Highly recommend, professional, honest and open the whole way through, with great communication both via phone calls and emails.... Read more
Seller
27th Aug 2024 (20 weeks ago)
Sold with Russen and Hill. Responsive and helpful when needed.... Read more
Seller
23rd Jan 2024 (11 mo. ago)
Good communication... Read more
Seller
23rd Nov 2023 (1 year ago)
I had an appointment with the agent Jack to value our house within a couple of days of Calling, he was very professional explaining everything to me, had researched other similar houses in the area to conclude the value . This followed with another appointment to take the photos which did the house justice!
I was kept informed all the way through with any viewing appointments by Hannah who is so friendly & lovely it was a pleasure talking to her every time! Steve the manager also called me with any offers! Overall I was very happy with the service from Russen & Hill... Read more
Seller
19th Nov 2023 (1 year ago)
I contacted the agents on a Saturday and they were able to offer me a valuation with 2 hours! Then the house was online by the Monday. Quick and efficient service.... Read more
Seller
30th Sep 2023 (1 year ago)
A great team of people.... Read more
Seller
26th Sep 2023 (1 year ago)
Overall, they were great. House made almost 20% less than the possible price given initially. But - I was keen to sell quickly in current market and agreed to reduced price.
The individual members of Russen & Hill were all fantastic and I feel they did their absolute best for me.... Read more
Seller
27th Jul 2023 (1 year ago)
The team worked really hard to find me a house I was happy with in my budget (had lots of ideas!) and Jack gave some great advice/ insights into different areas that may work for us. He helped secure the house we wanted for under budget too.... Read more
Buyer
20th Apr 2021 (3 years ago)
I sold my home through R&H in Costessey and throughout the entire process they have been great! In particular both Rachel and Hannah helped steer the sale and keep things on track. They kept us updated on a regular basis and given that we were selling during a pandemic, they have gone above and beyond. At times I found the process somewhat stressful and yet they remained calm and considerate at all times. I cannot end the review without mentioning Stephen, who we found a delight to deal with from the initial valuation to agreeing the sale. All in all they are a great outfit and I wouldn't hesitate to recommend them.... Read more
Seller
14th Apr 2021 (3 years ago)
A R
Very helpful on our purchase (Rachel in particular) despite not being our agents, very much wish we'd sold through them.... Read more
Buyer
24th Dec 2020 (4 years ago)
M Dean
If it wasn’t for the Costessey branch I don’t think I would ever of moved in they did lots of chasing and pushing so very grateful Rachel especially, thank you.... Read more
Tenant
10th Dec 2020 (4 years ago)
B Norman
Rachel went the extra mile to ensure we got our lovely new home. Managed to get the whole chain through the long and frustrating process in a pandemic. She kept our spirits up when we got doen. Thank you to the whole team. Bev and John... Read more
Seller
7th Dec 2020 (4 years ago)
Monika
I am very pleased with the quality of service and very instant responses.... Read more
7th Dec 2020 (4 years ago)
I roy
Fantastic service, quick to respond to requests. Thanks for making everything easy.... Read more
7th Sep 2020 (4 years ago)
M Pearce
Anything we asked about our move was acknowledged by the team at Longwater Lane branch
many thanks to you all.... Read more
6th Aug 2020 (4 years ago)
S Chick
Great service from the guys in the Costessey branch.... Read more
22nd Jul 2020 (4 years ago)
S Faria
I have rented a house via this Pym and Co, the agent lady that made all the negotiation, Melanie Frost, was very professional and I am happy with my experience... Read more
Tenant
10th May 2020 (4 years ago)
A Wilkinson
Pymm and Co have once again showed their professionalism in the marketing and subsequent sale of a property. This is my 4th property they have dealt with, but the most awkward and time consuming due to probate. Great communication by Stephen and Rachel, thank you.... Read more
Seller
20th Mar 2020 (4 years ago)
H Major
We both have been very happy with the service from Pymm and co. with the sale of our house and purchase of our bungalow. Many thanks ????????... Read more
Seller
3rd Mar 2020 (4 years ago)
J loyalty
good service... Read more
3rd Feb 2020 (4 years ago)
W Matthews
Had the misfortune to trust this firm to sell my house so I could buy a bungalow I loved.
