C Eins
George, Jorden, and all the staff are very helpful.... Read more
18th Dec 2024 (5 weeks ago)
M Szyde?ko
I'm very happy that Ralph Sayer was recommended to me. Exceptional experience, everything was taken care of and went very smoothly. George helped me with every step of the way so I wanted to thank him and rest of the team.... Read more
23rd Nov 2024 (9 weeks ago)
J
We were referred to Ralph Sayer by our mortgage broker and I am very glad that it happened. They were great through the purchase of our first home and made sure everything happened on time. We got our keys before lunch time on the day of completion and couldn't have been happier. There was very little stress and the team made us feel like everything was under control. We barely had lift a finger.
Thanks to Angie, Maggie and everyone else who worked on our purchase for answering our questions, keeping us updated and for making sure nothing went wrong. We have heard a lot of horror stories about solicitors and purchasing a home, but I can confidently say that we didn't face any of those issues whatsoever.
I am sure when it comes time to move again, we will be in touch :)... Read more
Buyer
15th Nov 2024 (10 weeks ago)
A Coats
![5/5 Stars](/images/stars/five-star-rating.svg)
We have recently used Ralph Sayer for the purchase of our new home and sale of our old property (both in Edinburgh) and we would definitely recommend them for both buying and selling.
Ralph Sayer are very good at explaining the buying and selling procedures at the beginning which we found useful as we had not bought or sold for a long time. Their negotiation skills to get the best price with the seller of the property we eventually bought; and also the buyer of the property we sold, are excellent. They communicated quickly with us by phone, email and post on the negotiations and also timings for viewings with interested parties.
They organise the inspection of the property we sold for the Home Report (Shepherds); the marketing brochure - photography, floor plans, property tour (Property Studios); the sales board; and the online visibility (ESPC, Rightmove, ralphsayer.com etc). The legal team is good at concluding missives and they dealt with any issues efficiently.
The various professionals we dealt with at Ralph Sayer are very efficient, polite and we always thought that they were acting in our best interests.... Read more
Seller
9th Nov 2024 (11 weeks ago)
J Macfarlane
Ralph Sayer handled the paperwork when I bought my first flat, and Angie made what could have been a very stressful experience go very smoothly!... Read more
Buyer
1st Nov 2024 (12 weeks ago)
A Gibert
Great professionals! They will help you with all the process to buy a house. We are first buyers and we appreciate all the help given. Thank you so much!... Read more
Buyer
1st Nov 2024 (12 weeks ago)
E R
My daughter had an awful experience. No communication unless chased and everything was done late in day. Very stressful, would not recommend.... Read more
31st Oct 2024 (12 weeks ago)
I McAllister
We have just completed on the purchase of a house with Ralph Sayer and I can highly recommend them for such a process. From start to finish we were very happy with the service, all our queries were responded to and we felt comfortable with timelines and provision of information all along the way.... Read more
Buyer
29th Oct 2024 (12 weeks ago)
Sara
A special thank you to Katy, who went out and beyond to solve a complex situation for us while we dealt with the stressful situation of buying a new home.
Katy kept us up to date at every stage, she empathised and really listened and eventually solved our unique case in a timely manner. It is people like Katy who make the real difference in this society and we are so lucky to have had you as our representative. THANK YOU!... Read more
Buyer
10th Oct 2024 (15 weeks ago)
R Campbell
Do not use Ralph Sayer as your solicitors to buy your house. Firstly, they kept getting my email wrong and sending my personal information to some random email address which is a huge issue and something I asked them to rectify multiple times. We also were asked if we wanted to buy furniture from the owners, we said we did. But our solicitors didn't pass on our email so the furniture was already sold.
