A Rahman
Their customer service was really poor. I wish I could give 0 if I had the option. I was chasing my deposit for more then a month.... Read more
Tenant
13th May 2025 (5 weeks ago)
E Patrick
The best estate agent in Tonypandy. I've bought 2 properties with Phillips Homes recently, they're very knowledgable and in tune with the local market. Strong recommend!... Read more
Buyer
9th Feb 2025 (18 weeks ago)
B tyler
23/10/24 Update: had contact from agency and work is finally done.
Lady was very polite and apologetic over the phone and the issue is resolved.
Quite frankly, NO NEED FOR THE ATTITUDE.
Not even my agency, is my father's.
Trying to get hold of these people is impossible. Not being able to just drive to tonypandy I have to rely on telephone contact.
Left them numerous messages to call me back. Its regarding repairs and by the looks of things, this seems to be their motto..
Ignore and ignore you, hope the problem will go away. My dad is ill and I'm trying to sort this out for him.
Really shoddy service and they had to cheek to raise the rent by £100 pm.
Hopefully my negative review will get their attention and provoke a response (as all the others have!)... Read more
Landlord
29th Oct 2024 (7 mo. ago)
D lusty
Previous rating was due to landlord and not Phillips homes. Phillips homes have always been extremely helpful and professional. Highly recommend ????????... Read more
C Sheehan
Marvellous family run business owner very helpful really nice guy staff were amazing, rented a property from them no trouble what so ever, Highly recommend... Read more
Tenant
28th Oct 2023 (1 year ago)
A Wood
Terrible staff very ignorant to the customer but that said the head guy was very helpful but he needs to sort out his team invest in new staff they was trying to belittle me in the shop because i was disabled very sad taking away my self esteem instantly plus my confidence in myself has dropped rapidly thank you..... Read more
4th Aug 2023 (1 year ago)
W Taylor
Excellent service and advice/help with rentsmart Wales, couldn’t fault their professional attitude, highly recommend... Read more
Landlord
15th Nov 2022 (2 years ago)
L King
Genuinely like a family. Reliable, caring, shrewd, have your interest at heart.... Read more
28th Oct 2022 (2 years ago)
A Banwo
My dealing with Janet has been great! Very helpful, straightforward and professional. Thank you for helping my family secure our house in Trealaw!... Read more
Buyer
14th Feb 2022 (3 years ago)
B Adams
Have purchased 2 properties in the last 12 months from Phillips Homes - they have rented them out for me immediately. Very happy with the service.... Read more
Landlord
9th Feb 2022 (3 years ago)
B Sterlini
A* Service, professional and high quality. They're always on the other end of the phone to offer advice and help.... Read more
4th Feb 2022 (3 years ago)
J Jones
Excellent service. Very informative, helpful staff
. I am a new Landlord and was very confused regarding Rentsmart Wales. They explained everything I needed to do.
I did a lot of research and am confident I choose the best agent as a new Landlord.... Read more
Landlord
3rd Feb 2022 (3 years ago)
S thomas
Very Friendly ,very helpful on a matter than I needed help with for a fellow tenant . I will most definitely will be recommending them as in my line of work I often need reliable agents . Highly recommend . Nothing is too much trouble . . Thank you so much for your help I do appreciate it . 5 star service... Read more
27th Jan 2022 (3 years ago)
J Bedell
Phillips have been our agents for many years . We have bought houses through them , rented said houses. Personally I have found the staff and Jason very approachable and efficient. As far as Im aware our tenants are happy , our tenants have our contact details and have been encouraged to contact me direct if they have any problems with our builder or anythingelse .... Read more
Landlord
3rd Dec 2021 (3 years ago)
J Boland
Stayed with family from Rochdale for my wedding and we had a fab time in the church.... Read more
27th Sep 2021 (3 years ago)
J Cherrett
not spoken yet... Read more
12th Sep 2021 (3 years ago)
J Williams
Super helpful. Great communication.... Read more
5th Jan 2021 (4 years ago)
H Howard
Fast, professional and friendly. Could not of asked for better service from Phillips homes when buying my first home in Wales. Highly recommend.... Read more
Buyer
5th Jan 2021 (4 years ago)
B Sterlini
Excellent service, absolute pleasure... Read more
12th Nov 2020 (4 years ago)
T Pincott
Can't fault them at all... Read more
8th Oct 2020 (4 years ago)
A Darkwa
I cannot thank Philip Homes, enough for assisting Rhondda Hub, with housing during the Pandemic. Thank you so much, our guy are in safe and secure... Read more
10th Jul 2020 (4 years ago)
C Jenkins
They just ignore you're enquiries... Read more
26th Jan 2020 (5 years ago)
L Harris
Very easy people... Read more
15th Jan 2020 (5 years ago)
A davies
Your web site is very poor to look for properties that you got on the market!! Its frustrating ,dont have this problem with all the other estate agents!... Read more
5th Jan 2020 (5 years ago)
V Duggan
Phillips Homes sold my house within a week. very professional and easy to work with.... Read more
Seller
4th Jan 2020 (5 years ago)
L Lewis
Fab service very helpful xxx... Read more
2nd Sep 2019 (5 years ago)
R Whelband
Gave great help in difficult circumstances.Perfect personal service. Deserves more stars... Read more
12th Oct 2018 (6 years ago)
L Hallam
Terrible... Read more
28th Feb 2018 (7 years ago)
P 15101984
friendly staff. been very helpful with me... Read more
22nd Jun 2017 (7 years ago)
L Stott
Great customer service, really friendly and polite came out to give me a valuation of my property on the same day I phoned them and had my property on the market within 2 days... Read more
Seller
20th Feb 2017 (8 years ago)