Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Selling guides
- How to sell your house
- Cost of selling a house
- Moving house checklist
- Stamp Duty guide
- What is Capital Gains Tax?
- What happens on completion day?
- House viewings time frame
- Selling a leasehold property
- Selling a shared ownership property
- How to sell a house quickly
- How to avoid stamp duty
- What not to fix when selling a house
- Improvements that don't add value
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
Is this your branch? Claim your page here.
- Martin & Co - Welwyn
Martin & Co - Welwyn
Opens tomorrow at 9:00am
8 Howardsgate, AL8 6BQ
Martin & Co Welwyn are an estate agent in Welwyn Garden City. They mainly list properties in AL7, AL6 and AL8. Over the last 6 months, they've listed 16 properties, with 9 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 10:00am - 2:00pm
- Sunday Closed
View all details
Martin & Co - Welwyn Reviews (209)
Have you used this agent?
92%
3%
0%
0%
5%
All (209)
Seller (21)
Buyer (15)
Landlord (28)
Tenant (63)
General (82)
J Allen
Martin & Co looked after the tenancy of my property, then later went on to manage the sale. For both, the team were fabulous. Being a first time landlord they made the process incredibly straightforward - Indi handled everything so professionally, and was true to her word every step of the way. She was super responsive, thorough and I had complete trust in her to manage the tenancy end-to-end.
When selling my property, Indi again actioned things at pace and secured the price I wanted. In terms of managing the process through to completion, the consistent service levels of the team were proven as Hefina was fantastic at liaising with my vendor, keeping me updated and worked in the background to keep the momentum going when the process slowed.
If you’re looking to rent or sell a property, I would highly recommend the incredible team at Martin & Co. to handle it.
Seller
23rd Oct 2024 (12 weeks ago)
C White
Hefina and Indi were my contacts for my flat purchase. Quick and consistent communication, kept me updated, accommodated multiple viewings for me and the little box at the end was a nice touch as well!
Buyer
21st Oct 2024 (12 weeks ago)
Terri
Such a great company. The staff are extremely friendly, professional and helpful. They really do go the extra mile and I would thoroughly recommend them. I have rented a property with them for a few years now and I can say that I always receive exceptional customer service from Ivan and Holly.
Tenant
3rd Sep 2024 (19 weeks ago)
V Georgiev
Ivan at Martin & Co Welwyn provided an excellent service during our property search. He was understanding of any issues and did everything he could to resolve them. The property is in excellent location, was in excellent condition, so the 5stars are well deserved. We highly recommend them.
2nd Sep 2024 (19 weeks ago)
B Teke
They agreed they have damaged our property against the contract. But never apologise to us & charging us for damaging our own peperty. On top of that they refused to compensate for the damage. They will might look sweet & professional in the beginning when they will ask you write a review about them. But, as soon as their work is done with you they will show their true colours. I strongly recommend to avoid them if you can.
8th Aug 2024 (23 weeks ago)
T boma
I cannot speak highly enough of the exceptional service provided by Martins&Co during my recent search for a rental property. In the midst of a challenging rental market, they went above and beyond to secure me a nice property.
From the moment I contacted Ivan, I was impressed by his honesty, professionalism, knowledge, and dedication to finding the perfect home for me. Despite the tough market conditions and limited availability of properties, he remained positive, proactive, and committed to helping me find the right place.
What truly set Ivan apart was his personalized approach and attention to detail. He took the time to understand my specific requirements and preference. His insightful advice and guidance throughout the search process were invaluable, helping me navigate the rental market with confidence and ease.
Thanks to Ivan's expertise and dedication, I am now happily settled in a rental property, I am grateful for his outstanding service and would highly recommend them to anyone in search of a rental property, especially during challenging market conditions.
In summary, Martins&Co Welwyn has set the gold standard for estate agents with their exceptional service, professionalism, and commitment to client satisfaction. Thank you for making the rental process a positive and rewarding experience!
Tenant
10th Jun 2024 (7 mo. ago)
V T-HAMA
We can highly recommend the professional, excellent team at Martin & Co in Welwyn Garden City. We had friendly advice, honest information and prompt replies to our questions from Ivan.He had great patience with our many requests for help with various matters during the process of Letting. We couldn’t have asked for a better service and our thanks to everyone.
Landlord
19th Apr 2024 (8 mo. ago)
S Parmar
Very rude on the phone called to enquire about a property and he said now been rented asked about others just said no and was not bothered and hung up the call!!
27th Feb 2024 (10 mo. ago)
T JJTao
Terrible agency experience. They promoted a property with water included as part of the deal. However, unbeknownst to me, they had already initiated a water account in my name even before we moved in. I assumed this was because water was part of the package, but later realized the account was still active even after we moved out.
Tenant
17th Nov 2023 (1 year ago)
A Ladele
We are extremely happy with the experience we have had with Martin & Co. Tam has just been an amazing letting agent! Very friendly, professional, and quick to respond to emails. Asha has been great also. She has been quick to respond to emails and help us sort out any issues we have. We are very happy!
Landlord
10th Nov 2023 (1 year ago)
G Leeming
Efficient, effective, reliable, trustworthy, good value for money. By far the best of the estate agents we've dealt with.
23rd Oct 2023 (1 year ago)
S Stoupis
Very satisfied with the whole rental process.
Great help and service from Tahmina!
Recommended!
Tenant
24th Aug 2023 (1 year ago)
D Jordan
Arranged a rental viewing through Tahmina @ Martin & Co and received such a lovely service from her. Tam was both professional and very helpful with her knowledge of the property and I would definitely recommend this agent.
Tenant
21st Aug 2023 (1 year ago)
P Silver
I called their office on Monday morning, with the intention of viewing a property they are listing. My details were taken and I was promised a call back. Nothing! So I called again, to be told they were trying to contact the seller. They then emailed me to say the same thing. Now three days later, still nothing. No contact from them, on both Tuesday and Wednesday. I understand the market is slow, but how are they surviving with this total lack of service. Very poor! NINE DAYS LATER AND STILL NOTHING. ZERO CUSTOMER SERVICE THERE!
15th Aug 2023 (1 year ago)
O Nwanegbo
I'm extremely satisfied with the experience I had with Tam and Martin & Co when renting my apartment. Their quick responses and excellent service from the initial viewing to the move-in made the entire process effortless. I wholeheartedly recommend Tam and Martin & Co.
Tenant
11th Aug 2023 (1 year ago)
B Barraclough
Very pleased with my experience so far. Tahmina has been very helpful right the way through the process. She is friendly and gave prompt responses to all queries.
29th Jul 2023 (1 year ago)
G Safran
I am very satisfied with this company, they are serious and helpful. Tahmina helped me a lot, she answered me quickly, she are so kind and friendly. I highly recommend this company. Thank you Martin& Co for all.
20th Jul 2023 (1 year ago)
M Birri
What a fantastic job Asha Rowney has done for me in fully managing my property since she took over quite a few months ago now.
She is very quick to respond to my emails and gets things done very efficiently and communicates very well between landlord, tenant and any tradespeople. As a landlord, it brings such peace of mind to know how organised and proactive she is.
Landlord
13th Jul 2023 (1 year ago)
J Pecson
Our letting agent (Tam) was so kind and accommodating during our entire property engagement. I’m at awe on the efficiency of their agency and work ethic, from the seamless handling of documents down to the hand over of the property. Each query and questions that I had was met with a gracious timely response. ????would recommend.
Landlord
5th Jul 2023 (1 year ago)
S a
I had a very good experience renting a flat with this team, especially Tahmina Alom, who is friendly and thoughtful. Thank you and good luck.
Tenant
4th Jul 2023 (1 year ago)
B Omoregie
Thank you Martin & Co. for making my renting experience seamless. Especially Tahmina Alom, you were amazing, quick to respond, attentive and never tiring of my endless questions. The whole experience was very transparent and quick. Thank you! you guys are awesome.
Tenant
19th Apr 2023 (1 year ago)
M Crosby
Michael and the team at Martin & Co were amazing during our recent property purchase.
Michael specifically handled our purchase with the upmost professionalism. He was always on hand and very supportive, even chasing solicitors to push things along.
