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- Keystone Property & Mortgage Centre - Connah's Quay
Keystone Property & Mortgage Centre - Connah's Quay
Closes at 5:30pm
117 High Street, Connah's Quay, Deeside, CH5 4DF
We help and guide our clients navigate the rocky process of selling their homes. We utilise modern technology and digital media to present properties to the highest standard which leads to our clients achieving the best possible price for their homes.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 2:00pm
- Sunday Closed
View all details
Accreditations
Keystone Property & Mortgage Centre - Connah's Quay Reviews (178)
Have you used this agent?
90%
3%
0%
1%
6%
All (178)
Seller (72)
Buyer (46)
Landlord (1)
Tenant (5)
General (54)
S vk
We purchased our first house through Keystone, over all our experience is very pleasant. Agency helped us in many ways, friendly staffs. Preferred agency in future.
Buyer
28th Jun 2025 (11 days ago)
D Crompton
I bought my house with keystone and they were honestly excellent, friendly, helpful and always keeping in contact with me. Everything was smooth from start to finish and no hitches. Also loved the personal touch on completion with a lovely picture of the house. Would 100% recommend.
Buyer
24th Jun 2025 (15 days ago)
S Boswell
Don't waste your time. Absolutely a massive waste of time and effort!
20th Jun 2025 (19 days ago)
P Ringeval
I am writing to express my absolute satisfaction with the outstanding service provided. The drone videos, photographs, and detailed property information supplied were truly exceptional and exceeded my expectations. I was particularly impressed with the professional and timely manner in which everything was handled.
Beyond the excellent core service, I was absolutely delighted to receive the thoughtful additional touches: a beautifully framed photograph of the property, a bottle of pink prosecco, and a congratulations card from the entire team. These gestures made the experience even more special and truly reflect the care and attention put into client relationships.
I could not be happier with the service I received from KeyStone and would wholeheartedly recommend the company to anyone seeking top-tier property services.
18th Jun 2025 (21 days ago)
J Parry
As a first time buyer made our experience easy. Pointed us in right direction for our mortgage. Very friendly and helpful when we needed anything. Loved the touches on completion day. The picture of our new home and wine were brilliant.
Buyer
18th Jun 2025 (21 days ago)
J Scarlett
Keystone made the house sale feel so smootly, always keeping me updated and reassured.
Seller
15th Jun 2025 (24 days ago)
E Smith
Have the best experience with Keystone when we bought our first house. Sophie was exceptional throughout and kept us up today. Thankyou so much to all the team for any help and support we were given!
Buyer
14th Jun 2025 (25 days ago)
A Samad
A huge thank you to the entire team of Keystone for helping myself and my wife from the beginning of our journey to the very end. May Allah bless you all
30th May 2025 (6 weeks ago)
G Peters
We have recently just moved into our new house with Keystone and we could not recommend them enough. Beth was absolutely amazing from start to finish and she updated us every step of the way. We felt very safe in the hands of Keystone and as a first time buyer they made it a completely stress free process for us. Thank you so much Keystone. Georgia and Todd
Buyer
22nd May 2025 (7 weeks ago)
O Randell
Keystone helped me buy my first house. Sammie and the team kept me informed every step of the way and couldn't have made the process any easier! Would highly recommend Keystone to anyone else looking to buy a property!
Buyer
19th May 2025 (7 weeks ago)
Z Edwards
Having Keystone sell our property was honestly the best decision ever! The whole process was flawless and they were so supportive throughout, I can’t thank them enough ???? Special mention to Lee and Beth x
Seller
13th May 2025 (8 weeks ago)
Anonymous Homeseller
My second time using Keystone, really good service i couldn't ask for more. Sammie is amazing.
Seller
19th Apr 2025 (12 weeks ago)
Anonymous Homeseller
I have been absolutely delighted with the service I have received from Keystone. Trying to sell a property from 300 miles away is no mean feat!
The friendly, helpful, knowledgeable staff have been instrumental in ensuring everything went smoothly from start to finish, keeping me updated at all times. I would highly recommend them without hesitation.
Seller
11th Dec 2024 (6 mo. ago)
S Leatham
A big thank you to Keystones for getting us over the line,
Easy to contact, kept up to date with there App, good job
3rd Nov 2024 (8 mo. ago)
D Lloyd
From start to finish excellent would not work with any other estate agent locally a great team ????
26th Oct 2024 (8 mo. ago)
J Mittell
I had an excellent experience with Keystone when selling my house. From start to finish, their professionalism, communication, and attention to detail were outstanding. They made the entire process smooth and stress-free, always keeping me informed and offering valuable advice. Their marketing strategy was top-notch, and the team secured a great offer. I highly recommend Keystone for anyone looking to sell their property—thank you for making it such a positive experience
Seller
22nd Oct 2024 (8 mo. ago)
S Seddon
Keystone Stone was not our agent.They were a agent part of the chain.
Had we known how good they where as a estate agent. We would have picked them.i found the office staff kind and the manager very helpful always by phone call or email took the time to speak to me even tho I was not the paying client.
i was in the chain try to to help speed sale up..
In day of moving the manager emailed me to congratulate us both and asked us to keep in touch
(My agent Reid and Roberts Mold/Holywell). Very poor.not Recommended.
A big Thank you to you the manager and all your team.
20th Oct 2024 (8 mo. ago)
T Anten
Outstanding Estate Agency!
Professional, courteous with great communication.
I was initially sceptical having tried to sell my house during a downturn in the market with both online, and other local estate agencies. However, I was pleasantly surprised at the contrasting service received from Keystone. Great quality and enthusiastically presented videos and Photos. Jill, Nicole, Beth and Laura were always on hand to advise me of progress, manage viewings and interface with legal buyers and solicitors to ensure a smooth sale.
Highly recommended.
Seller
18th Oct 2024 (8 mo. ago)
J Phillips
Excellent service from start to finish on the sale of my house. Friendly staff who kept us informed throughout the process. Nothing was too much trouble. If you are buying or selling a property I would definitely recommend Keystone. Service with a smile.
Seller
14th Oct 2024 (8 mo. ago)
A Preece
Great customer service in the purchase of my first home. Nothing was too much trouble.
Buyer
10th Oct 2024 (8 mo. ago)
P Westwood
We recently bought a property marketed by Keystone in Connahs Quay. Throughout the process the girls were always polite, friendly and helpful. They kept us informed throughout and made the purchse easier. Thanks to all of thd team.
