I couldn’t fault either of the agents that have helped me, Danni was amazing from the get go, at the viewing she made me feel at ease instantly, she listened to my needs and has helped me every step of the way, I couldn’t fault her and I feel it wouldn’t of gone so smoothly if it wasn’t for her, when Danni was unavailable Jess help me who in turn was amazing too, I really appreciate everything that has been done for me and my daughter, I would highly recommend anyone who is looking for a property to speak to Danni, thank you guys you have been fantastic.... Read more
Tenant
21st May 2026 (28 days ago)

We were recently gazumped on a property that Ralph from Mount & Minster marketed. This happened over a month after our offer had been accepted and after lawyers had been instructed. The process was so far progressed that our children were in the process of changing nurseries!
Ralph sat on the rival offer for a week before informing us. In this time Fran from the Mount & Minster office sent a number of misleading and disingenuous emails. Ralph also informed me that no one had viewed the property since our second viewing. This, coupled with the underhand management of the rival offer, suggests that Ralph actively cultivated this rival offer in a bid to create a bidding war.
In hindsight, the red flags were there from the beginning. Only a handful of time critical viewing slots were offered and these were all during the working week. In order to get a second viewing (so that my wife could see the property) we effectively had to put an offer in. Ralph then failed to mention that the lawyer he recommended pays him £100 for every referral he sends them. Throughout the process the communication was sporadic and I lost count of the number of times my calls to the office were unanswered.
In summary, Ralph and his team cannot be trusted and they lack integrity. We'll not be interacting with Mount and Minster in any future capacity.... Read more
Buyer
12th May 2026 (5 weeks ago)
Mount Minster did everything and kept me informed of progress. Very content with their service.... Read more
Seller
23rd Jul 2025 (10 mo. ago)
Ellen has communicated so well and has been present for viewings, can’t fault her, so professional, honest and efficient... Read more
Seller
27th Jun 2025 (11 mo. ago)
Our agent has been great having gone above and beyond for us to help us with the whole process. Attention to detail is brilliant and I have felt very satisfied.... Read more
Seller
25th Apr 2025 (1 year ago)
Did the best they could under present house buying climate... Read more
Seller
1st Feb 2025 (1 year ago)
After requesting Mount and Minster as to whether it would be possible for them to manage a complete refurb of our property they agreed without hesitation.
The team headed up by the very competent Louise Stanhope then went on to manage a complete refurb including new Kitchen. bathroom, ensuite, redecoration, carpets throughout, boiler and external works.
By using knowledge of the local tradesmen the work was coordinated extremely well resulting in the project being finished on time, on budget and to a high standard.
The property had a numerous applications from potential tenants hours from release.
The income from the property has risen by 40% as result from this very successful project.
Our sincere thanks go to Louise and the team at Mount and Minster.... Read more
Landlord
27th Aug 2024 (1 year ago)
Mount and minister have been able to get a response like no other agent in our area, we have had offers but too low... Read more
Seller
23rd Jun 2023 (2 years ago)
Terrible communication from James and his staff. Minimal effort was seen from them actively trying to promote the property. Very unprofessional in conversation. ... Read more
Seller
13th Aug 2022 (3 years ago)
Pragmatic valuation - evidenced with similar properties. Good team and excellent communications.... Read more
Seller
24th Nov 2019 (6 years ago)