L Marcou
The Agent I was fortunate to deal with was Lee Kloos from Malvern, she was brilliant and stayed in contact with me and helped me when others were silent. I would highly recommend the agent and the company they represent.... Read more
4th Jan 2026 (5 weeks ago)
M Smith
Our thanks to Jason, Alex, Mollie and the whole team at Jones & Associates for helping guide us through the property sale & purchase process. Their experience, local knowledge and patience were invaluable in our decision making, throughout what was a difficult time for our family. Communication was excellent and the whole team was responsive, friendly, honest and professional. Would definitely use them again.... Read more
Seller
3rd Jan 2026 (5 weeks ago)
P Kershaw
Jason Jones and partners sold our house in October and helped us with purchasing a house. They were extremely patient , helpful and professional . We would highly recommend them.... Read more
Seller
2nd Jan 2026 (5 weeks ago)
C Kibble
Jason Jones Associates
First class estate agents. The team are happy to go the extra mile to get everything right. Sold our property within a week for the full asking price. Highly recommend... Read more
Seller
30th Dec 2025 (6 weeks ago)
T Langridge
We purchased a house this year in Warndon Villages, and Jones and Associates were the estate agents acting for the vendors.
Lee Kloos was our main liaison and we thought she did a brilliant job keeping everything moving and helping push everything through. We thought she was friendly and professional - and was definitely instrumental in helping us move in before Christmas.
We're very grateful for her role, and Jones and Associate's role, in the house move.... Read more
Buyer
14th Dec 2025 (8 weeks ago)
C Tregear
Jones & Associates in Pershore were the epitome of excellent service delivered with care, understanding and professionalism in the recent sale of my late mother’s property. I was grateful to have much of the stress dealt with by them at a difficult time.... Read more
Seller
9th Dec 2025 (9 weeks ago)
A Moore
Can highly recommend Jones and Associates who helped us finally sell our late mother’s house. Jason and his team were very professional and helpful throughout the whole process. Big thank you to all involved.... Read more
Seller
2nd Dec 2025 (10 weeks ago)
B Jones
Thank you all for the work and support you have put in for the speedy completion and sale of our property. You were always supportive : ahead of the game with any issues and totally professional throughout. Would highly recommend you.... Read more
Seller
23rd Nov 2025 (11 weeks ago)
L Summers
Thanks to Jason, Mollie, Alex & the team at Jones & Associates, for making the whole sale & purchase process a great experience. Their personal service & bespoke approach is refreshing in the market and we would highly recommend them to anyone. We will definitely be using their services again in the future. Thanks again for everything.... Read more
Seller
13th Nov 2025 (12 weeks ago)
N Allen
We used Jones and Associates to both sell and purchase. We were assigned Lee Kloos as our agent and she was extremely helpful during the whole process. She kept us informed, she went above and beyond offering help to our purchasers. We would not hesitate to recommend Jones and Associates and especially Lee Kloos.... Read more
Seller
12th Nov 2025 (12 weeks ago)
Very helpful from the start. Knowledgeable about the properties in the area. Always wanting the best price for you in difficult circumstances.... Read more
Seller
7th Nov 2025 (13 weeks ago)
Very friendly, attentive and personal.... Read more
Seller
14th Oct 2025 (17 weeks ago)
R Richardson
Absolutely brilliant estate agents. Really worked for us from the moment we contacted them right through to the actual move. Very personable, great advertising of our property and took care of all viewings. Provided advice where we wanted it on offers, etc and the worked hard to chase all parties and co-ordinate the chain. Very happy with the service we received- good value for money.... Read more
Seller
24th Sep 2025 (19 weeks ago)
T Richardson
We had a rather unique property to sell and engaged Jason because he had really good market knowledge of the area and was just as passionate about finding the right buyer for our house & land as we were!
The photos and drone footage of the property presented it so well we wondered initially why we were moving at all, which is probably why it sold in under 2 weeks on the market.
Throughout every step of the process, Jason and his team kept us well informed and gave us invaluable advice on the sale and our potential buyers. We really valued the personalised care and outstanding communication we received. Towards the end when things got tough with the chain, we knew we could rely on Jason and Alex to understand our needs and drive the negotiations; Alex worked tremendously hard on our behalf!
