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- Matthews Estates - Knowle
Matthews Estates - Knowle
298 Wells Road, BS4 2QG
Matthews Estates Knowle are an estate agent in Bristol. They mainly list properties in BS4, BS3 and BS14. Over the last 6 months, they've listed 53 properties, with 15 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
View all details
Matthews Estates - Knowle Reviews (79)
Have you used this agent?
82%
3%
3%
1%
11%
All (79)
Seller (32)
Buyer (17)
Landlord (0)
Tenant (3)
General (27)
S B
Matt and Rhiannon were great to work with - very speedy responses and were able to support me through my purchase very quickly. I'd have no hesitation in recommending them in the future - thanks!
Buyer
11th Jan 2025 (23 weeks ago)
Anonymous Homeseller
Great service from Matthew and the team. Worked hard to sell my flat and helped me get the house I wanted to buy. Couldn't be happier!
Communication was to the point and I always had a quick reply from them about the sale.
Seller
28th May 2024 (1 year ago)
Mary
Matt and his team were always friendly and helpful. He knows the area and housing well. Felt fully supported by Matt with excellent prompt communications. Would not hesitate to recommend.
20th Mar 2024 (1 year ago)
A Gilbertson
Great people to work with and always willing to go the extra mile.
Thoroughly recommended.
31st Jan 2024 (1 year ago)
A M
Unprofessional during a joint tenancy. Favoured one tenant during a dispute despite claiming impartiality, eg giving them an early deposit release and then attempting to pressurize the other tenant by claiming rent was short, for weeks, when a prior agreement had already been made with the other party. Drip-fed tenant private info to fuel their behaviour. Ignored warnings of abuse and security risk to entire block of flats. Released a deposit with strings attached Vs looking at the condition of the flat. All round an unpleasant and human hope-sapping experience
Tenant
28th Jan 2024 (1 year ago)
N cuff
Excellent service, kept me in the loop through out the process, great support when thing do not quite go right, advertised my house with in days of the previous seller not able to proceed.
Would highly recommend.
Seller
12th Jan 2024 (1 year ago)
Anonymous Homeseller
The lack of communication is a real problem, only today I telephoned to be told that the person I wanted to talk to was just across the road in the post office but will call me back as soon as he returns but no return call yet I had an email saying that the buyer wants to be in my property by Christmas so I’m still in limbo
Seller
1st Dec 2023 (1 year ago)
E reid
Have recently secured a rental property through Matthews. James & Matt have been nothing but kind & personable with us from the start. Complete and utter five star service from them both. Plus, they’ve found us our dream home to live in!!! We are thrilled. Thanks both??
Tenant
23rd Nov 2023 (1 year ago)
E peter
Attempted to purchase property, seller had instructed this agent. From the get go, there was no real motivation to complete the sale. In the first two months there was no work completed at all.
Only responds to emails chasing them, no emails or communication is sent off their own backs.
Having met Matthew he's clearly very knowledgeable about property and the market, so its shame this didn't translate into sales progression.
Eventually lost sale around a week before exchange, a large waste of time and money.
Buyer
20th Nov 2023 (1 year ago)
A Way
Brought our house through matthews with the help of Matt, excellent service, always responded efficiently to emails and any queries we had. Definitely recommend to anyone looking to buy a property to use this estate agency.
Buyer
30th Oct 2023 (1 year ago)
K Hooper
We recently finished renting a flat with Matthews. James is a lovely estate agent, he’s personable, caring and reliable. When we had any issues James would respond within a week and find the best solution. The flat we were in did have some issues that were under the responsibility of the flat property management company, so nothing James could do. Still James would check in on how they were progressing and nudge things where he could. Thanks for the great service James, wish you all the best!
Tenant
8th Sep 2023 (1 year ago)
M saunders
Matthew and the team go above and beyond in their customer service and expertise. If you do not choose them to help you sell your house, have them as your estate agant then you will miss out on a consummate professional experience.
Seller
10th Aug 2023 (1 year ago)
H.Jones
Tried to contact them twice no answer or callback.
15th Jul 2023 (1 year ago)
M Barthelme
Very happy with Matt and Rhiannon when selling my property. Very good local business !
