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  1. Home
  2. NGU HOMESALES - North East
NGU HOMESALES  - North East Logo

NGU HOMESALES - North East

Opens tomorrow at 9:00am
469-471 Durham Road,Low Fell,Gateshead, NE9 5EX
NGU HOMESALES North East are an estate agent in Gateshead. They mainly list properties in DL14, DH9 and NE11. Over the last 6 months, they've listed 28 properties, with 14 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

NGU HOMESALES - North East Reviews (221)

Have you used this agent?
  1. 76% 5/5 Stars
    76%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 19% 1/5 Stars
    19%

A Azubuike

4/5 Stars
From the beginning till i moved in Katelyn was helpful and so polite, always ready to help in any way she could. She is simply excellent..... Read more
6th Feb 2024 (15 days ago)

O Nendick

5/5 Stars
Great service, cannot fault. Katelyn was particularly helpful and answered all my silly questions.... Read more
6th Feb 2024 (15 days ago)

Victori-ori

1/5 Stars
Unfortunately they don't accept guarantor agencies. Despite the companies being reputable they refused. What about those of us who can't get a guarantor in any other way? Be it personal circumstances, coming from abroad etc. For those of us who are estranged, it's completely impossible to be able to rent with NGU. If family are deceased and those alive are elderly/disabled it's completely unfair to not accept guarantor companies. I offered to pay in advance or with the help of a reputable guarantor company and was still refused. But now reading all these 1 star reviews I am glad that I never decided to rent with them anyhow so I dodged a bullet. Edit: To reply to the response. It's completely untrue. A legitimate agency would accept a guarantor company that I was more than willing so supply. Obviously the agents here struggle with reading comprehension also, because my issue was with the fact they don't accept a reputable guarantor company rather than that they required a guarantor. I've never had this with any other letting agency. Very suspicious. The "financial situation" you spoke about is also complete nonsense and was likely misinterpreted. I wouldn't inquire to somewhere I can't afford. Not surprised at all, due to all the other lies from other reviews this agency has told.... Read more
29th Jan 2024 (23 days ago)

T Cosmas

5/5 Stars
Shakil Ahmed was of great help. He did everything possible to make sure that the process was as swift as possible. I’ll give him 10stars... Read more
24th Jan 2024 (28 days ago)

S Cawston

5/5 Stars
Shakil was very helpful and kept me updated through out everything that... Read more
24th Jan 2024 (28 days ago)

K Anumonye

5/5 Stars
At first it was a bit stressful but with the patience and encouragement of Shakil it was really smooth. He has been of great service and help. Thanks... Read more
23rd Jan 2024 (29 days ago)

F Sam

5/5 Stars
We had a smooth Letting experience with NGU home Lettings , we are very thankful to Mr shakil who helped us throughout the process, he was very supportive and approachable through mails and texts regarding all the letting queries we had, highly recommended services and wishing NGU homes good luck , thanks again!!????... Read more
23rd Jan 2024 (29 days ago)

K Turner

1/5 Stars
"Never Give Up".. unless you have a CCJ that has never affected your rent payments.. then yes give because we WON'T help you ????????... Read more
11th Jan 2024 (6 weeks ago)

L Young

1/5 Stars
Initially, NGU would've been a 4 star service for me with the only complaint being their communications not being the best. Now that I have completed a move out as a tenant I can only warn future renters that this company will give you an initial pre-move out report after visiting your property to tell you what you need to do before moving out. My report contained 73 images with very few notes on what work was needed. My post-move out report contained 181 images consisting of many things they neglected to even look at initially. They are accusing us of damaging an already horrible aged, decoloured rug which needed replacing long before we moved in. They told us to paint our bathroom BACK to a neutral colour, neglecting the fact that the bathroom was BRIGHT BLUE when we moved in and I had to remind them of this! They have thrown a price at me for the deductions from our deposit and have not provided any quotes for the insane numbers they've thrown at me. We've had mould which has been mentioned to them several times and even saw first hand during inspections by themselves, and nothing was ever done. Also, the property we moved out of has BEEN SOLD! They are simply trying to rob us at this point. UPDATE - NGU have responded to this review claiming they have provided details on our deductions which is a complete lie. I have been chasing them for 5 days trying to get these details and they are completely avoiding providing anything useful. They are also claiming to have provided instructions on what was required before we moved out which I obviously can't prove as false in this review but the pictures/comments they made pre-move out are absolutely laughable when you look at the post moveout comments and photos.... Read more
8th Jan 2024 (6 weeks ago)

E Express

1/5 Stars
Asking bank username and password via link be careful potential scam No signage displayed in the house... Read more
28th Dec 2023 (8 weeks ago)

E Brown

5/5 Stars
I found the letting process through NGU lettings very easy to do, I was guided through the process by Katelyn and shakil who were both very helpful and I felt very comfortable emailing and talking to them. Thankyou for an easy and smooth process... Read more
7th Dec 2023 (11 weeks ago)

S ayre

5/5 Stars
Had an issue with my conservatory doors not locking, logged the job at 20:00 in the evening, the following morning Rachel Moody let's me know the jobs been allocated, by 12:00 the jobs completed ,what more can you ask for, quick, hassle free service 10 out of 10 ,keep up the great work and service.... Read more
6th Dec 2023 (11 weeks ago)

I hussain

1/5 Stars
Absolute moron of a company. No hot water and heating for five days and rachel wants the tenant to run around and phone gas companies to sort it out as it's a external issue and not the landlords. What part of no gas in the property is the tenants problem? No problem in taking rent for 6 years the one issue which has been raised till now and this is how they treat tenants. Edit > can you kindly explain how speaking about the situation is abusive? The only reason the call was made today again was because northen power gas stated they can't do anything about had your staff member listened to me they would've knew this. I'm still at a property which you charge me rent with no hot water and heating and nobody wants to take ownership of the situation yet I'm somehow abusive and its the tenants issue to deal with it.... Read more
28th Nov 2023 (12 weeks ago)

L Duke

1/5 Stars
DO NOT USE THIS ESTATE AGENT I lived in one of their "properties" if you can call it that for 8 years. No repairs were ever done to standard and all they cared about was the rent money each month. The property upstairs to me was repeat anti social behaviour and when the upstairs property burnt down due to a cannabis farm NGU kicked us when we were down and kept the bond we put down as it was apparently our job to empty our burnt and damages goods when we were homeless. They pretend to be an agency which cares but their empathy only stretches to greedy landlords. Use this agency at your own risk.... Read more
22nd Nov 2023 (13 weeks ago)

G CPB

5/5 Stars
The agent (Shakil Ahmed) was extremely helpful, renting has never felt easier. Thank you for making the whole process smoother. I am so happy and grateful :)... Read more
8th Nov 2023 (15 weeks ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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