Thank you so much for making our lives during this stressful time so much easier. Your professionalism, care and drive is second to none.... Read more
Seller
20th Sep 2025 (20 weeks ago)
A Bartlett
Lee Kloos was amazing. I honestly would have given up buying a place in Malvern if it weren’t for her extraordinary assistance. She was instrumental in guiding me through the UK buying process while I was in Australia selling up everything. She remained on good terms with everyone and kept up communications with my solicitor when my case was allowed to slide into obscurity. Her experience and local knowledge meant she could recommend local people to work with. And she is gifted with both patience and persistence. Honestly it felt like I was her client rather than the vendor. I wouldn’t hesitate to use Lee for any property transaction in the future.... Read more
Buyer
29th Aug 2025 (23 weeks ago)
Simonch

When the time came to sell my Broadway property Jones and Associates were recommended to me. Charlie Carroll from J&A was appointed to lead my sale and as a Broadway resident he had a very good understanding of the local market. He arranged for the photographs to taken and the necessary paperwork associated with selling to be completed. He consulted with me on choice of pictures and property description for the brochure and internet listing. He also took me through the terms & conditions, agreed a sales commission and importantly a market value. The process couldn’t have been easier. Charlie kept in touch throughout the marketing process offering advice, feedback from viewings, carrying out viewings on my behalf and his expert perception of the current market position. In a fairly short space of time an offer on the property was made and with Charlie’s expert advice and negotiation skills an agreed sale price was accepted by me. Charlie then progressed the sale with the buyer and both parties solicitors, again keeping me fully updated and smoothing what is often a bumpy process. I highly recommend that you consider J&A if you are planning on selling your property.... Read more
Seller
13th Aug 2025 (25 weeks ago)
E Papirnik
From our very first enquiry right through to exchange, the whole process with Jason Jones Associates was outstanding. Jason was professional, kind, caring, considerate, calm, and knowledgeable. He communicated clearly, made everything feel comfortable and uncomplicated, and was completely trustworthy — with no hidden or extra costs. He was always happy to speak with us or meet in person whenever we needed clarity or simply to offload our worries. We’ve moved seven times and have never come across an estate agent like this before. Truly exceptional service.... Read more
12th Aug 2025 (26 weeks ago)
D Macpherson
I recently sold my house through Jones & Associates and couldn’t be happier with the service I received. From our first meeting to completion day, Lee Kloos was professional, approachable, and genuinely caring. She kept me updated every step of the way, answered my questions promptly, and went above and beyond to make the process as smooth and stress-free as possible. Her knowledge, attention to detail, and friendly manner made what could have been a daunting experience feel simple and straightforward. I’m truly grateful for all her help and would wholeheartedly recommend Lee Kloos and Jones & Associates to anyone looking to buy or sell their property.... Read more
Seller
11th Aug 2025 (5 mo. ago)
N Bradley
The level of service received by Jones & Associates has been nothing short of impeccable. From first viewing with Emma and the support offered throughout by Mollie, Jason and Alexandra, the entire team have been so lovely and helpful making what can be a stressful time, plain sailing and an exciting experience. Couldn’t recommend them enough if you’re thinking of selling. Thank you again for being part of our journey!... Read more
11th Aug 2025 (5 mo. ago)
A Allen
Our experience with Jones Associates has been faultless. From our first meeting with Lee Kloss to view a property in Crowle and the support and guidance we received from her throughout the purchase of the property was exemplary.... Read more
Buyer
11th Aug 2025 (5 mo. ago)
Anonymous Homeseller
Very helpful and available with sound advice, very good valuation which was achieved.... Read more
Seller
5th Aug 2025 (6 mo. ago)
J norrie
Lee Kloos was an absolute pleasure to deal with, whilst purchasing our new home in Romsley. Lee went above and beyond to help support us throughout what was a very long winded process, no question or issue was ever a problem for Lee to help support us with. We would highly recommend Lee for your future home purchase/sale.
Jack & Amanda... Read more
Buyer
30th Jul 2025 (6 mo. ago)
Professional but very easy to talk to. Clear understanding of objectives from the beginning. Good local knowledge. Excellent marketing and presentation. Good follow up with continual updates. Dedicated sales progressor, liasing with all parties once offer is accepted.... Read more
Seller
28th Jun 2025 (7 mo. ago)
C Done
After many months of no success in selling our property Lee Kloos was recommended to us, and we were extremely impressed with the bespoke, personalised approach that Jones & Co offer.
Throughout the whole process Lee was friendly, extremely efficient, very responsive and always contactable. After each viewing Lee was very communicative with feedback and her pro-active approach soon resulted in a sale.
We would wholeheartedly recommend Lee as the service we received was simply outstanding. Thank you once again Lee.... Read more
Seller
23rd Jun 2025 (7 mo. ago)
E Art)
We had an excellent experience with Jones & Associates. Our agent, Lee Kloos, was absolutely fantastic and went above and beyond in facilitating the purchase of a property in Blakedown. Lee was not only professional and knowledgeable but also incredibly friendly and helpful throughout the entire process. She was always available to answer our questions, kept us informed every step of the way, and truly made the whole experience smooth and stress-free. We couldn’t have asked for better support and would highly recommend her and the team at Jones & Associates.... Read more
Buyer
16th Jun 2025 (7 mo. ago)
V Comens
Jason was friendly and professional, helped our house sell to the second viewer less than 7 days after going on the market! Alex helped to push it through on the date we wanted and the whole process went smoothly with all parties happy. Highly recommended.... Read more
Seller
10th Jun 2025 (7 mo. ago)
P Hundley
We used Jason Jones to sell a property for us. From the first moment we spoke, to the end of sale, communication was exceptional. He and his team were extremely professional & the speed of sale was brilliant. I would highly recomend them.... Read more
Seller
9th Jun 2025 (7 mo. ago)
All the staff at jones and associates helped to put my mind at rest as I was anxious about buying and selling. Jason spent the time to talk to me and helped me feel more confident about the whole process.... Read more
Seller
10th May 2025 (8 mo. ago)
D Caffull
Great attention to detail. Really helpful and always contactable. Makes time to know about the property so can properly answer any buyers questions.... Read more
Seller
27th Apr 2025 (9 mo. ago)
J Biddle
10/10. We put our house on the market with Charlie after meeting him at a house viewing. We cannot speak highly enough about him. His personable nature and strategic approach to selling our house was miles ahead of other agents at valuations we had. 100% would recommend.... Read more
Seller
9th Apr 2025 (9 mo. ago)
D Wood
Lee Kloos showed me round the property in Fernhill Heath. She gave me time to have a good look and to think over my decision.
