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  1. Home
  2. Laurels - London & Prime
Laurels - London & Prime Logo

Laurels - London & Prime

Closes at 8:00pm
6 Flitcroft Street, London, WC2H 8DJ
Laurels have sold over £1 billion of London & Home Counties property since our launch in 2015. We have an award winning marketing team that showcases your property with professional photography, social media adverts, detailed floorplans, and video tours all included within our service. This combined with our premium, bespoke and dedicated service is why we have discreetly, confidently, happily and professionally helped thousands of clients to achieve the maximum price with the minimum of fuss!

Opening hours

  • Monday 9:00am - 8:00pm
  • Tuesday 8:00am - 8:00pm
  • Wednesday 8:00am - 8:00pm
  • Thursday 8:00am - 8:00pm
  • Friday 8:00am - 8:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 4:00pm
View all details

Accreditations

  • tpos

Laurels - London & Prime Reviews (111)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 7% 1/5 Stars
    7%
All (111)
Seller (51)
Buyer (23)
Landlord (4)
Tenant (5)
General (28)

D McDougall

5/5 Stars
We recently bought a flat through Laurels, Katie and Olivia were great at communicating throughout the sales process and even after the sale was complete. Considering how stressful the process can be, they were always polite and willing to help.... Read more
Buyer
5th Nov 2024 (14 weeks ago)

S Yassini

5/5 Stars
Laurels and the entire team were fantastic in helping me purchase my flat! They made the process straightforward, always keeping me informed and answering my questions promptly. I truly appreciate all the support .... Read more
Buyer
27th Oct 2024 (15 weeks ago)

G Barrett

5/5 Stars
Good service, the house purchase went smoothly and Liam responded promptly to all my questions.... Read more
Buyer
26th Oct 2024 (15 weeks ago)

J Hartley

5/5 Stars
Laurels helped me and my partner buy our first house. Olivia was super helpful throughout the process always happy to answer any questions we had and to get the purchase across the line as quickly as possible.... Read more
Buyer
25th Oct 2024 (15 weeks ago)

A Locke

5/5 Stars
Upon recommendation we used Laurels for our house sale, and we weren’t disappointed. Fraser and the team took great photos and took an interest in getting a good result for us. Unfortunately our first buyer pulled out but Fraser immediately had another buyer in mind and this time it worked smoothly and we sold it. Thanks to everyone who made it a successful outcome.... Read more
Seller
24th Oct 2024 (16 weeks ago)

J Khan

5/5 Stars
Olivia has been absolutely brilliant, which is not something I have ever said about any estate agent. She is a rare combination of highly professional, personable, efficient and highly effective operator. Our property purchase journey was complex with a lot of moving parts and i found her to be highly engaging, very innovative in the solutions she proposed and despite all difficulties she persevered above and beyond duty. Our experience with Olivia has been first rate and i would throughly recommend people using Laurels purely due to this interaction.... Read more
Buyer
22nd Oct 2024 (16 weeks ago)

C Watson

5/5 Stars
Olivia has been excellent throughout our sale and purchase, always prompt and responsive with communication and great at chasing up slow solicitors! It's been a long process but she and Laurel's have helped us through it. 5/5.... Read more
Seller
21st Oct 2024 (16 weeks ago)

S Hicks

5/5 Stars
Liam and his team have been great with my sale. Out of all the estate agents I reviewed he was the most personable and honest. My sale has been difficult with various sales falling through for different reasons but Liam has managed to secure a buyer quickly without applying pressure on me to drop my price each time. I also had to pull out of a chain sale twice, and the first time Rob was amazing at keeping me calm and buying me time to decide what I wanted to do. Great people skills. The sales progression team agent Sarah has been amazing. I’m now at the stage where exchange has happened and it’s a few days from completion and I’m very grateful for their help. I don’t think I could have done this without her and Liam’s support and chasing. Even with our new purchase Liam responded instantly and helped with making sure we could prove our sale had gone through. Something which he didn’t have to do as quickly as he did as it doesn’t benefit him. Thank you again I would use Laurels again!... Read more
Seller
11th Oct 2024 (17 weeks ago)

R taylor

5/5 Stars
Liam helped sell my house in Bermondsey. He was professional and personable. The marketing / photos were high quality and a number of viewings were set up within the first week. Liam is not a typical estate agent, he understands people and doesn't push the hard sell and he understands when people are really interested in buying a property and has a higher chance of a successful sale. The process ran smoothly from start to finish and I would highly recommend.... Read more
Seller
11th Oct 2024 (17 weeks ago)

J Radford

5/5 Stars
We can't recommend Olivia and Laurels too highly. After trying three other estate agents with no success, Olivia found us a delightful young couple to buy our house and she kept with us despite various set backs right through to completion. One of the advantages of the way Laurels work is that it was Olivia who signed us up and showed the house and sorted out all the problems that beset the sale, which made it much easier for us to understand the progress being made, especially towards the end when we were abroad on holiday. Thank you very much Olivia, Jon and Anita.... Read more
Seller
12th Sep 2024 (22 weeks ago)

