D B
I had the pleasure in using marshalls for the past two years, I had dealt with Carla from the start to the end of my tenancy and she was fantastic! As far as an estate agent goes these are superb! Great team!
Thank you so much... Read more
Tenant
29th Oct 2024 (12 weeks ago)
S vishnu
We were with Marshalls since 2021, and they have always be communicative and prompt in addressing any issues we had. Our point of contact, Carla was always really helpful and friendly and made our renting experience and even the end of tenancy bits easy to manage and positive.... Read more
Tenant
17th Oct 2024 (14 weeks ago)
L Buchanan
Marshalls were our managing agents for the past 8 years. They have been always prompt with communication, friendly and professional. Carla especially was very helpful at the end of our tenancy. Highly recommend them.... Read more
Tenant
8th Oct 2024 (15 weeks ago)
A H
Best estate agency in Windsor. They are great, very quick to response really helpful and professiinal whenever you need repairs or service. I was so happy with Marshalls. Arzu Hood... Read more
Landlord
1st Oct 2024 (16 weeks ago)
M Bolton
My house has been managed by Marshalls for over 25 years. The teams have changed over the years but the service has remained reliable & professional at all times. I have no reservation in recommending Marshalls to manage your property for you!... Read more
Landlord
19th Sep 2024 (18 weeks ago)
J Richards
I have consistently found Carla, my point of contact at Marshalls, to be extremely helpful and responsive to my inquiries. My experience renting with Marshalls has been easy and hassle-free.
I look forward to continuing my rental relationship with them for the foreseeable future and would strongly recommend their services.... Read more
Tenant
17th Sep 2024 (18 weeks ago)
Asiel
Excellent service from both Amelia and Carla. Went from viewing the property to signing the contract within 10 working days. Smooth and made the move less stressful. They also responded to my requirements and resolved all my concern in a professional and timely manner. Highly recommend the Marshall’s property team... Read more
Tenant
10th Sep 2024 (19 weeks ago)
K Jarvis
If you can avoid renting in Windsor with Marshalls then avoid - go with Hamptons or Romans instead. In my experience, they have poor response times and etiquette when dealing with maintenance issues, are unorganised when it comes to renewals and rip you off when it comes to end of tenancy. They don't have the tools or processes in place to effectively manage rental properties for tenants and generally only "show up" when it's in their interest.... Read more
Tenant
8th Sep 2024 (20 weeks ago)
A Casey
My flat in Windsor has been managed by Marshall’s for over 10 years. They have been very efficient, helpful and totally professional in all that time and I would wholeheartedly recommend them. I have had no issues at all and have always found them pleasant and easy to deal with.... Read more
Landlord
19th Aug 2024 (22 weeks ago)
S Stevens
Marshalls have gone way beyond my expectations with help and support, brilliant customer service!... Read more
10th Jul 2024 (6 mo. ago)
I Butt
Very rubbish management, don’t go scamming and fraud... Read more
19th Jun 2024 (7 mo. ago)
M “Minning”
Marshalls have managed my properties for me for over 20 years and throughout that time, they have been brilliant at finding good tenants who have wanted to stay a long time…..they deal with all management issues quickly, efficiently, and respectfully. In the last couple of years, Carla has been my point of contact for everything making Marshall’s streamlining services truly outstanding and my life pain free. Highly recommend them.... Read more
Landlord
31st May 2024 (7 mo. ago)
H webb
No complaints at all. Carla is especially lovely and helpful. Would recommend to all friends and family.... Read more
18th May 2024 (8 mo. ago)
vynlscratchtappa
We had a long 8 year tenancy, on the whole our relationship with Marshals was good. Carla was very helpful at the end making our move as straight forward as possible.... Read more
Tenant
1st May 2024 (8 mo. ago)
C ighniades
Efficient and reliable that’s Carla and the Marshalls letting team.
We have been working with them for a number of years and they have never disappointed. I highly recommend them.... Read more
Landlord
17th Apr 2024 (9 mo. ago)
G Runham
Great agency to contract for. ????... Read more
14th Mar 2024 (10 mo. ago)
I Giedriene
The greatest real estate company I have ever worked with is Marshalls in Windsor. I am so grateful, especially to Carla. Extremely knowledgeable, kind, experienced, and friendly.
She provided exceptional service and was incredibly responsive to our queries.
I cannot find the words to convey how appreciative I am. Now, that I've had some experience and can evaluate Marshalls against other real estate companies, Carla and Marshalls come highly recommended.
The highest standard of property service culture.
