N Bland
Louisa was helpful, kept in touch and ensured full communication throughout the whole process - actually miss our chats... Read more
20th Nov 2025 (20 days ago)
L Ferguson
Louisa was fantastic. Excellent service. Professional. Friendly. Kept me upto date all the time and made my purchase easy. I have recommended to lots of friends. Thank you so much.... Read more
Buyer
20th Nov 2025 (20 days ago)
P Fleming
Great service and very helpful staff.... Read more
20th Nov 2025 (20 days ago)
E Dean
JDG gave me very efficient service when I bought a house that they were selling. Louisa was amazing... Read more
Buyer
20th Nov 2025 (20 days ago)
A Shepherd
I wish to thank Louisa for her kindness, support & professionalism.
She went above & beyond to provide updates & feedback
This definitely improved my purchase experience
Very much appreciated x
Alison Shepherd... Read more
Buyer
20th Nov 2025 (20 days ago)
alessandra
Wonderful service, easy to get a hold of them and always answered questions quickly and helped with all queries. Would definitely recommend.... Read more
20th Nov 2025 (20 days ago)
L McNicoll
We have been overwhelmed by the service received from JDG, in purchasing our house in Lancaster. Everything has gone incredibly smoothly and a special mention to Gary and his support with many viewings, and to Louisa who has been our rock from start to finish !. We would absolutely recommend them.
Linda and Ian McNicoll... Read more
Buyer
19th Nov 2025 (21 days ago)
F Dunn
If estate agent puts pressure on completing but your solicitor recommends a walk through before exchanging contracts, do it!! Because even though I was told by estate agents it wasn't necessary as nothing had changed with the property since I last viewed it, and there would be a cleaning, and removal of debris and a microwave dumped on garden. None of this happened. Ghosted. And what I found was this (see pics). Additionally, the original adverts for 24 Pennine View Glasson Dock said nothing of it being a full renovation. Advert contained filtered photos and a list price that was insane considering condition. Bait and switch. Not a good business practice. I now explore my options... Read more
Buyer
10th Nov 2025 (30 days ago)
T Standen
Excellent service throughout managed by a team of highly proficient and professional people. From start to finish we were kept up to date with clear precise and frequent communications and advice. Louisa who managed the co-ordination of the sale wash like a breath of fresh air pushing all parties (especially the solicitors) along the process in line with a tight programme.
I would certainly recommend JDG Estate agents to anyone selling a property and will head back to them again when the time comes to move on.... Read more
Seller
10th Nov 2025 (30 days ago)
I Irabs
JDG were professional throughout the sales process. They were ready to help at all times. They were easy to reach via whatsapp, text message or emails. We have no regrets choosing JDG as our agent. Thank you to all members of the team, you did fantastic.... Read more
Seller
9th Nov 2025 (4 weeks ago)
H hahung
JDG is very helpful, particularly, Louisa Jones and Gary McAnulty maintained close contact with us and kept us updated the progress and responded promptly whenever there is an issue to sort out.... Read more
11th Oct 2025 (9 weeks ago)
JDG are fantastic, sold our house in a week. James was brilliant, very knowledgeable, knew exactly how to market the house.... Read more
Seller
4th Oct 2025 (10 weeks ago)
M platt
Brilliant communication, and extremely helpful staff, particularly thanks to Rosie and Louisa... Read more
18th Sep 2025 (12 weeks ago)
S Cross
We recently bought a property through JDG, and it was such a smooth process, the staff were informative and very responsive. As a first time buyer, I had many questions along the way, but Louisa offered reassurance and explained every step and was extremely helpful. The team at JDG, particularly Louisa who was our Sales Progressor, were amazing, and the sale went through so quickly! Thank you all.... Read more
Buyer
16th Sep 2025 (12 weeks ago)
C Rigby
Me and my partner have recently rented a house with JDG, and have found the experience to be a very positive one. Anna from the lettings team has been incredibly helpful, communicative and has made the whole process an easy one. I could not recommend enough renting with JDG.... Read more
Tenant
14th Sep 2025 (12 weeks ago)
L Kirby
Every single member of the team at JDG surpassed my expectations. They worked well seamlessly and everyone did exactly what they said they would at every stage. Yes our house sale took longer than expected to complete but it was due to matters outwith JDG's control and Louisa kept us updated every week without fail. I can't give them anything less than five stars... Read more
Seller
14th Sep 2025 (12 weeks ago)
A Davies
From beginning to a long
end Lousia has been most helpful and kept me informed all the way which lm most grateful .... Read more
13th Sep 2025 (13 weeks ago)
D Holmes
I’ve just sold a house with JDG and it was handled with great professionalism by Louisa. Louisa chased both sets of solicitors up, to make sure they were kept on their toes, therefore progressing the sale.I’ve bought and sold with JDG before and I have no hesitation in recommending them to anyone. I’ve also rented out houses with JDG and Josh, the rental manager is very efficient and professional at his job,too.... Read more
Seller
12th Sep 2025 (13 weeks ago)
D Redhead
We had little contact with this estate agent other than email exchanges which seemed fine. We were kept well informed of visits to the property. We had to push a little as the sale seemed to drag on when the estate agent should perhaps have put a little more pressure on the buyer to complete. It did finally go through in the end so overall good.... Read more
Seller
11th Sep 2025 (13 weeks ago)
N J
Excellent experience with this estate agent for our purchase. Always available to help with viewings particularly on Saturdays which has been very important to us. Sales progression team have been excellent in keeping us up to speed with our chain.... Read more
Buyer
11th Sep 2025 (13 weeks ago)
K Hyder
I have just sold my house through JDG they have being brilliant. From my first evaluation to the last day of completion. Iwas kept 100% informed at all times. I would highly recommend them.... Read more
Seller
11th Sep 2025 (13 weeks ago)
M Quilliam
Friendly and professional from start to finish and kept us informed and updated us throughout the whole process... Read more
11th Sep 2025 (13 weeks ago)
N Gowlding
Very personal, friendly and professional service... Read more
11th Sep 2025 (13 weeks ago)
H Finnigan
The best rental we’ve ever had and we have used various companies across Lancaster and Kendal. So quick for repairs and the job is always done properly. Only leaving because we have bought our first property ????... Read more
Tenant
13th Aug 2025 (17 weeks ago)
R Metcalfe
We recently bought our home through JDG, and the entire experience was seamless. Gary showed us around the property and was always professional and friendly during viewings, answering all our questions and making the process really easy. Louisa kept us updated every step of the way, ensuring everything moved forward smoothly. The communication was excellent, and we always felt well-informed. We highly recommend JDG for anyone looking to buy a home.... Read more
Buyer
4th Aug 2025 (18 weeks ago)
J Brunger
Dreadful service, I was meant to have a viewing at 10am. I left my house in Essex at 5am during an amber warning to arrive at the house with no one there. Therefore I called and I got told they have moved my booking to the wrong column which is ridiculous considering the spam reminders i received. To then receive the most naive comment “can you wait till 12” as if I don’t have other viewings up north to look later on today. Took a day off work for this rubbish... Read more
4th Aug 2025 (18 weeks ago)
R Stewart
Well what can I say? Service was excellent from the first point of contact to the very last! Before listing our property I always knew deep down JDG would be the ones we would choose. I have heard nothing but good reviews about them and they didn’t disappoint. Thanks to all at JDG for selling and buying our homes with you! Amazing 5* service!... Read more
Seller
22nd Jul 2025 (20 weeks ago)
D Boon
I want to thank all of you so much for all you have done over the last few months in helping me with the sale of my house and so much more in your advice, guidance and support.
You have all been so attentive, caring, and thoughtful, continually kept me up to date with how things were going. You helped keep the stresses and strains at bay.
I can’t thank you enough.... Read more
Seller
18th Jul 2025 (21 weeks ago)
David
Louisa and all the team at JDG were amazing from the beginning of my house sale. Always keeping me in the loop with updates and reassuring me they were getting on with the sale. Would highly recommend JDG and specifically Louisa.... Read more
Seller
16th Jul 2025 (21 weeks ago)
D Cheung
Thanks to Louisa and the team for getting us over the line with the sale. They could not be more helpful and going that extra mile on every occasion!... Read more
Seller
16th Jul 2025 (21 weeks ago)
R Woodhouse
This is the third time JDG has helped sell my home and they've always been brilliant. They take excellent pictures and the staff are always super helpful. Especially, Louisa, who keeps the sale progressing wonderfully.... Read more
Seller
24th Jun 2025 (24 weeks ago)
C Wilkinson
Thank you for your hard work and guidance throughout this process. I appreciate how you kept me informed every step of the way.... Read more
17th Jun 2025 (25 weeks ago)
R Jones
Good for the beginning to the end.... Read more
15th Jun 2025 (25 weeks ago)
S Ashton
No complaints from me there was a few issues with the property.jdg handled it all well especially louisa many thanks from me regards to them from me.... Read more
14th Jun 2025 (26 weeks ago)
D Palmer
Fantastic from start to finish. Kept us updated at all times and proactively chased up the buyer/legal when needed. Louisa in particular really looked after us and always went above and beyond. Thank to all the team - will work with you again no doubt.... Read more
13th Jun 2025 (5 mo. ago)
H Clarke
I can’t thank the company enough. They went above and beyond to ensure a smooth sale. Best wishes... Read more
Seller
13th Jun 2025 (5 mo. ago)
J Taylor
I am very happy with the service received from JDG’s, they were very sensitive & respectful to our needs when arranging to put my late parents home on the market. I found them to be informative, professional, helpful & friendly throughout the process & would not hesitate to use them again, special thanks to Louisa 5*.... Read more
Seller
24th May 2025 (6 mo. ago)
Great experience so far! Not been on the market for long after moving to them and already had 4 viewings and accepted a offer!
Hoping the great communication and clarity continues!
Would absolutely recommend!... Read more
Seller
24th Mar 2025 (8 mo. ago)
C Seredenco
I cannot say enough great things about JDG Estate Agents! From the very first meeting to the final closing, their team demonstrated unparalleled professionalism, expertise, and dedication. Selling a home can be a daunting process, but especially Fiona and Louisa made it as smooth and stress-free as it probably can be.
Their deep understanding of the market, strategic approach to pricing, and outstanding marketing efforts brought in multiple viewings within days of listing. They kept us informed every step of the way, answering all our questions and providing valuable guidance.
If you're looking for a real estate agency that is trustworthy and responsive, look no further than JDG. They exceeded our expectations, and we highly recommend them to anyone looking to buy or sell their home. Thank you again, great teamwork JDG.... Read more
Seller
6th Dec 2024 (1 year ago)
V Rodgers
We sold our house through JDG a couple of weeks ago. Everyone there was great but Louisa was amazing. I could call her whenever our solicitors were being annoyingly slow and she really helped by chasing things along. Really grateful for the professionalism and kindness. 100% recommend.... Read more
Seller
6th Dec 2024 (1 year ago)
L Sedgwick
I couldn't be more happier with the JDG service that I got when I sold this year . It is the best in the business and class. Everything from initial instructions, pricing , advise , appointment and offer management were delivered effortlessly and with great customer focus. It made it all easy and seamless. What lovely people. The communication was on point at all times with tech supporting it although I loved the personal touch and regular calls . From Director to call handling staff and all the office team absolutely 5 star all round . Thank you . Its been a pleasure working with you all , your service is best in class . Thank you . Highly recommended... Read more
Seller
6th Dec 2024 (1 year ago)
R Huntley
Excellent estate agents , a fantastic team of people. Louisa Kept me informed through out the selling process always on hand to answer any questions.... Read more
Seller
18th Nov 2024 (1 year ago)
Happy with jd Gallagher, have kept me updated on all interest on my property and my house was sold within a week of putting it on the market ,always polite and helpful of anything I need to know... Read more
Seller
9th Nov 2024 (1 year ago)
R Brooks
Craig, Rosie and Michelle at JDG were brilliant. Highly recommend.... Read more
8th Nov 2024 (1 year ago)
K D
Definitely 5 star service. Whether buy-to-let, purchasing or selling a property you can be guaranteed great communication, experts in their field and a trustworthy team of people to make what can be a complicated process flow very smoothly. Highly recommended!... Read more
30th Oct 2024 (1 year ago)
M Blackwell
Recently bought a house through JDG. Am so happy with my new home as it is wonderful and so peaceful. Pleased at how all the process went. All their staff are very well trained in giving excellent customer service and this shines through. Would recommend them to anyone. Thanks again to all the team in Lancaster.... Read more
Buyer
28th Oct 2024 (1 year ago)
E Cuthbert
Louisa & Rosie were super helpful in the process of selling our property & finding the perfect next home. Thank you for all of your help both!... Read more
Seller
24th Oct 2024 (1 year ago)
D Moore
Excellent service, friendly staff, very professional and very helpful in dealing with our sale, nothing was a problem with them always willing to help.... Read more
Seller
24th Oct 2024 (1 year ago)
T Webster
Louisa was not only on-hand but so supportive&helpful, provided excellent recommendations! Hats off to her&the staff! Thank you!!... Read more
23rd Oct 2024 (1 year ago)
L Jane
Fantastic estate agents! The service was 10/10 from start to finish. Friendly professional staff who kept me updated and well informed of progression. Would highly recommend this company to anyone wanted to buy or sell a property, can’t thank you all enough!... Read more
22nd Oct 2024 (1 year ago)
P McBride
Louisa and the team at JDG were very professional in helping us sell my mothers property - she kept us well informed as to where we where with the sale and everything else we needed to do.... Read more
Seller
22nd Oct 2024 (1 year ago)
A ALLEN
It's been a long process, but we hot there in the end. Louisa was absolutely fantastic, very jolly, very helpful and all ways kept us in the loop.... Read more
22nd Oct 2024 (1 year ago)
A Cornthwaite
Excellent, professional service provided from valuation to completion of sale. Communication was exemplary. Would use JDG again without hesitation. (retired Chartered Surveyor)... Read more
Seller
22nd Oct 2024 (1 year ago)
M Punter
Special thanks to John and the team after dealing with the letting and sale of our property. Everyone we dealt with was courteous and responsive. Special ‘shout outs’ to Louisa and Claire who certainly deserve a bonus after assisting us in such an efficient and professional manner. Great service!... Read more
Seller
11th Oct 2024 (1 year ago)
A Charliefarly
JDG sure are a 5 star company. Nothing the Sales Department and the Rental Department. Craig has taken the responsibility to help secure for my son a tenant for his purchased from JDG flat and Craig has demonstrated to me, a Landlord in Cheshire, as being a genuine professional at what he does as a letting agent. I highly commend his professionalism and care toward securing the right tenant for our son. Well done JDG you have great staff and a fabulous infrastructure.... Read more
Landlord
8th Oct 2024 (1 year ago)
S Fenna
JDG were overall pretty damn good.
Firm (and correct) on their valuation, good brochure, immediate flow of well supported viewings and a fast offer for the full price. Liaison through to completion was excellent.