B Güllü

5/5 Stars
I had an excellent experience working with Laurels, especially with Katie Cullivan. She’s been incredibly professional, communicative, and proactive throughout the entire process. Her dedication and attention to detail have made a complex chain process smooth and stress-free. Highly recommend Laurels to anyone looking to buy or sell a property!... Read more
3rd Sep 2024 (23 weeks ago)

K Hannah

5/5 Stars
Josh and his team took over the sale of our flat after a disappointing first attempt with another agent. We were unsure about whether to go with Laurels, having only heard about and reached out to them after their letterbox drop...but were instantly impressed by their work ethic and style. Josh was honest, proactive, really responsive and communicated well. We would highly recommend Laurels to anyone looking for an agent committed to achieving the best outcome for their clients! Thank you Josh and team for making the sale process smooth for us.... Read more
Seller
30th Jul 2024 (6 mo. ago)

C Mckeon

5/5 Stars
I had the pleasure of working with Olivia during the sale of a property, and I can't recommend her highly enough. She truly went the extra mile to ensure everything went smoothly, even in challenging circumstances. Olivia's dedication and hard work were evident throughout the entire process. Her professionalism and commitment made a potentially stressful experience much easier to navigate. Thank you, Olivia, for your outstanding service!... Read more
Seller
25th Jul 2024 (6 mo. ago)

A Melody

1/5 Stars
In reply to the 5 Star review left by Marius. I’m the very difficult seller he refers to. Clearly Laurels are EVERYTHING a Vendor needs to AVOID in an Estate. They completely lost site of who their client was and ignored repeated instructions to cancel the sale to the point I believe it was forced through against my wishes. Stick to a local agent that had a Branch rather than this lot who IMO just stuck it on an agents portal and were incapable of even writing up a meaningful bio on the property... Read more
Seller
21st Jun 2024 (7 mo. ago)

J Akinss

5/5 Stars
Wow, what can I say? Selling A house can be difficult, but the quickness and effort Robert put into getting the property completed is second to none. The communication was amazing. I highly recommend them as they go above and beyond for their clients. Thank you again, Laurels!... Read more
Seller
12th Jun 2024 (7 mo. ago)

G Moore

5/5 Stars
I had an exceptional experience with Laurels. From start to finish, John and April were absolutely fantastic - professional, knowledgeable, and incredibly helpful. They went above and beyond. Highly recommended!... Read more
8th Jun 2024 (8 mo. ago)

M Zareba

5/5 Stars
We recently bought a property through Laurels and worked with Olivia Greenwood – she was excellent from start to finish - friendly, responsive and helpful. Olivia supported us with very difficult sellers and made the whole process way easier. Wouldn't hesitate to recommend them!... Read more
Buyer
5th Jun 2024 (8 mo. ago)

S Martin

5/5 Stars
Josh and the team at Laurels did a great job of making the sale go through quickly and keeping us informed throughout. Thank you!... Read more
Seller
2nd May 2024 (9 mo. ago)

A Byrd

5/5 Stars
Had a fairly challenging sales process and the Laurels team were exceptional at keeping us up-to-date, chasing things up and keeping things moving. The agent was great and got us a price we were very happy with. Wouldn't hesitate to recommend.... Read more
Seller
6th Apr 2024 (10 mo. ago)

B Lewis

5/5 Stars
Buying a house is normally incredibly stressful- but John Carlisle at Laurels made our purchase easy. Always available to answer any question and most importantly, completely truthful and honest on all matters. Having dealt with more than a few shifty real estate agents, was a refreshing change. Would highly recommend John and Laurels to anyone buying or selling in the area.... Read more
Buyer
25th Mar 2024 (10 mo. ago)

C Gerrard

5/5 Stars
John Carlisle did a superb job with the house. Unlike other estate agents, he worked EVERY day, selling the house in 10 days in a tough market. His communication was also the best. Thanks... Read more
Seller
20th Mar 2024 (10 mo. ago)

A Johansson

5/5 Stars
We came across Laurels and were immediately impressed by their marketing material and initial conversations. We had our property listed with Truuli estate agents for 3 months before they managed to get an offer worth considering. It then fell through and we decided to use another agent (as the communication, business approach and general effort was poor with Truuli). On meeting Khiera Cornwall from Laurels, we were immediately impressed by her approach and how she listened to all that we had to say and did her best to meet our expectations. And she nailed it! Her communication was spot on, letting us know what was happening at every stage of our sale and she was honest. She was committed and she clearly cared about selling our house — we weren't just another number. Not only did she sell our house in 22 days (in December!) but she also secured a higher sale than what Truuli had managed. The whole process was a much smoother and enjoyable (as enjoyable as a house sale can be) one with her. I would definitely recommend Khiera and the team at Laurels.... Read more
Seller
18th Mar 2024 (10 mo. ago)

R Shaw

5/5 Stars
First time selling a house in 25 years I was very apprehensive, as I was buying new build the company got 3 estate agents in to value and compete against each other , what I must say from the very first meeting Laurals ( Fraser ) was one step ahead or the game. He had the house on the market before the others had even sent a photographer round , by the time they had, laurels had sold the property ( 8 days ) for the price we wanted. Again through the whole process Fraser kept us informed and nothing was to much trouble for him, I think Laurels are lucky to have him . And would highly recommend laurels ????????????????????... Read more
Seller
27th Feb 2024 (11 mo. ago)