Many thanks for that.... Read more
9th Mar 2024 (10 mo. ago)
R Shah
I have had a brilliant experience with Marshalls Property Services. Carla is extremely professional and helpful.
All communication is extremely prompt, and any issues are immediately resolved.... Read more
19th Jan 2024 (1 year ago)
R Emus
Estate Management review: An excellent start with Marshalls. Having been let down badly by our previous agent, Marshalls quickly identified issues that had been buried and resolved them for us leading to a much-needed £9k in recovered funds as well as making immediate savings on utilities and shaking up the inherited suppliers. Always a friendly and quick response.... Read more
Landlord
5th Jan 2024 (1 year ago)
J M
I have been using Marshalls Lettings for many years and the customer care is excellent. Carla has been so efficient, helpful, friendly and professional whilst managing my property. I would definitely recommend this company.... Read more
Landlord
22nd Dec 2023 (1 year ago)
K Louis
I have had the best service from Marshalls! Everyone in the team are knowledgeable, patient and very professional. I had a few issues after moving in, which is totally normal, but the team was on top of it and found solutions quickly and efficiently!... Read more
Tenant
29th Nov 2023 (1 year ago)
I Watson
I’ve been a tenant with Marshalls for almost 4 years and have found the experience fantastic - the entire team are friendly, responsive, professional and provide such a personalised service to the entire rental process. Would highly recommend!... Read more
Tenant
1st Nov 2023 (1 year ago)
G Lockwood-Taylor
I have had a brilliant experience working with Marshalls Property Services. All of the agents are extremely professional and helpful. Specifically, I have had the pleasure and privilege of working with Carla, an exceptional agent. All communication is extremely prompt, and any issues are immediately resolved -- a wonderful team who genuinely looks out for their clients' needs.... Read more
30th Oct 2023 (1 year ago)
R Cleofe
We have been with Marshalls Property Services for six years. They are professional and they look after our flat like it is their own. They are commited to look for suitable tenants and do their background checks. We are happy we stayed with a reputable property services for renting in Windsor.... Read more
Landlord
7th Oct 2023 (1 year ago)
J Knowles
Marshalls have managed two properties for me for over 20 years. In all that time they have been very good at finding suitable tenants and dealing with any management issues quickly and efficiently. I can thoroughly recommend them.... Read more
Landlord
29th Sep 2023 (1 year ago)
J Harden
We had an extremely positive experience with Marshalls property. Carla is an amazing agent. She assisted us with our move from the US to Windsor. Without her we never would have a home for our family. Everyone is friendly and helpful. They have wonderful communication. They even wave as we pass on the street!... Read more
23rd Sep 2023 (1 year ago)
M Dewerbe
It was my first time moving alone and I can tell that I had an amazing experience with Marshalls.
Perfect costumer service, always there to help with extra care.
A massive thanks to Carla Hutchinson for making my move very smooth and professional, for being always there when needed!
I highly recommend the team!... Read more
Tenant
21st Sep 2023 (1 year ago)
A Campy
Marshalls have been professional and thorough during the time I have rented a property in Windsor.
They have always been reachable and respond promptly to any issues.... Read more
Tenant
5th Aug 2023 (1 year ago)
M marten
Marshalls have just helped us sell my mothers house and were superb throughout the process. Kevin was extremely knowledgeable and gave us excellent advice throughout. If I was selling a property in Windsor again I would definitely appoint Marshalls.... Read more
Seller
28th Jul 2023 (1 year ago)
C julie
Our family had been stayed with Marshall property in Windsor for almost two years. We had good time in this property and all our requests got responded in the soonest from Marshall office. And we got our deposit back just in three days time. Everything went all well. Thanks for all. Recommend to someone who need help for renting. Thanks Carla for everything ????... Read more
Tenant
27th Jul 2023 (1 year ago)
D C
The most unpleasant experience so far. After showing the property the stuff was unresponsive and unhelpful and they chose to completely ignore any calls and emails. Save yourself the trouble and avoid Marshalls Property company. Fortunately, there are many other options around.... Read more
25th Jun 2023 (1 year ago)
S Khan
I rented a property through Marshalls. The property was in a poor condition and they misled me in the tenancy agreement. Greedy property agents. Don't recommend them at all.... Read more
Tenant
23rd Jun 2023 (1 year ago)
E Haworth
We didn't get the first property we looked at but Marshalls went above and beyond to get us in an even better one that ticked all our boxes. They've been super responsive and helpful with any questions we've had. Have made the process of moving a breeze – highly recommend!... Read more
Tenant
15th Jun 2023 (1 year ago)
A salmani
Good... Read more
14th Jun 2023 (1 year ago)
Hi there,
The name of the agent was Amelia and she helped to find the right apartment for my self, helping me with the viewing and being utterly professional and kind and helpful.
