E Moving
Stephen is a professional thorough to details.... Read more
24th Nov 2024 (9 weeks ago)
T Wu
Excellent service and warmhearted people here. Highly recommend... Read more
S C
Imran Khan, Candice Bonney, Sam Ades and Rabbi Dil
Reply From Samuel King Estate Agents
Sam Ades
Your offers were going up in increments over a 1 month period.
The property was sold to someone else, as there were other interested parties, that you were aware of, and these buyers came in with immediate offers at acceptable figures soon after viewing. You were coming and going at times and mentioning other properties in the area, which i presume you were also looking at. I gave replies to your emails as to why the lower offers were not acceptable to the owner. The owner took time coming back as mentioned at the time. If you had offered the correct required figure from day one, you had a better chance of securing the property. I have staff members. But like other companies i do undertake viewings but sales progress all sales. I have over 30 years of experience and have sold 1000s of properties to exchange and completion with an exceptionally high conversation rate with all manor of issues, some vendors have even commented that no other agent would have got their sale through, as i sale proceed in a certain way. I have been on Barking road E16 for over 18 years. Good luck with your search.
Rabi Dil
I have no information, that i have ever had dealings with you.
Candice Bonney
I gave an expert insight into these types of properties which are blocks of flats with deck access, of which the lenders will also require the % of owner occupiers and take into account re-saleability. The service charges are also high, due to lifts and the concierge, these are predominately for cash buyers, but at certain prices as mentioned. I was marketing at a price that was requested. The housing association i work with declined to purchase. Offers were received, but as mentioned ,when they applied for mortgages there is every possibility they would be declined. I gave 3 other examples of blocks in the area, whereby purchasers had tried multiple brokers but with no joy and unfortunately this was the same in this instance and they were declined due to the above points. Cash buyers at this time, were few and far between and would look at other types of properties to purchase. Feedback was supplied, i handed the keys back politely. I can appreciate it is frustrating with these types of properties and i only wish lenders would be more flexible.
Imran Khan
I can not go in to detail with regards to the landlords professions but they are very busy at present, we will still be managing the property as we have known them for many years but unfortunately you were declined.... Read more
Buyer
9th Dec 2023 (1 year ago)
S Ades
This guy Stephen has got to be the most unprofessional estate agent in East London and London in general. He does not offer feedback unless to beg for it. Always giving conflicting response if you are able to get through to him via phone. He is ready to waste your time on viewings without the ability to follow up on correspondence. He seems to be the only staff taking on everything and therefore achieving nothing. Totally lacks credibility.... Read more
4th Nov 2023 (1 year ago)
J Neilson
excellent service , above and beyond from Stephen & the tram at samuel king. Upfront & honest with valuation & process was all made simple.
very reasonable fee as well.
I wouldn’t hesitate to recommend anyone looking to sell their property to use them.
Thanks for all your work Stephen... Read more
Seller
3rd Oct 2023 (1 year ago)
M Sparks
So helpful and he has is extremely insightful regards to local area. We had excellent advice and were happy with the savings we made! Recommended.... Read more
1st Sep 2023 (1 year ago)
A stan
It’s a very helpful agent... Read more
19th Aug 2023 (1 year ago)
B Varma
Good... Read more
28th Feb 2023 (1 year ago)
T Zafir
Stephen was a great support and provide a lot of help in managing the process, quality input on how to make the property more successful and managing all parties throughout the process, would recommend, thank you :)... Read more
Seller
7th Nov 2022 (2 years ago)
S c
Reply Samuel king Estate Agents laisvunas kanapka, Sandra Da silva and Kyqx
I am sorry to hear this but unfortunately we do not have the final say with regards to references, the Landlord does and it is down to them whether they accept or not. I am aware of the property these comments are referring to and not all Landlords come back quickly especially in this case. But we do make landlords aware that we need a response as quickly as possible. We give a guide with regards to the references required and ask for these to be sent in as a soon as possible. If a landlord wishes to raise additional questions (even though the checks have come back as passes) on top of these that is their prerogative, but rest assured we do not work off a pool of tenants. As mentioned it is the landlords final decision and the reasons are relayed.