R Mouland

1/5 Stars
We arranged a viewing on a property through Laurels, and drove 3 hours from Cambridge to view it. The agent failed to turn up. We knocked on the door of the property to make sure the agent wasn’t inside; it was clear that someone was inside, but did not want to be disturbed. As we were leaving, 30 mins after the viewing was scheduled for, we received a call from the agent. They told us that the house had already been sold a week previously - before we had even booked the viewing over the phone! So, we travelled 6 hours in a day only to needlessly bother the owner of an already sold property. I would suggest that any potential sellers be wary of Laurels when choosing an agency to list their property with.... Read more
17th Feb 2024 (11 mo. ago)

E Lucas

5/5 Stars
Great customer service especially Robert Muat who went above and beyond for us! Really made us feel valued. Thank you so much!... Read more
14th Feb 2024 (11 mo. ago)

S Marie

1/5 Stars
Very poor service. I've been trying to book a viewing for a few days now and told each time that the team are out of the office. I stated as much to them directly and politely. Lauren from reception just put the phone down on me, very unprofessional.... Read more
9th Feb 2024 (1 year ago)

V Sinet

5/5 Stars
Highly recommended - the whole team went above and beyond, from Rob Muat who runs a fantastic agency and gives great advice, to the estate agents and the sale progression team, we felt very supported throughout the experience thanks to John Carlisle, April Tucker, Katie Cullivan.and especially Olivia Greenwood who was very proactive and helpful towards the end. Our situation got complicated but the team was patient and solution-focused which was extremely appreciated in times of pressure. Laurels has very high standards and outstanding customer service, big thanks to all involved in our sale.... Read more
Seller
7th Feb 2024 (1 year ago)

N Al-tekreeti

5/5 Stars
We are happy to deal with the Laurels and we are thankful for their honesty, commitments and accuracy appointments. Specially I would like to thank Olivia amd Robert for their patience and helping us with every step in the deal. I highly recommend the Laurels and will not hesitate to deal with in future. Good luck and all the best. Best regards.... Read more
18th Jan 2024 (1 year ago)

T Spence

5/5 Stars
Laurels (Jordan in particular) worked incredibly hard to sell and then to rent our flat in a difficult market and found us some great tenants. Very communicative throughout the process as well. Highly recommend!... Read more
Landlord
18th Jan 2024 (1 year ago)

N Widder

5/5 Stars
We switched to Laurels after our chain broke down when we lost the buyer for our flat. The house we wanted to purchase was being sold by them, so we had gotten to know them already through that process. We were hesitant to switch agents because we did like the ones we were working with. But it quickly became clear it was the right choice, as with Laurels we had a completely different experience from any other estate agents we have ever dealt with. They were highly professional, friendly, and capable through every part of the process, from their recommendations of how to market our flat to the way they did the photography, and the way they handled a number of tricky issues that came up during progression all the way to completion. We're really grateful to Josh, Anna, April, Rob, John, and all the rest for their hard work. We would recommend them to others without hesitation.... Read more
Seller
14th Jan 2024 (1 year ago)

J Entwistle

5/5 Stars
Fraser was incredibly helpful with the sales negotiations. He is very efficient and provided regular updates. He is a credit to your team.... Read more
Seller
12th Dec 2023 (1 year ago)

C Millard

5/5 Stars
Jordan and April were amazing whilst handling a property purchase earlier in the year. Both of them were so eager to help and they were always available to discuss any matters, no matter how big or small. I would highly recommend Laurels to anyone looking to buy or sell a property, particularly Jordan and April.... Read more
Buyer
8th Dec 2023 (1 year ago)

V G

5/5 Stars
Very professional, thorough, helpful and friendly. All communcation was spot on and timely which helped ease the stress of the moving process. Josh was very helpful, he would bend over backwards to help and I miss our chats! I wish him well in his career.... Read more
13th Nov 2023 (1 year ago)

M Khurram

5/5 Stars
I purchased my house in August 2023 and it is now November 2023 and I am just writing this review for Laurels. The moral of the story, even though 3 months have gone by, no day has gone by where I have not felt gratefulness towards Laurels for their absoutley outstanding service in helping me during the sale process. April in Sales Progression Team – Thank you so much for your help, dealing with me ever so kindly. Providing me with your support during such a difficult time. Thank you for your utmost patience in responding to emails, calls and voicemails. Constantly chasing the matters for me and most importantly never ever losing your cool and always extending a warm ‘hello’ on the phone, even if you were calling me for the 4th time in the day. I really did appreciate your help and I will always remember your kindness. Matthew – Thank you for going above and beyond, for bringing my first ever set of keys to me. Thank you for staying behind and sorting matters when no one was available. Thank you for going above and beyond in providing support. Leoni – It all started with yourself and I have to extend my thanks to you for being on the ball, extremely efficient and kind in you customer service. I have to recommend Laurels to everyone. An extremely friendly bunch of people, with an individualistic approach to every client, dealing with so much empathy kindness and love. And the most important thing – GETTING THE JOB DONE. Thank you all.... Read more
Buyer
10th Nov 2023 (1 year ago)