Having put in an offer she was prompt and efficient dealing with the process at every turn.
Second viewings, measuring up and sorting various questions was all dealt with as I requested. Lee has been very accommodating, helpful and delightful throughout, even after the sale/purchase was completed she has been happily available to deal with some queries.
I heartily recommend her for her excellent service and professionalism.... Read more
Buyer
2nd Apr 2025 (10 mo. ago)
M Bekhit
Lee Kloos did a fantastic job selling our Fernhill Heath bungalow. We are very grateful. She had excellent attention to detail and made sure to advocate well for both sides to ensure that the process as as seamless as possible and any complications were resolved in a way that satisfied all parties.... Read more
Seller
1st Apr 2025 (10 mo. ago)
J mclaughlin
We would like to thank Charlie Carroll of Jones & Associates for ensuring our house purchase was as seamless as possible.
We had previously had a purchase fall through just before completion so were understanding wary but Charlie immediately put us both at ease with his clear and speedy communication. He kept us updated through the whole process, often updating us out of hours and clearly also had a good relationship with the seller as they responded to any queries quickly.... Read more
Buyer
25th Mar 2025 (10 mo. ago)
S Davey
Jason and the team were amazing throughout the whole process. Communication was second to none ensuring we were informed at all stages. They definitely go above and beyond and would highly recommend. Thank you!... Read more
23rd Mar 2025 (10 mo. ago)
A Spencer
We had the pleasure of dealing with Charlie for the sale of a property. He was very efficient, always kept us updated and was contactable at all times. He made what was a difficult process following a bereavement straight forward and took all of the pressures away from us.
We cannot recommend him highly enough for the amazing service given throughout.... Read more
Seller
20th Mar 2025 (10 mo. ago)
L Cole
Lee was an absolute pleasure to deal with.
The process of buying was made less stressful and I received regular communication and updates with a positive outcome.... Read more
Buyer
17th Mar 2025 (10 mo. ago)
M Bull
I had the pleasure of using Jones & Associates Estate Agents, and I can confidently say their service is exceptional. From start to finish, Jason and Mollie provided a professional yet personal approach that made the entire process a smooth and enjoyable experience. They were proactive, ensuring every detail was taken care of and always keeping me updated. It was a pleasure to work with such a dedicated and attentive team. I highly recommend them for anyone looking for reliable and top-notch service!" Thank you.... Read more
14th Mar 2025 (10 mo. ago)
D Bradley
Jones & Associates have been absolutely outstanding throughout the process of our move. Jason and the team provide an impeccable service, nothing was too much trouble. Highly recommend ????... Read more
7th Mar 2025 (11 mo. ago)
R Huish
I was disappointed by the lack of attention to detail from this estate agent. A local rental listing has been copied almost word-for-word from when the property was previously marketed for sale, including references to "buyers" and "freehold," which are irrelevant to a rental. This suggests a lack of due diligence, particularly for an agency that promotes itself as offering a "bespoke" service. If they are unwilling to update basic property details, it raises concerns about the level of care they provide to both landlords and tenants.
Review rating increased and amended to reflect proactive changes made by the estate agent to rectify their error.... Read more
Landlord
22nd Feb 2025 (11 mo. ago)
E chapman
I would like to thank Charlie Carroll at jones and associates for helping me sell my property . Charlie was always at the end of the phone keeping me updated with the selling of my house. Making it a stress free journey. He was always very positive and helpful from the first viewing of the house to handing over the keys! I will certainly be using him in the future! Thankyou Charlie!... Read more
Seller
14th Feb 2025 (11 mo. ago)
C Scarrett
My partner and I would like to thank Charlie Carroll of Jones & Associates for making our house buying process a breeze.
He immediately put us both at ease with his friendly demeanour and we were impressed by his knowledge of the properties and local area. His communication was fantastic; he kept us updated through the whole process and we felt we could contact him at any time and be welcome.
