S Bennett
Julie and Donna, were very professional, explained the process and always kept in contact regarding viewings and feedback.
Thank you... Read more
11th Sep 2024 (18 weeks ago)
L Jelley
Julie and Donna were friendly, helpful and guided us through the process of purchasing our first house. Great communication and always answered our questions promptly. Huge thanks to Julie, Donna and the team.... Read more
Buyer
3rd Sep 2024 (19 weeks ago)
S Haynes
Throughout the process, we felt very well supported. Advice was prompt, professional and always helpful. We also appreciated the continuing support and involvement all the way through the process - from initial valuation , through management of viewings up to and including completion. Overall we were very satisfied with and grateful for the support that Philpots offered and we achieved a sale in good time and at a sales price in line with expectations... Read more
Seller
29th Aug 2024 (20 weeks ago)
H Redfern
Brilliant service throughout by Julie & Donna. We would not hesitate to buy or sell via Julie Philpot residential in the future.... Read more
Seller
19th Jan 2024 (11 mo. ago)
J Davis
We recently purchased a property through Julie Philpot and were very pleased with the entire service we received. The agents always made us feel valued and looked after in spite of the sellers part exchange agency being a nightmare. Even when viewing we always found Julie's agents to be professional, well informed and very helpful. Would highly recommend them to anyone and we will certainly be using them if we sell.in the future.... Read more
Buyer
17th Jan 2024 (11 mo. ago)
G Mitchell
We viewed this property on Windy Arbour in Kenilworth on the 6th Jan 2024 @ 11.30 with this agency.
Whilst already residents in the local area we arrived promptly and eagerly looked forward to our viewing . Once at the door of this house my wife and I were abruptly told by the estate agent to ‘wait outside’ on a bitterly cold January morning as the agent was with “somebody else” viewing this “empty” property. So after 10-15 minutes waiting the agent then allowed’ us into the property , All whilst the other couple were still viewing and walking around it anyway? It made no sense at ALL to keep us waiting? This also made us late for our next pre arranged viewing. That’s not great..
After a brief half baked attempt to show around the house by the agent. The agency did not have the basic customer service or sales skills required to call us back within 7 days to receive any other feedback on our thoughts about the property. Which incidentally at the the time we were considering making a serious offer on and were in position to do so.
As a buyer I was disappointed but not at all surprised based on some estate agents reputations. Unfortunately as buyers, we all know you just have to put up with this with this as standard practice as the agency has the listing and the house you want. A good agent is one that handles buyers and sellers with equal respect and professionalism.
As sellers if I instructed this agency to to ‘sell my property’ and realised they were not following up or calling back qualified buyers I would be “mortified’ that I even instructed them in the first place . All this whilst having the privilege of paying them commission for this service. It’s a shame as we had high hopes for this agency to find us our new property.... Read more
Buyer
14th Jan 2024 (1 year ago)
J Fahy
Throughout the cycle of selling and moving the team at Julie Philpot were very communicative and helpful throughout ensuring the chain was kept moving at all times. We were kept in the loop with progress at all times.... Read more
Seller
19th Dec 2023 (1 year ago)
R Wareham
We recently sold our 4 bedroom property through Julie Philpot and I couldn't recommend her and her team highly enough. She came to the initial viewing/valuation fully prepared with details of all similar properties on the market and that had sold over the last year. The fees are fixed and were considerably less than the other agent that valued the house. Both Julie and Donna kept both the buyer and ourselves calm throughout the whole process and from first going on the market to.completion was only about ten weeks. I don't believe that this sale would have gone through if it was for such a dedicated and enthusiastic team.... Read more
Seller
17th Dec 2023 (1 year ago)
P Mallorie
From the initial contact and simplified fee arrangement I was given good advice on how to sell the property and a realistic valuation. The property photographs and online brochure gave an excellent presentation of the property. The team gave comprehensive communication and advice throughout and provided effective communication with all parties in the process and delivered a suitable purchaser in a challenging market at an equatable sale price. I would have no hesitation in recommending Philpot Residential’s services.... Read more
Seller
25th Oct 2023 (1 year ago)
Very personable and helpful... Read more
Seller
17th Sep 2023 (1 year ago)
M C
Couldn’t have been more helpful. Thank you.... Read more
12th Sep 2023 (1 year ago)
G Baldwin
Julie Philpot and her staff were very helpful and professional throughout the sale process. They kept us informed and went the extra mile at every stage.