T Ronder

5/5 Stars
Liam at Laurels has been a pleasure to work with. Proactive from the start, fully available in the important early stages, I can wholeheartedly recommend the company with Liam at the helm. He found us excellent buyers and went the extra mile to hand deliver our signed papers when timing was tight. He was always clear-sighted and actively engaged in the process. I also found the fact that it was Liam himself who showed potential buyers round, rather than another member of the team which is often the case with larger estate agents, a complete bonus. It made the whole procedure personal and built up a lot of trust. The only downside is that we took his advice on which solicitor to go with (Taylor Rose) and that was the part of the process which we found extremely impersonal which didn’t work for us at all. Find your own solicitor and Laurels is a great choice!... Read more
Seller
6th Nov 2023 (1 year ago)

N O

5/5 Stars
Excellent service so far. Josh was responsive, punctual, and extremely helpful. Highly recommend.... Read more
31st Oct 2023 (1 year ago)

B Crampin

5/5 Stars
We completed last week on a purchase through Laurels. Liam, April and the whole team were helpful, proactive and efficient throughout the process, and we would highly recommend them to anyone looking to buy or sell a property.... Read more
Buyer
31st Oct 2023 (1 year ago)

J Hobbs

5/5 Stars
Laurels were great from start to finish. They sold my property where 2 other agents had failed. Once we had agreed a sale the progressions team took over and they were there for every question we had and helped make the experience less stressful all the way through to completion. They really were all so helpful and way above the rest.... Read more
Seller
26th Oct 2023 (1 year ago)

C Paterson

5/5 Stars
The Laurels team was a breath of fresh air dealing with the sale of our house during Spring/Summer. From start to finish interactions and updates were dealt with in a friendly, efficient but professional manner. Particularly, we worked with John who was always keen to support in any way possible and made our transaction much less stressful than it could have been, especially on moving day! Would definitely recommend.... Read more
Seller
26th Oct 2023 (1 year ago)

SNK

5/5 Stars
Our journey started way before we instructed Laurels! We had met Olivia Greenwood a few months before taking the plunge and were impressed with her honesty and her approach. Fast forward a few months later we selected and instructed Laurels who secured our sale in the first weekend. A few blocks along the way but Olivia was keen to sort and she did! always maintaining contact event though she was promoted. Once our purchase was sorted, April Tucker took lead the way and managed the sales progression process letting us focus on packing. Thank you both. In my interactions with Laurels I have spoken to most of the staff and have found them all to share the same values.... Read more
Seller
20th Oct 2023 (1 year ago)

K Kekhia

5/5 Stars
guys, Laurels are soooooo amazing. okay so we had varying issues during our purchase of a property and we had issues which did become at times really worrying and stressful…BUT…everyone at Laurels were incredibly helpful and soooo supportive. Really recommended and these guys will be there for you and will make your house move so much more supportive and comfortable... Read more
Buyer
19th Oct 2023 (1 year ago)

S Graham

5/5 Stars
Olivia at Laurels was an absolute delight to work with. She was full of energy and commitment from the start. She said that she would sell our house on the first day and she actually did! A consummate professional, she deserves every success. I would hire her again in a heartbeat.... Read more
Seller
18th Oct 2023 (1 year ago)

R Sherrington

5/5 Stars
We recently bought our first home through Laurels and experienced an excellent service from start to finish including cajoling some less than impressive solicitors involved at both ends of the transation. Contact was regular but not intrusive and when communication between solicitors seemed to have hit a brick wall they stepped in to help the process and smooth things over between all parties. I'd like to specifically mention April Tucker and Robert Muat who were excellent throughout. Thanks for helping us with one of the most important and stressful decisions of our lives! Highly highly recommend... Read more
Buyer
5th Oct 2023 (1 year ago)

C Dunkerton

5/5 Stars
Absolutely fantastic experience with Laurels they are honestly the best agent I have worked with. Olivia in particular from the start was helpful informative and bang on with her market intel. It has been tricky as my first buyer pulled out at the last minute but Olivia supported me all the way and never lost interest in the property. Towards the end of the process Rob too was fantastic in getting this across the line and so want to say a massive thank you to you both and everyone else I had dealings with at Laurels. I would Highly recommend ??... Read more
Seller
29th Sep 2023 (1 year ago)

A Taylor

5/5 Stars
Efficient company, have arranged lets and tenancy agreements over last 3 years. Katie Cullivan has been particularly helpful recently given straight forward, clear answers and organising inventory, cleaning etc.... Read more
Landlord
28th Sep 2023 (1 year ago)

J Meads

5/5 Stars
John Carlisle managed our sale after we were let down by another local agents. Worked hard, kept us informed and was open and honest in all our exchanges. A happy outcome - thanks John (and the rest of the Laurels team!)... Read more
Seller
22nd Sep 2023 (1 year ago)

K Ng

5/5 Stars
Was looking to rent a place while our flat was being repaired from a major fire, and Robert at Laurels was really supportive, empathetic and kind to our situation. The viewing was easy to schedule, everything went smoothly, and communication felt extremely honest and genuine, unlike most other estate agencies I've dealt with in my 9 years in London. Though my offer was rejected, I would still say it was a 5* experience... Read more
22nd Sep 2023 (1 year ago)