Highly recommend Michael and the team at Martin & Co.
Buyer
23rd Mar 2023 (1 year ago)
V Towlson
Tam has been excellent throughout the rental process providing quick and informative replies. Her friendly approach has made my experience very positive and smooth!
Tenant
27th Feb 2023 (1 year ago)
W Wilson
Recently started renting a flat managed by Martin & co, Tahmina's communication throughout the process was great, she quickly answered any queries I had and was friendly and approachable throughout. Overall whole process was very smooth
Tenant
26th Feb 2023 (1 year ago)
L Moreno
Excellent and professional service. Thanks to Tahmina for the help with the rental process for our new home.
Tenant
30th Jan 2023 (1 year ago)
T Bui
Excellent Customer Service. High Property Quality. Extremely recommended agent for letting.
Landlord
17th Nov 2022 (2 years ago)
J Mainstone
Michael Jacobs at Martiin and Co has helped us navigate a far from simple sale of our house. Most things that could go wrong did in terms of our attempted purchases with other agents. He went well above the typical duties of an estate agent to help us get our desired outcome amongst a lot of chaos. We are very grateful to him, and the team and we are not sure we could have got to exchange without him.
Seller
9th Nov 2022 (2 years ago)
R Dissanayake
Very supportive and efficient.
13th Oct 2022 (2 years ago)
K Kinclova
The team at Martin & Co have been my 'partners in crime' for over 10 years. They've been supporting me in a consistent and transparent way in finding great tenants, as well as recommending tradesmen and service providers over that period of time, all this whilst I've been residing overseas. Always a great service.
In the last few months the team has helped me to sell my property as well - great support and honest and open conversations during the process.
Couldn't recommend highly enough!
Seller
5th Sep 2022 (2 years ago)
E Verai
We just purchased a property through Martin & Co and dealt with Michael throughout the whole transaction. He kept us updated throughout the whole purchase and even when some obstacles seemed like the sale would fall through, he always managed to find a solution. I would definitely recommend Martin & Co to friends and family
Buyer
2nd Sep 2022 (2 years ago)
C Cass
Excellent service from Indi, she got us into the property in just over a week! Thank you
30th Aug 2022 (2 years ago)
S Wells
We have been renting with Martin and co for a few weeks now and every concern we have found with the property has been resolved very promptly either by replying to enquires or sending a professional contractor to assess and repair problems asap.
Tenant
17th Aug 2022 (2 years ago)
A Saunders
Really nice staff, good at chasing things, especially at the end of the process that makes you feel like they care and are there to support you. They even gave me a bunch of beautiful flowers when I got the keys which I loved. Thank you.
27th Jul 2022 (2 years ago)
K Ahmet
I previously rented out my property for over two years using the services of Martin and Co, Welwyn Garden City. The lettings team was always highly professional and most helpful both on the phone and face to face. I want to say a big thank you to Indi Brown and the rest of the fabulous team for all their help.
Landlord
21st May 2022 (2 years ago)
C Jenkins
I couldn’t recommend Martin & Co enough. A big thank you to Katie in particular who has been fantastic throughout in facilitating our move south and has been on hand to answer any questions posed to her no matter how trivial. This has gone a long way in making what can be a stressful experience for many relatively stress-free. If you’re looking to rent a property in the area, Martin & Co should be your first call.
Tenant
13th May 2022 (2 years ago)
J Amaral
A special thanks to Katie Evans for the amazing service. She was friendly, courteous and extremely professional, answered all our question and explained everything as we went along, it was a pleasant experience and I could not recommend her enough. She is an asset to the team.
Thank you so much for all your help Katie!
11th May 2022 (2 years ago)
R Keating
Brilliant service from Katie!!
Found us a property that suited our requirements even though we moving from Manchester with little time to view.
Has answered my many many questions swiftly and concisely every time.
Made a difficult move move a lot easier.
4th May 2022 (2 years ago)
C Kenny
Katie was amazing and help out a lot emailed back very quickly
23rd Mar 2022 (2 years ago)
A Blak
Excellent and professional service. Keith always responded to my question and supported me, 5 starts services. Another person who supported our selling from the beginning is Hefina. She is lovely lady with professional and friendly customers services, very experienced. Absolutely 5 stars! She was always very helpful and patient answering to all my questions. If some issue came up and I needed advice, I could always give her a call and I was sure it will be sorted asap. It was my first time selling the property and I was stressed but shouldn't:)Thankful to all of you that you made this transaction as easy as possible. All the best, Agnieszka
Seller
11th Feb 2022 (2 years ago)
C Yeung
Just rent a house from Martin Co, Katie. Fast and excellent service. I am so impressed with her fast response and professional advice. To rent house, Martin Co is a good choice.
Tenant
4th Feb 2022 (2 years ago)
E Webb
My girlfriend and I have just moved in to a property we're renting through Martin & Co. - Katie Evans was our agent and was absolutely incredible in helping us find the right place that fit our requirements, and proceeding to be super quick and helpful in responding to queries and issues. Highly recommended.
Tenant
31st Jan 2022 (2 years ago)
A Collard
Great experience purchasing from Martin and Co. The staff went over and above through difficult circumstances to get my sale pushed through! They contacted me and got back to me with issues promptly and I got a great service!Highly recommend!!
Buyer
20th Jan 2022 (2 years ago)
L Foster
I purchased a property that was marketed with Martin & Co through their Welwyn Garden City branch. Keith Boyden was the Agent who was managing this process. From our initial viewing of the property through to; surveys of the property, contract exchange & completion, Keith’s determination to get us over the line prior to Xmas was exceptional (circa 11 weeks). Keith was also on hand at each step of the process to advise, answer any queries and provide guidance on all queries we had. I would not hesitate to recommend Martin & Co acting as Agents when marketing a domestic property. Thanks for all of your efforts Keith & a happy new year to you and the team.
Mr & Mrs Foster.
Buyer
5th Jan 2022 (3 years ago)
J Batchelar
Recently rented a property though Martin and Co. Katie has been amazing sorting this out. Very quick to respond to queries and willing to go out of her way to help. Katie made moving into this new property a breeze I couldn't recommend her enough.
Tenant
21st Dec 2021 (3 years ago)
P Burrage
Purchased a new home through Martin & Co. The agent I dealt with (Keith) was professional and understanding throughout as the solicitors processed the paperwork.
Buyer
5th Dec 2021 (3 years ago)
Anonymous Homeseller
Martin & Co was recommended to us by a friend and a family member. So glad we instructed them. They valued our house correctly. The top 2 Estate Agents that GetAgent recommended under valued our house by £80k. We had offers over that asking price too. £80k difference is a lot. It means that other Agents don’t know the market and I wouldn’t recommend any other Estate Agents other than Martin & Co. They have been fantastic.
Seller
1st Dec 2021 (3 years ago)
L Hendry
Renting a property through katie, she was absolutely lovely, and my process was a lot of hassle haha, it involved the council paying my deposit which Katie accommodated perfectly even when it took a while and was overly complicated ! And then I needed to change my rent pay date which she handled within like 30 minutes, very accommodating and friendly woman. Thank you again for all your help.
Tenant
10th Nov 2021 (3 years ago)
K Shah
We used Martin & Co to manage our rental property since Oct 2018 and they have managed the sale of that property. They are very approachable. Handled everything very professionally.
Seller
27th Oct 2021 (3 years ago)
D McDonnell
We’ve worked with Martin & Co a few times over the past few years and are delighted with our new lettings agent Katie, throughout the letting process Katie kept me continually uptodate and she is a pleasure to work with.
Landlord
20th Oct 2021 (3 years ago)
J Sharp
Such an easy and smooth process going through Martin & Co. Katie was so friendly and attentive and helped me so quickly with anything that I needed help with. Overall, it was such a pleasant experience considering moving house or finding a new home can usually be quite stressful, in this case it was made so much easier with the kindness and help from Katie.
15th Oct 2021 (3 years ago)
U Adesakin
My experience with Martin and Co was really good. Katie was simply the best. She always came back to me so quickly. I asked to move in a day earlier and she was so understanding and made that happen in a short space of time. Thank you so much Katie, you made our moving experience much much easier.
