Z Ibrahim
????... Read more
7th Nov 2024 (13 weeks ago)
F clayton
Would avoid at all costs. The staff are unhelpful rude and unreliable. I had to leave my rented property due to landlord selling they had they keys from the date of the eviction. It took me two weeks to get them to respond to my phone calls to arrange removal of goods within a time frame of four weeks whilst the agents had sole access to the property my house was burgled and ransacked twice. When I rang to advise what had happened and police were involved all I got was threatening verbal abuse down the phone and then cut off. Should not be trading just obnoxious bullies.They were also aware that my cat had been locked in the property accidently and when we went to gain access to rescue him we were made to wait six hours before they turned up and again had to deal with the most ignorant representing of their company I'm not sure if they would have even come if I hadn't threatened them with the rspca and police totally appauling company... Read more
Tenant
9th Jul 2024 (6 mo. ago)
A Khan
Very poor customer service. Even they don’t deserve 1 star. My friend had bad experience so we been through the same.
Full of fraud team.... Read more
H Shahzad
Unprofessionalism... Read more
I Khan
Platinum States have been nothing short of amazing! Especially Aneek, he kept me in the loop all the way throughout the process and was quick to answer any question I had. Definitely recommended.
Nawaz... Read more
M Fazlani
Well I rented a studio from them, it was damn good and I’m very much satisfied with their services. Highly recommended ??... Read more
Tenant
3rd Jul 2024 (7 mo. ago)
A Mustafa
They are so rude they cheating people... Read more
S Hassan
Excellent Service. Highly Recommend... Read more
G Mir
Amazing experience helped me from start to finish, taking away all the stress of the process. Would highly recommend, very professional efficient and tentative.... Read more
H patel
Always helpful... Read more
R Khawaja
Platinum Sales and Lettings came highly recommended from friends and family… and with good reason. I dealt with Anieq exclusively where he clearly explained the full process, supported me and my questions throughout, dealt with a few mishaps with ease. Will definetly be back and would 100% recommend!... Read more
M Ramzan
They have been managing three of my properties. Prompt payment. Hassle free for me and ny family.... Read more
Landlord
21st Jun 2024 (7 mo. ago)
H Waqas
Managed my property for last 3 years easygoing and brilliant service couldn’t ask for more as a landlord... Read more
Landlord
16th Jun 2024 (7 mo. ago)
F Adam
They are friendly, professional, helpful and trustworhty. They really care about the property and the people. Moving in was an easy and stress free process. I can only recommend them team and last but not least Mr Riaz an especially the understanding and care from him!
If you looking for a real helpful agency this is it no hesitation happy to deal with Platinum!... Read more
Tenant
8th Jun 2024 (8 mo. ago)
T Niazi
I have been living with Platinum lettings for a year now and I can say with a hand on my heart that their service is the best in regards of not only understanding the tenants concerns but also resolving them as quick as possible. They have got nice and homely places to stay in with all the amenities available. Well cleaned when you join in and not a single worry about anything afterwards as well.... Read more
Tenant
7th Jun 2024 (8 mo. ago)
A Adris
Very great and spacious place. The best thing about it is that, it is located at perfect place with parking as well and a beautiful view of Golf course.... Read more
A Trucks
Good... Read more
22nd Mar 2024 (10 mo. ago)
I Tayo
They are very shady and not straight forward. They will agree to terms and change it afterwards. Asking tenant to quit and not refunding their rent. They are very unprofessional and act as if they know the law by threating tenants with the law, whereas they act contrary to the law.... Read more
Tenant
30th Jan 2024 (1 year ago)
Z JX
Not a trusted company to give your property too.... Read more
Landlord
14th Nov 2023 (1 year ago)
S Akhtar
Absolutely poor service from these guys. I have been with this letting agent for about 8 months and they don't know what they are doing as they have been absolutely atrocious when I was with them time. They moved me between 4 different property's and all of them had damp and rotting wood. A person that is renting should be able to have direct contact with the landlord with this ''company'' whenever you have an issue with the property. Since my stay none of this was ever resolved so my best advice is if you want to rent in this area is to go to B Elliot Property LTD they are very good compared to these guys.... Read more
