B M
Wasted my time by telling me
All about his Experience & how he was going to market the property , then when I said at the moment we only wanted to market it as commercial with him instead of both commercial and residential he (Scott). Just gave us the brush off even though he made a big thing about how many B&B he’d sold in my area of the Cairngorms. AVOID at all costs. Useless and arrogant. Shame can’t give ZERO stars.... Read more
Seller
15th Aug 2024 (22 weeks ago)
A Landrover
They dealt with my property purchase ...
So easy.. they kept me informed all the way.. with a nice gift once I collected my keys..... Read more
Buyer
30th Jun 2024 (6 mo. ago)
S Birss
Helpful staff. Made us feel at home... Read more
18th May 2023 (1 year ago)
R Adam
Great to deal with. Straight forward, swift and no faffing about.... Read more
20th Jan 2023 (1 year ago)
A clan
Smooth and reliable service... Read more
25th Aug 2022 (2 years ago)
R Hall
All my dealings with Masson Cairns over the past 20 years have been good. I would recommend. The property department are going through a bit of a reset just now but I am sure they will emerge well.... Read more
12th Apr 2022 (2 years ago)
I Gibson
We used Masson Cairns for two purchases (the first never completed due to the start of the pandemic!) based on their quick, professional responses when initially getting quotes. Annike continued to provide excellent service and advice, so we went back to them when we put in an offer on a second property a year later. They've been extremely reliable,
and provided good advice. They also managed to hit some pressurised, extremely important, deadlines so that we could transfer on the initially agreed handover date,for which we are extremely grateful. No hesitation in recommending.... Read more
Buyer
22nd Nov 2021 (3 years ago)
T Lewis
Have dealt with Scott and his team a few times and their down to earth, friendly and efficient service means I will use them in the future for buying or selling purposes.... Read more
26th May 2021 (3 years ago)
S Abraham
I genuinely can't say enough good things about Kate and her team at Masson Cairns. They've been an absolute delight to deal with for our Inverness house sale/purchase and have gone above and beyond to make sure things happened smoothly. The whole thing was handled very professionally but at the same time in a very friendly manner. Communication was excellent, we were kept informed and guided at every step of the way. Wholeheartedly recommended.... Read more
Seller
14th Mar 2021 (3 years ago)
C buyer
Very professional people... Read more
25th Dec 2020 (4 years ago)
S lewis
After months of searching for our home in the Highlands we found the perfect place with Masson Cairns.
They made sure that everything went without a hitch, even with our need to move rediculously fast.
The welcome hamper was brilliant as well.... Read more
Buyer
25th Oct 2020 (4 years ago)
M B
Very poor service. Didn't bother telling us of a closing date despite having viewing arranged.........appreciate you responding to me review but you should have informed all viewers, not just those with notes of interest. Not bothered about the dump of a property anyway so it's not about missing out. It's about having the courtesy to tell someone who is travelling a long way to do a viewing that the closing date is the following day! Thanks :)... Read more
28th Jul 2020 (4 years ago)
H D
Travelled a long way to see a property, only to be told that there was a closing date the next day. Nobody bothered to tell me.... Read more
28th Jul 2020 (4 years ago)
P J
Friendly helpful estate agency.... Read more
11th Sep 2019 (5 years ago)