D Mack
Great experience moving in. Suitable properties were disappearing as quickly as they became available. The team at Biscayne sent me a video tour when I asked from Scotland, before I could get down. They were flexible about the date I collected keys. The property itself is stunning. Beautiful inside and well maintained. I hope more properties like this in Bradford are brought to market for people.... Read more
Tenant
2nd Feb 2022 (2 years ago)
J Clarke
more bothered about getting they’re money. numerous calls about maintenance still haven’t fixed the issues. Told me the property had been fully cleaned. entered the property and found hairs in bath drain, inside of cooker was filthy, all dust and dirt brushed under carpet. absolute disgrace... Read more
Tenant
20th Jan 2022 (3 years ago)
P Gaekwad
I am extremely pleased to stay with two of the properties from Biscayne Properties. Professional and responsive. You guys made my stay memorable and thank you so much. And yes I highly recommend.... Read more
Tenant
24th Sep 2021 (3 years ago)
J Powell
Biscayne Properties offered a professional, supportive and timely service. Everyone I have interacted with throughout my tenancy have been incredibly helpful. I would highly recommend... Read more
Tenant
30th Jul 2021 (3 years ago)
I Rowe
One off the best estate agents I've come across nice polite staff members very helpfull and also do property maintenance which is a big help if needed... Read more
13th Jun 2021 (3 years ago)
S Tripathy
Excellent and well maintained spacious apartments. Thanks For everything Biscayn. Really appreciate the way you guys have taken care of all this during such a crisis time.
I strongly recommend this agency for their dedication and service and their good quality properties.
If I return to UK I will surely comeback to Biscayn for my next accommodation. I enjoyed my stay at manor Apartment.... Read more
Tenant
29th Apr 2021 (3 years ago)
I would give them negative stars if there was an option.
I would like to warn any potential landlords or tenants to stay away from Let My Property agent led by the most unprofessional and rude agents.
They claim to have a call centre which don’t exist, it’s really a call centre operated by a 3rd party who handles their calls when they don’t want to answer any phone calls.
As far as agent is concerned he talks like he will put the world right but when it comes to delivering the result is zero. In his own words “ he can’t be spending too much time dealing with my issues as he has plenty of other better things to do”.
I am a tenant in a property and they are the agents I had reported a problem to him regarding the location of the bins in November 2020 and now it’s 8th of April and still no solution. Well done let my property for not solving a customer issue in 5 months.
Also the last time when I left a review on google about their non existent service, Their agent rang me and convinced me to remove the review and he will solve the problem as that hurts their reputation.... Read more
Tenant
8th Apr 2021 (3 years ago)
K Ellie
First time ever using a lettings agency and I couldn't have asked for a better team. Russell and Toni have been amazing from day 1 answering all queries super quickly, the move in was so easy and my apartment is gorgeous and so quiet! Very professional and easy service. Thanks so much guys! X... Read more
Tenant
10th Mar 2021 (3 years ago)
R Bambina
Thank you Angela, for all our hard work and efficiency. My buyer told me that he found you really friendly, helpful and co-operative.
Highly recommend!... Read more
Seller
21st Nov 2020 (4 years ago)
A Taylor
A team of stars! My experience with Biscayne has been a breeze, thanks to their professionalism and well organized team. Russell was kind and courteous, and went the extra mile to address all my concerns. Very pleased!... Read more
11th Nov 2020 (4 years ago)
J Gaming88
NEVER RENT FROM THIS ESTATE AGENTS !!!
LANDLORD IS MORE BOTHERED WHAT THE OUTISDE LOOKS LIKE THAN THE STATE OF THE REPAIRS THAT NEED DOING INSIDE TOLD NEUMEROUS TIMES IT NEEDS SORTING NOTHING IS EVER DONE!!! AND WE WILL BE CONTACTING ENVIRONMENTAL HEALTH BECAUSE THE KITCHEN IS NO LONGER IN USE DUE TO SEVERE MOULD THAT HAS BEEN IGNORED FOR THE 6 YEARS !!!!! POOR POOR COMPANY AND I WOULD LOVE TO SPEAK TO SOMEONE REGUARDING THIS !!!... Read more
Tenant
2nd Sep 2020 (4 years ago)
S Sapri
Amazing service. Many thanks to Angela for helping me moving to a new flat during this hard time. Very responsive honest, and Professional.... Read more
Tenant
14th Aug 2020 (4 years ago)
Y Altaf
This the third time I have used biscayne residential for rental purposes.
The team are friendly, professional and the overall process so easy.
