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- Johnson and Jones
Johnson and Jones
Closes at 6:00pm
10 London Street, KT16 8AA
Johnson and Jones are an estate agent in Chertsey. They mainly list properties in KT16, KT15 and KT13. Over the last 6 months, they've listed 54 properties, with 25 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Johnson and Jones Reviews (166)
Have you used this agent?
96%
1%
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0%
2%
H Proudfoot
We just sold our home through J&J and we couldn’t be more pleased that we chose them.
Everything from the initial valuation with Craig, through to the marketing of the property & the after-sales process was beyond fantastic. Nothing is ever too much trouble for them.
We had a very tricky onward purchase, and I have to mention Tracy especially for going the extra mile throughout to liaise with solicitors & make a stressful process a lot easier to deal with. She kept me sane in amongst the dramas of moving house! Her advice, guidance & involvement in the process took so much pressure off of us.
If you are looking for an Estate Agent then don’t go anywhere else - the team at J&J go above and beyond, and I wouldn’t use anyone else in future. 10/10 all round, thanks to the whole team for being a lovely, professional and friendly company to deal with!
25th Mar 2024 (4 weeks ago)
V Gusan
We had the best experience with Johnson and Jones. There was great communication from the beginning. As we were first-time sellers, we were guided step by step through every single process. Everyone was extremely professional, very patient, and kind. We are so grateful to Johnson and Jones and we couldn't recommend them more.
20th Mar 2024 (5 weeks ago)
R Gayton
I used J&J to purchase my home a few years ago, so decided to sell it through them again as it was seamless the first time round. They were helpful throughout the process from listing the property, chasing for updates and completing the sale of my home in Chertsey.
Brilliant team, would recommend!
1st Mar 2024 (8 weeks ago)
G Munjas
Excellent service. Highly reccomend
21st Feb 2024 (9 weeks ago)
W Richardson
The amazing Tracy and her team are efficient, friendly & helpful. Their local knowlege is excellent and it seemed like nothing was too much trouble for them. Tracy liaised with our solicitors for both our sale & purchase and Craig or Charlie were always at the end of phone to answer our questions.
They were calming influence throughout a stressful time & their expertise made the whole process easier. We would definitely recommend.
4th Feb 2024 (12 weeks ago)
L Hart
Simply the best pre and post sale process with Tracy and Craig was seamless and they went the extra mile in helping us with all of enquiries.
Having worked in property many years ago and dealt with a lot of the larger franchises I can say that Johson and Jones are a superb estate agents and if we sell or move again will be my first point of reference.
24th Jan 2024 (13 weeks ago)
P Blum
Fully recommended estate agents !!! Always helpful and great service. Thank you.
10th Jan 2024 (15 weeks ago)
S Sibley
Johnson & Jones are an excellent estate agent, from the start when Craig viewed and marketed the property, to Charlie, Ryan and Katie showing prospective byers and then to Tracy who finalised to completion, their professionalism, knowledge and friendliness led to a very smooth sale process. If I could give them more stars I would. Thankyou team J&J.
12th Dec 2023 (19 weeks ago)
E Perryment
As a first time buyer, I cannot praise Tracy and her team enough for supporting right through to our completion! From the first viewing, Johnson & Jones were very accommodating, fitting in more viewings at different times short notice to allow different members of our family to see the house. They were very prompt in calls and emails ensuring all parties remained in good communication. Any questions we had were answered adequately, the staff showed great organisation, knowledge and patience towards us and the process, allowing a smooth turnover. We wouldn't of done it without them. I highly recommend this company in search of your new home.
4th Dec 2023 (20 weeks ago)
bl4s3m4rz0
Stealing customer’s deposit as a regular business! Avoid them!
1st Dec 2023 (21 weeks ago)
C Martin
What can I say about the brilliant Tracy Johnson and her amazing team!!!
Well to put it in a nutshell, they saved my sanity!!
From the start, Craig and Charlie were helpful, professional and friendly. They got pictures up on the website quickly and secured an offer almost immediately.
Then Tracy became involved, guiding us through the process, liaising with solicitors and our buyers! She kept us up to date without us having to ask for information, she spent lots and lots of time talking to me on the phone, answering my many questions, reassuring me, placating me and basically listening to me with patience and compassion!
She was very tenacious, determined and professional in the face of considerable adversity!!!
Thank you so much Tracy and team. I am so pleased that we used Johnson and Jones!! If we ever move again I know who I will contact! And I recommend them wholeheartedly to anyone embarking on the difficult road to moving house!!
12th Nov 2023 (24 weeks ago)
L Stanley
Tracy and her team have been amazing while purchasing a property. I have been updated on a regular basis, chased up any actions on my behalf and Tracy has answered all my questions.
Highly recommend and will use again.
24th Oct 2023 (6 mo. ago)
A Savage
Thank you to Tracy & her team for selling our home so quickly & smoothly. From first instruction to exchange the communication and proactive approach was superb. I would highly recommend Johnson & Jones.
15th Oct 2023 (6 mo. ago)
R Dhaliwal
The best TEAM ! I will explain what I mean later but I must start by saying; I had lived in my current home for 22 years and one of the main reasons for this, I didn’t like dealing with estate agents!
A friend of mine recommended Johnson and Jones, she had recently used them to sell her flat. Life circumstances meant I needed to sell my house extremely quickly so I instructed J&J. I told the team the reasons for my sale and that I have a busy day job and didn’t want interruptions and questions throughout the day. To be honest I was still a bit apprehensive because Johnson and Jones don’t really operate in Egham and i wasn’t sure if I should just go with one of the egham based ones.
They SMASHED it within 6 weeks I had a fair offer and sold. This team do actually do what they say on their website, not only did they most importantly sell my house at pace they did it with real professionalism, courtesy, and respect. I never felt like it was just me that was concerned about selling the property the team were supportive and showed real care, patience and we’re always prompt with responses. They are Excellent communicators who always kept me up to date and informed.
My comment about the best TEAM comes from my experience on two points the first, you can call and speak with anyone of the team and they are on it they all know what’s going. The second is the way they translation you through each level of the sale with the best suited person from there team, I started off with Craig doing the valuation, Charlie composing the brochure and then leading on the viewings with Kate in support. When offers came in Tracy comes and seals the deal within days. Tracy’s tenacity and determination in moving solicitors, buyers, sellers and any other potential barriers along is truly worth experiencing if nothing else ! I will never forget how safe I felt when Tracy was following up for me.
In summary if you use Johnson and Jones when buying or selling you will not be disappointed . I would like to see more businesses that offer a bespoke and tailored service that suits my needs rather than having to just go along with a set process. The little things do matter and the team at J&J get it!
A very happy customer based in Egham
October 2023
11th Oct 2023 (6 mo. ago)
A Riddle
We recently sold our property with Johnson & Jones. The team are so helpful, incredibly knowledgable and very friendly. We initially dealt with Craig who was excellent in getting all the photos/brochure created quickly so that we could be on the market at the earliest possible point. Tracy also helped to keep everything moving along and ensured we were well updated throughout the entire process. The experience of selling a home can be quite stressful but the J&J team certainly helped to take away those stresses!
22nd Aug 2023 (8 mo. ago)
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