listed, and subsequently they sold the property and secured the sale.
We were not filled full of lies or promises that never materialised with Iconic - It's a shame not the same can be said for many other agents we had viewings with, some providing inaccurate information about their vendor, for what seems like, thier own benefit - We have even seen examples of the same agent recommending thier products and services using thier own personal accounts posing as customers on Social Media in order to drum up business - Most definitely a questionable tactic.
All in all, Lauren was fantastic - Keep us informed, she felt very impartial and was very patient. Long story short, very well organised, approachable and professional service, definitely recommended.... Read more
12th Feb 2021 (3 years ago)
G Gray
As a 1st time buyer i was new to all this & unsure of alot of things. Lauren helped alot by talking me through things. Lauren was very prefessional in many ways. She was polite, reliable & knowledgable. I viewed quite a few houses with Lauren & she was always able to answer my questions & if she didn't know she would find out for me straight away. I would definately recommend Iconic & Lauren for helping you to buy your home.... Read more
Buyer
12th Feb 2021 (3 years ago)
Lauren was very professional and as first time buyers we didn’t know much and she was so helpful with anything we needed! Would highly recommend... Read more
Buyer
11th Feb 2021 (3 years ago)
E Tilsley
Lauren was always on hand to answer any queries, they were always very responsive. She relieved a lot of the stress and pressure when buying our home.... Read more
Buyer
10th Feb 2021 (3 years ago)
S Scott
I turned to Iconic in Taverham after my house being on the market for a little while with not much success. Within days of going live with Iconic I was Inundated with viewings...... all of which were handled by the team themselves. Well organised, professional, solid team work within the office and was also made to feel part of that team, as constant feedback and appointments were ran by me at all times. I love their organisation and hard work ethic striving to do the best by you as a custom/client. Thank you guys, and extra thanks to Lauren. Look no further if you want a professional team selling your house.... Read more
Seller
8th Feb 2021 (3 years ago)
C kay
Iconic have provided an excellent and extremely professional service. A huge thank you to Lauren who has answered 100’s of my emails/calls and helped us every step of the way to ensure we exchanged on our purchase. Thank you!!... Read more
Buyer
2nd Feb 2021 (3 years ago)
C Perfect
Very professional service provided by Iconic, Lauren was fantastic at keeping us up to date with our property sale. Highly recommend!... Read more
Seller
29th Jan 2021 (3 years ago)
C Smith
I have just sold my property through Iconic and I can not praise them enough! From start to finish they have been extremely informative and consistent throughout the whole process. Friendly and pleasant staff who strive for the best for you. I would throughly recommend this estate agents to my family and friends and will definitely use them again in the future if I need to!
Keep up the good work guys! You are all amazing!... Read more
Seller
26th Jan 2021 (3 years ago)
A Blaxter
From meeting Gary to dealing throughout the sale with Lauren, the team have been very efficient, polite, friendly and informative. I was kept up to date throughout the sale and when our first buyer pulled out ICONIC were back on the hunt for a buyer and in a short period of time another buyer found. Thanks to the team.
We also purchased another property via Iconic and the same professional service was provided and the communication throughout the purchase was fantastic.... Read more
Seller
22nd Jan 2021 (3 years ago)
J Rollestone
The team at Taverham have let a cottage for me. I was impressed by their positive and professional attitude; nothing was too much trouble.... Read more
Landlord
12th Jan 2021 (4 years ago)
A Stolworthy
Excellent service, Gary was more than accommodating and helped the smooth purchase of our new home.
highly recommended.... Read more
Buyer
4th Jan 2021 (4 years ago)
C Toney
Excellent service,very helpful when we were purchasing a property.... Read more
Buyer
23rd Dec 2020 (4 years ago)
S Button
Helpful and always keep us updated. Recommended... Read more
22nd Dec 2020 (4 years ago)
T Groom
The staff at iconic have been amazing!! I can’t thank them enough for their time, effort and dedication to get our sale completed. It hasn’t been easy this year and at times stressful but Julie definitely made it easier.