S O'Callaghan

1/5 Stars
Misleading sales tactics that completely misrepresented the service we would receive. Would take days for the estate agent to get back to us once a viewing did take place. It is clear their motives prioritise a quick sale no matter what the price offered and not their clients needs. Given the significantly higher rate of commission the company demands the customer service is entirely unsatisfactory. Would not recommend at all.... Read more
15th Sep 2023 (1 year ago)

D Farkas

1/5 Stars
Our recent rental experience with this Laurels office was horrendous. Numerous unanswered e-mails, failed to provide resolution for ongoing issues and pretty much just facilitated the completely unacceptable opereations of a delusional landlord. Very dissapointed and will be avoiding them in the future.... Read more
Tenant
11th Sep 2023 (1 year ago)

O Leatham

5/5 Stars
Both Robert and Liam, along with the the team in the office, were incredibly helpful and professional in supporting us and the seller our recent purchase of a house in Walworth. I couldn’t recommend them more highly. Great communication throughout the process and speedy answers to any questions asked.... Read more
Buyer
10th Sep 2023 (1 year ago)

C Cassedanne

5/5 Stars
We actually met Liam on the street while waiting to view adjacent houses! A couple of months later and he showed us around our future home. He's been excellent at liaising between us and the sellers, facilitated a useful meeting between us, and his team (particularly April) have been instrumental in moving things along to exchange. Would highly recommend!... Read more
Buyer
9th Sep 2023 (1 year ago)

H C

1/5 Stars
We have rented a house through this agency, it was a scam done by landlord and agancy, never rent or buy anything from this agancy????... Read more
Tenant
8th Sep 2023 (1 year ago)

H Latham

5/5 Stars
Rob and his team helped sell my Mum and Stepfather’s house after they had both passed away. I felt totally informed at every stage and when we had a keen buyer, he then handled the sale of their house too. The whole process has been smooth and they have made a difficult situation much easier-by providing full confidence in everything they have done. Highly recommend... Read more
Seller
4th Sep 2023 (1 year ago)

C Klein

5/5 Stars
I have bought and sold several houses and am very cynical about estate agents as a result. Liam is completely different. Indeed, I was wondering if he really was an estate agent! Very kind and supportive in an extremely difficult property market and always a positive approach. His photographer, Rachel, was terrific and made what can be a very uncomfortable experience pleasant and happy. Also, very impressed that he uses public transport. Good on you, Liam!... Read more
Seller
23rd Aug 2023 (1 year ago)

P Nasuta

5/5 Stars
Great agency! Quick contact and immediate response - special thanks to the property management team - especially the fantastic Katie Cullivan, who solved our problems very quickly. THANK YOU :)... Read more
16th Aug 2023 (1 year ago)

F G

5/5 Stars
Having April Tucker i found her to be very knowledgeable, and professional, and always took my call never had to wait for her to call me back. You are a credit to your company. Frank, of Ewell.... Read more
2nd Aug 2023 (1 year ago)

I Singh

5/5 Stars
My experience with Laurels was great! From viewing to moving in everything was done, quite nicely! Hugely recommend them!... Read more
Tenant
17th Jun 2023 (1 year ago)

Anne

5/5 Stars
We were honestly so impressed with the level of support and personal attention we received from Laurels. After a previously "indifferent" local estate agent, their enthusiasm and willingness to go the extra mile was refreshing at such a stressful time. I genuinely would recommend the company in general and Sharnel and April in particular. It was a good day for us when they came knocking at our door!... Read more
24th May 2023 (1 year ago)

T Catton

5/5 Stars
We spoke to Fraser who was very helpful and knowledgeable. Absolute pleasure to talk to.... Read more
17th May 2023 (1 year ago)

A Dicker

5/5 Stars
I can only say that Sharnel, Olivia and April (and the rest of the team), have worked so hard to make the sale of our house happen, and we are absolutely delighted that we have moved into our dream home today. I would thoroughly recommend Laurels as THE Estate Agency to use if you want to sell your home.... Read more
Seller
20th Apr 2023 (1 year ago)

D Brett

5/5 Stars
We feel we have received a very personal service from Olivia, she has always been at the end of the phone or email and has always gone the extra mile, so much so that we feel she is not just our agent but a friend. From the service we have received we hope as a company that Laurels continue to grow and expand into other parts of the country. We would strongly recommend Laurels to anyone who is considering putting their property on the market. Thank you to Laurels and especially Olivia for all the help and assistance. Definitely a 5 star service!!... Read more
13th Apr 2023 (1 year ago)

F Basu

5/5 Stars
I recently sold 2 properties through Laurels and my experience was nothing but fantastic throughout. Both went under offer within 10 days of going to market, the first at very close to asking price, the second at asking price. Olivia and Liam, in particular were so proactive, focused and knowledgeable. The service offered from Laurels throughout stood in stark contrast to any I had previously received from the big high street agents.... Read more
Seller
7th Apr 2023 (1 year ago)

M MacGlinchey

5/5 Stars
Highly recommend this agency, especially John Carlisle. He has made our letting experience pain free and effortless, and responded quickly and helpfully to our many queries. Our offer was taken swiftly to the landlord which no doubt helped us secure the property. 10/10 experience overall!... Read more
Tenant
29th Mar 2023 (1 year ago)