I cannot thank her enough! I highly recommend to ask for her help next time you want something from Marchalls Property services at Windsor.
Five star polite manners and truly care about find you what is the best for you!.
I am totally grateful
poppy... Read more
Tenant
10th Jun 2023 (1 year ago)
A Mattinson
Having had Marshalls manage my property for several years, they were very professional and always there to help in a timely manner what ever needed doing. Highly recommended...... Read more
Landlord
1st Jun 2023 (1 year ago)
I pamela
I had a very pleasant letting experience with Marshall's team, especially Carla, is extremely helpful, very professional .Carla is the pearl that every agency should have. Highly recommend using Marshalls Property Services!... Read more
Tenant
31st May 2023 (1 year ago)
B Carroll
I have used Marshall's as my letting agent for over a decade. My experience has been totally positive and I am very happy to continue with them.... Read more
Landlord
13th May 2023 (1 year ago)
S Neal
We have been so grateful for the support we have received from Marshalls over the 20 years that they have been managing our property. Living out of the UK and unable to physically deal with issues as they occur, having this support and in particular, from Carla, has given us incredible peace of mind. Thank you!... Read more
Landlord
11th May 2023 (1 year ago)
E H
I just joined Marshalls to manage my rental property and the service is 10/10. As a new landlord the procedure was so easy and efficient i highly recommend Marshalls to anyone venturing into the rental property network... Read more
Landlord
6th May 2023 (1 year ago)
A L-P
the service received was far from great. I would highly recommend that you look at how you communicate, the content within your communications and improve on the current lack of communication.... Read more
1st May 2023 (1 year ago)
S Prayag
We are delighted to say that the letting team at MPS, specially, Carla, is extremely helpful, positive, pragmatic and very professional in handling our matters.
We have been with MPS as landlords for a long period of time and we can further confirm that she is an absolute pleasure to work with.
From Sunil Prayag FCCA CPA and Kaminie Prayag FCCA... Read more
Landlord
11th Apr 2023 (1 year ago)
S Bhadana
Marshall’s is One of the best and professional services I have come across so far
Carla was amazing handling my tenancy from beginning to end
Best wishes... Read more
Tenant
20th Mar 2023 (1 year ago)
rowson63
Don’t lease a flat or house with this company as agent or property manager - sharp and unethical practices or in other words they lie on behalf of their landlord clients!... Read more
11th Mar 2023 (1 year ago)
P Sangster
I recently appointed Marshalls to manage my 3 Windsor properties. So far so good, good communication and very professional.... Read more
Landlord
9th Mar 2023 (1 year ago)
K Rose
I've rented with Marshalls for the past five years & had a positive experience. They have always been very efficient & attentive to my emails regards managing my rented flat... I have dealt with Carla specifically on a regular basis, she's always been very helpful towards me and has gone above & beyond in sorting any issues / concerns I may of had.
I would recommend Marshalls estate agents.... Read more
Tenant
3rd Mar 2023 (1 year ago)
G Okorogheye
The lettings team at Marshalls are extremely professional and helpful. I have been a tenant at a property for a significant amount of time and the team have always been reachable. They respond to any questions and address all issues in a timely and efficient manner. A special mention to Carla. She has always gone above and beyond to provide an exemplary standard of service. I genuinely appreciate her positive, pragmatic and professional approach in all situations.
Having dealt with management companies from both sides, I can only highly recommend Marshalls. I would encourage any prospective tenants or landlords to use their services. Overall, they are a reliable, trustworthy, and personable estate agent. This has been a refreshing experience and would not hesitate to work with the team in the future.... Read more
Tenant
24th Feb 2023 (1 year ago)
R H.
This company does not maintain its properties.
All the visits I made had something broken.
If landlord is in foreign country, 'manage' = take rent but avoid any repairs, and blame the landlord (while refusing to give his details).
Heaters were broken on move in date, took them 10 days to provide electrical ones (3... and one was also broken!). Despite this and flat kept at decent temperature, flat was inhabitable because of mould. Very heavy stench after carpet clean on move-in date and mould in hidden areas etc. Neighbours complain about similar dampness issues, so might be the building. Let's be generous and call it bad luck thus far.
However, not when property administrator refuses every single amend and is clearly difficult & unwilling every stage of the way. Not when wall heaters are not fixed during two months, nor windows not closing properly, when joints are mouldy, or subtle paint patches (to cover mould) are discovered all over the walls. Obviously visit was done when previous tenants were there and all was very well hidden under frames and behind furniture. So well presented and invisible in fact that I even put down an additional £100/m in my initial offer... certainly won't do that again. Two horrific months of stress and emails. If I didn't have anything better to do, I would probably sue them.