Tenant
30th Sep 2021 (3 years ago)
R Branwhite
Very smooth transition from old agency to Martin and Co.
New tenants have just moved into my property.
I am very happy with the service I have received so far.
Katie has been very helpful and kept me updated throughout the whole process.
Landlord
29th Sep 2021 (3 years ago)
M Parker
My partner and I have just secured a rental property via Martin and Co in Welwyn. The service has been brilliant - we primarily dealt with Katie who was very helpful and quick to respond.
Tenant
29th Sep 2021 (3 years ago)
N A
Speaker as a renter, I can say that my experience has been straightforward. Also having messaged them a few times they've always responded to me. In the rare instance I needed something, they've been very fair and helpful when sorting out anything I've raised.
Good customer service is genuinely hard to find these days but I can say I'm very pleased with their professionalism and helpfulness.
Tenant
28th Sep 2021 (3 years ago)
I Nikz
Starting out as a new landlord the company seem competent & professional with a relaxed friendly manner.
With plenty of advice offered and a quick response to issues, I am more than happy to do business with them and would recommend the company.
Landlord
7th Sep 2021 (3 years ago)
J Hügill
After previously giving a 5 star review I unfortunately need to amend this to 1 star.
Very unprofessional company.
I was not allowed to view the property prior to moving in as they "couldn't find the keys". After moving out and handing my keys in they managed to lose the keys and tell me I hadn't handed them in, yet they have dated a report done on the property prior to them finding the keys (yet when I ask about this I am ignored).
Upon moving in to the property the Carpets in the bedroom and living room had paint splatters and burn marks over them (this was not shown on the photos, I believe old photos of the property were used on the listing).
There were yellow stains on the bathroom floor, a light fitting in the kitchen that was damaged and hanging loose, it had been pushed back into place using double sided tape to hide the damage but just dropped back down (this was reported on day one and not fixed during my whole eight month tenancy), again not shown on the listing.
I was left without hot water and heating for two weeks due to nobody knowing how to operate the heating system.
I was left two weeks not being able to wash any clothing due to the washing machine being clogged up and not releasing water when I first moved in and had to wait for a contractor to come out (who only worked Saturdays).
When I moved in there was what appeared to be grout, that had been dropped on the heated towel rail in the bathroom, I have a photo of this the day I moved in, yet they are now trying to charge me for this and claiming it is damage, not that their contractor are poor decorators.
Both the kitchen sink and the bath were clogged when I moved in and did not drain water and I was asked to pay for unclogging them myself, which I did.
After just over a month in the property the air conditioning until started displaying an error message saying it was working at 54%, this was reported and after a month, nothing had been arranged, I asked for this to be postponed from Dec to mid Jan due to covid, yet this was not done in mid Jan and another seven months later when I moved out they still hadn't serviced it.
I had no working key for the rear door to the property for months on end, the intercom repeatedly broke, the back door repeatedly broke.
Although I have photos of the property being spotless when I moved out and have been supplied to them, they are now trying to charge me cleaning costs for "debris", which from their photos appears to be dust, they do not seem to understand that if they leave a property empty dust is going to fall, especially with an air-conditioning until that has not been serviced.
They also are attempting to charge for damage to a door that they claim was done by "opening and closing the door". So be careful not to use doors in rented properties.
After a few weeks of phone calls to them at the beginning of the tenancy to advise of further damage I had noticed, I was repeatedly told "don't worry, it is only minor so we don't need it to be listed", yet at the end of the tenancy they are trying to charge me for dust.
If you rent with this company I would advise taking hundreds of photographs when moving in. When you are met at the property by the contractor who has done his own report of damage, I would advise not signing this off until you have been around every inch of the property. The report the contractor does should actually done with the tenant, so damage they have missed can be pointed out. Do not be naïve as I was and think that the Estate Agents are professionals and will not try and scam you out of money.
Tenant
24th Jul 2021 (3 years ago)
D Duke
Everyone especially Katie was very helpful. They helped me with the house move, did everything for me, were very responsive and always eager to help. I would definitely recommend Martin&Co
21st Jun 2021 (3 years ago)
L Stothard
I’ve recently started renting a property with Martin & Co, and I have been really happy with their service. In particular Katie has been very helpful and really responsive to my queries
Tenant
12th May 2021 (3 years ago)
J Brewin
Excellent service from Katie and Ivan. Kept me informed of every step and sent communications promptly. Would highly recommend
23rd Apr 2021 (3 years ago)
C Cornell
Just completed my house sale with Martin &co .Sandra Cole was easy to deal with , professional and very knowledgeable. Changed my view of estate agents . Cant recommend her enough !!!!
Seller
26th Mar 2021 (3 years ago)
H Pawson
Thanks to Sandra for been an outstanding Estate agent. Even though we were the buyers she still was on our side, supportive and knowledgeable. She went out of her working hours to get us details, chase things up and push things forward. We are now settled into our new house. Thanks Sandra! Hayley and Alex
Buyer
15th Mar 2021 (3 years ago)
E Sanniti
We are so happy with the service received from Martin & Co from start to finish. Ivan arranged a viewing for us immediately and answered all of our questions. He was also kind enough to let us view the property an extra time. Once we heard the good news that our offer had been accepted, Katie was amazing at communicating with us. Any questions we had she was very responsive and she was always offering to help us with anything we needed. We highly recommend using Martin & Co.
Buyer
8th Mar 2021 (3 years ago)
M Gorman
I have been extremely satisfied with the service Katie and the team at Martin & co have given me,Katie has been the upmost professional and dealt with any issues or concerns that I’ve had immediately,excellent service
15th Feb 2021 (3 years ago)
Y Wagh
Recently moved to my new rented property with Martin & CO .Through out process was hassle free and smooth. All the staff members are professional in their approach and helpful.
Special thanks to Katie and Ivan.
Tenant
10th Feb 2021 (3 years ago)
A Michajlow
Sandra helped us massively with selling our flat, she literally came in talked us through it all and took charge. She was enthusiastic and positive the whole time and was determined to sell it for us. Cannot thank her enough, very professional, very kind, friendly and so very helpful. Always put herself out for viewings, available everytime i phoned and asked for help with the lead upto exchange. Would 100% recommend using Martin and Co and requesting Sandra.
Seller
6th Feb 2021 (3 years ago)
H Brown
What can I say...Martin and Co have managed a rental property for us for around 11 years. There is a reason we stuck with them. The whole team are great, Indi, Jane and Yash are who I would speak to if they needed to get in touch with me or if I needed to get in touch with M&Co. All 3 of them were a pleasure to speak and quick to respond/resolve issues. In those 11 year we had 3 different tenants. In between tenants moving out new tenants were found very quickly and so there was never a period where we didn’t have rent not coming in.
It has now come to the end of the relationship with Martin and Co, as we have sold the property using Martin and Co. Sandra managed the sale from listing the property, marketing to the final sale. In all it took around a month from the property being listed to an offer coming in which we accepted. Sandra played a vital role in the negotiations too to make sure we got at least the minimum we were willing to sell for. Sandra I feel was instrumental to the sale going through as both my solicitors abs the buyers solicitors seemingly twiddled their thumbs for months. Sandra I feel went above and beyond in what we expected and assistance of chasing the solicitors to pull their fingers out as well as doing their work for them. I will honestly miss talking to her she’s more like a friend now.
I would recommend Martin and Co to both landlords and tenants alike. As far as for tenants go, if there are any issues in the property Martin and Co
will get the issue resolved. Landlords, your property is in good hands as Martin and Co Complete such thorough references for Tenants.
Also would recommend to anyone selling a property
Seller
5th Feb 2021 (3 years ago)
A Masterson
From initial enquiry to recently moving in the service from both Ivan and Katie was excellent. Given the ongoing pandemic, Ivan was very helpful arranging a viewing at very short notice which was greatly appreciated. Katie was excellent during the referencing and processing period right up until move in day. I would highly recommend using them to any future tenant who is in need of a letting agent.
Tenant
3rd Feb 2021 (3 years ago)
S Aritone
Very quick, smooth process with Martin & Co. Helpful and responsive. Thanks Ivan and Katie!
