F Tahir
Amazing service!
We bought our first house and Lee was extremely supportive and helpful throughout the daunting process of a first timer. Prompt, efficient and easy support throughout... Read more
Buyer
1st Jan 2025 (14 days ago)
N jones
Michael Graham sold my parents property, and they were first rate form start to finish. They had to sell the property 3 times as the first two buyers turned out to be time wasters, but MG were great as their motivation to sell the property never waned. They kept a constant stream of buyers coming through the door. They were always friendly, helpful and professional, so when other agents approached us trying to get our business, we never had any doubt we were with the best agent. Everyone we dealt with there was excellent, but in particular most of our dealings were with Roger, and Lee who did a great job of monitoring and managing progression of the chain, giving us regular updates. Communication was always excellent, with them always getting back to us speedily. Totally recommend the team at Michael Graham!... Read more
Seller
2nd Dec 2024 (6 weeks ago)
J Williams
A big thank you to Lee and Roger for their support throughout the entire process. Viewings were managed professionally and efficiently and my home was sold quickly. Lines of communications were open both ways and we kept each other updated at all times throughout a tricky situation. Both Lee and Roger are very friendly and cared from start to finish whilst delivering a professional service with a sensitive approach to my circumstances. I can't thank you both enough! I highly recommend Michael Graham Estate Agents.... Read more
Seller
31st Oct 2024 (11 weeks ago)
S Williams
I was personally an estate agent for 9 years and while admittedly it was a long time ago - there are basic principles that I feel an agent selling your property should do.
The key one is communication.
When I was manager I would speak to all buyers and sellers in my pipeline once a week while the sale was ongoing (or make the negotiators/sales be in contact).
This is really the area in where this agent falls down. Moving house can be a truly tough and stressful time and the one thing that you would like when taking on an agent and committing a large sum of money to that they provide a service.
Now to be fair, Micheal Graham sold my house quickly but to be frank it was a really nice family home in a very sought after area and this was never going to be a "hard sell".
In October 2024, I came to realise that the last communication I had from the branch manager was the 15th July and it was a simple sentence of - Hi mate - I'll keep you updated.
Since then I have then had to speak to the conveyancers myself most of the way through this process (and to give some context on why I feel compelled to write this review) the conveyancers are being paid £10,000 less than the agent! As far as I can see they have done most of the work within this sales process.
I decided to write to the MD and make him aware of the service levels I am receiving - note I am not asking for money off or a refund of money (as I know how hard it is to get this off an agent) but merely a cry to help me and also improve the work levels of the staff in the branch.
Days later I still haven't had a reply from him however now the manager asked me to call him for an update!
I had to give a request to either email me back or ring me the next day as I didn't have time to take a call at the time he had contacted me. The reply was again a one liner to say that a completion date in November is being discussed, and that I should feel free to call if I want a chat about my property.
The response perceived by me once again was minimal and reactive rather than proactive, and slightly seems to make me feel that I must reach out to them if I want updates rather then they provide the service of giving it to me.
I am just incredibly sad that this agent has been used and therefore I feel rather than waste anymore time trying to redeem and get a service - I best put the effort into helping others avoid my misfortune!
Ask the agent you intend to take on what is their process for not just selling the property but also how they will look after the sale as it goes through also.
I am sure that there are plenty of success stories for this agent but in my humble opinion their standards are far below the fee that they charge and for me if I had had maybe 3 - 5 calls over the the last 3 months then I wouldn't probably have any issue and this review wouldn't be online.
So to finish up - the communication was very poor - the attitude when reaching out to them re lack of service is beyond any I have experienced before in terms of "really couldn't give a damm" - the fee they charge would be 'ok' if they provided an exceptional service that took the stress away and kept you firmly in the loop ... However in conclusion I would be hard pressed to recommend anyone to use this agent and the fact that I rarely write negative reviews I felt so compelled to help others avoid my pain.