Ask more fees from your landlords for maintenance - and don't put these properties on the market until they've done the work. FFS.
Only explanation to all the above is this company has money issues. At best. This is no excuse for not respecting the law. If unwilling, they should be fined heavily. The way they handled this situation was appalling. Avoid at all costs.... Read more
Tenant
7th Feb 2023 (1 year ago)
S Coston
Wonderful experience with a great and helpful team. Our tenanted property was out of gas supply and after hours of trying ourselves we called Marshall's in desperate need, with no hot water or heating. Carla very kindly spent hours on the phone to our gas supplier sorting it all out for us. Thank you so much Carla and Marshall's for your support and excellent communication.... Read more
Landlord
1st Feb 2023 (1 year ago)
J Mitchell
My wife and I have been with Marshalls for the last 5 years and we have always found them very helpful, professional and above all, easily accessible. The whole team at Marshalls are excellent especially Carla, a great asset for the agency. HIGHLY RECOMMENDED !!!... Read more
30th Jan 2023 (1 year ago)
S Lee
Marshalls, in particular Carla were fabulously efficient in arranging works on my flat and getting in new tenants. Everything was arranged and catered for superbly and I couldn't have wished for a better team to look after and manage my flat.... Read more
Landlord
18th Jan 2023 (2 years ago)
M Oliveira
I am very satisfied with the services provided by Marshall’s. This is the second property that I rent through MPS and, on both occasions, I had a very positive experience throughout the process. Kevin and Carla are very professional, attentive and quick to respond.
I would definitely use them again and recommend them to everyone.... Read more
Tenant
7th Jan 2023 (2 years ago)
I rented two properties with Marshall's and was very satisfied with the service provided. I have always had quick responses and they are a reliable property agency.... Read more
Tenant
23rd Dec 2022 (2 years ago)
M Cairns
Since the beginning of our tenancy 2 years ago, Marshall’s not only ensured a smooth transition moving into our flat, however were also incredibly efficient, responsive and managed most issues with the flat at an incredibly quick turnaround. We also felt like they got to know us quite well and always communicated effectively whilst always maintaining a positive and professional approach.... Read more
Tenant
22nd Nov 2022 (2 years ago)
W McCullough
When looking for a new property to rent my partner and I wanted to go with a small, family letting agent compared to the larger property business and are delighted that we did.
From the initial viewing with Kevin, to completing all the relevant documents/checks with Carla, the whole process has been really straightforward and simple, everything was explained clearly and thoroughly. The whole team are approachable and listened to any questions/concerns we had.
During the referencing/check stage, we were kept up to date regularly and notified when everything was complete, which was extremely quick.
When we received the keys and had the check-in for the property, we had a chance to address any issues we had. Carla was able to address these immediately, using their team of local contractors. All of whom were professional and friendly and their work was outstanding.
We would highly recommend using Marshalls, their professionalism and friendliness really made the difference in deciding to rent a property through them and we would definitely use them again in the future.... Read more
Tenant
7th Aug 2022 (2 years ago)
C Brill
Been sending them emails about properties and haven't heard anything from them... Read more
23rd Jun 2022 (2 years ago)
M Nuryyev
The team at Marshall is amazing! Many thanks to Carla, Catherine and of course Indre. Level of custmer service and attention to details not to mention friendly and carrying demeanor of Indre, is something I have never experienced before.
Keep up good work team!... Read more
10th Jun 2022 (2 years ago)
D Villiers
We recently moved down from London to WIndsor. We found a property right near the town centre, which MPS manages. Unfortunately, the previous tenant was a difficult one and left the property in poor order. Although I would have expected MPS to ensure the property was in good order before moving in, they were very quick to arrange sorting everything out to our standards. This has made the experience a much more positive one. Carla was great in this regard, and highly recommend her personable and understanding nature.... Read more
Tenant
24th May 2022 (2 years ago)
M Weatherhead
I wanted to write a review for Marshalls, because if anyone has a choice for Rental Management, they should choose Marshalls. Everything is timely and done to a high standard - I had no worries about my tenant and my flat being looked after.
Marshalls are also the Management Company for my whole block of flats, and one of the reasons I have had my flat for 15 years, is that the block is well looked after by Marshalls, and kept up to date.