Buyer
7th Oct 2024 (9 mo. ago)
A Rimington
The team at Keystone were extremely professional in the initial survey and valuation. Their communication all along the selling process was faultless.
We highly recommend them.
Seller
15th Sep 2024 (9 mo. ago)
F Evans
I have used keystone recently and in the past for sales and purchases and cannot fault their service , I dealt with Beth alot this time an she was efficient and helpful every step of the way. Thankyou to all the team for all the help I have received. You're all doing an amazing job.
Seller
13th Sep 2024 (9 mo. ago)
M Gentry
Everyone at Keystone was so helpful during the purchase of our first house. We couldn't have asked for more from Jill and the team who went above and beyond to help us out and answer our questions
Buyer
16th Aug 2024 (10 mo. ago)
D McDougall
Keystone were amazing and so responsive during the purchase of our first home! Couldn't recommend them more! Thanks Jill and Team!
Buyer
15th Aug 2024 (10 mo. ago)
D Jarosz
Excellent service from the beginning to the end! The team is very kind and friendly. When me and my partner came for the first time to Keystone Jill registered us even though it was already very late and she was ready to leave. We received so many offers, the choice was huge compared with other agencies. Lee was just amazing on the viewing, he literally made me and my partner fall in love with the house. Sammie and Jill were really helpful. They kept us informed every step of the way, so we could stay up to date and if we had any questions they responded to emails very quickly. We definitely recommend Keystone to everyone!
26th Jul 2024 (11 mo. ago)
C Yale
So happy we chose to use keystone with the sale of our house. Very professional throughout the whole process and made the sale stress free. Great team! Thanks again, the dodds :)
Seller
25th Jul 2024 (11 mo. ago)
A W
Keystone Property & Mortgage Centre sold my son’s first home in 2023 with diligence and professionalism. They presented it to the market beautifully. The quality of the photos, Matterport 3D images and YouTube video tour was excellent. Ben and his team are truly professional and know exactly how to market a property to its full potential.
Communication from Keystone was excellent. They were happy to liaise with me due to my son’s work commitments. They were always available to answer any questions and, most importantly, they listen carefully to their clients.
Upon first meeting Ben, I immediately felt confident in his personable and professional approach. Unlike some agents, he made no assumptions about our requirements and listened intently. Keystone work collaboratively with their clients to ensure a successful and satisfactory outcome and they are never too busy to handle any enquiries.
Our biggest moment of joy had to be when the sale was agreed at full asking price.
I honestly cannot think of anything that Keystone could do to improve on their already fantastic service. Just keep up the great work!
Seller
25th Jul 2024 (11 mo. ago)
N Taylor
Choosing Keystone to sell our house was without doubt the best decision we made in what could have been an obvously stressful process. From day one, through to selling it was handeled with upmost precision and the communication along the way was perfect. no where they could have improved. Appreciate Ben & Jill and the rest of their team.
Seller
25th Jul 2024 (11 mo. ago)
P Mardon
I’ve been using Keystone for over 5 years as my managing agent for a property I owned, I can’t fault the service, nothing was ever too much trouble. Amazing communication. Recently I used Keystone to sell my property and the service from start to finish was impeccable, regular updates via the portal. Would definitely use again in the future. Thanks to Ben and the team.
Seller
19th Jul 2024 (11 mo. ago)
M Fillis
From start to finish everything was spot on. The house images and video were very professional and showed off our property to perfection. The keystone team from valuation to completion were first class, at first I thought they were a little expensive, but they sold our property within 3 weeks and kept us informed throughout. Maybe a bit more expensive but you definitely get what you pay for. I wouldn't hesitate to recommend Keystone to anyone who wants a first class job, so many thanks to you all
Seller
18th Jul 2024 (11 mo. ago)
C Johnstone
Had a fantastic experience with Keystone. Very hard working and always dealt with any enquiry we had very promptly and professionally.
13th Jul 2024 (11 mo. ago)
C Garnett
This is the second time using Keystone. We would highly recommend them. They have been so patient and understanding on the sale of our mums house. We have been informed throughout and have not had to ring for an update, as Sammie and Beth have kept us well informed. We wouldn't use anyone else .
Seller
10th Jul 2024 (11 mo. ago)
S Brett
Amazing Service!! We were buying from Keystone and were so impressed we switched our sale to them too! The whole team are professional, consistent, friendly, I was kept informed all the way, even if there's nothing to report I would get a call to assure me they are chasing any issues. My husband and I have moved house a few times over the past 25 years, but this is the first review I have wanted to leave as the whole team were just amazing and helpful, by far the best Agent I have dealt with!! My main contact was Sammie who is a legend - Thank you!! If you are considering Keystone - don't..... just do it, you won't regret it!!!
Seller
3rd Jul 2024 (1 year ago)
W Kemp
Thank you Keystone Team for all your help!!!
Warm regards Warrick
29th Jun 2024 (1 year ago)
K Mendoza
Fantastic local company who helped us sell our house so quickly. From Ben and Lee who took all the photos, video and drone footage, to Jill, Sammie & Beth in the office who worked tirelessly on our behalf liaising with our buyers and solicitors. A thoroughly professional and pleasant team.
Seller
27th Jun 2024 (1 year ago)
A Hollins
We couldn’t recommended keystone enough! They made our home buying process very smooth and we’re constant every step of the way with quick replies! Our whole process start to finish took 6 weeks!! From putting in the offer to getting the keys. We couldn’t be happier with the service. Thank you Keystone??
Buyer
15th Jun 2024 (1 year ago)
K Hughes
My partner and I have recently purchased a house through Keystone and after our experience with them we wouldn't go anywhere else for our buying or selling property needs, they go above and beyond to help with any issues you may have and are always happy to answer any questions or concerns.
Buyer
8th Jun 2024 (1 year ago)
W Z.
We bought a house that was listed by Keystone, we are pleased with the communication and help.
Buyer
3rd Jun 2024 (1 year ago)
L Shone
Me and my husband just bought a house through Keystone. They were great, quick to answer and friendly. I would recommend them!
Buyer
2nd Jun 2024 (1 year ago)
N Griffiths
2nd time using Keystone, bought our last house from an could only use them to sell it on! Fantastic communication from Jill an the team, kept us up to date via the app an watsapp all the way through, wish we had as much communication from the estate agent we purchased from, but not all can be No1!
Thank you for such great service, keep doing what you’re doing it’s great! ????