Sandra Da silva? I have no information on you, it seems you give other 0 feedback with no reason one being Selfridges and the other The Dorchester to name a few.
Kyqz? My service is excellent, strange.
I worked the whole bank holiday Friday-Monday April 2022, not many that would.... Read more
19th Apr 2022 (2 years ago)
M E
Had a very good experience with these guys as a renting & selling landlord. Got me a good offer and pushed for a higher price. Very happy with the service Stephen provided.... Read more
Landlord
4th Apr 2022 (2 years ago)
Kyqx
horroble... Read more
9th Jan 2022 (3 years ago)
C Bonney
Was the biggest waste of time. They never gave any feedback unless i begged for it. Lied about viewings that didn’t happen. Then lied about a offer and then didn’t give me the keys back on the date I asked for and we agreed for so I had to go into the office to get them where they laughed at me about it. I wish I didn’t waste 3 months on this hell... Read more
Seller
18th Nov 2021 (3 years ago)
V L
????... Read more
25th Sep 2021 (3 years ago)
Stephen from Samuel King Estate Agents at barking road has helped me rent a property with them. I've found his service excellent, he is professional and so helpful. From my experience he always seem to put his customers first. His deep knowledge about his field of work is exceptional. He responds even out of hours and will go out of his way to ensure customer needs are met.
I've also spoken to other staff members there and they are all excellent. I can't rate them highly enough. I will definitely use them again. Thank you Stephen!... Read more
Tenant
14th Mar 2021 (3 years ago)
J Blatchford
Stephen from Samuel King Estate Agents at barking road has helped me rent a property with them. I've found his service excellent, he is professional and so helpful. From my experience he always seem to put his customers first. His deep knowledge about his field of work is exceptional. He responds even out of hours and will go out of his way to ensure customer needs are met.
I've also spoken to other staff members there and they are all excellent. I can't rate them highly enough. I will definitely use them again. Thank you Stephen!... Read more
Tenant
14th Mar 2021 (3 years ago)
N kasur
Stephen is very professional and responsive. Phenomenal service! I have been renting with Samuel King for four years. Stephen always dealt with all queries efficiently and in timely manner. Now he has also helped me to purchase my first property. Stephen was invaluable in helping at all stages of house buying - help with surveyors, practicalities etc Also responded quickly to queries and was a calming presence when things got stressful. I look forward to working with him more in the future. Highly recommend!... Read more
Seller
13th Mar 2021 (3 years ago)
W UTD
???? ???? ???? ???? ????
-4... Read more
10th Feb 2021 (3 years ago)
I Khan
very poor service, much disappointed was shown a property and was asked to give all the documents which I did but they did not come back to me five days I had to call them to know what was going on. then they told me landlord wants to give the property to his relative which looked absolute lie, as I was told the property is vacant for more than two months.... Read more
25th Nov 2020 (4 years ago)
C Ailenei
Very god agenti!!!... Read more
20th Nov 2020 (4 years ago)
T Maklouf
Just bought our first house through Samuel King. Stephen was fantastic, he was prompt and oversaw everything to ensure a smooth transaction. Genuine guy who truly went above and beyond. Thanks!!... Read more
Buyer
14th Nov 2020 (4 years ago)
S Forsova
Great estate agency... Read more
30th Jul 2020 (4 years ago)
P Pony
Horrid place. Waste of time.... Read more
14th Jul 2020 (4 years ago)
A Serbedzic
Great agency, really helpful... Read more
23rd Jan 2020 (5 years ago)
P Anchitipan
(Translated by Google) Because he's helping me rent a new house
(Original)
Porque me está ayudando a alquilar una nueva casa... Read more
19th Jul 2019 (5 years ago)
L kanapka
If here would be option to choose zero stars, would definitely give that. Waste of time! My family were looking for 3 bed house, we left holding deposit 2.5 weeks ago. Household incomes is around 68K annually, however they got picky and pointed out to my overdraft, that there is overdraft in use in one account (we bought car that's why it was in use, if they would check it properly they would see we actually covered more than half amount in last month). Its not the point! I understand that its their choice to rent or decline property, however, they teased us for two and a half weeks, knowing that we gave notice to our current landlord until end of this month, were absolutely disgraceful in their communication within this period, kept asking us for "another 24 hours" to give for landlord to decide..... I came to conclusion that they just collecting pool of tenants, and choosing the best out of many!!!! So what's the point to give holding deposit (when you expect that property will be held for you while referencing takes place), it is only explanation why they took 2,5 weeks just in case they will not find anything better, as an exit plan????? Shame on you! I thought you were respectful estate agency!!!! Wouldn't recommend to anyone!!! Oh and by the way, agent Cleo told us that we passed our referencing and everything seems okay, just maybe landlord will ask couple of questions, etc, it was 8 days ago!!!!... Read more