S Bidwell

5/5 Stars
When I'd been let down at the last minute, this company saved the day and pushed as much of the legal jargon through as they could: they were on the case for the exchanges everyday. I cannot thank Jordan enough for his commitment to selling my place and fulfilling promises. I highly recommend this company.... Read more
Seller
24th Feb 2023 (1 year ago)

A Deane

5/5 Stars
I purchased a property through Laurels, and once the offer was accepted Liam and April were great, supporting the activity to allow a really quick exchange.... Read more
Buyer
21st Feb 2023 (1 year ago)

R S

5/5 Stars
Great agent, great professionalism, great people... Read more
7th Feb 2023 (2 years ago)

A Binfield

5/5 Stars
Liam and his team were very professional in all aspects of our property sale. Quick to respond to any questions or concerns we had. The process of staging our property prior to photographing did take some time but the results were outstanding. Would highly recommend them if your looking for someone to market your property.... Read more
Seller
18th Jan 2023 (2 years ago)

A S

5/5 Stars
Great working with Jack at Laurels on our new build planning schemes in Surrey offering honest and sound advice and support when required. Highly recommend.... Read more
18th Jan 2023 (2 years ago)

J Page

5/5 Stars
Just sold with laurels so happy with the team especially Georgie and April who both worked extremely hard making our move easy. Thanks again we have recommended you to all our family and friends.... Read more
Seller
17th Jan 2023 (2 years ago)

R Bricknell

5/5 Stars
I have found Liam and the team at Laurels to be a world apart when it comes to estate agents. Probably most telling proof is the fact that months after our sale, Liam has been willing to act as a go-between with the new owner, and he has a good relationship with us both. Liam is a nice bloke, who isn't afraid to graft for the sale. 5 stars!... Read more
Seller
17th Jan 2023 (2 years ago)

G Gondolier

5/5 Stars
Really helpful team from start to finish I would highly recommend this guys Easy to deal with always replied to my messages and I have also been given a very helpful advice when needed Someone which you can trust You are on safe hands!!! Many thanks Liam and team!... Read more
17th Jan 2023 (2 years ago)

N sanders

5/5 Stars
I would 100% recommend Laurels Estate Agents. From my initial enquiry to completion, everyone I had dealings with was very professional and knowledgeable. I would definitely use them again and I would recommend them to all. Thank you team Laurels, it was a pleasure to have you all on my side.... Read more
5th Jan 2023 (2 years ago)

S Meldrum

5/5 Stars
Great service provided by everyone at Laurels throughout the process. Always available to help with any questions and they made sure the whole letting process moved along so quickly and stress free. I couldn't recommend them highly enough.... Read more
Landlord
1st Nov 2022 (2 years ago)

C Page

5/5 Stars
We recently sold with Laurels our property consultant was Joshua Takouni . We found Josh to be extremely professional, knowledgeable of our property and area, this was exactly what we wanted from an Estate agent. Georgie Howes has been our client services consultant and kept in touch throughout. We also went with Josh's recommendation for solicitors Taylor rose who have also been fantastic, our moving experience has been a lot easier than we expected as the communication has been great with this team. All thanks to Josh we will defiantly recommend Josh and Laurels.... Read more
Seller
24th Oct 2022 (2 years ago)

P Woods

5/5 Stars
Laurels are a friendly, efficient and reliable company. I have been extremely happy with the service they provided and I would have no hesitation in recommending them.... Read more
24th Oct 2022 (2 years ago)

M Balch

5/5 Stars
Just hadvthem around to put our place on the market wonderful service and politeness LIAM and JOSH always answer your calls promptly lovely people to deal with... Read more
Seller
11th Oct 2022 (2 years ago)

M Bazley

5/5 Stars
Great service. Professional, friendly and attentive at all times.... Read more
9th Sep 2022 (2 years ago)

T Awan

5/5 Stars
Great experience with Laurels! Liam, Adriana, and Lucy were brilliant and helpful throughout the buying process.... Read more
Buyer
3rd Sep 2022 (2 years ago)

V Gomes

1/5 Stars
Careful!! If renting with them, they actually represent landlords at times, and will only let you know after signing the contract that you're now dealing with the Landlord directly, mine happened to be a very doggy one and I had the most awful experience and lots of monies and my assets taken off from me... These is NOT and honest company, don't work with them for your sake.... Read more
Tenant
27th Aug 2022 (2 years ago)

R Ghannam

5/5 Stars
Finally got round to doing a review.. really liked Elliot and the team.. friendly, they always responded.. always polite. Even when we lost a buyer.. we gained three more within a week! The team persevered, committed and pulled through!! Would definitely recommend them!!... Read more
Seller
5th Aug 2022 (2 years ago)

J Lancaster

5/5 Stars
Absolutely brilliant service from Laurals Estate Agents. Ruby and Lucy were amazing from start to completion and even when there was a minor hiccup (no fault of Laurals) Robert the MD called and the issue was dealt with immediately. Totally professional,Friendly, hard working and show such dedication. They have our highest recommendation. You certainly won’t be disappointed with this team which are a credit to Laurals. Many thanks to you all. ????... Read more
10th Jun 2022 (2 years ago)