We would highly recommend Charlie and all the team at Jones & Associates, we cannot thank them enough and would definitely use them again in the future.... Read more
Buyer
30th Jan 2025 (1 year ago)
G preece
Led by Jason, the team at Jason Jones and Associates handled our sale professionally and without any major issues We received good feedback after viewings and were kept updated during the sales process Would definitely recommend... Read more
Seller
24th Jan 2025 (1 year ago)
S Coll
Charlie from Jones & Associates has been a pleasure to deal with. He is personable, polite and knowledgable. His passion for buying and selling houses is clear through the time and effort he dedicates. He really listened to any concerns I had and acted in a professional proactive way to work through these with me. I would definitely enlist the services of Charlie Carroll and Jones & Associates again.... Read more
21st Jan 2025 (1 year ago)
B Negrescu
It has been a pleasure to have you as our agent and would not hesitate in recommending you to others. Your level of customer service is exceptional. We have felt both looked after and as if the matter is in capable hands. Thank you!... Read more
14th Jan 2025 (1 year ago)
S Purle
Recently completed a purchase within Pershore
Jason played an active role in ensuring everyone in the chain was on the same page & progressing the sale forwards... Read more
Buyer
8th Jan 2025 (1 year ago)
J Morris
I would thoroughly recommend using Jones & Associates if you are moving house. We did with our move from Littleworth, Worcester and our agent was Lee Kloos . Lee supported us from the moment we asked for a valuation right through to moving in to our new property. She is an expert in the whole selling/buying process which resulted in us getting a sale within 3 days above the asking price. Lee is an excellent communicator and made sure we were in the loop at all times as well as being available to answer any questions we had. We didn't feel under any real stress during the move and this was solely down to Lee and her support. Couldn't have asked for any more!... Read more
Seller
22nd Dec 2024 (1 year ago)
A Lodge
Lee Kloos helped us to buy our house ???? in Ripple. She was helpful, polite, professional, knowledgeable and kept us in the loop with everything. I would have no hesitation in recommending Lee @ Jones & Associates.... Read more
Buyer
19th Dec 2024 (1 year ago)
T Marchant
Wow- so impressed with our selling experience thanks to Agent Lee Koos from Pershore Office. She gave us really helpful tips when presenting the house for sale, gave us regular updates re viewings and feedback and then was in constant contact with our buyers and their solicitors throughout the process. The fastest sale we’ve ever known and we feel Lee played a key role in that. Would massively recommend Jones and Associates and their great customer care. Keep up the good work!... Read more
Seller
19th Dec 2024 (1 year ago)
J Hutcheon
We have had the very best of service from Jones & Associates,far and above our expectations.Nothing was too much trouble from arranging the viewings and providing the necessary information on the property.I would classified Jones & Associates as "REAL" Estate agents and will recommend them to anyone who are contemplating finding a suitable property.Wishing them the very best for now and in the future.James & Maureen Hutcheon.... Read more
8th Dec 2024 (1 year ago)
D Pinfield
We met Lee Kloos at a property she was selling. From the first meeting she was so attentive and kind. Once we had agreed to buy the property she kept us updated all the way through the purchasing process. There were hiccups along the way but she was always calm and informative. We knew we could rely on her for honesty and integrity through the journey from start to finish. We would certainly recommend her as an excellent estate agent... Read more
Buyer
28th Nov 2024 (1 year ago)
S B
Our experience of buying a house through the team at Jones and Associates has been excellent. Through the process they have been so helpful and supportive in what is a stressful experience - I can definitely recommend them!... Read more
Buyer
22nd Nov 2024 (1 year ago)
R Jobe
I would highly recommend Jones & Associates. I dealt directly with Jason himself. He was very professional. Of note was that he was very quick to reply to any queries or questions I, or my solicitor had which was a great help and made the house selling process as easy as possible.... Read more
Seller
5th Nov 2024 (1 year ago)
K Leighfield
Jason and his team were fabulous, communication throughout was nothing short of impressive.
Consistently answering every query, called back straight away regardless of the question or time.
Very professional, not the normal
“estate agent approach”
Very refreshing, highly recommended.... Read more
17th Oct 2024 (1 year ago)
C Hall
Jason and his team went above and beyond during our recent house sale. Really appreciated the personal and attentive service, prompt replies to all queries and excellent marketing and negotiations, which led to us achieving a very good price. Many thanks for all the patience and attention to detail, reassurance and guidance through the whole process. Highly recommended ????... Read more
Seller
6th Aug 2024 (1 year ago)
S Powell
Amazing, efficient service from the first appointment to completion day. Would thoroughly recommend Jason and his team to anyone.... Read more
2nd Aug 2024 (1 year ago)
J Wise
We have just purchased a property through Jason. He was extremely helpful, open and honest throughout the process. He clearly cares for his clients and takes a great interest in the properties he sells. He even delivered the keys on completion day, way above and beyond the service of any other estate agent we have ever dealt with. We would not hesitate to recommend him to anyone selling or buying a house.... Read more
Buyer
2nd Aug 2024 (1 year ago)
A Hayward
Jason and his team at Jones & Associates provided exceptional service, professionalism, and sensitivity throughout the process of selling our parents’ home. We were advised on everything from how best to present the house to the moment our buyers received the keys, and the sale was completed within four months. I highly recommend this team.... Read more
Seller
30th Jul 2024 (1 year ago)
Juliette
Jason and his team have been outstanding to work with on our house sale. Nothing has been too much trouble, everything has been carried out with warmth and professionalism. He makes the challenge of selling so much easier. His communication has been brilliant throughout the entire process. Our sale completed quickly and smoothly and I firmly believed Jason played a key role in that. Highly recommend.... Read more
Seller
30th Jul 2024 (1 year ago)
C Hirons
We’re really pleased to have found such a fantastic, responsive and friendly local estate agent to sell our house. Jason made the process easy and simple from start to finish. I’d recommend Jones and Associates to anyone wanting to sell their home. Thank you Jason!... Read more
Seller
24th Jun 2024 (1 year ago)
N Singunda
I cannot fault the service Jason at Jones & Associates gave. In a difficult market our house sold within 1 week of going online.