Tenant
26th Apr 2019 (5 years ago)
If here would be option to choose zero stars, would definitely give that. Waste of time! My family were looking for 3 bed house, we left holding deposit 2.5 weeks ago. Household incomes is around 68K annually, however they got picky and pointed out to my overdraft, that there is overdraft in use in one account (we bought car that's why it was in use, if they would check it properly they would see we actually covered more than half amount in last month). Its not the point! I understand that its their choice to rent or decline property, however, they teased us for two and a half weeks, knowing that we gave notice to our current landlord until end of this month, were absolutely disgraceful in their communication within this period, kept asking us for "another 24 hours" to give for landlord to decide..... I came to conclusion that they just collecting pool of tenants, and choosing the best out of many!!!! So what's the point to give holding deposit (when you expect that property will be held for you while referencing takes place), it is only explanation why they took 2,5 weeks just in case they will not find anything better, as an exit plan????? Shame on you! I thought you were respectful estate agency!!!! Wouldn't recommend to anyone!!! Oh and by the way, agent Cleo told us that we passed our referencing and everything seems okay, just maybe landlord will ask couple of questions, etc, it was 8 days ago!!!!... Read more
Tenant
26th Apr 2019 (5 years ago)
Ash
Excellent customer service would highly recommend!... Read more
24th Jul 2018 (6 years ago)
M Ltd
poor service... Read more
2nd Sep 2017 (7 years ago)
Nero
Nice rent agents.... Read more
Tenant
13th May 2017 (7 years ago)
S King
" The service is very poor" This needed to elaborated on. We have sold and let 1000s of properties. I regularly take properties on whereby they have not been proceeded correctly or remain un let and I have used my 26 years of extensive knowledge and experience to finally get the job done.
"I had to write up and sign the tenancy agreement with the landlord" The property remains the landlords and if they wish to make different arrangements ie to talk with the tenant first and use their own/our tenancy that is their choice and this can be the case on introduction only please see below.. But our tenancies are already drawn up? We are always flexible and can view late. I have even valued a property at 11.00pm and viewed at 9pm and 10.00pm . However as mentioned if a landlord wants to take a different route on the move in as above we can work with this.
"The service is very very poor. I am an experienced investor and I would not use them again". This would lead me to believe that a property was missed out on. As an agent we are there to achieve the best price possible for a property we are marketing for a vendor. Unfortunately there will always be people that miss out and the final decision will always come from the vendor, also if they wish to take the property off the market.
In general on rental properties as above we are required to obtain all the information as required to satisfy the agency we use and the landlord. This sometimes results in additional emails being required of which no limit is set. All information should be to hand so it can be sent within a reasonable timeline. However we are aware that this is not always the case and we also need to work around landlords and tenants holidays especially in the holiday season in July and August something that is rarely mentioned. If the landlord requests, we need to supply and answer. Tenancies are sometimes scanned to landlords to see if they wish to make amendments or add personal clauses of their own and for introduction only it is not uncommon on the odd occasion that they will then use this tenancy meet the tenants and then sign all areas of the tenancy themselves and then for the tenant to sign.
Its a shame that on the extensive tricky nigh on seemingly unsalable properties( that only a few could deal with) that the ones I have proceeded and properties I have let that reviews are not left.... Read more
Landlord
19th Aug 2016 (8 years ago)
M Bhudia
The service is very very poor. I am an experienced investor and I would not use them ever again.... Read more
29th Apr 2016 (8 years ago)