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  1. Home
  2. Whitegates - Huddersfield
Whitegates - Huddersfield Logo

Whitegates - Huddersfield

Closes at 5:00pm
Unit 6, The Cherry Tree Centre, Market Street, Huddersfield, HD1 2ET
Whitegates Huddersfield are an estate agent in Huddersfield. They mainly list properties in HD4, HD2 and HD5. Over the last 6 months, they've listed 49 properties, with 58 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
View all details

Whitegates - Huddersfield Reviews (223)

Have you used this agent?
  1. 58% 5/5 Stars
    58%
  2. 4% 4/5 Stars
    4%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 35% 1/5 Stars
    35%
All (223)
Seller (26)
Buyer (11)
Landlord (28)
Tenant (60)
General (98)

J Saunders

1/5 Stars
Estate agents did not lock the front door on 3 separate occasions. Didn't reply to my email, then sent a right to rent check. Just silly... Read more
20th Sep 2024 (21 weeks ago)

J Ritchie

5/5 Stars
Whitegates have let my property for a number of years now. They have been consistently professional and prompt on all activity. Chan gives great advice on the market and the tenancy and the letting team are great at keeping me informed, very proactive, and balanced in ensuring the tenancy is well managed for all parties I would thoroughly recommend this team.... Read more
Landlord
1st Sep 2024 (24 weeks ago)

P Perera

1/5 Stars
If you are a student and no power to defend your self, my advice is to avoid whitegates. We had lot of bad experiences with them and had to end up in a very bad financial situation because of them. There are many other letting agencies with nice people. This happened one and half years ago and now we are back on our feet. I am leaving this review as a duty for the society.... Read more
Tenant
13th Aug 2024 (5 mo. ago)

D Clay

1/5 Stars
Poor customer service, don't help with repairs or organise assistance to resolve issues. No support and poor staff customer care throughout. Very picky with minor wear and tear just to claim money back from tenants Avoid....... Read more
Tenant
28th Jul 2024 (6 mo. ago)

R Twell

5/5 Stars
I have been working with Chan, Olivia and Megan with the Lettings team for a year now. The passion and service they offer to their Landlord and Tenants are exceptional. We look forward to continue growing the partnership with them here at Lettings Hub... Read more
23rd Jul 2024 (6 mo. ago)

K SIMPSON

3/5 Stars
Not all bad but could be better. Our issues were resolved quickly and arrangement of initial and subsequent tenancy were fine. But when told about our rental going on the market there was no help from Whitegates to get us a new property which was ashame. We even looked on right move as advised, arranged a viewing, was asked to rearrange, to be told a day before the viewing that the property had now been let. Other estate agents have helped us find another property with them. Felt a bit like Whitegates didn't really care what would happen to us at the end of the tenancy despite the unforseen circumstances (landlord selling property). Paige Ellis is a credit to the Huddersfield team. She really does show some care, was prompt in her responses and always followed up. I knew if I had any issues, she could help resolve and sometimes she went above and beyond, particularly at the end of our tenancy. I reckon Whitegates is a great company to go with if you are buying/selling a property or you are a landlord but not sure I could say the same as a tenant.... Read more
Tenant
19th Jul 2024 (6 mo. ago)

J Powell

5/5 Stars
Massive thanks to Malachy for going above and beyond.... Read more
15th Jun 2024 (7 mo. ago)

M Orpiszewski

5/5 Stars
I'd like to express my sincere gratitude to Megan at Whitegates Huddersfield for her incredible support throughout the tenancy application process. While the referencing agency (separate company) caused significant difficulties due to their unprofessionalism, Megan went above and beyond to ensure a smooth and successful outcome. Megan's professionalism, communication skills, kindness, and support were truly exceptional. She consistently treated both myself and my father with understanding and respect, demonstrating a human touch often missing in these situations. Having spent my entire career in the property industry, I can confidently say that Megan exemplifies the very best qualities one could expect from a professional and a human being. Thanks to Megan's intervention and genuine care, we were able to secure the property we applied for and can now look forward to moving forward. I highly recommend Whitegates, particularly if you have the pleasure of working with Megan throughout the process.... Read more
Tenant
29th May 2024 (8 mo. ago)

S Mahdizadeh

1/5 Stars
Worst agency in Huddersfield.irresponsible staff and manager regarding agreed contract. Never try this agency.I am going to make compliant against them and lanlord for moldy and dirty apartment at Melting point HD1.... Read more
Tenant
15th May 2024 (8 mo. ago)

B Hamad

1/5 Stars
hello I've been getting a room for two months. In these companies. But they ask you for a lot of proof. His profession will ask you for money. Then they will give you an excuse. they didn't give me this room. I asked for the money again but they didn't give it back... Read more
Tenant
19th Apr 2024 (9 mo. ago)

L Thornton

5/5 Stars
My experience with Whitegates Huddersfield has always been top notch. Thank you for your service.... Read more
15th Apr 2024 (9 mo. ago)

S Demelza

5/5 Stars
I have been working with Megan from Whitegates and she has been absolutely fantastic! They have made the moving process so easy and I would highly recommend. I'd certainly use again if I was to move ????... Read more
9th Apr 2024 (10 mo. ago)

T Chitifa

4/5 Stars
These guys are really good and professional! I like Meagan she’s kind and supportive! The process was smooth and now I’m in my house... Read more
Buyer
8th Apr 2024 (10 mo. ago)

B singh497

1/5 Stars
Olivia laycock very rude and unprofessional emails and ignorance not understand at all. Unbelievable service.... Read more
8th Apr 2024 (10 mo. ago)

S Azubuine

5/5 Stars
Renting process was fast, orderly and simple. Been living in the apartment for 1 week now, so far all seems good. I would recommend Whitegates for those looking for a standard renting experience as there are no surprises.... Read more
Tenant
5th Apr 2024 (10 mo. ago)

A Mohammed

5/5 Stars
First class- I have used Whitegates several times to find a property to let and always found them very helpful and professional. I would definitely recommend them to friends and family. They also have an extensive range of properties. Keep up the good work guys... Read more
Landlord
20th Mar 2024 (10 mo. ago)

Ruby

1/5 Stars
Olivia at white gates was extremely rude as a general manager at white gates. I’m sure customer service is key.... Read more
19th Mar 2024 (10 mo. ago)

D Brown

5/5 Stars
Very helpful Girls in the office particularly Olivia, Megan and Lottie and Paige and the other girls. plus the lads. Owner Chan always happy to help.... Read more
15th Mar 2024 (10 mo. ago)

L Brown

5/5 Stars
Had the pleasure of dealing with all members of staff, all helpful, knowledgeable and accommodating.... Read more
14th Mar 2024 (10 mo. ago)

P Key

5/5 Stars
As always great service from the whole team at Whightgates. Special thanks to Chan, Craig and Olivia. ????????????... Read more
14th Mar 2024 (10 mo. ago)

S MacKinlay

5/5 Stars
They have managed my property for many years and have always been on the ball. Tenants have been very happy too. Hudderfield can be a difficult market but with a good managing agent you can be confident.... Read more
Landlord
13th Mar 2024 (11 mo. ago)

L Smith

1/5 Stars
Absolutely terrible company, bad experiences all round... Read more
7th Mar 2024 (11 mo. ago)

Edward

5/5 Stars
Have used Chan and the team to rent my property for a long time now and have found them diligent at all times. They are always there to give the right advice when needed. Would strongly recommend.... Read more
Landlord
1st Mar 2024 (11 mo. ago)

R Zapan

5/5 Stars
Very satisfied with the service Whitegates provided. They were very helpful throughout the entire sale process. Very responsive over emails, usually they responded next working day if not in the same day. They were very flexible with all my requests. Would very much recommend them.... Read more
Seller
23rd Feb 2024 (11 mo. ago)

S Byrom

1/5 Stars
Incompetence personified! No understanding of contracts or how they work, the MD is never available (or so they tell you, but my wife sat in their offices today and observed the ladies on the phone telling someone he is not in the office while he walked past), told my wife to climb 4 meters up to change an external lightbulb that was too high for the electrician to reach, argued with me that wet and damp are two different issues, have sent me three differing calculations for my final rent payment, the staff have no understanding of professional etiquette. For months they bothered me about my rent being late as they were incapable of updating their system and just a couple weeks ago I was told that the rent payment due on 30th of December was late and when I queried it I was sent a statement as proof, but it showed the "missing" payment as having been received on the 27th December.... Read more
Tenant
19th Feb 2024 (11 mo. ago)

S Johnson

5/5 Stars
Excellent service from Whitegates who recently dealt with the re-letting of our rental property. Great communication and attention to detail which made the whole process run smoothly.... Read more
Landlord
14th Feb 2024 (11 mo. ago)

D houlbrook

1/5 Stars
One star is generous for these people. We rented a property off of them and there were so many issues with our experience, let’s start with the fact they painted over mould to hide it was there, it took them a year and half to take the let sign down. they were going to get rid of the rubbish they created in the garden before we moved in, this never got done. Now we have managed to get away they are now disputing the deposit, even though in their own tenancy agreement they state that no deductions can be made if we were not contacted 10 days after giving the keys back (we weren’t!). Shocking, greedy landlord, would never rent or buy a property from these people again.... Read more
Tenant
23rd Jan 2024 (1 year ago)