Jason was fantastic throughout the process, keeping in contact, checking in, liaising with both parties solicitors too.
I would highly recommend Jones & Associates, and without a shadow of a doubt come to Jason when I’m looking at either selling or buying again.... Read more
Seller
20th Apr 2024 (1 year ago)
H Gillespie
Jones and Associates provided a truly fantastic service from start to finish when they sold our house. Our house was sold quickly with amazing Communication, efficiency and professionalism from Jason and we felt from the start that we were in safe hands. We would highly recommend Jones and Associates to anyone looking to sell their property. A 10/10 experience.... Read more
Seller
7th Apr 2024 (1 year ago)
H King
I can honestly say Jason has been absolutely amazing start to finish. His service has been brilliant. He has been very flexible with us with our multiple viewings we have had. Jason is very friendly and approachable aswell. Cannot recommend Jones and Associates enough. thank you so much.... Read more
6th Mar 2024 (1 year ago)
N Hart
What a refreshing change to deal with an estate agency that is all about a professional bespoke service for its clients.
Nothing was too much trouble for their associate, Lee Kloos, who delivered a fantastic service from beginning to end. An in depth knowledge, not only of Worcester, but Battenhall and St Peter’s in particular was clearly beneficial.
Would not hesitate to use again and thoroughly recommended.... Read more
15th Feb 2024 (1 year ago)
J Walker
In our recent purchase of a property in Kington we had the pleasure of dealing with Lee. She could not have been more helpful, from the first time we met her at the viewing stage, all the way through the process to completion.
With her upbeat, friendly and professional manner she always kept us informed as to what was happening during the process, and we would certainly not have any hesitation in recommending her to any family and friends who were thinking of moving.... Read more
Buyer
12th Feb 2024 (1 year ago)
J Maxted
We recently purchased a house in Worcester listed with Jones & Associates, and had a really positive experience thanks to Lee Kloos. Lee really helped what ended up being a fairly stressful process (our buyers pulled out late on) but Lee took plenty of time to keep communication going, was straightforward and helpful, and it felt like everyone knew where they stood at all times.
Hopefully not moving anytime soon as we love our new house, but if we do we'll know who to call!... Read more
Buyer
9th Feb 2024 (1 year ago)
M Morris
Exceptional service and professionalism from Jason dealing with the sale of our parents property, not your usual Estate Agent, highly recommended.... Read more
Seller
1st Feb 2024 (2 years ago)
Wolfpack
Jason was extremely helpful, advising on both my sale and onward purchase. I wouldn't hesitate in recommending the services of Jones & Associates.... Read more
Seller
13th Jan 2024 (2 years ago)
D Bennett
Just to say how pleased we have been with Lee Kloos and all her help and expertise selling our house in Battenhall, Worcester. She arranged visits efficiently, gave us sound advice on how to present the property and supported any queries we had with the whole process of completing the sale. She helped us throughout in an excellent way as if we were her totally individual customers. The speed of sale and the price achieved were we are sure down to her efforts on our behalf. We would recommend her services to anyone wanting to to brave selling their house especially in the present climate of house purchase.... Read more
Seller
26th Oct 2023 (2 years ago)
S Lewis
Thanks so much to Jason and his team. We encountered lots of problems along the way, but Jason was professional and lovely throughout our house sale journey. We are so grateful for his help, his excellent communication skills and his optimism. He made us feel like we were important, keeping us up to date with the process and generally caring about our needs. It's very much appreciated. Thank you again!... Read more
Seller
18th Oct 2023 (2 years ago)
J Tuffin
I honestly cannot thank Jason and his fantastic team enough for getting me into my new home. From my previous experience with estate agents this has been a breath of fresh air. Jason kept me in the loop with absolutely everything, and the process from start to finish has been amazing. I cannot recommend him enough.... Read more
18th Oct 2023 (2 years ago)
M Barber
Jones and Associates dealt efficiently and professionally with our recent house purchase of a property in Worcester. Lee Kloos was friendly and helpful from our initial viewing to the hand over of keys. She kept us informed during the purchase process and answered our queries quickly, looking after the interests of both ourselves and the vendors. We would recommend the Agency.... Read more
Buyer
3rd Sep 2023 (2 years ago)
I Moorhouse
Fantastic service from Lee Kloos who sold my house in Worcester in 2 weeks. As well as an estate agent she was there to give advice and listen to our grievances when buying a home! Definitely recommend this estate agent... Read more
Seller
31st Aug 2023 (2 years ago)
K Falvey
Excellent service while managing the sale of our property.
Communication was clear and prompt.
Highly recommended.... Read more
Seller
15th Aug 2023 (2 years ago)
A Gardiner
Jason and his team have been absolutely outstanding selling the house. They have been completely professional at all times, kept us informed on viewings, potential buyers and any issues that we needed to know about. Also, they have also been compassionate, friendly and understanding in difficult circumstances. Literally 4 months from when the house went on the market to the new owners moving in. I cannot recommend them highly enough.