They are expensive, useless and you have to keep chasing them to make sure they are doing the work. They made a mistake on so many forms and tried to overcharge us by adding the first time buyer discount, instead of subtract it!. So incompetent.... Read more
Buyer
30th Sep 2024 (16 weeks ago)
Sarbloh
They do the job but when it comes to replying to emails doesn't happen. Have to chase them up and still no luck.... Read more
29th Aug 2024 (21 weeks ago)
P Erika
We recently had the pleasure of working with Ralph Sayer Property Team to sell our home, and we couldn't be more impressed with their professionalism and efficiency. From the very start, they handled everything with exceptional care and attention to detail. The home report was completed swiftly, and the high-quality brochure they produced showcased our property beautifully.
Their marketing strategy was spot-on, getting our home advertised quickly and effectively. Thanks to their expertise, our house was sold within just one week, far exceeding our expectations! The entire process was smooth, stress-free, and handled with the utmost professionalism.
We highly recommend Ralph Sayer Property Team to anyone looking to sell their property.... Read more
Seller
10th Aug 2024 (24 weeks ago)
H Schofield
We got our house through on time and it all went smoothly thanks to Alec and the team. It was really good value and we thank them!... Read more
15th Jul 2024 (6 mo. ago)
R Leiper
Alan and I recently purchased our first home through Ralph Sayer, and we can't thank Ivan, Maggie, and Jadiene enough for their support. As first-time buyers, we were quite anxious about the process, but it turned out to be remarkably smooth and stress-free which is down to Ralph Sayer. Our offer was submitted and accepted within just two hours, and we moved into our new home within six weeks without any issues.
We had countless questions as first-time buyers, but every one of them was answered promptly and thoroughly. If you're a first-time buyer feeling overwhelmed by the home-buying process, we highly recommend Ralph Sayer. Thank you again to the entire team at Ralph Sayer for helping us buy our perfect home.... Read more
Buyer
1st Jul 2024 (6 mo. ago)
B Lovejoy
Very efficient and professional. Took care of my sale and purchase with no problems and kept me updated. Highly recommended!... Read more
Seller
21st Jun 2024 (7 mo. ago)
A Young
Great company, very happy with the service, reasonable prices and would certainly use Ralph Sayer again in the future.... Read more
18th Jun 2024 (7 mo. ago)
Y Sarabay
When we decided to buy our first home in the UK, we had absolutely no idea how everything works. Robyn, our solicitor, was very patient and super helpful. I highly recommend Ralph Sayer team!... Read more
Buyer
13th Jun 2024 (7 mo. ago)
Z Klebba
![2/5 Stars](/images/stars/two-star-rating.svg)
I would like to say that as a first time buyer this experience was really frustrating, stressful and embarrassing at times. I was dealing with at some point 3 solicitors.
Pros.
-The Solicitors are very good at proactively finalising all the documents required for purchase of a home.
-They were able to secure a property for me - the property was on a fixed price and even tho seller wanted more, they advised me not to proceed and in the end I was able to get the property for an original price.
Cons.
-Very poor communication, you can appreciate that when you are in a waiting period even the smallest email of an update saying 'this is what is happening, this is what we have done, or we are waiting on this' is very important - unfortunately I was the one that had to follow up and I constantly felt like I am being an inconvenience.
-As a first time buyer, you have no idea what is going on and what is expected and what isn't, I didn't know that once you agree on a moving date until your solicitor sends you a list of agreements, with jargon you probably won't understand and say that this is now legally binding - it will not be legally binding. So if you have been left hanging because someone in the chain messed up and you need to keep paying for an accommodation there is nothing that will protect you at that stage. This was not clearly explained.
-When I moved in and noticed that part of the door is broken and I had 5 days to disclose any issues with the house, and they had to exceed £400, I have been told that this repair will unlikely be £400 worth - which is fair. But then I got a transfer of £20 from Ralph and you could say that 'oh that's nice' but there was no email being like 'we appreciate this inconvenience the seller willingly wanted to pay for the broken part, or we are paying that off' I just don't know what that was, just money thrown at you.
-I had different solicitors contacting me with information, at the very end I just had one solicitor that I have never spoken to sending me some list, which I didn't know what to do with, what is it for, who that person is.
-Finally when everything is completed don't expect any 'congratulation', 'thank you for choosing us', 'good luck'. Nothing just, no contact and that's it.