28th Jan 2021 (3 years ago)
V Shah
Stephen, Indi, Ivan and the team at Martin & Co have been managing one of my properties for over 10 years now - from the outset, they have been proactive in sourcing good quality tenants and are professional in quick responses to calls or emails and resolving issues in a swift manner. Indi Brown is a very supportive agent within the company who recently assisted me with a large repair that had to take place at my property - this helped a great deal to source a reliable contractor as well as coordinating access / photos etc - all of which was done on my behalf as I do not live local, alongside the covid restrictions. I would highly recommend this agent to anyone wanting to source a new property to rent or buy, as well as a landlord seeking to use a professional local agent for a reliable rental service.
Landlord
18th Jan 2021 (3 years ago)
J Malinowski
Excellent and professional team of real estate agents. Can’t recommend them enough!
1st Jan 2021 (4 years ago)
R Cojocariu
I have recently rented a flat through Martin & Co and I am amazed at how quick and efficient they were with the whole process. They have been very helpful in everything that I asked and Katie has been fantastic and very helpful. Would definitely recommend.
Tenant
22nd Dec 2020 (4 years ago)
V Ramamoorthy
Secured my next rental through martin&co - Right from viewings to application, everything has been clearly communicated and supported throughout by the lettings team. Special kudos to Katie and Ivan, who have been thoroughly supportive with all of our requests, keeping things simple and straightforward.
Paperwork was promptly handled by the team, and we received quick responses for every email sent - The small things that make the difference at the end of the day.
Highly recommended.
Tenant
16th Dec 2020 (4 years ago)
S K
A big thanks to Martin & Co and team of Welwyn Garden City, for the amazing support provided by them in finding a rental property for me. It was all a very smooth journey starting from my first call to Indi on the enquiry, then a couple of well organised viewings by Ivan and finally the support on confirmation and moving-in steps by Katie. I must especially mention the patience and support of Ivan here who had to deal with a brief lapse of decisiveness on my behalf in finalising the property. And also, eventually the handling of admin activities w.r.t the tenancy contract by Katie.
I have some previous experiences on property rentals with Martin & Co in different contexts and I can undoubtedly say that you would never feel that they are biased towards a particular party. They just seem to have that perfect balance in handling the deals where both the landlord and the tenant are in a win-win situation.
Tenant
16th Dec 2020 (4 years ago)
B Allday
We have recently started renting a property from Martin & Co Welwyn Garden City. Due to Covid we couldn't come to the property to view it beforehand but they were fantastic at making sure we had all the information we needed - including a video walk through and pictures of how the previous tenant had it. Katie Evans has been wonderful at making sure everything went smoothly and keeping us in the loop at all times. After check-in she has been really proactive in helping us resolve small maintenance issues in the flat. This is a refreshing attitude from an estate agents and we look forward to the rest of our tenancy.
Tenant
14th Dec 2020 (4 years ago)
P Fitzpatrick
Cracking service from Sandra and her team, they went the extra mile.
John Phillips and Patricia Fitzpatrick.
11th Dec 2020 (4 years ago)
S Coetzee
Indi and the Lettings Team at Martin & Co are excellent! From the first time we viewed the house, to signing the lease, care throughout and receiving back our deposit, can't fault them, very friendly and helpful. Not many lettings agents make the tenants feel welcome but Martin & Co do! Thank you guys!
Tenant
27th Nov 2020 (4 years ago)
A Jarvis
Martin & Co have been great at all stages for finding a new place to live, especially during the current pandemic.
They’ve been really professional, supportive and are always quick to respond and keep me informed - particularly Katie who has made the whole process as smooth as possible. No hesitations in recommending - thanks team!
23rd Nov 2020 (4 years ago)
R Griffiths
Just recently rented a property via Martin and Co, and have been really pleased with the entire process, from viewing with Ivan Ziff all the way through to picking up keys today.
Katie Evans at the Welwyn office has been extremely efficient, accommodating our requests and being communicative throughout. A great start to our ongoing relationship, which really puts my mind at rest as a tenant. Thank you, Katie!
Tenant
17th Nov 2020 (4 years ago)
D Edwards
We would like to leave positive feedback for Sandra Cole. Sandra worked tirelessly to ensure that the sale of our house and our move went as smoothly as possible. We had the hurdle of Covid lockdowns to contend with so Sandra communicated with us throughout, reassuring us and keeping us up to date with the whole process of selling our home.
We cant thank you enough Sandra - your friendly manner and can do attitude kept us sane throughout this stressful process.
10 out of 10 and we would recommend Martin & Co because Sandra will be your 'wing man' x
Seller
11th Nov 2020 (4 years ago)
H Gusto
We recently purchased a property and Sandra was our estate agent. Sandra has been amazing in dealing with all aspects of us buying the property, she has been nothing but helpful, informative and has the patience of a saint! It took our property 9 months to complete (Through no fault of martin and co but due to other parties) and through the entire 9 months Sandra has battled in our corner and have felt she always had our best interest right until the end. This deserves a pay rise, a holiday or Both! Thank you Sandra
Buyer
10th Nov 2020 (4 years ago)
D Theophilus
We have been dealing with Sandra Cole at Martin & Co in Welwyn Garden City regarding the sale of our Stevenage home throughout most of this year. Sandra has been an absolute star! We have experienced many difficulties with the sale mostly due to the complications from the pandemic. Sandra has kept us informed at all stages and dealt with a lot of hassle on our behalf. She's been able to think outside the box to help solve many of the difficulties and has been persistent in supporting us and our buyers throughout 6 months of unfortunate delays. If you need someone to rely on I highly recommend Sandra, with her by your side you'll be in safe hands.
Seller
9th Nov 2020 (4 years ago)
D Bray
Just moved into a flat with martin and co. Ivan and katie were both very helpful and professional during the process of viewing and then arranging the tenancy. Any questions I had were dealt with quickly. Would recommend Martin and co
Tenant
2nd Nov 2020 (4 years ago)
Charlotte
We recently moved with the help of Martin & Co. The team were very helpful from the first viewing to making sure we had settled in well. Communication with Katie and Yash has been great and the few issues we had were sorted quickly. Would recommend if renting in Welwyn Garden City.
Tenant
26th Oct 2020 (4 years ago)
A Clark
Very friendly and professional. Ivan dealt with my house sale and was there every step. Communication was amazing, kept us informed at all times. Highly recommend ????
Seller
23rd Oct 2020 (4 years ago)
T Vroon
Professional but above all efficient. They bring you solutions instead of problems, which saves having to individually deal with every little issue that comes up.
19th Oct 2020 (4 years ago)
M Cismaru
Thank you for helping us to rent a beautiful flat in Welwyn Garden City, especially to Ivan and Katie.
Tenant
10th Oct 2020 (4 years ago)
C Bingol
I just rent a flat with Martin & Co and i’m really happy. All the employees are very kind and helpful, and also very quick to solve problems.
I definitely recommend it
Tenant
4th Oct 2020 (4 years ago)
O orons
Our agents Katie and Ivan were such a pleasure to work with and made the whole process so smooth and easy for us.
4th Oct 2020 (4 years ago)
A kwarteng
Excellent customer service and very helpful to Landlords. I will highly recommend.
Landlord
17th Sep 2020 (4 years ago)
N garnham
5 years property management and same great service, thank you.
Landlord
8th Sep 2020 (4 years ago)
A Onisiphorou
Katie was an angel and so nice to work with. Replied very fast and always helpful!
5th Sep 2020 (4 years ago)
L Razlo
Brilliant Team. Katie is very accomodating, attentive and quick to reply.
29th Aug 2020 (4 years ago)
J Tharmalingam
Excellent service from Martin and Co. recently i have approach for renting a property, very professional and prompting on replying e-mail. specially thanks to Katie Evans.
Tenant
26th Aug 2020 (4 years ago)
C Eccles
Massive thanks to Ivan for showing us around the house at late notice and making the letting process so simple and quick. Also huge thanks to Katie Evans for being so responsive and checking in throughout the process to answer all our questions and sort out moving across the bills and contracts. Thanks guys!