Within days was told by Jack in the Costessey office he had found us a cash buyer.
We incurred a cost of £360.00 from the solicitors on this aborted sale as the supposed cash buyer hadn't even sold her property.
We soon sold with Abbotts with no problems.
When we rang Pymm and co,asking if they would help with the aborted sale fees,as they did not act with Due Care and Diligence on this sale they showed their true professionalism by slamming the phone down on us.
BE WARNED... Read more
Seller
23rd Jan 2020 (4 years ago)
N Brennan
Both Jack and Rachel extremely helpful throughout a lengthy sale process which was not their fault.... Read more
Seller
21st Jan 2020 (4 years ago)
S Hatson
I have been very lucky to have been looked after really well during my current house purchase. The very responsive and proactive way Hannah in particular has supported me through the process, from house viewings through to measuring up on the house of choice has been fantastic. Throughout I have felt like I have been listened to and supported, with Hannah taking the time to understand what I am looking for from the purchase, and the future beyond. The support & guidance throughout has been genuinely appreciated during what is always a stressful process, thank you.... Read more
Buyer
13th Jan 2020 (5 years ago)
C Major
Pymm & Co Longwater, where you'll find Steve Russen, THE main man for selling property in the Costessey area. What this guy doesn't know about the area and it's inhabitants isn't worth knowing. He advised us of the best time to list our property and got to work promptly. Our first viewing happened within a few hours and the offers followed, resulting in a sale agreed within a few days.
Some of the credit must go to Hannah who handled the booking of viewings while Steve was off. Overall, great work guys!... Read more
Seller
2nd Jan 2020 (5 years ago)
Pymm and co were very active and for us communication was key and the team came good... Read more
Seller
22nd Dec 2019 (5 years ago)
S spalding
Just bought our house through Pymm and Co, and they provided a very good service. Rachel was always happy to accommodate our visits and handled the paper work efficiently.... Read more
Buyer
11th Dec 2019 (5 years ago)
M A
Tara was extremely helpful in helping us find/seek a property. She was always on hand to answer any questions and queries. Very friendly, helpful and professional.... Read more
6th Nov 2019 (5 years ago)
S Macpherson
Can't recommend this Estate Agents enough! Made the daunting experience of buying our first house into such a positive experience from start to end.
All staff were friendly and helpful but would like to particularly recommend Tara who helped us through the whole process. We were always updated with new properties for us to view and when viewing the properties, Tara always had a thorough understanding of the property and area. Always on time too!
Many thanks to Pymm and Co!... Read more
Buyer
4th Nov 2019 (5 years ago)
K Campbell
Pymms & Co have been helpful. Jack was very quick to get back to me with viewing times & Tara was very friendly, relaxed & informative during my viewings.... Read more
3rd Nov 2019 (5 years ago)
M Carrera
Fantastic! They are so kind and friendly, so I would recommend it!... Read more
1st Nov 2019 (5 years ago)
L Riches
Pymm and Co Estate Agents were amazing helping me to find the perfect property! Tara in particular was friendly, helpful and made me feel at ease finding my first home. A lovely team and I would highly recommend!... Read more
Buyer
1st Nov 2019 (5 years ago)
A killingback
Had a really great experience finding a property with Pymm and Co. Tara dealt with my relentless bombardment of questions with ease was very knowledgeable, full of great ideas and always had a lovely smile on her face.... Read more
30th Oct 2019 (5 years ago)
K wilson
My experience with Pymm and Co was superb, the team are outstanding, efficient, seamless - providing a professional service from beginning to end. Personal thank you to Tara for making sure I understood the whole process and answering any questions I had. She is a credit to the company, pleasant and polite and provided me with 5* customer service. Thank you so much.... Read more
30th Oct 2019 (5 years ago)
B Murphy