I have heard of some horror stories of Management Companies for flats, but I can only highly recommend Marshalls - and would advise any flat complexes to use Marshalls, if you want your home to be maintained to a good standard for reasonable rate.... Read more
Landlord
11th May 2022 (2 years ago)
A Moriarty
I cannot praise Marshalls highly enough for their nothing is too much trouble approach and timely response to queries. Highly recommend.... Read more
28th Apr 2022 (2 years ago)
F Solferini
Marshalls is by far the best estate agency I've dealt with. They are extremely professional and always went above and beyond to make sure any issues that appeared in the property I was renting were promptly addressed, with minimum input from my side. I highly recommend them.... Read more
Tenant
25th Mar 2022 (2 years ago)
D Murphy
I've rented a property with Marshalls for over a year now and have no complaints at all! Very quick response times, always get any issues sorted out with a smile and the tradesmen they work with are very reliable.
Any flat visits from our property manager Catherine are always on time which is very appreciated and we're very happy to be letting with them for another year.... Read more
Tenant
23rd Mar 2022 (2 years ago)
M Butler
Incredibly rude staff, they talk to you as if you're below them. Not to mention they were no help whatsoever.... Read more
17th Mar 2022 (2 years ago)
C Thomas
Dealing with Carla was always a pleasure. as a Tenant, Marshalls were professional and a pleasure to deal with.... Read more
Tenant
3rd Feb 2022 (2 years ago)
Absolutely awful service from the front desk and reception, her manner over the phone was disrespectful and incredibly patronising.... Read more
Tenant
18th Jan 2022 (3 years ago)
J Marshall
The Team at Marshall's is outstanding! As a Landlord, I can relax knowing that the team managing my apartment; namely Carla, Catherine, and Julia are making sure that my tenants are happy, the property is well maintained and it's always rented.
They really care - and that's something to truly value!... Read more
Landlord
13th Jan 2022 (3 years ago)
J Lee
I rented a property from Marshalls for 2 years and also purchased a property through them as well. I interacted with virtually everyone in the team over that time period and everyone was incredibly professional, helpful and quick to respond. In particular, Carla and Catherine were great to work with; always willing to go above and beyond and always with a smile. Kevin was also great to work with regarding the purchase of our house.
I've worked with several estate agents and this was by far the best experience. I would highly recommend and will be using their services in the future.... Read more
Seller
21st Oct 2021 (3 years ago)
S Bautista
The Marshalls team went above and beyond to help me move into my dream flat in Windsor! Emili who first showed be around the property was both professional and very approachable and was patient with me when I chased her up on the progress off my offer ! Carla was amazing when it came to explaining the different steps/process of renting (it is my first time) and she always replies to my emails rapidly and is always happy to help! I'm very lucky to have marshalls on hand when I need them , they are very responsive , co operative and best of all friendly ! I'd very much recommend using them!... Read more
Tenant
21st Jun 2021 (3 years ago)
R Barnett
We rented with Marshalls for almost 6 years and couldn’t be happier with our experience. The team, in particular our main contacts Catherine and Carla, have always been friendly, responsive and helpful. Any issues with the property were dealt with quickly and effectively, and any admin made as painless as possible.
We will be recommending Marshalls to any family and friends looking to rent in the area!... Read more
Tenant
11th Jun 2021 (3 years ago)
K Khan
I recently switched agents to Marshalls to manage my property in Windsor. I live in the USA and have done so for many years. I am very pleased with the service I have had from the Marshall's team these last few months. From finding a tenant, to managing the transition from another agent to helping me get the property ready for occupancy, the team at Marshalls has been great. As an overseas owner/landlord, the most important thing I need is clear communication. I have been in regular contact with the team via phone and email and they have explained very clearly what they needed from me without being burdensome. I think Marshalls strikes a great balance between the needs of the tenant and the owner which is very comforting for both parties. I would highly recommend looking at Marshalls if you are thinking of renting a property.... Read more
Landlord
16th Apr 2021 (3 years ago)
G Porteous
Staff are all very helpful and delivered an excellent service throughout. Very much recommended if you are looking for a Windsor based Estate Agent.... Read more
5th Mar 2021 (3 years ago)
L V
The Marshalls' team eased my tenancy from the beginning till the end. Very Responsive, professional and friendly. Don't hesitate to work with them. I was mainly in contact with Carla who was really helpful and took time to get back to me with the best solution. Amazing experience.
Thanks Carla and the Team... Read more
Tenant
18th Jan 2021 (4 years ago)
S Logan
Having used Marshall's for many years, I am once again thoroughly impressed with the Marshall's letting team. They proactively and quickly found a new tenant (during Covid-19 and pre-xmas). Really responsive to emails/requests and good value too. I highly recommend using them.