Thank you.... Read more
Seller
31st Jul 2023 (2 years ago)
C Morgan
The Associate Lee Kloos sold my house in Malvern, and throughout the process she was perfect - enthusiastic, knowledgeable, diligent, reliable, unflappable: everything we wanted. She valued the property considerably higher than the other local agents, and succeeded in getting the asking price within one week of the house being advertised. I would unhesitatingly recommend Lee on the basis of my experience.... Read more
Seller
15th Mar 2023 (2 years ago)
P Canvin
We would highly recommend Jason from Jones & Associates who we just sold our house through. Jason was highly professional at all times, communication was easy and response was immediate. Attention to detail, we felt listened to and advice was appreciated and sound. Our buyer made the comment on his professionalism. We will definitely use Jason in the future.... Read more
Seller
6th Jan 2023 (3 years ago)
S betts
Jason Jones estate agents is absolutely outstanding. This is no typical agent; Jason is attentive, efficient and extremely professional. We were able to contact him throughout the day and always got a prompt response. Nothing is too much trouble. Totally unique and we would highly recommend to anyone looking to sell their home.... Read more
Seller
27th Dec 2022 (3 years ago)
A Wright
We would highly recommend Lee Kloos to manage the sale of your property. Lee did a wonderful job, she has extensive knowledge and gave us good advice and was such a pleasure to correspond with, she handled all negotiations with prospect buyers and made the sale of our home stress-free, she is extremely responsive and helped us immensely, if you want to sell your property you can trust Lee to give you the best service from start to finish, basically the whole package!
Ali and Peter Wright... Read more
Seller
4th Dec 2022 (3 years ago)
A ball
From the first meeting, to the last good bye Jason has been 5 stars all the way. He was always available with help and advise and guided our chain through to completion with his expertise. Thank you Jason.... Read more
Seller
12th Sep 2022 (3 years ago)
S Jameson
I’m not a great reviewer. If honest, I find them irksome, however when you get a great service, absolute honesty throughout and a business that tells you what it does and then does it to time and as advised, well it’s simple - you recognise them for being better than the rest. Jason and his team are excellent. Managed the process, calmed the stresses, faced into the challenges and then made the customer happy, brilliantly.
Support local small businesses and the rewards you benefit from are reaped in spades.
Well done Mr Jones and team. Couldn’t have asked for anything more..
In simple terms, Jason is one of life’s good, honest and genuine guys…... Read more
10th Sep 2022 (3 years ago)
S newman
Elsa has been amazing,
Professional and understanding from start to finish. Could not recommend dealing with Elsa and the company enough. I will certainly be returning customer. Thank you Elsa!... Read more
31st Aug 2022 (3 years ago)
L Degville
From the moment we met Elsa we knew we had to have her help with selling our first home! She was polite, professional, so easy to talk to and understood our needs with the process. It was an easy decision! When it came to sorting out putting the house on the market, the entire process was easy and we felt comfortable putting all our trust into Elsa and the team! And I’m so glad we did, the photos and videos were stunning! We sold our house so much quicker than we expected and were completely blown away by how quick and simple it was! During the legal aspect of waiting to exchange and complete, Elsa was fantastic with not only keeping us informed throughout but also our buyer. We absolutely adored having Elsa help sell our first home and would recommend her and the team over and over again! If you are thinking of booking them, don’t hesitate! You won’t regret it! Thank you again!... Read more
Seller
30th Aug 2022 (3 years ago)
G Goodlad
From the moment we met Jason we knew we were in excellent hands. Jason and his team were fabulous. From valuation through to completion we had expert, professional and friendly service. They always respond promptly to any call or text and kept us informed of progress at all times. They took care of marketing, all viewings and the offer process and made things as stress free as possible. This is the first estate agency we’ve used where we felt that the fee was more than worth it! Really cannot praise Jones and Associates enough. Thank you! Would definitely recommend!... Read more
Seller
4th Aug 2022 (3 years ago)
J Adams
Jason was always there to answer any queries promptly and very kindly met me at the house to hand over the keys etc. I highly recommend him.... Read more
Buyer
19th Jul 2022 (3 years ago)
J Dawson
Absolutely fantastic service, second to none. I would not hesitate to recommend. Jason was extremely professional, conducted all the viewings personally. Not only did he achieve a fantastic price, he ensured the sale went through swiftly and smoothly. Five star service.... Read more
Seller
19th Jul 2022 (3 years ago)
M Taylor
Five Star Service from Elsa and her team. I am so grateful to Elsa for helping me find my dream home. She's made a very stressful situation so much easier and smoother than I had expected. I would recommend Jones and Associates without hesitation. Thank you Elsa :)... Read more
Buyer
15th Jul 2022 (3 years ago)
G Sprague
Would highly recommend. Jason has been very professional throughout and has provided an excellent personal service. He gave us regular updates and communicated extremely well during the sale of our property. Thank you again.... Read more
Seller
10th Jul 2022 (3 years ago)
R Condron
Having had poor experience of estate agents in the past, I cannot recommend Jason Jones and Associates highly enough. Professional , courteous and personable.
Both Jason and Elsa are absolutely lovely.