Personally I have learned a lesson hence why I will only use agents like Elevation and Thomas Connolly, who manage my rental properties from now on and the service and fee that they offer is high premium compared to Michael Graham.... Read more
Seller
23rd Oct 2024 (12 weeks ago)
A Acharekar
We purchased our property from Michael Graham last month.We came into contact with Roger and Lee and they are nothing but outstanding.We had some issues with the solicitors but Roger and Lee worked as a team and made sure the process was as smooth as possible.Lee was on his annual leave but still was working behind the scenes to sort everything out for us
Thank you Lee and Roger for all your help,we will not hesitate to come back to you again .
Aayushi and Akshay... Read more
Buyer
4th Oct 2024 (15 weeks ago)
J Page
Michael Graham estate agents in Milton Keynes recently handled the purchase of our new house. The house buying process was made easier by Lee, who ensured everything went smoothly. Thank you Lee and Michael Graham!... Read more
Buyer
9th Sep 2024 (18 weeks ago)
Bernard
Roger and Lee were fantastic liaising with the vendor during a very frustrating and prolonged process between offer acceptance and exchange, including one collapsed sale elsewhere in the chain. Their calm and professional approach was reassuring to both the vendor and myself and I'm not sure we would have got over the line otherwise. My thanks to them.... Read more
Buyer
1st Sep 2024 (19 weeks ago)
************
Bought a house through Michael Graham. A very friendly helpful team. Nothings too much trouble. Highly recommend so hard to get this kind of service from any company nowadays. A special mention goes to Bailey who looked after me from day one, a true diamond. Thank you so much.... Read more
Buyer
12th Jun 2024 (7 mo. ago)
M Shahnwaz
We recently had the unfortunate experience of dealing with Michael Graham – Central Milton Keynes for the purchase of our new property, and it was nothing short of a nightmare. Unlike Chewton Rose, who efficiently handled the sale of our previous home, Michael Graham was disappointingly unprofessional and unresponsive throughout the entire process.
From the very beginning, Michael Graham's lack of proactivity was evident. Their communication was poor, and they failed to keep us updated on important developments. On the day of completion, the situation deteriorated further. Both the branch manager and another key team member were unreachable, leaving us in a lurch at a critical moment.
After the completion, we were left standing outside our new home with four vans, while Michael Graham was conspicuously absent including the previous owners. To add insult to injury, one of their representatives had the audacity to lecture us on patience instead of taking responsibility for the chaos.
Michael Graham's contribution to the process of handing over the keys was non-existent. We had to wait four excruciating days for the previous owners to move their belongings, causing significant inconvenience and stress. Our movers couldn’t put our stuff as per allocated rooms due to ex-owner belonging. Throughout this ordeal, Michael Graham remained offline and uncontactable, from the day before completion to weeks afterwards. Not once did we receive an apology for their abysmal service.
In summary, our experience with Michael Graham has been a complete disappointment and a source of immense frustration. Their unprofessionalism and lack of accountability have left us deeply dissatisfied. We would strongly advise against using Michael Graham for buying or selling your property. It is a shame and a disappointment to have encountered such poor service.
We will never recommend Michael Graham and would suggest looking elsewhere for reliable and professional estate agents. Do consider Chewton Rose – Central Milton Keynes, found them very professional and proactive.
Thank you... Read more
Buyer
29th May 2024 (7 mo. ago)
B webb
Lee went above and beyond to see our sale through. He was in constant contact with us and gave us all the information regarding our sale. We would recommend Michael Graham to anyone looking to buy or sell in Milton Keynes.... Read more
Seller
26th May 2024 (7 mo. ago)
S Bowen
We received friendly and professional service, from the very start, when selling our property through the Milton Keynes office. The regular contact, number of viewings and overall standard of service was excellent. We would like to thank Lee, Bailey, Richard and Michael for all their help.... Read more
Seller
8th May 2024 (8 mo. ago)
S Qamardin
Well that was a first time experience. Michael Graham made me an appointment to view a property and they didn’t show and no one was at the property either. Try calling and after 20 mins got through to a call centre who said that they will get the customer service team to call me back. Wasted 50 miles of my time driving there and back. Thanks for NOT apologising for your mistake.... Read more
23rd Apr 2024 (8 mo. ago)
S Briscoe
Very helpful from initial valuation to final sale.
Advice given whenever asked for, and always replied to questions.
Looked after all the house viewings, and followed up after each viewing.