Tenant
24th Aug 2020 (4 years ago)
R Hill
Have been dealing with Sandra on property sale. Must say service has been excellent throughout a difficult period. Great job Sandra we got there in the end.
Seller
12th Aug 2020 (4 years ago)
C V
Buying a home is not only a huge financial commitment but it is also a very personal journey and we were so lucky to have worked with Sandra who is always so lovely and hands on with everything. She is brilliant at her job and always makes me feel so looked after. We walked away from this not only with a new home but also a lovely lovely experience.
It’s a bad luck to talk about selling your home when you’ve just got it but when that time comes, I would definitely go to you for the job Sandra. Lovely to have known you.
Buyer
11th Aug 2020 (4 years ago)
A Paton
Super job from Ivan and Katie, many thanks.
10th Aug 2020 (4 years ago)
C Cole
We just purchased our house through Martin and Co, Sandra was our contact and was absolutely incredible! Age couldn’t have done more for us. She made us feel like the only customer she had (even tho I know she was swamped) she was always on top of our purchase always one step ahead of what I was asking and nothing at all was too much to ask!
I will 100% use them when we come to selling our house I couldn’t fault them if I tried!
Plus they gave us a GORGEOUS welcome to your new home gift box with lots of essentials.
Buyer
6th Aug 2020 (4 years ago)
R Burgess
I'd like to say how amazing the Welwyn branch have been to me and a credit to Martin and Co. Everyone has been so polite and helpful in what could have been a very stressful time. I'd like to give a special mention to Katie Evan's who has been unbelievable and has handled everything with total brilliance and has always been there to answer any questions I've had and made my move so easy for me.....so a massive thanks to you Katie its much appreciated.
5th Aug 2020 (4 years ago)
L Hughes
We were lucky enough to deal with Sandra from Martin & Co. She made the whole process of selling & moving very easy and dealt with all questions and queries we had. She goes above & beyond and continually put my Nan at ease. She was very professional and knowledgeable and got us a great deal on selling my Nans house. Should we want to sell anything again in the future I would definitely use her and the company again.
Seller
29th Jul 2020 (4 years ago)
M c
We recently started selling our house through Martin & Co Stevenage. Unfortunately the Stevenage branch closed suddenly and the sale of our property was transferred over to the Welwyn branch. The transfer was seamless. Friendly and helpful, Sandra handled our sale expertly and was readily available, at the end of the phone, throughout lockdown. Highly recommended.
Seller
29th Jul 2020 (4 years ago)
E Smith
When looking for my first rented home, I was advised time and time again not to use letting agents due to their poor reputation. Unfortunately my experience with Martin and Co WGC was not an exception to this and why I've felt it necessary to leave a review.
In the time I was renting through this company, I have only had one polite conversation with various members of the team. Despite always being polite and lenient myself, most correspondence had via email and phone call has been particularly rude, unprofessional and incompetent, and not at all the standards expected of a company who supposedly prides themselves in their customer service. Working in a similar industry myself, I can understand tenants frustrations but always would respond in a professional and courteous manner, unfortunately this isn't the case with the majority of the team at Martin and Co. Welwyn Garden City.
We were left without hot water on several occasions and went 3 months without a working washing machine. All requests were recorded on our part but regularly we experienced far longer delays than seemingly necessary. It was very clear they didn't want to report or deal with a lot of maintenance problems as that involved asking the vendor of the property to spend money to fix them, thereby risking upsetting the vendor and losing business. While I understand you need to speak with the landlord to handle maintenance issues, that does not excuse problems lasting for weeks, months in my experience. At one point we received an email from a team member with an accusatory tone implying we had somehow broken an electrical item in the property, even though twice the professional THEY sent out informed both us and the company that it was a fault of the model itself and nothing to do with any user interference. Any emails regarding this from here were not responded to, or again, responded to in an impolite way.
Attempts to contact the team were often unsuccessful, and when they were answered there was no consistent reply as to who was the property manager, which surely would be recorded on CRM systems that a well-known company such as Martin and Co. would use.
Lastly, as I imagine someone from the team will be reading this, I encourage you to retain some of your humanity when dealing with enquiries regarding major problems with the properties you manage. Please remember these are people's homes, where people spend most of their lives. For tenants to already be trying to live around problems they can't control and then for the people that can help them to be rude and unhelpful, it's enough to make someone feel extremely uncomfortable living in their home and it is a reason we did not want to continue business with this company. I would not advise anyone looking to rent to use Martin and Co due to my experience with the company. For any new tenants or landlords I encourage you to research the rights and expectations of you and the letting company to ensure you're not taken advantage of.
I want to finish by saying none of my comments are in relation to the period of lockdown/interference due to COVID-19, I can appreciate that delays during this time are completely impossible to avoid.
.
Tenant
7th Jul 2020 (4 years ago)
J Miller
Just recently moved into a new property with Martin & Co, and had everything handled by Ivan Ziff and Katie Evans. I could not be more impressed with their service, I viewed the property on 22nd May, and had the keys in my hand on June 8th. Everything was incredibly smooth sailing, emails were responded to within minutes, any questions I had answered immediately, and further information offered, and every step of the letting process was easy to organise and follow. I cannot recommend Martin & Co enough, genuinely the best experience I have ever had with a lettings agent.
Tenant
9th Jun 2020 (4 years ago)
R Domhnaill
We recently moved into our rental property without viewing it. Ivan and Katie were very helpful in setting up the contracts for us as it had to be done at fairly short notice. We are very grateful for all your help.
Tenant
19th May 2020 (4 years ago)
C Bergin
I moved out recently and the process was very efficient. The team were very professional. Thanks for all your help.
19th May 2020 (4 years ago)
T Strudwick
Just finished my tenancy with these guys and I have to say I've not really been impressed throughout the 2 year tenancy.
When we started the tenancy they presented us with a 30 page contract (yes. 30 pages.) and the agent was then dismayed and irritated when I insisted on reading every page before initialling and signing it (as you would - seeing as my previous contracts have been as short as 4 pages of A4). This was because they wanted to get out on time at 4pm on a Friday - You'd think being paid the fat end of £2.5k would warrant an extra 15 to 30 minutes in the office right?
Right from the start of tenancy we had issues with the garage door opener which didn't work and it took them nearly 7 months to get us a replacement remote which actually worked. This was despite us chasing them weekly and even contacting the manufacturer ourselves to get the right spec - this definitely is above and beyond what I as the tenant should be doing.
During the tenancy they wanted to conduct regular inspections - I have no issue with this but they were VERY uncooperative on when these inspections happened. Me and my housemate are both NHS healthcare professionals working shifts and they point blank refused to accommodate our shift pattern into their inspections because "they are very busy" and at one point even woke me up between nightshifts at 11am just to peak into my bathroom. (She was also surprised by me when I woke up with a start meaning that it clearly wasn't communicated to her that would be post-nights/sleeping either!)
Around midway through the tenancy we encountered an issue with our utility supplier because we had been giving them readings from the wrong meter - when we asked M&Co where our electricity meter actually was, they wanted an £80 call-out fee to come and show us, even though the meter we had been taking readings from was the one they stipulated on their inventory documents. Thanks to assistance from other residence in the building, the actual meter was discovered behind a locked door which I was not provided a key for - in the end I had to go get one cut (oh and they refused to reimburse me for this too).
This brings me on to the final issue with M&Co. FEES. Every single little thing has a fee attached to it and frankly, I've never known anything like it and I've rented a couple of times in different places around the county. So lets run though it: Set up fee: £225. Additional tenant fee: £75. Tenancy renewal fee: £75. Checkout fee: £120. Oh and call out fee: £80. (others that I thankfully managed to avoid paying include Guarantor Fee: £90, Amendment fee: £450 and out of hours service: £60). So for two people staying 2 years is a minimum of £495 in fees alone which I found to be unacceptable. (Oh and all of these are in addition to whatever they are charging the landlord - so good luck to the landlord here..)
Another small niggle is that they are very sluggish to reply to emails which when they do reply, include lack of basic grammar and email etiquette. Written communications sometimes included one line and even one word replies - frankly its unprofessional. Your tenants are just as much your customers as your landlords are. Show some care and respect!