The team are absolutely amazing. So helpful and compassionate. Tara in particular went above and beyond for us, very impressed with the amazing customer service of Pymm and Co Estate Agents. They made selling our house an absolute breeze! ??... Read more
Seller
29th Oct 2019 (5 years ago)
S Mickleburgh
I have recently viewed some properties in the Costessey area with my family, They were quickly organised and sorted out Thank you for all your help!... Read more
23rd Oct 2019 (5 years ago)
J Utting
Great guys, really helpful and patient. Would recommend!... Read more
18th Oct 2019 (5 years ago)
F Camino
I am very happy with the company, the treatment has been very nice... Read more
16th Oct 2019 (5 years ago)
M García
As a prospective buyer Pymm&Co have been great , I found them very friendly and constantly keeping me up to date with new properties without hassling and pestering. Would recommend!... Read more
16th Oct 2019 (5 years ago)
Ala3ane
I experienced unrivalled customer service at Pymms & Co, Tara in particular was fantastic, so bubbly and switched on she made the whole process of letting a property seamless, on point info and great knowledge. Highly recommended... Read more
Landlord
15th Oct 2019 (5 years ago)
R Jenkin
Rachel was superb in chasing up progress on the chain so we could exchange and complete. The point is Rachel was as helpful as our own estate agents were in getting things done and we weren't even her client. Friendly, fast and very professional. Thank you!... Read more
14th Oct 2019 (5 years ago)
D Bushell
Tara and the rest of the team at Pymm and co have been great from start to finish. All went above and beyond to get our house sold, highly recommend. Would use 10 times over.... Read more
Seller
7th Oct 2019 (5 years ago)
M Ford
I would like to thank Rachael and the rest of the team for all their help in securing our forever home. It was a long and tedious journey which was somehow made bearable by their patience and fortitude
Thank you again
Michael and Melisa... Read more
Buyer
1st Oct 2019 (5 years ago)
H sadiq
Rachel. I sincerely would like to thank you for all your help and advice. all staff at the Pymm &Co are highly knowledgeable and professional. I would recommend pymm &Co. to anyone looking for a property they are amazing.
Thank you Again
Halmat Sadiq... Read more
26th Sep 2019 (5 years ago)
S Hughes
Very helpful and friendly team would highly recommend... Read more
20th Sep 2019 (5 years ago)
M Re
Tara and team were nice informative and open to the process thanks for you guidance... Read more
20th Sep 2019 (5 years ago)
T Wiseman
Tara always arrived on time, kept in contact and was polite, helpful and knowldgable about he houses we were viewing. We would like to thank her for her professional service and wish her luck for the future... Read more
18th Sep 2019 (5 years ago)
D Peters
Well what can I say, I had a horrid time with my previous estate agents and was dreading changing.
I’m so glad I did and would recommend anyone that’s has also been in the same boat.
If you do please ask for Tara, she made the whole experience an absolute delight she tended to my needs with professionalism and honesty which is rare. She sent through all recommended property and also referred me to the mortgage advisor (something I hadn’t thought of). Couldn’t recommend her highly enough, thank you Tara for putting the faith back in estate agency again.... Read more
Buyer
17th Sep 2019 (5 years ago)
E Barber
Tara was very informative during our house viewing and has been very friendly and helpful. Thank you... Read more
17th Sep 2019 (5 years ago)
E Hawker
I had a great experience with pymm and co, the team were all so friendly and professional and helped me find the perfect property for me and arranged everything quickly and efficiently.... Read more
15th Sep 2019 (5 years ago)
N Lupambo
I had a great experience with Tara, and the team were all so friendly and professional. Keep up the good work!!... Read more
13th Sep 2019 (5 years ago)
N Welch
I have recently viewed some flats with Tara, I have seen a few properties in the area but thought she was really informative and friendly. All the team were helpful and would recommend to anyone that needs to buy a property in the Costessey area.... Read more
Buyer
31st Aug 2019 (5 years ago)
A Tarry
I had an absolutely fantastic experience viewing properties for the first time, my husband and I had very specific criteria and it was met perfectly.