Stuart... Read more
Landlord
6th Jan 2021 (4 years ago)
D Heath
In 2017, we were new to letting but Katya and Carla at the Windsor branch were professional and courteous in taking us through all the issues and providing sound advice. They were quick to secure prospective tenants and always responded promptly to queries and kept us informed right way through the process. A first class service.
In Sept 2020, we decided to sell the property. We decided to put the sale with Marshalls because of the excellent service we had had from their lettings side. And am pleased to say we were not disappointed. If only all companies could offer the same level of service property transacting would be a whole lot less stressful. Kevin Morley handled the sale and was ultra professional, courteous and attentive to both us and our buyer; keeping both well informed throughout the whole process and acting as the perfect liaison between us. He provided excellent advice and we are sincerely grateful to him and Gary Marshall and the rest of the team at Marshalls. We cannot speak too highly of the service provided.... Read more
Seller
3rd Jan 2021 (4 years ago)
S Kopol
I would just like to say I feel very well informed and supported by Marshall property group Windsor.
Kevin Morley was our contact person and was supportive from the beginning. He was very helpful in enabling us to complete the process and at times he took the extra effort of following on behalf of us to give a fantastic service. I was very well taken care of Kevin Morley. Outstanding service...
The process of buying an apartment, signing and exchange of contracts was very efficient, this was down to the exceptional professionalism displayed by the team.
I would highly recommend the Marshall property group Windsor, they really made the process a fantastic experience.
Regards, Shahla... Read more
Buyer
24th Dec 2020 (4 years ago)
J Walker
We have been using Marshalls for the past 2 years and their services are second to none. The staff are very knowledgeable and they always find a solution if something needs fixing, testing or replacing! Very efficient service and helpful staff, I would definitely recommend them.... Read more
Landlord
18th Dec 2020 (4 years ago)
M Jenkins
Extremely professional, very friendly and always reply to any queries immediately. I have dealt with Carla and Gary (initially) and both were extremely helpful and knowledgeable. I would highly recommend.... Read more
30th Oct 2020 (4 years ago)
M Smith
I dealt with Marshalls for almost three years while renting in Windsor and, from viewing to check out, they were faultless. Quick, polite, efficient, I never had a single, negative issue with them whether it was major, legal paperwork or simple, household repairs. Top marks!... Read more
Tenant
8th Oct 2020 (4 years ago)
I Giedriene
BRILLIANT SERVICE
Very professional team, clear, helpful and polite.
We are extremely thankful to Emily who helped us to find to rent the property and wonderful Carla. We even don't know how to thank enough to Carla for her help and professionalism throghout all our rent process. We really recommend this company to all our friends.
Thank you so much !
From very exited and grateful tenants
Inga and Marius... Read more
Tenant
28th Aug 2020 (4 years ago)
X Eckles
I've been letting a property through Marshalls for over a year and their lettings team have been wonderful. Carla and Catherine have been very helpful and friendly and we have been happy with all of our dealing with them. I highly recommend using Marshalls Property Services.... Read more
Landlord
24th Aug 2020 (4 years ago)
W Chibuike
I had a very pleasant letting experience with Marshalls. From viewing to moving in was rather a cruise despite the pandemic. Their services always exceeded my expectation for a Letting agent. I am very impressed. Carla was Fantastic in her role and Catherine has been very helpful. I am huge fans of Marshalls!!!... Read more
Landlord
10th Jun 2020 (4 years ago)
I Walters
Very professional, friendly and helpful. I would recommend Marshall’s to fellow tenants.... Read more
Tenant
7th Apr 2020 (4 years ago)
S Khalid
Excellent Service by the Marshalls Team
I have an experience both as a tenant and landlord and I can simply say "well done and keep up the good work"
Highly Recommended... Read more
22nd Feb 2020 (4 years ago)
H Fuller
I've always had a great experience with Marshalls they know their stuff when it comes to buying, selling and letting houses. Andy, Sarah and the team are helpful and knowledgeable.Highly recommended!... Read more
13th Feb 2020 (4 years ago)
P Clarke
I am writing this to express my gratitude regarding the lovely member of the team Catherine. Ever since she has started working with Marshalls, all she has done is go above and beyond for me and my partner. 100% effort every single time I have a query. If there is any sort of progression scheme - I hope this can go towards it.
She really is a breath of fresh air.