Seller
30th May 2024 (1 year ago)
R oldfield
Absolutely fantastic experience using Keystone
First rented our property with them which gradually selling the property
We can’t fault them
Thanks to Ben & the team
Carol & Rob ????
Seller
13th May 2024 (1 year ago)
B Christopher
Sold my property with Keystone. Brilliant service from start to finish, always on hand to answer any questions I had, shout out to Jill for being a star! Thank you
Seller
9th May 2024 (1 year ago)
R Walker
Very smooth house purchase, pleasant staff, and always happy to help. Thanks
Buyer
4th May 2024 (1 year ago)
N Edmond
Such a professional and completely competent estate agent. Your not just a number with this company, Ben and his team did proud.
Thankyou for your help with the sale of my property.
Nick
Seller
3rd May 2024 (1 year ago)
R Beatty
Would highly recommend keystone to sell your property to anybody there service is second to none ,friendly staff so easy to talk to no problem to big or small ,if your thinking of buying or selling a property give them ago you will not be disappointed.
Seller
29th Apr 2024 (1 year ago)
P Brown
We would highly recommend Keystone to sell your property. They were amazing from start to finish. Their marketing is the best and they are consistently supportive from convenient viewing times to regular what’s app updates,
The whole team are super professional, thank you guys.
Seller
26th Apr 2024 (1 year ago)
S Kulig
My husband and I have sold our house with keystone. From start to finish they were absolutely fantastic and VERY professional. Great communication, all questions answered very promptly. Huge thanks to you Beth for all your help throughout the whole process for being so patient and lovely.
Honestly can’t thank you enough. ??
Seller
7th Mar 2024 (1 year ago)
C gosling
Great shows and environment A++++
5th Mar 2024 (1 year ago)
L Lynch
Really helpful when we needed anything and gave us a nice little card and gift when picking up the keys which was a lovely surprise for our first home ????
Buyer
23rd Feb 2024 (1 year ago)
A Casement
I bought my first home with Keystone and the experience was great from start to finish. From the very first visit through to completion, there was great communication and any questions I had were answered very promptly! Thank you to Beth for being a lovely and helpful friendly face. Thank you to all at Keystone ????
Buyer
19th Feb 2024 (1 year ago)
C Hayden
My partner and I have just bought our first home with Keystone. The entire process was wonderful and fast!! Big shoutout to Sammie who was with us from start to finish, very helpful :)
Buyer
15th Feb 2024 (1 year ago)
S Greenaway
What an absolute shambles of a company. Booked a viewing on mold road for 1530 today having to send my parents whilst I am away on duty. My parents turn up with plenty of time to spare after 30 mins no one has turned up or even answers the door at the property. After calling the estate agents I go through to a lady working from her kitchen table telling me she is just a hub and the office is closed, but I will send an urgent request. So just to round this up for anyone who is reading this means, she will send an urgent request by email to an office that is closed and won't open until Monday for someone to contact me and to meet my parents. We'll unfortunately they forgot to take the tent. Well I know nothing will be done to make amends for the travel time and costs for my parents; but anyone thinking of buying or selling a property with this circus act be warned you may be waiting a while. Kind of explains also why the property I was interested in has been on the market for over 5 months now. Make your own minds up but first impressions go along way.
3rd Feb 2024 (1 year ago)
J Speed
Bought from here. Great staff, speedy process and never had to chase.
Buyer
12th Jan 2024 (1 year ago)
N Morris
Massive thanks to Keystone and the team for all their help in selling my mother's house. Special mention to Jill who went above and beyond even calling out of hours to provide an update to ensure the sale went through after lots of delays and hold ups it was much appreciated. Thanks.
Seller
1st Jan 2024 (1 year ago)
M Johnson
We were first time buyers and they where very help full. Especially sammie from the shotton branch. Would definitely use them again if we ever needed
Buyer
15th Dec 2023 (1 year ago)
G Marr
Massive thanks to the team. Awesome customer service, highly recommend ????
25th Nov 2023 (1 year ago)
S Lyth
Keystone provided exceptional customer service throughout the whole transaction. Communication was effective and consistent at all times from Nicole & Jill. All keystone staff went above and beyond to ensure the smooth nature of the process and were a pleasure to deal with. Would highly recommend!
20th Nov 2023 (1 year ago)
J Stokes
Amazing experience with keystone, I recently sold my house with them and they were nothing but professional. the team are really approachable and definitely know their stuff! Their weekly updates were reassuring thought out. Thank you so much everyone at keystone ???? 100% recommend
Seller
2nd Oct 2023 (1 year ago)
D Jones
I sold and bought through Keystone and the process was certainly helped along nicely due to their diligence throughout. Thanks to Ben on the fast sale and the rest of his team to get the move over the line.
Seller
2nd Oct 2023 (1 year ago)
S Parry
I trusted Keystone with the sale of my property very recently. From the very first meeting with Ben and then the pictures being taken by Lyubo, and plenty of updates and communications from Rachel, Nicole and Jill and the rest of the office and viewings staff. The property wasn't on the market very long and the sale went though smoothly. Very helpful, knowledgeable and open about each step on the process. Professional from start to finish. Thank you!
Seller
29th Sep 2023 (1 year ago)
B Williams
If you're thinking of selling your property look no further than Keystone. Sold and bought through them. Nothing was too much trouble.....Moving house is stressful but the support from Keystone throughout definitely made it easier. Thank you so much ????
Seller
16th Sep 2023 (1 year ago)
M Hughes
Every member of staff were fantastic and saw us through our house selling journey perfectly! Would thoroughly recommend Keystone if you are thinking about who to put your property up for sale with!
Seller
16th Sep 2023 (1 year ago)
E Brook
Brilliant service from start to finish. We were purchasing a property with no chain so knew it wouldn’t be too complicated. Rachel and Nicole made the process so easy, nothing was too much trouble, they always kept in touch. Hoowla is a great way to keep track of progress and they were great at keeping it updated so I didn’t have to chase for any updates. Can’t thank the team enough for making this the easiest buying process ever. Thank you.
Buyer
6th Sep 2023 (1 year ago)
D Owen
Have just completed on a house through Keystone, and can't fault them, made the whole process simple and straightforward
Buyer
6th Sep 2023 (1 year ago)
L Williams
My son and his girlfriend have just bought their 1st home through Keystone, some 33 years after we bought our home through Keystone. Throughout the process Rachel was amazing and would always respond quickly and with an update on progress. Also thanks to Hillary for meeting us for the viewings. Would highly recommend Keystone. Great to be able to support local businesses.