Highly recommend them to anyone thinking of buying or selling. Keep up the good work guys..... Read more
Seller
19th Dec 2020 (4 years ago)
N Phillippo
Lauren is always a pleasure to deal with. Helpful, knowledgeable and friendly. Thank you!... Read more
16th Dec 2020 (4 years ago)
J R
Iconic have been great, they helped me buy my first home and were on hand to sort any issues and kept me fully informed all the way from start to finish. Lauren was really helpful and always available when needed.... Read more
Buyer
15th Dec 2020 (4 years ago)
W Utting
We have used Iconic previously and had a great experience so when we wanted to sell our home we didn’t hesitate in using Iconic again. Gary and his team go above and beyond from start to completion. Thanks for your hard work and effort.... Read more
Seller
13th Dec 2020 (4 years ago)
E Custance
Fantastic service from day 1. Ashley and the team are very responsive and professional. Couldn't ask for more. Thank you.... Read more
2nd Dec 2020 (4 years ago)
P S
I recently used iconic to sell a property in Norwich. The team were very professional and quick to respond to any correspondence. They progress chased throughout the sale and kept me informed every step of the way. Over all I was impressed and would certainly use them again.... Read more
Seller
28th Nov 2020 (4 years ago)
J Neal
I am very pleased with the service provided by Iconic in handling the recent sale of our Taverham home. Everybody in the office was very professional , friendly and did an excellent job with presenting the property which sold in just a couple of weeks. The follow up has been very good and I can absolutely recommend Iconic based on our personal experiences.... Read more
Seller
19th Nov 2020 (4 years ago)
C Emerson
Great service fantastic staff kept me informed all the way through my purchase of my forever home big thanks to Julie sadd and rest of staff... Read more
Buyer
19th Nov 2020 (4 years ago)
D Catchpole
We have been thoroughly impressed with Iconic from start to finish. Gary in particular has been fantastic - really pro-active, knowledgeable and helpful. He is also a really nice guy. We have dealt with numerous estate agents and found Iconic to be the best by some margin. I can highly recommend them.... Read more
18th Nov 2020 (4 years ago)
C Love
I can’t thank Ashley, Julie & Gary enough! They were quick at getting our house on the market & managed to sell within 4 days. Always keeping us up to date with everything & would always get back to us ASAP if we had any queries. I would 100% recommend Iconic and the team if you’re thinking of selling your home, they’ve been amazing!... Read more
Seller
18th Nov 2020 (4 years ago)
J Cubitt
Lauren was very professional and helpful, would recommend these agents.... Read more
11th Nov 2020 (4 years ago)
K Tinsley
I would like to Thank Lauren, Ashley and Ross at Iconic for their professional, prompt and courteous manner. First class estate agents.... Read more
9th Nov 2020 (4 years ago)
L Burnham
Iconic Estate Agents have helped my partner and I with the sale of our current house and the purchase of our future home.
Ross showed my partner and I round a few potential new properties and was very friendly and knowledgeable at all times. I would highly recommend Iconic Estate Agents to any friends and family.... Read more
Seller
9th Nov 2020 (4 years ago)
E Warren
Iconic were amazing when I was buying my first home. Everyone I spoke to were friendly, professional, helpful and kept me up to date in the progress of the purchase. I highly recommend them!... Read more
Buyer
7th Nov 2020 (4 years ago)
M Richardson
Iconic have helped us deal with the sale of our house. They have a very proactive attitude and always kept us informed as to what was going on. Very friendly and always at the end of the phone if you have any queries.
They’re very professional with what they do and at no point did we feel pressured into any kind of decisions.