A Zi

1/5 Stars
Staff (Olivia) is rude and not helpful at all.... Read more
22nd Jan 2024 (1 year ago)

M Khan

5/5 Stars
Liam and Chan at Whitegates have been excellent - customer service is friendly, helpful and they give sound professional and unbiased advice which is very welcome. Highly recommend this brilliant local firm.... Read more
21st Jan 2024 (1 year ago)

M Asif

1/5 Stars
First offer get accept , than make you wait 2 week. Than it get decline by fake allegation by manager Olivia , would give 0 star... Read more
19th Jan 2024 (1 year ago)

M Nouman

1/5 Stars
worse service i received from manager olivia took them 16 days to give auswer which they could of gone first day. but rip off service. if there was option of 0 star i would given that... Read more
19th Jan 2024 (1 year ago)

P Noon

5/5 Stars
06/01/24 Landlord - Tenant finding service used again. Once again excellent service would recommend. Landlord - Used Whitegates tenant finding service. Excellent communication, marketing of the property and completing all viewings. Even though the property was landlord managed Whitegates were excellent in offering their assistance when problems arose. Would definitely recommend and use again.... Read more
Landlord
6th Jan 2024 (1 year ago)

S Ingham

1/5 Stars
I absolutely love my new property but the absolutely worst feature is having to deal with rude, patronising and sheer mean staff at whitegates huddersfield. Their behaviour is really strange towards me and really off. I have never in my life ever been treated like this as I am a good tenant, my previous landlord being on very good terms with him for instance. Had disgraceful attitude to a boiler that they will not fix so having to tell kirklees council to complain about them Further to the response from whitegates I hope people will make their own minds up about how real or relevant my complaints are/were, just to clarify it took 8 months to mend the boiler. I moved in to a freezing property and got shouted at for ringing to complain about no heat in wintertime. Thank god im moving out so i never have to deal with these obnoxious clowns ever again.... Read more
Tenant
27th Dec 2023 (1 year ago)

L Smith

5/5 Stars
Whitegates are very polite and professional and helped me move into my house just in time for Christmas.... Read more
Buyer
24th Dec 2023 (1 year ago)

J Smith

5/5 Stars
Me and my girlfriend are grateful for the service provided by Whitegates, our first home together is perfect! Would definitely recommend????????... Read more
Buyer
5th Dec 2023 (1 year ago)

B foster

5/5 Stars
The most helpful staff at helping me find a rental property. Very friendly and would not hesitate to recommend to a friend.... Read more
Tenant
3rd Dec 2023 (1 year ago)

O Laycock

5/5 Stars
Great place, welcoming team.... Read more
2nd Dec 2023 (1 year ago)

L Shinwell

5/5 Stars
Whitegates have been managing my residential properties for a few years now having taken over from a previous agency. I am really impressed with the attention and service that I receive as a landlady which represents excellent value for the fee that they charge. Any repairs are advised promptly so my tenants are not made to wait unnecessarily, communication from tenants is passed on immediately, I am given sound advice on market trends and rents to command and when a property becomes vacant they have good marketing coverage to get it let asap. Lovely people to deal with also. I would not hesitate to recommend.... Read more
Landlord
30th Nov 2023 (1 year ago)

J Coulton

5/5 Stars
Good company to deal with. The staff team in the office were really helpful and made the whole process of renting very straightforward. Everything went smoothly and we are happy in our new home.... Read more
Tenant
30th Nov 2023 (1 year ago)

S MacLean

5/5 Stars
Service is absolutely magnificent, very helpful. Tracey the manager very understanding and helpful... Read more
29th Nov 2023 (1 year ago)

J makin

5/5 Stars
Olivia is fantastic, amazing customer service and 100% would recommend to anyone to go see.... Read more
29th Nov 2023 (1 year ago)

Ben

5/5 Stars
The best Lettings agents in Huddersfield, would 100% recommend... Read more
Landlord
24th Nov 2023 (1 year ago)

T Black

5/5 Stars
Thank you Chan and the team! Had a great experience especially dealing with Lottie. Very friendly, helpful and professional service!... Read more
24th Nov 2023 (1 year ago)

K Laycock

5/5 Stars
Whenever I have dealt with Whitegates, Huddersfield, I have found the staff most helpful. They are friendly and keen to help. I would not hesitate to use them when looking to let.... Read more
Landlord
24th Nov 2023 (1 year ago)

Angelstar

5/5 Stars
Fantastic place to work. The best set of colleagues and an amazing boss.... Read more
24th Nov 2023 (1 year ago)

E Balopi

1/5 Stars
I had the unfortunate experience of renting from Whitegates at 12 Rook Street, Apartment 5. Throughout the year, I faced persistent issues: missing keys, a broken letterbox, a mold-infested bathroom that led to health problems, and a manager, Tracey Nelson, who exhibited bullying behavior. Despite my continuous efforts to communicate and resolve these issues, the lack of responsiveness from the team was shocking. Even after moving out, communication breakdowns and undisclosed charges persisted. Regrettably, my attempt to resolve matters amicably has proven futile. What's worse, even after a month, I still haven't received my deposit back, and no one has bothered to contact me. A year-long nightmare that concluded with a complete disregard for tenant concerns. 1 star is generous. Emailed Chan and a week later no response. There is also clear discord between building manager and estate agents. 2-3months later I got my deposit back ???????? they actually took the piss my God of I ever see a place leased by Whitegates I’d rather be homeless... Read more
Tenant
16th Nov 2023 (1 year ago)

B Antcliff

1/5 Stars
If you could put 0 stars I would. Service is very poor. When we cancelled our agreement they tried to charge a very high fee. We had nothing agreed but they took the tenants rent as payment. No communication at all. If you are thinking about getting them to manage DONT.... Read more
Landlord
10th Nov 2023 (1 year ago)

C sood

1/5 Stars
Guys....worst service...very rude people....they gave me the house where equipments were even not working properly ...no one was available at the property to recieve and show me the property.....I suggest no one should purchase or rent home from whitegates....I won't even rate them with one star... Read more
16th Oct 2023 (1 year ago)

J Horsfield

5/5 Stars
Fantastic letting agent, I have trusted them with my portfolio of managed properties.... Read more
Landlord
14th Oct 2023 (1 year ago)

B FLEX

1/5 Stars
Rented a property for 5 years from white gates, during this time I had to endure a broken window they refused to fix, broken shower, broken doors for numerous years of my tenancy. Along with multiple unlawful eviction attempts to try scare me into stopping complaining about repairs. This severely impacted my physical and mental health. All of which was answered with “if you have a problem with it then move out” would not recommend anyone rent a property from these. This was all until they just started hanging up the phone and ignoring emails if I contacted them. They wonder why it takes so long with years of domestic terrorism against me? Threats and unlawful eviction attempts. And now a 3rd attempt at changing the locks while im inside to lock me inside the property. Actual terrorists. You’re a disgrace to the business of letting agents.... Read more
Tenant
7th Oct 2023 (1 year ago)

Mera

5/5 Stars
Thank you Whitegates team :) The Huddersfield letting team from my experience is super professional and deliver an excellent service. I would highly recommend to anyone thinking of renting out their property.... Read more
Landlord
4th Oct 2023 (1 year ago)

J crowther

1/5 Stars
Give them less if I could, they ensure they keep your deposit not matter what. They let properties that are up for sale too. Avoid at all costs.... Read more
Tenant
18th Sep 2023 (1 year ago)

P tia

5/5 Stars
Top man chan Very helpful Will definitely recommend... Read more
27th Aug 2023 (1 year ago)

S Dream

1/5 Stars
I am a tenant of Whitegates lettings Huddersfield but not for much longer if I can help it, I would give them no stars if it was possible, the staff I have had communications and dealings with have been rude and not interested in problems I have had with there property but of course happily take the rent every month, I would not advise anyone renting from these people and instead look elsewhere.... Read more
Tenant
3rd Aug 2023 (1 year ago)

B Branch

1/5 Stars
The longest amount of time I have EVER had to wait for a deposit - on top of which when I disputed the deductions, found out I had missed phone calls after what must have been literally a few minutes after I made the 'dispute' action. Funny how quick they are to take money and so overly-leisurely on giving it back (like doing business with HMRC). After then requesting to pick up some important documents (DBS documents which, by their very nature, make it impossible to apply to have them sent anywhere else other than where you are currently living) I receive radio silence as though it's a form of bitterness. Basically very poor customer service.... Read more
Tenant
27th Jul 2023 (1 year ago)

P Udell

5/5 Stars
Since I have moved to America I have relied on Whitegate’s Huddersfield to manage the letting of my house through to the sale of the property. I am very grateful for the excellent service I have received.... Read more
Seller
21st Jul 2023 (1 year ago)

E kos

2/5 Stars
My colleague asks to view a house. They turn up with no key. Brilliant.... Read more
19th Jul 2023 (1 year ago)

J Gould

5/5 Stars
Excellent service from Chan, Sharon and Tracey. Everyone I had contact with at Whitegates were just the friendliest , professional people. All messages were dealt with quickly. Would definately use their services again. Thankyou... Read more
14th Jul 2023 (1 year ago)