I will given them that beyond the above, our tenancy ran smoothly and the property was lovely - but frankly I can't give them more than 1 star for this because these are the basics! There was no effort made on their part to improve the service they gave and frankly, when you're paying just short of £500 for something, I want it gold standard - this isn't.
Sorry guys - You did ask for a review!
Tenant
23rd Apr 2020 (4 years ago)
S Woodley
‘Ivan worked so hard on our behalf and achieved a good price on our house sale. He knows the market inside out and was always on hand to answer our questions. His outstanding communication combined with his expert knowledge made dealing with Martin & Co a pleasure. We were recommended Ivan by a neighbour - now we know why and we wouldn’t hesitate to recommend him ourselves.’
Seller
17th Apr 2020 (4 years ago)
A Dumitrescu
Very professional and helpful real estate agency. We felt very comfortable to deal with Martin & Co (Ivan he was our agent) Very smooth and excellent process of finding our rented home. Thank you very much for all your help.
Tenant
2nd Mar 2020 (4 years ago)
H Guo
I have received excellent service for Martin & Co Welwyn Garden City. Dealing with them is an easy and straight forward process. This is a very effective and professional estate agency in town which has saved me lots of time. definitely recommended.
6th Feb 2020 (4 years ago)
P oshea
I sold my property and bought my lovely new home through Martin & Co WGC.
I would recommend them to anyone
Ivan Ziff & Sandra Cole were there for me from beginning to the end, moving house is stressful but Martin & Co made it easy for me.
Brilliant
Seller
2nd Feb 2020 (4 years ago)
N b
Excellent company, responsive and experienced, they have always been happy to help and made the whole process seamless and painless, 5 stars, definitely recommend!
23rd Jan 2020 (4 years ago)
K Yates
Great efficient service and friendly team.
28th Nov 2019 (5 years ago)
L Lantican
I highly recommend this estate agents. The staff are friendly and very helpful. I truly appreciate their help when I moved out of my flat. They are always available and always willing to help. It is also easy to report any issues in my flat using their app. If I have another opportunity to go back to UK, I will for sure contact them first. Thanks a lot.....
Tenant
12th Nov 2019 (5 years ago)
D Nuhi
Martin & co estate agent Welwyn Garden city excellent service the staff are so helpful and knowledgeable ????????
1st Nov 2019 (5 years ago)
G Madanhire
Have recently dealt with Martin and Co on my property and all the agents are very professional and attentive. I especially like the software applications they use to notify you of key information and documentation. This makes it easy for tenants to easily access their information.
Landlord
30th Oct 2019 (5 years ago)
C Ashby
Big thank you to you & your team for finding me 3 lots of tenants recently.
But more than that I appreciate the excellent service & support I have been given during what has been a tricky time for me. I do recognise & value your teams expertise. Without it I don’t think I could face being a landlady any more.
Landlord
22nd Oct 2019 (5 years ago)
J D
They work for both the landlord and tenant and are fair in their practices. I rented through them for 5 years and found them to be responsive and good in their communication. Their fees are not overbearing and are open to changes in agreement where possible. Overall we enjoyed our stay due to the fact we had a great agent and Landlord!
Tenant
12th Jun 2019 (5 years ago)
C springett
The team are very supportive and well organised, especially Padraig and Indi who helped my flat mate and I find our amazing flat quickly and easily, i would highly recommend.
10th Jun 2019 (5 years ago)
C Systems
Great helpful and responsive team throughout my tenancy so far.
Highly recommended!
Tenant
8th May 2019 (5 years ago)
P Meadows
Just like express my sincere gratitude to all at Martin&co for your help and support over the last few months,you are a fantastic team.
5th May 2019 (5 years ago)
J Lee
The Martin & Co Welwyn Garden City team are the best lettings property agents I have the pleasure of encountering. They are a very attentive team, looking after the landlords interest and the interest and well being of tenants. I had one instance where the boiler had broken down. Martin & Co WGC immediately sought two quotations and managed the whole process with the contractor in the background. Many thanks.
Landlord
26th Apr 2019 (5 years ago)
K Collins
Big thanks to Ivan and Indi who made this renting process, smooth and easy. From the first viewing to signing the contract everything was explained and laid out clearly. I work in the hospitality industry so customer service is always at the forefront of my mind. There is nothing I would change or any learnings to be learnt. I cannot praise the staff highly enough, every single one I came into contact with was friendly and professional.
Tenant
15th Apr 2019 (5 years ago)
E Weatherhead
Great service. Helpful, friendly staff.
24th Mar 2019 (5 years ago)
R George
Great and supportive team - quick turnaround for queries and ensures that you feel@home in the property. Best service and value provided for the money. Highly recommended!!
22nd Mar 2019 (5 years ago)
A Kobayashi
The team in Welwyn Garden City have provided me with excellent, professional advice and service. They are experienced pro in the field. They managed some tricky tenancy issues for my colleague and myself very well, over the last few years.
Landlord
3rd Mar 2019 (5 years ago)
M Bentatou
Professional, polite & friendly. The whole team are great starting from Ivan Ziff.
They are all well organised, but would like to mention Indi Brown the lettings negotiator who has been simply brilliant. Her communication skills are second to none, and she is always happy to help with anything.
All in all, great team, great service and a happy customer.
15th Feb 2019 (5 years ago)
S Misra
Excellent service and very helpful staff. Helped me all the way from finding my rental property to get my deposit back after moving out. Thank you
Tenant
14th Feb 2019 (5 years ago)
J Barraclough
Friendly, professional agents making sure we were informed at all stages in setting up our tenancy. Sent a gas engineer out within the hour on our moving weekend when our boiler played up.
Tenant
26th Jan 2019 (5 years ago)
Z Zorba
Excellent service been with them for years.
18th Jan 2019 (5 years ago)
N Chakraborty
I recently had a wonderful experience with Martin &Co. All staff were very prompt, forthcoming and made the whole process of letting very smooth and blissful, right from, viewings to referencing and signing the contract. They all were very friendly and approachable all the time. Looking forward to a life long relationship with Martin & Co Team.
Landlord
14th Jan 2019 (6 years ago)
S salu
I had an overall good experience with them. There were complicated issues with property through out my time with them but they were very responsive always which I appreciated.
I also had no problems with them at the end of tenure and everything run smooth. I will definitely recommend them based on my experience.
4th Dec 2018 (6 years ago)
S Nagy
Excellent service, professional staff. Hi-tech support: web page where you can log in and it shows all your up to date documents and notification regarding your tenancy (payments... etc.). 5 star.
Tenant
17th Oct 2018 (6 years ago)
B Lucas
Professional service. Friendly staff. Thank you.
1st Oct 2018 (6 years ago)
D Eichberger
Brilliant level of service and care. Matched us with the perfect property. Both Indi and Ivan were professional and caring!
26th Sep 2018 (6 years ago)
G Theobalds
Just moved in and we’ve had an excellent experience with Martin&Co, very helpful and great staff who are very quick at responding and extremely helpful.
Also, they have a great app/ portal to view your property, check payments and raise maintenance notes in a very simple and easy to use platform.
Probably the best renting experience I have had so far! Thank you
Tenant
24th Sep 2018 (6 years ago)
G B
Great staff
18th Sep 2018 (6 years ago)
G Carelli
Thanks to their work and great support. I recommend them for sure if you need to let.
Friendly and skilled for that kind of job.
Grazie mille
Landlord
13th Sep 2018 (6 years ago)
Z Scripps
This letting agents is a con, they claim to be managing the property on behalf of a landlord but don’t actually do anything. AVOID AT ALL COSTS.
I checked out of the property in early June and was going away on holiday. Martin and Co and planned to do my check out on my return. This date was changed, probably purposefully, to a date that I was away. Thereby the check out report was filled with lies and accusations. Myself and the landlord had a very good relationship and that’s been ruined by the lies that Martin and Co made to the landlord who lives abroad. These lies included “damaging the property” and “not having the property professionally cleaned”.