Our whole experience with them was excellent.... Read more
Seller
15th Aug 2023 (1 year ago)
D Manger
Having recently sold a property we cannot praise Julie, Donna and Trudie highly enough. Communication was first class making the process relatively stress free. Would highly recommend.... Read more
Seller
17th Jun 2023 (1 year ago)
M Daniels
Julie, Donna and Trudi provided an excellent service during the sale of my property. They advised on marketing, proactively worked to achieve a sale, communicated well throughout between us and our buyers. In my opinion they went above and beyond to resolve queries and ensure we got to completion. They were helpful and professional at all times. Wouldn’t hesitate to use them again.... Read more
Seller
7th Apr 2023 (1 year ago)
L Muir
Fabulous service from Julie Philpot Estate Agents.... Read more
25th Aug 2022 (2 years ago)
L simon
The team are incredible! Throughout our search for a property they were a source of constant contact and support offering excellent advise and guidance.
We were thrilled to find our dream home with Julie Philpot and throughout the legal process Donna was so supportive and knowledgeable. They made the process of buying and moving house as stress free as possible! Thank you so much! X... Read more
Buyer
14th Aug 2022 (2 years ago)
R B
We brought a property through Julie Philpot in Kenilworth and although we expirenenced a number of issues with the sellers solicitors, Julie and Donna did their absolute best for us keeping the sale on track and taking the time to sort out the issues we faced. They went far above and beyond of what was expected of any agents and we couldn't of asked for a better team. We couldn't recommend them enough and will certainly use them in the future if and when we buy/sell again.... Read more
Buyer
9th Aug 2022 (2 years ago)
G broomfield
The service provided by Julie and Donna was excellent. Very friendly and efficient.... Read more
29th Jul 2022 (2 years ago)
C Briggs
I cannot praise Julie Philpott and her team too highly. When my first sale fell through Julie was reassuring, a second buyer was found and through the whole process she and her team worked hard on my behalf. An excellent service.... Read more
3rd Jul 2022 (2 years ago)
I Pickering
I would highly recommend Julie Philpot to anyway wanting to see their property. Throughout the entire process Julie and her team were simply excellent. They are clearly knowledgable about the local market and have a close eye and feel for things in and around Kenilworth. They were proactive and responsive throughout. Communication was really good too: Proactively updating us on progress; alerting us about anything we should know about; and responsive to queries. Most of all I felt we could completely trust them and they were working on our behalf.... Read more
Seller
19th May 2022 (2 years ago)
T Pearman
Julie Philpot Residential is an outstanding Estate Agent. They are professional, courteous, efficient and effective. They deliver an exceptional customer service. Their local knowledge of the area shines through and really helps buyers and sellers alike. They respond quickly and intuitively to questions and queries and always know exactly what is going on. Our experience in dealing with them has been an absolute pleasure. They make house buying and selling so much easier and straightforward.... Read more
11th May 2022 (2 years ago)
F Alberti
Outstanding service. Very friendly and efficient.... Read more
5th May 2022 (2 years ago)
C Hills
We bought our house through Julie and Donna during the stamp duty rush last year. We felt they were professional, helpful and particularly warm and friendly. We always felt that they were doing the right thing by us - a skill, given that they were acting on the vendor's behalf. Julie in particular has a huge amount of local knowledge and has clearly won the trust of the Kenilworth locals, so she's great to talk to if you're thinking of buying or selling in the area.... Read more
Buyer
1st Apr 2022 (2 years ago)
P Rowland
Julie and Donna are both complete stars. I sold my house through them, something I'd never done before and they really looked after me. They never pressured me to get it on the market quickly, they offered me unbiased advice and took the time to understand my circumstances and the kind of thing I was looking for. I really can't speak highly enough of them, they took so much stress out of the experience.... Read more
Seller
9th Feb 2022 (2 years ago)
A Cowham
On behalf of me and my partner Curtis - Julie sold us our first house in Kenilworth, great communication from herself & Donna. Very friendly estate agents who we will definitely be returning to in the future. Thank you for the lovely gifts - mince pies & Prosecco, couldn’t be more over the moon.... Read more
Buyer
19th Dec 2021 (3 years ago)
Magretha
I can’t thank Julie Philpott Estate Agency enough for the support given with the purchase of our house in Kenilworth. We moved from a distance away and it was Julie’s colleague Donna who kept in touch with us throughout the sale. I wish they had been available to sell our house also as they were leaps and bounds ahead in professionalism compared to our local agency. If I needed any information about anything Donna and Julie were an email away and always responded immediately. If they didn’t know the answer they found it!