Highly recommended.... Read more
13th Jun 2022 (3 years ago)
P White
Excellent service from start to completed sale. I was kept informed throughout the process and I thoroughly recommend this firm.... Read more
Seller
12th Jun 2022 (3 years ago)
C Geary
First class service from start to completion. Jason was always available to help with queries and assist with a slightly unusual move in process. I can highly recommend Jason and all the team behind the scenes. Thank you all and if you need any more eggs, just drop by! The hens will be happy to see you :)
Chris & Clarah... Read more
8th Jun 2022 (3 years ago)
P hall
Elsa was fantastic! She found a buyer for our apartment and was exceptionally professional, supportive and diligent. Super efficient, calm and a great communicator who stayed in touch at every step. Her overall energy and empathy combined with relentless drive to get it done and overcome obstacles along the way certainly make Elsa special. Having bought and sold properties many times in our life, Elsa is by far the best estate agent we have ever worked with. She tuned in to our needs and approach very quickly and was a pleasure to work with. Buying and Selling is always stressful but Elsa's style, skills and focus were key to getting the result we wanted. If you've tried the rest, now try the best !... Read more
Seller
24th May 2022 (3 years ago)
F Sadowski
Highly recommend Jason Jones and Associates. From our very first meeting we were impressed with the professionalism and friendliness. 'Phone calls and emails were responded to in very quick time and we were kept fully informed at all times throughout the process.
We would have no hesitation in recommending them to future potential clients.
Thank you Jason..... Read more
5th Apr 2022 (3 years ago)
J Maskery
Elsa supported me through my first house sale/move. Having gone through a terribly bad personal situation and suddenly needing to do this on my own she provided Unbelievable support and advice. Her approach mirrored my own thoughts about how to sell my house as a home and not just bricks and mortar. Through every stage she was fantastic. Many a hour spent discussing everything possible and was never to busy to answer a question. In fact through this she has become a friend and someone I still stay in touch with for everything from how our kids are doing to how my garden is looking.
In short I cannot recommend her enough. Would give more than 5 stars if that was an option.... Read more
Seller
25th Mar 2022 (3 years ago)
K Noke
Professional, knowledgeable, and extremely helpful. Above & beyond ????... Read more
23rd Mar 2022 (3 years ago)
S Twyford
Having used Jason and team successfully once before to sell a property, he was my first choice when it came to selling my flat. As always, Jason and his team were highly professional, efficient and prompt when dealing with us and our prospective buyers. Jason went above and beyond expectations acting as the intermediary with buyers, solicitors, freeholders and us when the sale became protracted and successfully navigated us all through to completion. He was also incredibly helpful in terms of supplying final meter readings etc as we had already moved out of the area, which saved us a specific return visit. 5 stars plus and highly recommend him and the team!... Read more
Seller
14th Mar 2022 (3 years ago)
L Montgomery
Fabulous service from Jason. Quality over quantity viewings had my mums property SSTC in a week. The buyers were already in a place to proceed and the whole process went through seamlessly in 12 weeks. I did not need to have any interaction with the buyers, Jason handled everything from start to finish. This is the third time I've used Jason and would highly recommend his services.... Read more
Seller
27th Feb 2022 (3 years ago)
S teggart
I have recently purchased a house through Jones and Associates. When viewing, Jason was friendly, inviting, professional and able to answer all questions about the property without hesitation. Jason and colleagues assisted me throughout the offer and legal work through to completion, willingly acting as intermediary between myself and the vendors, solicitors, surveyor etc making the whole process as stress free as possible and I thank Jones and Associates for that. I also feel sure that Jason would continue to support me should any matters arise regarding my new home. He has been a great support throughout.... Read more
Buyer
31st Jan 2022 (4 years ago)
R Cleary
Elsa is fantastic! I would highly recommend! Our house sale would not of happened without her!... Read more
Seller
25th Jan 2022 (4 years ago)
D Jennings
It was an absolute pleasure to deal with Elsa during our bungalow purchase. She was aware of our need to move to Worcester and that the property we found was just what we wanted. Great location, good size and close to a bus route
Elsa kept us up to date on her progress with the property and showed interest in how our sale was moving along. A big thank you to Elsa for helping us get our move started.... Read more
Buyer
28th Sep 2021 (4 years ago)
K Johnstone
Jason Jones & Associates handled the sale of my property for me recently. At every stage of the process Jason was on hand and always available to talk me through things. I have found Jason to be very professional, efficient and personable. I would not hesitate to use Jason Jones & Associates again and would highly recommend them to anyone.... Read more
Seller
11th Aug 2021 (4 years ago)
A Smith
I highly recommend using Elsa Macfarlane as your property agent to sell your home. Elsa is warm, friendly, enthusiastic and highly professional in her approach to selling property. She acts swiftly to achieve the best outcome and her attention to detail is outstanding in terms of selling and follow up.
The Photography and House sale "Open Day" is managed professionally and sensitively and is a great strength.
