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- Oliver Franklin
Oliver Franklin
Closes at 6:00pm
451 Roman Road, E3 5LX
Oliver Franklin are an estate agent in Canary Wharf. They mainly list properties in E3 and RM16. Over the last 6 months, they've listed 5 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.
Opening hours
- Monday 7:30am - 6:00pm
- Tuesday 7:30am - 6:00pm
- Wednesday 7:30am - 6:00pm
- Thursday 7:30am - 6:00pm
- Friday 7:30am - 6:00pm
- Saturday 7:30am - 6:00pm
- Sunday Closed
View all details
Oliver Franklin Reviews (20)
Have you used this agent?
85%
5%
0%
0%
10%
All (20)
Seller (5)
Buyer (0)
Landlord (7)
Tenant (4)
General (4)
J Hyatt
Emma is brilliant!
3rd Nov 2021 (3 years ago)
N Bleach
We had a great experience as tenants with Oliver Franklin, and specifically Emma. Our enquiries were always answered promptly and any issues quickly rectified without the stalling or disregard you frequently get with the bigger estate agents. Emma was always a pleasure to deal with, and we'd be more than happy to let a property from Oliver Franklin again.
Tenant
28th Mar 2021 (3 years ago)
G Bolton
Good agent, fast and efficient with lettings. They're able to let the flats that no-one else can by drawing on their large network of Landlords and Tenants, and feedback from our tenants for the assets they manage is very positive. They also offer the cheapest letting and sale rates in London. Emma is a star. Neil is also OK.
Landlord
26th Mar 2019 (5 years ago)
R Wells
I found Emma to be professional and helpful, she is highly recommended and knows her stuff
14th Mar 2019 (5 years ago)
L Fruggeri
I had a great experience with Oliver Franklin estate agents. I have been a tenant for 4 years with them. Always very helpful, friendly and punctual. Emma is great agent from the vibrant Eastend. Thank you again.
Tenant
19th Feb 2019 (5 years ago)
M Newby
Very professional yet relaxed approach to letting, we had no issues throughout our tenancy and received our entire deposit back with little to no hassle. Would use again. Emma was great!
Tenant
12th Jun 2018 (6 years ago)
N Robinson
Couldn’t fault Oliver Franklin as our estate agents for both buying and selling property. Neil and Emma made what would have been a very stressful time bearable. They both have excellent knowledge and experience but more than that are such lovely people - communicating often, explaining the situation clearly, and with a sense of humour too! Would advise anybody to give them a try. We will definitely be using them again in the future!
Seller
9th Dec 2017 (7 years ago)
T Tom
What a breath of fresh air!!! these guys sold my property for me, they worked tirelessly for us through a fairly complicated sale and helped make it as painless as possible! great communication, great customer service & great people to boot. Had some shocking estate agents in the past, this company broke the mold, well done and thanks again all @ Oliver Franklin
Seller
9th Oct 2017 (7 years ago)
J Hill
Oliver Franklin were the estate agent representing the sale of my property. I found them to be very professional, efficient and patient throughout the whole process. Emma in particular was fantastic in providing me with weekly updates on the progress of my whole property purchase. Even the parts of the chain that Oliver Franklin were not involved in, I found them to be diligent and pro-active in establishing far more communication between the relevant parties than my solicitor or the estate agent representing the people we were purchasing from. The service you get from Oliver Franklin is far better than the usual high street agents and I would not hesitate in using them again.
Seller
5th Jul 2017 (7 years ago)
T ODonoghue
In direct response to Peter Collins. My name is Taryn I am the vendor for the property that you offered on. May I take this opportunity to set the record straight. I accepted your offer on the basis of moving quickly as the property is empty. After 48 hours I chased Oliver Franklin as to your next steps as no financial commitment had been made/ no survey booked. The day after Oliver Franklin called to say that another person had called that morning, who's circumstances had changed and would like to make an offer. This offer was higher and the buyer chain free. Of course as no financial commitment had been made by you I accepted this offer.
Oliver Franklin and I had agreed a fixed fee therefore the selling price of the property is irrelevant to them. I cannot fault the service that I get from Oliver Franklin, in my opinion this is exactly how I would have expected them to behave. If they had kept this offer from me when no financial commitment had been made on your part I would then be calling them a shady estate agent! Im sure you would too if you were selling your property through them.