Buyer
31st Aug 2023 (1 year ago)
J Jenkins-Woodward
All the staff were so helpful and friendly answering any queries we had about buying our property. The online tracker was particularly handy as we could keep an eye on the progress of our purchase.
Buyer
29th Aug 2023 (1 year ago)
C Peters
I can't fault the service, from start to finish totaly professional, happy engaging staff , very pleasant, a lovely touch of a bottle of fizz on collection of our keys, 5 stars
29th Aug 2023 (1 year ago)
W Moore
From the initial process of viewing a property to the final moving in day, Keystone have been brilliant. Always available when phoning to ask questions and reassuring us when problems arose, so professional. Many thanks for helping us complete this journey.
Tenant
25th Aug 2023 (1 year ago)
G Shepherdson
We used keystones to buy our first home, they were really helpful and answered any questions we had along the way , thank you
Buyer
22nd Aug 2023 (1 year ago)
P Smith
Excellent service, very professional.
14th Aug 2023 (1 year ago)
M price
Fantastic service from Ben, Jill & the team. Secured the sale of our house, found us a short term rental property, then assisted us with the purchase of our new house! Communication was great throughout and I would highly recommend using Keystone.
Seller
10th Aug 2023 (1 year ago)
S Corcoran
Fantastic experience from start to finish. I engaged with Ben just over 12mths ago when I was considering the sale of my property. Having spoke with other estate agents it soon became very clear that Ben new his area and was bang on the button when it came to valuation.
Having already done my homework it was a no brainer to reach out to Ben and the Keystone Team this year for an updated property appraisal and it went on the market in mid-May. The whole team were professional, friendly, and approachable and their unique way of advertising via social media channels was quite honestly awesome to the point a buyer was quickly found. They kept me informed and guided me through all aspects of the sale with a unique app called “Hoowla” giving an overview of status and percentage complete.
All in all, my sale went through very smoothly and would definitely have no hesitations in recommending Keystone Property and Mortgage Centre to others that are looking for a professional outfit who not only know there market but have their clients best interests at the top of their list.
Seller
31st Jul 2023 (1 year ago)
J Smith
We used Keystone to sell my Father's property. We received very useful advice from Ben right from the start with regards to valuation and subsequently received an acceptable offer within a week of the property going on sale. From the start to completion we were kept informed every step of the way. Being able to use the Hoowla tracker is so useful as it saves phoning up to check where you are in the sale process. All of the members of staff we dealt with were very friendly and approachable. We would recommend Keystone without hesitation.
Seller
29th Jul 2023 (1 year ago)
D Sullivan
Recently sold our house through Keystone and we couldn't have asked for more. A great service throughout and got the updates we needed even when it wasn't their responsibility. If we were to move again, we'd definitely choose the Keystone team.
Seller
5th Jul 2023 (2 years ago)
A casey
Sold 3 Gadlys Lane Bagillt June 2023 through Keystones.
The process from start to finish was excellent and great communication from Ben and his team, who couldn’t do enough to help. Would highly recommend if selling a property.
Seller
5th Jul 2023 (2 years ago)
S lane
The guys at keystone in Connahs Quay were awesome in the whole process from looking to buying. Reades in Hawarden were the worst as he had to give the everything from prove that our house was on the market to what we both did for a living. I'm just glad that keystone made it a lot less stressful. A* keystone and thank for helping us our forever home ????
Buyer
29th Jun 2023 (2 years ago)
J Walker
Bought a property from Ben. Happily settled in now and thanks for the speedy move!
Buyer
24th Jun 2023 (2 years ago)
S Lambert
Excellent company, got the job done !
12th Jun 2023 (2 years ago)
T Mensah
We were very pleased with the ease of our move, after a small setback everything was sorted by a dedicated team. Thank you for helping us get our forever home!
27th May 2023 (2 years ago)
C Proofing
Good
24th May 2023 (2 years ago)
E lesniewska
They kept us informed every step on the way. Always ready to answer questions we had and prompt with every little help during the process of buying. Rachel who was dealing with our purchase was easy to reach, efficient, courteous, professional and basically, on the case. We are very happy with their service and would always recommend it.
Buyer
7th May 2023 (2 years ago)
K Davies
Used them to sell a property and can't praise them enough. Really helpful and kept me up to date throughout until the sale was completed.
Seller
6th May 2023 (2 years ago)
C Top
So happy to have gone through this company to buy our first home. Amazing team always there to help and answer any questions you have and chase things up. Highly recommended for anyone.
Buyer
6th May 2023 (2 years ago)
P Williams
Very polite and professional from start to finish. Queries always answered quickly, Rachel was always happy to help with anything we needed.
Would definitely recommend.
21st Apr 2023 (2 years ago)
C Clements
Was looking to relocate, this company would not let me view, and if you do not get your mortgage through them, they do not want to know you, on checking with my financial advisor about their stance, I was advised it is illegal to do this...An uneducated chap, informing myself, that a first time buyer needing a mortgage, is in a better position than a cash buyer...If you do not want the English buying in your area, then do not take funding from England, quite simple...No wonder Estate Agents have such a bad reputation.
19th Apr 2023 (2 years ago)
P lord
Excellent help all the way through my house sale.
Seller
3rd Apr 2023 (2 years ago)
L Corlett
Keystone provided an excellent service when buying our first home. They were very friendly and approachable. We would definitely recommend.
Buyer
31st Mar 2023 (2 years ago)
A mclaurin
I cannot fault the service from Keystone following the sale of my property.
When I spoke with Ben at the start I felt comfortable, at ease and reassured by his friendly professional manner.
I found the staff at the centre to be amazing. They were friendly and approachable and nothing was too much trouble. Any questions I had were answered quickly. They kept me informed of all aspects of the sale and the flow diagram on the app was so helpful and informative.
The staff assisted and advised me during negotiations and I got the price I was after.
In all the sale took just under 8 weeks.
I'm one happy customer and will use them again and recommend them.
Seller
31st Mar 2023 (2 years ago)
O howarth
The team was brilliant and so easy to deal with. I had looked at a property which wasn’t to be. But thankfully due to the property emails sent to show properties that may appeal to me I was able to buy my first home and I can’t thank the team enough for their help!