T Magandiwa

1/5 Stars
I regret to share my disappointing experience with Whitegates. My daughter has encountered a series of unprofessional and uncooperative staff from the start. Firstly communication with letting agency proved a challenge, they’ve hung up on me because I’m not a tenant and my daughter, the manager Tracey has been her living nightmare. I was there when she called to discuss her tenancy and was absolutely appalled at the lack of compassion and understanding instead I saw it as an attack on her and had to intervene. The interaction are beyond UNSATISFACTORY and I absolutely cannot recommend agency. As a pastor and a man of God I am almost certain the people working here are the devil's advocates because they only care about the landlords not the tenants. Secondly, If you have any mental health issues please I commend you do not go with this agency because it will decline further. Please read the rest of the reviews and make your own judgement. My daughter is coming back home after almost committing suicide after her conversation with Tracey the manager. Then we will continue to take the legal route for emotional compensation after she has moved away and can no longer be unlawfully evicted because they threaten her with this several times.... Read more
Tenant
4th Jul 2023 (1 year ago)

M Clark

1/5 Stars
Didn't show up for the viewing, took me 40 minutes to get there and I called prior to make sure the viewing was going ahead, I rang after waiting 10 minutes and was reassured someone would turn up, I left after waiting for 25 minutes. The neighbours said that they did a shoddy job of managing the place, wouldn't recommend.... Read more
3rd Jun 2023 (1 year ago)

B Grundy

5/5 Stars
Whitegates have always done what it says on the box for as long as I have known them. In that time we have had admiral assistance with buying, selling and rental situations. Highly recommended.... Read more
22nd May 2023 (1 year ago)

C Wieland

5/5 Stars
I let my property through Whitegates for years and they have been fantastic throughout. On selling it, the professionalism shown by Liam and Caroline was second to none in what, for me,was a trying time. I would highly recommend using for both letting and selling.... Read more
Seller
24th Apr 2023 (1 year ago)

E Smith

5/5 Stars
Having been a Tenant with Whitegates for over 10 years, I can safely say that they have been both professional and courteous at all times. I have no hesitation in recommending them and I am only leaving to look after a friend's flat.... Read more
Tenant
21st Apr 2023 (1 year ago)

J Vanterpool

5/5 Stars
I've know Whitegates for over four years and they have never failed to deliver. Especially the general manager Tracey Nelson she has been very helpful and informative I will recommend Whitegates to anyone they have wonderful and amazing workers. ???? They are the best agency ever... Read more
8th Apr 2023 (1 year ago)

Star

2/5 Stars
I have used Whitegates up until recently to manage some properties. I wouldn't recommend them, they tend to deduct lots of unnecessary fees and use contractors which overcharge. There are other letting agents in the area which manage properties better and vet tenants better... Read more
Landlord
28th Feb 2023 (1 year ago)

Drop_dead_wish

1/5 Stars
Absolutely Rubbish turn up at yours unannounced prior they are ment to leave you a email or text stating 24 hours and that there coming when they don’t even text or message our heatings gone on us in living room it’s urgent matter but no they can’t send someone out straight away so we’ve had to borrow a portable heater of my partners dad untill this gets fixed god knows when the electrtion is going to come out because it’s a joke now we’ve been waiting a full week.Bare in mind we private rent this apartment and pay hell of a lot of rent to them for this place.... Read more
Tenant
3rd Feb 2023 (2 years ago)

N Mannifield

5/5 Stars
Just like to say a big thank you to Angus and Caroline for helping me sell my house. They have been so kind and helpful in this stressful time. Angus has gone above and beyond to help me. Many thanks Wendy mannifield.... Read more
Seller
17th Jan 2023 (2 years ago)

S Hardesty

5/5 Stars
Angus and the team at whitegates have been amazing in helping us to sell our home. We would have been lost without Angus. He always bought us quick results and made the whole process less daunting. Would highly recommend! Thank you to Angus and the team... Read more
Seller
14th Jan 2023 (2 years ago)

G Pegg

5/5 Stars
Our first time working with Whitegates, from the first phone call to keys being handed over superb process - efficient, considerate, professional but most of all genuinely friendly warm polite team! Thank you!... Read more
13th Jan 2023 (2 years ago)

E mills

5/5 Stars
Kept me informed every step of the way of buying my house…. Excellent service. Thank Q ……. Angus McLaughlan... Read more
Buyer
12th Jan 2023 (2 years ago)

C Tudini

1/5 Stars
Stay away!!!... Read more
4th Jan 2023 (2 years ago)

S khoonbarthao

5/5 Stars
The service is great. Angus McLaughlan has made me believe that the good estate agent still exists in the UK :)... Read more
3rd Jan 2023 (2 years ago)

J Berryman

5/5 Stars
Efficient and reasonable letting agency... Read more
Landlord
10th Nov 2022 (2 years ago)

Jomar

5/5 Stars
Very helpful, professional and responds quickly! Very happy with my current flat :)... Read more
Tenant
5th Nov 2022 (2 years ago)

Reapz1212

1/5 Stars
Honestly some of the most rude & condescending people I’ve ever had the misfortune of dealing with. I don’t know how they manage to hire the rudest people cos it’s more than just one person. Seriously if you have a chance to go with another agency DO IT! You will regret being stuck with these... Read more
26th Jul 2022 (2 years ago)

S Chowdhury

1/5 Stars
Dear students, Please be careful before renting through Whitegates. Although they have some good properties, thanks to their Sales effort, some of their customer service employees are very much rude and arrogant as if the international students are the slum dwellers and we have to be pamper them for a piece of apartment or room... It's a gutted experience overall. Especially, there is an employee named Sharon, she's very rude and disrespectful to me, perhaps, because I am an international student. Only because of her behaviour, I have decided to move out of Huddersfield, and in the process of rented house from the Linley and Simpson estate agent (at least they are respectful to students coming from diverse background). Dear Whitegates you stay with your arrogance attitude while I wish to live with my dignity. Thank you.... Read more
19th Jul 2022 (2 years ago)

A Dobson

5/5 Stars
Whitegates manage a property for us and always respond immediately to any contact, they are quick to sort out any issues with the property and we cannot fault their service. Many thanks.... Read more
11th Jul 2022 (2 years ago)

S Taylor

5/5 Stars
Used Whitegates' services for 10 years now as a landlord. Efficient service and very little effort needed from my side. Good communications when changes are needed to existing tenancy. Just the odd approval email when works are requested by the tenant and Whitegates sort everything out.... Read more
8th Jul 2022 (2 years ago)

W Cory

5/5 Stars
Adam Thornton a whitesgates agent at Huddersfield branch town center is a good guy I really love working with him……. His very honest, so intelligent, so humble and jovial he knows how to entertain customers.. and pls his a good leadership example a role model I’m Toluwani…… I love Adam so much his a trustworthy guy. And I pray for more success in your journey thank you so much... Read more
6th Jul 2022 (2 years ago)

D Barua

4/5 Stars
It was nice to get house from whitegates. Behaviour of staffs were really good. Though it took a long time to vetify information but thank god finally I got it.... Read more
6th Jul 2022 (2 years ago)

P Henning

5/5 Stars
For over eight years Whitegates have managed my property. The staff have always been efficient and helpful. They have a pool of reliable, experienced, quality tradesmen who they can call upon if any repairs are needed for jobs large and small. The financial reporting systems are on time and clear and understandable. When it recently came to selling the house they did a fantastic job of presenting the property and organising they many viewings which resulted from their active marketing. The sale has now been completed successfully and I cannot recommend them highly enough as a professional and efficient estate agent.... Read more
5th Jul 2022 (2 years ago)

A Wypych

1/5 Stars
Please think twice before you start renting from Whitegates. They seem to be very comfortable doing business with slum landlords. There's a big chance that you will be renting/paying for a dump, mouldy, mouse and rat infested property with very little or no help from Whitegates at all! PS: before staff comes with their generic "we have all the conversations and emails "- I also have pictures and correspondence to prove my claim!... Read more
24th Jun 2022 (2 years ago)

S Johnson

1/5 Stars
The woman we rang as spoke to was so rude and didn’t listen at all to what we said just straight judges us she seemed and spoke very snobby won’t be dealing with them again... Read more
17th Jun 2022 (2 years ago)

A Busfield

5/5 Stars
rented a property, fantastic service and would defo recommend to anyone looking.... Read more
9th Jun 2022 (2 years ago)

F nasim

1/5 Stars
Worst customer service, customer harassment and known for not giving the key on time. Worst letting I have ever came across.... Read more
9th Jun 2022 (2 years ago)

R dumitrascu

1/5 Stars
The worst letting agency I ever had to deal. They gave me the flat very dirty, took me 2 days to clean it. At the end of tenacy I left the house cleaned out of respect for landlady who was woderful, but this shameless agency knock off £96 from my bond for cleaning....what a joke? Which cleaning? I asked to see the cleaning bill..of course I never received it, and they were forced to give me the bond back in full ???????? Even 1 star is too much for them....the only thing they want is to eat money....especially if you are a student and no power to defend yourself... Read more
Tenant
7th Jun 2022 (2 years ago)

its_eddy_pal

5/5 Stars
Excellent service from the team, very friendly, helpful and informative. Was a pleasure dealing with them... Read more
27th May 2022 (2 years ago)