Once an offer was accepted Michael Graham then chased this through, with other Agents in the chain, solicitors and my buyer.
They also helped with finding a solicitor and remover.
Many thanks.
Stuart... Read more
Seller
13th Dec 2023 (1 year ago)
B garcha
My experience of the service I received was outstanding. The brochure Michael Graham produced for my house was very well presented and detailed. Richard and Michael were very professional and made my process of selling my property very straightforward. Michael gave me support all the way through to the end of the selling process, which I greatly appreciate. Without doubt I would highly recommend Michael Graham and would reach out again in the future if required.
Thankyou so much Bal Garcha... Read more
Seller
14th Nov 2023 (1 year ago)
D Beach
Review Revised - After speaking with Michael and having a very positive experience, it seems my initial enquiry was genuinely lost and they are looking into the issue. We have now made a booking to view a property ????... Read more
13th Nov 2023 (1 year ago)
T Veale
Michael Graham in general were great during our process. Lee in particular was easily reachable and accomodating our various visits to the property. As the sale progressed he was very helpful with keeping us informed and being the go between with solicitors.... Read more
Seller
29th Oct 2023 (1 year ago)
Eileen
I can’t thank Lee and the team at Michael Graham in Milton Keynes enough , the time and effort they put into keeping a complicated chain of moves in place was brilliant , without them I am not sure my house move would have made it to completion. I would definitely recommend them .... Read more
Seller
26th Oct 2023 (1 year ago)
K Dickens
A very good service indeed. We managed to sell our mother's house in the face of a very sluggish market. Richard and Lee both provided important advice to help us through the process and achieve the sale. Open communication was a significant feature of their service and Lee particularly went the extra mile in keeping us informed throughout and ensuring we never once felt isolated. Thank you.... Read more
Seller
13th Oct 2023 (1 year ago)
S blessing
Exceptional and professional customer service.
From introduction and valuation through to completion always available and supportive throughout sale and purchase.
We would recommend where possible the client keeps everything in house for finance, sales and conveyencing. It makes it so much easier and less stressful.
Many thanks to Richard for the valuation,
Nigel Allen for financial guidance throughout.
A special thank you to Lee who made all this possible on the sale of the house right through to completion.
Highly recommended Michael Graham.
Thank you to everyone in the MK office.... Read more
Seller
10th Oct 2023 (1 year ago)
D Johnson
Couldn’t fault the service we received with the sale of our property. Lee, Michael and the team were great from start to finish and kept us up to date throughout the whole process. Would recommend to anyone looking to sell their property in and around MK... Read more
Seller
9th Aug 2023 (1 year ago)
P
These guys are the most amazing estate agent guys I’ve ever had to deal with, I would highly recommend when selling and buying a home. They made it such a stress free transaction, and it was so quick and pain free.Honesty is their policy and yes they were.
I can not thank them enough great Team at Milton Keynes you all deserve a medal especially Richard Thank you Mrs P Pudney... Read more
Seller
30th Jun 2023 (1 year ago)
A Underwood
Richard was very quick to visit, placed on the market and sold - all within 10 days! We had nothing but positive experiences from the whole team. Lee Barry was our main point of contact who managed the numerous back-to-back viewings on the day we sold. We found his friendly approach mixed with his efficient and timely responses very helpful. Brochure was professionally produced and Ollie the photographer was a star. The app was the icing on the cake - it is a great tool to keep you updated on progress 24/7. All in all a great experience for what can be a stressful time. We have no hesitation in recommending them.... Read more
Seller
18th May 2023 (1 year ago)
M Chelvanaigum
The service that I received from Lee Barry has been exceptional from initiation to completion. Lee has been extremely helpful and has gone the extra mile to make things happened as planned . I would also like to thank Stephanie who during Lee’s absence did get the ball rolling for us. Overall , I am very pleased with the exceptional service that I have received from the two individuals mentioned in my review. Thank you so much Lee and Stephanie. ????... Read more
18th Apr 2023 (1 year ago)
A dubey
!!!!!!!!!!!!!!!!!!Worst Agency!!!!!!!!!!!!!
