P Ewles
Keatings were really helpful during the tenancy process. We were able to view quickly and they were helpful during the offer process and we feel we got a great deal on our flat. We particularly found Sandra and Sophia great.... Read more
Tenant
2nd Dec 2021 (3 years ago)
E Park
Had quite a few issues and queries with the rental property when we first moved in, Sonny from Keating Estates was very responsive and resolved our queries quickly. He was very helpful in liaising with the landlord on our behalf and we are very happy with the results!... Read more
Tenant
17th Nov 2021 (3 years ago)
S King
Poor service. Not able to resolve issues quickly. Poor communication and unwilling to move at speed with issues. Would not recommend... Read more
12th Nov 2021 (3 years ago)
R Caviglioli
Sonny has been brilliant, he was on the case regarding the issue I reported right away and understood the importance of it. He is very efficient, professional and friendly! He is a pleasure to deal with ! Thank you Sonny.... Read more
25th Oct 2021 (3 years ago)
D Neves
I wanted to extend my apreciation to all the staff of Keating Estate and in particularly, to Sonny who always do his utmost to facilitate things for us.... Read more
10th Sep 2021 (3 years ago)
Ashir
I rented a flat in Brixton with Keating Estates for nearly two years. Unfortunately they are hugely biased towards the interests of their landlords rather than their tenants. The cleaning company that they use and recommend - La Cascada Ltd - tried to charge us £225 for an end of tenancy clean for a 2 bedroom 2 bathroom house. We went for a self-employer professional cleaner instead at a cost of £95.
Since leaving the property, Keating are now trying to charge us £200 for 'further professional cleaning' - we are now in a dispute with them through the government deposit service but I would recommend avoiding Keating unless you want to be severely overcharged. They also used La Cascada Ltd for our professional clean prior to moving into the property, but we found nails and dirt all around the house - the cleaning company eventually came back 3 weeks later but we had to hound Keating for this.
AVOID.
Edit: Since I posted this review, mydeposits (the independent deposits company) have returned £160 of the extortionate charges that Keating Estates placed on us. Do not accept their charges and their exorbitant quotations. We are now in another dispute with them as we discovered that their Head of Property Management - who dealt with our deposit case - provided a quotation from her dad (who is apparently a contractor, yet they completely failed to mention this or the huge conflict of interest). We are taking our case to the Property Ombudsman and we would urge all tenants to avoid Keating Estates where possible. They are quite frankly an unprofessional and untruthful chain of estate agents.... Read more
Tenant
10th Aug 2020 (4 years ago)
S Alas
Very good management team always easy to deal with... Read more
13th Jan 2020 (5 years ago)
S Christensen
We reported an issue through Keatings page and we had a very quick response and it has now been solved. Very pleased.... Read more
6th Feb 2018 (6 years ago)
A User
Thanks to Dwayne, Nick et al - really helpful. I am recommending you already.... Read more
23rd Jun 2011 (13 years ago)