S Louise

5/5 Stars
Highly recommend Whitegates sales department! I cannot thank Angela, Caroline and Liam enough for how consistently helpful your guys are with everything i have came to you for! Lovely team which are highly professional, kind and just genuine people that you can’t be more grateful for in the stressful times of purchasing a property.... Read more
Buyer
26th May 2022 (2 years ago)

S Kinyanjui

1/5 Stars
Never use whitegates to look for a property . Staff are only nice when taking your deposit .Do not put your hope in them. No accountability to anything wrong to them.... Read more
25th May 2022 (2 years ago)

M Al-Soufi

4/5 Stars
The people are extremely kind and helpful, especially Mr Adam Thornton. He accompanied me through each step of the leasing procedure.... Read more
Landlord
16th May 2022 (2 years ago)

J Abbott

5/5 Stars
Fantastic support from the team at Whitegates - especially grateful to Chan, Liam, Angela and Caroline. They were patient, highly knowledgeable, understanding and polite. They always got back to me promptly with concise updates and clarity at all times. Highly recommend Whitegates, who provide a first class service.... Read more
12th May 2022 (2 years ago)

S Haigh

1/5 Stars
Under valued my property by around £110.000... Read more
Seller
9th May 2022 (2 years ago)

M Jayne

1/5 Stars
They expect a disabled woman to go into the attic, into a badly fitted boiler cupboard to sort the pressure on the boiler as i now have no hot water or heating, when they know full well the boiler us faulty and needs fixing properly.... Read more
Tenant
27th Apr 2022 (2 years ago)

Oliver

5/5 Stars
Pleasure to work with throughout the experience. Angela was always a joy to talk to and helped reassure me through the process.... Read more
21st Apr 2022 (2 years ago)

B Alsawy

5/5 Stars
Whitegates have been extremely helpful with me, particularly a young gentleman called Adam. I have been given clear instructions at each stage, and was fully supported along the way.... Read more
19th Apr 2022 (2 years ago)

J Deacon

5/5 Stars
I spoke with Kirstie yesterday because my smoke alarm had been going off every 30 seconds since Sunday evening! At first there were some issues with regards to who was responsible for the call out charge of this problem but it was quickly resolved and was fixed within hours of my phonecall. Thank you Kirstie always a pleasure to deal with.... Read more
Tenant
12th Apr 2022 (2 years ago)

O Abatan

5/5 Stars
I had a viewing scheduled and met with Adam a rep from Whitegates and he was engaging and it was overall a fantastic service. Nice chap!... Read more
6th Apr 2022 (2 years ago)

I Foundation

4/5 Stars
A slightly mixed experience: absolutely first class and very professional from the outset- in what was a learning curve for me- that honesty was appreciated by Whitegates! This included the gentleman from Whitegates negotiating with the landlord/lady to leave some of the furniture in the property, repainting etc. all of which which was really appreciated including top class communication and updates at every stage. The second part was a little disappointing -once all was signed-from a rather curt and slightly abrupt member of the team:.I called to the shop/office-masked up- to collect the keys and was told to wait outside for about five minutes in the freezing cold- and then just handed the keys with no instuctions where or how anything worked or was in a 250 year old property including the bolier in the loft in outside barn. Thanks to the older gent in the team who knew the property and arranged to meet me there a few days later. Redeemed! Thanks for sorting.!... Read more
Tenant
21st Mar 2022 (2 years ago)

K Sandhu

5/5 Stars
I have always found the service provided by Chan and the team to be impeccable, they have always been super efficient and available to help with any issues. I would have no hesitation in recommending them to anyone looking for an estate agent or letting agent.... Read more
8th Mar 2022 (2 years ago)

P Howard

1/5 Stars
Don't expect them to get back to you because they won't... Read more
6th Mar 2022 (2 years ago)

C H

1/5 Stars
Appalling company to deal with. Always unprofessional, rude and constantly in denial or gaslighting tenants. There were valid issues with the property which were raised and basically we were told we were lying and they would take no responsibility for any of them... Eg unclean cooker, boiler which is STILL not working properly and has to be refilled pressure almost daily since my sister moved in over 2 weeks ago. Just so stressful having to deal with them. I've never know such incompetence ... Every single person we have dealt with has been tht exact same. To be treated so rudely and appallingly is a disgrace.... Clearly untrained in customer service and horrendous client facing skills. Queue the Whitegates person who tells us it's all our fault..... And takes no responsibility..!!!... Read more
Tenant
3rd Mar 2022 (2 years ago)

A Bibi

1/5 Stars
They have the worst people in customer service in Huddersfield , Everytime i rang them regarding anything they were a huge disappointment. Looks like they were hired to tell off people.extremely rude staff Agency is not doing any repairs work neither they get u in contact with the landlord. So u have no option but to do everything yourself.... Read more
Tenant
11th Feb 2022 (3 years ago)

V MAN

5/5 Stars
Amazing and Simple experience with White Gates. The sales team we’re great. Especially Angela and Caroline. Got back to me quickly and a very friendly Bunch. Highly recommend!... Read more
28th Jan 2022 (3 years ago)

C McGolpin

4/5 Stars
Just stopped using Whitegates in Huddersfield for letting a property as I sold it. I have used them for many years and in terms of finding and getting tenants through the door they were excellent.... Read more
Seller
26th Jan 2022 (3 years ago)

Y Liu

5/5 Stars
Used their service as a landlord and they were professional and efficient. No problem recommending them!!!... Read more
Landlord
20th Dec 2021 (3 years ago)

D Driscoll

5/5 Stars
I was kept up to date with who and when viewings were happening. Once the buyer was found I was in the loop about what stage the buying proses was up to. The sale was a very straight forward process.... Read more
Seller
10th Dec 2021 (3 years ago)

N Shaw

5/5 Stars
Whitegates have been fantastic with us throughout the whole process. Very organised, friendly and responsive - not to mention great at dealing with hurdles! A really great experience with them.... Read more
9th Dec 2021 (3 years ago)

S Liptrott

5/5 Stars
We rent from Whitegates and are always impressed with how quickly they sort out issues for us. Very friendly staff, easy to get hold of. I have used a few different agencies over the years for rentals and Whitegates are the best out of them... Read more
Tenant
26th Nov 2021 (3 years ago)

S Fitzpatrick

5/5 Stars
Great service from start to finish. Any questions answered within hours.. sale went through efficiently! Staff more then helpful! Would defiantly recommend!! Made it as stress free as possible! 10/10 service!... Read more
Seller
16th Nov 2021 (3 years ago)

J adventure

5/5 Stars
Have used Whitegates on and off over many years - always a good experience, and Chan is super supportive... Read more
16th Nov 2021 (3 years ago)

M Fisher

5/5 Stars
Very professional service. Will continue to use and recommend.... Read more
5th Nov 2021 (3 years ago)

D hilton

5/5 Stars
Used Whitegates to help in renting out several times never been dissatisfied. No fuss, no bother they get on with it ... never had to wait long before renting agreed and arranged. Thank you Whitegates... Read more
Landlord
11th Oct 2021 (3 years ago)

V Shepherd

4/5 Stars
Kirstie Piercy has responded to all my emails , very helpful thanks... Read more
30th Sep 2021 (3 years ago)

K Green

1/5 Stars
Awful place. Avoid at all costs. Do not care about their tenants and are poor at sorting any repairs - even ones that are a heath and safety risk response: unfortunately at the time of any issues you are not bothered, only when you receive a review do you seem slightly interested... Read more
Tenant
25th Sep 2021 (3 years ago)

J kirk

5/5 Stars
I doubt you will get a better service. Don't miss it !!... Read more
25th Sep 2021 (3 years ago)

B heavens

5/5 Stars
Dealt with Kirstie Piercy recently whilst letting a house. Polite, friendly and professional from start to finish. Highly recommend! 5 ?? Service... Read more
Landlord
24th Sep 2021 (3 years ago)

L pent

1/5 Stars
ABSOLUTELY DISGUSTED with this company, wanted to view a property and I was only available on the weekend due to not being able to finish work till 5:30. They told me they can’t do a 6 showing on the weekday due to no one basically wanting to do it. Refused also to do weekend viewing even though they are open on the weekends till 1pm!!! Potentially missed out on a propert because of their unprofessionalism! If you cba doing your Job then just say that! Instead of making ridiculous excuses.... Read more
16th Aug 2021 (3 years ago)

A Stewart

1/5 Stars
Had me go to view a house i wouldn't ever had got asked if they accepted dss then they tell me no sorry afterwards that they said they did then all of a sudden didn't want to work on their communication... Read more
19th Jul 2021 (3 years ago)

N Zare

1/5 Stars
Sooo unprofessional. These are just few examples of how they provide me the house and they refused to clean it and told me you can leave it like that when you left and they didn't cancel the agreement.at the end of the tenancy they took 1/5 of my deposit as cleaning cost which was absolutely unacceptable but I paid to just cut my contact with them. Not only happened to me , also three other my friends had the same experience. BE CAREFUL WITH THIS AGENCY ***** DO NOT RENT OR BUY YOUR PROPERTY FROM HERE**... Read more
Tenant
14th Jul 2021 (3 years ago)