Lauren was fantastic at dealing with all aspects of the sale and I would highly recommend their services to anyone looking to buy or sell their house.... Read more
Seller
29th Oct 2020 (4 years ago)
M Wright
Ashley and his colleague Lauren went above and beyond to get our sale through. I don't live locally so they organised Energy Performance Certificate, Gas safety certificate and some other required work. They constantly liaised with the buyer's solicitors and everyone else to drive through a lengthy process to a successful conclusion - not helped by Covid.... Read more
Seller
19th Oct 2020 (4 years ago)
Jude
Thank you to the Iconic Team for keeping me informed and well updated throughout. Very good and put up with my questions and persistence. Great service. Would highly recommend.... Read more
9th Oct 2020 (4 years ago)
R Woods
Ashley, Gary and the team at Iconic provided an excellent service when I had to sell a property following a bereavement.
Despite the difficult circumstances, compounded by the various restrictions on place during the summer of 2020, they ensured that the sale went through as smoothly as possible.
The team's local knowledge meant that we agreed on a sensible asking price which resulted in an offer being accepted within hours of the property being marketed.
The service provided by their photography was also excellent, and he was also able to complete the EPC for us.... Read more
Seller
8th Oct 2020 (4 years ago)
A Lathwell
Couldn't wish for a better professional estate agent efficient and helpful treat you as a real person rather then a number in a big company any problem they went out of there way to help .... Read more
2nd Jul 2020 (4 years ago)
T Cooper
These guys are amazing. They weren't even my estate agents, were part of the chain, but they kept me informed as unfortunately my side were completely lacking. If it wasn't for Lauren & Gary my sale would have probably fallen through, totally went above and beyond what anyone would expect from a service & if I'm ever brave enough to sell & buy again, I'll do my best to get these people involved. HIGHLY RECOMMENDED... Read more
Seller
29th Jun 2020 (4 years ago)
J Haudiquet
Professional and incredibly helpful team of people.
Couldn’t recommend more.... Read more
29th Apr 2020 (4 years ago)
G Miller
Really brilliant service - as a first time buyer they really helped me feel at ease with the whole process and were always on hand to answer any questions that I had (and I had loads!) Recommend them to anyone in the area!... Read more
Buyer
14th Apr 2020 (4 years ago)
N wright
Was my first time at selling a property so wasn’t sure how the whole process worked. Needless to say Ashley and the team at Iconic put me at ease right from the beginning! Excellent customer service always someone at the end of the phone to answer my queries. Highly recommended and will be using again in the future if i ever need to. Many thanks... Read more
Seller
13th Apr 2020 (4 years ago)
D Durrant
We used Iconic after being recommended to us by a friend. Fantastic experience. Very professional and friendly team.... Read more
13th Apr 2020 (4 years ago)
S watson
A great team, helped me so much. Mine was a bereavement case. Losing a parent. They got the best deal and really helped by giving updates and keeping the pressure on with solicitors. They did a lot more than I expected.... Read more
Seller
6th Mar 2020 (4 years ago)
C Uauy
Iconic were an absolute delight to work with and we are delighted that we undertook the somewhat stressful selling/buying process with them. From the onset we received expert advise from Gary who discussed our particular needs in terms of selling our house and our timetables. We were able to proceed with the sale in a timely manner: all along the way both Gary and Lauren were communicating with us, liaising with the buyer and chasing all sides of the chain. It was extremely professional and also very personal throughout the process. In addition, Iconic were always available to help us with any questions we had, provide contacts for solicitors and mortgage advisers, etc. Our experience with them was second to none and contrasted markedly with the agents dealing with the house we purchased (absent, non-responsive, uninterested all round). Iconic are true professionals, with huge experience and the personal touch. I cannot recommend them highly enough.... Read more
Seller
20th Feb 2020 (4 years ago)
N Polley
Purchased a property listed with Iconic. Found them to be professional, helpful, friendly and always kept me up to date with progress of the purchase.... Read more
Buyer
22nd Jan 2020 (4 years ago)
L Simmonds
I was recommended Gary at iconic through one of my customers and have to say it was the best decision I could have made. The whole team go above and beyond and are totally straight talking professionals.
I have dealt with several agents over the years
(good and bad)and these are head and shoulders above any of them. Lauren in particular has driven things forward and any problems which have arisen were dealt with promptly and with great communication.