Seller
5th May 2023 (2 years ago)
P Weedon
Matthews have been nothing short of outstanding the multiple times I've dealt with them. I can't speak highly enough of their service. One of the best estate agents in Bristol.
28th Feb 2023 (2 years ago)
J L
I've had the benefit of the full end-to-end Matthews experience over 8 years. I bought the house through Matthews, had them managing the leasing of it brilliantly, and ultimately sold the property through them too. I have to say it has been an absolute delight throughout the 8 year relationship, and I wouldn't contemplate going with anyone else. James and Matt run an outstanding family business, with a wonderful team. Speedy responses, going the extra mile to just take care of things, and always with great humour. Thank you all. Rock stars, the lot of you!
Seller
22nd Feb 2023 (2 years ago)
C jackson
I can't rate Matthews highly enough. Their team go above and beyond and are just a pleasure to deal with. I would give them 6 stars if that was an available option.
21st Feb 2023 (2 years ago)
Anonymous Homeseller
Having tried to sell our house through a different agent, with no results or offers, we took it off the market and put it on with Matthews as recommended by some friends. They had eight people looking at it in the first couple of days and four offers within three days. We sold the house at the price that we asked for.
Matt is incredibly helpful and attentive and made the whole process so much easier. I cannot recommend Matthews enough… They are just brilliant!
Seller
1st Dec 2022 (2 years ago)
K Akane
We are in process of buying our first home and had an awful experience with this estate agent. The sale started in June and carried on up to mid October only to fell through.
After doing the survey which come up with around few grands of work that needed to be actioned urgently, so we have asked sellers for reduction in final price. For over a month we were led on and assured that sellers are considering it. Despite numerous chasers we had no updates which left us in limbo.
Finally after over a month we were told that sellers are taking the property off the market. It was horrible experience which left us thousands out of pocket and need to reapply for mortgage on new way higher mortgage rates.
Highly dissapointed with the service and lack of communication.
Buyer
18th Oct 2022 (2 years ago)
R Evans
We have just bought and sold with Matthews simultaneously and I am full of praise for the way they have dealt with both transactions. They have been supportive, kind and straightforward throughout the entire process. From our many viewings with Rhiannon during which her guidance and advice was invaluable. To Matt's efficient and proficient management of the process of buying/selling. Through to Laura's above and beyond level of support guiding us through the logistics! Thank you Matthews!
Seller
3rd Oct 2022 (2 years ago)
H Baron
We recently bought a house through Matthews and would highly recommend them to anyone looking for an estate agents. Matt and the team were fantastic. They were professional and efficient and happy to answer questions or give advice whenever we needed it. They were extremely responsive to emails and just generally kind and reassuring throughout. We would like to say a huge thank you to the whole team.
Buyer
14th Aug 2022 (2 years ago)
I Stamper
I cannot rate Matthews Estate Agents high enough for their professionalism, care and support as I find myself selling my mother's house. Matt gave me reassurance and advice beyond that expected. I recommend him and his team without reservation, and I thank them wholeheartedly.
15th Jun 2022 (3 years ago)
S H
Fantastic estate agency, extremely helpful and couldn't do enough for us with our sale. Even helped us with a tricky purchase with another estate agent. Thank you matt and the team.
Seller
17th May 2022 (3 years ago)
R Hutton
We recently bought a house through Matthews and the service was second to none. We had an extremely stressful time due to many issues, Matthews provided us with fantastic support. They always called back, reassured us, helped with negotiations. Cannot thank you all enough for your hard work! We are over the moon.
P.s The flowers and card really was the cherry ontop of a Fantastic experience using them.
Buyer
30th Apr 2022 (3 years ago)
G Hipsz
Very good,professional at all :)
26th Mar 2022 (3 years ago)
J Blackwell
The service that we received from Matt and his team at Matthews Estate Agents for our house sale was absolutely spot on and a 5-star service throughout - excellent knowledge and guidance, very organised, great communication, and always friendly/approachable/supportive. We also thought that they were very competitive on their fee.
Thank you Matt and team :)
Seller
16th Mar 2022 (3 years ago)
D S
Thank you Matt, Laura and team at Matthews Estates for all of your help during our house selling process. Matt - you are a great estate agent and genuinely nice guy, and Laura and team always responded quickly and was really helpful / friendly throughout. Would definitely recommend Matthews Estates for selling or buying a house in the South Bristol area.