C Wilby

5/5 Stars
I looked at various estate agents for a tenant-find service and considering this Whitegates were the best value. In particular they conduct their own credit checks in-house which is better than other that subcontract the checks so any failed checks are added to the cost. The other main factor is that the inventory report is included which many others charge extra. The Agent on gaining access to the property filmed a first walk through which gave me a good record of the condition inside. Note that I do not live nearby. Chan who initially dealt with me was available for questions out of hours meaning I was able to contact him at weekends and sometimes evenings. We used Whatsapp. Chan set a realistic rent and other staff completed the overall process. I have been very happy with Whitegates and would recommend.... Read more
Landlord
11th Jul 2021 (3 years ago)

K Glendo

5/5 Stars
Friendly, efficient service.... Read more
5th Jun 2021 (3 years ago)

R Burnett

5/5 Stars
Full range of services and a great understanding of the market that they are happy to share.... Read more
4th Jun 2021 (3 years ago)

P Hinchliffe

5/5 Stars
So far so good.... Read more
31st May 2021 (3 years ago)

S Aslam

5/5 Stars
Excellent service, found rental tenants for my property within days of it going to market!... Read more
Landlord
24th May 2021 (3 years ago)

B DEEHAN

5/5 Stars
We have used several Agents for our letting properties around Yorkshire and these are undoubtedly the best. Professional, efficient and a pleasure to deal with. They have now sold our property for us and they did this with the same brilliant level of service. wouldn't hesitate to recommend them.... Read more
Seller
21st May 2021 (3 years ago)

M keyworth

5/5 Stars
Just bought my first home that was on the market with Whitegates. They have been so very helpful all the way through the process, very informative, would stop at nothing to help assist me with my enquiries in any way possible. I dealt with a lady called Angela and I can’t thank her enough for making the process as stress free as possible for me!... Read more
Buyer
19th Apr 2021 (3 years ago)

S MacKinlay

5/5 Stars
Really solid agents who keep me informed and get the job done.... Read more
16th Apr 2021 (3 years ago)

B Olagbaye

1/5 Stars
Response time is terrible, wasting my time to move in after paying deposit. My tenancy in the previous place has expired for over 2 weeks now.... Read more
Tenant
6th Apr 2021 (3 years ago)

R Shaw

5/5 Stars
Whitegates have handled a letting for me for over 8 years and have been professional and responsive throughout. They handled the sale of the property as well and the sales team were again a pleasure to deal with.... Read more
Seller
1st Apr 2021 (3 years ago)

F Leung

5/5 Stars
All ways great service and happy to help you.... Read more
31st Mar 2021 (3 years ago)

G Whitelocks

5/5 Stars
Having used Whitegate Huddersfield for both house rental and sale, all the staff and the owner have been very helpful, supportive and professional at all times. The staff are friendly and nothing appears to be to much trouble. It’s been a pleasure to use Whitegate’s Huddersfield... Read more
Seller
5th Mar 2021 (3 years ago)

S Mani

5/5 Stars
Whitegates have been a pleasure to work with. They are swift in responding and do everything they can to answer questions and help their clients. I was a first time buyer and they helped me whenever I needed and kept me informed throughout all stages. Overall a lovely experience.... Read more
Buyer
3rd Mar 2021 (3 years ago)

N iqbal

1/5 Stars
Awful. Breaking estate agents guidelines, telling me I wasn't able to rent with them, due to not having a PAYE job.... Read more
Tenant
26th Jan 2021 (4 years ago)

K ibrahim

1/5 Stars
0 I don't like it at all... Read more
9th Jan 2021 (4 years ago)

M Mátsay

5/5 Stars
Great, clear and quick communications.... Read more
3rd Jan 2021 (4 years ago)

S hemingway

5/5 Stars
As a landlord it is very important that I can trust my letting agent, in Whitegates I can. A great team always courteous and helpful very well managed, thanks for excellent service over the years... Read more
Landlord
17th Dec 2020 (4 years ago)

K Coombes

5/5 Stars
Always a thoroughly professional, no hassle service - staff are personable, and extremely responsive, dealing with all the elements of property rental quickly and efficiently. Highly recommended.... Read more
Tenant
16th Dec 2020 (4 years ago)

S McLaughlin

5/5 Stars
Staff worked really hard to help get me into new house on time.... Read more
15th Nov 2020 (4 years ago)

R Adegboye

1/5 Stars
The worst agent ever, very adamant and refused to comply with legal requirement!!... Read more
11th Nov 2020 (4 years ago)

M dhinsa

5/5 Stars
I am a landlord and I use Whitegates Huddersfield branch all the time. They are quick professional and offer an amazing comprehensive service. If ur looking the rent a property these guys are the team you want. Amazing rates and they will find you a tenant in no time with the best competitive rates. Thanks team Whitegates Huddersfield... Read more
Landlord
25th Aug 2020 (4 years ago)

G eastwood

5/5 Stars
I've used whitegates letting for 2 of my properties, they are very good, all the staff are polite and helpful, and nothing is too much trouble, They have a wealth of knowledge, I will be using them again if I have to let my property again... Read more
Landlord
20th Aug 2020 (4 years ago)

D Randhawa

5/5 Stars
The team at Whitegates Lettings in Huddersfield have been fantastic. They take the time to understand your individual requirements. The staff have been extremely helpful, friendly, and seemed really happy to help out whenever possible. Whitegates have been a breath of fresh air from the experience I had with my last agency, I would highly recommend and use your services again. All the best and thanks for being so efficient and helpful, especially during a pandemic!... Read more
19th Aug 2020 (4 years ago)

S Singh

5/5 Stars
Big thank you to Chan and his staff For there guidance and advice on my tenancy Issues.First class knowledge and service. Keep up the good work.... Read more
Tenant
19th Aug 2020 (4 years ago)

K Brook

5/5 Stars
Used their service both as a landlord and seller and they were always professional and efficient. No problem recommending them and would use them again.... Read more
Seller
16th Aug 2020 (4 years ago)

A Hardie

5/5 Stars
Had an extremely good experience with Whitegates! Very responsive to all emails! Moved into a beautiful maintained property quickly and securely! Staff are friendly and very efficient would recommend to everyone this is the place to go if you want to rent or buy!... Read more
Tenant
4th Aug 2020 (4 years ago)

M mendelsson

1/5 Stars
How the do: They ask for holding deposit . They don't reserve the property. They get the references. However, they say they don't and that cannot contact with references (because of corvid19) . They don't rent the property (poor landlord!); they keep the money for them; with no reason, that is to say, stealing. Apart, when -at last!- someone answer , is a very rude person.... Read more
Tenant
21st May 2020 (4 years ago)

J John

1/5 Stars
Don't trust!... Read more
20th May 2020 (4 years ago)

K Norton

5/5 Stars
Excellent efficiency of listing a rental property and immediate feedback on leads generated. Well done team - keep up the good work.... Read more
Landlord
14th Apr 2020 (4 years ago)

F hunt

1/5 Stars
absolute rubbish, terrible communication, broken promises and overpriced flats that don't meet a good standard, would never use again... Read more
8th Apr 2020 (4 years ago)

C Dyson

5/5 Stars
Brilliant service from start to finish thank you for all your help. I would highly recommend Whitegates for sales and lettings and I would definitely use them again before using any other letting agent.... Read more
Landlord
1st Apr 2020 (4 years ago)

R Uppal

5/5 Stars
Very happy with the service provided by Whitgates. From start to finish I was made to feel comfortable. Very professional outfit in comparison to other Huddersfield estate agents.... Read more
26th Mar 2020 (4 years ago)

D Bentham

5/5 Stars
Awesome shop! Very friendly and helpful person runs this shop. They also stock a lot of awesome products.... Read more
16th Mar 2020 (4 years ago)

M Murtaza

5/5 Stars
Best shopping place in Huddersfield... Read more
9th Mar 2020 (4 years ago)

O Peker

1/5 Stars
I have been on huddersfield office .I ask for couple questions. The girl there call cirsty .she been so rude .and about my rent .I want quit and get my deposit back it take nearly 1 month for that money back to me they been keep lie to me . Which is they told me sort it out with landlord .I went landlord he sayd got nothing to with me sort with whitegates .I stuck between tham to 1 month for my rent tenancy money back .no never agen .... Read more
Tenant
7th Mar 2020 (4 years ago)

L Speed

1/5 Stars
Wouldn't use Whitegates to sell your house . Had a guy come to value my house last week . He was very rude and abrupt. Never introduced himself . When showed him round he was very quick and uninterested. He valued it very low. Advised that I get some valuations when I said I had and that they had valued it a lot higher he just said go with them then and got up and walked out. Very poor service but been told since that they are only interested in Rentals. Well they should have said that when the valuation was booked so as I wouldn't have waited my time .... Read more
Seller
4th Feb 2020 (5 years ago)

H Kfl

1/5 Stars
They have asked me to pay "overdue rent". I transfered straight away in minutes. I relized i have paid twice when i check my bank account 2 week later. First paymant was already on time by standing order one day before they reminded(!) unpaid rent. I called them to ask a refund and why it has happened. The woman on the phone recommended me to check my bank account before making a payment. Then I asked her why do not they check payments before asking people to make another payment. The answer was brilliant; "Don't tell me what I have to do!"... Read more
Tenant
12th Dec 2019 (5 years ago)

C Hussain

5/5 Stars
I had a problem with heating at my house. I contacted Whitegates to repair it. They didn’t waste any time in doing so and am so grateful for the speed and repair completion. One less thing to worry about running up to Xmas. Much appreciated x... Read more
Landlord
11th Dec 2019 (5 years ago)