Her hard work my side is definitely not going unnoticed.... Read more
14th Nov 2019 (5 years ago)
D Omar
Excellent team over at Marshalls. Being an international student finding a place to stay in Windsor, I find that Gary Marshalls' willingness to help and advise as best as he could the perfect introduction to the professionalism and hospitality of the people of Windsor. Subsequently, everything was just smooth sailing all the way up to my check out. Carla, Kev, Gary, Steve (the landlord) and the rest of the people in Marshalls, I thank you for making my time in Windsor fabulous.... Read more
Tenant
15th Oct 2019 (5 years ago)
A Perkins
Catherine Euden, the new Lettings manager at Marshalls property services WINDSOR, adds further professionalism to the already excellent team in St Leonard’s Road. We are now in the 2nd year of our rental agreement and as regular landlords both in London and Windsor, we’ve never experienced such an excellent, friendly, and efficient service from any other agent. Rental statements and payments are prompt, and correctly documented, immediate action and feedback is always received by the Marshalls team. Thank you for making life so easy for us.... Read more
Landlord
30th Aug 2019 (5 years ago)
D Bulbeck
Friendly, helpful and very responsive team who held my hand through my first property rental. Dropped a star as they only open weekends for viewing, they don't have anyone from the "support" team on hand at weekends which was the only time we could get over to sign documents.... Read more
Tenant
4th Jul 2019 (5 years ago)
P Gaulton
On the ball estate agents.... Read more
3rd Jul 2019 (5 years ago)
S Mee
I have been very happy with the great service provided by Marshalls. They are very professional and always reply to my requests in a timely and helpful fashion. Carla is particularly helpful and always goes out of her way to assist me. Keep up the fantastic work.... Read more
4th Apr 2019 (5 years ago)
P Dismore
We have been very pleased with the service we have received from all at Marshalls, in the purchase of our new home. Nothing has been too much trouble for them. We are grateful for their professional and friendly support in moving things along and sorting out any glitches. I have always been warmly welcomed when I dropped into the office.... Read more
Buyer
16th Mar 2019 (5 years ago)
D Parkinson
My husband and I rented a property in Windsor with Marshalls for just over 4 years, and we found all of their staff to be professional, polite, and responsive. They were very prompt at resolving any issues that cropped up in our long let, and made property checks, boiler services etc. super easy to organise. When it came to leaving the property, they were very flexible with dates and the notice period, and more than fair in terms of the final inventory and deposit. Plus they recommended services in the local area, such as cleaners and chimney sweeps, who did an excellent job. We would highly recommend them.... Read more
Tenant
26th Jan 2019 (5 years ago)
A Tatum
Marshall’s have shown professionalism and care from start to finish. Every communication has been clear and precise. Their admin is second to none and their personal touch much appreciated. Thank you to each and every one of you for your kind attention to detail. We are delighted to know that our house will be fully managed and cared for with your management team keeping us informed every step of the way. Well done. If only every letting agency gave such great service.... Read more
Landlord
8th Aug 2018 (6 years ago)
M Blightman
We have used Marshalls to manage a block of dwellings for 10 years now. We have always been very satisfied with their service and advice. We have a number of “external” users of our property, some of whom can be very difficult. Marshalls have always been scrupulously fair to these people. They have helped us to obtain advice from experts where necessary. Would recommend Marshalls to anyone.... Read more
Landlord
6th Jul 2018 (6 years ago)
L Haynes
Very poor. Lack of due diligence on appointing third party providers and not interested when there is an issue with a third party which they manage. Would not recommend.... Read more
3rd Jul 2018 (6 years ago)
G Pigo
We rented a flat through Marshalls for almost three years. We have been really satisfied with their services throughout the tenancy. Luckily we only had minor issues, but every time we needed them they promptly sorted out everything for us. We highly recommend Marhalls to anyone and we will rely on them again in the future if needed... Read more
Tenant
28th Mar 2018 (6 years ago)
S B
Marshalls fully manage a block of flats for me. The whole office works as a team looking after all aspects of renting out and looking after my property. They work hard on my behalf, always listen to my concerns and provide a professional service to my tenants. A modern owner run business providing an excellent service.... Read more
Landlord
9th Mar 2018 (6 years ago)
E Vuuren
The Marshalls team, Carla, Paige, Cait and Katya have gone above and beyond the call of duty, and they got my family in my stunning flat before Easter.Cait was amazing in located our new home and Paige has been so on the ball with any maintenance issues and health and safety issues. Been a pleasure to deal with her. Season Greetings to the team... Read more
Tenant
5th Mar 2018 (6 years ago)
J Wilkinson
