C Napier
Excellent service... Read more
12th Dec 2024 (10 weeks ago)
N Durgan
Had a viewing yesterday and it was nice.. agent who attended was a very nice man .... Read more
20th Nov 2024 (13 weeks ago)
N Routledge
Mia , Jay and the girls in the office have helped us in every way possible , they are very polite and well mannered and nothing is to much trouble ,we would highly recommend the J&D team to anyone and will in the future
King. Regards... Read more
28th Sep 2024 (21 weeks ago)
N CT
"I’ve had a great experience with J&D Estates so far. The team has been very helpful and efficient, always handling things on time. Special mention to Mia, who has been fantastic throughout the process—her assistance has been invaluable. I’ll be sure to update further once the process is completed, but so far, I’m very impressed!"... Read more
26th Sep 2024 (21 weeks ago)
T Dimitrova
Totally disappointed!
Very poor property management and customer service!Mistakenly they send money to other account and you should wait 3monts and more to get your money back!When I write to them they always have excuses and even now they stop to answer to the emails!I can say this is the worst estate agency to deal with... Read more
10th Jul 2024 (7 mo. ago)
R Lovett
Lovely ppl in the office I had a girl called abi help me with my new house never had any problems and she had us in quite fast with no issues... Read more
18th Apr 2024 (10 mo. ago)
X Fifa
Had a great experience with these estate agents. Quick response by staff to any queries and always helpful and professional I would highly recommend.... Read more
11th Apr 2024 (10 mo. ago)
Y Moore
The worst estate agents I have ever dealt with. Incompetent, rude and dishonest. Stay well away.... Read more
26th Jan 2024 (1 year ago)
J&D Estates is a reliable agency, any issue I've had regarding the rented house was resolved promptly. Thanks to Mia for her help, and I wish this agency continued success!... Read more
Tenant
29th Nov 2023 (1 year ago)
J Bullen
I would like to say a big thank you to Mia, Jay and the team for the successful completion of my property. We was fully supported from start to finish. Thanks again John... Read more
Seller
19th Oct 2023 (1 year ago)
B Hawley
Team have been great with our move in , have kept us up to date every step of the way to assist with us moving into our new home as quickly as possible. We have mainly dealt with Mia and she has been amazing. Thank you !!... Read more
9th Oct 2023 (1 year ago)
J Allen
Bought a house from this company over 5 years ago, dealt with Jay Potter at the time. He tried to make us believe that he was selling the house on behalf of a property developer and tried to pressurise us by saying the so called property developer was getting offers elsewhere and we needed to hurry up on our decision. I firmly believe J&D were the property developer to this day after speaking with neighbours who were there at the time.
Since then we have been renovating the house, we have had problem after problem. From substandard outside rendering and poor internal plastering. Bad plumbing and tiling (tiles falling off walls and poor insulation in the walls).
We have since spent over 40k in getting the house to a professional standard and the tradesman we have used have all said how bad the work was in the house.
My advice is tread carefully when dealing with this company.... Read more
Buyer
4th Oct 2023 (1 year ago)
C Mendoza
This agency is super professional and trustworthy. Our friends from London have had a very complicated visit and the company of documents. They gave us many facilities and helped us a lot. Wonderful also includes details that match the names of the hiring company. On the other hand, the house is great! Thank you very much for the good luck!!... Read more
27th Sep 2023 (1 year ago)
M Turner
Fantastic service from Mia throughout the renting process. Would highly recommend.... Read more
Tenant
27th Sep 2023 (1 year ago)
L Lupu
We are currently renting with J&D Lettings . Sara’s been very helpful throughout the process and she is responding very quickly to all of my e-mails. Their in house maintenance team are quickly responding and sorting out any issues we’ve had.... Read more
Tenant
25th Sep 2023 (1 year ago)
C Schapira
Mia and the whole team are great people to work with really appreciated!... Read more
13th Sep 2023 (1 year ago)
FM2020
Shocking customer service.... Read more
6th Sep 2023 (1 year ago)
R Perera
A huge a thank you to Demi and Mia who helped us to rent a lovely house!
We have been living happily on our road in L4 for 4 years and all of a sudden told to leave due to interest rises by our landlord who wants to sell.
It can be very distressing not just to leave your home but to leave the community you are imbedded in.
Thankfully Demi knew about our work and situation and helped us to get a lovely new house two roads away
Thanks for the lovely move in pack ????