I would highly recommend these guys if you are looking to rent or buy. The properties are maintained and very clean... Read more
12th Aug 2020 (4 years ago)
P Amelia
Biscayne Properties have been fantastic with helping us find and move into our new flat. They are quick to respond to queries and their online tenant portal makes our tenancy easy to navigate. Russell in particular has been a great help. Thank you!... Read more
Tenant
11th Aug 2020 (4 years ago)
nav7866
Thankyou so much Angela what an experience buying a house, the help she gave us buy our first house super outstanding, Angela helped us through out the whole process made it look so easy ..... Read more
Buyer
23rd Jul 2020 (4 years ago)
Waqas
Thanks, Angela for your hard work and making it possible for us to move into Empire apartments amid the lockdown.... Read more
Tenant
18th May 2020 (4 years ago)
F Ak
Excellent service. 5 stars... Read more
14th May 2020 (4 years ago)
M Baena
We couldn't be more grateful with Biscayne Properties, specially with Stacy and Russell. Here it goes our review...
We wanted to rent a 2 bedroom furbished flat, but we wanted one bedroom without a bed, so we could easily fix a desk. I called all letting agencies in Bradford (6 weeks before the move-in date) and Biscayne were the ONLY ONES to help us finding a flat with the conditions above.
As soon as I contacted them, they were super professionals, respectful and kind. Russell sent us 3 videos of flats that suited our enquiries. He gave us some time to think about them and even got us a view with all precautions taking, considering COVID-19 (he let us go to the apartment, which was left open for us to check, so no contact was ever made).
Russell kindly answered all of our questions (and we had a very few!!!) and made sure that we understood everything.
Once we viewed the flat, we paid the reservation fee and started to email Stacy about general enquiries and a reference fee that OTHER letting agency asked us to pay. Stacy very kindly guided us and made sure that in order to pay to the other agency, we had the correct documentation.
A week priorly our move in date, Stacy has made sure that we are happy about everything and has answered all of our enquiries very promptly. We have been making contact via e-mails, but they were surprisingly quick. The process has been smooth and good. Again, professionalism from this company is ASTONISHING.
May I have this opportunity to give advice to people who is looking for a new flat in Bradford: please, please, PLEASE!!!! rent with Biscayne Properties. Customer services is awesome, even now that COVID 19 is making our lives very difficult. They have flats that are very beautiful and prices are normal for the areas they are in. We couldn't be happier!!!!!!!!... Read more
Tenant
7th May 2020 (4 years ago)
S Esteves
Was great renting through Biscayne properties. The apartments are amazing.
The process didn’t take long to complete. Stacy was lovely & helpful.
Would recommend. 5 ??... Read more
Tenant
16th Mar 2020 (4 years ago)
R szelezsan
Amazing peoples very supportive and friendly, thrustable staff members! I recomend to all who like to live in safe place ???... Read more
19th Feb 2020 (4 years ago)
K Crombie
Great estate agents who actually work with you! Very helpful... Read more
10th Feb 2020 (4 years ago)
P Woodhouse
What a great experience i have had with Biscayne Properties from the very start, Brilliant customer service from the team in the office. Showed me a handfull appartments that fit my criteria so i had a few to choose from.
I will never go with another agent as long as me and my partner are renting. Thanks Biscayne... Read more
Tenant
9th Jan 2020 (5 years ago)
A Alzaji
Very good company, helped me find perfect apartment. Thanks... Read more
Buyer
8th Jan 2020 (5 years ago)
M Saleem
I moved into my new apartment last week. It was such a smooth process and the apartment was prefect too, everything was as it should have been and clean and tidy. Very good experience, highly recommenced.... Read more
Tenant
22nd Oct 2019 (5 years ago)
H Alazmi
They gave us the green light to move in, and after that discovering that the furniture is missing for 3 bedrooms and i kept contacting biscayne properties office for more than a month every single day a new excuse and saying that the furniture company is not answering a very poor service from biscayne properties-Bradford.