I had a worst experience with this agency. We moved into a house which was not at all cleaned. They did the inventory with all the dirty marks everywhere and still didn't bother to clean the house. Also usually we get the inventory checkin report before moving into the property. They sent us the inventory report after 5 days from the move in date. The house was so dirty and it took almost 4 hours of continuous effort for me to clean just the kitchen. I have never seen any agency like this who intentionally troubles their tenants to save some money. I would not recommend this to anyone. Please don’t buy or rent from this agency if you want a smooth and peaceful experience.... Read more
Tenant
12th Apr 2023 (1 year ago)
L Blake
Thank you to Richard and the team on the sale of my property. I really appreciated your patience & help whilst I looked for the right property to move to.... Read more
Seller
28th Mar 2023 (1 year ago)
R Morris
Simply excellent from the first meeting through to completion. We are so pleased to have chosen Michael Graham who were supportive, professional and offered sound advice and guidance that fundamentally made a positive difference to our selling experience. How they handled and supported us through the offer process was especially welcome. Entering the selling process can be stressful and I can't recommend MG enough who I always felt had our interests at heart. Michael and Alex are terrific and a credit to the company.... Read more
Seller
12th Nov 2022 (2 years ago)
B Jones
We’re waiting to complete on our first house having purchased via Michael Graham. Michael C has been the estate agent on the property and has been a great source of help and advice throughout the process, given our inexperience. We’d definitely recommend.... Read more
Buyer
12th Oct 2022 (2 years ago)
A Ashall
I received an excellent service from Richard, Alex and the team at the Milton Keynes office, throughout the marketing and sale of my house. Many thanks !... Read more
Seller
10th Mar 2022 (2 years ago)
J Ban
Very very pleased with the services provided by Michael Graham. We bought a house through them and sold the previous one from them. Special mention to Richard, Alex and Michael who were always their to answer each and every query. They are truly one of the best agents in Milton Keynes no doubt.... Read more
Seller
9th Mar 2022 (2 years ago)
R S
We sold and also bought our house from Michael Graham. Both experiences were exceptional. Michael, Alex and Richard always went out of their way to answer calls from us when we called and always chased up things for us. All in all I'd definitely use them again. They were all very professional and most importantly friendly and not at all pushy which we've experienced in the past from other agents... Read more
Seller
31st Jul 2021 (3 years ago)
S East
Michael Graham (Milton Keynes) was our first choice for moving house in 2020. Starting with the sit down with Richard (pre-Covid) we knew we were in good hands. His knowledge of the market, the area, and advice of what we could do was excellent. The process was made as easy as possible, with all our questions being answered, and Stephanie back in the office providing good admin support. Richard and his team (Alex and Michael) were always helpful, and viewings were handled in a friendly but professional manner. The team were very supportive during Covid and kept us up to date. During the sale of our house, Richard was our main source of information within our chain and provided guidance where we needed it. In what is a stressful process, Richard and his team helped us to keep calm. We would certainly recommend Michael Graham and would use them again. Susan & David... Read more
Seller
24th May 2021 (3 years ago)
T Upcraft
We used Michael Graham (Estate Agents) in the sale of our property. We looked at a number of Estate Agents before deciding to use Michael Graham. They were very professional and highly experienced in the property market but also had a very down to earth approach. As the sale took place during lockdown they were very understanding and carried out the service strictly within the covid rules.
The price they advised us on for the sale was spot on and we achieved that price. They kept us informed at all times so we were kept up to date.
We bought a new house which was being built and thanks to Michael Graham we completed the sale and purchase smoothly within the time scale required.
In summary , we wouldnt hesitate to recommend Michael Graham as a very good Estate Agent providing a top class service.
