Highly recommend Property Plus for any sale and purchase.
Cannot thank Jemma enough for everything she done for me. With every bump in the road (and there was plenty of them!) Jemma was able to quickly resolve them and get everything moving smoothly again.
Thanks Jem, you're amazing at what you do. Thanks Property Plus.... Read more
Seller
31st Dec 2024 (6 weeks ago)
Very poor communication and not advertising much... Read more
Seller
19th Sep 2024 (20 weeks ago)
Just seemed as though they put my house up for sale and then forgot about it. It wasn’t until my contract ended and I chose not to continue that they actually promoted the house properly by which time I had to tell them they hadn’t removed it from advertisement as per my request. I wouldn’t use them again unfortunately... Read more
Seller
10th Aug 2023 (1 year ago)
Seller, beware. Although this is a large agent, I felt disappointed by the experience, and would not recommend them. The initial write up was not an accurate reflection of the property, and communication was appaling. They were not very empathic either, and the contrast between them and the much more professional agent I changed to was staggering. Property Plus markets a lot of homes in this area, which was why I chose them, but biggest is not always best.... Read more
Seller
23rd Dec 2022 (2 years ago)
Very professional company went on line Tuesday evening sold by 5.30 sstc next day... Read more
Seller
10th Sep 2022 (2 years ago)
Property plus where great through the entire process, they gave a good write up and took some lovely photos and a very good video tour, I would highly recommend ... Read more
Seller
9th May 2022 (2 years ago)
As stated ... Read more
Seller
19th Apr 2022 (2 years ago)
Feedback was generic. Had to ask on many occasions for feedback. Asked how we could entice more people - feedback was "can't believe it hasn't sold" yet when we pulled it off the market, there was lots of suggestions. ... Read more
Seller
13th Jan 2022 (3 years ago)

I would not use this company again. It's been a very difficult time. I feel I was misled and currently pursuing a complaint through the property redress scheme.
Some of the agents were helpful on the phone, the branch manager and managing director have very poor service whilst dealing with my complaint and even breached my data right of access.
I went with them because of a 90day guarantee so basically went with the fact that it was either cheap fee or free. I regret that choice because when you're selling a home service is much more important. I wish I'd give with a different provider with a higher fee. You definitely get what you pay for.
Unfortunately I had to chase them for feedback on visits despite being told I would receive regular updates, the text booking system I found easy however they were cancelling visits that weren't rearranged and also turned up at my fit unannounced once. That viewer never booked back in it would have been a bad impression.
My complaint about the fee aside even if they were able to honour it. I still feel like the service was poor. It took 21 days of chasing to get an answer to my email for example. I had one agent trekking me something on the telephone and another telling me something different by email.
I have sold my house but it was a very stressful experience which I wholly believe was caused by property plus. Even my buyer who I had to meet at my old property with keys complained about her feelings with them.
I've never sold a house before and it's been awful experience with property plus one I wouldn't want anyone else to go through
I'm advised they are better for rentals
The videographer guy was fantastic
I knew they had a big presence on social media
They have a lot of Facebook activity but can be a bit "whitenoise" most of the posts were houses sold or adverts for themselves. I didn't really see any active selling of my house and when challenging then on it, they occasionally shared a Facebook listing. There's no floor layouts that I wanted due to the shape of my home and it being harder to picture. Whilst they used Zoopla and Rightmove I don't think they were actively trying people looking for houses in my area about my home, because they were reluctant to contact clients to obtain feedback so I can't see them being proactive.
Also they advise they with later but it's 9-5. No viewings on weekend(which is when people want to look) and in the snow due to catching up with workload they sent a viewer to me to show around!
COVID measures wise they were respectful, I was told that viewers will have seen the video first to only have genuine people in a position to proceed coming into my home. But I've woman came she didn't realise there was a bathroom also downstairs and she hadn't sold her house yet
So in summary. I would honestly tell Friends and family to stay clear.... Read more
Seller
14th Jul 2021 (3 years ago)