Miles & Bird is an independent estate agent, set up in April 2016, offering a bespoke service backed up with years of experience.  We deal with all kinds of residential and commercial property especially in and around East Molesey, the Hampton's, Teddington, Twickenham, and Richmond.   We are the only Estate Agent locally who are licensed by the National Association of Estate Agents (NAEA) and are also licensed members of The Guild of Property Professionals.  The Guild is a network of 800 carefully selected Property Professionals working together to deliver best results for customers.  We are chosen as reputable, experienced agents who are audited to ensure best practice is observed. 

Miles & Bird

East Molesey

Barons Estate Agents - Surrey

Newton Huxley - Surrey

Tudor and Co

Harmes Turner Brown - Molesey

Rawlinson and Webber

Dowling Styles

I instructed Miles & Bird to sell my late stepfather's house in Surrey and was impressed by the professionalism and focus on customer service the whole team displayed throughout the process, made more difficult by the Covid-19 restrictions.they had to work around.

In particular I wish to give special mention to Andrew Miles, my dedicated agent, who with expertise and attention to detail guided the sale of the property from start to finish. When I decided to sell my late stepfather's residence I interviewed a number estate agents and Andrew was by far the standout candidate, providing measured and considered advice about the house and a realistic expectations of its potential on the open market. The strategy he devised for selling the property proved to be the correct one and the sale went through with minimum fuss. Throughout the process he was a calm and reassuring presence and handled the sale with utmost professionalism and integrity.

In conclusion I can say without reservation that I am a satisfied customer of Miles and Bird and that I would recommend their services to any person looking to sell their property.

Just as I was about to sign with a bigger chain estate agent Miles and Bird were recommended to me and based on our first meeting I signed up.  Had I made the decision to go with the highstreet chain  I'm certain I would not have had the happy outcome I did.

Andrew's service is exceptional, from getting my property on the market and under offer at asking price within 7 days, to staying close to the detail throughout the chain when freeholders, sellers and my own conveyancer continually presented challenges.  To say Andrew went the extra mile would be an understatement.

I wouldn't hesitate to recommend them and if I sell in the area again I wouldn't market my property with anyone else.

Andrew really goes the extra mile and gives the most personalised service way above expectations, cannot recommend highly enough.

I have just purchased my lovely maisonette through Miles and Bird and Andrew could not have been more helpful, especially as the sale became rather protracted, due to the market having to shut down.  A very nervous time but Andrew was always calm and so cheerful and kept me informed throughout.  I could not recommend Andrew and the team highly enough.

A personal approach that was appreciated. Excellent communication skills.

Andrew and the whole Miles & Bird team worked incredibly hard throughout a protracted West Molesey sale, assisting ourselves and everyone from the buyers to their solicitors without missing a beat. 

We were very impressed with their promotion of our property, but most importantly with the professional level of service and determination to help all parties once they had found us the right buyer, all the way through the process.

We recently purchased our family home through Miles & Bird who were incredibly helpful, straightforward and proactive throughout the process. Naz and the entire team were a pleasure to deal with, providing us with regular and full updates with regard to the entire chain and proactively kept the transaction moving forward even when we had some problems below us in the chain. The personal delivery of the keys (and a bottle of bubbles!) on completion day were also a very welcome extra touch! Would not hesitate to recommend them. Sarah & Nick, Hampton Wick

We have used Andrew & Naz on 4 separate sales in Strawberry Hill & Teddington. On each occasion they have always gone the extra mile and have far exceeded our expectations. They also excel in sales progression, you can be assured they have the chain under full control after your sale is agreed. We always recommend their services to other potential clients. If you are looking for someone to sell your property who has bundles of enthusiasm and provides a service that is much more personal than the big chains then Miles & Bird are the ones. Highly recommended.

Miles and Bird took over the sale of my property after a local Teddington agent supplied only one viewing in 6 weeks. Andrew Miles sold the property for the asking price within 48 hours of instruction and also managed to take on, market and sell the property owned by my purchaser within a similar timeframe. If like me, your opinion of estate agents is tinged with disappointment then please use this agency. Prompt, professional, communicative, positive, efficient and absolutely honest in all dealings they are a pleasure to work with. Thank you Andrew and Naz.