D Murry

5/5 Stars
Excellent service! quick problem solvers and always happy to help.... Read more
4th Dec 2019 (5 years ago)

J O'Leary

5/5 Stars
Needed a spare set of keys and the manager was good enough to stay back after closing to wait for me to pick them up. Really got me out of a jam.... Read more
11th Nov 2019 (5 years ago)

D Green

5/5 Stars
I live in Thailand, and recently put my house (in Huddersfield) up for sale with Whitegates, Huddersfield who are proving they have the capability of providing fantastic customer service / support. Whatever the request (change the locks after the tenant left, etc.) they are willing and able to accommodate the simplest / complex of tasks - really on the ball. The Whitegates Team provide prompt responses to queries and are quick to provide updates. IMO this is what is required when selling a house remotely and currently the Whitegates Team are meeting all my expectations. Excellent supportive team. They are going above and beyond to get my property sold.... Read more
Seller
7th Nov 2019 (5 years ago)

A Eastwood

5/5 Stars
Fab, friendly service; let you enjoy the property in peace. I came to Whitegates on recommendation from a tenant of their Brighouse branch, after I'd had a terrible experience with a different letting agent (that resulted in a successful property ombudsman case). I let with Whitegates for 4 years and found them to be really flexible and accommodating of my needs/ requests. I was even allowed pets! :) Very friendly and helpful staff too so the odd minor hiccups were easily and quickly resolved. Would happily recommend and definitely my first port of call should I find myself in a position to rent again :)... Read more
Landlord
29th Oct 2019 (5 years ago)

? ???????

1/5 Stars
(Translated by Google) acceptable (Original) ?????... Read more
29th Oct 2019 (5 years ago)

N Rehmat

1/5 Stars
Bad experience with Whitegates Huddersfield. Rented a house for 11 months.. return of the Deposit. First they said that there are items in the shed, but these were here before I moved in ( luckily I had prove) I had the house cleaned (end of tenancy ) before I moved out, but they still had things to add on their final report. (Grass to long and to wet) , dust on sideskirts, oven greasy, items behind radiator, bathroom needs professional cleaning etc. I really think the final inspector of whitegates did something or used some old photos because the property was cleaned and they didn't let me see what they had noticed and this makes me suspicous. Even the landlord said that the property was in a bad condition but I had it in a better condition than the property was when we moved in. Ok. But what happend next just makes me mad. Me my spouse and 2 little childeren came home and noticed that there was no power, strange as it was there were lights but nothing in the sockets, so the fridge/freezer was off. I had checked the electric meter and called scottishpower but they had no problems in the area. So I called the landlord and explained. Well after a photo exchange he found out that a switch was disabled and after enable it everything worked but after a while the power went out again. We found out that there was a water leaking through the ceiling and the landlord didn't want to sent someone out because of the sunday rate and someone would come monday. I have 2 kids and there was water dripping through the smokealarm and the best thing ( safest) things was to disable it and disconnect it. Now whitegates and the landlord want to charge me money for this. 288 pounds!! I saved them fire hazards. I even had viewings done for whitegates so the property would let soon after we left( sometimes 4 viewings a day) Total of 13 viewings in 5 days sometime the agent of whitegates didn't even come and I had to show the future tenants around. Wel whitegates all smiley faces and kind behaviour untill they have to return the deposit money. Never in my life whitegates again. I had rented through agency before and never had deal with things like this. Greedy people who wants to eat some of the deposit money.... Read more
Tenant
28th Oct 2019 (5 years ago)

R G

1/5 Stars
Took over the last week of my tenancy from Easy Lettings, then charged me £80 for a window latch that was already broken when I moved in (and that was reported as broken!) £80 for a window latch, without providing proof of an invoice? Avoid this company at all costs. EDIT: Whitegates refunded the amount AFTER this review was left. I'd still steer clear of this company.... Read more
Tenant
2nd Oct 2019 (5 years ago)

C Hand

5/5 Stars
Brilliant service. They keep track of every time you file a complaint which is great incase you need evidence and so friendly and responsive. Can’t fault.... Read more
25th Sep 2019 (5 years ago)

E Haigh

1/5 Stars
I looked up a 3 bedroom cottage on Taylor hill road cost 105,000 on website n like it so came in estate office today to get leaflet lady didn’t know other lady on laptop didn’t search properly told lady n me no property in Taylor hill so don’t know if lying or what think white gates service needs be better... Read more
18th Sep 2019 (5 years ago)

N McCann

5/5 Stars
I have dealt with Whitegates Hudersfield both as a Landlord and a Seller. On both occasions the team have been fantastic. I am based in Ireland so being overseas can be tricky but their communication has always been so consistent, friendly and transparent and have made my situation seamless in all regards. I highly reccomend them.... Read more
Seller
1st Sep 2019 (5 years ago)

S Jermolajevs

1/5 Stars
This company has no standards, or support for tenants. Want your money and fob you off when you have a complaint. I avoid at all costs... Read more
Tenant
17th Jun 2019 (5 years ago)

A Chandler

5/5 Stars
So far so good! Kirstie sorted out my issues with plumbing quickly and professionally.... Read more
12th Jun 2019 (5 years ago)

D Colledge

5/5 Stars
Very professional used as both landlord and vendor for many years. Would highly recommend Whitegates and Chan the MD has a wealth of knowledge and his skills are second to none. ????... Read more
Seller
26th May 2019 (5 years ago)

T Radu

1/5 Stars
Worst ever letting agency. They tray to take money from deposit for something that not exist. AVOID. L.E. like I can't reply to the answer, I will write hier : No, I wasn't agree with that 10£ for "missing bulbs" because I have let much more bulbs that I found on that house. Landlord was all ok, but agency WORST EVER... Read more
Tenant
21st May 2019 (5 years ago)

E Cahill

5/5 Stars
Outstanding from start to finish!! Recently rented a property from whitegates huddersfield they couldnt help me enough in finding the pefect property for me and once i had found it they made the hole process hassle free which is great as it is stressfull enough moving. Thanks Elliot.... Read more
Tenant
11th May 2019 (5 years ago)

S Knight

1/5 Stars
Do not use totally useless... Read more
12th Mar 2019 (5 years ago)

R Perez

5/5 Stars
Very kind people inspired on their service to the tenants and landlords. Friendly and very helpful, with attention to the details. Is the kind of people you enjoy doing business with. 5 Stars!!... Read more
5th Mar 2019 (5 years ago)

J Asher

5/5 Stars
Whitegates Huddersfield have managed our property for almost 10 years and we have no complaints. We decided to sell our property and again used Whitegates Huddersfield. As we were a long standing client the cost of selling our property was done so on a reduced fixed fee basis. We encountered numerous problems/delays during the sales process and these issues were handled very professionally by Whitegates Huddersfield, in fact we were ready for pulling out of the sale and going back to letting our property but it was only due to the "above and beyond" efforts/expertise of Angela Gledhill which actually "saved the day" and our house was sold. Thankyou Whitegates Huddersfield.... Read more
Seller
4th Mar 2019 (5 years ago)

G Official

4/5 Stars
I recently bought my property with whitegates and had no issues at all. I had dealt with Angela on a number of occasions and she was very helpful considering I was a first time buyer. Thanks again. Gavin... Read more
Buyer
28th Feb 2019 (5 years ago)

C Service

5/5 Stars
Chan and his staff seem to be the leading agents in Huddersfield, very knowledgeable in the property field, for both lettings and sales.... Read more
8th Feb 2019 (6 years ago)

G Flooring

5/5 Stars
Angela was great to deal with and very helpful. Always excellent communication. Thank you... Read more
25th Jan 2019 (6 years ago)

P proctor

5/5 Stars
The Huddersfield Whitegates team have been absolutely fantastic. They have been so helpful, nothing is a bother to them. I have really been made to feel like a highly valued customer. The attitude of all staff who have helped us has been so refreshing. I cannot recommend this team highly enough. Thank you so much for making us feel so supported throughout the sale process.... Read more
Seller
9th Jan 2019 (6 years ago)

C Ngwaru

1/5 Stars
Homeless for Christmas thanks to Whitegates and their rude staff. DONT USE THIS AGENT!... Read more
Tenant
13th Dec 2018 (6 years ago)

M beardsall

5/5 Stars
We have used Chan and his team for several years and it has been absolutely first rate service and advice. I cannot recommend him highly enough. Nothing is too much bother for him. He even communicates on evenings and weekends - a real ‘extra mile’ company which is hard to find these days!... Read more
11th Dec 2018 (6 years ago)

J Eastwood

5/5 Stars
2.5 months from deciding to use the services of Whitegates to sale completion. Absolutely fantastic throughout. Couldn't ask for a more attentive and thorough sales process from the off. Many thanks to Robin, both Angela's and the rest of the team. Would definitely use and recommend you in the future.... Read more
Seller
16th Nov 2018 (6 years ago)

J (JC)