" Simply the Best".... Read more
Seller
17th May 2021 (3 years ago)
S Montalbano
Very happy and satisfied with the entire service at Michael Graham Milton Keynes. Great client care and attention throughout the process. Would not hesitate in using again, a big thank you to all.... Read more
15th May 2021 (3 years ago)
J Hornsby
Richard and the team did a good job for us. No complaints. Professional & courteous throughout a smooth transaction.... Read more
13th May 2021 (3 years ago)
S Wong
The staff were professional and the services were excellent.... Read more
12th May 2021 (3 years ago)
M Eisenstadt
We liked the whole package offered by Richard and his team, and they delivered on every front: excellent insights about pricing, great professional photo shoot and virtual reality tour, lining up prospective buyers, and very fast turnaround at every step. Top marks: would definitely recommend.... Read more
Seller
11th May 2021 (3 years ago)
M Burley
Having initially trialled an alternate agent who let us down, we contracted with Michael Graham Estates who did a professional job and kept their promises (without over-promising). Viewing were arranged and generally conducted well even in difficult circumstances. The team were quick to respond to queries. We had a minor concern during the final stages but not enough to warrant anything but 5 stars. Would recommend v other agents we had experience of.... Read more
Seller
11th May 2021 (3 years ago)
M Stebbings
The Service provided by the whole team has been professional and efficient from start to finish. Their customer service is second to none and despite being part of a large customer base they make you feel valued and respected.... Read more
11th May 2021 (3 years ago)
C Park
We engaged Michael Graham to sell our property in Milton Keynes. Despite the market being somewhat slow for higher end properties, Richard and the team in the Milton Keynes office were extremely professional in their approach to selling our house and succesfully achieved a very good sale price. We would rate them very highly and would strongly recommend them.... Read more
Seller
11th May 2021 (3 years ago)
D Usher
Alex and Richard were excellent communicators throughout the whole process. Next steps were clear and any issues and concerns were dealt with promptly. Highly recommend the Milton Keynes branch.... Read more
11th May 2021 (3 years ago)
H A
Excellent service received right the way through the process. Always on hand to answer queries. The marketing of properties through Michael Graham is second to none, from the amazing brochures through the the virtual tours.... Read more
10th May 2021 (3 years ago)
A Smith
Very professional team of agents and office staff. Communicative throughout the process. Tenacious in finding the right buyer for our property, at an acceptable price... Read more
Seller
10th May 2021 (3 years ago)
M Ryall
Professional and flexible agent, managing top property.... Read more
10th May 2021 (3 years ago)
M Evans
When selling your house you really want two things from your estate agents, good communication and the ability sell your home for the best price. Michael Graham gave us both of these when they appointed Michael Conlon to look after the sale. He was professional, always on the end of the phone to give updates when we needed and when we had an initial offer he (unknown to us at the time) negotiated the price up to get us the best possible value for our house. I would absolutely recommend him, Michael Graham and use them in the future.... Read more
Seller
10th May 2021 (3 years ago)
W Chomutare
We had an exceptional and effortless customer experience with the Michael Graham team in Milton Keynes. Richard and Alex managed our property sale and purchase transactions simultaneously with great skill and amazing first-class customer care. They became an extension of our family during the entire process until we moved into our new home. Their overall service offer is the best in Milton Keynes!... Read more
Seller
10th May 2021 (3 years ago)
K H
Good service received and appropriate Covid-19 precautions were taken. Communication was good and staff were courteous and respectful. Should we be in a similar position again we would not hesitate in asking Michael Graham Estate Agents to sell our property.... Read more
Seller
10th May 2021 (3 years ago)
N Atkinson
A fantastic estate agency- everybody in the office was friendly, efficient , helpful and understood which property we were discussing and calls were always returned in a timely manner .The whole process of buying and selling with Micheal Graham was made smooth and easy with first class advice, and feedback. We would highly recommend Alex Naylor who definitely knows the market. We had 100% confidence in him at all times .... Read more
Seller
10th May 2021 (3 years ago)
N zafra
Good experience working with MH.