I would never consider anyone else in the future and will recommend them to anyone who wanted to buy or sell their home.
Thanks again for all your help... Read more
Seller
15th Jan 2020 (5 years ago)
J Hudson
Absolute first class Pre and Aftersales from Iconic. In particular Lauren, who was very efficient and friendly. I would have no hesitation recommending them.... Read more
15th Jan 2020 (5 years ago)
M Telephone
Recommended.... Read more
27th Nov 2019 (5 years ago)
O Daisy
Another great local business, trust these guys to do a fab job X... Read more
13th Nov 2019 (5 years ago)
M Daisley
The service from Gary and Lauren at Iconic was absolutely superb! Exchange was achieved quickly and professionally, we will have no hesitation in using them again.... Read more
4th Nov 2019 (5 years ago)
N Williams
After speaking with a few agents in the area, we decided that other "online only" agents were not right for us and wanted to have someone we could communicate with easily and pop in for a face to face if ever we needed. We instructed Gary and his team to market our property.
The effort the team went to in order to secure our sale was phenomenal; their communication throughout the transaction was great and nothing seemed like too much work when it came to assisting our buyer.
The photographs that were done of our house to put on all the big property sites were excellent and the listing was really successful, details of the traffic hitting the adverts were shared with us and everything was transparent.
For anyone considering using Iconic in the local area, I thoroughly recommend you have a chat with them and see how they stack up to the competition. I can certainly recommend them!... Read more
Seller
10th Oct 2019 (5 years ago)
N nb051784
Excellent, professional service by Julie - many thanks for making the process run smoothly!... Read more
9th Oct 2019 (5 years ago)
S Hawkes
Very helpful and professional team. Was especially impressed with Julie she made a very stressful time easier and nothing was too much trouble. Julie and the team continually went over and above for us. Would highly recommend.... Read more
8th Oct 2019 (5 years ago)
C grint
Excellent to work with, kept me updated on a regular basis and only contacted me when they needed to - smooth reliable service, would recommend... Read more
8th Oct 2019 (5 years ago)
A Jose
I had excellent service from iconic throughout my house buying process .The agent Lauren was very helpful and kept me updated from beginning to end.i strongly recommend the service.... Read more
Buyer
4th Oct 2019 (5 years ago)
A Rowland
Sold our house with Iconic recently (September). Sale was agreed quickly and with a short chain (so far so good) but as things progressed the team identified our buyers buyer had a few hurdles to overcome. The team and in particular Lauren kept us informed at each stage by phone or email. In the end Iconic ended up sorting out the issues for the buyer and we moved as planned. The after sales service is the best I've received from an agent and Gary's no BS approach is a refreshing change when talking about marketing and agreeing sales. All in all I don't think they could have done any better.... Read more
Seller
3rd Oct 2019 (5 years ago)
J Stone
Really great Estate Agents, helped us to sell our house in two weeks which helped secure our next home. All the staff are friendly and very helpful. All business is done honestly and with integrity.... Read more
Seller
6th Sep 2019 (5 years ago)
A Lawn
Iconic are an absolute pleasure to work with. They keep you updated at every step of the process and go above and beyond to help you out. I can't recommend them highly enough.... Read more
2nd Sep 2019 (5 years ago)
B Tomlinson
Very professional team at Taverham Norfolk. Informative and helpful all the way Definitely recommend ????... Read more
30th Aug 2019 (5 years ago)
B Sewell
Fantastic service from Iconic Estate Agents- always ready to answer any queries and even after my house was sold they kept in touch and helped with any issues that arose before completion in a timely manner - particular thanks to Lauren who always responded in a timely manner!... Read more
Seller
28th Jul 2019 (5 years ago)
J Watts
Very professional and efficient in all aspects of our house sale.
Always very helpful and quick to respond to any queries we had.