1/5 Stars
Don’t sign, pay or believe Whitegates until you see that everything promised is provided. Since moving to Huddersfield in 2016 I am shocked at the morality of estate agents and the tricks they imply against students and professionals. None of the staff deserve to be associated as ‘professionals’ and should be ashamed at themselves for providing such a disgraceful service. Whitegates manage a lot of the properties yet do not know the first thing about providing a service let along a quality one, it is shocking that landlords even use them and trust them to maintain their properties. The incompetence is staggering and the staff lack the basic administration, customer service and business skills; enough to make Entry Level 3 holders look like Master Students. The Manager completed the same business management degree I am doing and as previous manager I would expect him to show more passion for his role and lead by example, to take care of the residents that rely on estate agents to do their job. Instead of advertising their awards, which is a joke to comprehend that Huddersfield are the winners in the company, they should instead be focusing on advertising the right information and invest in a better data management system. Just take a look at the reviews and you will see that every tenant, every customer complaint and issue is ‘not on their system’. Before Whitegates reply back to this review and say I’m not on their outdated and poorly maintained system, I will state that I lived in Flyboat Flats from April to September 2017 which was a disgrace. No doubt when I finish my Placement Year that my property will be let by Whitegates and as a customer I demand absolute clarity and no contract will be written; no money paid until the property is to the standard they promise. Whitegates also need to clean their property profiles; just a look on Rightmove and you can see the discord between their locations, prices and descriptions. Be careful, the pictures of a property will look nothing like what you see, yet they maintain the farce that the pictures are recent. Seeing as a few colleagues live in Whitegate ‘managed’ properties, I see first-hand what 2018 Whitegates are capable of - Refurbished means; a broken fence is an open garden; spider infested bathroom is a nice view of wildlife; and restricted wifi is access to the fastest broadband available ‘at the property’. Whitegates business model is to take as long as possible to fix a problem, to buy the worse appliances possible, deny any and all faults to a property, and charge ridiculous cleaning charges for one thing when the tenant left the property in a better condition than was let out. Clarity, service and speed is not the Whitegates way; neglect, ignore and lie is. It’s time for Whitegates to get their act together and manage their properties properly. The tenants of Huddersfield have endured enough and deserve to be treated with respect. My sincere advice to Whitegates Stop lying, own up to your mistakes. The best thing to change your image is acknowledgment and to invest in delivering actual service. Manage your data in a standardised fashion; make it mandatory for every employee to name files in YYYYMMDD so information is recorded and found easily. When tenants have issues, follow through with them. You are being paid for a service, it is your duty to provide it and when your best is not enough, invest in employee training. Make a database of all your managed properties with all the issues logged in. Inform the landlords of issues if it is their responsibility to sort out and keep them honest and to a schedule. The tenants are paying fees, waiting for months to have a basic service met and request answered in good faith. If you, Whitegates, cannot fulfil your duty then it is in the public’s best interest to know where to find the right information to sue you. You have misrepresented information, failed to carry out property inspections, provided false statements of facts and induced tenants into a contract that you breached. Be Better... Read more
Tenant
12th Nov 2018 (6 years ago)

N Dale

5/5 Stars
Chan and his team provide rental advice which is always clear, sensible and timely. We recently also engaged them on the sale of a property and the sales team were equally helpful. Great hands on service... Read more
Seller
4th Nov 2018 (6 years ago)

C Brandauer

4/5 Stars
Prompt and quick to respond. Easy and convenient.... Read more
29th Oct 2018 (6 years ago)

S Owen

1/5 Stars
Would not recommend this branch for renting a property from. Also being a landlord, I would be very concerned at their inability to provide information on and carry out maintenance jobs that need attention to keep the property in a good state of repair.... Read more
9th Oct 2018 (6 years ago)

? ?????

5/5 Stars
Fantastic experience so far. Chan(our agent) was helpful from the beginning of our rent, explaining clearly what we can and can't do. Highly recommended.... Read more
Tenant
6th Oct 2018 (6 years ago)

L Guide

5/5 Stars
This agency always gives us timely and considerate service. The house in which we are now living is also very comfortable. Recommend?... Read more
6th Oct 2018 (6 years ago)

K singh

5/5 Stars
The team were first class when I enquired in branch to look for a rental property when I needed one urgently. Chan and Emily showed me a number of properties that met my needs. Oliver showed me around at the viewings and was friendly and professional, with no hard sell like some agents who just want to sign you up. I did take on a tenancy in Lindley with whitegates. Thanks again to Sharon for sorting out the checks and arranging the gas and electric readings so there was no problem with the provider.... Read more
Tenant
22nd Sep 2018 (6 years ago)

V kirkley

4/5 Stars
IdI like to take this opportunity to say a big thank you to all the staff involved with the sale of my house there were a few bumps along the way but eventually the sale of the house finally came through. A big thank you once again.... Read more
Seller
10th Sep 2018 (6 years ago)

I Azarevics

5/5 Stars
Fantastic and fully satisfying experience with Whitegates. Dealt with quite few estate agencies, and so far, Whitegates provided best service. High level of customer service and professionalism. I remember I had a case with my electricity on Sunday, send a message , and was waiting for an answer no earlier than Monday; guess what, received an answer in 5 minutes time. I wish you all the best guys ????... Read more
5th Sep 2018 (6 years ago)

T Simpkins

1/5 Stars
Useless. Every time I've asked for even the simplest of services they've never come through. I've used them for years, but not out of choice. Each time I've moved somewhere and Whitegates has been in charge I've known that the process would be arduous. I just...I can't count how many times they've let me down. Seriously, if you have a choice, go elsewhere; maybe you'll deal with competent people.... Read more
Tenant
4th Sep 2018 (6 years ago)

G Petrikyte

1/5 Stars
The staff is so rude.. i can't believe that kind of people working in the office. Received few call phones and they didn't knew how to talk.. it's ridiculous. I woudnt recomend this agency because of people working there.... Read more
3rd Sep 2018 (6 years ago)

G Wood

5/5 Stars
I recently sold my house through Whitegates Huddersfield. From start to finish I found them extremely professional and friendly and an absolute pleasure to deal with. I would definitely use them again... Read more
Seller
6th Aug 2018 (6 years ago)

J millington

5/5 Stars
Both Angela's have been fantastic through out the sale. Took a while to agree on the sale but the Angela's handled communations brilliantly with the sellers. Big thanks John... Read more
Seller
2nd Aug 2018 (6 years ago)

M Ladocha

5/5 Stars
I have found whitgates Huddersfield thoroughly professional and always polite. I’ve used Whitegates Huddersfield for the last 4years and would recommend them.... Read more
1st Aug 2018 (6 years ago)

P fearn

4/5 Stars
Whitegates Huddersfied have always provided to me a professional and courteous service. They are excellent managing agents.... Read more
Landlord
30th Jul 2018 (6 years ago)

I Tary

5/5 Stars
Excellent service within my tenancy agreement, professional and friendly staff, always quick response on any questions. All the conditions promised were clearly defined on the agreement and kept during the whole contract. I fully recommend to anyone and Whitegates would be my choice again.... Read more
Tenant
24th Jul 2018 (6 years ago)

K Younus

1/5 Stars
Everyone in this place had an absolutely disgusting attitude, they just look at every chance they have to get you out of pocket, charging people’s deposits for things that aren’t even chargable, the only time they were nice was till you sign the tenancy papers. I tried to avoid contacting them. On one incident I had to have a phone conversation with Emily Baxter in regards to an issue, she was so rude I couldn’t actually believe what I was hearing, no customer service skills or even basic manners. Mr Chan Kangura needs to take himself & his whole team on a basic manners crash course. Will never be dealing with this horrendous company again. & google won’t let me give less than 1 star otherwise the rating would have been 0... Read more
Tenant
20th Jun 2018 (6 years ago)

Dan

1/5 Stars
Sold my house and needed somewhere to rent. From the start to end it has been the worst company and people I have ever had to deal with. They charge for everything...I could accept it if they provided a (good) service. Luckily for me the landlord was good otherwise it would have been nightmare of 6 months to deal with the company. 1 star is lowest google allows me...they don’t even deserve that.... Read more
Tenant
6th Jun 2018 (6 years ago)