Seller
23rd Nov 2021 (3 years ago)
R Manship
I love these guys. I've bought and sold with and the service is honest and efficient. If I had one criticism it's to maybe not take their suggestion on local solicitors.
Seller
17th Nov 2021 (3 years ago)
Anonymous Homeseller
Matthews Estate agents were excellent to work with. They were responsive, very professional and a pleasure to work with. Many thanks, we will certainly recommend to others.
Seller
12th Nov 2021 (3 years ago)
R B
We recently sold our house and bought our next one both through Matthews and would recommend them for both. Their fees were lower than others we were quoted but clearly had a lot of experience especially in the local area and the team were really lovely which is ultimately why we decided to go with them. They were great at communicating with us and kept everyone in the chain informed throughout which made the whole process much less stressful than it could have been.
Seller
22nd Oct 2021 (3 years ago)
D Atkinson
Great team over at Matthews, everyone pitched in to help sell our property. You could tell whenever they picked up the phone everyone was on the same page and pulling in the same direction.
Seller
3rd Sep 2021 (3 years ago)
L Hathway
Matthew's acted on our behalf selling our house. They set up a collection of viewings in one afternoon. An offer for the asking price was received the same day. Matthew's emailed us to ask if we wanted to accept the offer. This was the last communication initiated by them until completion apart from asking for 3 extra viewings by our Purchaser. We and our Vendor's estate agents had to keep chasing them for an update. Their lack of communication is shocking although they did get the job done of selling the house. I don't feel they earned their thousands of pounds in fees as we heard nothing from them for most of the transaction.
Seller
21st Aug 2021 (3 years ago)
S mansfield
Recently sold my house through Matthews Estate agent and would highly recommend them. Very professional and friendly! They sold my house within a week and their fees were very reasonable. Great all round
Seller
30th Jul 2021 (3 years ago)
J Durrant
First sale through Matthews and can only say good things. Their recommended asking price was amongst the highest between competitors, and their services where priced the lowest. They sold our flat in less than a week and for above asking. Based on my experience I would recommend and use again.
Seller
22nd Jul 2021 (3 years ago)
N Pullin
We recently used Matthews to sell our house, they couldn't have been more helpful especially when moving during the pandemic which was stressful enough. Highly professional, great communication and a throroughly valued service, I would def recommend using this local estate agent.
Seller
20th Jul 2021 (3 years ago)
S Russell
Had the most awful experience with this estate agent. My sale started March 21 and has now fallen through mid July 21.
After 4 months of being told that our buyers were still interested and there were no problems we discovered that their funds had never been verified properly.
The whole experience has left us thousands out of pocket and deeply disappointed.
We thought it was a great idea to give our business a local family run firm; I couldn't have been more wrong. It appears the Matthews have taken on more than they can properly deal with.
I'm thankful that I haven't had to pay them any money.
Seller
16th Jul 2021 (3 years ago)
K Sutton-Spence
I used Matthews to sell my house and was very impressed with every aspect of their service. Knowledgeable, friendly, quick to respond to queries and with a small team, I could be confident that the person I spoke to knew who I was. I wouldn't hesitate to use them again and recommend them whole heartedly.
Seller
6th Jul 2021 (3 years ago)
A Hall
We have recently purchased a house through Matthews and we can not recommend them highly enough. Buying a house is a stressful experience in itself but the team at Matthews helped to make the process so much more manageable and stress free. They kept us updated throughout the whole process and were always available to answer any of our queries, big or small. When the time comes to sell our house, we will know were to go.
Buyer
5th Jun 2021 (4 years ago)
Anonymous Homeseller
The best in the West and so glad I went with them for my sell. Matt is an excellent communicator and beyond me loves his job. It took me 14 months to sell and 3rd buyer lucky but 2020 wasn't the best year.
Totally recommend them. Had another buyer within 2 weeks. Special thank yous to Matthew's and all his team.
Seller
21st Dec 2020 (4 years ago)
H Riboulet
The best in the West and so glad I went with them for my sell. Matt is an excellent communicator and beyond me loves his job. It took me 14 months to sell and 3rd buyer lucky but 2020 wasn't the best year.
Totally recommend them. Had another buyer within 2 weeks. Special thank yous to Matthew's and all his team.
Seller
21st Dec 2020 (4 years ago)
N Clarke
Matthews have managed the process, of getting out house on the market, really well. It's been a challenging year and we hugely appreciate their consideration and respect for our home during this whole process.
Seller
16th Dec 2020 (4 years ago)
T Mitchell
We received excellent service from Matthews in our recent house move where they managed both our purchase and sale. We found Matt and his team to be professional, transparent and pragmatic. An excellent local and family business that I would recommend to all.
Seller
8th Dec 2020 (4 years ago)
Katie
Matt and the rest of the staff at Matthew's Estates were kind, professional and generally very helpful with everything to do with our first house purchase. Definitely not like the "stereotype" estate agents...! If we ever move again I'd definitely use them. Thanks again Matt ????
Buyer
11th Aug 2020 (4 years ago)
R Smith
Matthews Estates Knowle Bristol demonstrated a professionalism of the highest calibre and also showed understanding of a difficult situation I encountered whilst trying to sell my house.
Seller
5th Aug 2020 (4 years ago)
Anonymous Homeseller
We bought and sold through Matthews and I couldn't be more impressed. We had a series of disasters which ended up taking 15 months in total. Throughout they were so supportive and couldn't do enough for us. 100% recommend them, both for value and customer service, in fact I'll miss them now we've completed!
Seller
2nd Aug 2020 (4 years ago)
D Bowes
Matthews sold our house quickly and efficiently, and gave us a friendly and professional service throughout, despite difficult Covid circumstances. Would definitely recommend
Seller
24th Jul 2020 (4 years ago)
C P
We recently bought our first home through Matthews and were very happy with their service from start to finish.
We were looking for the perfect property for us which took over a year, and in this time had several viewings with James who was always very helpful and refreshingly honest. James helped us negotiate a good price for the house we eventually found.
We had a very long drawn out conveyancing process and had to wait for a probate grant and so it was all very painstaking but Matt did everything he could to help sort out issues and get the sale finalised.
Overall we were very pleased with our experience and would certainly recommend buying through Matthews.
Buyer
11th Jul 2020 (4 years ago)
J Sims
I couldn’t recommend these guys highly enough. Trustworthy, caring and extremely capable firm that are more than happy to go the extra mile. So pleased we used them and I wouldn’t hesitate to recommend them far and wide. On behalf of my family and I, Thank You
7th Feb 2020 (5 years ago)
L Milner
We bought through Matthews after our previous house sale fell through with another agent and the difference in service was amazing. Matthews were informative, helpful, friendly and professional. Nothing was too much trouble for them, and they were happy to go between us and the seller as many times as we needed. As a result we are delighted with our purchase, and the whole process was smooth and stress-free. We definitely think we have found our forever-home but if we ever consider selling I would not hesitate to use them again... and hope we can buy through them again too!
Buyer
6th Feb 2020 (5 years ago)
W Thomas
Not been there
25th Jan 2020 (5 years ago)
G Davis
Great agents
30th Nov 2019 (5 years ago)
E Golding
Really friendly, professional and helpful, all what you want from an estate agent. Can highly recommend.
25th Nov 2019 (5 years ago)
T Swift
Great estate agents. Proactive without being pushy, and best of all no 'stretching the truth! Definitely Recommended
11th Nov 2019 (5 years ago)
T Bird
Fantastic estate agent puts a lot in to it and it shows by the great results
16th Oct 2019 (5 years ago)
H Thompson
Friendly people. Poor communication. Disappointing experience.
27th Aug 2019 (5 years ago)
M Frederic
Fast, trustworthy and super reliable.
8th Jul 2019 (5 years ago)
J Noonan
Very friendly, helpful and professional in a very long and protracted deal. Always responded quickly to queries and issues that arose along the way.
Would highly recommend.
25th May 2019 (6 years ago)
G gyorgy
Onlu whent passed rhis place
17th Dec 2018 (6 years ago)
L Whitmore
Whole team were incredibly supportive throughout the process of buying a property. Hadn't been through the process before and these guys definitely went the extra mile to help.