Tenant
31st Oct 2023 (1 year ago)
A Samuel
Customer service team were okay. Didn't send any confirmation email or anything for viewing. Viewing guy, very unprofessional, and rude. He was late, had the wrong key, acted like he was doing me a favour and refused to allow me taking photos, of a fault I saw in the property while chasing me out and telling me of all the applications that we're in already. Saying I should rebook if I want my other half to see. Won't recommend at all... Read more
21st Sep 2023 (1 year ago)
M AbdulAziz
Extremely professional and helpful, highly recommend them for anyone looking to rent their property out or looking for rentals. Thank you to the team!... Read more
18th Aug 2023 (1 year ago)
S Ahmed
Excellent food Thank you ????... Read more
21st Apr 2023 (1 year ago)
V hobson
I live in a property managed by platinum lettings last week in the storm there was damage to the roof of our home the celling fell into the bedroom It was a Sunday morning quite early I rang the emergency line and someone came quickly and got someone to make the roof water tight even tho it was sill raining quite bad I have 4 children still living at home. Riaz from platinum lettings arranged for my self and children to stay somewhere else while the roof was made safe (my husband had gone down south to a funeral) they put us in a beutifull apartment and was in contact daily and I can't thank then enough for there help... Read more
Tenant
2nd Mar 2022 (2 years ago)
C Chigbo
The customer service was polite.... Read more
9th Feb 2022 (3 years ago)
L compan
Platinum was remarkably helpful selling the house. He worked well beyond what one could expect, staying in touch constantly and even helping to remove possessions when it sold. I highly recommend him.... Read more
Seller
29th Nov 2021 (3 years ago)
H Harry
Very bad do not recommend at all !!!!!!... Read more
9th Sep 2021 (3 years ago)
S azhar
Informative.... Read more
9th Aug 2021 (3 years ago)
L Barclay
Disgusting service. DO NOT RECOMMEND 0 STARS... Read more
18th Jun 2021 (3 years ago)
Z Ahmed
Great people very helpful. Ideal place for letting houses or renting.... Read more
14th Apr 2021 (3 years ago)
A Bbbb
Worst letting agency ever.Bad service and they don't respect people. They just shout at customers and don't respect anyone, and their prices are too high.... Read more
Landlord
28th Mar 2021 (3 years ago)
B fisher
Brilliant place plenty of properties , just dont rush into any contract take your time as they are not 100 percent with everything... Read more
6th Mar 2021 (3 years ago)
L Kovács
Very professional and friendly staff, always spot on!
Thank you.... Read more
19th Oct 2020 (4 years ago)
L Gilyead
Did not reply to any emails, when we rung to inquire they were incredibly rude, had already let out the houses we were interested in despite them still being listed on the website. AVOID... Read more
Tenant
29th Jun 2020 (4 years ago)
G Peer
As some others before me, I can only say that if there was the option to rate zero stars, I totally would. The customer service is abysmal and I would recommend avoiding them altogether. Owner very rude... Read more
11th Mar 2020 (4 years ago)
M Javed
Worst letting agency ever.... Read more
Landlord
24th Feb 2020 (4 years ago)
S Faryal
Platinum managed one of my properties for 3 years. Great and efficient service. Dealt with Anieq Riaz who was professional, friendly and very helpful.... Read more
Landlord
12th Dec 2019 (5 years ago)
L Gladok
I went to Platinum Lettings after seeing an advertisement in Halifax for office accommodation, these people could not do enough to help me, thank you I can't believe how fast you provided me with quality office space.... Read more
28th Sep 2019 (5 years ago)
R Tariq
Have always had good service from Platinum, they have managed and let a number of my properties for a few years and I have never had any issue with them. Friendly and always available for advice as well as helping finding the right tenant and keeping properties in good condition.... Read more
Landlord
7th Sep 2019 (5 years ago)
S Nellis
Absolutely great- Anieq in particular was very professional and helpful. Fixed any problems and got deposit back in full very quickly indeed.... Read more
Tenant
7th Sep 2019 (5 years ago)
M Akram
Platinum Lettings were involved with both renting my property and finally selling it. At every stage they have kept me fully informed via email and on the phone. They have been great at dealing with any niggles whilst renting out the property especially during really bad winters. Would highly recommend them for either managing a property that you are looking to rent or for buying/selling your home.... Read more