I had confidence in the JDG team all the way.... Read more
Seller
1st Oct 2024 (1 year ago)
J Coleman
Good communications throughout... Read more
1st Oct 2024 (1 year ago)
D clark
Louisa at JDG was very helpful when I was purchasing my house.
She kept me up to date with what was happening and went over and above assisting me in keeping in step with all the documents you have to view and all the things you have to tick off your to do list.... Read more
Buyer
1st Oct 2024 (1 year ago)
S Burrow
Very good company who sold our house within 3 days for very close to asking price. Lovely, professional advertisment and presentation of the property. Great communication throughout the process too! Thank you!... Read more
Seller
30th Sep 2024 (1 year ago)
S Bushell
I had a great experience with JDG. At every stage of the process there was a strong sense of the personal touch. They sold my house in a week and helped and advised me really well. I cannot recommend them highly enough.... Read more
Seller
30th Sep 2024 (1 year ago)
L morrison
JD Gallagher gave phenomenal customer service throughout the entire process and id like to give special praise for Louisa for her great efforts from starr to finish. Cannot recommend JD Gallagher enough.... Read more
30th Sep 2024 (1 year ago)
R Pedley
Really poor experience with this agency when trying to purchase property. Lost out on best and finals initially - no problem with this. The successful buyer was unable to get a mortgage though, and the agency failed to make me aware. When I discovered it still on rightmove I enquired again and resubmitted my offer. Then I was told another offer was being negotiated and had just been accepted. When I called to speak to the manager Mr Gallagher who I presume is the owner, to see if there was anything I could do and to discuss my experience he was rude and dismissive. He also said he would make a judgment about whether or not to put my offer forwards based on me getting my point across to his satisfaction. Considering there is a legal obligation to present all offers this is more than a little concerning to buyers and sellers alike. Avoid.... Read more
Buyer
20th Sep 2024 (1 year ago)
S Casey
JD Gallagher are an amazing team, from the first time we met them, we knew we were in safe hands. From beginning to end they hold your hand all the way, the viewings were second to none and there were a lot of them. The feedback and follow ups were comendable, we couldn’t fault them on anything at all, we have recommended them to everyone. On completion day, they were so pleased and genuinely happy for us. Well done and keep up the good work as you’re all amazing... Read more
2nd Sep 2024 (1 year ago)
N Klaaser
Superb. Perfect balance of professionalism, knowledge, and kindness. Would recommend every time - JDG are the best. Thank you so much.... Read more
2nd Sep 2024 (1 year ago)
R Humpage
Excellent service from start to finish of house sale. JDG had clear processes in place for initial contact & excellent valuation & marketing, They simply the best estate agent I've ever dealt with and would recommend them to anyone selling or buying a house.... Read more
Seller
2nd Sep 2024 (1 year ago)
T Ranasinghe
I bought a property from JDG recently. They were very good in sorting out everything and chasing other parties in the deal into getting a move on. Especially Louisa was very helpful throughout the process for myself as the buyer. Thanks to all at JDG!... Read more
Buyer
16th Aug 2024 (1 year ago)
M Williamson
JDG were very good in helping and advising me as a buyer, especially Louise. Whilst the long tedious process of arrangements for my purchase went on JDG did all they could in chasing issues up and cajoling other parties in the deal into getting a move on. I feel JDG proved to be a very good firm to deal with.... Read more
Buyer
31st Jul 2024 (1 year ago)
J Mason
Fantastic job by all at JDG was kept informed on the selling and buying of property's and thanks especially to Louisa who constantly kept us informed and answered any queries... Read more
Seller
30th Jul 2024 (1 year ago)
D Seedle
The whole team were great but especially Louisa, very informative keeping me up to date with everything via phone and email. Every step was completed with urgency and no problems. Really quick and easy service, would highly recommended. Thank you all again and hope to do business in the future!... Read more
29th Jul 2024 (1 year ago)
A Mason
Excellent service from the very start we were talked through absolutely everything and all questions answered promptly.
The house sale all went very smoothly and we cannot be happier we went with JDG
Thankyou fory such excellent communication and ease of purchase.... Read more
Seller
29th Jul 2024 (1 year ago)
F Haslam
Excellent service from start to finish of house sale. JDG had clear processes in place for initial contact & excellent valuation & marketing, through to viewings, and support with offer acceptance and finally secure and friendly management of sale of house. Excellent communication and support throughout the process for myself as seller and liaising between buyer & solicitors when required. Updated information & communication always available online via Street App as well via phone. Felt in very safe hands from beginning to end. Thanks to all at JDG!... Read more
Seller
2nd Jul 2024 (1 year ago)
G Geezer
The whole team are very thorough, friendly and professional. I highly recommend them and would definitely use them again.... Read more
26th Jun 2024 (1 year ago)
J Manfredi
Anna was friendly and efficient. Very pleased with the service.... Read more
24th Jun 2024 (1 year ago)
M Joshi
Wonderful experience with JDG team. Claire and Josh are really helpful and quickly responsive to queries. We are happy to have JDG as our first letting agent in the UK. Best service. Cheers!!... Read more
Landlord
22nd Jun 2024 (1 year ago)
P Davies
Wonderful team of estate agents especially Louisa who went above and beyond to make sure our sale went through. Nothing was too much trouble.... Read more
Seller
19th Jun 2024 (1 year ago)
S 65
I viewed a property JD Gallagher were selling and was told three different stories by their staff relating to a damp issue. They will say anything to get a sale. Be wary if you are viewing properties being sold by this company.... Read more
18th Jun 2024 (1 year ago)
T Corban
JGD did a fantastic job selling our house. Every team member was friendly and professional. We were kept up to date through the whole process and would highly recommend.... Read more
Seller
17th Jun 2024 (1 year ago)
L H
Wonderful, brilliant service. 10/10, excellent customer service and care, highly professional and efficient throughout. Michelle was brilliant, and the photographer was awesome too.
Louisa, my sales progressor, was fantastic at managing the process for me and kept everyone updated with news. Couldn't do enough to help, really lovely lady and I'd have been lost without her.
Thank you to the whole team.... Read more
Seller
17th Jun 2024 (1 year ago)
R Walklett
The house sold STC within 5wks. The sales team were very good at keeping me informed about viewings and the feedback from these. And the Sales Progressor needs a special mention for her diligence in keeping the whole thing moving. All at JDG were excellent in keeping me informed, were cheerful and friendly on the phone and did a really professional job. Thank you!... Read more
Seller
15th Jun 2024 (1 year ago)
T Peet
From putting the house on the market to completion JDGEstate agents could’nt have been more helpful. They kept us fully informed throughout the whole process.... Read more
Seller
12th Jun 2024 (1 year ago)
J West
Highly recommend, professional and knowledgeable. Very helpful with any questions that I had and kept me informed throughout the process. Louisa was fantastic. Thank you to all the team there.... Read more
10th Jun 2024 (1 year ago)
L Allen
JDG made the whole process of selling my property as stress free as possible. From the initial valuing of the property to the completion there was constant updates and guidance. Louisa Jones in particular went above and beyond to help given that I live abroad and there is a significant time difference. I would highly recommend JDG.... Read more
Seller
3rd Jun 2024 (1 year ago)
R Short
Super friendly and gave fantastic advice when we were buying our first home. Feel very lucky to have had these guys as our estate agents. Highly recommended.... Read more
Buyer
29th May 2024 (1 year ago)
S Dickinson
JDG did an excellent job selling my house. They were professional, reliable and supportive. The care and attention in the period from offer to completion was really good, having a named contact who was very efficient. I felt they earned their fee and would recommend them.... Read more
Seller
25th May 2024 (1 year ago)
T Oulton
JDG sold our house in Lancaster for a relocation to Somerset. The service offered from enquiry to final sale was excellent. They got plenty of interested parties through the door and actively promoted our house to the right audience. The after sale care was brilliant up to exchange of contracts and the final move. Top organisation that I would recommend to anybody.... Read more
Seller
24th May 2024 (1 year ago)
G butterworth
The sale was quick at a price close to the asking price. Communication through Louisa made everything easy. Unfortunately, neither Louisa nor myself were informed that at the first viewing by the purchasers, they had indicated that they did not want the furniture. This lead to considerable delays and extra cost for me... Read more
Seller
24th May 2024 (1 year ago)
S Johnston-Wroot
Absolutely Phenomenal from start to finish!
We genuinely can't recommend JDG highly enough. From the valuation with Michelle, the photography/videography with David and Julie, the correspondence with Cassie, Fiona's magic touch finding us the perfect buyer, to the wonderful Louisa guiding us right through to completion and of course the rest of the JDG team we couldn't be happier. Everyone went above and beyond to make sure the whole process went as smoothly as possible. You are all incredible and we can't thank you all enough for all your expertise. YOU ARE FANTASTIC!! And we will be recommending you to everyone we know. A huge thank you from the bottom of our hearts.
THE JOHNSTON-WROOTS x... Read more
Seller
21st May 2024 (1 year ago)
J bingham
JDG were friendly and helpful. No problems.... Read more
13th May 2024 (1 year ago)
L clement
Everyone has been so efficient and helpful- they are the top sellers in Lancaster for a reason !... Read more
Seller
13th May 2024 (1 year ago)
S Bridson
Above and beyond at every stage. I wouldn’t use any other agent! I can’t sing JDG’s praises highly enough. Thank you so much.... Read more
13th May 2024 (1 year ago)
S Kanagala
A long due thank you note to the whole team.
Simon and I couldn’t have gone with anyone better to sell our lovely home. David and Graham took the utmost care to keep us all safe during viewings and were excellent in communicating thought out the viewing process. They always reassured us and they are great at what they do. Michelle is a wonderful person and offered us amazing strategic oversight and advice right from day one! A special shout out to Louisa who was an absolute star during the whole selling process! She went above and beyond to ensure the sale went through by communicating with multiple people in the chain. A really stressful process was made much better by working with JD Gallagher.
We can’t recommend them enough and aren’t surprised that they won an award for being the best in their sector. You deserve it!
Best wishes, Swarna and Simon.... Read more
Seller
12th May 2024 (1 year ago)
S Berry
The experience with JDG has been excellant so far, they were very efficient the whole letting process.... Read more
Landlord
3rd May 2024 (1 year ago)
N White
Excellent service through out the selling process, restored my faith in estate agents. Local knowledge is undoubtedly a major plus.... Read more
Seller
29th Apr 2024 (1 year ago)
G An

BE PREPARED TO BE MESSED AROUND
In addition to my previous review I’d like to explain why I was not happy with the service I have received at JDG estate agents:
I’d like to point out that our completion took 10 months, we initially had 2 viewings on where both agents said the property is ready to move in and we were reassured that the minute we get our documents ready the property is ours, John has also not mentioned anything to do with the probate during our initial telephone conversation while negotiating the price and has also reassured me that the property won’t have any delays (this was the main reason we decided to go ahead) anyway further down the line after paying all the required fees, finding the solicitors etc we were told the vendor doesn’t have a probate and we cannot go further without it which we found ridiculous why was this not mentioned at the viewings? Why were we reassured both times the property is ready?! This was clearly a LIE!! So obviously the property was put on the market by the estate agents without all the required documents which meant property was not ready to move into,
We were provided with a date by when we should finally have the keys several times but ended up being ignored and lied on
After 6-7 months of waiting and left in limbo we decided to request Louisa to kindly ask the vendor for £10,000 price reduction as even Louisa said that would’ve been fair as we were already waiting a while, Louisa called us next day and I’m pretty sure that conversation was recorded and confirmed the vendor is happy to reduce the price by £10,000 as this would be ”reasonable” few days later we got another update from Louisa telling us that the price reduction won’t go ahead so this is a clear sign of how messed around we were.
The estate agents then started blaming Co-op probate department for delaying the process but I’m assuming the vendor didn’t expect to find the buyer so quickly so they only applied for probate after the property was put on the market, but why lie and not make things clear? I appreciate you work for the vendor and try finding the best price for them however I’d probably suggest to consider the buyers in the process as well because they are as important, and not mess them around like we were.
Also, with regards to the recorded telephone conversation this is a clear reflection of how frustrated and out of control you have made me with your utter lies.
Kind regards
Mr Kadiu... Read more
Buyer
25th Apr 2024 (1 year ago)
C Kadiu
Very very bad experience with this estate agency. Try and avoid this agency as much as you can. They tell lies from the day one of viewing to the day of completion which it was 10 month later. 10 month to complete a sale?! And they pretend to be the best agency in lancaster and morcambe but they are the WORST ones. Start from john and finish to Louisa very unprofessional... very disappointing and cost me so much money waiting 10 month for somthing which it was not my fault but agency...... Read more
Buyer
17th Apr 2024 (1 year ago)
D Roberts
Wry good follow up all through the sale of our property... Read more
Seller
15th Apr 2024 (1 year ago)
D Mawson
Absolute 1st class service from a team of consummate professionals. Louisa was proactive throughout the process and kept us informed at every stage. Would 100% recommend JDG estate agents for their professionalism, integrity and commitment. A first class service, thank you so much.... Read more
15th Apr 2024 (1 year ago)
J Main
JDG were absolutely brilliant to deal with from start to finish in the process of purchasing my first home. Fiona and Cassie in the office were really friendly and always at the other end of the phone and Louisa was brilliant to deal with when it came to the finer details. I don’t think I’ve ever known someone reply to emails quicker! Would highly recommend JDG to anyone purchasing or selling a property!... Read more
Buyer
12th Apr 2024 (1 year ago)
J bergus
Without reservation I thoroughly recommend JDG Estate Agents who recently sold a property for me. They were open and honest, communicated promptly and clearly, gave good advice but also readily listened to any concerns or ideas that I had.... Read more
Seller
9th Apr 2024 (1 year ago)
M Edwards
We were really pleased with the JDG Estate Agents team who recently helped us conclude the sale of a property in Lancaster. Special thanks to Louisa Jones who kept us fully informed during the sale process. What Estate Agents should be like ....but in our experience most are not.... Read more
Seller
8th Apr 2024 (1 year ago)
R Barker
Fantastic experience selling my house with JDG, would definitely recommend. Every member of staff throughout the process from valuation, photos and sales progression was professional and helpful. Louisa sent frequent updates about the sales process and was very insightful and quick to reply when I had questions. Thank you!... Read more
Seller
5th Apr 2024 (1 year ago)
D Midwinter
We received excellent service. We were kept informed very regularly throughout the whole process.... Read more
4th Apr 2024 (1 year ago)
X WU
We purchased a house from JDG, and JDG team is very professional, especially Louisa and Cassie, who help us a lot! The whole process and communication was amazing!
We will definitely choose you next time! Thank you so much!