They have been following the procedure very close to us offering different alternatives when any issue has been raised
Service 100% recommended... Read more
10th May 2021 (3 years ago)
E Goldney
Simply the best agents to work with in the whole MK area, total experts...Richard and Alex have vast experience and provide and realistic and achievable valuations. Photos are first class, and you can make changes/add more working with them which we did to ensure the best selection were used online. Highly recommend using MG MK branch.... Read more
15th Jan 2021 (4 years ago)
A Boye
I called to enquire about a 3 bedrooms property to rent from this agency and the only requirement was no children and no pet. Despite meeting these requirements and answering some questions, I was then told the landlord only want one single person to rent all of the 3 bedrooms or a couple and for this I was denied a viewing. This was not mentioned on their website. This was just pure discrimination because it does not make sense for one person to rent a 3 bedrooms house.... Read more
Tenant
7th Jan 2021 (4 years ago)
I (Dibbz)
Not only was my wife dissatisfied by your service but also insulted twice by your sales man . She made an email enquiry regarding a £500k house and was told unless we had sold ours the vendors would not accept a viewing ! My wife reply was we have sold ours ..there was no attempt to call us or enquiry from your side until a week later in which she explained and not for the first time as she spoke to a Stephanie via email with interest into a property in emerson Valley offering the asking price which she repeated on Wednesday 23rd Sept 2020 at 7.30pm at night ! She offered £450k and he told her she needed to wait until her viewing appointment on Sunday 27th sept 2020 . She was then called today on 26th sept and told that it was cancelled due to the original buyers being accepted on an offer after all !!. She was told no offers until Sunday and it would be put into a bidding war and to offer the most I can afford as it will sell for over the asking price as lots of interest ... how is that right .I Shall be reporting to the FCA as this is totally wrong .... Read more
Buyer
27th Sep 2020 (4 years ago)
W Kniva
I originally posted a review around a slow response time, comparatively to other estate agents in the area.
However it's apparent they take their reviews and feedback seriously. They've been nothing but helpful. (Posting as someone whom is viewing Michael Graham properties on offer) they keep us regularly updated on the houses we viewed and also share with us new properties in our range.... Read more
1st Sep 2020 (4 years ago)
R Chauhan
We sold our home and bought a new home with Michael Graham. We always found the staff to be professional, honest, punctual and always happy to help. Alex & Richard were our main contacts, they both gave us the time we needed in selling our property and finding us a new home.
Thank you ????
Raj & Sarita... Read more
Seller
1st Aug 2020 (4 years ago)
D Morgan
It's good there... Read more
5th Apr 2020 (4 years ago)
C M
Helpful and friendly team... Read more
2nd Mar 2020 (4 years ago)
D Lewin
We recently sold our house through Michael Graham Milton Keynes branch and found all the staff to be great. They are all exceptionally knowledgeable and what we expected to be an extremely stressful process was made to be easy.If issues arose they were dealt with very promptly and expertly. A big thanks to Richard the manager, his two colleagues Alex and Michael and of course Stephanie the secretary who was fantastic.... Read more
Seller
14th Feb 2020 (4 years ago)
J Owen
Alex was professional, patient and helpful at all times. He always returned calls and liaised well - getting us answers when solicitors were not. Others in the office were equally helpful and Michael showed us around a couple of properties in a quiet professional manner.... Read more
12th Feb 2020 (4 years ago)
T Chard
Excellent estate agents, all the team worked hard to sell our house. The service they gave us was exceptional.... Read more
Seller
9th Feb 2020 (4 years ago)
A Zaman
We have sold 2 houses and bought one through Michael Graham over the years. We had a good professional service. The key item that sets them apart is knowing the market, setting a realistic price and good marketing materials.... Read more
Seller
21st Dec 2019 (5 years ago)
G Paul
During the process of selling our home all staff from MK location demonstrated they are extremely knowledgeable and of great assistance guiding us through all aspects to a successful conclusion.... Read more
Seller
13th Dec 2019 (5 years ago)
J “JQ”
Michael Conlon was very helpful when we were looking for our ideal home. He knew our particular needs and constraints and when we placed our offer and it was accepted, he was extremely helpful in his communications, keeping us informed all the way through to completion.... Read more
Buyer
6th Dec 2019 (5 years ago)
R Koranteng
I will highly recommend Michael Graham Estate Agents Milton Keynes, whose professionalism and attention to detail whilst taking into account the customer's requirements and tight closing time into account is quite simply immeasurable. Wishing the whole team and especially the Branch Manager a cheers up and Merry Christmas.... Read more