Excellent service and the videos of the houses for sale are brilliant. I would thoroughly recommend them, and would have no hesitation in using them again. Thank you so much. C&AHead... Read more
Buyer
10th Dec 2021 (3 years ago)
B Richardson
I made an excellent choice of estate agent for the sale of my house. Julie was very friendly, efficient and helpful throughout until closure.... Read more
Seller
27th Jul 2021 (3 years ago)
A Osborne
From Gaye and Anthony: Julie and her team have exceeded our expectations through every step of our sale and purchase. It has been a thorough delight to work with them however difficult the scenarios which had to be overcome. We have no hestaion at all in recomending Julie and her team. True professinalism in action. Thank you.... Read more
Seller
27th Jun 2021 (3 years ago)
H Murphy
I have bought and sold a number of properties over the last 18 years with various agents. Julie provided the best experience to date. As a buyer I felt nurtured, fully informed and valued throughout the process. Nothing was too much trouble: e-mails were answered on Sunday evenings; she met me at the property with the keys on the day of completion and was always cheerful and efficient. Excellent old fashioned service! I cannot recommend her highly enough.... Read more
Buyer
25th May 2021 (3 years ago)
Julie is the most personable, thoughtful, professional estate agent we have come across. No question is too much trouble and her communication is outstanding. I cannot recommend her more highly.... Read more
Seller
13th May 2021 (3 years ago)
R Shiner
Julie and Donna offer exceptional service. They went above and beyond helping us move to Devon, when our sale broke down they were quick to respond and found new buyers within 24 hours. I would highly recommend that you contact Julie or Donna before instructing another estate agent for Kenilworth and the surrounding area. 5 star service.... Read more
Seller
8th Apr 2021 (3 years ago)
C T
I cannot recommend Julie and team highly enough! Great communication. Wonderful attitude. A pleasure to deal with. Julie knows Kenilworth and the surrounding area better than anyone. Through very difficult times, Julie and team made our purchase/move easy.... Read more
Buyer
16th Jan 2021 (3 years ago)
K Croft
Julie was invaluable in helping my mum sell her house. Julie gave excellent advice and liaised with everybody to reduce the stress involved. She was friendly and knowledgeable and because of her experience of the Kenilworth property market, mum's house was sold very quickly. We have no hesitation in recommending Julie and thank her for all her help.... Read more
Seller
12th Jan 2021 (4 years ago)
S Bejan
Despite the fact we had to pull out from a house purchase with Julie Philpot due to problem with the house we found during the survey, we believe Julie Philpot is the best Sale Agent in the area. The communication, responsiveness, as many highlight in here, has always been great with her. This was even when she was very busy. She proved to be a real hard worker. I guess this explains why she is so successful. She also proved to be flexible in judgement and had a good sale vision & great organisation skills when it was the case. It is not 5 stars because all of us are not perfect and all have something we could do better e.g. subtly suggesting when you know / suspect something is not for you after a failure. Overall, we recommend her and we still ourselves hope we will manage to buy eventually our dream home with Julie's support.... Read more
Buyer
17th Dec 2020 (4 years ago)
J Taylor
The service we received from Julie and Donna was highly professional ,honest and supportive.They go the extra mile to help you and keep you informed throughout the process.... Read more
24th Nov 2020 (4 years ago)
R Kettle
Julie has given us excellent service and support whilst selling my mums house. We ve had to deal with some hurdles but Julie has been extremely supportive throughout . Excellent communication . What a great team Julie and Donna are !! Can’t recommend enough... Read more
Seller
13th Nov 2020 (4 years ago)
Jo
Great property photos, good advice and pragmatic approach - on my side throughout the selling process. Excellent service!... Read more
Seller
5th Sep 2020 (4 years ago)
R Russell
Julie Philpot is the model of how good Estate agents should be. Both Julie and Donna were responsive, patient and really professional. They helped us buy our dream home and we were kept informed throughout the whole process, much more so than the agents that were selling our house.