The damage was a lie and the house was professionally cleaned by the company that Martin and Co suggested and had the certificate to prove it. So it wasn’t long until these lies were proved to be a lie.
It’s now been nearly 3 months since the deposit should have been released and Martin and Co keep saying that the deposit can’t be released as it’s down to the landlord to release. The Landlord agreed the release of the deposit a month ago.
In short, they are by far the most lazy, work shy staff I’ve ever come across who clearly have only ever had training in who to pass the buck and claim no responsibility. All I ever find is that “the person dealing with your case is on annual leave or in a meeting”
I urge any prospective new tenants and landlords looking for a management company to take your money elsewhere. It really isn’t worth the time and energy it takes to deal with this shambolic company.
Tenant
29th Aug 2018 (6 years ago)
G Porter
I am currently a tenant, renting a property managed by Martin & Co Welwyn. I have found them a pleasure to deal with- helpful, organised and really friendly. Special thanks to Ivan for showing me the property and to Indi for organising all the admin side of the tenancy.
Tenant
21st Aug 2018 (6 years ago)
A Costelloe
We have rented 3 different properties as company lets and have always found the process straightforwards. Our company has a good relationship with the team at Martin and Co, who are always professional and diligent.
Landlord
8th Aug 2018 (6 years ago)
T Vince
We was helped brilliantly through the whole
Process by Indi, and was kept in the loop with everything.
Cannot fault how me and my partner were treated and would 100% recommend to family and friends.
Thanks for helping us find our first home and making it so easy!
Buyer
28th Jun 2018 (6 years ago)
R Matos
Excellent service. Quick, efficient and professional
25th May 2018 (6 years ago)
M Shaw
The excellent service from this company made the sales process smooth. I found them to be professional and approachable, and I have no hesitation in recommending them.
Seller
30th Apr 2018 (6 years ago)
S Kozar
Very professional and organised. After decade of London experience I was impressed with the service of Martin & Co.
18th Apr 2018 (6 years ago)
T Roberts
Super service from a great team. Would definitely recommend.
20th Mar 2018 (6 years ago)
E PQ-QBE
World class letting service from all the staff at Martin & Co from start to finish
Landlord
6th Feb 2018 (6 years ago)
K Wood
Never used an estate agents before but was recommended this company from a friend. And absolutely perfect service , kept me up to date with everything and put my mind to rest on some points and dealt with everything to make my life stress free . Will highly recommend
3rd Feb 2018 (6 years ago)
J Walton
Thanks to Sophie for the great service letting and managing my property. Great work thanks
Landlord
14th Dec 2017 (7 years ago)
W Walsh
Brilliant business. Brilliant people. It's all about the people. Thoroughly recommend.
2nd Nov 2017 (7 years ago)
P W
Staff are very professional. I have used Martin & co for several years to find tenants for me and I wouldn't go anywhere else. First class service.
Landlord
17th Oct 2017 (7 years ago)
V Arora
Always friendly and professional .Excellent services
16th Oct 2017 (7 years ago)
R andrea
We were first time buyers and didn`t know what pitfalls and problems we were going to face throughout the process.
As it turned out the service provided by Martin & co and especially Ivan was first class. Nothing was too much trouble for him and he really helped us. He made buying a house seem easier than buying a car.
Everything went smoothly. Very professional.
A very good team which includes Alex and Indi.
Thank you
Buyer
11th Oct 2017 (7 years ago)
K Ahmed
Every member I have dealt with have been professional, polite and efficient. I would recommend without any doubt.
15th Sep 2017 (7 years ago)
S Alzayani
(Translated by Google) Excelant office
(Original)
Excelant office
15th Sep 2017 (7 years ago)
B Mcmahon
Sophie is always very helpful and efficient when dealing with any queries.
14th Sep 2017 (7 years ago)
S Balu
Very professional and polite. The whole group are great especially Indi Brown the lettings negotiator. Her customer service skills are beyond amazing. Very happy with the service.
Landlord
14th Sep 2017 (7 years ago)
L Nicolaou
What an excellent property company with a great team of people. I will definitely recommend them to anyone looking for a property!
14th Sep 2017 (7 years ago)
G Connell
Found Alex and all the staff at Martin & Co to
13th Sep 2017 (7 years ago)
M Tinklin
Quick and efficient transaction, thanks Alex.
13th Sep 2017 (7 years ago)
M papachristou
Fantastic service! an easy and friendly estate agent to deal with. We rented a property from them and whilst they were thorough , the process was simply and straight forward. We have enjoyed dealing with the company and would use them again.
Tenant
13th Sep 2017 (7 years ago)
G Leeming
Consistent, reliable, no fuss. Currently trying to move another property to them because they're better than the incumbent agent.
13th Sep 2017 (7 years ago)
C davey
Very polite and friendly staff. Alex was exceptionally helpful!
10th Sep 2017 (7 years ago)
D Martin
I have been working with Martin & Co Welwyn Garden City since 2016. I have found them to be professional, kind, efficient and very helpful. Their communication with me has been excellent. They always return my phone calls and I cannot speak highly enough of them. Their work ethic and people skills are a credit to Martin & Co.
10th Sep 2017 (7 years ago)
S Thea
Alex at Martin & Co is a fantastic and very helpful agent. She's superb at organising and very efficient. Things get done when Alex is involved. She's a asset to Martin & Co. We love Alex
9th Sep 2017 (7 years ago)
J Inventories
Very efficient team. All are professional, helpful and cheerful. Always answer phones and emails promptly. Tidy and welcoming office.
8th Sep 2017 (7 years ago)
S Green
All Ladies on the Property Management team (Sophie, Alex & Laura) are very professional, as a tenant they are always keeping me up to date with any maintenance works and always get issues resolved as quickly as they can.
Tenant
2nd Aug 2017 (7 years ago)
S (Steven)
Superp service. Indi who was responsible for the rental was very professional. Everything she said she would do, was done on time and efficiently. I am very happy I came back to Martin & Co. Thanks
Landlord
29th Jul 2017 (7 years ago)
T P
Excellent service from a very friendly and professional estate agent from start to finish of our tenancy. Sophie Walton was particularly great in our final check out, friendly helpful and quick to respond to emails.
Tenant
16th Jul 2017 (7 years ago)
M Orengo
Excellent service and nice employees.
7th Jun 2017 (7 years ago)
M Cardoso
great staff I recommend
1st Jun 2017 (7 years ago)
I Abbasi
My first time experience with Martin & Co has been fantastic so far.. Glad that they have a team of professional who are always willing to help you quick as they can....Particularly Indi Brown has been really helpful... I highly recommend them.
27th May 2017 (7 years ago)
D Subramanian
Very helpful and prompt response at all times!!!
10th May 2017 (7 years ago)
U Waheed
I found Martin & Co (in Welwyn), and Ivan Ziff in particular a very well run and professional outfit. I arranged a viewing with Ivan, and he was on time and very honest when showing me round - there was none of the usual Estate agent bluster, which I'm sad to say is quite rare now. Subsequent to the viewing, Ivan and the team were very efficient and proactive in dealing with my offer and liaising with the owners. I always felt full informed at every point. I didn't buy the property in the end, but wouldn't hesitate to recommend them!
28th Apr 2017 (7 years ago)
A Clarke
Great staff who care about tenants. They were informative, easy to talk to and a great help when it came to looking for a new tenancy on short notice. Very quick and professional too. 10/10 would recommend. Ivan and Indi were excellent and very friendly when it came to understanding our needs.
Tenant
25th Apr 2017 (7 years ago)
P Robinson
Selling property is stressful at the best of times, however when the sale is prompted by a family bereavement even more so. Ivan Ziff and the team at Martin and Co have been exemplary in their professionalism and support. Ivan's advice is sound and his guidance invaluable. Throughout the process he has been my rock, and for that I am very grateful. Thank you, and if you are selling or letting property in WGC only use Martin and Co.
Seller
10th Apr 2017 (7 years ago)
T Sewell
Truly excellent service and by far the best agents to deal with. They care about their customers, always obliging and prompt with responses. They may not be the biggest or well known in the area but they are the most supportive, empathetic and helpful organisation who give a personal service. My first experience is as a buyer but I would recommend their services on all levels.