Wenjie and Xin... Read more
Buyer
29th Mar 2024 (1 year ago)
K Whitehouse
I have recently completed a purchase with JDG. I cannot fault the experience. Louisa was honest, friendly and helpful with all my queries, she made great recommendations for tradesmen and even chased up surveys on my behalf. I was informed throughout each step of the process. I would definitely recommend using JDG and Louisa in particular in your next house move.... Read more
Buyer
27th Mar 2024 (1 year ago)
A Maychell
Outstanding service from JDG Estate Agents they really do go that extra mile. Staff are so helpful and approachable, keep you well informed every step of the way. Have been with them many years and would not hesitate to use them again. Would highly recommend them for buying/selling or letting. You can rest assured your in safe hands.... Read more
26th Mar 2024 (1 year ago)
M Rawes
This will be the 3rd time I have used JDG,as stated before first class service from a first class company,from start to completion superb,no need to go anywhere else,thank you so much to all concerned.... Read more
26th Mar 2024 (1 year ago)
J Evans
I mystery-shopped them as part of my training and they were great... Read more
16th Mar 2024 (1 year ago)
D Smith
JDG could not have been more helpful with the sale of the house, all the staff were professional and knowledgeable nothing was left unfinished. A great company with excellent customer service and a great staff... Read more
Seller
15th Mar 2024 (1 year ago)
Hannah
Recently purchased my first home through JDG. Fabulous service from start to finish, all questions and queries responded to quickly and efficiently by Louisa - a credit to the team. Thanks for all your help!... Read more
Buyer
12th Mar 2024 (1 year ago)
L Filipe
There have been some hiccups. One with a view where the JDG professional was not very well informed and didn't answer our posterior emails, and another with an excessive pressure for us to find a solicitor (we literally got a "pressure" call having had just 2 hours to find a solicitor). But, we should highlight the professionalism of Louisa and Fiona who were amazing! We are tempted to give a 5 just because of them, but I need to evaluate the entire team performance, which overall was very good, but would need some fine tuning to avoid the issues described above.... Read more
6th Mar 2024 (1 year ago)
B swan
Somewhat problematic road to completion but Louisa prompted solicitors and kept me informed re buyers purchasing status.Friendly and professional,great service... Read more
5th Mar 2024 (1 year ago)
L Neat
I have used JDG to both rent out a house and sell one. Staff have always been friendly and approachable with an attitude that nothing is too much trouble. I have had good advice when needed, they have provided experienced and competent plumbers, painters and cleaners to help me when I need to get the house ready for sale and they helped me with setting the
right price to help sell my property. They would definitely be my "go to" estate agents and I cannot recommend them highly enough.... Read more
Seller
4th Mar 2024 (1 year ago)
D French
We have used JDG twice to sell for us. The first sale went really smoothly it has to be said. It was in a sellers market. Louisa was great to work with once we had accepted an offer. Great communication.
The second sale was in a trickier market, but we accepted a reduced offer and all went OK until the buyers pulled out with 4 days to go. Stressful is an understatement. But we devised a plan B, and the calm approach of Michelle and John helped us to have faith in the process. We popped a new roof on the house and the second sale went through brilliantly. Louisa, again working really well at keeping all involved, informed and all calm. Acceptance of offer to completion, 23 days! Phew.
I am sure we will go down the same route if we sell again. Thanks guys.... Read more
Seller
4th Mar 2024 (1 year ago)
D Mills
Excellent service from first enquiry to final sale.
Kept us informed all the way.
Staff were all very courteous and very helpful.... Read more
Seller
2nd Mar 2024 (1 year ago)
H Glover
This was the second time I have sold a house with JDG. I wouldn't use any other agent. The team are brilliant and don't let up for a minute once the sale is agreed. Louisa is an absolute demon in progressing the sale and keeps all parties informed all the way to completion. Thank you for your professionalism and amazing communication. Much appreciated.... Read more
Seller
27th Feb 2024 (1 year ago)
H Vernon
Best estate agents! You cannot move house without Louisa. She is amazing. Highly recommend them.... Read more
27th Feb 2024 (1 year ago)
H makwana
Good quality service and communication provided by Louisa at JDG, I wouldn't have any hesitation in buying or selling with this estate agent.... Read more
27th Feb 2024 (1 year ago)
M Gardner
Sold 2nd viewing. Good service all round... Read more
Seller
13th Feb 2024 (1 year ago)
A Askham
Excellent service from JDG Estate Agents in selling a property in Lancaster. Friendly, super-efficient, and kept us informed at every step. Couldn't have asked for better, and wholeheartedly recommend them.... Read more
Seller
13th Feb 2024 (1 year ago)
Ahmed
The food was amazing the costumer service I got by farsim was the best... Read more
22nd Jan 2024 (1 year ago)
N Mullins
Excellent agents, very friendly and helpful when I was selling my house... Read more
Seller
17th Jan 2024 (1 year ago)
T Lee
We purchased our new home from JDG, Louisa was amazing, she kept us in the loop and went above and beyond. Every estate agent needs a Louisa. We love our new home, thank you Louisa and JDG.... Read more
Buyer
16th Jan 2024 (1 year ago)
R parker
All staff were efficient and professional. I was always kept up to date and given feedback etc.... Read more
15th Jan 2024 (1 year ago)
D Dunk
Excellent estate agents, I would recommend them... Read more
10th Jan 2024 (1 year ago)
C Manderson
Excellent service could not speak highly enough of the assistance that Louise Jones gave all throughout the process... Read more
8th Jan 2024 (1 year ago)
R Clarke
Great experience in helping me sell my house. From the time we appointed JDG to the time we had a buyer and the house was sold was so good and the weekly updates was spot on, and the last few weeks before the sell was complete and on the day of completion they were hands on at the end of a phone ensuring it all went to plan. I would not hesitate in recommending JDG Estate Agents if you are selling in Lancaster or Morecambe areas, or you are looking to buy into the area.... Read more
Seller
8th Jan 2024 (1 year ago)
R Ellis
Sold our home within 7 days of listing, hopefully that says it all! Not only this but the communication was outstanding throughout. Not once did we have to call to check up on anything. Superb.... Read more
Seller
8th Jan 2024 (1 year ago)
R Jane

Appalling services as a letting agent. Reported Damp repeatedly to their office to which they made very minimal efforts to resolve and only approved the very minimal works to force contractors to botch job the repairs and hide the damp as apposed to actually fixing the problem.
I had to repeatedly chase them up to send people to look at the property, and when the damp was first reported they attempted to tell me they knew the cause/extent of the issues without someone even entering the property despite the damp only getting worse.
Thankfully I wished to be home when a contractor eventually attended and he told me the true cause of the damp and put requests in to fix this properly however he was not approved the work.
I was reporting the damp issues for over a year before I finally found a newer property to move to and handed in my notice, then suddenly they rushed out a damp surveyor to check the property,.
And sadly after this terrible service and the state jd Gallagher was willing to leave my home in, they have still attempted to not give me my full deposit back. I am extremely disappointed in JDG. After being a loyal tenant for years I would not recommend them to anyone.... Read more
Tenant
6th Jan 2024 (1 year ago)
B Rowley
Excellent service from the JDG team, always kept us informed with any updates with regard to the sale of our property.... Read more
Seller
2nd Jan 2024 (1 year ago)
E Heron
JDG were extremely professional and helpful, kept us updated at every stage and basically did everything possible to get us through the process. Special thanks to Louisa and Fiona... Read more
21st Dec 2023 (1 year ago)
B woodhouse
The service provided by JDG Estate Agents was exceptional from start to finish.
We were updated continuously throughout the sale process and we would highly recommend.... Read more
Seller
20th Dec 2023 (1 year ago)
S Carter
Excellent to deal with nothing to much trouble will use them again... Read more
20th Dec 2023 (1 year ago)
R Neogi
It was great dealing with JDG for the recent house purchase at Lancaster. The team is highly professional and responsive. It took only two months to complete the entire process.... Read more
Buyer
20th Dec 2023 (1 year ago)
G SIMPSON
Have used JDG twice before and have found them excellent in all aspects, would strongly recommend... Read more
20th Dec 2023 (1 year ago)
J Beech
I recently sold a property through JDG and from initial valuation to completion all stages of the process were handled most professionally by members of this 5 star team. Every communication with JDG was very clear, competent and professional. I was kept fully informed and staff were resourceful and supportive when unexpected challenges arose.
Having bought and sold properties through JDG for over twenty years every experience has been very positive and JDG are deservedly the number 1 estate agent in Lancaster and surrounding areas. If you are looking for an estate agent who will deliver a 5 star experience of buying and/or selling a property JDG is the best choice you can make.... Read more
Seller
12th Dec 2023 (1 year ago)
R cooper
Thanks to the whole team at JDG. It has been great to work with such a professional outfit. Excellent communication and service from beginning to end. We will be using again for our future sales without any hesitation.
Update December 2023...just completed on our 3rd sale with JDG. 5 stars again for best service and professionalism. We have another property to go next year and so will be very happy to instruct again. Particular thanks to all in sales and Louisa for her persistent progress chasing and regular updates.... Read more
Seller
11th Dec 2023 (1 year ago)
N Crane
Did a great job of selling my house despite the tough market conditions. Very proactive with communication. Excellent to work with.... Read more
Seller
11th Dec 2023 (1 year ago)
E Thorpe
I would certainly use JDG again. I was always treated with courtesy and professionalism. I was kept up to date on the progress of the sale of my flat on a regular basis. The staff were always friendly, helpful and easy to deal with.... Read more
Seller
11th Dec 2023 (1 year ago)
R Woodruff
First class service from start to finish! Efficient and knowledgable staff with a no problem attitude, cant recommend highly enough! Thanks JDG... Read more
5th Dec 2023 (2 years ago)
C Winby
Louisa was an absolute star as she guided and reassured us as we purchased our beautiful new home.... Read more
Buyer
4th Dec 2023 (2 years ago)
A Padgett
Fantastic team to work with at every stage of my sale.
Louisa was a massive help especially towards the end.
Would definetly reccomend and use again.... Read more
Seller
1st Dec 2023 (2 years ago)
C King
Excellent throughout. Agent had good knowledge of market, valued property high, aimed property at suitable market and result was positive. Good communication through whole process and genuine pleasure from staff at completion. All as good as hoped for.... Read more
Seller
1st Dec 2023 (2 years ago)
M Hulzebus
Professional approach and good advice. Clear roles of employees and management made communication easy. Happy with the outcome and although quite a costly process, I did feel it was managed well, without me having to do much myself.... Read more
28th Nov 2023 (2 years ago)
C Fisher
I bought a house in Lancaster through JD Gallagher Estate Agents. From first contact, I was impressed – with the engaging manner of all the staff with whom I dealt, with their depth of knowledge both local and professional, and the speed with which queries were answered and advice given. I must mention Cassie and David in particular; however, the Gold Medal award definitely goes to Louisa Jones who is exceptional in every regard. It was very easy to see why the firm won a national award two years in a row. It can be hard to live up to a such a reputation: they thoroughly lived up to it and deserve further success. James Fisher.... Read more
Buyer
23rd Nov 2023 (2 years ago)
T Paton
Julie and I went to Morecambe mid September to look at some park homes. We saw one being sold by JDG, phoned the office, and the next morning met Fiona, who showed us around, and was very cheerful and informative. That afternoon we made an offer. Ten minutes later, we received a call from Cassie (Caroline) telling us it had been accepted, and immediately the ball was rolling. Cassie dealt with us in the process of purchasing the property, always enthusiastic on the phone and very efficient.... Read more
Buyer
22nd Nov 2023 (2 years ago)
A Clement
JDG were very helpful and communicative throughout the first time buyer purchase process, and had exemplary customer service and personability from viewings up until collection of keys.... Read more
Buyer
22nd Nov 2023 (2 years ago)
P Astle
The best estate agents I have used in Lancaster, their sales Progressor Louisa was great... Read more
21st Nov 2023 (2 years ago)
F Sallis
A huge thanks to Louisa for sorting out all the solicitors and helping get the completion date sorted Louisa you are a star... Read more
20th Nov 2023 (2 years ago)
D Moorghen
Great work again helping us move house for the second time. Always good service and fully invested in the process. I’d recommend JDG for anyone looking to sell in Lancaster... Read more
Seller
20th Nov 2023 (2 years ago)
M Ray
Absolutely fantastic service from start to finish very accommodating responsive friendly and yet professional. Louisa Jones particularly was amazing and I feel went above and beyond her role as sales progressor . She helped kept me sane ! So very thorough thoughtful and helpful at all times. I would thoroughly recommend JDG... Read more
20th Nov 2023 (2 years ago)
K Harrison
All the great staff at JDG have made the stressful experience of selling a house really easy. They have been exceptionally supportive at every stage. Going above and beyond to ensure I was kept up to date on all aspects and that the whole process went as smoothly as possible. They gave great advice and were just lovely from beginning to end. Thank you.... Read more
Seller
31st Oct 2023 (2 years ago)
P hen
Excellent agency... Read more
31st Oct 2023 (2 years ago)
G Mole
Amazing service from start to finish, especially Louisa who chased and chased various enquiries during the selling process and kept us updated. We would definitely recommend JDG and would have no hesitation in using them again.... Read more
Seller
31st Oct 2023 (2 years ago)
D Lee
We were purchasing our new home with JDG, they did an amazing job keeping us updated and chasing updates for us the whole time.
Fully recommend.... Read more
Buyer
31st Oct 2023 (2 years ago)
R Marshall
Wonderful! I was really nervous buying my first home but they answered all of my annoying questions and made the process so much easier. Thanks JDG ????... Read more
Buyer
31st Oct 2023 (2 years ago)
Vicky
The best agency I've seen so far.... Read more
16th Oct 2023 (2 years ago)
C MacLeod

LDG estate agents, Lancaster, in my opinion, deserves a glowing review. Their efficiency and professionalism have been truly impressive. Unlike the previous local agents who struggled for two and a half years with only 8 viewings in that time period. LDG estate agents managed to find a buyer within just 5 days of listing the property. It looks very likely indeed that this sale will go through, however, I would be writing this review regardless. Their communication, from literally the moment we walked in the door, to today 5 days after being on the market, has been above and beyond - and not in the pushy “oversell” kind of a way. Very clear, well informed and researched conversations. Night and Day compared to the other agents. I have dealt with many agents over the years in the capacity of selling and buying and being a landlord to even renting at times - LDG come out top of my list. As a customer the thing I appreciate most about my interaction with them is their level of transparency and honesty. This is something sadly lacking in the industry. The level of success that they can clearly market themselves on speaks to their expertise in the field of estate agents. We highly recommend their services to anyone looking to buy or sell property in the area. I wanted to give a shout out to each individual we have had contact with but on reflection a shout out to the whole team from Michelle Gallagher down- you all do an amazing job and what has been a very emotional rollercoaster,for me selling the property in question, you have all without exception made this experience a positive one. Fingers crossed the sale goes through - but as already stated my review stands!... Read more
Seller
6th Oct 2023 (2 years ago)
A seddon
Many thanks to Louisa who has been very efficient and offered a friendly professional service in buying my new home.... Read more
Buyer
5th Oct 2023 (2 years ago)
P Sharp
Two happy clients, process from start to finish was simple and easy with JDG making sure we were constantly updated with any progress.