Buyer
11th Feb 2023 (2 years ago)
A Kemp
Thank you so much for everything. Moved in last week and I am thrilled with the house. The process was so smooth and stress-free. Great service
Tenant
4th Feb 2023 (2 years ago)
J Murray
We chose to appoint Keystone due to their local knowledge and approachable style. We were selling two houses and buying one so we thought this would be a difficult job to navigate ourselves. Ben assured us that this was something that was very doable and arranged for multiple viewings of both properties on the same Saturday - by Monday we both had offers on the table.
We decided to purchase a property that was advertised with Keystone, from this point Jill and the team kept us up to date with the sales and purchase of all 3 properties - all the deals were done within 9 weeks.
Things got a little complicated in the last week but Jill and the team liaised with vendors and solicitors to ensure completions we’re done to everyone’s satisfaction.
Would definitely recommend
Seller
2nd Feb 2023 (2 years ago)
W hesleton
Keystone provided a high quality service when I completed the purchase of my first house. Couldn’t have asked for more would definitely recommend.
Buyer
2nd Jan 2023 (2 years ago)
D Burns
I cannot recommend Keystone highly enough. From my first meeting with Ben to the completion of the sale of our house everyone we dealt with were professional, friendly, listened and always followed up on our requests. Over the 40 years I have bought and sold a few houses and Keystone are without doubt the best agents I have dealt with.
Seller
13th Nov 2022 (2 years ago)
I davies
Five star experience throughout the sale of my property, the whole of the team are so professional and keep you up to date with every stage of the sale.
Seller
25th Oct 2022 (2 years ago)
J Jones
Would just like thank all at keystone for seeing through the sale of our property , very professional , helpful and friendly service , nothing was too much trouble , would definitely recommend . Thanks once again .
Seller
22nd Oct 2022 (2 years ago)
G massey
From the moment Ben called out and explained what Keystone could offer, we knew we would be in good hands.
The professional attitude from all the staff during the process of our sale was 2nd to none.
One big point for me was the fact that the phone never went unanswered when I rang. Both Jill and Rachel were more than happy to help in any way possible and are a credit to the company.
It was also a relief to find they were acting for the sellers in our purchase as well.
In summary a great, modern, efficient, approachable Estate Agents that head and shoulders above anybody we have used before.
Many Thanks Graham Massey
Seller
16th Sep 2022 (2 years ago)
J Keshavji
Just sold mixed use property in Shotton.
All team at Keystone are very professional, keeps all parties and solicitors updated, viewings are done with an agent.
Seller
5th Sep 2022 (2 years ago)
A Hammond
Always professional and efficient in organising viewings, communicating offers to clients. Maintained good communications.
23rd Aug 2022 (2 years ago)
J Cartwright
Selling our house was a completely stress free process from start to finish. Property details and 3D virtual tour were very professional done and gave a very true presentation of the property, and it sold before it hit Rightmove. All the staff are friendly and professional, so a massive thanks to the team.
Regards,
Jason Cartwright
Seller
8th Aug 2022 (2 years ago)
R Photography
Thank you for helping us find our perfect family home.
18th Jul 2022 (2 years ago)
A edwards
no help at all
7th Jul 2022 (3 years ago)
Maxine
Keystone provided an excellent service handling my property sale. Their marketing strategy was really effective and ensured that the property sold within a week of going on the market and that the best price was secured from a reliable purchaser. They were prompt, helpful, friendly and reliable to deal with, always returned calls, and kept me updated every step of the way. I can't praise them highly enough.
22nd Jun 2022 (3 years ago)
George
We have just recently bought our first house through Keystone and we could not be happier with the whole process. From viewing to completion, we always felt supported and completely up to date with what was going on.
Brad and Olivia helped us with the mortgage process and again, we only have great things to say. As well as helping us find our mortgage, they were both always happy to answer our many questions, and we feel we have learned a lot because of them.
We also got given access to a tracking platform at the beginning of the process which helped us keep up to date with what was going on from both sides which we found really useful.
We would not hesitate to use Keystone again!
17th Jun 2022 (3 years ago)
R Pullen
From start to finish they where very good, knowledgeable, helpful & friendly. I won’t be moving again but if I did I’d use keystone.
16th Jun 2022 (3 years ago)
S B
Yet another property agent where lettings staff discriminate against disabled children. Disgusting, rude, attitudes. The market really needs to be more regulated, reported to the Property Ombudsman for estate agents. Avoid these ill mannered agents.
Landlord
18th May 2022 (3 years ago)
D Furnivall
Excellent service by all staff and very helpful in guided us through the process of selling a house. Always happy to help and offer advise.
Seller
18th May 2022 (3 years ago)
M Stefaniak
Great service
14th May 2022 (3 years ago)
R Brooks
Very good experience dealing with Brad and Liv at Keystone. Complete transparency from start to finish. Would recommend to any first time buyer!
Buyer
9th May 2022 (3 years ago)
C Morter
Great service from start to finish, Ben and team are always at the end of the phone and having longer office hours is a huge bonus. Photos and Videos and 3D tour features are amazing. Sold our property before it appeared on Rightmove.
Seller
5th May 2022 (3 years ago)
M conder
these guys are excellent ! a very smooth transaction . thanks again
9th Apr 2022 (3 years ago)
R Booth
I Highly recommend using these guys!!
This is our 2nd time of using keystone to find us a better mortgage deal.
Brad and Olivia were outstanding with their work!
Brad listened carefully to what we would like and was able to advise us and provide us with a great mortgage deal that suited our family budget.
Olivia also cared for us throughout the process and ensured all Information was communicated correctly and in great time.
Great team work by all.
We will definitely return to you for this service again in the future.
Keep up the great work ????
7th Apr 2022 (3 years ago)
Anonymous Home Buyer
So, the team is GREAT! For the second time, they help us more than we could ask for. With search, paperwork, update, advice, everything!!!My english
is not good enough to describe it, but you don.t have to trust me: just try ! We recomand Keystone to all our friends and not only !
Buyer
7th Apr 2022 (3 years ago)
L Roberts
Moving home is always a stressful process! The Keystones team were always on hand to help throughout and provided sound advice. Once we decided on selling the house was up on the market right away and viewings were not far behind. I would highly recommend using Keystones.
Seller
19th Mar 2022 (3 years ago)
C Parry
Keystone PMC provide a 1st class service which I can't recommend more highly, they are modern in terms of service provision using technology to monitor progress and maintain effective communication but 'old-fashioned' in the personable manner they conduct business in a freindly and caring fashion. Excellent.