26th Nov 2019 (5 years ago)
H Spurge
We thought all estate agents were pretty much the same but how wrong we were. Having tried a number of agents in Leighton Buzzard over an eighteen month period to try and sell our property in Great Brickhill, following a personal recommendation we switched to Michael Graham. What a difference! Richard and his professional team guided us through the process during this tricky time in the property market and we have now achieved a sale. Professional, organised, diligent and above all knowledgeable so their advice can be trusted. Don't despair if your house has been on the market for a while, just switch to Michael Graham and let them improve your chances of selling - it's never to late to find the right agent!... Read more
Seller
23rd Sep 2019 (5 years ago)
S thomas
From beginning to end Michael Graham were a pleasure to deal with. Alex and Georgina were so helpful and always quick to respond to any queries. They constantly kept us updated and the whole process went very smoothly. Thanks!... Read more
30th Aug 2019 (5 years ago)
W Ryan
Very pleased with the sale of our property. From day one we were kept informed. The friendly staff were always happy to help with our questions.... Read more
Seller
16th Jun 2019 (5 years ago)
B Henry
Great help especially from kelita.....would recommended them from my experience.... Read more
12th Jun 2019 (5 years ago)
D yeung
Richard Michalski, the Branch Manager, has provided an excellance service in the sale of my house and responded quickly to questions raised by me. Should I need any help in future regarding the sale and purchase of house, Richard and his team will be our go-to guys for that matter. Thanks Richard and your team.... Read more
Seller
3rd May 2019 (5 years ago)
J Russell
I was absolutely delighted with the service provided by Michael Graham in the sale of my house. They worked diligently to get to the point of offer and then provided exceptional support in helping drive through to completion. I would unreservedly recommend them.... Read more
Seller
2nd May 2019 (5 years ago)
A Worthington
Recently bought a property with Michael Graham, Milton Keynes. From my initial enquiry through to completion all the stuff provided a very professional and friendly service. I was very impressed with everyone I met or interested with.... Read more
Buyer
24th Apr 2019 (5 years ago)
P BOHAN
Everyone knows that selling your house can be a very stressful experience. However, Michael Graham's office in Milton Keynes handled the sale for us, and things ran as smoothly as we could have possibly wished for.
From pitching the value, at the beginning, right through to completion, their team could not have been more helpful: Professional, friendly and always available, we couldn't have asked for more.
We are, now, happily ensconced in lovely Norfolk!
Thank you Michael Graham.... Read more
Seller
14th Apr 2019 (5 years ago)
J McBiscuit
MG were excellent throughout our purchase process. They provided knowledgeable and timely advice on everything we needed to know, which as a first time buyer was quite a lot! Our agent, Michael, kept in touch with us throughout and guided us smoothly through the sale with a smile all the time.
We were lucky with the time of year and a good solicitor too, but it only takes one link to break and the chain collapses, and at no stage was I ever concerned about anything with MG.
Don't plan on moving again for about thirty years, but if I do it'll be with them :)... Read more
Buyer
11th Apr 2019 (5 years ago)
F Mercer
Highly delighted with the service we have received. We undoubtably ended up with a better price for our property due to their negotiating skills.... Read more
Seller
13th Feb 2019 (5 years ago)
M Sharma
Alex Naylor helped us sell our property within a couple of weeks with 3 different parties making offers that suited our asking price. There were back to back viewings on certain days. Alex was polite, professional and extremely patient. He always took my (often lengthy) calls, even beyond social hours and on Sundays. His phone never went on voicemail. All my text messages were responded to promptly often followed by a call or a quick visit if needed.
Our house was attractive but it was facing a lot of competition from cheaper yet better properties locally. Also, to make things worse, there had been a distress sale by a neighbour with a house identical to ours for almost a £100k less. This had skewed the market and we called 17 EAs to guesstimate the price of our property. We picked Alex because he did not boast, or behave over-enthusiastically. He stayed reasonable and was very confident of defying the skewed market to get us a price that the house actually deserved.
It was a large house with a cramped kitchen. Alex and the rest of his able colleagues supervised the viewings. listing every selling point of our property to the potential buyers. Showing them how such a kitchen can be extended to make the property something to die for. They were punctual and gave us clear feedback with good advice to both, us and the parties interested in the property. Alex kept us posted about the chain and eventually helped us secure a brilliant deal with a keen buyer who was renting. Simply put, smiles and peace of mind throughout.