We cannot thank you guys enough ??... Read more
Tenant
1st Sep 2023 (1 year ago)
B Lawal
Great letting agents! We had the pick of several and went with this team because of the owner. They have been managing our property since we purchased it and have been brilliant. We are able to be completely hands off thanks to their A+ service !... Read more
Landlord
25th Jul 2023 (1 year ago)
S Nelson
Mia has been fantastic helping us sell our house. 5* service from start to finish!... Read more
Seller
24th Jul 2023 (1 year ago)
D Halpin
I have had excellent experience from this company,Mia has been absolutely excellent in dealing with my enquiries I don't know how I would of coped without her help these past weeks keeping me informed and upto date I can't thank her enough... Read more
5th Jul 2023 (1 year ago)
N Voce-Pascoe
Mia has been very helpful. She is very quick to respond to emails and answers any queries in a professional manner.... Read more
4th Jul 2023 (1 year ago)
K Osborne
I absolutely love my new home and the girls in the office are lovely. Sara is so professional and has dealt with everything that is asked within a couple of days. I would recommend to anyone.... Read more
29th Jun 2023 (1 year ago)
G Hanlon
Dealt with J&D for many years now always found them helpful especially the girls in the office -Sara is lovely and always resolves any issues i have. Highly recommend using J&D for anybody.
Gem x... Read more
11th May 2023 (1 year ago)
Sunny
No prompt response to emails or calls. Not worried about customer satisfaction.... Read more
6th May 2023 (1 year ago)
N Olayinka
Excellent service delivery. Very professional. Keep it up... Read more
20th Apr 2023 (1 year ago)
D Kelly
Mia has been so helpful and accommodating to find a friend a property that suits there needs thanks to all an the estate agent... Read more
19th Apr 2023 (1 year ago)
This was an adequate choice of agent to sell a local low value property. HOWEVER we paid for a floor plan which wasn’t needed and have contacted the agent at least 20 times to request this is refunded. Jay (the owner) has consistently and systematically ignored my requests to deal with this issue. This is at best rude and lacks professionalism.... Read more
Seller
1st Apr 2023 (1 year ago)
T Baber
Booked a viewing for buying a house on 2nd march for 11th March because they were not able to show earlier. Today i got a reminder for viewing just an hour ago. When i reached there. I got another email from Sara that they cannot come for viewing. Just to mention i drove for one and half hour from other city and they knew it. They didnt even bother to take a call now. Most unprofessional agents to say the least. Happy i am not actually dealing with them. Avoid at all costs. Sellers should read potential buyers reviews to see how they treat buyers... Read more
11th Mar 2023 (1 year ago)
E A
Very helpful when buying my first home. Mia was friendly and helpful.... Read more
Buyer
11th Feb 2023 (2 years ago)
T White
Mia has been very patient so far helping us to purchase one of their properties. She always responds quickly which is rare from an estate agent!... Read more
Buyer
29th Sep 2022 (2 years ago)
M l
Sara at J&D has always taken great care of our property and keeps me updated as required. It's been a smooth ride with them since we listed the house with them. Really pleased... Read more
Landlord
27th Sep 2022 (2 years ago)
M Lo
Good Service. Mia give quick response and helpful follow up.... Read more
13th Sep 2022 (2 years ago)
H Wan
J&D helped me find a buyer for my property faster than other larger named estate agents. Jamie and Mia have gone the extra mile to help us the whole way. You get a completely honest and straight forward service from J&D which aided towards the fast sale of my property, thanks to their amazing help.... Read more
Seller
6th Sep 2022 (2 years ago)
C Stevens
Sophie was truly fabulous and extremely helpful & freindly. The process of getting the property went so smoothly really appreciated it .So thank you J&D EStates... Read more
2nd Sep 2022 (2 years ago)
A smith
Can't thank this lettings team enough for everything they have do for me and my daughter . Sara in the office has been amazing.... Read more
Tenant
1st Sep 2022 (2 years ago)
B Potter
I've used J&D for over 10 years for letting my properties, carrying out building work in my properties and my home and general maintenance. They offer great customer service always at the end of the phone when they need you. Communicate quickly if my tenants have any issues and the quality of their work is to a high standard. I would highly recommend this company.... Read more
Landlord
26th Aug 2022 (2 years ago)
H B
J&D estates manage a couple of properties for me. Sara is always very prompt and always very professional.... Read more
Landlord
18th Aug 2022 (2 years ago)
K Saddique
Great service,
I called couple times and spoke to Mia. She dealt with my enquiries very quickly and sent me brochures.... Read more
26th Jul 2022 (2 years ago)
Paul
Very friendly reliable company. Mia was very helpful and dealt with my enquiry in a friendly and professional manner which gave me peace of mind. Excellent customer service.... Read more
30th Jun 2022 (2 years ago)
J E
Sara is very pleasant to deal with. very professional service... Read more
7th Jun 2022 (2 years ago)
L Cowley
Dirty scumbags the lot of them told them me and my partner was homeless and needed someone ASAP and was promised a property by Monday just to be lied to by Mia on the phone and then owner Jay comes on the phone acting all big and said I dont want you in our flats. Mate you're lucky you have my details because I'd slap the taste out your mouth for putting that phone down on me. Do not come here... Read more
Tenant
27th May 2022 (2 years ago)
G WOODHOUSE
Terrible landlord... Read more
Landlord
24th May 2022 (2 years ago)
H Hunt
Great service from Mia - very helpful and friendly... Read more
19th May 2022 (2 years ago)
M Barnet
Really good.