19th Mar 2022 (3 years ago)
H Grice
This is our first experience dealing with Keystone and we are so impressed. They communicate very efficiently, have always been on time for viewings and are extremely helpful and very professional. Bought a house recently with them and the tracking app is amazing. Highly recommend A+++++
Buyer
27th Jan 2022 (3 years ago)
K Scarlett
Have used keystone a few times buying and selling and can confirm the company is professional and offers a great service Ben and the staff are great and helpful and provide updates from start to completion they are definitely my first go to for buying or selling and I am really happy with the level of service they provide.
Seller
24th Jan 2022 (3 years ago)
M Whiteside
Bought a property through Keystone, the process went smoothly and their communication is great. The online progress portal is a great tool, thanks.
Buyer
18th Jan 2022 (3 years ago)
J Butcher
Sold our property recently and Keystone were excellent. Kept us informed all the way through and are very professional. Excellent - highly recommended!
Seller
1st Dec 2021 (3 years ago)
K Wordsworth
We had a smooth process with Keystone and amazing customer service. Communication was great and we never felt like we were out of the loop. The Hoowla system they use is great because you can see any progress that is made. I would honestly recommend Brad and all of the team if you’re looking to purchase a house. We felt so at ease and would return if we ever needed anything else. Thanks ????
Buyer
22nd Nov 2021 (3 years ago)
J stumpp
It’s been a hectic few weeks since the completion of our sale and moving into our new home, and getting settled in, so we are only now just managing to sit down and reflect on the experiences we had with the different professionals we used for our house move.
We used Keystone for the sale of our property after feeling quite familiar with Ben from watching all the videos on Facebook whilst looking for houses, and I am so glad we did! From first contact to completion Ben, and the team, were great; communication was spot on, house viewing were well managed, and any concerns or worries we had were met with sound advice, and well informed answers.
We also used Keystone as our mortgage broker; Brad and then Olivia were great from the outset, and I felt I was kept in the loop consistently, and towards completion Olivia went over and above her remit to put our minds at ease when a third party organisation was potentially holding things up. We couldn’t ask for much more than that!
So overall, we had a great experience with Keystone Estate Agents, and would have no issue in recommending them to anyone.
Seller
20th Nov 2021 (3 years ago)
R Bardocz
We have a great experience using Keystone!
They were very polite and helpful!
We sold our property fast and with a good price!
I would recommend them!
Seller
28th Oct 2021 (3 years ago)
M Beatty
Just sold our home through Keystone and the service was outstanding. The photos of the home was impressive and the 3D virtual tour was a great addition. The staff were very friendly, knowledgable and very quick at answering our enquiries. We would definitely use again if we would ever consider another move. Thank you to the team for all your help.
Seller
13th Oct 2021 (3 years ago)
S s
Outstanding and award winning estate agents, great use of videos and virtual tours to help promote our property
What a friendly team , look no further for professional estate agents in the area
Thank You to Ben and the Keystone team
Seller
20th Sep 2021 (3 years ago)
L Hallard
Fantastic Team dealing with our house sale. The whole team went above and beyond to take videos literally the day before lockdown and arrange viewings in line with Covid guidelines in the middle of a pandemic! Excellent and professional communication throughout, particularly from Rachel, cannot recommend Keystone enough.
Seller
15th Sep 2021 (3 years ago)
S Topham
Couldn’t recommend more as a first time buyer Brad and Ben have provided excellent service throughout the whole process
Buyer
8th Sep 2021 (3 years ago)
S Roderick
Fantastic service from all the team at Keystone especially Rachel & Jill who have been great throughout the whole process. Having sold and bought a property with Keystone I would not hesitate to recommend them to anyone.
Seller
6th Sep 2021 (3 years ago)
L Robinson
I can’t recommend Keystone enough. Excellent communication and any email I sent was answered in under 5 minutes. The service was professional and flawless through the whole process.
28th Aug 2021 (3 years ago)
M Anderson
We employed Keystone to sell our parents house following our Mum's death. We cannot commend their staff highly enough for the sensitive and professional manner in which they handled the advertising and incredibly speedy sale of the property for us. They were always on hand to answer our questions and guided us through the process with very regular email updates on the progress of the sale. Keystone have an obviously detailed knowledge of the local market and were highly recommended by friends and internet ratings alike. Don't go with anyone else !!
Seller
20th Aug 2021 (3 years ago)
S Black
We couldn’t have wished for a better estate agent’s, Rachel and the team bent over backwards to help us, we were kept in the loop from start to finish, A1 service, thanks keystone for all your hard work.
17th Aug 2021 (3 years ago)
N Griffiths
Good communication and good advice at the beginning of the process. easily to follow the progress of the sale via Hoowla
Seller
7th Aug 2021 (3 years ago)
M Toothfairy
Rang to enquire regarding a property , unfortunately not even a friendly introduction simply went straight from me saying I'd like to enquire regarding the said property to their response of you cannot view the property without the proof of a bank statement to show I have the full amount to buy the property cash or proof I have sold my property and I have mortgage set up to borrow the money in full. I'm not sure if this is a new selling technique or just they are simply rude. Imagine speaking to a potential buyer in that manner and I had actually rung to ask what the land was adjacent to the property which I didn't even get to ask and instead I know why the property has been on the market so long and has been reduced . I would not even have been considering requesting a viewing until I had more information regarding the area . I DON'T WRITE REVIEWS BUT I'M STUNNED BY THE UTTERLY DISGRACEFUL MANNER I WAS SPOKEN TO
12th Jul 2021 (3 years ago)
sprungpop
Thank you Team for your support and for the clear ongoing communication and advice. Was very much appreciated.
26th Jun 2021 (4 years ago)
M liberatosciol
Brilliant in every way. Approachable friendly, super efficient and respond to every query with professionalism.
18th May 2021 (4 years ago)
D Redfern
we were very pleased as we have used the family business for both rentals as landlord and selling a property also Knowing that you and your family live localy for many years who else in the area has this local knowledge your team worked in very difficult times and went above our expectations on selling the property with Rachel and Glenys keeping us well informed at all time
Highly recommended and thanks for everything
Seller
4th May 2021 (4 years ago)
J TV
We used Keystones for our Mortgage broker needs and buying our first home .
The service we received was second to none , Ben the broker worked very hard to get us the right mortgage and was their every step of the way . When things got tough because of the Covid situation he and his team stepped up and got us our mortgage and our first home. I cannot recommend Keystones' services enough . Would easily use again in the future .. Thankyou Keystones from Justin and Hayley .