Special mention for Louisa, who worked really hard in the final weeks leading up to completion, to make sure the move went ahead and smoothly.
Thanks again - Peter & Kelly Sharp.... Read more
4th Oct 2023 (2 years ago)
M Shocket
I bought my first house through JDG and they made a very stressful experience so much better. Both of the people I worked with directly - the estate agent and the sales progressor - were helpful, friendly, and very competent. If I ever sell this house, I will definitely try to go with JDG.... Read more
Buyer
3rd Oct 2023 (2 years ago)
K Jones
Everyone at JDG have been exceptional . Thank you for the wonderful service you made the experience of selling my house run very smoothly and made it stress free.
Would definitely recommend this company.... Read more
Seller
3rd Oct 2023 (2 years ago)
J Coppin
Perfect service, no issues at all... Read more
2nd Oct 2023 (2 years ago)
C Clarkson
First class service from Michelle Chris Louisa and the JDG team ! Thank you for completing the sale in the timeframe we had hoped for with the minimum of fuss, what more could you ask for ?
Thanks again from John & Carole.... Read more
Seller
2nd Oct 2023 (2 years ago)
C Timms
Great experience, Louisa made the whole buying process stress free and answered any queries we had promptly and efficiently, highly recommended!... Read more
Buyer
2nd Oct 2023 (2 years ago)
M Phillips
Totally professionalism and commitment from every single member who I dealt with through the journey of my house sale. Thankyou very much... Read more
Seller
2nd Oct 2023 (2 years ago)
R Kierzek
I cannot fault JDG they were amazing we were buying & selling from the first encounter with Michelle to Fiona showing us the house we loved.
Louisa is a legend she got us through our journey nothing was ever too much trouble.
JDG's staff are a credit to them i would never go with anyone else they even sold me my first home quite a few years ago.... Read more
Seller
2nd Oct 2023 (2 years ago)
M Jackson
Faultless service from start to finish. The team kept me updated every step of the way and were on hand for any questions with very fast responses. Louisa, the sales progressor is a credit to the company, nothing is too much. Sale went through without any issues and it’s completely unsurprising they have been voted the best agent in the UK again... Read more
Seller
2nd Oct 2023 (2 years ago)
Told people they showed around negative reports about the decor not very professional
And never sold the house we changed from them... Read more
Seller
1st Oct 2023 (2 years ago)
N Booth
Do not trust them and lying so blatantly to try and sell a property.
They have a good portfolio of properties and when speaking with their staff on the phone they are lovely. However we visited a property in lancaster and spotted some warning signs of damp the guy showing the property just blatantly lied to us and said there are no problems with damp. When we pointed out the very obvious ones including the walls being really wet in two rooms on the top floor and the fact that there was holes in the roof where we could see the daylight coming through, he continued to lie. There were a few other things he claimed that did not match what we were seeing. Went and bought the next house we saw with a different agent... Read more
Buyer
28th Sep 2023 (2 years ago)
JDG has very rich knowledge about the local market and did a good job in helping us find a suitable buyer.... Read more
Seller
11th Sep 2023 (2 years ago)
Property sold within a week — what more can I say... Read more
Seller
8th Sep 2023 (2 years ago)
M Cooper
From the moment Chris came to value the house I knew we were in professional hands.
Guiding us through the stressful process and listening patiently to our concerns. The best thing about the whole process was JDG
Louisa was brilliant calm and collected at all times.
No wonder that they win so many awards... Read more
Seller
5th Sep 2023 (2 years ago)
O Percent
Having recently purchased our first house we were completely new to the property market; the support we received from JDG Estate Agents was invaluable, especially the designated support of Louisa Jones who could not have been more helpful. The process was clearly defined and we were kept up to date throughout the process through to completion.... Read more
Buyer
1st Sep 2023 (2 years ago)
J Wilson
Our experience with JDG was exceptional, from first valuation to completion. The team were professional, knowledgeable and supportive. A big thank you to Louisa who was amazing, keeping us up to date at all times and guiding us through to completion. We would thoroughly recommend JDG Estate Agents.... Read more
Seller
31st Aug 2023 (2 years ago)
K Murphy
Thank you so much to the whole team but especially thank you to Louisa! In what has been a horrendously stressful time she has been there to answer any questions, chase up any quieres and overall just fill me with confidence in the whole process. Wouldn’t hesitate to sell or buy a property with them again. Thank you so much.
p.s - boots the dog is super cute ??????... Read more
Seller
31st Aug 2023 (2 years ago)
D Bannister
Excellent service by every member of staff when either face to face or via telephone. Would definitely recommend and use in future if needed. Special thanks to Louisa who kept up informed every step of the way... Read more
25th Aug 2023 (2 years ago)
W Williamson
The most proactive and informative estate agent I've encountered. As a buyer this time, I was kept well informed and all my queries were answered. Many thanks Louisa and team.... Read more
Buyer
24th Aug 2023 (2 years ago)
J Wilson
We had been on the market for seven months with an estate agent and no offers. We decided to go with JDG as they had good reviews . The house was sold two days after going live with them. The whole process from start to finish was professionally handled.... Read more
Seller
24th Aug 2023 (2 years ago)
K Wood
Fantastic service when selling my house - Louisa was very professional, efficient and ever-helpful throughout the process. Highly recommended!... Read more
Seller
24th Aug 2023 (2 years ago)
P Brooks
JDG provided an excellent service both in getting our property to market and keeping on top of the sales process. The property sold quickly did a fair price. I would be very happy to use JDG for the sale of remaining rental portfolio.... Read more
Seller
24th Aug 2023 (2 years ago)
D games
Brilliant customer service, very nice and helpful staff.... Read more
24th Aug 2023 (2 years ago)
B Dunn
JDG were the estate agent for the house we bought and Louise was our contact. As we were moving to Lancaster from out of town we needed a reliable agent and Louisa was honestly amazing she kept us up to date with everything that was going on and really pushed for us. We completed really quickly and are now in our new home and love it. Thank you so much Louisa you are a credit to JDG.
The Dunn family... Read more
Buyer
24th Aug 2023 (2 years ago)
KB
Just had our house sale completed with JDG. Louisa was amazing and her responses were always on point. She was a great point of contact and much easier to get answers from than our solicitor and other channels. Thank you for making the process a whole lot smoother... Read more
Seller
24th Aug 2023 (2 years ago)
D Rushworth
A swift sale, and then personal care throughout the legal process. Louisa kept in touch throughout, and assisted with pushing the transaction forward whenever necessary. We have moved 9 times and this was by far the best sale/purchase we have had. 10/10!!... Read more
Seller
24th Aug 2023 (2 years ago)
P Wawoczny
I really couldn't find any fault with the service provided, from start to finish the communication was brilliant, they kept us up to date on all progress and issues and ultimately did what we wanted which was to sell our house. From creating the listing to feedback from viewings, everything was as or better than expected. I would use them again for sure and have no hesitation in recommending them to anyone else.... Read more
Seller
19th Aug 2023 (2 years ago)

In the early stages, Michelle Gallagher won my confidence and gained my instruction by giving me guidance that no other local agent provided -- about sales strategy, getting a condition report, and identifying contractors to perform necessary works. She was resourceful and engaged. Two of the principal staff members in the back office were also capable, efficient, and a pleasure to deal with. Unfortunately, the first set of viewings were marred by the fact that a plasterer had, without informing me, gone into the property ahead of schedule and caused chaos, including leaving bare wires poking out of ceilings. He was supposed to do the work in a period between viewings, a plan I discussed carefully and extensively with JDG, but he didn't stick to the plan. I had already moved to London. The plasterer had lost my phone number and so I was none the wiser. He left a prominent note in the property reporting the situation and explaining why he hadn't been able to tell me of his unscheduled visit. Despite regular feedback about the numerous viewings that took place in this period, no one from JDG thought of telling me of the chaotic situation they found, with dismounted lights and the electricity switched off at the mains. I still find that unfathomable. So the numerous viewings before I visited in person and rectified the situation probably did more harm than good. I had spent a considerable time making the property impeccable for marketing purposes so I was frustrated at the failure of communication. Obviously, the first set of viewings generated no offers and then petered out. I lowered the price by £10,000 and achieved a very quick sale, but that price was considerably below the valuation. We'll never know what would have happened if the first set of viewings had gone as they should have. Although JDG has installed an efficient system for regularly providing feedback on viewings, its staff members dealing with viewings went through its steps unthinkingly and mechanically. They showed no initiative by failing to inform me of the serious problem that each prospective buyer encountered. You never get a second change to make a first impression. I was told that I would receive an explanation but never did. Instead, when telling me of the successful offer, the owner of the business gave me a telling off for the feedback I had given one of his employees. When I explained what had gone wrong, he covered up his bullying with more bluster. JDG has installed a system to help it deal with the high volume of business that it attracts but a system is only as good as those who implement it. The best system can be undone by the poor judgment of crucial staff members, and I am afraid on this occasion the viewings team let the agency down. The bottom line is that I am happy to have sold the property but the journey was bumpier than it should have been.... Read more
Seller
19th Aug 2023 (2 years ago)
S Macur
We had some bad buyers and some tough economic times but the team at JDG did really well to keep my sale relevant and in the game. They were great with contact and made my life very easy. A great experience :-)... Read more
Seller
19th Aug 2023 (2 years ago)
N Meer
Overall good service from the whole team and exceptional work from Louisa.... Read more
10th Aug 2023 (2 years ago)
StephieB
Great customer service, lovely people, professional ethos, sensible pricing, wholly independent and owner-led, and with accolades and industry awards coming out of their ears - not to mention the cutest dog, very much part of the team!- why go anywhere else?... Read more
22nd Jul 2023 (2 years ago)
R Winder
I would highly recommend JDG as an estate agent. We have recently moved home and they made the process so smooth despite us having some problems along the way. The whole team are responsive and get back to you very quickly if you leave a message. A special thankyou to Louisa our sales progressor who was wonderful throughout the whole process. Keeping us up to date with everything and dealing with difficulties for us. Thankyou so much to the whole team. We won't be moving again but if we did we would definatley use them again.... Read more
19th Jul 2023 (2 years ago)
F Morrison
A pleasure to sell our property with JDG from start to finish. Nothing is too much trouble, friendly and helpful staff. The online account to assist with viewing data is amazing too. Would definitely recommend... Read more
Seller
18th Jul 2023 (2 years ago)
J Ray
Excellent service and excellent communication. Highly recommended.... Read more
17th Jul 2023 (2 years ago)
C thornton
JDG is a very experienced agency and I cannot recommend their professional services strongly enough to anyone who wants to sell their house using a reliable, honest and efficient team of people. The communication and good advice were just two of the benefits constant throughout the process. Thank you John, Michelle and Louisa.... Read more
Seller
15th Jul 2023 (2 years ago)
P Philpott
On behalf of the family, I would like to say thank for your support during the sale process to Louisa Jones
Louisa has been a pleasure to deal with you. She is always positive, enthusiastic, client focussed and approachable.
I should also recognise the efforts and behaviours of the wider team. Well done all and a big thank you for making this easy.... Read more
Seller
7th Jul 2023 (2 years ago)
W L
Fantastic service for landlords through their full management service - I wish i could give more than 5 stars! I dont need to worry about a thing, the team are great and keep very regular contact with both myself and my tenants when required. Quite simply i would not use anyone else!... Read more
Landlord
5th Jul 2023 (2 years ago)
D Blackwood
Really good experience buying from JDG. Louisa was excellent from start to finish and was in constant contact with any updates.
She also provided additional support chasing surveyor reports for us and went above and beyond to support us buying the house. Would highly recommend... Read more
Buyer
3rd Jul 2023 (2 years ago)
K Cook
Excellent service from start to finish thank you. A special thank you to Chris for taking the photos and producing the brochure, to Louisa who kept us updated on the progress of the purchase and Mr. Gallagher for his advice. Would recommend... Read more
Buyer
1st Jul 2023 (2 years ago)
L Mosey
Friendly, efficient and communicative. We felt valued and supported throughout the sale process.... Read more
Seller
30th Jun 2023 (2 years ago)
M birkett
The experience we had of JDG was exceptional! They could not be more helpful and we felt they went above and beyond especially Louisa who had me on the phone several times a day sometimes. Me and my wife really appreciate the service they provided... Read more
30th Jun 2023 (2 years ago)
P James
After instructing JDG we had 3 viewings within 1 day of going live. This resulted in an offer which was accepted. JDG helped to recommend a solicitor and acted as a go between ourselves and the purchaser. The help they gave us was invaluable. We found all the staff very friendly and professional and would definitely recommend them.... Read more
Seller
29th Jun 2023 (2 years ago)
M Khanna
Excellent service... Read more
29th Jun 2023 (2 years ago)
J Wassell
Great Job done by all, also a special thank you to Louisa.... Read more
29th Jun 2023 (2 years ago)
E Popovic
I bought my first property with JDG and was really pleased with the whole experience. The estate agents who assisted me with house viewings were very professional and helpful and when I found the one I loved, it was easy to get my offer submitted. JDG recommended a solicitor and surveyors who were all really professional and easy to use as well.... Read more
Buyer
29th Jun 2023 (2 years ago)
C Moores
I was lucky enough to have JDG help me with purchasing my first home in Lancaster. Having been let down, gazumped, on another property by a local agent it was a relief to have an offer accepted and to get over the line so quickly.... Read more
Buyer
29th Jun 2023 (2 years ago)
C Moore

Having been thoroughly let down in every aspect of my time with another agency, I'd become quite disheartened about selling our house. And then I met Michelle. She was a whirlwind of fresh air blowing into my life. I received honesty, open conversation and it was a no brainer to go with JDG. Now here's where things were noticeably different. There was a team of extremely lovely, helpful people who did everything to sell the house. I genuinely think their customer service should be marketed across the country. The team are exceptional. They have the patience of saints, the humour of best friends, the consolation of therapists. When offers started to come in they fought to get me the perfect buyer, and succeeded. Enter the next phase of being wonderfully kept informed of every step. This was at times, very stressful especially when we were given a tight deadline for my purchase. But I needn't have worried. Not once was I made to feel I was a nuisance for calling or checking on things, instead I was treated with respect, most unlike the previous company. Today was completion day, and I'm a little sad that my communication with these beautiful people is over. So John, Michelle, Cassie, Fiona, David and Louisa, thank you, thank you, thank you. You really were the estate agent I never realised I needed.... Read more
Seller
26th Jun 2023 (2 years ago)
J Turney
JDG lettings offer a friendly and very efficient service. Landlords are kept up to date with any changes in regulations by video calls and the marketing of property uses the latest technology. The team is well led and very responsive to problems or queries.... Read more
Landlord
21st Jun 2023 (2 years ago)
John
Josh and his team are very professional and reputable. The information I received was always transparent and I was kept up-to-date on all aspects of the lettings.... Read more
Landlord
19th Jun 2023 (2 years ago)
K BLONDEL
The experience with JDG has been exceptional throughout. Every member of the team we had contact with was professional and demonstrated a real passion for what they do. We were making a big move to an island in Scotland and again they showed understanding of that challenge and could not have been more helpful. The house was well represented both visually and by the written words and JDG used their extensive network to ensure likely buyers would view the property. Our valuation was excellent and we were offered the asking price with just 10 days of going on the market. I could not recommend them more.... Read more
Seller
18th Jun 2023 (2 years ago)
E Greenep
Josh and the lettings team at JDG are second to none! They are so efficient, professional and knowledgable yet totally approachable and friendly. I highly recommend them, they certainly minimise the stress of being a landlord...... Read more
Landlord
16th Jun 2023 (2 years ago)
A Properties
Best Lettings Agent we've ever had.
Responsive and helpful.... Read more
Tenant
16th Jun 2023 (2 years ago)
J Braithwaite
JDG, particularly Josh and his brilliant team have managed the letting of our flat for more than 6 years now. They are fantastic. Everything is run, organised and managed competently and smoothly and we never have to worry about anything. This is especially important with the times in between tenants and the organisation of changes in utility bills, council tax etc. Not that we ever have much time in between tenants as JDG don’t hang around when it comes to finding new ones. We are always chuffed we decided to go with JDG in the first instance and have never regretted it.
Samantha & George Payne... Read more
Landlord
16th Jun 2023 (2 years ago)
G Morgan
Good communication, pleasant people to deal with... Read more
14th Jun 2023 (2 years ago)
B Sarkar
I bought my first house in Lancaster through JDG. I am delighted with my house but particularly with the agents! From start to finish the experience couldn't have gone smoother nor friendlier. Having bought a house previously in Oxford I have an idea of comparison. In this case, the personalised touches were special. On the last day, I even received a welcome gift from the team. Professional, efficient and quick. If buying in the north west please consider JDG as your agent because they are the best in the region.... Read more
Buyer
14th Jun 2023 (2 years ago)
C Wawoczny
Our sale and purchase was a complicated process as we had to sell two houses and purchase one house to accommodate all of us.louisa kept us up to date every step of the way and had to put up with my ranting when things got complicated which they did! The process took a lot longer than expected which was nothing to do with the agents just legalities. I think that Louisa was the corner stone that kept the process going and me sane. Thanks JDG.... Read more
Seller
4th Jun 2023 (2 years ago)
K Seacy
Communication and organisation excellent, friendly staff.... Read more
1st Jun 2023 (2 years ago)
R Wallis
Brilliant service and excellent communication, reliability and would reccomend... Read more
1st Jun 2023 (2 years ago)
R Wong
Fantastic experience with JDG. They are really nice and patient to the first-time buyers!... Read more
Buyer
31st May 2023 (2 years ago)
A Entwistle
This is a Good independent Estate Agent located within the heart of Lancaster. The staff who work here are Very Professional, Helpful and Polite. As for the building itself is clean, tidy and Modern in appearance.... Read more
17th May 2023 (2 years ago)
G Wilkinson
Having used JDG previously, when Mum passed away we decided to use them to sell the family home.
From the very start, Michelle was sympathetic, and went above and beyond in talking with the family and discussing our circumstances.
The whole sales team were great, informing us of what the stages were and advising us of booked viewings. Feedback was always forthcoming and when we had a buyer, the negotiation process was slick and painless.
Even on completion, we were kept informed every step.
Highly recommended!!... Read more
Seller
16th May 2023 (2 years ago)
S Smith
Very efficient and friendly.We were kept informed and up to date at every stage. Property sold very quickly with this agent too.... Read more
Seller
16th May 2023 (2 years ago)
P Baddeley
Having dealt with JDG previously for buying, selling, and letting transactions, the service we always receive is second to none.
It's no surprise to us that this firm has won the UK's best agent award for two years running ! - No other agent comes close.
Excellent !... Read more
18th Apr 2023 (2 years ago)
T preston
Brilliant service from a first class team. I Would highly recommend this estate agents.... Read more
18th Apr 2023 (2 years ago)
A Bramall
The sale of our Lancaster house has been facilitated by the very professional and caring team at JDG. They have been brilliant at communicating with us and the buyers, smoothing the sales process and achieving a good outcome.... Read more
Seller
5th Apr 2023 (2 years ago)
N Hockey
Excellent service from all members of the team, in particular, Louisa, who was so friendly and helpful. Thanks for all of your efforts and your infinite patience. Would highly recommend JDG for a professional service and great advice. Everything they did ran smoothly and I was always kept informed at each stage. Would most definitely use the JDG team again in the future.... Read more
4th Apr 2023 (2 years ago)
B Willems
JDG did a great job. They were on the ball, followed up whenever needed. Would highly recommend them.... Read more
3rd Apr 2023 (2 years ago)
D Matthews

JDG have done a great job in selling our property. From the initial visit by Michelle who spent considerable time looking over the property and then going through various aspects of the marketing strategy and the state of the property market at the time and then through the various viewings leading up to an offer I have felt informed and involved throughout. Once we were in the period of pre-contract enquiries JDG liaised regularly with me and kept me up to date with progress and any queries which arose. Similarly when we were in the run up to exchange of contracts and completion I was regularly updated and reassured as to progress and always felt supported and involved in the process while being given unpressured and sound advice. In all my involvement with JDG they were extremely professional and efficient but also friendly and approachable. Additionally reassuring is the positive relationship they have with the solicitors I used and this was a most effective partnership in achieving a successful sale. I was drawn to using them by becoming aware of their achievement as Best UK Estate Agent of the Year which they have recently won again for the second consecutive year. These awards are fully deserved and I have no hesitation in recommending them. Well done JDG . . . . . and many thanks!... Read more
Seller
16th Mar 2023 (2 years ago)
M middlebrough
Everyone at JDG that we met were exceptionally helpful in the purchase of our property. We were supported throughout the whole process, shown relevant properties and when we found the right property the sale was quickly carried out with JDG supporting ourselves and the solicitors throughout the process. Thank you for your help and I would not hesitate to use your services again and whole heatedly recommend them to others.... Read more
Buyer
16th Mar 2023 (2 years ago)
A King
JDG were very professional about the marketing with good advice on setting the asking price. As in our previous dealings with JDG, Louisa was very assiduous in progressing the sale.... Read more
Seller
3rd Mar 2023 (2 years ago)
D Hodges
Excellent friendly and efficient!... Read more
3rd Mar 2023 (2 years ago)
I Hunt
I worked with JDG for the purchase of my property. I was delighted with the communication on the progress of my purchase and felt on several times they were assisting in the progress of the purchase. Even after the successful purchase they were very helpful with answering my questions and providing assistance and recommendations.... Read more
Buyer
16th Feb 2023 (2 years ago)
G R
From the start JDG were professional, supportive and positive. Michelle valued the house online and she had done a considerable amount of research and fact finding. She definitely knows her stuff and was genuinely interested in my property. They're worth every fraction of a percent they charge over other estate agents's rates.
The photography and videoing was done quickly to get it on the market as soon as possible and I was really pleased with the results.
Throughout, from start to completion, the communication and advice was superb - weekly updates, informed of every viewing and prompt feedback afterwards, help and guidance when dealing with offers, liaising with my solicitor. The whole process was seamless. Thank you.... Read more
Seller
15th Feb 2023 (2 years ago)
D Pratt
5 STAR SERVICE, VERY PROFESIONAL AND EFFICIENT FROM INITIAL VALUATION TO PROGRESSING THE SALE ALL THE WAY THROUGH TO COMPLETION. WOUKD STRONGLY RECOMEND.... Read more
Seller
4th Feb 2023 (2 years ago)
J McMahon
From start to finish, our interactions with JDG have been exemplary. I cannot fault the service we received when selling our house. Nothing was too much trouble, we were kept fully informed throughout the whole process and the after sales service was great. I always felt that the brochures, photos, information and RightMove layouts by JDG were superior to their competitors and this was borne out by the speed of our sale for very near the asking price. We couldn’t have asked for more.... Read more
Seller
1st Feb 2023 (2 years ago)
S Ashton
Always helpful knowledgeable of the areas and property that they sell and very friendly staff.... Read more
29th Jan 2023 (2 years ago)
T White
Sold our house through JDG. They were very professional and gave good advice.... Read more
Seller
18th Jan 2023 (2 years ago)
A Gibberd
Good estate agents, very professional from start to finish and got the house sold in the end :) Louisa was especially great at keeping us informed as the sale progressed.... Read more
Seller
18th Jan 2023 (2 years ago)
D Hurtley
JDG recently sold a buy to let property of ours. They made the whole process so easy and achieved what we believed to be a good price.
We will definitely use them again and would highly recommend others to do so.... Read more
Seller
11th Jan 2023 (2 years ago)
L cook
Great service. Helped me to sell my home. Professional while being friendly and sincere at the same time.... Read more
Seller
10th Jan 2023 (2 years ago)
M Kansagra
Louisa at Jdg help me through the purchase of the property very prompt and professional through the whole process would have done it without you Louisa thank you again... Read more
Buyer
9th Jan 2023 (2 years ago)
K Lewis
Louisa is fab! Even though JDG wasn't our selling agent, that didn't matter one bit!
I wouldn't hesitate to recommend JDG... Read more
4th Dec 2022 (3 years ago)
B Wheale
Excellent service from start to end, lots of correspondence from Louise throughout the transition, very pleasant team who did all they could to make the whole move run smoothly. Thank you JDG and team ! No wonder your No1... Read more
2nd Dec 2022 (3 years ago)
I Macur
Very good communication. Kept me informed every step of the way and we're altogether helpful and able to offer good advice.... Read more
2nd Dec 2022 (3 years ago)
L Zhang
Excellent service! Very professional! I live 250miles away, even didn’t back to Lancaster, the JDG team organised everything for the sale from start to finish, taking a lot of stress out of the moving process. I am very glad I chose JDG Estate Agents, thank you to the whole team!... Read more
Seller
18th Nov 2022 (3 years ago)
F Leinster-Evans
Superb service. Outstanding staff who understand the market and work to get the best deal for their clients.... Read more
18th Nov 2022 (3 years ago)
D Adams
Very professional estate agents. I was kept informed of the process all through the sale of my property .... Read more
Seller
17th Nov 2022 (3 years ago)
J Glass
Over the last 12 months we have bought a building plot, rented a house, and sold our family home, all through JDG. The service, care and professionalism has been consistent throughout. All the staff are fab, and clearly share the desire of the owners, John and Michelle, to give great customer service. Highly recommend.... Read more
Seller
16th Nov 2022 (3 years ago)
R marshall
Excellent service throughout Thankyou so much great communication from the start and brilliant advice ,
Many thanks Louisa you were wonderful ! ( Congratulations on your forthcoming wedding too )
Bob & Sue... Read more
16th Nov 2022 (3 years ago)
T Byrne
Fantastic service, kept up to date all the way.
Would definitely use again, highly recommended for buying or selling.... Read more
16th Nov 2022 (3 years ago)
R WHITESIDE
We can thoroughly recommend the JDG Team....First class in every way.... Read more
16th Nov 2022 (3 years ago)
G Mary
The best estate agents in town! We really appreciated all the advice, professionalism and care JDG gave to us when we recently bought a property. This was present throughout the process from initial viewings to completion! Thank you... Read more
Buyer
16th Nov 2022 (3 years ago)
T Gammon
JDG did a fantastic job of selling my house. They were very professional, friendly and efficient.... Read more
Seller
16th Nov 2022 (3 years ago)
C E
We sold our house with Jd Gallagher and was sold within a matter of days.
Louisa at JDs was excellent, she kept us informed every step of the way and found this to be very helpful.
I would recommend JD Gallaghers service and would like to take this opportunity to thank Louisa as she was brilliant in doing her job.
Cheers
Chris and Tracey... Read more
Seller
8th Nov 2022 (3 years ago)
D Marchment
J.D.G. Just Damn Great very efficient very helpful i would highly recommend them... Read more
6th Nov 2022 (3 years ago)
Y Fu
Michelle and her team are super professional and efficient. We are extremely happy and impressed with the service and advice provided. They helped us put our property back to the market after 6-month long haul waiting with another agency, and the offer was received and agreed over the asking price within 48 hours and the sale was completed in 4 months. Thank you ALL again!... Read more
Seller
2nd Nov 2022 (3 years ago)
C Borg
This fabulous team are great at every step of the sales process. Their communication is fantastic and updates are regular and detailed. I wouldn't use another agent in the area.... Read more
Seller
1st Nov 2022 (3 years ago)
P Kelly
We would like to thank JDGALLAGHER estate agents for their handling of our recent house sale. The photographic presentation of the property, the management of the viewing and offer process and the close liaison with the purchasers and our paralegal were excellent.... Read more
Seller
1st Nov 2022 (3 years ago)
Jill
What a fantastic service JDG offer!
Nothing was too much trouble and information was communicated so well all the way through the process.
Would recommend this award winning estate agent to anyone thinking of moving home.... Read more
1st Nov 2022 (3 years ago)
J Hargreaves
The team at JD Gallagher are excellent. Very knowledgeable, extremely professional and always happy to go the extra mile. Highly recommended.... Read more
1st Nov 2022 (3 years ago)
S Lewis
JDG were so supportive along our sometimes difficult journey. Louisa the sales progressor was wonderful, so personable and professional. I really appreciate all you did to support us, thank you.... Read more
17th Oct 2022 (3 years ago)
A Rebanks
Our property was sold within the day and completed within a month ! Fantastic support and service from the JDG team.... Read more
Seller
17th Oct 2022 (3 years ago)
M Thill
We bought a house through JDG and their whole team was friendly and professional throughout the whole process. We would certainly recommend them to anyone thinking of either purchasing or selling a house in the area.... Read more
Buyer
13th Oct 2022 (3 years ago)
S Jones
JDG did a great job of selling my house. They were very professional, friendly, supportive and efficient. I had confidence in them from start to finish. Communication was excellent. They kept me informed at every step of the way and responded quickly to any queries I raised. Even when my vendor pulled out close to exchange, they kept everything rolling whilst I looked for another property and finally completed on that. I thoroughly recommend them.... Read more
Seller
12th Oct 2022 (3 years ago)
G Gibson
Brilliant service from Louisa, far better than the estate agents we were using to sell our house. Kept us in the loop and all in a friendly manner. Exceptional service.... Read more
5th Oct 2022 (3 years ago)
C Walker
Just bought my house through JDG. Smashing team, very helpful, and great communication. Very happy with the service!... Read more
Buyer
4th Oct 2022 (3 years ago)
K Spinks
Brilliant service from JDG. Nothing was ever too much trouble. Very knowledgeable in the house market in Lancaster. Thoroughly recommended them ????... Read more
4th Oct 2022 (3 years ago)
Emma
Louisa was really personable, helpful and on the ball and she was willing to chase things up for us as needed.... Read more
3rd Oct 2022 (3 years ago)
J Bond
Having bought and sold with JDG the experience has always been fantastic. Buying was smooth, and selling, despite impossible to get hold of solicitors, Louisa (sales progression) would give me weekly updates and do all the chasing for us.
You do pay more than some other estate agents, but they got me an offer over the asking price, 13 viewings on the first day and made sense of a testing chain when selling.... Read more
Seller
3rd Oct 2022 (3 years ago)
Y Zhang
Great service, thank you. Louisa Jones is very supportive and helpful for the coordination during the purchase.... Read more
Buyer
28th Sep 2022 (3 years ago)
P Williams
These guys have an abysmal policy that you must view the property before you can purchase. Great if you live in the area, not so great if you don’t and have to spend hundreds of pounds travelling to view every property. There’s also a good chance they will sell the property before you get chance to see it after you have made travel arrangements, in my case causing the loss of several hundreds of pounds in bookings to travel and in accommodation. This is after I made a cash offer on one of their properties which they refused to accept. Effectively they have banned me from being able to buy a house in my hometown because I had the temerity to move away for a few years. I know all the houses and areas in Lancaster, I’d like to buy one for cash, all it needs to do is pass a survey, the rest is cosmetic, what’s your problem?
Mmmm... apparently you legally obliged to put an offer from prospective buyers, I will be following this up....... Read more
Buyer
27th Sep 2022 (3 years ago)
A Stevenson
JDG helped me sell a house. They were very friendly, helpful, and even addressed me by name when I visited the "shop". I would highly recommend. A++... Read more
Seller
23rd Sep 2022 (3 years ago)
H Woodruffe
Absolutely first class experience throughout. Michelle and her team were superbly professional and helpful from start to finish.... Read more
20th Sep 2022 (3 years ago)
M Lawrenson
JDG Estate Agents handled the sale of a family member’s property linked to Probate. The service they gave was first class, always friendly, prompt chasing things up - ringing us with updates rather than us having to ring them. They always answered the phone promptly and EVERYONE I spoke to was friendly and professional.
They gave great advice on the value of the property which enabled the family to receive the highest possible price. Their fees were comparable with other agents in some cases lower.
Special thanks to LOUISA JONES our sales handler who couldn’t have done more to help, keep the sale process going smoothly and update us - despite the uncertainty of the Probate process.
I do not hesitate to recommend JDG and would certainly use them again in the future - I can see why they have won a top award THANK YOU.... Read more
Seller
5th Sep 2022 (3 years ago)
L Wilson
The service JDG provided when I sold my first home was outstanding and I know their passion and enthusiasm for my home helped me secure an above asking price offer.
From the helpful pre-sale hints and tips (Michelle), expertly conducted viewings (Fiona) and help with my wide ranging pre-move queries (Louisa and Cassie). They are all so friendly, hard working and passionate. After meeting many other agents while viewing houses, some did not seem as interested or knowledgeable about the properties on sale, so I was very pleased and relieved I chose JDG to sell mine.... Read more
Seller
3rd Sep 2022 (3 years ago)
T Slominski
JDG are fantastic estate agents. They recently helped with the purchase of our first house and from arranging viewings to completing the purchase the whole team, especially Cassie, Fiona, and Louisa were always friendly, helpful, and competent. Would not hesitate to use them again when we decide to sell.... Read more
Buyer
2nd Sep 2022 (3 years ago)
T Whiteside
Fantastic service throughout the sale of our property. From our first meeting with Michelle, everything ran so smoothly, thanks to this great team. Thank you for making the whole process stress free. An extra thank you to, Michelle, John, Chris, Fiona & Louisa. You had our property sold in 1 day!
Terri & Justin Whiteside.... Read more
Seller
2nd Sep 2022 (3 years ago)
V Wherry
Excellent service! Cannot fault any of the staff at JDG, very professional , very helpful and if they say they are going to do something they do which is not typical of many businesses these days. Would definitely use them again and would have no hesitation in recommending them to others.... Read more
1st Sep 2022 (3 years ago)
K Barnish
Really good service from start to finish. Friendly, competent and efficient. I would recommend them without hesitation.... Read more
1st Sep 2022 (3 years ago)
A Copping
Excellent communication, friendly service and a very supportive team of staff. Really efficient. Thank you... Read more
1st Sep 2022 (3 years ago)
K Askham
I used JDG Lancaster to recently sell my home. The service I received from beginning to end was nothing short of outstanding. From the first day I met Michelle Gallagher I knew she was the right person to sell my property. Further on into the sale, I must give credit to the amazing Sales Progression Advisor, Louisa Jones, who always kept me up to date with progress and always replied to any questions promptly, and for whom nothing was too much trouble! Well done to all the team .. I only had brief contact with others but they always seemed professional and polite. I would use this company again in a heartbeat!... Read more
Seller
1st Sep 2022 (3 years ago)
A Dorning
JDG were fantastic throughout the whole process. A special mention to louisa, she was very helpful throughout and is a credit to the company.... Read more
1st Sep 2022 (3 years ago)
Excellent service, would thoroughly recommend ... Read more
Seller
26th Aug 2022 (3 years ago)
N Brock
Very professional and friendly service from start to finish. Kept me updated regularly and progressed the process to ensure minimum delays. Would highly recommend.... Read more
22nd Aug 2022 (3 years ago)
G Baird
From the start of the journey to the handing over of the keys... (and beyond with random post-completion questions from us !)..... JDG Estate Agents ran the show like a well oiled machine. Whilst I know that there are many important players in the team, Louise in particular, did extremely well in gently cajoling and coordinating clients whenever one or more wandered off the chosen path ! Well done all and thank you very much indeed. We hope to do business with you again in the future.... Read more
22nd Aug 2022 (3 years ago)
P Lumb
Fully satisfied with house sale staff very friendly kept in touch quite regularly one or two occasions I had to ring to prompt sale but overall satisfied Louisa In after sales very good keeping us updated. I would use jd Gallaghers again .thank you... Read more
Seller
22nd Aug 2022 (3 years ago)
A Kirkham
Very helpful kept us informed the whole way through highly recommended... Read more
22nd Aug 2022 (3 years ago)
A Churton
Fantastic experience from start to finish.
Excellent communication and correspondence from all staff.
Very helpful and reliable.
Thank you very much JDG.... Read more
22nd Aug 2022 (3 years ago)
M Wood
JDG were a great estate agents to deal with. All the staff were friendly and helpful, communication was clear and dealt with promptly.... Read more
19th Aug 2022 (3 years ago)
V Roberts
Fantastic service - highly recommend. Don’t look anywhere else. From my first meeting I knew they were the company to look after me.
Thank you for all of your help and patience.... Read more
16th Aug 2022 (3 years ago)
J Erlam
JDG were excellent, professional and attentive from the off. A brilliant service which absorbed much of the moving stress... Read more
5th Aug 2022 (3 years ago)
Z Khan
Good service... Read more
3rd Aug 2022 (3 years ago)
S Kirkpatrick
Fantastic staff. Very helpful and informative. Couldn't have asked for more. Responsive, friendly and efficient! 10/10... Read more
22nd Jul 2022 (3 years ago)
S Kelsall-Hurst
Louisa was so good throughout the whole process, even when I rang her everyday ???? thank you so much for my house and making sure it didn’t collapse and listening to me cry!!! You deserve the world... Read more
Buyer
21st Jul 2022 (3 years ago)
N Ma
I received great help to purchase my second property from the JDG Estate Agents. During the purchase, I changed my solicitor (I found myself) as he is too slow (3 months, no updates) for the progress. The JDG gives me the excellent help to recommend a new solictior and completed the purchase within one months. In the mean time, I was also offered lots of useful suggestions by the agent. I recommend 5 starts of this agent to you if you need the service.... Read more
Buyer
21st Jul 2022 (3 years ago)
D Whitaker
Communication was great from Louisa and the rest of the team. It was a frustrating experience at times due to lack of movement at the other end of the purchase. But JDG, Louisa and the team were fantastic! So helpful and always at the end of the phone to answer any questions. Would recommend them to anybody! Thank you guys for everything.... Read more
Buyer
20th Jul 2022 (3 years ago)
L Weir
I would like to thank Louisa Jones for her excellent service.,throughout the purchase of my house . She often went above and beyond to help me out and understand the system. Much appreciated Louisa, thank you ????... Read more
Buyer
20th Jul 2022 (3 years ago)
P dryden
Very helpful I would recommend... Read more
20th Jul 2022 (3 years ago)
N Dickinson
I have used JDG previously and I had no hesitation in using them again for my recent house sale and new purchase. Excellent friendly staff who always work in a professional manner. Nothing is too much trouble.... Read more
Seller
7th Jul 2022 (3 years ago)
Dave
JDG helped us sell our home and we were very happy with the service we received from start to finish. The pictures and 360 tour looked great, we had 10 viewings booked within 4 days of going on the market and 2 offers within a week. Once the sale had been agreed we were very well looked after by the sales progression agent (thanks Louisa!). I would definitely use JDG again and would highly recommend them to anyone else in the Lancaster area.... Read more
Seller
3rd Jul 2022 (3 years ago)
J Timpany
We used JDG after a disappointing spell of no viewings with another local estate agent whilst selling my mothers assisted living flat. We were amazed after we moved when we actually had viewings! At all stages we were kept as updated as possible and the staff there in lancaster are so lovely. Thanks to you all for your hard work. Highly recommend this company.... Read more
Seller
1st Jul 2022 (3 years ago)
B Collins
My prior experience of estate agents has largely been negative, but my experience of JDG was overwhelmingly positive, from start to finish.
In showing the house we purchased, they added value, sharing local knowledge and demonstrating an understanding of the house that helped inform our decision. Special praise must go to Louisa, the sales progressor. She worked tirelessly to help get the sale over the line, often in challenging circumstances. Her communication and dedication were exceptional.
Should we ever buy or sell a property again, JDG will be first on our list.... Read more
Buyer
1st Jul 2022 (3 years ago)
J Smiley
Always available to answer any questions. Friendly and helpful throughout.
Thank you... Read more
28th Jun 2022 (3 years ago)
G Walker
Excellent Estate Agents, really well organised, lots of communication and always giving good friendly advice... Read more
19th Jun 2022 (3 years ago)
B O'Boyle
It has been a relief to rent a property with JDG as they seem far more trustworthy than other agents I had viewings with. High quality information has been provided throughout the rental process and the agents are professional and responsive.... Read more
Tenant
19th Jun 2022 (3 years ago)
J Oxley
good service and great communications throughout the process.... Read more
19th Jun 2022 (3 years ago)
R J
I cannot fault the estate agent. Louise was incredibly friendly and helpful from start to finish. She emailed me updates and supported me when there were miscommunications with the solicitors. There was no requirement for phone calls and all communication after the initial offer was through email - I am autistic, so this is what made the process possible for me. All in all a very positive experience.... Read more
19th Jun 2022 (3 years ago)
A bennett
We wouldn’t hesitate to recommend JDG, very efficient, helpful, friendly and great communications, a pleasure to do business with.... Read more
15th Jun 2022 (3 years ago)
E Bhatti
We lived in a house let by JDG. The entire team has been amazing and supportive. They were always available to help and guide us. Very proactive team.... Read more
Tenant
11th Jun 2022 (3 years ago)
J Fletcher
put our parkhome up for sale on the friday and was sold weds very happy thankyou jdg... Read more
Seller
10th Jun 2022 (3 years ago)
L Pearce
JDG is an outstanding estate agent to work with. Over the course of two years they both let and sold my property and every member of the team was excellent. When the house was put up for sale, I was especially impressed by the detailed notes that were entered onto the system after every viewing - making it possible for other members of the team to share and pass on information quickly. It was great to get these regular updates. Care was also taken in marketing my property which was essential given that it was a very old cottage (buiilt 1692) that wouldn't appeal to everyone. The advice I received from Michelle and John Gallagher regarding how to proceed - including when to put the property up for sale - was invaluable and I was happy to proceed on their frank and honest advice at every stage of the process. It was no surprise to me that the company won the 'Estate Agent of the Year' award and I shall continue to recommend them to my friends in Lancaster.... Read more
Seller
9th Jun 2022 (3 years ago)
H Newell
A fantastic experience from first viewing to completion. Louisa was particularly helpful throughout the sale process. I would always use JDG estate agents in the future and highly recommend the firm to anyone.... Read more
Buyer
9th Jun 2022 (3 years ago)
I Hill
JDG Estate Agents were absolutely brilliant, super efficient, regularly updated us on the progression of our sale and always contacted us with feedback on every single viewing. We would highly recommend them and will obviously use them if we have need in the future.... Read more
Seller
9th Jun 2022 (3 years ago)
B Ramsbottom
Over many years, I have bought quite a large number of properties in UK and overseas and not just as a personal home. Some are buy-to-let properties for long term tenant, some are property for holiday lets. What I can say is that JDG Estate Agents are well and truly the best agent I have dealt with. They were flexible and accommodating when I wanted to view, excellent on communications and more important, they were willing to go the extra mile when it came to sale progression. I have no hesitation in giving a very high recommendation for their services.... Read more
Buyer
7th Jun 2022 (3 years ago)
Extremely helpful,kept me updated all the way... Read more
Seller
26th May 2022 (3 years ago)
B Brocklehurst
Really good estate agent, not just with the sale (which they managed brilliantly), but also with the sales progression and support during the whole process. The team at JDG managed everything for our sale from start to finish for us, taking a lot of the stress out of the moving process. Very glad i chose JDG and will do so again if we move again. Thank you to the whole team - particularly to Louisa!... Read more
Seller
27th Apr 2022 (3 years ago)
H Pedder
A seamless process from start to finish with the sale of property. Good clear communication throughout and the support once sale agreed through to completion was great. Everyone made it easy... Read more
Seller
26th Apr 2022 (3 years ago)
S Usher
Absolute waste of space... Read more
16th Apr 2022 (3 years ago)
B Edwards
Thanks especially to Louisa who was extremely professional and certainly made us think that we'd sell with JD Gallagher should the situation arise in the future. As buyers, we felt supported even though we know the estate agent's main job is to support the seller.... Read more
Buyer
5th Apr 2022 (3 years ago)
E A
We bought our house through JDG. Louisa couldn't have been more helpful. She kept us up to date (even when there was nothing to report) so we always knew what was happening. We wouldn't hesitate to use JDG in the future.... Read more
Buyer
5th Apr 2022 (3 years ago)
I Graham
Professional and competent service... Read more
2nd Apr 2022 (3 years ago)
J West
I cannot speak too highly about the service provided by JDG in handling the recent house sale - even though I was 250 miles away from Lancaster!