We highly recommend Gary and his team at Iconic!... Read more
Seller
24th Jul 2019 (5 years ago)
M Jasinska
I do not usually leave feedback however I feel this one is more than well deserved... I purchased my second property through Iconic and I did not expect the level of service that I experienced - having dealt with a number of different estate agents in Norwich already and being LESS than impressed with their service. I received almost weekly updates throughout the process and whenever issues arose the estate agent (Lauren) would go out of her way to contact solicitors and the seller. Lauren, who was my point of contact throughout, was amazing from start to finish. Thank you for making it less stressful!... Read more
Buyer
24th Jul 2019 (5 years ago)
M Birkhead
Gary and his team at Iconic have been wonderful to work with so kind and considerate after my mum's death. They have seen through the sale of my mum's house with consummate ease and professionalism. I whole heartedly recommend them.... Read more
Seller
23rd Jul 2019 (5 years ago)
B Thomas
Fantastic service, friendly and very helpful staff, would thoroughly recommend. This was our 7th move in 30 years and definitely the best Estate Agents we have dealt with. Due to us choosing a very inept Conveyancing Solicitors the move was an absolute nightmare, but thankfully Julie was there to keep us sane and chase things up along the chain. An absolute 5 star herself.... Read more
Seller
18th Jul 2019 (5 years ago)
D Plumstead
Iconic provide the good old fashioned, no pressure customer service approach, lost in so many chains and online agencies. Iconic have been well established in Taverham with two of the original staff still working there. Exceptional customer service, over the phone but also visiting the office which also has a friendly and welcoming feel. My daughter is in the process of buying her first house and unfortunately the house she is purchasing isn't through Iconic which was disappointing as the experience hasn't nearly been as smooth as I know it would have been if it had been in the capable hands of Julie and the team. Highly recommended.... Read more
Buyer
18th Jul 2019 (5 years ago)
T Macintosh
Had a great experience with Tom, very friendly and professional. He was the main reason our mortgage got put through as first time buyers. Highly recommend them if anyone is looking to get on the market.... Read more
Buyer
18th Jul 2019 (5 years ago)
S Andrews
Deciding on an estate agents can be tricky as so many out there but chose Iconic as I like to support the smaller local businesses as opposed to bigger chain ones. I feel the service is more personal.
I made the correct decision as service was excellent I was kept in the loop for the whole journey easing the inevitable stress of a house move.
I would certainly recomend their services.
Thank you to Gary, Lauren and the rest of the team ????... Read more
18th Jul 2019 (5 years ago)
P Bunning
I would like to say a huge thank you to the staff at Iconic... Especially Lauren from for the hard work and positive and professional attitude during the sale and purchase of our house... Lauren went out off her way to chase other people which this was not her job to do.. and kept us updated on a frequent basis which was very much appreciated. And can honestly say if it was not for Lauren and the rest of the staff at iconic I believe this sale/purchase would of not happened. Once again thank you very much for all your hard work. One very happy customer... Will definitely recommend to others. Phil & Louise... Read more
Seller
17th Jul 2019 (5 years ago)
T Margitson
Great agents, really care about their clients and very keen to get the best possible situation for everyone they deal with. Friendly team and always respond quickly to any questions. Breath of fresh air to estate agency!... Read more
17th Jul 2019 (5 years ago)
P davis
The agency has been very efficient, with Gary very helpful with the initial visit, offering guidance on the marketing, and price.
Subsequent follow up has been professionally handled by the office, with a sales going through to date trouble free.... Read more
Seller
16th Jul 2019 (5 years ago)
A Parkinson-White
Having bought a few houses during my time, I can honestly stipulate that Iconic have been by far the most professional, supportive and delivered what they stated they would do from the onset. I purchased a house in July 2019 off a very disorganised and difficult seller. Iconic chased her solicitors daily for information and were certainly in the driving seat throughout the conveyancing process. Iconic certainly earned their fee.