Tara was professional and knowledgable throughout the viewings and was on hand to answer our questions further down the line. I have been highly recommending to friends and family who are also looking to buy in the near future.
Thank you Tara!... Read more
Buyer
28th Aug 2019 (5 years ago)
C Mackenzie
Tara made our viewing of a property smooth and painless.
She was polite, prompt and went out of her way to ensure that we were at ease with what is undoubtedly a daunting experience.
Her professional, friendly and caring manner ensured that our experience was as positive as possible.
I would definitely recommend Tara to anybody looking into a first time property and have no doubt she will be as helpful as she was to us.... Read more
27th Aug 2019 (5 years ago)
R Ball
Had a great experience with Pymm & Co in Costessey I found just what I was looking for special thanks to Tara for being so helpful and all the friendly knowledgable advice you gave me I would recommend her highly well done Tara and thanks again.... Read more
14th Aug 2019 (5 years ago)
S Millard
We went to look at a property and Tara from Pymm & Co showed us round.
We loved with it from the beginning and Tara did a fab job of selling it to us! Very friendly and professional and couldn't have been more helpful.
Thanks again!... Read more
Buyer
12th Aug 2019 (5 years ago)
J hewett
Even though the first few people who looked at our house didn't buy. They kept sending people round until it did. Tara in particular was excellent, both with the selling of and helping us find somewhere to move to... Read more
Seller
3rd Aug 2019 (5 years ago)
J vertigan
Thank you Tara for being so helpful with our search ... your valued information was so greatly appreciated.. we’d recommend her to anyone enough .. always cheerful and helpful !... Read more
3rd Aug 2019 (5 years ago)
Good valuation and helped with quick sale of my property also able to find another home to buy through pymm an co which they have helped for all sales to move on smoothly so will recommend this service to other people who may be looking to buy or sell properties in the future... Read more
Seller
1st Aug 2019 (5 years ago)
A rahim
Pymm were representing a seller further up our chain when buying recently, and did a magnificent job of keeping everyone informed and moving things along - which made a huge difference to getting to the final result. Rachel was especially efficient and forceful when needed - full marks to the whole team!... Read more
Buyer
31st Jul 2019 (5 years ago)
A Lewanczyk
I met Tara the Sales Negotiator during my viewing where we met for the first time. I was very impressed with her prompt attention and her friendly manner trying to understand what I am looking for. The viewing was carried on time. The same day she sent me as promised relevant information. Tara is helpful and I would definitely recommend to speak with her if you are looking for a home.... Read more
30th Jul 2019 (5 years ago)
E Lynn
I had a great experience with Pymm & Co. As a first time buyer i was overwhelmed but Tara put me at ease with her friendliness and has been so helpful. Would recommend to anyone thinking about buying.... Read more
Buyer
29th Jul 2019 (5 years ago)
E Thompson
After visiting the Costessey office and having a conversation with Tara the Sales Negotiator I booked with her viewings on several properties straight away. I was very impressed with her prompt attention and her friendly manner. The viewings were carried on time. I was so impressed with her attention to detail and her knowledge of the area. All of the staff seem to be very helpful and I would definitely recommend using Pymm & Co after a positive experience.... Read more
26th Jul 2019 (5 years ago)
M House
Tara was absolutely fantastic. She was responsive to all of my queries, really knowledgeable about the properties and had an excellent professional attitude. Tara was bubbly and friendly - would recommend other friends to speak to Tara!... Read more
26th Jul 2019 (5 years ago)
R Watts
(Translated by Google) Quality product
(Original)
Quality producte... Read more
26th Jul 2019 (5 years ago)
A White
Had a great experience with the a Pymm&Co Team. Always there to solve any issues and help with enquires. Tara and the Costessey team were brilliant from start to finish and would use them again to sell my property. Thanks again.... Read more
Seller
25th Jul 2019 (5 years ago)
S Jayne
Fantastic service from start to finish, would highly recommend Jack Evans and the rest of the team.... Read more
21st Jul 2019 (5 years ago)
C Clatworthy
Having just started considering buying my first home, Tara has really helped provide sound and useful advice about getting on the ladder. She has put my mind at ease with the process and has always responded to my queries in a positive and timely manner; something which has really helped at this early stage of house hunting.... Read more
20th Jul 2019 (5 years ago)
K drane
Pymm&co Estate Agents very helpful they always kept me posted on up dates .will use them again k steel... Read more
12th Jul 2019 (5 years ago)
I Charles
Staff were very helpful and property was sold quickly with minimum of fuss.... Read more
Seller
11th Jul 2019 (5 years ago)
S Price
Pymm and Co Costessey gave myself and husband an effortless experience from start to finish. With contrasting desires, the company were able to find a selection of beautiful properties which managed to fill both of our needs.