Seller
5th Sep 2019 (5 years ago)
S Khan
Absolutely amazing service extremely friendly and followed up on all my problems couldn’t have asked for agents... Read more
4th Sep 2019 (5 years ago)
S Khan
Excellent and transparent customer service, they have been a great help with finding and completing a tenancy let. Thank you for the pleasant experience.... Read more
Landlord
4th Sep 2019 (5 years ago)
Platinum (in particular Anieq who I always dealt with) were fantastic. Very approachable and friendly but professional. All issues always sorted promptly without fuss. Returned deposit in full extremely quickly. Very fair and kind.... Read more
Tenant
4th Sep 2019 (5 years ago)
M Waqas
Fantastic service, was given keys to my property straight away and landlord keeps in regular check to ensure everything is okay definitely recommend these guys... Read more
Tenant
4th Sep 2019 (5 years ago)
Sarah
As some others before me, I can only say that if there was the option to rate zero stars, I totally would. Arranged a house viewing with this agency, and when I arrived at the property at the agreed time, I got a call from them saying that they don't have the key to let me in, so nobody will be able to meet me. I repeat, that was when I was ALREADY STANDING IN FRONT OF THE HOUSE. So, nobody even bothered to look for the key or set off at their office to meet me IN TIME. They said they would e-mail me in the evening to reschedule, but I haven't heard from them since. I really hope they will shut down. Avoid at all cost.... Read more
20th Mar 2019 (5 years ago)
M Akbar
Friendly... Read more
23rd Jan 2019 (6 years ago)
N Mansha

If i could rate them zero i would. They are the worst letting agents in the world, there bullies they shout, threaten and swear at us. We moved into a new build in Halifax from a few weeks of living in the property it started getting cracks in the plaster board which is obviously a structural problem. The lights in the property are spotlightS and i have asked them on a number of occasions just to come out and show me how to open them so i can change the bulb but i got a response that i am liable for it. I have a leak under the bathtub which has gone through the ceiling to the toilet downstairs and they have said that i caused the leak when in actually fact the started fixing it six months but never got around to finishing it. So my toilet downstairs has no plaster boards on the ceiling and its still leaking. Then i have got a leak under sink and they refuse to do any work. I would stay well away from this letting agents there crooks all the want is money but refuse to provide a service. I have just had to report them due to all the issues i am having. WORST LETTING AGENT IN THE WORLD THEY NEED SHUTTING DOWN... Read more
Tenant
28th Nov 2018 (6 years ago)
M Nadeem
Great service... Read more
7th Jul 2018 (6 years ago)
S Coe

Would give zero stars if I could. The customer service is abysmal and I would recommend avoiding them altogether. I should have known better after reading other reviews but thought I'd give them a chance.
No one showed up for the viewing and the tenant had to show us around (the tenant told us the agents hadnt turned up for the previous two people that day either).
Upon trying to contact them to check on progress of application, etc, I was told, on several occasions, that they didn't know the information needed and that they'd ring me back - they never did. And that's if they even answered the phone at all! So I was constantly chasing them.
Even after telling them I would be going on holiday and needed to know before I went if everything was ok, I still had no contact from them - despite being promised they would call back at a specified time. I even went to the shop to see if I could get sense out of them and the shutters were down (On a Friday morning!). I had to wonder if they were still in business!?
Bitterly disappointed as I loved the property but the general attitude of this business is enough to make me look elsewhere. I honestly don't know why other reviewers have given 5 stars!... Read more
16th Jun 2018 (6 years ago)
A M
ShockING customer service. Boiler has been broken for over a week and no one's been out to check or attempt a fix. Avoid at all costs I will be leaving when my tenancy expires.... Read more
Tenant
29th Dec 2017 (7 years ago)
K Furniture
Awesome staff and always a pleasure doing business!!! Will never hesitate to recommend to others!!!... Read more
1st Dec 2017 (7 years ago)
D K
Very bad agency. They arranged to show the apartment and no one came or picked up. I do not recommend... Read more
10th Oct 2017 (7 years ago)
M Imtiyaz
Thieves... Read more
27th Sep 2017 (7 years ago)