In summary, efficient (kind off), no communication, no empathy, no support, no personality, no not even customer service but just being a human to another human. I felt awful during the whole transaction.... Read more
Buyer
6th Jun 2024 (7 mo. ago)
Tzana from Ralph Sayer is fantastic. She was very knowledgeable about where our flat was, very quick to set things in motion, kept us fully informed - we sold in 3 weeks. Highly recommend Tzana and Ralph Sayer.... Read more
Seller
31st May 2024 (7 mo. ago)
T neillings
We have had an absolutely brilliant experience with Ralph Sayer dealing with the sale and purchase of our house. They made everything extremely efficient and easy and I old highly recommend using them. The attention to detail was so appreciated and I would like to especially thank Lucy for the great communication and attention she gave us throughout the process. The team made a usually very stressful situation, far easier to deal with and for that we are very grateful.... Read more
Seller
30th May 2024 (7 mo. ago)
R Araujo
I was very blessed to have Robyn Donaldson as my solicitor when purchasing a property! The completion process went by smoothly even though the timeframes for exchaging was short. Even though it can be quite a stressful process, Robyn was very communicative and responsive throughout the process which gave a lot of re-assurance and I really felt like I was in good hands. They helped to secure my home and I have to say, 5 star service all the way! Would recommend Robyn to anyone looking for a solicitor!... Read more
Buyer
19th May 2024 (8 mo. ago)
M Law
Made the process so much less daunting as a first time buyer. Angie was lovely, communicative and proactive in answering all of my questions. She made the paperwork a lot smoother than I anticipated :)... Read more
Buyer
8th May 2024 (8 mo. ago)
Allan
Excellent and professional service which really supported me through what can be a stressful transaction. Ralph Sayer are very good at what they do. Highly recommend.... Read more
16th Apr 2024 (9 mo. ago)
E Mckay
Ivan and his team are so professional, friendly and extremely helpful. As a first time seller, it all seemed so unfamiliar but the team were never troubled by my many questions and helped to explain the process in easy to understand language. They kept me well informed at every step of the selling process. I would 100% recommend Ralph Sayer to friends and family.... Read more
Seller
8th Apr 2024 (9 mo. ago)
M Ali
Ivan is genuinely a great person and so glad to have used this firm. No messing about. Straight business and great advice. Thanks again. Qaiser... Read more
J Blackman
All staff at Ralph Sayer were great! Specially Lucy Manson that was very prompted with all information required. Great communication ans super friendly. I highly recommend Ralph Sayer for a smooth moving.... Read more
20th Mar 2024 (10 mo. ago)
L Paul
Jadiene and Maggie were very helpful. I would recommend their services.... Read more
7th Mar 2024 (10 mo. ago)
No interest after 22 weeks on market and price drop... Read more
Seller
21st Feb 2024 (11 mo. ago)
R Fox
100% recommend Ralph Sayer for moving house. This is the second time we’ve used them, this time to sell our house and move into a new one. They were responsive, supportive and always willing to answer any questions. The team are experts and willing to go the extra mile to make things easy.
We will definitely use them again. From sale to purchase to moving in, Jadiene, Maggie, Sheila and Lyndsey were second to none and ensured the best possible experience.
Thank you team!... Read more
Seller
17th Feb 2024 (11 mo. ago)
G Clifford
Thanks again angie for all you and your colleagues have done
Very professional and efficient service from the start to the end
Everything that was said from my first meet with lynsday was delivered
Will highly recommend Ralph sayer to anyone selling or buying... Read more
20th Jan 2024 (1 year ago)
S Morrison
First Class Service from all of the team at Ralph Sayer!
I used the firm for the conveyancing and legal side for a property I had to sell. I was referred to them by Neil Reid Property who handled the estate agency side for me.
Everyone at Ralph Sayer was extremely helpful, very professional and friendly. My sale was expertly handled by Ivan Ralph and I found the firm very easy to deal with, everything went very smoothly and from the formal offer to completion it took just 6 weeks.