Buyer
5th Apr 2017 (7 years ago)
P brown
A Professional and efficient service, friendly staff always happy to help. Would definitely recommend.
3rd Apr 2017 (7 years ago)
D Rayner
Friendly and professional service thanks Indi
3rd Apr 2017 (7 years ago)
A Mitson
Sophie from Martin and Co is absolutely brilliant. Whenever there is an issue it is dealt with quickly. Will not hesitate to recommend her. Thanks.
28th Mar 2017 (7 years ago)
R Murphy
Always receiving a friendly and professional service when dealing with the property management team. Sophie is always very helpful.
25th Mar 2017 (7 years ago)
F Hughes
We have been clients of Martin and Co for more than 10 years. Stephen and his team have always provided excellent and prompt service to us. We are pleased to recommend them to other landlords.
Landlord
15th Mar 2017 (7 years ago)
A A
Very good experience with Martin&Co. Always ready to help, prompt response, friendly and great to work with. They advised us in every step we had to take towards renting our flat. Many thanks to Ivan Ziff and Indi Brown.
Tenant
1st Mar 2017 (7 years ago)
G
Attentive service and the property management team worked tirelessly with the landlord to rectify issues we had with one of the white goods supplied.
Tenant
22nd Feb 2017 (7 years ago)
W Etherington
Excellent service throughout my tenancy. Ivan in particular has been superb. Would recommend and look forward to renting from them again. W.E
Tenant
14th Feb 2017 (7 years ago)
A Kennedy
Very pleasant and efficient service. Sophie was very friendly helping with my queries and was happy to go out of her way to follow up with questions I had.
13th Feb 2017 (7 years ago)
J Fearon
Nice professional people.
6th Jan 2017 (8 years ago)
M Erdogan
By far the best estate agency around. I have had the pleasure of working with Martin & Co for some time now and can say that they are simply AMAZING. Best service provider, friendly, very helpful and a pleasure to work with. I would like to give Ivan Ziff a special recognition as my main point of contact who is always available, super efficient and very proactive. Thank you :)
6th Jan 2017 (8 years ago)
M Donnelly
Firstly the letting service was flawless, and then when we decided to sell Ivan was on the ball, keeping on top of the issues that inevitable crop up .
Seller
5th Jan 2017 (8 years ago)
J Bradshaw
Great location , good service& support from agent ????
5th Jan 2017 (8 years ago)
A Gunning
Hi Indi, thank you for your fast professional service.
3rd Jan 2017 (8 years ago)
C Rennie
We have finally moved into our much waited for bungalow, but cannot thank Ivan Zif enough for all his help and support for the difficult months we had. He made what is a very stressful time easier, with his positive attitude. He really goes further and beyond his call of duty to Martin & Co..
Buyer
3rd Jan 2017 (8 years ago)
I ziff
Hi Stephen
We have had a few teething problems with out project at Hertford and it is hard to describe just how impressed I am with your staff. I cannot remember when I last enjoyed working with anyone so much. Laura, Alex, Indi and Ivan are my main contacts. They are not just good, they are a joy. I would wholeheartedly recommend your team to anyone needing help with Property Management.
5* service without a doubt
Lynn R
PA to Director of
21st Oct 2016 (8 years ago)
N g
Ivan, Stephen and the team provide a 1st class service, i have no hesitation in recommending them to landlord or to tenants. They are very fair and very easy to deal with.
5th Nov 2015 (9 years ago)
T Berry
I have been with Martin & Co for around 12 years now and have had great service during all this time. They are quick to respond to our tenants and provide great advise. Very recently they organised a repair to our boiler and ended up saving us a large amount of money by contacting the provide on our behalf and reinstating a policy which had lapsed. The team are great n
Landlord
4th Nov 2015 (9 years ago)
M Gupta
I have been using the team at Welwyn for a number of years to rent out and manage my properties and I have found the team led by Stephen to be extremely professional. Inevitably tenant issues do turn up from time to time and these have always been dealt with in a very efficient manner. I would definitely recommend!
Landlord
28th Oct 2015 (9 years ago)
F P
I am also currently renting a flat through Martin & Co in WGC. Their service is very efficient, very supportive and professional. A special thank you to Stephen, the director of the branch in WGC, who managed my important extra request brilliantly and also to Diane who was very helpful, too. She namely ensured that a serious water leak in the bathroom (a damage which seemingly was not reported by the former tenants!) was fixed as quickly as possible. I highly recommend Martin & Co in WGC.
Tenant
11th Oct 2015 (9 years ago)
Y Y
We let our house for 2 years and sold it through Martin & Co Welwyn. They continuously delivered excellent service and went 'above and beyond' on a number of occasions. We are obviously delighted by the experience. Highly recommend.
Seller
31st Jul 2015 (9 years ago)
E G
I am renting a flat through Martin & Co and their tenant service is very efficient and professional. A special thank you to Diane who is very helpful and ensures that if something goes wrong it gets fixed as soon as possible. I highly recommend them as letting agents.
Tenant
24th Jul 2015 (9 years ago)
M Crow
Great service provided from a very friendly team at Welwyn Garden City with special thanks to Emma & Diane.
15th Jun 2015 (9 years ago)
P Agarwal
Hi
I rented the house with Martin and Co and found the experience to be bad.
They, were quite unprofessional in getting the things sorted for my electricity meter etc.
The problem still have not been solved after 3 months of complaint
Regards,
Pankaj Agarwal
Tenant
24th Dec 2014 (10 years ago)
H Sarvaiya
We had been looking for a house on a very short notice. Almost all agents were very placid with their approach in helping us.
We then came across Martin & Co, they were very approachable and receptive.
John set up an appointment and made it possible to view at our convenience.
We found the service provided by him as professional. Would definitely recommend Martin&Co to anyone who wishes to move.
19th Aug 2014 (10 years ago)
H tadman
Icon Relocation have worked with the Martin and Co Team for many years now helping to house our corporate clients. The level of service from the staff here is exceptional from start to finish and translate any issues in between, into a solution. We would recommend Martin and Co to any Applicant or Landlord looking for a highly efficient and professional agent to help with their housing needs.
Icon Relocation (WGC)
Landlord
11th Jun 2014 (10 years ago)
A Ranish
Great flexibility in arranging appointments.
Would recommend to anyone and one of the best in Welwyn Garden City.
30th May 2014 (10 years ago)
T Appu
Same here like Ruwan Thiranagama.
Trust me they are professional cheats. Avoid them if possible. Will write detail soon.
30th May 2014 (10 years ago)
G ali
hi
i got my nice flat in welwyn garden city by the agency of Martin & co.
Mr.John recieved me and manage every thing in fast.
he and his colleagues are co-operative and active to do the best
i recommend every one who searching for an accommodation first it must be contact them.
Tenant
14th Nov 2013 (11 years ago)
R Blank
Martin & Co has very helpful and friendly staff, which made it easier for me to find a nice property in a very nice area. I was very satisfied with their customer care and I can highly recommend them to anyone
28th Oct 2013 (11 years ago)
A Latunde
Martin& Co is quite good, very friendly and professional with customer's best interest. The agent was very polite and truthful. You can actually take them for what they say and their tenancy process is not complicated. This the best service I have had from Estate Agent.I will recommend over and over again
Tenant
16th Oct 2013 (11 years ago)
C Singh
The Agents are quite good. Helped me find the best matched property as per my requirements in very less time. I am very much satisified with their service.
Highly recommendable !!
16th Oct 2013 (11 years ago)
R Shibly
Very quick service and nice People.
14th Oct 2013 (11 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
Ashtons - Welwyn Garden City 0.08 mi away
William H. Brown - Welwyn Garden City 0.08 mi away
Ashtons - Land & New Homes 0.08 mi away
Connells - Welwyn Garden City 0.08 mi away
Putterills - Welwyn Garden City 0.08 mi away
Wrights of Welwyn Garden City - Sales 0.09 mi away
haart - Welwyn Garden City 0.11 mi away
Country Properties - Welwyn Garden City 0.11 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Martin & Co - Welwyn the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Martin & Co - Welwyn
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited