Far too much to write here but essentialy they cost us the sale of our house and the purchase of our new one due to their incompetence.
Missed deadlines and failed to see and deal with potential problems due to their attitude and inability to keep on top of matters.
Eilidh and Andrew in particular were never available, never returned phone calls and took multiple attempts to get replies to questions we had.
Untrustworthy, incompetent and amateurish I would strongly recommend you do not use Melrose and Porteous for any aspect of your house sale if you value your mental health and finances.... Read more
Seller
17th Jun 2026 (1 day ago)
C Kozel
Melrose & Porteous were excellent solicitors and estate agents for a recent house sale that got a little complicated towards the end! In particular, Andrew and Eilidh were both very kind and competent and went out of their way to ensure a good outcome for all parties. Thank you!... Read more
Seller
2nd Jun 2026 (16 days ago)
A Simmonds
I cannot recommend Andrew and his team highly enough. From our very first conversation, Andrew put me at ease during what was an incredibly difficult and stressful time. The team handled everything from start to finish and was always available to offer support. Andrew truly went above and beyond, providing not only professional excellence but also genuine personal care. Having used other agents in the past, I can say none come close to this level of service. I wouldn’t dream of using anyone else in the future.... Read more
11th May 2026 (5 weeks ago)
H Joy
The team at Melrose and Porteous were very helpful and supportive throughout the process of selling my house and I would highly recommend them.... Read more
Seller
29th Apr 2026 (7 weeks ago)
G Crowther
I would like to thank the team at melrose and porteus for handling the succesfull sale of my property excellent result... Read more
Seller
14th Apr 2026 (9 weeks ago)
C Heap
Had to sell my late Father's property so I asked Melrose and Porteous to do this for me. The team worked hard and I had 17 viewings in the space of 2 weeks and a formal offer within 3 weeks of the sale going live. There were a couple of issues during the sale process that were not in our control but the team were always helpful, willing to find out information and made the process feel easy. I've never sold a property before, so I was anxious about the process; the staff at Melrose and Porteous quickly put any anxiety "to bed". If I decide to sell my property in the future, I would certainly use them again and definitely recommend other people use their services.... Read more
Seller
20th Mar 2026 (13 weeks ago)
Very pleasant helpful could not be more obliging took me through all stages in plain English so I understood everything... Read more
Seller
28th Feb 2026 (16 weeks ago)
M Brown
Excellent service from Debbie and the team at Melrose & Porteous. They made the sale of my property straightforward and stress-free, with clear communication throughout both the estate agency and conveyancing process. Professional, efficient, and very approachable — I wouldn’t hesitate to recommend them.... Read more
Seller
15th Jan 2026 (22 weeks ago)
A Blair
Highly recommend Melrose & Porteous for estate agency only as I was selling in England . This was an easy process helped by the constant updating of my quick and seamless sale which totally took the stress out of selling my property.
Many thanks to Debbie and team... Read more
Seller
12th Jan 2026 (22 weeks ago)
S Galbraith
Excellent service as always with Melrose & Porteous. Great at keeping you informed all the way through the selling process.... Read more
Seller
17th Dec 2025 (6 mo. ago)
Very helpful talked us through the whole process and kept us up to date. Would recommend if selling or buying a house. Great team to work with.... Read more
Seller
21st Nov 2025 (6 mo. ago)
R Gerrard
Andrew and his team were excellent from start to finish. Great service.... Read more
19th Nov 2025 (6 mo. ago)
R1Bew
We have recently completed the sale of our property near Duns using Melrose &Porteous for the Estate Agents and conveyancing. From the beginning the service was excellent and very 'personable' I would call it. Debbie,Andrew and Eilidh were equally great and made the whole process pretty seamless,making contact when requested and keeping us fully updated. I would highly recommend them and wouldn't hesitate to use them again. It's a big fat 10 out of 10 for me. Angus Bewick.... Read more
Seller
15th Nov 2025 (7 mo. ago)
N Conroy
Do not recommend... Read more
29th Aug 2025 (9 mo. ago)
S Brookes
Completely inactive. I had to chase them constantly. Calls not returned, forms not posted. They took so long that eventually my mum's capacity to agree to the PoA came into question and I was made to jump through hoops with my mums GP to protect THEIR license. Go somewhere else.
addendum: Please don't hide behind the law society. This only became an issue because you took so long and needed constant chasing.... Read more
9th Aug 2024 (1 year ago)
C Keir
Fabulous, faultless service!... Read more
1st Apr 2024 (2 years ago)
Pass please... Read more
Seller
20th Jul 2023 (2 years ago)
S King
They could not have been more helpful and communicative. Great team. Thank you.... Read more
22nd Jun 2023 (2 years ago)
A anderson
Nice friendly staff ????... Read more
10th Dec 2021 (4 years ago)
P elliot
Very helpful and friendly service... Read more
14th Aug 2020 (5 years ago)
M Bell
If I was selling a property I would go through them. Very good service.... Read more
18th Jan 2020 (6 years ago)
J campion
Very professional service... Read more
14th Nov 2019 (6 years ago)
L baxter
Always accommodating an helpful very chilled atmosphere, down to earth, an continued help with many issues... Read more
6th Mar 2018 (8 years ago)
L Pettitt
Simply the best. A real, caring, country solicitors. They helped me mend my life... Read more
7th Feb 2018 (8 years ago)
M Clift
Nice building, well displayed properties. Spoke with staff who are always very helpful and polite.... Read more
15th Jul 2017 (8 years ago)
P Innes
Excellent family solicitors... Read more
30th Mar 2017 (9 years ago)