Buyer
26th Mar 2021 (4 years ago)
R disley
Very helpful friendly staff. Always there for us when we needed help. Thank you very much.
20th Mar 2021 (4 years ago)
S Wade
We have recently completed a sale process with Keystone, and to say the level of service is exceptional is an understatement. Ben and the Keystone Team are a standard above, they were friendly, honest and open from the first contact to the hand over of our keys. Our sale experienced outside stressful factors lasting for months, but throughout the process never did we think we were alone in going through it - Keystone were always there with clear guidance and advice at the right time, in the right moment. They made a stressful experience so much bearable. Would I recommend Keystone - without a doubt. In Summary they offer a service of excellence that you will find tough to match let alone beat. Thank you so much Craig & Sarah.
Seller
16th Mar 2021 (4 years ago)
D Simpson
This was our second time of dealing with Ben and keystone for our remortgage . Once again we received such a fantastic friendly service from start to finish even during the strange times of covid and lockdown .
Thanks again Ben & Team we appreciated all your help.
15th Jan 2021 (4 years ago)
A cameron
Brilliant overview of properties and good advice always
14th Jan 2021 (4 years ago)
R Taylor
Fantastic service and professionalism from the my first enquiry about their services to the completion of my sale.
At the point of valuing my property Ben gave honest critical advice on how and when to sell.
Keystone provided a unique service, on top of the amazing photography that helped show my property to the best of its potential, was the Facebook 'virtual walkthrough' video. This was shown purely on Facebook to target a specific audience looking for my kind of property. I was delighted to have a viewing request within 20 minutes of the video going live. That viewing sold my property!
Ben offered mortgage advice and although I had organised my own mortgage for my new property purchase I would have been comfortable with taking Ben's advice.
I did take Ben's advice and services for my new homes insurance.
During the sale process Keystone, and in particular Rachel in the office, kept me updated regularly every step of the way.
Some complications were encountered, as I expect may happen quite commonly during property sales, however Ben kept me informed and advised on next courses of action.
I wholeheartedly recommend Keystone.
Thanks again
Seller
12th Dec 2020 (4 years ago)
K sinclair
Keystone provided an excellent service. They kept me updated at every stage of the sale. Not once did I have to chase them up. I heartily recommend them.
Seller
1st Dec 2020 (4 years ago)
D Bain
As buyers of a Keystone property we were helped at every stage of the process.
Keystones link with our Solicitors was first class as was all of the staff at Connah's Quay. A special thank you to Rachel and her calmness.
Buyer
1st Dec 2020 (4 years ago)
J Stelfox
Excellent service. All staff professional, friendly and helpful. The photos of our property gave a clear and true indication of the bungalow and gardens. All viewers were aware of the nature of the property before they visited. We didn't have any time wasters which in these strange times was very welcome. Thank you.
Seller
29th Nov 2020 (4 years ago)
R Greaves
The service I received at keystone was excellent. I was looking to remortgage and Ben found me a fantastic deal very quickly. I was able to contact Ben or the team anytime with enquiries I had. I would highly recommend keystone to anybody who is looking to remortgage.
30th Oct 2020 (4 years ago)
Anonymous Homeseller
Keystone have been absolutely brilliant, they keep me informed of everything that’s going on, I couldn’t have wished for a better estate agent, thanks Ben, Rachel and team, 1st class service.
Seller
20th Oct 2020 (4 years ago)
M GRIFFITH
I had excellent service from the Keystone team. The virtual tour of the property was amazing and certainly contributed to the sale of my property. I would certainly recommend them and thankyou to the Keystone Team.
Seller
15th Aug 2020 (4 years ago)
K Williams
We sold our house and also purchased our new one through Keystone. The service we received throughout (especially during this difficult time) was excellent and nothing was too much for any of the staff. We felt that there was a personal touch where everyone in the office knew who we were and where our transaction was up to. I have no hesitation in recommending Keystone for anyone selling a property.
Seller
4th Jul 2020 (5 years ago)
B Smith
Emailed asking a simple question as a house I was interested in had been sold despite me being told on the phone they are not open for viewings for another week. So I was just curious to how it had gone already. Got a rude response and made me feel like I wasn’t telling the truth about a phone call. I still apologised and got no response.
12th Jun 2020 (5 years ago)
C Lindop
I’m absolutely thrilled with service I have received from Keystone Property & Mortgage Centre. In particular the level of communication was fantastic. I have used other estate agents in the past and often felt like I was doing most of the work! This was never the case with Keystone, who immediately followed up on viewings, gave helpful feedback and supported communication and negotiations with the people in the chain and the legal teams. Staff are all so friendly and helpful and understand the process not just from a professional point of view but from a personal one also. I would not hesitate to use them again and highly recommend them. Thank you Keystone
12th May 2020 (5 years ago)
A Thomas
Great service, support and value for money. Sold our house for full asking price in one day through Facebook. Highly recommend this estate agent
Seller
12th May 2020 (5 years ago)
L Eden
I found Keystone to be an excellent agent. They acted in my best interests and kept me updated all the way through the sale; even chasing my solicitor for updates. Would recommend 100%.
Seller
19th Feb 2020 (5 years ago)
S Morgan
Keystone were superb all the way through what was a long process keeping me up to date with
the situation. Thanks Keystone!! ????????
15th Jan 2020 (5 years ago)
L Augliene
Nice friendly staff. And very helpful.
7th Jan 2020 (5 years ago)
A Ndr
Great and very kind people ????????
5th Dec 2019 (5 years ago)
J Middleton
Had a great service from the team. I’d recommended them!
26th Nov 2019 (5 years ago)
A Taylor
We bought our first home together through Keystone. From start to finish, they provided assistance whenever required and regular updates on our progress. They made our stressful house move very smooth and problem free. Would not hesitate to use them again and would wholeheartedly recommend to everyone! Thank you so much again for all your help ???? Amber and Darren x
Buyer
22nd Nov 2019 (5 years ago)
K Baeten
Very helpful
29th Oct 2019 (5 years ago)
C Smethurst
Fantastic help with getting us a mortgage wouldn’t of been able to get one without Ben :) would definitely recommend
21st Oct 2019 (5 years ago)
D stamatov
Professionals in every aspect! Responsible and conscientious! I highly recommend!
13th Sep 2019 (5 years ago)
O Vartic
Not serious and unprofessional.