Very professional on phones
Spoke with Mia helped with a lot off things very polite and very helpful would recommend... Read more
19th May 2022 (2 years ago)
M Maat
Very nice and very friendly. I had a great experience. I spoke to Mia and she was very helpful. I highly recommend JD Estates, very friendly customer service and very professional.... Read more
22nd Apr 2022 (2 years ago)
L Dixon
Excellent service and were always happy to help!... Read more
20th Apr 2022 (2 years ago)
R Jones
Abysmal customer service... Read more
14th Apr 2022 (2 years ago)
L Channel
Today, March 8, 2022, I telephoned to ask questions about a home I was interested in. I was picked up by a very unpleasant girl who has answered me disrespectfully to the questions I asked her. I have felt humiliated. I'm not going to recommend this agency to anyone. What an agency horror. If you don't feel like working, leave your position to someone else who will surely feel like it but don't treat client badly.... Read more
8th Mar 2022 (2 years ago)
J Houghton
My daughter and her children were living in a 4 bed house rented out by these cowboys!! She was served with a section 21 for asking for repairs which were outstanding and the owner blatantly lied to her neighbour stating that she burned her own boiler up in order to be moved.
This is the 2 time in weeks this has happened on homes rented out by these cowboys, her neighbour took them to court and its still ongoing after they said she burnt out her electric meter. Her children ended up in hospital with carbon moxide poisoning and this was all over the echo website.... Read more
Tenant
28th Feb 2022 (2 years ago)
A Check
the worst agency in Liverpool, incompetent people sitting in smartphones in the office, I just advise against this agency to everything, the boiler in January was broken, for three weeks no one was interested to fix it, the deposit was not on the deposit account, one big lie to hack the money , watch out for the contract, read carefully, because they are lowering the deposit amount on paper and charging more ....... Read more
Tenant
13th Feb 2022 (3 years ago)
D Murphy
Allow properties unfit for human habitation to fall through the net and then aren't interesting in pushing to get issues fixed. They're more interesting in intimidating you as the tenant and finding a way to get out of problems or put them on you. You'd think their houses were being sold as 'doer-uppers.'... Read more
Tenant
24th Jan 2022 (3 years ago)
M Bowler
Horrendous experience and service.
Arrived at a 10 am scheduled appointment for 10, nobody there. Called the estate agent who advised an agent was on the way, so I went the shop for a water. Arrived back at the property at 10:08 to be told "The estate agent has been and gone because he has other things he needs to do."
Absolutely incredulous. Oh and the property was a tip too.... Read more
8th Jan 2022 (3 years ago)
M stevens
Absolute joke of a firm, office staff lazy and rude. Constant repairs needed. Never fixed properly. Do not put deposit in holding account. THIS IS ILLEGAL. Would not recommend to anyone. Bad bad firm. Couldn’t do 0 star... Read more
Tenant
1st Dec 2021 (3 years ago)
M Fabbrizi
Just called to enquire about a property. First question: are you able to provide a guarantor? I am afraid not. Then I cannot book you in. Goodbye.