Thank you Julie and Donna.... Read more
Buyer
31st Aug 2020 (4 years ago)
S Woodgate
What a breath of fresh air in the world of estate agents. Julie exceeded all our expectations on quality of service and speed of responsiveness. She will definitely go the extra mile for you.... Read more
2nd Jul 2020 (4 years ago)
L Steel
Julie is an excellent estate agent. She has gone above and beyond in helping my elderly parents move into their new home. Julie has a wealth of experience and nothing is too much trouble. Thoroughly recommended.... Read more
25th Feb 2020 (4 years ago)
J Humphrey
From past experience Estate Agents have been viewed as essential in the selling process but you're left questioning "what do they actually do for their fee". Julie really does buck that trend. She has controlled all the viewings, is professional, very approachable and simply does her job extremely well. Use her and you really won't be disappointed. Highly recommended.... Read more
Seller
24th Feb 2020 (4 years ago)
J Crowter
Writing from the buyers side of things, rather than the sellers, I can wholeheartedly say that Julie is a great estate agent (even though technically she wasn't working for us!). She was incredibly helpful, gave us sufficient time to look around the property without making us feel pressurised, and overall helped to make it a very positive experience. She is very warm and friendly without being 'too much', and it felt like she was genuinely interested in us being able to find the right house for us.
Once we had put in our offer, she was very good at pro-actively keeping in touch to give us updates so we knew what stage the process was at, and chasing and liaising with solicitors to speed things along where necessary. When we eventually come to sell the property ourselves, we would certainly go to her as our first choice for an estate agent; she instills a lot of confidence that we'd be in a safe pair of hands.... Read more
Buyer
6th Feb 2020 (4 years ago)
G Jones
Having unsuccessfully tried to sell my Mother's house in Kenilworth for nearly a year through two well-known Warwick Road Estate Agents, we then chose to go with Julie. We're so glad that we did and wished we'd gone with her from the start. She was extremely knowledgeable, took some great photos and did an excellent description of the property. We had several viewings very quickly, one of which resulted in the eventual sale. She did an excellent job at getting both solicitors to move quickly, so that we could exchange contracts. She was always keeping us informed of what was happening throughout the process. It was a pleasure to have worked with her as she's so friendly and exceedingly professional. We recommend Julie wholeheartedly to anyone who is thinking of selling or buying a house in the Kenilworth area. She's the best person for the job, and she's worth more than every penny of her fees.... Read more
Seller
13th Sep 2019 (5 years ago)
D Bailey
Julie is an excellent estate agent who we’ve interacted with many times over the years. Most recently we switched our house sale to her new company and she rapidly secured a successful buyer for us. She has excellent local knowledge and is highly skilled and attentive at managing all aspects of the sale through to completion. Would highly recommend.... Read more
Seller
8th Aug 2019 (5 years ago)
E Weston
I have known Julie for many years and was provided with professional excellent service as always. My sale went very smoothly and i would recommend Julie to anyone who wishes to sell their property.... Read more
Seller
28th Jun 2019 (5 years ago)
M Winn
Recently completed on the purchase of my first home using Julie Philpott and couldn't recommend the service enough. Everything has been first class from the viewing to completion. Couldnt have dreamed of a better experience when buying my first place, would recommend anyone to use Julie. deserves more than 5 stars... Read more
Buyer
21st Jun 2019 (5 years ago)
D rothwell
We have used julie’s Skills to effect the sale of a property, we found her to be thoroughly professional, extremely personable, amazed by her knowledge of the KENILWORTH property market.
She always kept us in touch with developments and formed a great dialogue with our lawyer.
We have been more than happy with way our sale was handled.
Duncan Rothwell... Read more
Seller
8th May 2019 (5 years ago)