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- Taylors - Roath
Taylors - Roath
Opens tomorrow at 9:00am
82 Albany Road, CF24 3RS
Taylors Roath are an estate agent in Cardiff. They mainly list properties in CF24, CF23 and CF3. Over the last 6 months, they've listed 34 properties, with 32 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
- Saturday 10:00am - 4:00pm
- Sunday Closed
View all details
Taylors - Roath Reviews (203)
Have you used this agent?
88%
3%
1%
0%
7%
L Sharon
I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!
10th Aug 2024 (30 days ago)
N Man
Georgia, Charlie and Aiden have been amazing, industrious and tremendously supportive throughout our searches for a property. Especially Georgia, she conveyed our concerns to the landlord patiently and enthusiastically, demonstrating a high level of professionalism. Sincerely thanks for all of their good jobs! They are highly recommended if you are looking for an agent to find a right property in Cardiff.
9th Aug 2024 (4 weeks ago)
O sanu
Georgie, Charlie, and Aidan were amazing with prompt response, excellent customer relationship. Thanks for all the services you render.
5th Aug 2024 (5 weeks ago)
I Morris
Had amazing experience, doing veiwing and assistance with looking for properties.
Definitely my best experience with letting agents
Thank you Georgina for you kind support
6th Jul 2024 (9 weeks ago)
C Hapgood
Very friendly helpful and professional
26th Jun 2024 (11 weeks ago)
M Michal
I purchased a house with Taylor's recently. Emily, Cerys and Josh were polite, helpful and professional . Thanks to them whole process went smoothly. They did an amazing job. Highly recommended.
25th Jun 2024 (11 weeks ago)
S Mehta
Had dealings with Aidan.. nice guy who took the time to understand my requirements and catered to my needs. Highly recommend.. ????
28th May 2024 (15 weeks ago)
D Jacob
Friendly staff
Professional
13th May 2024 (17 weeks ago)
J Mitchell
Georgie has really looked after us and has been amazing throughout, great communication and she went above and beyond for us as prospective tenants! We can't thank you enough for your help in finding us the perfect new home Georgie!
26th Apr 2024 (19 weeks ago)
D Pine
Taylor's assisted us through 4 months of house sale which can be very stressful at times.Thankyou.
30th Mar 2024 (23 weeks ago)
J James
Taylors Estate Agents , Albany Road, Cardiff were very helpful and informative throughout our sale. We had many hurdles during this sale but came out at the end due to constant updating of information and dealings with solicitors. Highly recommended.
21st Mar 2024 (25 weeks ago)
J Burton
We had a positive experience viewing properties in Cardiff with the Lettings Negotiator, Aidan King. He was very friendly, supportive and informative during our interactions and we recommend Taylors for their swift and helpful service.
19th Mar 2024 (25 weeks ago)
D Olatunbosun
Good at what they do
19th Mar 2024 (25 weeks ago)
Charlotte
I've used Taylors' fully managed service for my rental property over the last two years, and during this time, I've received terrible service and have been left out of pocket on several occasions.
During the onboarding process, everything was great. The people I dealt with in the branch were friendly, helpful, and responsive. After this, the 'management' of my property was handed over to their central office, and things went downhill.
At the end of the first year, the tenants left and sorting out the rent they owed, damage to the property, and their bond was a complete fiasco.
I had to do most of the work myself to put together the list of damage to the property, despite most of it being blatantly obvious. The person handling the check-out process clearly wasn't interested.
I was (mis)sold the zero deposit scheme on the basis that it covered a higher amount than a traditional deposit. However, when I needed to claim against it, I was advised that "adjudicators always seem to find in favour of tenants more than landlords and that 40-60 % on average is awarded to landlords". If I'd known this, I would never have agreed to a zero deposit scheme instead of a cash bond.
The tenants made an offer far short of the amount owed, which I refused, but Taylors authorised it anyway and the claim was settled. It felt like they did what was easiest for them, were completely unhelpful, and were as good as rude in the way that they dealt with me throughout this process.
During my current tenancy, what should have been a routine maintenance job was completely botched by Taylors' contractors, and the only solution they offered was to pay the contractors even more to put it right. After speaking to the tenants, it was clear that either Taylors or the contractors were lying about what went wrong and I was offered no help or support in resolving the situation. I received no money back for the botched work, and will have to pay again for someone else to fix the mess they made.
Taylors were aware for months that I was considering moving to another estate agent at the end of the current tenancy, and to add insult to injury, nine days before the end of the tenancy, casually dropped in that there would be a six month notice period if I wanted to leave. The cherry on their sh1t sundae.
I know that finding an estate agent tends to be a case of 'who is the least bad', but I'm sad to say that Taylors are nowhere near the top of that list.
19th Mar 2024 (25 weeks ago)
A Moritiwon
Many thanks to Taylors team for helping us with the rental of our new home, particularly Aidan! Aidan was super efficient, prompt, detailed and offered the absolute best customer service throughout the process. Looking forward to a great time altogether and many thanks for our welcome to your new home gift box. So sweet and thoughtful!
6th Feb 2024 (7 mo. ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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