J Leach

5/5 Stars
We bought a house in West Norwood through Laurels. Robert and his team were always available to meet us at the property when we needed to take measurements, or let in surveyors when we had booked them in. All in all they were helpful and proactive during the negotiation and purchase process. Recommended!... Read more
Buyer
6th Jun 2022 (2 years ago)

J Rankine

5/5 Stars
Its 30 years since we bought and sold a house and initially I was swayed to sign on with a popular fixed price company but then we had a visit from the ladies from Laurels. From the outset I was impressed with their enthusiasm and hunger to sell. They persuaded me to let them take photographs of the house so that they were ready to go if I changed my mind about the company. The photos were so good we're keeping them as a memento of our house. Needless to say we weren't impressed with the other company who seemed to just put the house on the market and expect it to sell itself. Another couple of errors soon had me calling Laurels and they were immediately on the case seeking potential buyers and we were sold within a couple of weeks. My neighbour has now engaged them on my recommendation and got the same impression. Highly recommended.... Read more
Seller
1st Jun 2022 (2 years ago)

A Stapleton-Forde

5/5 Stars
Very modern, clean, cosy and professionally environment. Staff are very friendly and professional... Read more
1st Jun 2022 (2 years ago)

T Clark

5/5 Stars
Excellent service provided throughout the purchase process. Jordan and Zac were v. helpful and friendly throughout.... Read more
Buyer
31st May 2022 (2 years ago)

A Pope

5/5 Stars
We used Laurels to sell our home at the beginning of this year, they gave us a fantastic service from start to finish. Our Sales contact, Jack, was transparent, enthusiastic and knowledgeable from the first day we met him, and he was backed up by a cohesive team at the office hub. The images for the sale were excellent, with plenty of support where necessary from an experienced photographer, dedicated to representing interiors. Jack organised strategic viewings 6 days after the house went on the market, and it was sold the very next day. We cannot fault Laurels - they knew the area well, the market and their customers, and the competitive commission rate made asking them to represent us a win-win situation. We would 100% recommend them.... Read more
Seller
31st May 2022 (2 years ago)

C Stripp

5/5 Stars
Jordan at Laurels estate agent has gone the extra mile every time to assist with our purchase. Always taking our calls and quick to provide solutions and help. Always trying to make the sale go as smooth as possible an take as much stress away from us as possible.... Read more
Buyer
26th May 2022 (2 years ago)

K Hedges

5/5 Stars
Lucy, Ruby and the team were really helpful, knowledgeable and responsive.... Read more
17th May 2022 (2 years ago)

T Chan

5/5 Stars
The Laurels team did an amazing job for my buy-to-let property purchase. From my first enquiry to viewing, all through to the completion process and then finding tenants and full management. They were professional, responsive and on top through out. All the team were friendly and ready to help. Would recommend to anyone looking for a property agent having the personal edge and able to cater for specific needs.... Read more
Buyer
9th May 2022 (2 years ago)

M zeff

5/5 Stars
What a fantastic company to deal with. Laurels found me a buyer very quickly with an acceptable offer and were very supportive during several months of never ending solicitors’ enquiries. Many thanks to a wonderfully professional team.... Read more
Seller
8th May 2022 (2 years ago)

E Young

5/5 Stars
Great service provided by Liam Naldrett and his team. Due to no fault with Laurels, several transactions were unable to be completed, but Liam never gave up and on each occasion he was able to find an alternative buyer within the week, finally resulting in successful outcome. His team were always available to provide updates and ensure that matters were progressed. I can highly recommend Liam and his team!!!... Read more
Seller
25th Apr 2022 (2 years ago)

T C-G

5/5 Stars
Brilliant team, who I have recommended to both friends and family. Rob and his team were informative and helpful through the process of selling our home and we would use them again in the future. Thanks again guys!... Read more
Seller
5th Apr 2022 (2 years ago)

J Read

5/5 Stars
Good firm, actually proactive, rather than sit back and wait. I dealt with Jack Williams, nice guy. Didn’t end up selling via them, but would certainly recommend.... Read more
Seller
29th Mar 2022 (2 years ago)

P Messeder

5/5 Stars
ON IT!!!!!!! That’s the best way we could describe the service we had from Laurels. From the first day they walked in to introduce theirselves to the day we exchanged contracts they were ON IT! There enthusiasm to get the job done with professional photographs, marketing, numbers of viewings, good time keeping at appointments, daily updates and communication was first class. All at a reasonable cost compared to other agents who quoted for the job. All of the staff were great but we would like to give a special mention to Jordan, Zac and Lucy. Would recommend.... Read more
Seller
4th Mar 2022 (2 years ago)

A Cruise

5/5 Stars
Josh Takouni was amazing and helped us sell our property quickly and professionally. Excellent communication and always on top of the process. He really delivered when our situation required a swift move and he got us a brilliant price. Recommend Laurels any day!... Read more
Seller
2nd Feb 2022 (3 years ago)

G Beresford

5/5 Stars
Great value compared with other agents, and a keen and enthusiastic team. I was kept updated on sale progress, viewings etc throughout by Adriana, and I'd definitely recommend Laurels based on the great service I received.... Read more
Seller
31st Jan 2022 (3 years ago)