L Pollard-Jones

1/5 Stars
Review drinking game: drink whenever 'DPS' or 'dealt with' is mentioned! Initially, I was shown the wrong flat. It was only after I mentioned several times that it looked nothing like the pictures (eg. the one I was meant to be viewing had a balcony - this didn't) , and asked if they were sure they were showing me the right property that the realised they were meant to be showing the one next door. And said they couldn't guarantee being able to get be a viewing as it hadn't been arranged. Luckily the tenant was in and more than happy for me to look around. The duration of my rental was fine as I didn't have any dealings with Whitegates. Nearer the end of my stay the property was on the market and I was asked to conduct viewings for Whitegates as they weren't able to do Saturday viewings. I happily showed a couple around the flat, only to hear of the terrible trouble they had had with Whitegates. They had come down from Scotland to view properties and had been trying for a week to get hold of them but none of their calls or emails had been answered. It was only by luck that they managed to get through to them while driving down, hence the short notice (2-3 hours) of the viewing. After this, I decided that I didn't want to do any more viewings. When it came to moving out, I gave my Landlord a months’ notice; he came and inspected the property on 1st May, said he was happy with it and took the keys to drop back into Whitegates on the 4th. I called on 15th May to find out about the return of my deposit. I was told it was being dealt with and if I hadn't received it it was because I hadn't released the bond online. As a first-time renter I wasn't aware this was what I had to do - nobody had told me! So, I asked for a call back to confirm that they had everything they needed from me and then 'released the bond'. This did nothing as the bond had not been authorised by them. I never received a call back, so I called on 22nd to ask about the bond. It was being dealt with, but DPS had an issue which were preventing them from releasing it. I asked for a call back to confirm that they had everything that they needed from me for this bond. I also tweeted DPS who confirmed that even there were no issues that would prevent a bond from being returned. 23rd - no call from Whitegates. I called again and was told there was still an issue with DPS, then I said that I had spoken to DPS and there wasn't. I was told that there was a data issue and DPS would not tell me this as it was only known between letting agents and the DPS. Again, the issue was being dealt with and somebody would call be back; I rang DPS to see if their story had changed. It hadn’t. They explained there were no problems and they provided me with a number that Whitegates could call to release the bond over the phone. Whitegates called back; I was told the DPS website had an issue, but it was being dealt with. I was also told that their account manager had said they couldn't release bonds with DPS over the phone and that DPS shouldn't be telling tenants things that lettings agents can't do. Oh, and there is a £50 fee for oven cleaning. I confirmed that my landlord had checked the flat and had confirmed I would receive my full deposit; they said they'd have to look into it. On 30th May my deposit was returned - there was much rejoicing! I received a call on 1st June asking why I hadn't signed my tenancy agreement. The lady on the end of the phone admitted she had been given a paperwork to chase and didn't know why I was being called if I had already left. She had to check if this was true! All in all, Whitegates don't even deserve 1 star. Emily Brown is lovely, Emily Baxter, Sharon and Caroline all spoke to me in a fed up, disinterested tone and weren't helpful during the bond-saga. I was made to feel like I was in the wrong for wanting my money back and that I was pestering them. On a final note...that £50 cooker cleaning fee? It was meant to be for the flat they incorrectly showed me in the first place!... Read more
Tenant
1st Jun 2018 (6 years ago)

P Sohal

5/5 Stars
I've got to admit I was very sceptical about whitegates after reading some of the poorer reviews on here but I delved deeper by clicking on some of the profiles. Many of the people leaving bad reviews seem to do the same everywhere they go so I simply thought I'd test the water myself (besides i didn't have a choice since the property was for sale with Whitegates lol). I purchased a property through this branch following good work from the Wakefield branch on a rental. The staff at Huddersfield appear extremely busy due to the nature of the office but they couldn't do enough to help. They were polite, efficient and even followed up after completion. Will definitely be using you guys again ????... Read more
Buyer
11th May 2018 (6 years ago)

J Shoesmith

5/5 Stars
Excellent service and valuable advice given on the sale and purchase of properties by professional and friendly staff. I would not hesitate to recommend to anyone in the market to purchase or sell.... Read more
Seller
11th May 2018 (6 years ago)

C Aum

1/5 Stars
Charge you 30 every 6 month to stay in property. Staff are condescending even though all they do is rent houses they're so far up their own backsides I'm sure they can see their tonsils. One of them being a middle aged woman who I found to be obnoxious and just plain rude. Avoid this company at all costs, you have been warned.... Read more
Tenant
9th May 2018 (6 years ago)

J O'Donoghue

5/5 Stars
When I have to deal with Whitegates they are always very polite and helpful on the phone. I would recommend them to anyone.... Read more
4th May 2018 (6 years ago)

B Reid

5/5 Stars
Whitegates huddersfield.. very polite and fast working. Moving home is so stressful but they ensured my move in was as stress free as possible, extremely happy with the service I received! Emily baxter couldnt have been any more helpful, efficient and understanding as i was without heating and water, this was sorted immediatly. 110% recommend!!... Read more
Tenant
2nd May 2018 (6 years ago)

C Singleton

5/5 Stars
I recently sold a property through whitegates Huddersfield and found the staff extremely helpful and efficient. I was kept informed throughout the whole process, cannot fault the service.... Read more
Seller
2nd May 2018 (6 years ago)

E Green

5/5 Stars
Brilliant service, would definitely use again!... Read more
2nd May 2018 (6 years ago)

K Furniture

5/5 Stars
Always a pleasure doing business with Whitegates, professional from start to finish!! Would definitely recommend!!... Read more
24th Apr 2018 (6 years ago)

E Altiparmak

1/5 Stars
SCAM!!!!!!!!! £50 knocked off from my deposit (Living room 2 * light bulb out) What a joke... Read more
Tenant
21st Feb 2018 (6 years ago)

L pierre

1/5 Stars
This is the worst company I ever saw in my life. Staff was so rude to me. Especially the staff call Oliver who insult me on the phone. This is totally crazy company.. ???? good luck if you have to deal with them..... Read more
31st Jan 2018 (7 years ago)

P Weynberg

1/5 Stars
Unfriendly, bullying... Read more
23rd Jan 2018 (7 years ago)

R Leeming

1/5 Stars
Without doubt the worst company I have ever come across. Rude, unprofessional, money hungry liers that are not worthy of 1 star. The amount of trouble I have had with Whitegates Huddersfield is astonishing. I am quite disgusted that estate agents like this actually exist. Bottom line is, they are very quick to take your money, adding loads of unjustified additional costs, and then will ignore you, lie to you and never resolve any of your issues.... Read more
16th Jan 2018 (7 years ago)

L E

1/5 Stars
Awful company, always late to viewings very rude on the phone. They say things then they say they didn’t say it even though we had it recorded funny huh, they deny everything, they’re so rude, they turned up 25mins late to a viewing and said do t rush over so we didn’t, we arrived a few minutes after the time and they had gone we called them and said oh he’s gone to another viewing.. and they said they didn’t say don’t rush, just complete liars.... Read more
21st Oct 2017 (7 years ago)

J Dumbrill

5/5 Stars
We bought a property being sold by Whitegates in Huddersfield. Emma, Natalie and the team were helpful, accommodating and easy to communicate with. Great service.... Read more
Buyer
23rd Aug 2017 (7 years ago)

M Lover

1/5 Stars
Agreed to rent a house from Whitegates with conditions that it would be cleaned up top to bottom. Landlord and Whitegates messed me about and because of them I didn't get to move in until a month later than agreed. No respect for tenants, poor service.... Read more
Tenant
14th Aug 2017 (7 years ago)

S Brook

3/5 Stars
Found a property with them to rent and they were very quick to get us a viewing and helpful.... Read more
Tenant
13th Aug 2017 (7 years ago)

V Nestorova

1/5 Stars
They don't even deserve 1*. They are the worst agency ever, don't ever go to them in any cases. Me and my boyfriend were looking for a house for next year and we found one online. We saw that it is throughout Whitegates so we called them and arranged a viewing for next day. We fell in love with the house but they told us that the landlord wants us to move now or he can't promise to keep the house for us till September. Somehow the agency "convinced" him to keep the house for us and they told us we need to pay £250 administration fee to keep the house for us. After we paid the money they told us that the last thing we need to do is to fill in an application form and to submit it, but the form was for another letting agency. The application form was ridiculous. We filled it in but all the time after we submitted it, they wanted from us new information and things that we need to provide them. After two-three weeks I got a call from Whitegates telling me that my form was declined and we lose the house and that they will pit it back on the market. I asked them if we'll get our money back and they said that it's nonrefundable. So now we lost £250, our time and we don't have a property where to live. Don't you ever go to them.... Read more
Tenant
27th Jun 2017 (7 years ago)

S k

1/5 Stars
brought my property from them back in 2006. offer was agreed. then received a phone call to say someone else had offered £5k more. so I ended up having to fork out another £5k. I was a first time buyer and was completely stressed out of my head...very upsetting as I thought I was going to lose out. The word gazumping springs to mind! They don't even deserve a 1 * AVOID THEM!... Read more
Buyer
31st May 2017 (7 years ago)

F Ng

1/5 Stars
If you are student, you will be expected to pay a lot of money upfront (usually 6 months). Update: Despite it is advertised as "student house", my property was missing many basic inventory such as proper bed, curtain and even washing machine. They also try to charge as much as possible (the deposit) for the cleaning service after you moved out. As a former student, I advise by my heart to all ya student to stay away from this agent.... Read more
Tenant
22nd Feb 2017 (7 years ago)

R Hammady

1/5 Stars
The worst Agency you can deal with. Whitegate Huddersfield is the worst entity I have ever dealt in my life. They are not respecting people, they will always argue with them. The client is the last person who could serve. They might charge you for a service you did not ask for or they can warn you to leave your house. I strongly not recommend them. Avoid them Please Last talk done between me and them, I told the agent "This is not fair" , she replied: Life is not fair !!!... Read more
28th Jun 2016 (8 years ago)

M Murtaza

1/5 Stars
Doesn't even deserve the 1 star!! Worse 6 month tenancy ever, never fixed any issues I'd reported and then try stealing most of the bond money with stupid charges e.g £5 charge for dust on each skirting board!! Previous tenant told me he was charged £300 which they'd taken out of his bond but they'd never did any of the repairs he was charged for! AVOID!!!!... Read more
Tenant
13th Apr 2016 (8 years ago)

S Suleiman

1/5 Stars
I don't hate it I just thought it was hard to find through the map no postcode to eve locate it... Read more
3rd Dec 2015 (9 years ago)
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