Agency has provided false information about the state of the flat , covering all of the faults with painting. The faults are old, rotten windows , the handles are coming off , horrible heating due to heater needs to be changed - however agency said they are not going to change it and as a result the flat is freezing cold and very high level of dampness and walls are covered in mould which hasn’t been noticed before cause they were painted over by the agency before my viewing of the flat , which is ridiculous. Plumbing system also isn’t working properly!
This time I have contacted the organisation for rights protection and it is looking into at the moment.Categorically I don't recommend!!!
You changed 3 windows after I complained about you. And you didn’t do anything else. Everything remained in poor condition. There is dampness, the boiler constantly turns off, the batteries warm badly. And I lived without a toilet for two months because of your fault. This is horror. Do not write fraud here and do not say that you have done everything. You have never even come to this apartment and have not seen what condition it is in.
Tenant
5th Sep 2019 (5 years ago)
D Heron
Easy to use website
18th Aug 2019 (5 years ago)
B B
Good letting
13th Aug 2019 (5 years ago)
J Turner
Fantastic Estate Agent.
We bought and sold a property with Keystone. The marketing in particular was exceptional. Ben's video he put on Facebook the day he came to value the property created interest within two hours. We had many positive comments from people who had seen the visual tour he did for us and with Lee's help conducting the accompanied viewings the property sold in a couple of weeks. Rachel in the office proved to be a great link between ourselves, our buyer's and Solicitors etc. I've had dealings with many estate agents over the years and Keystone have definitely been the best. Highly recommended.
Seller
22nd Jul 2019 (5 years ago)
B Oxley
Sold my house very quickly! I was amazed at how fast the service was from start to completion. All of the team were professional, helpful and so efficient. I would recommend Keystone Property and Mortgage Centre to anyone wanting a fast and professional agent to sell their property. A big thank you to all the team.
Seller
19th Feb 2019 (6 years ago)
V Hogg
I have found Keystone property to be extremely professional and efficient. Selling my property within three weeks of being on the market and completing the sale within four weeks. Excellent communication from Heather & Rachel. Certainly recommend this Estate Agency to anyone. Certainly defies the marketing of the on-line only estate agents having no offices or back up team from people that know their area and local knowledge which drives relationships and sales, and no upfront fees. Thank you all very much.
Seller
18th Dec 2018 (6 years ago)
L nikolova
Very rude and false ????????????it is not professional
17th Dec 2018 (6 years ago)
I Bociaga
This is the first property we have purchased and Keystone helped make the process easy and straight forward. We were kept informed frequently during the process and the staff were very helpful in answering questions quickly.
If ever we move again then we would certainly go to Keystone for the sale as the experience we received was very positive. Thank you
Buyer
11th Dec 2018 (6 years ago)
V Looby
excellent service .
Great staff.
5th Aug 2018 (6 years ago)
A Sutton
Amazing. There can be no other word. Brilliant service from Ben in the first instance, and Rachel and Heather in the office were amazing from start to finish. Ben's photography is the best in the business for flattering your home but, importantly, not deceiving potential buyers. The matterport 3D tour sets Keystone apart from others as others simply don't offer it. Would recommend to anyone, in any location, that Keystone are the estate agents for you. Thank you very much, from a very happy seller :)
Seller
23rd Mar 2018 (7 years ago)
S vizsuly
Would like to thank you Ben for all your help > We 100 % recommend you for everyone who wants to find a suitable mortgage. We are very thankful. - Szabi & Bogi
Buyer
15th Dec 2017 (7 years ago)
R bartley
First class service all the way through, Rachel and Heather were always at the end of the phone and always returned calls. Ben handled our mortgage and nothing was too much bother. Don't waste time going to anyone else....go straight to Keystones professional service start to finish thank you
27th Oct 2017 (7 years ago)
M Go?embiewska
Professional mortgage advice from Ben, excellent customer service, great team, very friendly, professional, always in contact, answering any questions, requests we had. Thank you very much for your help in the whole process of buying the house.
Buyer
28th Sep 2017 (7 years ago)
W Churchill
Kind when you want to rent, rude and disrespectful when there is any problem with the flat. House share is better than rent from them..
Tenant
1st Jun 2017 (8 years ago)
A Karlecka
Worst agency ever! Multiple times when they tried to force me to pay for repainting rooms because of mold on the walls! Construction specialist told us that this is fault of invalid construction, not because of us! Stains of overpowered electrics would also have to be paid by me! They are showing 1x3 inches picture as evidence. They are also not respecting reports of faulties, because I still wait half a year to get my toilet to stop leaking all over.... Not respecting tenants, and high prices.. Shame on you!
Tenant
1st Jun 2017 (8 years ago)
R Ezeonyilimba
Worst agency... Very rude and false Reference givers.
19th Apr 2017 (8 years ago)
S Speed
Would like to thank everyone at keystone! You have all made buying our first home stress free & a great experience.
Having to move a lot sooner than expected due to water leaking into the electrics, and having nowhere permanent to stay with a four month old baby, you all pushed for us to have our keys within an impossible timescale.
If anybody is considering moving house, go down and see Ben and the team, they are BRILLIANT and will make you feel comfortable from the start, to when your keys are in your hand.
Buyer
5th Nov 2016 (8 years ago)
L Bartley
Our whole experience with Keystone has been nothing short of Perfect! It all started with an appointment with Ben, to gain an idea of how getting a mortgage would work, and what needed to be done! After having a chat about our needs, he did all the work in finding the mortgage that was right for us! Later that day, he had us approved, and arranged a viewing on the house we had already fallen in love with before stepping foot inside! Within half an hour of being accepted, Rachel was at the house waiting for us! That was it, bid was accepted, and the house was ours!
Not only did Ben source our mortgage, he recommended us to a solicitor, Byron Cross, (who will also be getting a review of this nature) and as first time buyers with no idea how getting our first mortgage would happen, this took away all of the initial stress!
Step by step, all of the team at Keystone kept us fully informed on progress, they made us feel at ease all of the way through our buying experience! Even on the day we were dude to get our keys, there was one hic up which the whole team worked hard on resolving, it made us feel like us having our new home on time was their priority and nothing else mattered!
If anybody is considering mortgage advice, buying a property, or even renting your home, I give you my word that you are in safe hands with Keystone!
Thank you all, we will be tucking into our Prosecco..... when we have a fridge :)
Buyer
5th Nov 2016 (8 years ago)
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