Are Ashtons - Land & New Homes Right For You?

Ashtons were extremely helpful in helping my husband and I purchase our first home. Verity was amazing with the first property we reserved and Rhiannon was also equally amazing on helping us with the home we finally went with. Cannot praise them both enough. I recommend them without any hesitation especially with such great attentive staff, nothing is too much trouble for them.

Thanks Ashtons
Catia and Nathan

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we are extremely impressed and grateful in the way Ashtons have handle all our affairs in the way of selling and buying our current property, a couple of times before and now we are in the process of buying another property where the exchange of contract has already taken place.
They are very efficient, professional and yet very personal and understanding. Our current purchase is being handled by Verity Stuart-Thompson who has been so gentle yet very efficient in her advice and understanding of our needs. She always on top of everything and plans well ahead to give us a very efficient service, already thinking of renting etc. we don't have to think about anything. She has taken over the whole process in the most professional and efficient way. Her support and advice has been more than we expected.
we will only be too pleased to recommend them to anyone wanting to sell and buy properties and also for renting

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I have recently exchanged contracts for the property and Ashtons have been a great estate agent to work with. Verity Stuart-Thompson has been brilliant in guiding and supporting during the process. Her attention to detail, care and overall knowledge of the process was always at a 110%. It made the process seem so easy and seamless. I would highly recommend Ashtons in Welwyn!

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My husband, Colin and myself have worked with Ashtons over many years and only have positive things to say about them. We have bought, let and sold a number of buy to let properties, all through Ashtons. We have worked with a number of their staff, all of whom have been very good, and with Chris Haws in Lettings who has been great. He has been trust worthy and a very professional adviser over many years. Our partnership has been very successful and we certainly wouldn't go anywhere else when it comes to property.
Hazel and Colin Mackrill

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Sam was fantastic from start to finish. Always kept us up to date with excellent communication. We couldn't have done it without him . Sam your a star and thank you

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We were very impressed with Ashtons. They got the house on the market very promptly, secured a good number of viewings and the property was quickly sold. Their online portal is great for tracking viewing details & feedback. We were particularly impressed by Sam Ward who takes over once a buyer is found. His communication with ourselves, our buyers & the solicitors was simply outstanding. We have bought & sold several times and have never experienced such a proactive approach that keeps everyone up to date. Many thanks Sam & Ashton’s!

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If your a landlord , avoid like the plague.They have lots of charges , make sure you read the small print ..far better agents out there

Third Party Review - this review has not been verified by GetAgent.

My experience with Ashtons has made it apparent that if you are a first time renter or not fully aware of your rights then they will likely try to pull the wool over your eyes, so be careful and make sure to question anything you aren’t sure of. I personally dealt with Alf and Kirsty, both work in lettings and do not seem to have much knowledge or awareness of how to act professionally.

I wouldn’t recommend Ashtons in Welwyn to anybody looking to rent or purchase a property. The staff in this branch were unprofessional and uninformed during every interaction I had with them, which unfortunately lasted over the course of a number of months. When the current 12 month rental contract expired it took Ashtons over 5 weeks to send a renewal contract; by the time this had arrived the landlord had decided to sell and wanted to provide an eviction notice. Ashtons broke protocol when providing the eviction notice and didn’t attempt to contact or explain the situation beforehand; they then admitted their staff had acted against their professional guidelines - this seemed to be a regular occurrence.

Ashtons staff then advised the landlord to request deposit deductions for repairs that they had informed the tenant would not be needed, and when they were advised that the TDS would unlikely side with the landlord (I spoke with TDS directly ) they conveniently changed their opinion and advised the landlord not to request these deductions. They continuously avoided questions regarding whether or not they were acting in the best interests of both parties, and at one point Kirsty the lettings manager actively declined to answer. I requested a face-to-face in the Welwyn branch and was told it would be a 2 week wait before I could speak to somebody in person.

I won’t say that you shouldn’t use Ashtons in Welwyn Garden City, but I will say that you might want to speak to other estate agents first.

Third Party Review - this review has not been verified by GetAgent.

If your a landlord , avoid like the plague.They have lots of charges , make sure you read the small print ..far better agents out there

Third Party Review - this review has not been verified by GetAgent.