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  1. Home
  2. John Couch The Estate Agent
John Couch The Estate Agent Logo

John Couch The Estate Agent

Opens tomorrow at 9:00am
43 Ilsham Road Wellswood, TQ1 2JG
John Couch The Estate Agent are an estate agent in Torquay. They mainly list properties in TQ1, TQ2 and TQ12. Over the last 6 months, they've listed 32 properties, with 90 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 12:30pm
  • Sunday Closed
View all details

John Couch The Estate Agent Reviews (84)

Have you used this agent?
  1. 95% 5/5 Stars
    95%
  2. 0% 4/5 Stars
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  3. 1% 3/5 Stars
    1%
  4. 0% 2/5 Stars
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  5. 4% 1/5 Stars
    4%
All (84)
Seller (26)
Buyer (29)
Landlord (0)
Tenant (0)
General (29)

F Tucker

5/5 Stars
John Couch and team where exceptional through-out our recent house sale. Nothing was too much trouble and we were kept well informed and well advised through out the process. The team’s professionalism, experience and friendly and prompt communication all helped to make a typically stressful experience so much less so. We felt in very good hands though-out and we can’t thank the team enough.... Read more
Seller
6th May 2024 (1 year ago)

B Howard

5/5 Stars
Proactive, professional and active throughout the process. The team at John Couch worked extremely well with the buyer and the conveyancing solicitors to achieve the agreed targets.... Read more
19th Apr 2024 (1 year ago)

E Murphy

5/5 Stars
Eileen at John Couch has been nothing short of amazing throughout my friend’s purchase. Always in the know and happy to help. Thank you Eileen!... Read more
Buyer
28th Feb 2024 (1 year ago)

N Lawton

5/5 Stars
Excellent service from J Couch; before, during and after purchase. Sound advice and fast, friendly help from lovely staff. I can’t recommend them highly enough.... Read more
Buyer
15th Dec 2023 (1 year ago)

A Wafer

5/5 Stars
My husband and purchased a house through John Couch. The whole team were very professional and excellent throughout the process. Nothing was too much trouble for Lesley, she constantly kept me up to date, and chased both sides to ensure she always had the most upto date information to hand.... Read more
Buyer
14th Dec 2023 (1 year ago)

L Churchward

5/5 Stars
Customer Service was outstanding, above and beyond anything I was expecting. I was given guidance and support through selling and buying leading to a successful conclusion. I can recommend each member of the team 100%, with a special mention for Eileen.... Read more
Seller
10th Dec 2023 (1 year ago)

K Hux

5/5 Stars
We chose John Couch to sell our house because we had previously bought an investment property through them and been impressed by the company's professionalism and experience. Despite a very difficult market, we have had a large number of viewings and are now celebrating a successful sale. The company's connections in London, and to an international audience, undoubtedly helped to attract the right kind of potential buyers. Thanks to their PR expertise we had great coverage in the national press and the team were helpful and reassuring throughout the process. Eileen was incredible at ensuring everything went smoothly as we headed towards exchange, even taking time to check how things were going on her day off. Thanks to the whole team for their support.... Read more
Seller
4th Nov 2023 (1 year ago)

J Marshall

5/5 Stars
We have just sold our house through John Couch. (We bought it from them 37 years ago). The whole team made the whole process much less stressful than it might have been. They are very professional yet also empathetic and very supportive. Nothing is too much trouble. Shout out to Eileen for her persistence and attention to detail. Many thanks to John, Susan, Eileen, Lesley and Beverly. Also special mention to the photographer (whose name I have forgotten - sorry). Fantastic photos. Colin and Jane Marshall... Read more
Seller
31st Jul 2023 (1 year ago)

G Mathieu

5/5 Stars
We are delighted to have just sold our property via John Couch The Estate Agent - the same property we bought nearly 13 years ago, similarly with their professional support. There is clearly a very strong team ethic in place: knowledgeable, friendly, very supportive and continually communicating to keep you fully up to date. In the latter stages of the sales process, when timescales were becoming an issue in relation to the purchase of our new property, Susan and Eileen in particular, were so helpful in ‘getting us over the line’. Thanks to you John and your wonderful team.... Read more
Seller
30th Jul 2023 (1 year ago)

S Wharton

1/5 Stars
I cannot share any experience with John Couch because I've had none to date ! I have not had any suggested properties that maybe of interest or any further contact since my request.... Read more
18th Aug 2022 (2 years ago)

J Goodall

5/5 Stars
John Couch Estate Agents has been invaluable in helping us reach the point of exchange on our property. All the staff have been excellent but Eileen deserves a special mention. A real superstar!... Read more
8th Aug 2022 (2 years ago)

M Burrows

5/5 Stars
John Couch helped us get into our new home after recently arriving in the country. Beverly and especially Eileen guided us through the whole process and went up and beyond the call of duty to help us navigate the buying process in England. Highly recommended.... Read more
15th Jun 2022 (3 years ago)

R Taylor

5/5 Stars
I would like to thank John and his team for an exceptional service in selling my cottage. From producing an excellent brochure to the patience of the sales staff, particularly Bev, showing people round, also to Eileen for her incredible work in ensuring that all the solicitors had the correct info for the sale to go ahead. Would highly recommend.... Read more
Seller
23rd May 2022 (3 years ago)

K Donovan

5/5 Stars
Excellent service with friendly and very supportive sales staff; nothing was too much trouble. Would highly recommend John Couch Estate Agents.... Read more
5th Apr 2022 (3 years ago)

T culverehouse

5/5 Stars
Great team, good communication and happy to nag solicitors to do their jobs !!... Read more
3rd Apr 2022 (3 years ago)

J Palmer

5/5 Stars
We were kept up to date every step of the way and once an offer was accepted Eileen in particular insured that those in the chain beneath us kept on schedule to keep things moving along smoothly. Both our sale and purchase were through John Couch and Beverly was great to deal with too. Would definitely recommend their services.... Read more
Seller
14th Mar 2022 (3 years ago)

T Brown

5/5 Stars
Very professional, helpful and friendly service. The staff work extremely hard to ensure your sale goes through. We would not hesitate to recommend this agent to anyone... Read more
Seller
2nd Mar 2022 (3 years ago)

C Maidment

5/5 Stars
We were so impressed with the quality of service that we received from John Couch and his team. We comment from the buyers point of view and they kept us informed every step of the way. They would definitely be our first choice for selling or buying in the area. Always friendly, professional and we never had to chase them. They frequently had more information than our own agents and alleviated any worries that we had. What a breath of fresh air to deal with such a great organisation who understand the true meaning of customer service.... Read more
Buyer
2nd Mar 2022 (3 years ago)

F Brown

5/5 Stars
We have received excellent service and support throughout our home purchase from the team at John Couch. Jeff was our point of contact and was very approachable and professional, keeping us informed all through the process and stepping in when necessary to speed things along. Many thanks for everything.... Read more
Buyer
11th Feb 2022 (3 years ago)

D May

5/5 Stars
We have recently purchased our house through John Couch estate agents and they have been wonderful. The staff are professional and caring and kept us informed throughout the process. The service and support is exceptional, we could not fault them, Eileen went above and beyond helping us. Excellent and professional service from John Couch. Thank you to you all. Dena & Derek... Read more
Buyer
11th Feb 2022 (3 years ago)

B McN

5/5 Stars
We have just bought a house via JC and the team there have always been very pleasant, helpful and professional. Many thanks!... Read more
Buyer
21st Jan 2022 (3 years ago)

V King

5/5 Stars
After months of searching for a property on South Coast, John Couch were head and shoulders above many other agents that we had used. Special thanks to Beverley and Eileen for their advice and knowledge during the whole process. They couldn't have been more helpful. Many thanks for everything.... Read more
10th Jan 2022 (3 years ago)

L Hawkins

5/5 Stars
We chose John Couch because we were told of their good reputation. We have not been disappointed. They have handled the sale of our apartment with the utmost professionalism and courtesy. Beverley and Eileen in particular have been marvellous in keeping us up to date with all eventualities regarding the sale, and they are just lovely people to deal with. We would thoroughly recommend John Couch to anyone with a residential property to sell in this area. Mr and Mrs Hawkins.... Read more
Seller
9th Jan 2022 (3 years ago)

G Broom

5/5 Stars
I would just like to pass on my thanks to the John Couch team and especially to Beverley and Eileen for the very professional and friendly service that they provided during the marketing and recent sale of my property.... Read more
Seller
15th Nov 2021 (3 years ago)

D wheeler

5/5 Stars
.We have just completed the purchase of a property in Torquay and found John Couch Estate Agents to be not only professional in the way they handled clients but added that personal touch which is so important. Beverley was our first contact when we viewed the property and from then on was always available for any extra visits we slotted in. The administration of the sale handled internally by Eileen was absolutely amazing and I cannot thank both of them enough in the help they gave. I would have no hesitation in recommending John Couch for either selling or buying - well done and thank you !!!... Read more
Buyer
5th Nov 2021 (3 years ago)

R Stingemore

5/5 Stars
I recently purchased a property that was marketed by John Couch. The support from the team was first class especially from Eileen who even on her week off kept in touch to make sure that I was able to complete on the day that I wanted. Without Eileen I honestly believe the purchase would have dragged on as the solicitors I used were less than average. I would definitely recommend anyone thinking of either buying or selling a property to deal with this professional team.... Read more
Buyer
29th Oct 2021 (3 years ago)

N Read-Wilson

5/5 Stars
Excellent service throughout, starting from a valuation which came as a pleasant surprise. My buyers were the first couple shown round by Beverly who handled negotiations very professionally. Then the sale monitoring by Eileen was exceptional. A difficult job, with both vendor and purchasers pushing her all along, was handled with great skill and diplomacy. I would give her 7 stars alone. Thoroughly recommend this firm.... Read more
Seller
21st Oct 2021 (3 years ago)

H Dunford

5/5 Stars
We most appreciate how much the John Couch staff care about their clients. Beverly worked with us until she found us the perfect home, and once found, she kept us informed all through the purchase process. The whole team was friendly, efficient and communicative. If you are looking for an estate agent that has your interests at heart, look no further than John Couch!... Read more
Buyer
24th Sep 2021 (3 years ago)

N Corns

5/5 Stars
All the staff were fantastic ???? especially Eileen who never tired of my endless calls and went above and beyond to help our sale go smoothly. Thank You John Couch Team... Read more
Seller
22nd Sep 2021 (3 years ago)

D Burton

5/5 Stars
Sue and Eileen at John Couch have been great and helped all they could in what was a long stressful chain full of ups and downs, they always replied to my emails and kept me updated every week, Great estate agents!! Many thanks Dean Burton... Read more
17th Sep 2021 (3 years ago)

R Abel

5/5 Stars
I am delighted with the superb service and professionalism displayed by John and his entire team. The whole experience has been excellent. I would highly recommend John and his team... Read more
12th Jul 2021 (4 years ago)

J Frankum

5/5 Stars
Sue and all the team at John Couch kept us informed at all times, they helped make the transaction easy. Thank you... Read more
16th Jun 2021 (4 years ago)

A bennett

5/5 Stars
This is how all estate agents should be, but rarely are. An excellent estate agent who completely understands the process of selling a home. Professional, friendly,thorough and highly knowledgeable. Always totally across every detail of the buying or selling process.   My family and I have dealt with John Couch estate agents many times over the last twenty years. Refreshingly efficient, a masterclass in how an estate agent should be. Your in safe hands. Happy customer.... Read more
Seller
15th Jun 2021 (4 years ago)

P Crowdy

5/5 Stars
First rate service. Brilliant staff. Can't recommend highly enough.... Read more
12th Jun 2021 (4 years ago)

D Hunt

5/5 Stars
Found John Couch to be fantastic. The estate agents worked well. They sieved out time wasters; all we had were genuine interested parties. Communication wasn't lost over the distance. Always well informed. Did enjoy John's humour. Thank to all those involved.... Read more
7th Jun 2021 (4 years ago)

M Owen

5/5 Stars
We can’t thank John, Susan and all the team at John Couch Estate Agents enough ! Having recently used them to sell our home, and also purchase our new home through them. Their dedication and expertise is second to none. Our house transaction was certainly a rollercoaster. But it was made easier by the amazing level of customer service we received. They kept us informed every step of the way. They were instrumental in making it happen, their communication skills with a special mention for Susan with the rest of the people involved in the chain were exceptional. For John and his team it is more than just a job. They really are passionate about what they do and it shows ! They care about the people they are helping on their property journey. If you are looking for an estate agent. I cannot recommend the friendly and professional team at John Couch enough. Their knowledge and expertise within the bay is unrivalled.... Read more
Seller
25th May 2021 (4 years ago)

D Bell

5/5 Stars
We have now completed on our perfect house after some delays along the way. A big thankyou to John, Susan and the team for all their work, help and for keeping the information flowing.... Read more
21st May 2021 (4 years ago)

Shaun

5/5 Stars
We just sold our apartment through John Couch. The whole experience from the first meeting to the completion day was absolutely great. John and his team have made usually a very stressful journey/experience of selling one's property really easy and straightforward. Their professionalism and extensive experience made us feel very confident throughout the process, huge thanks to all.... Read more
Seller
28th Mar 2021 (4 years ago)

A Townson

5/5 Stars
We bought a house through them recently and have to say they are excellent.... Read more
Buyer
25th Feb 2021 (4 years ago)

G Sayers

5/5 Stars
I would thoroughly recommend buying a property through John Couch estate agents. Despite obviously working for the vendors, the team couldn't have been more helpful to us as buyers.... Read more
Buyer
25th Feb 2021 (4 years ago)

J mason

5/5 Stars
First class staff.... Read more
10th Sep 2020 (4 years ago)

H Blye

5/5 Stars
Very professional company. We purchased a property in Torquay and dealt with Geoff Gooding. He was extremely helpful and went the extra mile to make sure we had all the information and facts we needed to proceed in a very difficult market. Thank you!... Read more
Buyer
1st Aug 2020 (4 years ago)

J Thurston

5/5 Stars
I have recently purchased a property through John Couch Estate Agents and I was absolutely delighted with the service I received every step of the way. The sale of my former property was both problematic and time consuming and it meant so much to me to be given such encouragement and assistance by the Agency during a very difficult time. This, in turn, enabled me to secure my ideal property in Torquay. My requirements for my new home were quite specific and were very much taken into consideration when selecting properties for me to view. As part of this process, excellent local knowledge and depth of understanding of the property market were vital to me in order to make my final decision. When my decision was made, it was the Agency which 'made it happen', nudging things along and being very proactive, particularly through the legal process. Thereafter, I was very well supported during my actual move, which was invaluable. I am very confident, going forward, I will always be able to rely on getting good advice and guidance should the need arise. I wholeheartedly recommend John Couch Estate Agents. The depth of knowledge and experience they have is such a valuable commodity and is complimented by an extremely personalised, caring and friendly service.... Read more
Buyer
10th Jul 2020 (5 years ago)

S Britt

5/5 Stars
We have just read the previous review and cannot believe how it could possibly be for the same agents who have recently assisted us in the sale of our house and the purchase of our new apartment. John Couch Estate agents and the team of staff could not have been more helpful. We took advice in the first instance to settle on a sale price which was considerably higher than other agents had recommended and although it took a little time to sell, we achieved the full asking price. I got the impression that John Couch and his negotiators do not like to settle on anything but the full asking price. With regard to our purchase, local knowledge is everything and John Couch has it. Viewings by all members of staff were always on time and professionally carried out. They listened to what we wanted and went out of their way to find the perfect place for us to spend our retirement. Eventually they succeeded and we could not be happier. Once again the process was quick and seamless. Even after our move, the team have been most helpful, assisting us with local issues involving the apartment management company and out of hours problems. We would have no hesitation in recommending John Couch and his team to anyone. Their professionalism, attention to detail and the way they kept us in the picture every step of the way, made us feel confident and reassured throughout the whole process. If we do ever need to move again we would most definitely use the same agents. Elaine & Steve Britt... Read more
Seller
8th Jul 2020 (5 years ago)

J Keating

5/5 Stars
Outstanding service from the whole team. We have used them as both buyer and seller and wholeheartedly recommend them.... Read more
Seller
30th Mar 2020 (5 years ago)

V Firth

5/5 Stars
A huge thank you to John & his brilliant team but particularly John. My Mum and I can't thank John enough for all his support and hard work in selling my parents property, from finding the sellers, sorting the sale, to helping with the clearance / organising shredding etc.. you name it, to guiding us through everything and advise with the purchase of another property. The support was phenomenal and truly appreciated. We couldn't recommend John & his team enough. So knowledgable, friendly, supportive and professional and always available if there were any queries. Thank you so much.... Read more
Seller
28th Mar 2020 (5 years ago)

J Cadle

5/5 Stars
Great job, friendly professional service that I would not hesitate to recommend. Best in the bay, thank you so much.... Read more
4th Mar 2020 (5 years ago)

D Gough

5/5 Stars
A big thank you to John and team, THE Estate Agents in the Torquay area! By far the best service we have received from any Agents we have used over the years. Superb brochure by John and his talented photographer, Sam, professionally carried out viewings by Geoff and unbeatable follow up by Eileen. The whole team works as one. We were very impressed.... Read more
11th Feb 2020 (5 years ago)

I naji

5/5 Stars
It was a pleasure to deal with John Couch team . They were very professionals . Beverley was lovely and disponible . I am very happy with the treat and how the dealt with the sell and solicitor .highly recommended! Many thanks... Read more
Seller
22nd Jan 2020 (5 years ago)

N Ellis

5/5 Stars
A big thank you to the whole team at John Couch, definitely the experts on their patch. A pleasure to do business with you and thanks for the help with the extra bits a pieces as a result of my being so far away. Best wishes for the future .... Read more
6th Dec 2019 (5 years ago)

C Freeman

5/5 Stars
Eileen kept us up to date through the whole transaction. Made buying our house stress free! Brilliant service... Read more
Buyer
27th Nov 2019 (5 years ago)

billmeharg

3/5 Stars
Sells property. An estate agent.... Read more
21st Nov 2019 (5 years ago)

S Miller

5/5 Stars
John and his team (shout out to Eileen!) made buying my first home an absolute dream experience. I can't thank them enough! They oversaw everything, acted timely and kept me informed throughout the process. Would 100% recommend!... Read more
Buyer
30th Oct 2019 (5 years ago)

L Barr

5/5 Stars
They worked really hard ensuring the chain was held together, which during such a protracted purchase was an incredible feat. They’re really good people who also know what they’re doing. I really can’t fault them. I can definitely recommend them and I’d definitely use them again.... Read more
9th Oct 2019 (5 years ago)

S Brown

5/5 Stars
John, Eilleen & the team were really excellent in marketing, negotiating & then selling our house - in what was a difficult market. Eileen was constantly ensuring that things progressed & that we finally completed. The team were all very professional & lovely to deal with.They really went the extra mile & were exceptional! We highly recommend them.... Read more
Seller
18th Sep 2019 (5 years ago)

Andrew

5/5 Stars
18 days from Offer to Completion!! That only happens when a professional agent matches a serious and willing overseas vendor with an equally highly motivated UK buyer and then coordinates a very efficient pair of solicitors. The process could not have been bettered.... Read more
22nd Aug 2019 (5 years ago)

L hull

5/5 Stars
Thanks to Eileen at John Couch we have got our forever home! From start to finish she held the move together, without her I’m not sure it would have ever happened! I can’t recommemd enough.... Read more
Buyer
8th Aug 2019 (5 years ago)

C Wright

5/5 Stars
We purchased our house through John Couch and have to say that if it was not for Eileen constantly pushing all parties involved, including our buyer's conveyancer I think the purchase would have fallen apart. Very impressed and would highly recommend.... Read more
Buyer
12th Jul 2019 (6 years ago)

Elle

5/5 Stars
Great service from John and the team when selling our house. Sold for a good price too. Very pleased.... Read more
Seller
4th Jul 2019 (6 years ago)

S Ainsworth

5/5 Stars
I genuinely don't think you will find a better Torbay based agent than John and his team of consummate professionals. We are delighted that they found the ideal buyers who clearly appreciated the efforts we made in completely transforming a 1960's bungalow into very versatile quality modern home. We are delighted that our purchasers love their new home and are now putting their own unique stamp on it! We spent quite some time comparing the various agents available, and although each of the three agents we shortlisted seemed very professional, John and his team had the edge in giving us the confidence we needed to assure us they would do their utmost to achieve the sale price we needed in order to proceed with our next purchase back in Cornwall. Bev helped considerably in this process utilising her excellent negotiating skills and nothing was ever too much trouble, tweaking brochure details and professional quality photos here and there until everyone was happy! It was a really positive team effort and viewing feedback was always good and specific. Good relevant advice was always available and Eileen ensured the process was as smooth as possible by frequent friendly monitoring! She also helped confirm our choice of solicitor and again have no hesitation in recommending Tracy of Darby & Darby in St Marychurch for this aspect of the process. We have sold several homes in the past but none have been as straightforward and smooth as this. To summarise, if you have a home in Torbay, especially one that is a little unusual in a good location and that would benefit from good traditional targeted marketing combined with online exposure, then I have no hesitation in recommending John and his team.... Read more
Seller
13th Jun 2019 (6 years ago)

L Parker

5/5 Stars
From the sale to completion John Couch took care to meet all our needs. The process between vendor and buyer was seamless. Go nowhere else in the Torbay area.... Read more
Seller
10th Jun 2019 (6 years ago)

N i

5/5 Stars
If it was not for Eileen I swear we would never have got our new home and I certainly would have gone mad. With an exasperating 9 months of shenanigans and a complicated chain of buyers she continually chased and updated all parties and was always the voice of pragmatism and honesty. Thank God for the Eileen’s of this world. Eileen - we love you!... Read more
Buyer
1st Apr 2019 (6 years ago)

adeana

5/5 Stars
Great service at John Couch. Very helpful and efficient, the team made the whole process straightforward and stress free. Highly recommend... Read more
26th Mar 2019 (6 years ago)

F Gilbert

5/5 Stars
Lovely staff and high quality estate agent... Read more
27th Jan 2019 (6 years ago)

Anonymous Home Buyer

5/5 Stars
All in all very professional and friendly service, good communication and excellent process. We would thoroughly recommend. A big thanks to Beverley for going the extra mile to not only complete our purchase but to help us with resettlement advice. Thank you all at John Couch for your help.... Read more
Buyer
30th Nov 2018 (6 years ago)

P O'Brien

5/5 Stars
We've just sold a property via John Couch estate agents and the whole process was handled so efficiently and professionally by John, Eileen and all the staff there. We are very pleased and we whole-heartedly recommend John Couch estate agents to anyone who is selling a property, or wants to buy a property. If you want an estate agent who truly values your business, then John Couch is the one to use.... Read more
Seller
7th Nov 2018 (6 years ago)

R Somerville

5/5 Stars
Great support and professional service. Lovely staff. Thank you!... Read more
28th Oct 2018 (6 years ago)

C Griffin

5/5 Stars
We recently bought a house through John Couch. All the staff were extremely helpful, friendly and professional. Claire was amazing at keeping in touch with us and liaising between us and our prospective vendor. She also arranged a well organised tour of many appropriate properties in our chosen areas - this was so helpful as we were not living in the area at the time. During the process of buying our new house Claire and all her colleagues managed all our queries quickly and efficiently. They obviously had built up good relationships with their vendors.... Read more
Buyer
28th Jul 2018 (6 years ago)

Y Bartolome

5/5 Stars
Excellent service from Beverly, Eileen and Jill. A perfect team who ensured my purchase went through quickly and stress-free. I would certainly recommend them. Thank you ladies.... Read more
Buyer
27th Jul 2018 (6 years ago)

D Murphy

5/5 Stars
Friendly, proficient and well informed team made our apartment buying experience perfect. The level of local area knowledge coupled with a responsive and positive attitude mean we can highly recommend John Couch when buying your next property.... Read more
Buyer
17th Jul 2018 (6 years ago)

A Austin

5/5 Stars
A big thank you to the excellent team at John Couch Estate Agents. The whole process went through without a hitch, no problems, no hassles. Extremely pleased, would thoroughly recommend to anyone wishing to buy or sell in a most professional manner. Cathy & Alan Austin... Read more
Seller
17th Jul 2018 (7 years ago)

N Davies

5/5 Stars
I was very impressed with the staff at John Couch during the process of buying my new home. They were professional yet friendly and nothing was too much trouble. Levels of communication were excellent. Thank you.... Read more
Buyer
16th Jul 2018 (7 years ago)

P Thomas

5/5 Stars
Great service. Having missed out on a couple of other properties we were interested in a property that was sent to us on the "property notification" email service. We rang the office and John said he could meet us there in half an hour which on a Friday afternoon was above and beyond my expectations. He then valued our property and marketed it professionally. Viewings were always accompanied, generally by Claire who was very friendly and enthusiastic about our home and a successful sale was negotiated. Eileen is a great asset to the business and relentless at chasing up outstanding matters and I do wonder if the transactions would have gone through without her input.... Read more
Seller
14th Jul 2018 (7 years ago)

Anonymous Home Buyer

5/5 Stars
I thoroughly recommend the professionalism, enthusiasm and downto earth approach when dealing with any members of this wonderful agent. Claire was enthusastic about the property she showed me and very knowledgeable about Torquay. i viewed the property many times and she always answered aby queries. i think she was as excited as i was when my offer was accepted. I was passed to Eileen once the sale progressed. Any obstacles were dealt with very efficiently and i was regularly informed of progress even when Eileen was off work she delivered. The expertise and dedication by all staff is much to be admired. I would thoroughly recommend Mr Couch and his team.... Read more
Buyer
13th Jul 2018 (7 years ago)

B Saunders

1/5 Stars
We have used John Couch on numerous occasions and have been more than satisfied with the outcome. The understanding of our problems and extreme professionalism of his staff have always been first class. I hope that the recent move will be our last, but would not hesitate to recommend John to friends and colleagues.... Read more
12th Jul 2018 (7 years ago)

NancyG

5/5 Stars
This wasn't my first experience of using John Couch as an agent and it certainly won' t be my last. Excellent service from start to finish. Bev handled my purchase initially. She managed to find the perfect house for me and helped me secure the purchase at the right price for all parties. She couldn't have been more generous with her time for viewings or just talking over any concerns I might have. Eileen stepped in when we were close to exchange. She is John's dedicated member of staff for dealing with the solicitors. When my preferred exchange-date started to drift into the future, Eileen manged to get the solicitors talking and secured the completion date I wanted. 5 stars as always, John.... Read more
Buyer
6th May 2018 (7 years ago)

S R

5/5 Stars
Very pleased with the service provided - all staff extremely helpful.... Read more
23rd Mar 2018 (7 years ago)

H Boisen

5/5 Stars
The whole purchase process was a pleasure, thanks to the great, friendly service that we received. The agent who handled our purchase, Claire Austin, kept us informed at every step and her good advice was appreciated.... Read more
Buyer
28th Nov 2017 (7 years ago)

T Sue

5/5 Stars
We enjoyed a most positive purchasing experience with John Couch Estate Agents and would be happy to recommend their services. Claire carried out the viewing for us and was really informed, helpful and pleasant; Claire went out of her way to assist with our deliberations during the day and made herself available for a second viewing by going to the trouble of changing her arrangements. We were really impressed with her positive approach and she has helped us throughout the purchase process in the same manner. Our main contact during the negotiations was Elaine, who is brilliant at communication and moving things on; Elaine is a pleasure to deal with and we are most grateful to her. All the staff at John Couch we spoke to on any occasion presented in the same professional and helpful manner; the office at Wellswood is classy and welcoming, the whole experience from the perspective of the buyer has been first class. Many thanks Tim & Sue.... Read more
Buyer
21st Nov 2017 (7 years ago)

S Leahy

5/5 Stars
Superb service. We were new to Torbay so relied heavily on the John Couch team for advice on which area to choose and house prices. They didn’t waste our time viewing unsuitable properties. Their service, from viewing to completion, was faultless. A friendly team who were even able to help with suggestions for builders etc. We had encountered 5 other agents in Devon during our search - I would absolutely recommend John Couch as being in a different league. If ever we sell, it will be with them.... Read more
Buyer
21st Nov 2017 (7 years ago)

A Shapley

5/5 Stars
Excellent independent estate agent. Everyone very friendly, helpful and efficient.... Read more
19th Sep 2017 (7 years ago)

R Foster

1/5 Stars
Not friendly staff too stuck up... Read more
21st Aug 2017 (7 years ago)

N Elmer

5/5 Stars
Excellent, experienced, local estate agent... Read more
25th Jun 2017 (8 years ago)

J Couch

5/5 Stars
Very knowledgable and experienced in what they do. They will go above to make your transaction either buy or selling as stress free as possible.... Read more
14th Aug 2016 (8 years ago)
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