Did not even let me finish my next sentence.... Read more
26th Nov 2021 (3 years ago)
S Khan
LANDLORDS do not use (read all the comments)
a very unprofessional company, as you can see from other comments, its hard to speak to someone relevent about your property, when i told them i was thinking of leaving sarah stopped replying to m for over a week. the tenant reported a problem (during my contract) and she refused to deal with the issue or give me the tenants details, i just called again to speak and NO ONE IS IN THE OFFICE, both directors on annual leave and sarah is off today.
the most pathetic organization i have ever had to deal with, i advice all landlords to read this before doing business with them... Read more
Landlord
24th Jul 2021 (3 years ago)
Roy
Great staff. Very helpful. And always with smile.... Read more
27th May 2021 (3 years ago)
J Rooney
No option for 0 rating Tenants & Landlords be warned. DO NOT USE. Rarely answer the phone and never conduct repairs. Quick enough to increase the rent. Left a young family with no electricity due to major flood from roof. 5 children at the property, one disabled dependant on medical equipment that could not be charged, placing them in danger. Still waiting. Absolute disgrace.... Read more
Tenant
9th May 2021 (3 years ago)
No option for 0 rating Tenants & Landlords be warned. DO NOT USE. Rarely answer the phone and never conduct repairs. Quick enough to increase the rent. Left a young family with no electricity due to major flood from roof. 5 children at the property, one disabled dependant on medical equipment that could not be charged, placing them in danger. Still waiting. Absolute disgrace.... Read more
Tenant
9th May 2021 (3 years ago)
Very dodgy buisness. Charges for changes that never happened such as removal of a old tenant, even after paying £50. Failed to return my deposit even though I had always paid on time.
Even worse, none of the gas or boiler safety checks took place in the 2 years of myself living here.
Call staff are the only people who seem half decent, but often the messages don't get passed on, let alone repairs done in reasonable time.
They will con you out of every penny they can.
AVOID.... Read more
Tenant
18th Jan 2021 (4 years ago)
Mia
Absolutely pathetic !.. called 8 times to complain about an alarm going off in a property next door to my house that has been going off for 2 days straight and has kept me and my partner awake. I explained I am a nurse working night shifts and haven't been able to sleep because the noise is that loud. Theyd lied and said they'd had an engineer out in the afternoon to sort out the problem, which was 100% not the case as I'd been home all day and kept an eye & ear out, no one had once entered the property and not once did the sound stop!.. they then promised the engineer would "be back again" this evening to sort the problem. Again, not one single person has turned up. They have lied, been very unprofessional and unhelpful, and really do not care about the situation. If you want a reliable estate agents please do not go with these. Never know a more shocking estate agents, I would certainly not rely on these with my property and other peoples reviews show this too.... Read more
27th Aug 2020 (4 years ago)
J
Sara and Demi are fantastic.
Couldn’t have asked for a better pair looking after my property after having such a bad experience with previous tenants.
Great job girls and thank you so much... Read more
Landlord
26th Aug 2020 (4 years ago)
A McLellan
SCAM!!! Paid a £150 security payment for a house and then told by the viewing agent to pay 450 by the end of the month and we'd get the keys and could move in. This was fine but AFTER paying the £150 they emailed us saying we had to pay ANOTHER 450 by the end of the month. This wasn't mentioned by in the advertisement or by the person who let us view the house. Tried to get the £150 back as its not legal to give us false info and the girls on the phone are just snotty and dont care. NOT TO BE TRUSTED. Rather lose £150 than pay £900 and be with this landlord.... Read more
Tenant
4th Jun 2020 (4 years ago)
J Edwards
Doesnt let me click no stars
Worst estate agent Do not rent a property repairs NEVER get done, been ongoing since we signed the tenancy agreements. They dont carry safety checks and speak (or should I say SCREAM) to the tenants when you report anything SERIOUSLY THE MOST UNPROFESSIONAL BUSINESS IVE KNOWN EVER... Read more
Tenant
3rd Jun 2020 (4 years ago)
R Chand
I agree with most the 1 star comments listed in these reviews. I will never use this company again for any business in the future as they are trying to con us into additional costs for works they said would not cost.
Also damaged our new kitchen and wont replace the worktop!!