From my first meeting with John - through all the phone calls from many members of staff (all of whom were very efficient and friendly and I don't want to give names in case I miss some one out!) - to the successful sale, it all went well. Well done all of you - it was a pleasure dealing with you all at what was a difficult time.... Read more
Seller
2nd Apr 2022 (3 years ago)
J Komljenovic
JDG Estate Agents were absolutely brilliant. They sold my property in Lancaster. They proved to be highly professional and efficient at every step of the process: investigating the market, pitching the sale, finding the right buyers, viewings, and post-agreement support to close the sale. I was amazed at how quickly they managed to find the right buyer. I definitely recommend JDG to anyone selling or buying in Lancaster and other areas they work in.... Read more
Seller
1st Apr 2022 (3 years ago)
H Hill
We have just completed the sale of our house and JDG have been phenomenal. From the very start the communication was efficient and courteous. They are an extremely professional company that achieve brilliant results.
Thankyou to Cassie, Olivia and especially Louisa for you care and attention throughout the whole process.... Read more
Seller
1st Apr 2022 (3 years ago)
L Lightbown
Very helpful would use again and pass on to other to use thank you for all your help... Read more
15th Mar 2022 (3 years ago)
J Hartley
When we decided to sell our house and Michelle arrived to look around and go through all the facts and figures she had prepared we knew JDG were the ones to sell our house. Everyone has been fantastic and really organised all the way through. With Louisa giving the solicitors a gentle nudge and providing us with updates on progress this made everything run smooth. I could not recommend them more.... Read more
Seller
4th Mar 2022 (3 years ago)
A Wilkinson
Very happy with service received from JDG. Michelle was very enthusiastic and confident that a sale would be achieved - and she was right. Cassie kept us up to date of viewings and then once sale had been agreed Louisa ensured we were kept informed of progress through to completion. All very professional and can highly recommend JDG if you are selling a property.... Read more
Seller
14th Feb 2022 (3 years ago)
L Davis
I cannot recommend JD Gallagher highly enough. When you’re selling your house, you want the best company that will take care of everything from start to finish and they certainly delivered that. Louisa is just brilliant at her job! Thank you to everyone at JD Gallagher; John, Michelle and the whole team for all your support and for handling my sale with such professionalism.... Read more
Seller
12th Feb 2022 (3 years ago)
After an initial discussion about valuation (I wanted to market the property at £10,000 more than they suggested) we put it up and had a full asking offer within the week.
All through the process JDG were thoroughly professional and helpful. Very pleased with the service. ... Read more
Seller
11th Feb 2022 (3 years ago)
M Baron
Could not fault our experience with JDG at all. From the valuation to completion everyone was so friendly, helpful and always there to help. Especially Louisa, she was so helpful not only with our sale but advise on our purchase even though it was not through JDG themselves. Would always recommend to anyone selling a property. Thank you JDG ????... Read more
Seller
4th Feb 2022 (3 years ago)
A Clarke
JDG Estate Agents proved to be very professional, friendly and helpful. The house was sold very quickly, and whole team totally deserve the 5 star rating I have given them.... Read more
Seller
4th Feb 2022 (3 years ago)
S Smith
Bought my first house with JDG and had extensive contact with Louisa. She is friendly, timely, and was always able to help with my questions. I needed a bit of guiding as I was a first time buyer, she was happy to explain the process. All in all, great experience, and will contact them if I ever decide to sell my home. Cheers!... Read more
Buyer
4th Feb 2022 (3 years ago)
S 123
I found the team easy to deal with responsive. I felt I was kept updated on a regular basis regarding the sale of my property... Read more
Seller
4th Feb 2022 (3 years ago)
S BENNIE
JDG Estate Agents have been excellent in their services during the sale of my apartment. It still took 7 months to complete but it was particularly helpful to have Louisa as a dedicated contact who was keeping buyer and seller up to date with the sale progression. I think this was key to getting the sale through to completion during a time of lockdown and working from home.
I cannot thank you enough JDG and especially Louisa.... Read more
Seller
3rd Feb 2022 (3 years ago)
A Bell
Very pleased both with the rental team and the sales team, Josh managed my property for a number of years without any problems. Once I decided to sell the sales team we’re excellent keeping me informed and updated through the sales process until completion very happy with JDG and would recommend... Read more
Seller
3rd Feb 2022 (3 years ago)
W Slack
Just like to say a big thank you to Louisa for your help in buying our house it's a big step but you helped us though it all and can't believe we move in Monday 31st nothing Nothing was to mush at all if your thinking off selling or buying I would definitely recommend jDG
Thanks again from Mr x Mrs slack... Read more
Buyer
26th Jan 2022 (3 years ago)
T Hodgson
I would highly recommend. Our first purchaser fell through after 12 weeks. JDG had it back on the market straight away and within the first 7 days we had 10 viewing plus 3 offers. Cassie & Louisa gave us weekly updates. Going forward I wouldn't use any other estate agent in the Lancaster area.... Read more
Seller
10th Jan 2022 (3 years ago)
A few hiccups quickly sorted out with minimum fuss . Good communications throughout the selling process.House sold stress free at a fair price . Very happy
... Read more
Seller
22nd Dec 2021 (3 years ago)
K Dixon

I have known John and Michelle since they stated their business many years ago now, I have used JDG a couple of times to sell my house but tried someone different and cheaper this time (that was a mistake) they say you get what you pay for and I did, very little response from the people I chose to sell with after a sale was arranged.
Fortunately for me my sales progression assistant on the bungalow I was purchasing from JDG was Louisa Jones who has worked extremely hard in finding out required information further down the chain liaising with my solicitor and then keeping me updated.
Due to Covid restrictions when David showed us around the property he left us to view the house on our own and kept his distance at all times and never removed his mask he answered any questions we had later when we were outside in the open, again very professional.
If you are thinking of selling I would recommend you have a chat with JDG before making a decision to use a different agent.
A big Thank You to Louisa and all the team at JDG for everything... Read more
Seller
15th Dec 2021 (3 years ago)
S B
Great service from start to finish by every member of the team.
Louisa has been brilliant throughout and has kept us informed at every stage.
It’s easy to see why JD Gallagher have been voted the best estate agents in the country... Read more
6th Dec 2021 (4 years ago)
C M
Wonderful estate agents. The valuation lady was very professional. In our opinion JDG were well worth the extra fees. Staff were extremely helpful and approachable. Happy customer.... Read more
1st Dec 2021 (4 years ago)
D Chambers
Very friendly staff and helped as much as they could with the purchase of my house... Read more
Buyer
18th Nov 2021 (4 years ago)
S Barnes
They did a lot of hard work for us after having a problem. They were always ready to help. They did a really good job for us, and I would recommend them.... Read more
12th Nov 2021 (4 years ago)
Mahesh
Excellent and professional service from valuation to completion. Marketing was effective and viewings conducted efficiently and effectively making the whole process less stressful. Courteous and good communication from the whole team. Highly recommended.... Read more
Seller
10th Nov 2021 (4 years ago)
A sales
Very efficient, professional and incredibly patient and supportive. Thank you for all you have done to help my mum's first move in decades go as well as it could.... Read more
5th Nov 2021 (4 years ago)
R Bolton
I cannot fault this company. They did an amazing job in marketing the property and getting the full asking price within a couple of weeks of the property being put on the market. Professional, courteous, great communication, value for money. Would definitely recommend.... Read more
Seller
29th Oct 2021 (4 years ago)
A Prescott
Very professional and extremely organised service. Excellent value for money. All the staff were polite, approachable and nothing was too much trouble . Would definitely recommend... Read more
29th Oct 2021 (4 years ago)
L Martin
Absolutely fantastic, helpful and caring. Made this experience as painless as stressless as possible!!... Read more
29th Oct 2021 (4 years ago)
L Edwards
I recently moved house and JDG were the estate agents for the property I was buying. They were absolutely brilliant, very informative, responsive, and helpful, especially considering I wasn't really even their customer! If I decide to move again I will definitely be using them. Thank you for all your help and support!... Read more
Buyer
11th Oct 2021 (4 years ago)
T Ferguson
5 ***** SERVICE from beginning to end.
Thank you very much to Michelle and the team for the seamless sale of mum's home. Nothing was too much trouble. I would certainly recommend JDG to anyone selling their home in Lancaster. *****... Read more
Seller
30th Sep 2021 (4 years ago)
H Essa
Amazing service from the team. Had my house under offer at the asking price within a week. No complaints, or areas of improvement. Highly recommend.... Read more
Seller
22nd Sep 2021 (4 years ago)
J Shorrock
Fab-u-lous !
Definitely a 10 out of 10 !
On the market on the Friday afternoon for £10k more than other valuations, eight viewings booked and a full asking price offer made by the second viewers.
So on and off the market in just 4 days with completion 11 weeks later.
Michelle and her team were the epitome of professionalism - a little more expensive than other agents but well worth it, they paid for themselves three times over !
Will use them again most definitely.... Read more
Seller
19th Sep 2021 (4 years ago)
K Dickson
Bought a property from them, they were very professional and helpful from start to finish. Thanks so much. And yes you will get pictures or can come view once its all done. We are very happy with our house. Thanks again to all your staff.... Read more
Buyer
12th Sep 2021 (4 years ago)
S McNulty
We received an excellent service from all at JDG. We would not hesitate to recommend them, for their professionalism and helpfulness every step of the way.... Read more
7th Sep 2021 (4 years ago)
S Truman
Great staff, great staff. Highly recommended in the local area... Read more
6th Sep 2021 (4 years ago)
L Barton
Amazing from start to finish. Couldn’t do enough for me through the whole process. Thank you so much... Read more
27th Aug 2021 (4 years ago)
H webb
Jdh really took the stress out of us moving house. They were very professional and quick to communicate everything that was needed. Thanks very much.... Read more
24th Aug 2021 (4 years ago)
H Niven
I had several viewings of different properties with JDG prior to having an offer accepted and the service has been excellent and professional throughout. As a first-time buyer the buying process was quite daunting but Louisa has kept me up-to-date on progress throughout. Thanks JDG!... Read more
Buyer
21st Jul 2021 (4 years ago)
A Hartlebury
My partner and I have just purchased our first house with JDG, have to say it was brilliant service. We were made to feel at ease and Louisa especially, kept us well informed and updated as the process went along. Our whole buying process was comfortable and stress free. Excellent service and would absolutely recommend and will definitely use JDG again.... Read more
Buyer
16th Jul 2021 (4 years ago)
O Egdell-Page
I have worked with John and Michelle on a professional level for many years, however I have never dealt with them personally. I chose JDG to deal with our sale, and was extremely impressed with the service from valuation to completion. Our property sold on the first day of marketing, and Michelle found us the perfect property to purchase. The transaction was smooth from beginning to end, and we are grateful to John, Michelle and the team for assisting with this. We are very happy in our new home and would not hesitate to recommend JDG to friends and family moving forwards.... Read more
Seller
6th Jul 2021 (4 years ago)
A Banks
Kept me updated all throughout the buying process. Always responded in a timely manner. Brilliant service!... Read more
Buyer
30th Jun 2021 (4 years ago)
S O
Team JDG are amazing! This business is completely in-tune with the Lancaster property market and buyers and sellers requirements. They previously helped sell other properties in our street, so we knew they also had a proven track record locally in connection with our type of house. So much so that when we participated in a COVID-safe initial consultation and virtual valuation tour with Michelle, it quickly became apparent that there were buyers waiting. One viewing, pre-release onto the market, brought an immediate and acceptable offer which progressed through to successful completion. We couldn’t ask for any more than that, but JDG were also able to assist in a professional, courteous and efficient way when important information needed to be conveyed or sought during the transaction. Thank you to all involved at JDG. We highly recommend your services to others.... Read more
Seller
27th Jun 2021 (4 years ago)
F @
Never been...but I expect it offers a excellent service... Read more
26th Jun 2021 (4 years ago)
J Brown
It has been a very good to have someone who is keeping an eye on the progress of the sales at regular intervals. I would have felt I was being a nuisance to keep contacting my solicitor about progress so your work has been very much appreciated.... Read more
Seller
21st Jun 2021 (4 years ago)
S Bowes
I have no hesitation in saying that JDG have been the best estate agents that I have dealt with in buying a house. They are so well-organised with a clear structure and everyone has a defined role. Communication is excellent - never invasive but giving just the right amount of friendly and knowledgeable support (thank you, especially, Louisa) : )... Read more
Buyer
20th Jun 2021 (4 years ago)
L Bennett
Excellent service throughout the buying/selling process. Highly recommend.... Read more
Seller
18th Jun 2021 (4 years ago)
S Donnelly
We have worked with John, Michelle and the JDG team for a number of years. They are friendly, , approachable, professional and offer a consistently good product. We would highly recommend... Read more
15th Jun 2021 (4 years ago)
K Duncan
Louisa kept us informed and updated at all times. Really appreciate all your help with the sale of our house.... Read more
Seller
14th Jun 2021 (4 years ago)
P Davies
We sold our house through JDG, and are in the process of buying an apartment through the estate agents.
Through the whole process, communication has been excellent, and the team’s willingness to help, and facilitate a smooth as move as possible has been second to none during very difficult times.
Their website is easy to navigate, and the team respond positively if you’re having a wobbly day.
We could not recommend JDG in all aspects of selling, buying or letting.
Currently, we are renting our apartment until completion, and there was an issue with the hot water. The issue was dealt with efficiently and affectively the next working day.
Thank you Team JDG!... Read more
Seller
14th Jun 2021 (4 years ago)
D Vaukins
Local estate agents that work hard to get your property sold.
The staff are always friendly and helpful. They keep you informed on a regular basis and know who you are as they have taken the time to get to know you during the process of preparing the details for sale.... Read more
Seller
12th Jun 2021 (4 years ago)
S Owen
A very friendly personable service from Louisa Jones at JDG many thanks... Read more
11th Jun 2021 (4 years ago)
D Truman
Fantastic service by a very friendly and helpful staff... Read more
10th Jun 2021 (4 years ago)
K boyd
Friendly, professional and they have a very cute dog on the premises... Read more
10th Jun 2021 (4 years ago)
L metcalfe
Lovely and very helpful staff... Read more
10th Jun 2021 (4 years ago)
C Gilhespy
Bought our house through JD Gallagher they were really helpful and professional throughout the hole process. Would definitely use them again if the time came... Read more
Buyer
10th Jun 2021 (4 years ago)
H Marsden
From the start we were looked after very well by the JDG team. We had updates after every viewing and kept informed throughout the process. I have already recommended JDG to many of my friends.... Read more
10th Jun 2021 (4 years ago)
H Gibbins
Fantastic company to deal with. They were super professional, but in a friendly and approachable way. They sold my house for more than the asking price, and it was done in a matter of days! During crazy Covid times too. They sold it for more than I even thought it was worth, more than the other agents who valued it said it was worth. They kept me informed the whole time, updated me after every viewing, I always knew what was happening with my sale. Ablsolutely wonderful, would always recommend and use again.... Read more
Seller
10th Jun 2021 (4 years ago)
C nicholson
I’ve bought with JD Gallagher and I’m now selling with them
They are one of the most professional teams I have worked with.