We just bought a house in Teddington using Miles & Birds' services. We were pleased by their high-quality and extremely professional service. They have been very responsive throughout the process, and they have tried to meet our needs without being pushy. Also it is a pleasure to deal with them.

Professionally excellent agents: communicative (they listen!), upfront, and understand the client's needs very well in the backdrop of market situations. We recently had their help in finding us the wonderful family home. The agents are mature, friendly and attentive. We would highly recommend them!

We recently used the services of Miles & Bird to market our house having previously used other agents with no real interest generated. Naz and Andrew were fantastic throughout the process. They arranged numerous viewings and after a couple of weeks we had four parties offering the full asking price leaving us in an excellent position . We would not hesitate to recommend them.

We were lucky enough to have Andy and Naz sell our house for us recently. The service we received was exceptional. They were extremely professional and committed to helping us, but also very caring and considerate. 
Their combined knowledge and work ethic was invaluable. Without their tireless communication with all parties I know we wouldn’t be in our new home now.  Andy and Naz went above and beyond what you would expect, we are forever grateful. 
We would highly recommended. Thank you! 
Nathan and Lindsey Bunce

I would highly recommend Miles & Bird, Hampton Court, if you're looking for a quality property, whether to buy or rent.  Not only are they approachable and friendly but they keep your preferences in mind and follow up with suitable properties to view - a refreshing change from many other high street estate agents.

We recently purchased our new property on Palace Road through Miles and Bird. We were very impressed with the personable approach from Naz and Andrew throughout the process from viewing the property right through to completion, with any queries answered promptly and professionally. We would not hesitate to recommend Miles and Bird going forwards. Ed and Sarah

We have had a first class experience with Miles and Bird - selling our house quickly and efficiently in an unusual market. We have been extremely impressed with the level of service and nothing has been too much trouble for either Andrew or Naz. We wouldn’t hesitate to recommend them.

Working with Miles & Bird to buy our first home was  a very positive experience. The team is committed to doing their best for clients. They have a great deal of experience, and are honest and friendly people. I will definitely be working with Miles & Bird again.

Considering the length of time the transaction took due to third parties I found Miles & Bird to be outstanding to being the middle man during times of frustration.  Their customer service is first class and Andrew has always been clear with me from day one which made it feel he is representing both parties of the transaction and not solely the seller.  Negotiations were swift and communication prompt when required.

Miles and Bird stood out from the beginning of our sale process as an agent we wanted to work with. In retrospect we couldn't have made a better decision as the process of achieving our sale has involved a lot of time, patience and resourcefulness. Andrew and his team have delivered everything we've needed, always with a prompt, supportive and cheery note. We can't recommend them enough, amazing service throughout the journey!
Nick and Carolyn Ingram / Sellers / Completed 5th April 2019

I can safely say that Miles & Bird are the very best agent in their area! 
We had pretty much tried every single agent around, all full of promises...
Miles & Bird, were honest, clear, efficient, and most importantly had our house under offer within 3 weeks after it had been on the market for almost 1.5years.
The whole process was smooth and extremely professional. 
They actively marketed our house to people they knew would like it. For them internet is a secondary resource and they are a genuine amazing authentic estate agent and they are the best at it!
Again, having tried pretty much every other agent in the 1.5years and after having been disappointed by every single one of them, we can never express enough gratitude to Naz & Andrew for their outstanding work!

Working with Miles & Bird was brilliant. They really cared about my personal situation and the story and reasons behind selling my family home. They worked incredibly hard to complete the chain I was in and held my hand all the way through. They were very pro active in following up on every lead and every viewing and without being too pushy - even negotiating with my rather unhappy cat who didn't like strangers in the house! They were professional and human about the whole process - and they kept the stress of selling and buying to a minimum for me. I highly recommend them for sale or purchase!

