M Maio
We had the pleasure of meeting Jack Tuck from Ivy & Stone when he showed us the house that we ultimately ended up buying—but his support went far beyond just a viewing.
As first-time buyers, the whole process felt quite daunting, but Jack was there every step of the way. He recommended an incredible solicitor, gave us clear and reassuring guidance around timelines, and was always responsive and kind whenever we had questions—or wanted to see the property again.
But what truly sets Jack apart is the extra mile he went for us: he helped my partner plan a surprise proposal in our future home. It was thoughtful, personal, and something we’ll never forget.
Jack’s professionalism, warmth, and genuine care made all the difference. We’ll absolutely be recommending him and Ivy & Stone to our friends. Thank you for making such a huge milestone in our lives feel so seamless—and so special.... Read more
Buyer
7th Apr 2025 (16 days ago)
A Broniewski
Jack at Ivy & Stone provided an excellent service when selling a flat in Royal Wharf for me. He kept me updated and worked hard to manage negotiations between myself and the buyers. I wouldn’t hesitate to recommend him.... Read more
Seller
2nd Apr 2025 (21 days ago)
A Agarwal
Jack from Ivy & Stone has been super helpful. He was able to get an offer for my property when other big names were struggling, which is a testament in itself. Throughout the process Jack has been a thorough professional and kept me updated. Would highly recommend him and use him again for sure.... Read more
Seller
31st Mar 2025 (23 days ago)
L Riley
Jack and the team at Ivy & Stone Estate Agents are first class. Could not ask for better customer service. Jack coordinated a difficult process with my solicitor and was calm throughout. Very professional. My apartment sold within 10 days on the market at my asking price. Every step of the process was explained along the way. I wish I could give them 10 stars!... Read more
Seller
27th Mar 2025 (27 days ago)
M Rah
I had an excellent experience working with Jack and Gulsu at Ivy & Stone. From start to finish, the process was incredibly smooth. They found me a buyer quickly, and when the first sale didn’t go through, they secured a second buyer within just a couple of weeks. Their efficiency and expertise were outstanding, ensuring we fast-tracked completion within a month. Communication was clear throughout, and their proactive approach made the entire process stress-free. I highly recommend Ivy & Stone to anyone looking for a professional, reliable, and results-driven estate agent!... Read more
Seller
27th Mar 2025 (27 days ago)
Jack is energetic and responsive... Read more
Seller
6th Feb 2025 (11 weeks ago)
S nafaz
We had an exceptional experience with Jack from Ivey & Stones. From start to finish, he was professional, responsive, and incredibly helpful. Communication was always clear, and I never felt left in the dark. Special thanks to Jack Tuck for his dedication and expert advice throughout the process and he made what could have been a stressful experience so much easier. I highly recommend Ivey & Stones to anyone looking for top-notch service and great results!... Read more
20th Dec 2024 (18 weeks ago)
T H

I reached out to Jack at Ivy & Stone when I made the spontaneous decision to sell my apartment this year, and I couldn't be more pleased with how fast and smooth the process has been so far! Jack was very knowledgeable, not only of the current market, but also the fine details of the challenges presented in selling leasehold flats in the area.
The photography team did an incredible job and they went above and beyond with the marketing of the apartment. I got an offer within days of listing going live! And Jack has continued to offer full support throughout the conveyancing process, always responding straight away to my many queries. I was quite selective when picking an agent I trusted to sell my home, but Jack made it easy with his personable approach and I value his expertise. I have already recommended him to several neighbours who where shocked at how quickly he was able to market and sell the apartment, and I know some of them have already had success in getting offers too. Thanks again Jack, it has been a pleasure working with you so far!... Read more
Seller
20th Dec 2024 (18 weeks ago)
A Gill
Jack is extremely knowledgable and methodical in his approach. I appreciated the regular updates during the process and made it seem seamless from start to finish. Most definitely recommend!... Read more
20th Dec 2024 (18 weeks ago)
H walters
I am delighted to provide this feedback for Ivy & Stone Estate Agents who recently assisted me in selling my house. From the very beginning, they demonstrated exceptional professionalism and efficiency. The entire process was remarkably smooth and stress-free, thanks to their expertise and dedication. They were always prompt with updates, proactive in addressing any concerns, and provided valuable insights that made the sale quick and seamless. I am grateful for their hard work and highly recommend them to anyone looking to buy or sell their property.... Read more
Seller
20th Dec 2024 (18 weeks ago)
D Barber
I have lived in the area for almost 40 years and have dealt with many of the local estate agents in the Woodford area. Jack is on a different level. If you have a property that you care about and need to sell with someone who can identify the true selling points of your property, then Jack is your man. Furthermore, his level of service is of the highest order. Friendly, personable, and professional. I can't give enough praise. Don’t look any further.... Read more
Seller
30th Oct 2024 (25 weeks ago)
J Krishnan
We had a great experience, working with Jack Tuck. He was friendly, was always available and made the purchase smooth and easy for us. I would definitely recommend Ivy and Stone.... Read more
Buyer
28th Sep 2024 (6 mo. ago)
T Dan
Jack Tuck is an amazing person and a great agent.Very polite,pleasant, dedicated to his clients. He sold our house in less than 2 weeks with other properties in the area marketed for more than 6 months or more.
I could buy and sell through Jack at any opportunity, that is how easy it is to talk to him.