We were shown around several houses by Tara. Her professionalism and friendliness made us feel at home before the house was ours.
I will be recommending the company to friends and family looking for houses within the area.... Read more
Buyer
10th Jul 2019 (5 years ago)
M bristow
Sold my property through Pymm and Co earlier this year, the service they gave was excellent from start to finish, would definitely recommend.
A special thankyou to Stephen and Rachel who were truly amazing.... Read more
Seller
10th Jul 2019 (5 years ago)
L Simmonds
Exceptional service, particularly from Rachel. She went above and beyond to help us out. Would highly recommend!... Read more
4th Jul 2019 (5 years ago)
C lear
Rachel was very helpful & informative. Great service!... Read more
4th Jul 2019 (5 years ago)
T Lindsay
Rachel from Pymm & Co could not have been more helpful. Would highly recommend to anyone... Read more
4th Jul 2019 (5 years ago)
Z Howe
Professional, helpful and prompt, we came to this agency through strong recommendation and will now give strong recommendation of them. I was in contact with Jack throughout who was excellent as well as all the stuff I spoke with in the office. Top remarks they deserve repetitive business 10/10... Read more
4th Jul 2019 (5 years ago)
I Parry
Jack Evans has managed to find me a great property in Queens Hills and has been amazing the whole entire period, he got me secured onto the property within the same day, professional clean and been able to help me with all my questions. Thank you Pymm & Co... Read more
Tenant
4th Jul 2019 (5 years ago)
P White
Tara has been very helpful, and understands
our situation and has tried to accommodate us from the portfolio that 's been available
We would have no hesitation in using you or the company again.... Read more
4th Jul 2019 (5 years ago)
S howard
Ultimately bought a house with another agent (sorry!) but the entire team were amazingly helpful with our search and were always very quick to respond to enquiries or make genuine helpful suggestions. Definitely recommend!... Read more
Buyer
4th Jul 2019 (5 years ago)
S davey
Very relaxed viewing would feel very comfortable contacting them in the future without feeling pressured.... Read more
4th Jul 2019 (5 years ago)
L Ward
Very helpful staff, made the sale of my property a breeze. Rachel kept me updated though the whole process, which i appreciated.
Would Definitely recommend and will be using them in future.... Read more
Seller
4th Jul 2019 (5 years ago)
G Harrington
We had a good experience selling our property with Pymm and Co. Whenever we called with a query the staff always answered the phone and Steve especially was always cheery, knowledgeable and helpful.
I feel I must thank Jack Evans who went above and beyond on our completion day. There had been a problem with Solicitors not transferring money and it looked like we could have ended up in a hotel for the weekend. While we were waiting for our keys Jack dealt with numerous solicitors and the vendor ( for what seemed like ages) he was calm and professional and assured us that he would not go home until he had sorted out the problem ( which was by no means anything to do with Pymm and Co) He took charge of the problem and got things sorted I cannot praise him enough. He is an asset to Pymm and Co and certainly went the extra mile to help us that day.
I would definitely recommend Pymm and Co and we are glad we selected them to sell our property... Read more
Seller
3rd Jul 2019 (5 years ago)
R Norfolk
Very helpful and professional... Read more
4th Apr 2018 (6 years ago)
Friendly agent, good price. Not to sure on the experience as when asked about the small print struggled to point out what some of the text meant... Read more
Seller
13th Oct 2017 (7 years ago)