We had a great experience with Miles and Bird. Naz, Andrew and everyone we dealt with was lovely and got back to us very quickly with any query. They were very helpful, efficient and professional and helped make our purchase a smooth and stress-free experience. We would definitely recommend Miles and Bird to everyone and would love to use them next time we move!

Andrew and Naz were wonderful!  The advice they gave us was fantastic and we wouldn’t be in our dream home if it wasn’t for them.

They are so much more personable than the bigger estate agents and I would chose them every time.

Naz and Andrew were helpful, knowledgeable and lovely to deal with from our first viewing to the final handover of keys on completion. We really felt they were on our side, even though they were acting on behalf of the sellers, offering support and advice every step of the way. We would highly recommend Miles & Bird to anyone thinking of selling in the area.

Andrew Miles is not only a knowledgeable professional, he’s also very likable and easy to get along with. I can highly recommend Miles & Bird.

Naz and Andrew worked tireless in a very hard London market to sell our flat where 2 other large agents had failed.  They never gave up and were always cheerful even when we weren't!  They really are a different type of estate agent, so if you're sick of the classic estate agent behaviour of bluff, double bluff and double double bluff, then we say use Miles and Bird! We can't recommend them highly enough.

As a conveyancing solicitor I find working with Andrew Miles, Naz Bird and the team at Miles & Bird an absolute pleasure. The conveyancing process can be stressful for our clients and so communication and support can make all the difference. I find that when Miles & Bird are the estate agents the whole transaction benefits from their professional but caring approach.

Andrew and Naz succeeded, where two of the biggest local agents had failed to sell our house. They also obtained the full asking price.

We were impressed when we first met them with their positive but realistic attitude and they always went the extra mile during the sale to ensure that the process was smoothed and both buyer and seller communicated effectively.

We have no hesitation in recommending them and they are a breath of fresh air in an industry which often gets bad press and sometimes rightly so.

Naz and Andrew have been fantastic right from arranging our first viewing, all the way to completion and beyond. Nothing is too much trouble and both have gone out of their way to make the experience of buying our new home as stress-free as possible. Always friendly, always responsive and a pleasure to deal with. I would recommend anyone looking to buy or sell property in the area to put Miles and Bird at the top of their list.

When it came to selling my late mother’s property and previous family home in Teddington, I didn’t hesitate to choose Miles and Bird.
From the first initial chat in their office in East Molesey, I went away reassured that their friendly and personable service was matched by their professionalism and in depth knowledge of the property market in the area.
Three months later, 23 viewings and 7 offers, the sale of the property was completed, achieving £50,000 over the asking guide price. 
The dedication and communication of the team was exemplary. At no time did I ever wonder what was going on. I received feedback on each and every viewing. I had a full brief about every offer and the position of every prospective buyer. 
If you have a property to sell in the area, I would thoroughly recommend you choose Andy, Naz and the team at Miles and Bird to do so for you.

Miles & Bird sold the house in Putney for more than the two local agents valued it for.  They prepared information about the potential for the house (extensions, that sort of thing) & we had lots of viewings and offers to choose from & they helped us choose the right buyer.  There was a delay in the grant of probate so in the end my Gran’s house took 11 months to go through.  So not only did Miles & Bird get us the best price, they also had to keep a very long sale ‘on track’.  They did a thoroughly professional job, and were very kind to us at a sensitive time for the family, even passing on messages of condolences from local well wishers & taking the trouble to get their contact details so we could thank them.

The whole team worked really hard and I would recommend them to anyone wanting to buy or sell a home in the area.
They were friendly and professional at all times. They were quite different from other agents - they just had that something extra that made us feel really happy and confident to work with them.

On entering their “emporium “ I was made to feel very welcome indeed by both Naz and Andrew.

They are incredibly  professional in their working environment and totally lovely as people.

They have both been in the business long enough to understand all the things the general buying /selling folk hate about estate agents and treat customers like they are the only customers on their books at that time .

We had the most superb efficient friendly and speedy service from Miles and Bird and in fact with their help and contacts were in our new home within 6 weeks!!

Thank you Naz and Andrew for being diligent efficient fast and of course super friendly and kind.