He goes beyond office hours and answer all my questions regarding the time of the day.... Read more
Seller
15th Aug 2024 (8 mo. ago)
Z Z
great experience, and very efficient and proactive in handling the process.... Read more
8th May 2024 (11 mo. ago)
P Bishop
Jack and the Ivy and Stone team have been excellent on 2 recent sales for ours and my mums property. They managed the chain superbly and navigated every bump along the way. I would highly recommend them!... Read more
Seller
29th Apr 2024 (11 mo. ago)
A Singh
We've had a fantastic experience working with Jack Tuck from Ivy and Stone. Jack is professional, highly knowledgeable and an excellent person. The communication with him has been so easy, transparent and effective which is an aspect I find lacking in most estate agents. He also offered great advice and mediation while being utterly fair to both parties. Jack's work ethic and integrity is laudable. I would highly recommend his services in property.... Read more
18th Apr 2024 (1 year ago)
S Villard
Jack has been amazing in helping us securing our flat! Always available, helpful, transparent and honest on all fronts. Highly recommend him!... Read more
14th Dec 2023 (1 year ago)
L Guthrie
It has been an absolute pleasure to work with Jack in buying our first property. Jack is very professional and friendly, making the whole process as easy and transparent as possible. He was always there on the end of the phone or emails answering questions and offering reassurance or solutions to problems when they arose.
I highly recommend his services in property, we are very happy with our new home!... Read more
Buyer
14th Dec 2023 (1 year ago)
B Bozha
Sandra was amazing throughout the purchases process kept me update and very knowledgeable.... Read more
Buyer
13th Dec 2023 (1 year ago)
I Proulova
Totally recommend Sandra to any seller or buyer. Dedicated negotiator, experienced and efficient. Sandra was always in touch throughout the process driving it forward. Thank you very much!... Read more
11th Dec 2023 (1 year ago)
P Watson
I had the pleasure of working with Sandra on the sale of my property in Camden. Sandra was extremely diligent and professional throughout the sale process, providing regular updates and chasing down solicitors to keep the sale on track...managing to complete before Christmas. If you have a property to sell, you'll be hard pressed to find an agent in London better than Sandra. Highly, highly recommend!... Read more
Seller
11th Dec 2023 (1 year ago)
M Duval
We were the buyers in a transaction where Jack Tuck was acting for the vendors. Nevertheless, we never felt for one moment that Jack was anything but scrupulously fair to both parties. Ours was not a straightforward sale and purchase. A number of obstacles presented themselves at various stages in the process, but, even in the face of a seemingly impossible situation, Jack continued to find solutions that ultimately led to us completing on the purchase. Jack worked incredibly hard and negotiated very skilfully with both parties over a lengthy period. Ivy & Stone's approach in the real estate market is refreshingly different and definitely superior to the rest. Thanks Jack. Highly recommended.... Read more
Buyer
6th Nov 2023 (1 year ago)
J Howard
I purchased a property through Ivy & Stone and can't recommend them enough. They were extremely helpful, quick to respond to any queries I had, and went above and beyond to help to secure the flat I fell in love with! I always felt as if I was being put first with this estate agent and that they had my best interests at heart. I honestly don't think the process would have been half as smooth without their dedication and generally helpful nature.... Read more
Buyer
24th May 2023 (1 year ago)
S S
Ivy & Stone took on the sale of our house in Chadwell Heath after another another agent was unable to secure a buyer. Jack managed to secure our buyer within the first couple of weeks. Jack and Sandra then progressed the sale smoothly to completion and advised on some tricky issues along the way. It was a good decision to switch agency and we are grateful for the professional, first rate service received by the Ivy & Stone team.... Read more
Seller
2nd May 2023 (1 year ago)
L feng
Good services, Responsible and quick response... Read more
6th Dec 2022 (2 years ago)
S Kadri
Jack has been a godsend for us. The Ivy & Stone team gave us an excellent service, nothing was too much trouble, kept in touch regularly and took appropriate action when necessary.
I recommend them without hesitation!... Read more
2nd Dec 2022 (2 years ago)
S Mantravadi
Ivy & Stone (Jack) is excellent in terms of the guidance, professionalism and accountability. He made us comfortable and was always available and supportive of questions. Highly recommended.... Read more
19th Jul 2022 (2 years ago)
Alice
I couldn't recommend Jack more. He was professional, helpful and very communicative throughout the entire process and no ask was too much for him. He managed to find tenants within 20 days! If you want your property rented definitely use Ivy & Stone.... Read more
Landlord
22nd Apr 2022 (3 years ago)
P Andreou
Fantastic guys to work with great communication and delivered on time - got results ????... Read more
3rd Feb 2022 (3 years ago)
B Walsh-Andrews
Jack was outstanding in his communication and support from the point of showing interest in the property to handover of the keys :)... Read more
3rd Feb 2022 (3 years ago)
R Adamo
Great company, experienced owner with fantastic customer service.... Read more
13th Jan 2022 (3 years ago)
H B
Jack helped me sell my mum and
dads house a few years ago and I
have used him ever since. Great
professional service every time.... Read more
Seller
13th Jan 2022 (3 years ago)
E Fabrizi
Ivy & Stone Estate Agents are attentive, incredibly knowledgeable and offer fantastic value when it comes to property services. I cannot recommend them enough!... Read more
12th Jan 2022 (3 years ago)