The school apartments.... Read more
Tenant
22nd Oct 2019 (5 years ago)
Y yak
Student living for 5 years all over Bradford, so I have experience with different property management around the city. But I can say that biscayne is one of the best, I only wish I used them sooner. They kept to promises and always delivered the best service possible, friendly staff and strong management. All letting services come with pitfalls but if you had to compare to others, biscayne outperformed them. Never had such a spacious clean modern appartment like the one I had with biscayne and for the price I was laughing to the bank, best locations especially if you are a student who plans to work part time. When it came to maintenance the team will make sure things are sorted and you feel prioritised. Would recommend to anyone student or professional who plans to live in Bradford... Read more
Tenant
4th Oct 2019 (5 years ago)
F Buzea
Great experience all around! I stayed 3 years at a Biscayne Property; clean, fair price, great spot. Highly recommended.... Read more
Tenant
19th Sep 2019 (5 years ago)
A Mutumba
A massive help and incredibly understanding of my situation at the time of applying. I already feel better for having chosen Biscayne to be my letting agents.... Read more
Landlord
18th Sep 2019 (5 years ago)
D Travers
I recently rented a property of biscayne properties, the staff there was so friendly and welcoming they couldn't do enough to help me, would definitely recommend using biscayne properties... Read more
Tenant
27th Aug 2019 (5 years ago)
M Ferreira
Very happy with the service provided by Saira Argum. She was very efficient, helpful and reliable throughout all the process. The right person to speak to.... Read more
16th Jun 2019 (5 years ago)
J King
Love my apartment, nice smooth process. The people in the office are polite and helpful. Thank you Biscayne... Read more
27th Apr 2019 (5 years ago)
M Richardson
One of the better agents I've rented from, Angela and the team are great, repairs carried out quickly and efficiently. Been here 2 years, and have extended for another year. Thanks Biscayne... Read more
Tenant
27th Apr 2019 (5 years ago)
L jade
Very poor moved in with my baby the house was full of damp mould never fixed any issues. There was rotting floor boards, Leaking pipes. The boiler was burning us all the time.mould and damp in very single room. Mould growing on backs of new furniture. Biscyane/landlord Never kept promises to fix issues. And they except people to pay to live like that. A really rude member or staff who speaks to customers all the time like dirt on her shoe. Even the doctor and enviromental health got involved and told us to move due to affecting our health.I would never recommend these again the only reason I have a higher review is Because 1 member of the staff was very helpful siara. I will not be wasting anymore time with a landlord like this one not willing to repair issues caused by mold and damp the problems just get painted over and the next poor family will suffer with the issues in this house. But they want money from people and don't care about the health and wellbeing of families who move in. This review is a reply to your response below. I will not be coming to speak to anyone from Biscayne again. There are no issues I ended the tenancy due my family be coming ill from the state of the property you rent out.... Read more
Tenant
27th Apr 2019 (5 years ago)
F Khan
Amazing service sold my mothers house in practically 2 weeks kept me up to date with everything.
Was delt by a very friendly lady named Angela.
Thank you
Kind regards Farah Khan... Read more
Seller
12th Apr 2019 (5 years ago)
L jade
Saira is very helpful if you have any issues she will sort them out for you. It's hard for them when there stuck in the middle between rubbish landlords and customers but siara is always helpful and rings you back.... Read more
Tenant
7th Mar 2019 (5 years ago)
R Choudhary
Quick, prompt and timely resolutions were provided by Justin and his team. I Had few minor issues with the apartment when I had moved in but were resolved very quickly by Biscayne's staff.... Read more
Tenant
13th Dec 2018 (6 years ago)
Z Khan
Letting from Biscayne for a few years. Great company, great team. Love popping in for a coffee and chat with the girls.... Read more
Tenant
12th Dec 2018 (6 years ago)
H Masters
I was unsure about using an agent to let my property after having issues with the last city centre agent, but after speaking to Angela i was glad i picked Biscayne Properties. She explained everything to me in detail and they even let my property within a few days. Amazing service and really friendly honest people. Thank you... Read more
Landlord
12th Dec 2018 (6 years ago)
J Smith
These guys are amazing, the staff were so helpful. I had a few issues after i moved in but they helped every step of the way and helped make my home great. I hope to stay here for years to come. Thank you Biscayne... Read more
Tenant
12th Dec 2018 (6 years ago)
A Khalid
I was new to the country and needed help finding an apartment. Biscayne were very very helpful, took me to several apartments, explained the full process and moved me in without a fuse. These guys take pride in their work and nothing is a problem. Thank you guys Biscayne. Highly recommended.... Read more
Tenant
10th Oct 2018 (6 years ago)
D Stukonis
Good choice of flats friendly environment reliable agency overall would recommend... Read more
21st Nov 2017 (7 years ago)
G Bradford
We own 30 apartments close to the city centre and Biscayne Properties are our agents, 100% occupancy, great management agents, great company, great people. Thank you for all your hard work.... Read more
Landlord
13th Nov 2017 (7 years ago)
B Investments
Biscayne Properties have managed our portfolio of apartments for a number of years and we cant praise their work and service enough. Highly recommended. Thanks Biscayne!... Read more
Landlord
9th Nov 2017 (7 years ago)
K khan
Stay away! if you want to be abused because your claiming housing benefit then go and speak to Heather she will know how to make you feel worthless! I'm sorry if I need the councils help but I'm struggling at the moment and don't need you to rub it in!... Read more
Tenant
8th May 2017 (7 years ago)
A patel
Biscayne have managed my properties for a number of years now, I would highly recommend them, as letting agents, I get my rent on time and they usually find me long term tenants too……what else could I ask for! Thanks guys.... Read more
Landlord
21st Apr 2017 (7 years ago)
A Baldwin
21 days after leaving the property and still not had any details to get my bond back charged me £50 just because there was a finger print mark on the shower cubicle ! would not recommend these at all... Read more
Tenant
21st Mar 2017 (7 years ago)
M Ali
Viewed over 3 flats with them In the same building on different occasions and then rejected them but Biscayne never gave up on me and made sure to help me find the perfect flat In the same building as I've always wanted to move there. Ever so patient and fullfilled my every requirement. Easy application process and lovely staff, always happy to help.... Read more