They give estate agents a good name!!
Buyer
2nd Dec 2018 (6 years ago)
J McClelland
Matt and the team were fabulous and really helpful. Would definitely recommend
19th Nov 2018 (6 years ago)
D Mazurek
Bought my house through Matthews and 3 years later they sold my house for me. You do get an exceptional personal, extremely trustworthy and always professional service. Would always recommend them to anyone selling or buying in bristol. If only more estate agents were like Matthews. Thanks.
Seller
6th Nov 2018 (6 years ago)
J Ames
Fab agent!
2nd Nov 2018 (6 years ago)
J House
We recently bought our first home through Matthews and they were fantastic through the whole process. Brilliant customer service, friendly, helpful and full of lots of advice - the staff have loads of local knowledge which they are happy to share. Would definitely use them to sell a property.
Buyer
18th Sep 2018 (6 years ago)
W Brien
Good selection of meat products to choose from staff really nice and helpful reasonably priced too try it out and see
10th May 2018 (7 years ago)
R Roche
I’ve used Matthews Estates a few times over the years to find tenants and sell property. They have consistently gone above and beyond the level of service I would expect. They are very thorough and proactive and always provide a high level of service and support. The staff are warm, friendly and knowledgable. I wouldn’t hesitate to recommend them.
Seller
13th Apr 2018 (7 years ago)
J Russ
Supportive and empathetic team. A very good experience made better by the human touch , which can be rare amongst estate agents. Highly recommend Matthew & his team .
13th Mar 2018 (7 years ago)
H Moore
My partner and I had a first class professional service from Matthew and his friendly team. A genuine local family firm. They were really supportive throughout the sale of my flat and in helping us to search for a new home. They engaged fully with what we needed. The process of buying is complex and the team were brilliant guides through this.Would really recommend them to anyone looking to sell or buy in this part of Bristol.
Seller
13th Mar 2018 (7 years ago)
T Ltd
Fantastic service, lovely people and great communication! We had a rather difficult chain but Matt went above and beyond to get it through. Much better and more personal service than the larger companies.
10th Mar 2018 (7 years ago)
C Senter
Was looking to buy a property in Knowle Park, the staff were really friendly, helped with and explained each step! Made the process alot easier! Thank you!
Buyer
15th Jan 2018 (7 years ago)
C Yuill
Genuinely best estate agents in Bristol
21st Nov 2017 (7 years ago)
C Jones
Great local independent estate agent. Bought through them and they were great from start to finish.
Buyer
17th Nov 2017 (7 years ago)
L Phillips
matt and the team were very efficient and gave us a brilliant service would highly recommend to anyone selling there house in the future.
Seller
15th Mar 2017 (8 years ago)
M Ethridge
Always a great level of customer service provided, very helpful and informative. Pleasure to deal with.
15th Mar 2017 (8 years ago)
M Jenkins
Great experience buying s house through Matthews. Good communication and a friendly service. Would definitely recommend
Buyer
16th Jan 2017 (8 years ago)
J Lewis
As first time buyers my self and partner found Matthews to be amazing estate agents
They were constantly updating us and keeping us informed of any problems or issues or just generally advice to keep us on our toes
They were never Hard to get hold of and easily contactable
We both recommend Matthews if any one is buy a property in this side of Bristol
Cheers matt and your team!
You guys were amazing!
Buyer
10th Dec 2016 (8 years ago)
G Walder
Matt and his team where excellent throughout dealing with me with my purchase. They really went the extra mile to make sure everything went smoothly.
Buyer
28th Nov 2016 (8 years ago)
D Quintin
Terrible experience. Estate Agent turned up a few minutes late. After a further few minutes of checking keys and phone calls to the office, it became apparent she also had the wrong set of keys. All of which resulted us in missing our next viewing as well! Highly disappointed and very poor service, with little in the way of an apology.
27th Sep 2016 (8 years ago)
A Phillpotts
Great agency
30th Aug 2016 (8 years ago)
M lindley
Very poor communication and services, amateurish. This is one estate agent I would stay well clear of if I was in the situation of needing one again. I'm actually being very generous giving them one star!!
27th Apr 2016 (9 years ago)
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