Be assured Elsa is an excellent property Agent. I highly recommend using her if you wish to achieve a quick sale!... Read more
Seller
22nd Jul 2021 (4 years ago)
N Gorman
Elsa worked as the agent on this our purchase , she worked tirelessly and was so supportive and communicative. We feel so lucky to have had Elsa on the case she really is an excellent agent.... Read more
Buyer
16th Jul 2021 (4 years ago)
J Walker
Elsa has been amazing. She has been very supportive and communicative. Professional but also personal. Would highly recommend.... Read more
7th Jun 2021 (4 years ago)
G Sheridan
Jason was first class.
He would regularly keep us updated with what was going on. Every time we had a query he would find out and get back to us as quickly as possible.
He went above and beyond what I would expect of an estate agent.
Would highly recommend... Read more
18th May 2021 (4 years ago)
J Rossiter
Going into a buying my first property was a really daunting experience, especially as I didn’t really know anything about buying a house let alone mortgages... but Jason made the experience of buying enjoyable and most importantly exciting!
Jason was incredibly responsive, using text messaging as a communication platform really boosted productivity of the sale and helped me keep track of what’s been said as apposed to calling. If I had any problems, he promptly got back to me and assured me it will be okay!
I have had past experiences with other estate agents too, and Jason has excelled above and beyond, giving me faith that good estate agents are still around!
Thank you so much Jason for making the experience fun! I can’t wait to make my house my own!... Read more
Buyer
4th May 2021 (4 years ago)
A Patrasc
We had a great experience with estate agent Elsa. She was there every time to help us in the sortest time possible. I would highly recommend their services and appreciate the hard work!????... Read more
27th Apr 2021 (4 years ago)
D White
Jason represented the vendor of the property we purchased. He was so good at facilitating not only a first viewing but as we had quite a few questions and we were deciding whether to purchase a 500year old thatched cottage he arranged for the owner to meet us there at a second viewing ( all Covid aware of course). Jason was an excellent intermediary between all agencies involved ; and always kept us in the loop as inevitably some issues did arise ( in our very small chain and with tardiness of solicitors within it ) He went above and beyond to help us buy this lovely home.... Read more
Buyer
19th Mar 2021 (4 years ago)
A Flynn
Jason was the estate agent of our seller and whilst he wasn't our agent he helped us tremendously in getting the sale over the line. I would recommend Jason Jones & Associates to anyone thinking of using an estate agent that doesn't think an agent's job is done when an offer has been accepted. Jason was always professional and acted fast to sort out any issues during the whole process of the sale.... Read more
18th Mar 2021 (4 years ago)
C Artist
Jason is an estate agent like no other. He will love your home and care for it as his own. He sold my beloved family home with such care, sensitivity, energy, and empathy that I cannot recommend him highly enough. Words fall short of the gratitude I owe... thank you Jason.... Read more
Seller
7th Mar 2021 (4 years ago)
J K
It's amazing how finding the right estate agent makes everything so much easier. From the very beginning we've found Jason very professional and highly qualified. He offered to go above and beyond what other estate agents would do. We would definitely use him again and recommend him to anyone.... Read more
3rd Dec 2020 (5 years ago)
R Garle
Fantastic service from start to finish. Excellent photography that made our house stand out from others. Jason accompanied all viewings which maintained a professional service. Great negotiator and first class communication. Highly recommend Jason and his team... Read more
Seller
18th Nov 2020 (5 years ago)
R Smith
Very professional service to sell our property with ease at record time, 24 hours!!
A confident, honest and reliable service that was tailored to our specific requirements. We found Jason to be highly motivated, which was proven in the resultant sale.
We would highly recommend Jason Jones & Associates to anyone requiring residential agent services.
We would use the company again in the future without hesitation.... Read more
Seller
19th Oct 2020 (5 years ago)
S King
I would highly recommend Jason Jones. His professionalism, attention to detail and commitment to the process are second to none. He sold my property within four days and it doesn’t stop at the point of sale. He has continued to support me in the purchase of my new property with regular communication, updates and advice.
Thank you Jason... Read more
Seller
15th Oct 2020 (5 years ago)
J Lawrence-Smith
Exceptional; is the only way to describe the care and attention we have received from Jason. His super professional approach to marketing our home is without question, the best experience of an estate agent we've ever known! He is most definitely the 'go to' agent. He is a smart and extremely knowledgeable experienced operator who offers the very best help, advise and support, updating us at every stage of the process. The kind of interaction which is crucial when selling your home... When you are looking to move - look no further. Jason Jones is an estate agent who gets results!... Read more
Seller
17th Aug 2020 (5 years ago)
C Mathias
This was the first time buying a house and I have to say the whole process couldn’t have been made any less stressful and easier by Jason Jones from Keller Williams. I’m told buying houses can be a horrid experience but this was just not the case. I can’t thank Jason enough and I would highly recommend him to anyone looking at the big move!... Read more
Buyer
4th Aug 2020 (5 years ago)
M Cranwell
I chose Jason (Keller Williams Worcestershire) as he presented our sales options really well and gave us confidence that he would achieve the right price for us. The process from that point was exceptional and pain free! The marketing was spot on, regular communication and when it came to negotiating our offer he promised he would push the buyer for the best price and didn't let us down. Very pleased with the outcome and I would recommend him and KW to everyone, and I have! Thank you Jason.... Read more
Seller
29th May 2020 (5 years ago)