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  2. Property Plus Wales - Tonyrefail
Property Plus Wales - Tonyrefail Logo

Property Plus Wales - Tonyrefail

Opens tomorrow at 9:00am
22 Mill Street, Tonyrefail, Rhondda Cynon Taff, South Wales, CF39 8AA
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. The company has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients. Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and family. So, if you want professional help and advice on all aspects of moving home please contact us on the above number or call into our office.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details


  • prs

Property Plus Wales - Tonyrefail Reviews (7)

Have you used this agent?
  1. 29% 5/5 Stars
  2. 14% 4/5 Stars
  3. 14% 3/5 Stars
  4. 0% 2/5 Stars
  5. 43% 1/5 Stars

Anonymous Homeseller

1/5 Stars
Just seemed as though they put my house up for sale and then forgot about it. It wasn’t until my contract ended and I chose not to continue that they actually promoted the house properly by which time I had to tell them they hadn’t removed it from advertisement as per my request. I wouldn’t use them again unfortunately... Read more
10th Aug 2023 (9 mo. ago)

Anonymous Homeseller

1/5 Stars
Seller, beware. Although this is a large agent, I felt disappointed by the experience, and would not recommend them. The initial write up was not an accurate reflection of the property, and communication was appaling. They were not very empathic either, and the contrast between them and the much more professional agent I changed to was staggering. Property Plus markets a lot of homes in this area, which was why I chose them, but biggest is not always best.... Read more
23rd Dec 2022 (1 year ago)

Anonymous Homeseller

5/5 Stars
Very professional company went on line Tuesday evening sold by 5.30 sstc next day... Read more
10th Sep 2022 (1 year ago)

Anonymous Homeseller

5/5 Stars
Property plus where great through the entire process, they gave a good write up and took some lovely photos and a very good video tour, I would highly recommend ... Read more
9th May 2022 (2 years ago)

Anonymous Homeseller

4/5 Stars
As stated ... Read more
19th Apr 2022 (2 years ago)

Anonymous Homeseller

3/5 Stars
Feedback was generic. Had to ask on many occasions for feedback. Asked how we could entice more people - feedback was "can't believe it hasn't sold" yet when we pulled it off the market, there was lots of suggestions. ... Read more
13th Jan 2022 (2 years ago)

Anonymous Homeseller

1/5 Stars
I would not use this company again. It's been a very difficult time. I feel I was misled and currently pursuing a complaint through the property redress scheme. Some of the agents were helpful on the phone, the branch manager and managing director have very poor service whilst dealing with my complaint and even breached my data right of access. I went with them because of a 90day guarantee so basically went with the fact that it was either cheap fee or free. I regret that choice because when you're selling a home service is much more important. I wish I'd give with a different provider with a higher fee. You definitely get what you pay for. Unfortunately I had to chase them for feedback on visits despite being told I would receive regular updates, the text booking system I found easy however they were cancelling visits that weren't rearranged and also turned up at my fit unannounced once. That viewer never booked back in it would have been a bad impression. My complaint about the fee aside even if they were able to honour it. I still feel like the service was poor. It took 21 days of chasing to get an answer to my email for example. I had one agent trekking me something on the telephone and another telling me something different by email. I have sold my house but it was a very stressful experience which I wholly believe was caused by property plus. Even my buyer who I had to meet at my old property with keys complained about her feelings with them. I've never sold a house before and it's been awful experience with property plus one I wouldn't want anyone else to go through I'm advised they are better for rentals The videographer guy was fantastic I knew they had a big presence on social media They have a lot of Facebook activity but can be a bit "whitenoise" most of the posts were houses sold or adverts for themselves. I didn't really see any active selling of my house and when challenging then on it, they occasionally shared a Facebook listing. There's no floor layouts that I wanted due to the shape of my home and it being harder to picture. Whilst they used Zoopla and Rightmove I don't think they were actively trying people looking for houses in my area about my home, because they were reluctant to contact clients to obtain feedback so I can't see them being proactive. Also they advise they with later but it's 9-5. No viewings on weekend(which is when people want to look) and in the snow due to catching up with workload they sent a viewer to me to show around! COVID measures wise they were respectful, I was told that viewers will have seen the video first to only have genuine people in a position to proceed coming into my home. But I've woman came she didn't realise there was a bathroom also downstairs and she hadn't sold her house yet So in summary. I would honestly tell Friends and family to stay clear.... Read more
14th Jul 2021 (2 years ago)

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