An absolutely fantastic service was provided by the Marshalls team during the sale of my property. I was always kept fully informed of all developments through regular contact and detailed updates. They provided a friendly enthusiastic service where nothing was ever too much trouble and on numerous occasions went above and beyond what they needed to do. I can't praise them or recommend them highly enough.... Read more
Seller
20th Dec 2017 (7 years ago)
L clark
Very professional staff.Everything from start till the end was Superb.Marshall team helped us to move before Christmas.I would like to say big thank to Katya, Carla and Paige.I will recommend this company to all my friends and family... Read more
15th Dec 2017 (7 years ago)
A Fairchild
Recently rented a flat through Marshalls. We had to move quickly and Katya was super helpful in making it happen for us. We are now happy and settled in time for Christmas.... Read more
Tenant
10th Dec 2017 (7 years ago)
Carmela
Worst experience ever!! Caused me so much stress and unnecessary cost. They rented me a flat UNFURNISHED, at check- in it was furnished! They said they could do nothing about it as landlord refusing to move furniture and it was there mistake to rent it to me Unfurnished. I had to pay out for storage cost for all my furniture, B & B cost, double moving cost, plus I can not tell you the stress it has caused. Do you think they have called to help or offered any kind of compensation for their mistake, NO they haven’t. Really bad service. Wanted to post with no stars but it will not let me.... Read more
Tenant
2nd Oct 2017 (7 years ago)
N Levinrad
We have received fantastic and super professional attitude by Carla Hutchinson, and for sure go back to Marshalls in the future either to buy or rent property.... Read more
2nd Jun 2017 (7 years ago)
T Mehdi
Very responsive to any issues or problems. I had a Blockage once and they fixed it the same morning! Very pleased... Read more
16th Oct 2015 (9 years ago)
P Jenkins
Justine was extremely helpful in finding a tenant for my Windsor property, and the professionalism and ongoing support from all of the staff at Marshalls has been impressive - I would have no hesitation in recommending this company to anyone who is looking to either let or rent a property in Windsor.... Read more
Landlord
24th Sep 2015 (9 years ago)
M Martinez
From the very beginning the Team at Marshalls in windsor have been very helpful and fast acting. From the moment I saw the beautiful 1 bed flat I've been for the last 2 years, they have been always very efficient at anything I've needed. Cannot recommend them enough not only in person, also over the phone they have made my whole moving stress process much easier. Thank you guys for all your help and outstanding services. Dr MGM... Read more
Tenant
22nd Sep 2015 (9 years ago)
D Millar
Marshalls managed a rental property for me for 15 years and the service was consistently excellent, particularly when selecting good tenants and in looking after maintenance issues promptly and cost-effectively. I recently sold the property and their sales manager Matt L'Estrange did a great job in finding a buyer at my asking price within a few weeks. However what has impressed me most has been his management of the sale and constant calls to all involved to keep the sale moving forwards despite several problems. Without his personal tenacity and commitment to seeing it through to a successful conclusion I don't think the sale would have gone through. I'd recommend him to anyone wanting to sell a property in the Windsor area.... Read more
Seller
28th Jun 2015 (9 years ago)
C Sandry
We have just moved into a home sold to us by Matthew L'Estrange at Marshalls. He went above and beyond the call of duty to help us keep things moving along (our chain was dragging somewhat) and was always available for help. He seemed very genuine and also very patient with us viewing the property numerous times measuring and planning. I would recommend him to others.... Read more
Buyer
16th Jun 2015 (9 years ago)
E Hughes
The service I received from Matt at Marshalls was superb. He worked relentlessly to get us valuable viewings having assessed the buyers needs beforehand. The sale itself was very easy with Matt on hand for any queries and any viewings that the buyers required to get the sale done. I would highly recommend this company and will be using them again in the future.... Read more
Seller
5th Jun 2015 (9 years ago)
R Harrison
We have just purchased a house through Matt at Marshalls. Very good, professional service, would recommend.... Read more
Buyer
15th Jan 2015 (10 years ago)
J Macaree
Have been letting with Marshalls for a few months now, the staff are very helpful, friendly and responsive. I am now moving out of my flat with Marshalls but they have been extremely accommodating and helpful with the ending of my tenancy. Would happily use Marshalls for letting again in the future.... Read more
Landlord
14th Jan 2015 (10 years ago)
B Lankford
We sold our house through Marshalls (Windsor) in early 2015. Our family was given a careful timely and hands-on service by Marshalls. Matthew L'Estrange was our main agent who spent much time, also over evenings and a couple of weekends, in helping us to navigate between a number of complicated offers, pending offers and one collapse in an offer. He was excellent. In addition, the combination of website, glossy brochure and newspaper advertising worked for us. We were also able to update new photos. Very happy to recommend them.... Read more
Seller
9th Jan 2015 (10 years ago)