I have 12 properties and will NEVER go through another agent again.

Well done and all the praise is well deserved.

The most oustanding quality of Miles and Bird is their communication skills. At no stage of the sales process was I left wondering what was happening. Add this to charm of the partners, their friendly yet professional service and you will have found the perfect estate agent--I certainly did. Miles and Bird, a welcome addition to Molesey.

I'd love to be more positive, but initial impressions really weren't helped by a set of Property Search listings which, frankly, look as if they've been flung together by an 11-year-old during school breaktime, and which are littered with basic grammatical and spelling errors. When you're asking a sophisticated urban clientele to part with upwards of £1.5 million a throw, that kind of qualitative deficit represents a level of professionalism, finesse and even basic competence which, sadly, falls far short of any minimum acceptable standard.

On behalf of the Molesey WI committee I would like to express my thanks and appreciation to Miles & Bird for their support over the last year for providing us with the use of their premises for our monthly committee meetings. Relaxed and professional surroundings which helps us to achieve our work each month. Thank you so much.
Miranda Ingold President of Molesey WI

The people at Miles & Bird are very warm and community-spirited. Miles & Bird support a local social enterprise by allowing us to host our events for families and individuals with autism in their offices. They also helped us secure a national advertising campaign! I highly recommend Miles & Bird for being genuinely just very nice, lovely people who are very motivated and willing to give back to the community. I am sure that if you use their property services, you'll receive a very warm, friendly, caring personal experience.

We really appreciated your time discussing the house and local market, the prompt help with all the viewings, the good communication throughout, and your help guiding us through the process. Thank you for keeping your trust in us when our own buyer fell away - as I said before, I don't think all agents would have reacted in the calm and controlled manner as you did.  We will of course thoroughly recommend you.

Miles & Bird  - A breath of fresh air!
Professional, knowledgeable, efficient, friendly - a pleasure to work with.
They keep you informed every step of the way and have a wonderful manner that puts everyone's mind at rest during what, inevitably, is a stressful time for vendor and purchaser alike. It is their customer focus  and that personal touch that sets them apart from other agents - I wouldn't hesitate to recommend them.

Miles and Bird were friendly, courteous, warm and helpful in their manner and communications with us as potential (and then actual) purchasers. It was lovely to find such professional yet amiable estate agents who seemed to genuinely take an interest in each property in detail, rather than give the impression of seeing each property merely as the next transaction.
We had quite a lot of negotiation before agreeing a deal, and this was also handled very smoothly, diplomatically (given that we as buyers and the seller had the same ultimate interest but differing perspectives on price!) and quickly, meaning that we reached terms agreeable to all within a short space of time and with goodwill between all.
During the following inevitable conveyancing back and forth it was also very helpful to have regular updates from Miles and Bird on progress on the seller's side, and we were comfortable knowing that our progress and queries were being passed on to the seller by the agent as well as filtered through our (slow) solicitor. 
After exchange I also wanted to take some measurements at the house and asked a few other questions. Miles and Bird kindly requested this on my behalf and attended the property while I took measurements - they could not have been more helpful. All in all a five start customer service and an agent I would gladly use myself and recommend to others.

I can't recommend Miles and Bird highly enough. Their friendly, helpful service helped us sell our East Molesey flat for the asking price. They were so helpful, always in the end of the phone to deal with any queries or issues and always dealt with everything quickly and efficiently and were there every step of the way. Thanks Miles and Bird, will definitely use you next time!

From start to finish our dealings with Miles and Bird  were excellent, always courteous, they guided us through the various process's with patience and professionalism. We were continually updated and kept informed and never once did we have to phone them. I will certainly be using them again.

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The wrong agent can ruin your sale.

Sell your home

Company

Miles & Bird

Opening hours

Accreditations

Performance stats

% of asking price

Average sell time

Fee

Listings by number of bedrooms

Listings by postcode

More agents nearby

Miles & Bird Reviews.css-1tzeee1{opacity:0.5;} 47

Have you used this agent?

The wrong agent can ruin your sale.

Miles & Bird Reviews 47