K Price

1/5 Stars
Don't answer the phone and never follow up on promises... Read more
29th Jan 2022 (3 years ago)

A smith

5/5 Stars
I was approached by Laurels in a friendly and professional way by Elliot Miller who could not believe we had not sold our house. Elliott was true to his promise and sold our property within a couple of months bearing in mind our property had been on the market for approx. 3 years. I was under no pressure and cannot recommend this company enough and their staff (Lucy) and other members of the team. I was kept informed regularly on updates and their communication was excellent - so definitely give Laurels a try... Read more
Seller
25th Jan 2022 (3 years ago)

C Patel

5/5 Stars
I bought property via Laurens, they are very helpful, efficient, responsive and professional. Elliot, Lucy and Sales team, thanks very much for being supportive and friendly.... Read more
Buyer
17th Jan 2022 (3 years ago)

C Howard-Vallis

5/5 Stars
We recently bought a property with Laurels and can’t praise them enough. Everyone was extremely helpful and efficient and made the process as stress free as possible. Lucy in the sales progression team was absolutely brilliant and kept us informed of everything we needed. I’d highly recommend Laurels estate agent!... Read more
Buyer
11th Jan 2022 (3 years ago)

Banksy

5/5 Stars
We sold our house via Laurels. whose service was first class. They were professional at all times and managed the process easily and smoothly. They also managed to fine a buyer very quickly at a great price. I would certainly use them again.... Read more
Seller
5th Jan 2022 (3 years ago)

A rajah

5/5 Stars
Thank you Lucy, Dan, Rob, Tihanna and team for your great work. Extremely professional and great communication throughout the process!... Read more
9th Dec 2021 (3 years ago)

J Angus

5/5 Stars
I decided to use Laurels Estate Agents after trying to sell my house with another estate agent without any luck. Adriana was so professional but also very friendly and helpful and arranged everything for putting my house on the market with them. The photos of my house looked amazing and the marketing was great. They lined up lots of viewings and I had 2 offers over the asking price within a couple of days of my house being on the market with Laurels thanks to some fantastic negotiations from Humza. The aftersales process is being handled by Lucy, I have exchanged contracts and due to complete next month. Lucy has been great, any correspondence has been dealt with promptly and the whole process has been completely stress free. I even got a phone call congratulating me on exchanging from Adriana and the managing director Robert which goes to show the whole team care about their clients. I can’t thank Laurels enough for the wonderful service I’ve recieved from everyone and I will be recommending Laurels to everyone!... Read more
Seller
9th Dec 2021 (3 years ago)

M Mahl

5/5 Stars
Laurels delivered an outstanding service from the initial chat to completion. The whole team were professional, efficient, friendly and always willing to help with any queries. I was always kept updated with the progress of the sale of my property. A BIG thank you to everyone for making the whole process as easy & stress free as it was.... Read more
Seller
29th Nov 2021 (3 years ago)

P Smigiel

5/5 Stars
A 5* service from the start. A big thank you for all your help and support.... Read more
28th Nov 2021 (3 years ago)

Utkarsh

5/5 Stars
I used Laurels to let out my property in Surbiton and my experience with them was great! Jordan was very professional and was super helpful in answering all my queries. It was a pleasure working with him and he ensured property was let out within a week. Definitely recommend their service and I would use them again in the future.... Read more
Landlord
25th Nov 2021 (3 years ago)

D R

5/5 Stars
From the beginning the team were very friendly and supportive. They found a buyer within days and were brilliantly managing a whole sale process, especially Lucy, who has pushed and chased, when things got complicated.... Read more
Seller
24th Nov 2021 (3 years ago)

M O'Meara

5/5 Stars
I would give Laurels 10/10, excellent agency, they really did an amazing job on the Sale and exchange of my property in Surrey. I dealt with Elliot Miller who did a super job marketing my home. Plus, Lucy Fellow did an amazing job as the Client Services Manager, ensuring exchange happened on-schedule, as well as the wider Laurels team. If you want a digital agency who can market / sell and provide the right level of support/ comms and ensuring sale success, look no further than Laurels. Regards, Mark, Carmela & Family.... Read more
Seller
12th Nov 2021 (3 years ago)

D Brooks

5/5 Stars
I found laurels estate agents very helpful with the sale of my property I only had it on with them for a few days and had a buyer which I was very impressed with I will definitely recommend them to friends and colleagues, I would also like to mention Elliot Miller who was brilliant and kept me updated throughout he definitely has a great career ahead of him in this field many thanks again to all at laurels. Danny Brooks... Read more
Seller
31st Oct 2021 (3 years ago)

N Fox

5/5 Stars
I have had a wonderful experience moving home with the Laurels team! All are incredibly committed, professional and extremely approachable. I would recommend them to anyone wanting to move. Having a supportive team by your side through this process is invaluable!... Read more
28th Oct 2021 (3 years ago)

A Rainbow

5/5 Stars
We recently bought a property through Laurels and worked with Lucy, Elliot and Rob - they were excellent from start to finish - really friendly, responsive and helpful. They supported us with difficult solicitors and accommodated all our requests including extra viewings and contacting the previous owners after the sale has completed. Wouldn't hesitate to recommend them!... Read more
Buyer
19th Oct 2021 (3 years ago)
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