They employed a professional photographer when exhibiting my own property for sale and managed to sell my home incredibly quickly and at the I wanted. I have absolutely no hesitation in recommending Gary & Lauren based at Iconic in Taverham, Norwich. A very hard working duo.... Read more
Seller
12th Jul 2019 (5 years ago)
B Ane
The team could not have been more professional or helpful, a smooth transaction from beginning to end. If I ever move again I would definitely use Iconic... Read more
11th Jul 2019 (5 years ago)
T B
Highly recommend, very professional team and management. They made our move stress free and everything went smoothly. Fabulous! Would definitely use again! :)... Read more
11th Jul 2019 (5 years ago)
R Marrison
Although our move took a lot longer than expected we believe it was well worth the wait and Lauren was always a pleasure to deal with.
Thank you... Read more
11th Jul 2019 (5 years ago)
D Lacey
I can not praise Iconic enough. They have sold 2 properties for us in 3 years. They have a great team, the communication is excellent and their after sales is superb. I would definitely recommend them!... Read more
Seller
11th Jul 2019 (5 years ago)
J Jennings
Exceptional service from the team at Iconic Estate Agents! Dealt with Ashley when searching for my first home, was really helpful and wouldn't hesitate to recommend or use him again!... Read more
Buyer
11th Jul 2019 (5 years ago)
C Perfect
Fantastic estate agents! Sales negotiator Lauren was more then helpful in finding our ideal property and kept us up to date with everything. We are so happy with our property, highly recommend.... Read more
Buyer
10th Jul 2019 (5 years ago)
M Ellis
Julie was absolutely brilliant from start to finish with the buying of my property on queens hills. From the initial showing us the property to the final days of exchange and completion she was always available and ready to help... Read more
Buyer
10th Jul 2019 (5 years ago)
P Crossfield
We are very impressed with the professional service offered by Iconic, and in particular by Lauren, Sales Negotiator. She was friendly, helpful and efficient when dealing with appointments and showing us around properties. Also, she took details of the kind of property we were after and kept us posted each week with information. I might add that none of the other Estate Agents we'd approached had done that, and it was extremely useful in our house search. Thank you Lauren. If we need another Estate Agent in the future we will definitely be getting in touch with you, and Iconic.... Read more
10th Jul 2019 (5 years ago)
M Baxter
Estate Agents are not always the favoured party when buying/selling your property. However, Iconic's level of service and commitment to achieve both sale and a smooth sale process were above and beyond anything I would expect. They certainly put the customer first, and were always happy to help. I sold a rental property with them, and having a sitting tenant makes it a little trickier and time consuming to book viewings etc. However, their professional and friendly approach put the tenant at ease, and allowed viewings (and even a gas service) in the presence of an Iconic agent (Lauren!). A note about Lauren - she is fab! The whole team at Iconic were amazing - Gary has a great team and I would have no hesitation recommending them!... Read more
Seller
10th Jul 2019 (5 years ago)
C Matthews
Fantastic agent. Julie was the best from start to finish when we brought our first house! 5*s from us! Even cried down the phone to her when our offer was accepted. Thank you so much for all the hard work and help :)... Read more
Buyer
10th Jul 2019 (5 years ago)
K Hague
Highly recommended. Julie was extremely helpful when we sold our home. Nothing was too much trouble.... Read more
Seller
10th Jul 2019 (5 years ago)
C Spooner
Iconic sold or house within 2 weeks and we had two different buyers interested.
Gary and his team are excellent, friendly and helpful, keeping you updated and chase up slow soliciors regularly. Personal local service, just how it should be.
Would definitely use again.
Clare and John Spooner... Read more
Seller
7th May 2019 (5 years ago)
G Morris
Exceptional service throughout with the whole team going the "extra mile" when needed... Read more
10th Aug 2018 (6 years ago)
D Parker)
Iconic sold our property 3 times over in 2017, never giving up and always going above and beyond. Special mention to Danny and Julie who were superb all the way through. Hope to deal with you again in the future.... Read more
Seller
24th May 2018 (6 years ago)
J berry
Fantastic service from Danny at Iconic. He went out of his way to help us find our home. Couldn’t recommend him anymore.... Read more
Buyer
16th Feb 2018 (6 years ago)