But, that is not why I am writing this review. Alex proved to be a pleasant source of empathy, excellent advice and professional support during a very taxing time with our purchase. He walked us through buying our dream home by being available for immediate advice, in person and over the phone. Alex guided us during an arduous bidding war. We bagged our purchase a couple of days after accepting the final offer on our sale. If it were not for Alex, we would've either lost that purchase to another party, or paid beyond our means. His step by step advice on this matter was well within his professional ethics, yet beyond what he was obliged to do for us as his vendors. These were tough times and we were on a rollercoaster. Alex was always around for clearing doubts and removing fears. This will remain with us.
Oliver (sorry I cannot remember the second name) took amazing pictures of our house making it look like something out of a decor magazine. He clearly enjoys what he does and is very passionate about bringing out the best in every click. He doesn’t give up till he gets that perfect snap. This is quite evident in the Michael Graham brochures. Thanks Olly.
I congratulate Richard Michalski for having a brilliant team that includes Alex Naylor, Michael Conlon, Georgina Cross, Stephanie Finch. A bright bunch. Five star review for a five star treatment. Thanks guys.... Read more
Seller
29th Nov 2018 (6 years ago)
S Mooney
Exactly what you would expect from an estate agent... Read more
18th Oct 2018 (6 years ago)
J Sharif
I worked with Alex during purchase of our new place in Milton Keynes.
It was very nice experience working with Michael Graham in general and Alex in particular. They are thorough professionals who kept up to the pace despite of all the hurdles during our sales process. Alex was also instrumental in organizing a number of parties including lawyers etc to get the sales completed as efficiently as possible.
I would highly recommend Michael Graham for their services. and really thankful to them for all the support.
Junaid... Read more
Buyer
26th Apr 2018 (6 years ago)
I Craigs
Very impressed throughout the sale process, consummate professionalism from all the team.... Read more
Seller
19th Apr 2018 (6 years ago)
E Raciborski
My husband and I were very pleased with the way the whole process of buying the house was executed. Every member of staff was helpful, polite and professional. Georgina was exceptionally caring and ready to help. I would recommend your Company to other buyers. Kind regards, Ela... Read more
Buyer
18th Apr 2018 (6 years ago)
Zoe
Excellent service from start to finish. Very helpful and helped to explain the whole process which was particularly useful as it was my first time renting. Would definitely recommend... Read more
Tenant
20th Mar 2018 (6 years ago)
J Sweeney
Solid, Honest Diligent & Dependable.
I highly recommend Richard and the entire team at Michael Graham. From the very outset they are completely honest and managed our expectations throughout the process. Whilst I am in no rush to sell another house - I would not go anywhere else in the future.
Thanks so much for a very prompt and smooth running sales process.
Mr. & Mrs. Sweeney... Read more
Seller
20th Mar 2018 (6 years ago)
M Tailor
The professionalism, patience and encouragement shown to us when trying to find a suitable property in Milton Keynes which met our specific needs was truely exemplary. From helping us to arrange the Mortgage to making the Final Purchase, the team at the MK Office were a perfect partner. Would recommend their services without any doubt!... Read more
Buyer
20th Mar 2018 (6 years ago)
M Wise
Michael Graham have been fabulous with our house sale. From the first meeting we felt that we would be dealing with a professional team and we were not disappointed.
Great communication throughout the entire process and when our first buyer pulled out there was no 'game playing' as most estate agents do but honesty and transparency which we really appreciated.
Would absolutely use them again.... Read more
Seller
19th Mar 2018 (6 years ago)
S Finch
Went and saw a gentleman called Nigel, for help and advice on how to go about getting first mortgage to buy our first family home, Nigel was really helpful, pointed us in the right direction to get ourselves sorted, would highly recommend Michael Graham MK branch.... Read more
Buyer
15th Mar 2018 (6 years ago)
D Adams
Great advise given throughout. Can't fault the professionalism of the staff.... Read more
14th Mar 2018 (6 years ago)
C Gustar
Fantastic service... Read more
21st Jun 2017 (7 years ago)