Selling/buying a house is frustrating but these guys make it easy and a simple process.
They respect your views and wishes on how you would like your house presented and offer one of the best services.
I can highly recommend working with Michelle and her team. Plus once covids disappeared I want to try out their new coffee bar!
Chris Nicholson... Read more
Seller
10th Jun 2021 (4 years ago)
Paul
Bought our first house through JDG and had great stress free experience. John was fantastic at keeping us updated and offering advice, we were in our new home in no time! Will definitely recommend and use again should we decide to move.... Read more
Buyer
10th Jun 2021 (4 years ago)
I'd like to thank everyone at jd Gallagher. I had my house valued as I needed to remortgage. I want to say from the start that they never made a penny out of me but still showed me so much selfless compassion and gave excellent advice even giving me numbers for people who could help me get threw probably the most difficult time of my life Michelle was very patient and saw I was in a fragile state from the first time we spoke I would recommend you to use this excellent company I would not hesitate and I hope to use jd Gallagher in the future thank you so much... Read more
Seller
31st May 2021 (4 years ago)
C naylor
Very professional, kept me informed at every stage of the process.great service would definitely use them again... Read more
15th May 2021 (4 years ago)
C W
Poor communication, no response to messages.... Read more
6th May 2021 (4 years ago)
H Eden
We're so glad we picked JDG to sell our home. The quality of the marketing (photos, brochure, listing) is well above any of the other agents in the area and we achieved multiple offers at asking price or above within a less than a week of our house being on the market.
The entire team were brilliant but Louisa deserves a special mention – she answered my many e-mails promptly and was great at getting info from the solicitors when we were struggling to get a response. She really put my mind at ease throughout the process.
It is also worth mentioning that the team took COVID safety extremely seriously, from PPE to ensuring that only serious buyers in a position to make an offer would be allowed to come into our home for a viewing.
Overall, a great experience – thanks team JDG!... Read more
Seller
21st Apr 2021 (4 years ago)
D Mintz
Michelle, John and the team are excellent estate agents. Really can't recommend them highly enough. Nice people too which helps.... Read more
2nd Apr 2021 (4 years ago)
K O'Neil
I recently bought a property which was sold by JDG. We were stuck in a slow moving chain but I found that Louisa at JDG did far more to keep me up to date and get things moving than my own estate agent did! Thanks Louisa - from Kate and Howard... Read more
Buyer
23rd Mar 2021 (4 years ago)
G Pye
Best Agents in town...great group of people all giving 100%... Read more
8th Mar 2021 (4 years ago)
G Johnson
Uber professional company with the personal touch and fantastic people to deal with. I can't thank them enough for handling my recent property sale and would recommend them highly. The owners John and Michelle are the nicest people you'll ever meet!... Read more
Seller
21st Feb 2021 (4 years ago)
We sold pretty well straight away for full asking price. We felt their video and photography in brochure were excellent. Good communication all along the way. Friendly, approachable, but professional.... Read more
Seller
10th Feb 2021 (4 years ago)
L Cox
I used JDG to sell my home and their service was exceptional from start to finish. Their customer service really stood out for me, as did their advice on getting my home ready to market. We had a buyer within a few short weeks of going on the market with them after only two viewings in eight months with a previous agent. Once I accepted the offer, I had a single point of contact in charge of progressing my sale who was always on hand and very friendly. I can't fault JDG's service!... Read more
Seller
8th Feb 2021 (4 years ago)
M Forshaw
Recently had dealings with JDG as a buyer. They dealt with the matter in a swift and professional manner.... Read more
Buyer
30th Oct 2020 (5 years ago)
C Rosie
Inconsistent service. Very eager to secure deposits however the ongoing relations decline after this. Continued issues contacting them for maintenance issues, and they let a gas safety certificate go 4 months overdue despite several reminders.... Read more
Tenant
26th Sep 2020 (5 years ago)
C 1977
Very good... Read more
23rd Sep 2020 (5 years ago)
V Ivanova
They make a private auction...
And if you’re happy to give them more then sellers price you will buy on time .
No communication with the People
Change the date of view wait for more people or for there people to take the house .... Read more
4th Jul 2020 (5 years ago)
S Robinson
After being let down by another agent, I can't thank JDG Estate Agents enough. What an absolutely brilliant team! Everyone from Eleanor who showed me the home, to Michelle and Boots who provided much needed encouragement, to Cassie and Louisa who kept me in the loop and finally David who left me the keys. A big thank you! I could not have done it without all of you. I can highly recommend JDG Estate Agents. They will go the extra mile, are always unfailingly polite and ever so knowledgeable.... Read more
Buyer
1st May 2020 (5 years ago)
S Brown
Michelle and her team have been 1st class - 9 viewings in 2 weeks and bungalow is sold. I couldn't ask for a better service and will be recommending them to everyone.... Read more
Seller
12th Mar 2020 (5 years ago)
N Rogers
One of the very best Estate Agents in the world. Michelle is quite simply outstanding... Read more
9th Mar 2020 (5 years ago)
S adams
Michelle is a great agent and really cares about doing the best for her clients... Read more
9th Mar 2020 (5 years ago)
N Hill
I’ve worked with Michelle and JDG on a number of projects in the town and it’s very clear she really cares about the local area. She has superb local and market knowledge and her team are always happy to help.... Read more
9th Mar 2020 (5 years ago)
P Rolfe
The whole team at JDG are exceptional and so thoughtful in all my dealings with them. I don't often write reviews but they deserve this glowing reference. I'm actually an estate agent but I live in another part of the country and they sold a house for a local relative of mine. So the expectation was high and they exceeded my expectations.... Read more
Seller
9th Mar 2020 (5 years ago)
D Pye
Very knowledgeable person aiming to get the best for every sale....I had my house on the market...sold in a week for full asking price....
On the other hand you can pay less and go elsewhere...you pay for what you get.
Farrell and Hayworth were reasonable but they cant meet demand through poor handling of my sale...I had no choice but to hand the towel in... Read more
Seller
8th Mar 2020 (5 years ago)
M Wood
Great team of people to deal with and highly recommended, thank you especially to Michelle... Read more
8th Mar 2020 (5 years ago)
P Harrison
Bought and sold several properties in Lancaster through JDG. Always good at communicating and offering sound advice. Thank you team JDG!... Read more
Seller
8th Mar 2020 (5 years ago)
N Jackman-Smith
The whole team at JDG are fantastic. Having been involved with them over the years, they truly know how to market a home, gain maximum exposure and gain the best price for selling and letting, whilst giving truly exceptional service.
Please follow them on social media as well, some great tips on how to present your home along with market updates.... Read more
8th Mar 2020 (5 years ago)
R Willows
Great agents - Michelle and her team are dedicated to delivering and excellent service and highly recommend - make them your first call, not second!... Read more
8th Mar 2020 (5 years ago)
R Brady
Amazing company to work with. 100% recommend using them.... Read more
8th Mar 2020 (5 years ago)
N Hesford
By far the best estate agency in Lancaster - incredibly efficient, miles ahead of the competition in terms of use of technology, video, innovative marketing strategies. Not surprising they sell more properties than any of the other agents. If you want to actually sell your house, don't choose anyone other than these guys!... Read more
8th Mar 2020 (5 years ago)
T McGee
As an Estate Agent we work closely with other agencies throughout the country. Rarely have I ever dealt with a company as exceptional as JDG. Their staff are knowledgeable and enthusiastic and they have been a pleasure to deal with. If you live in Lancaster or Morecambe I can not recommend enough.... Read more
8th Mar 2020 (5 years ago)
I ashby
Came in to look at the lettings side, the lady that came to assist me was very polite and could not be more helpful even suggesting other places to go as there where not many in my budget on the day. Well worth a try for lettings and sales.... Read more
8th Mar 2020 (5 years ago)
J Llewellyn
Wonderful and passionate estate agents. Always going the extra mile for their clients. Would never use anyone else.... Read more
8th Mar 2020 (5 years ago)
T Ghorst
I dont think they have a good rating for selling properties i think they could do better in selling your property but very friendly and helpful... Read more
Seller
18th Feb 2020 (5 years ago)
M Electric
Exceptional communication with outstanding efficiency, very friendly and approachable people.... Read more
4th Feb 2020 (5 years ago)
L Travels
Brilliant experience . We sold our house very quickly and were happy from start to finish. Michelle,Cassie and Louisa were all excellent and kept things moving. Would recommend to anyone.... Read more
Seller
31st Jan 2020 (5 years ago)
R Martin
JDG are an absolutely stunning estate agency with a tremendous online presence.
Their houses are always priced at the premium end of the market and they each know their favourite rooms - Michelle, for example, loves the kitchen - what she doesn’t know about baking isn’t worthwhile.
I’ll definitely use JDG to sell my house shortly - it contains its very own curling rink and I just know JDG will price this well.
Keep up the great work, guys and continue with the YouTube videos - all done in one take to boots (but not with Boots, who is adorable!)... Read more
26th Jan 2020 (5 years ago)
J Berry
I had my house on the market for 3-4 month with esell i had 1-3 viewings over this period. I decided to pay a bit extra and go with JDG. John was very professional and obviously new his stuff. I had a wave of viewings immediately and the house was sold within 7 days.
I was selling from overseas. Their constant communication and follow up with all parties made the process stress free.
I could not recommend them any higher. If there was 6 stars ide be clicking that. Thanks JDG team!!!... Read more
Seller
21st Jan 2020 (5 years ago)
S Phillips
Very professional service.... Read more
16th Jan 2020 (5 years ago)
M Salazar
Beware of booking a viewing as they might call you the same morning and let you know it's cancelled!... Read more
17th Dec 2019 (5 years ago)
S Lyden
Very personal professional and friendly service... Read more
13th Nov 2019 (6 years ago)
M Jackson
Purchased a property and couldn’t fault the communication. They were ‘on it’ ????5*****... Read more
Buyer
25th Oct 2019 (6 years ago)
J Pye
JDG helped us receive an offer on our house within 24hours thanks to the high quality photographs, brochure and marketing. Would highly recommend... Read more
Seller
17th Oct 2019 (6 years ago)
J West
As a tenant renting a lovely property through JDG I cannot recommend JDG highly enough. The lettings team are friendly and helpful. Communication is excellent, for example when it is time for my property inspections I am notified by different methods to ensure I receive the information and on the one occasion I needed to report an issue, an electrician was dispatched the same day solving the problem immediately and I was kept up to date from the moment I logged the fault. Thank you JDG.... Read more
Tenant
17th Oct 2019 (6 years ago)
S Wright
Fantastic service when I was buying my 1st home through JDG. All staff were very helpful.... Read more
Buyer
5th Oct 2019 (6 years ago)
V Ives
Thank you ever so much for the help in selling Dad's home. The handyman you recommended were also superb. I don't know what I would have done without them.
Dad is now settled in his new home and even as a view of the sea. I'll recommend you - in fact I already have done!... Read more
Seller
28th Sep 2019 (6 years ago)
J Hamersley
Definitely a 5-star company! Superb help and advice from all the team. Highly recommended.... Read more
7th Sep 2019 (6 years ago)
M Rawes
brill... Read more
8th Aug 2019 (6 years ago)
J Mealor
Michelle and the team made a difficult time after losing our mum, bearable! House sold 3 days after posting it, and about 4 weeks later the new owners took over the keys yesterday. Hopefully to inject new life and love into our parents home of 31 years.
Thank you so much all concerned.
Jane Mealor x... Read more
Seller
21st May 2019 (6 years ago)
D McGonnell
Great service from all the team at JDG bought my house and both parents along with numerous friends have all had success with JDG.... Read more
Buyer
19th Mar 2019 (6 years ago)
T Watkins
Just sold our property with JDG, a great service by friendly and helpful staff. We would recommend this agency to others. Thank you to all @ JDG... Read more
Seller
11th Feb 2019 (6 years ago)
M DONNELLY
Great Service, great Staff. Thank you all... Read more
17th Dec 2018 (6 years ago)
A Mackay
An agency who is very knowledgable on both the local area, process and the market place. It’s clear the whole team are very well trained and truly care about this customers. If your thinking of moving go and see the team at JDG.... Read more
8th Dec 2018 (7 years ago)
R Harvey
It’s officially complete - our first home is sold! Can’t thank the JDG team enough - people say selling a house can be one of the most stressful experiences, but JDG have made it totally painless. Michelle took the time to get to know us and think about how to market the house... it clearly paid off because it sold, for our full asking price, after the very first day of viewings. Cassie and Darren kept us up to date through the whole process and were absolutely lovely to deal with. It’s a shame we’ve moved away from Lancaster because we would definitely be choosing to work with them again if we could!... Read more
Seller
22nd Nov 2018 (7 years ago)
E Wood
Superb customer service! Thank you!... Read more
29th Sep 2018 (7 years ago)
M Wood
Brilliant estate agents of pure passion . Proven track record of achieving excellent results for their sellers.... Read more
Seller
29th Sep 2018 (7 years ago)
D Morgan
Terrible - was with them for 3 months and had the worst service. Constantly chasing them for things and had very few viewings. Changed to Farrell Heyworth and sold the house within a week!!... Read more
Seller
30th Jul 2018 (7 years ago)
S Brown
I would highly recommend John and Michelle and the team at JDG. They are always striving to improve the agency and find ways of helping Vendors achieve the highest net price for their biggest tax free asset as well helping Landlords maximise their investment.... Read more
Seller
5th Jun 2018 (7 years ago)
J Muscroft
Do not trust these guys, accepted offer to buy a property in writing and then 30 mins later rejected by playing buyers off one another. AVOID... Read more
Buyer
5th Apr 2018 (7 years ago)
D Hunt
Friendly staff with a deep knowledge of the local area.... Read more
8th Dec 2017 (8 years ago)
K Crosse
Friendly people always helpfull 5 stars... Read more
12th Oct 2017 (8 years ago)
R cusimano
Always very professional and a joy to deal with.... Read more
3rd Apr 2017 (8 years ago)
L Ursu
Non professionalism goes first and then unorganised.It was just a waste of time!!!... Read more
29th Mar 2017 (8 years ago)
L Wilkinson
Good estate agents... Read more
13th Jan 2017 (8 years ago)
S M
Rude unprofessional manner... Read more
20th May 2016 (9 years ago)
J Walker
Fantastic Estate Agent If you want to rent a house, I highly recommend this Agent. Brilliant Lettings manager!... Read more
Tenant
9th Mar 2015 (10 years ago)
F (daniels)
brill... Read more
13th Jan 2014 (11 years ago)