AVOID!!!!!! COWBOYS!... Read more
3rd Feb 2020 (5 years ago)
C Halliwell
Landlords Avoid at all cost. The girls who answer the phones are very rude. Obviously they are more interested in doing their makeup than help any of their tenants. Nothing gets done when you report something. I will never get a property with these scum ever again. Nothing but stress with J&D Estates.... Read more
Landlord
16th Oct 2019 (5 years ago)
N Carney
Absolute childish the worst company you can deal with left my daughter 4 days with no gas when I phoned up to complain all they did is hung the phone up saying you are not the tenant we cannot speak to you obviously these people have no concerned over any of their tenants no work ever gets completed takes forever... Read more
Landlord
16th Oct 2019 (5 years ago)
M Ayres
Whatever you do, do not use this company
They are nothing short of crooks, jay promises the world and delivers nothing , he won’t share his mobile number and when he phoned it’s on a private number
They lie on a constant basis , if you ignore this review and use this company you will regret it
Suprising that in this age that companies like this still exist
Ignore any positive reviews, I guarantee they are false
You have been warned... Read more
14th Aug 2019 (5 years ago)
D Legend
Been a tenant with JD for several years in 2 properties no problems. Any repairs reported workman arranged to come and repair. Also when switching over to universal credit so changes to my rent payments i notified them they were understanding and helpful. All girls in office are lovely and helpful also John and Jay. They give everybody a chance of a property and do not judge or discriminate people on DSS. Polite and proffessional, ignore bad reviews as some people are disrespectful to staff. I dont beleive for a minute any of the staff are rude. They have always been helpful in any way they can be whenever i had any issues and moving from 1 property to the next was a smooth process no probs at all. I can see myself being a longterm tenant with them.... Read more
Tenant
11th Jul 2019 (5 years ago)
K Flaherty
Wouldn't even give one star. Scum is all I can say. AVOID... Read more
11th Jun 2019 (5 years ago)
B Southern
moved into a house off J&D, the girl was dead nice and it was dead easy to go through the paperwork and get moved in quick. only thing is getting housing sorted its a little bit slow because the housing never answer emails or calls. got sorted in the end and the girl has checked up on me.... Read more
Tenant
17th Apr 2019 (5 years ago)
A Flynn
Couldn't recommend J&D enough. They made finding a house so easy with no stress at all. The girls are amazing, so quick and were more than happy to help with all of my needs and questions.
They guided me through the whole process and checked in with me after I had moved in to make sure I was comfortable and settled.... Read more
Tenant
15th Apr 2019 (5 years ago)
D emanual
I can say there an amazing estate agents so friendly and helpful, Demi is such a lovely girl she will help you with anything you need and customer service is brilliant =, i would highly recommend this estate agents. Melissa Roberts... Read more
15th Apr 2019 (5 years ago)
M Jones
I certainly would NOT RECOMMEND this company! They are a nightmare! I was a tenant of there’s until Dec 2018, They cashed in my security deposit & thought they would keep it! I was suppose to get my deposit back 10 DAYS after vacating & they have lied for 9 weeks saying it will be in my bank by close of business each day & unfortunately for me the banking systems have been down which is another lie as I phoned the bank & they confirmed there systems are fine, also they said they sent me a cheque which has never arrived, I am worried for the poor snail or pigeon they sent it by! The whole company is unprofessional trying to speak to either Jay or Nicola is like trying to contact the wizard of oz!
BE WARNED PEOPLE & AVOID!... Read more
Tenant
23rd Feb 2019 (5 years ago)
J potter
Approachable honest service, great local knowledge and efficient.... Read more
20th Feb 2018 (6 years ago)
D Spencer
LANDLORDS TAKE HEED.... Do not do business with this company!
They are totally untrustworthy, they withhold rental payments and blame tenants for having not paid, they charge you for work that does not get carried out and when I caught them out (having visited the property to check with the tenant myself) they came up with a long list of excuses before eventually instructing a cowboy to carry out the work.
Jay (the owner) and Nicola (his goafer) will promise you the world. They will brag about their success rate in the local area, promise to get you the best price for your property etc to rope you in..... But once you have signed on the dotted line you are screwed.
I'd encourage other landlords who have dealt with J&D to share your experience. I have spoken to two others who have also reported similar treatment from this company. They must be exposed so as to prevent any other innocent landlords losing a lot of money as we have.
YOU HAVE BEEN WARNED!... Read more
Landlord
26th Nov 2017 (7 years ago)
PampleMoose
Awful - booked a viewing for an "open house" estate agent didnt bother to show up, i stood waiting outside for 30mins. Terrible company. Wouldnt trust them to sell my property.... Read more
29th Jan 2017 (8 years ago)