I apologise that the sale did not go through this time. However; as time is of the essence, I had to go with the buyer who could move the quickest. I hope this hasn't soured your view of one of the best estate agents that I have used.
Seller
2nd May 2017 (7 years ago)
P Collins
If you want a dishonest estate agent look no further. They will accept one offer on a property then negotiate behind the scenes with another to get a their shekel extra commission every time. If you think as a buyer or seller you have secured a house sale through Oliver Franklin then think again. They don't deserve to be in business. The vendor won't get all offers they received as they're doing deals unbeknown to the vendor and the buyer will think they have the purchase agreed and pay out costs, only to find they have stitched you up. Well done Neil and Emma you make all other shady estate agents look good.
30th Apr 2017 (7 years ago)
sufislam99
Oliver Franklin is a very excellent Agent's! The team are fantastic and helpful! Neil is very supportive and helpful and always helps when I call on him.. Emma is also very very helpful and they do their utmost to solve problems.. I have had them as my agents for 10 years and I hope that we continue to as I am extremely happy with ALL their services they offer which is vast xxx
Landlord
3rd Feb 2017 (7 years ago)
T Keenan
Rented my flat through them, they are very helpful and polite and what they say they do. Can't recommend them enough.
Landlord
4th Jan 2017 (8 years ago)
S warwick
2 years with Emma at Oliver Franklin
Fair rates,
Good tenants,
Excellent service
After letting our 3 properties over 10 years with my fair share of sharks to deal with ,it's nice to have piece of mind.
Landlord
8th Nov 2016 (8 years ago)
C Osborne
I've used Oliver Franklin a number of times. Firstly to buy two properties then to rent them out. Neil and the team were very knowledgable - Neil guided me through the buying process and got me exactly what I was after, it was a tall order but he used his contacts and experience to get me a excellent deal, helped me though, recommended a excellent solicitor and made the process very smooth for buying. Neil and Emma then helped me with furnishing and organising new tenants for the property and they have now been in the property almost a year, I have had no issues with tenants Emma has been there to help with anything they need and they have asked to stay on for another year. As a new landlord and property owner this is exactly when I wanted from a agent.
Landlord
29th Jan 2016 (8 years ago)
P Petrou
Worked with this agent for some years now having purchased multiple properties, sold multiple properties and they mange a large pool of residential and commercial properties in east London for me. All I can say is they have been excellent, honest and trustworthy from day one. I highly recommend the firm to anyone looking to rent, purchase or let a property and can not understand why there are derogatory comments on Google. I would take these negative comments with a pinch of salt as it seems these people are not giving a truthful impression of this long established family firm. All tenants I have spoken to have only ever had positive things to say about oliver franklin so please rest assured your experience will be pleasant.
Landlord
4th Aug 2015 (9 years ago)
A Bryan
Rented my property with Oliver Franklin after years of doing it myself, I was slightly dubious from a bad experience in the past with an agency. However Oliver Franklin were a breath of fresh air, great service, very good rent and tenants... I now sit back collect my rent and have none of the stress I had previously...
Landlord
3rd Aug 2015 (9 years ago)
K Unwin
I can honestly say selling my house was one of the most stressful times of my life!
Thank you to Oliver Franklin for keeping me calm when needed and also keeping communication at an utmost. Rates were very competitive and I would recommend to any prospective seller...
Seller
28th Jul 2015 (9 years ago)
P Lebar
I never had any faith in estate \ letting agents before, however Oliver Franklin were a different kettle of fish entirely, they were friendly, approachable and down to earth.
unlike most of the other companies in the area who were not very interested in anything apart from their own egos and did not want to touch a family for lettings, most were only interested in young professionals..
we visited most of the estate agents in the area and Oliver Franklin were the only one we left and didn't want to give a smack! not your usual smug estate agents..
all in all a pleasurable experience..
23rd Apr 2015 (9 years ago)
V Woo
First experience and impression was great. However, our complaints and issues we have with the flat seem to turn to deaf ears. Despite numerous attempts to inform them about the water pressure and empty promises that this was going to be looked into, we have not heard from them and it has been more than 2 months since we shifted in. Yet we have been model tenants paying rent promptly, if not before the due date. Unfortunately there is no other person we can turn our complaints to as the office is managed by 1 person.
Tenant
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