Many thanks once again to all at Ralph Sayer.
I highly recommend Ralph Sayer!... Read more
Seller
18th Dec 2023 (1 year ago)
L Boyd
We used Ralph Sayer to purchase our first home and can't recommend them enough. Ivan and his team were so helpful, explained everything clearly and all queries were answered very quickly. After a stressful experience with another firm, the experience we had with Ralph Sayer was amazing and I wouldn't hesitate to recommend them.... Read more
Buyer
13th Dec 2023 (1 year ago)
D Reid
Right from the start the form we’re fantastic in helping us purchase our new property. Everyone I spoke to was friendly, helpful and Knowledgeable. Could have asked for more from the firm.... Read more
Buyer
8th Dec 2023 (1 year ago)
C B
Just bought my first home, Ralph Sayer were completely professional throughout and kept me constantly updated. I cannot fault them, many thanks to Robyn once again!... Read more
Buyer
2nd Dec 2023 (1 year ago)
H Matear
We used Ralph Sayer for the sale of our property and the purchase of a new build home. The process was very easy from start to finish with the whole Ralph Sayer team looking after us and keeping us updated every step of the way. Huge thank you to Ivan, Katie, Robyn and Sheila for all their help throughout the process. Highly recommend the Ralph Sayer Team.... Read more
Seller
30th Nov 2023 (1 year ago)
D Carrigan
From the first call with Stuart Quate to market our property, Ralph Sayers staff acted in a very professional manner. They kept us updated with the sale and purchase and answered any questions we had. Lucy Manson kept us up to date throughout they process even when we were feeling a bit stressed she reassured us it would all fall into place in the end and it did. Would highly recommend... Read more
Seller
28th Nov 2023 (1 year ago)
P Toland
Recently used this company for home purchase and cannot fault the service from start to finish, Had a couple of issues which required more information before purchase could go ahead and was no problem for team. Great communication from start to finish will use again.
Thanks again. Paul.... Read more
Buyer
28th Nov 2023 (1 year ago)
D carrol
I recently bought a property with Ralph Sayer, the staff were very helpful as its my first home I was a bit lost. They always replied to emails asap, I went from viewing a house to owning it within 6 weeks. I would recommend them to anyone. Thanks guys... Read more
Buyer
23rd Nov 2023 (1 year ago)
S Douglass
Really professional and helpful. I would definitely use them again in the future.
Robyn helped me to complete the purchase of my first home and they took care of everything, taking a lot of the stress out of what could have been an arduous experience.... Read more
Buyer
23rd Oct 2023 (1 year ago)
B Clapham
We used Ralph Sayer to help with the sale of a property in Edinburgh (we're in Australia) and they were fantastic to work with.... Read more
Seller
5th Oct 2023 (1 year ago)
S Harris
Recently purchased a property, the service was very good and prompt thanks Jadiene appreciated... Read more
Buyer
23rd Sep 2023 (1 year ago)
amcculloch91
First time house buyer. Ralph sayer came recommended from our mortgage broker- never heard of them before but I can't speak higher of them. From start to finish they have been excellent and provided regular updates of the process. Jadiene specifically was amazing and so helpful. 5/5. would recommend!... Read more
Buyer
19th Sep 2023 (1 year ago)
C Çelik
We were recommended Ralph Sayer after two frustrating attempts with different solicitors. Genuinely, we can't describe the quality of service with words. Ivan and Alec helped us throughout the process, they made everything clear and convenient for us so that we would definitely work with them for any other legal purposes again. Great business, great service, great people.... Read more
10th Sep 2023 (1 year ago)
S Anderson
I recently sold a property and used Ralph Sayer for the conveyancing. The whole process was fantastic from start to finish. The staff are great; very friendly and communicative making sure you are updated each step of the way. Smoothest house sale transaction I have experienced. Would definitely recommend and will use again in the future. Thanks to Maggie, Ivan, Lesley and Steven for a 1st class service.... Read more
Seller
8th Sep 2023 (1 year ago)
E Gorecka
Highly recommended, care about customer on every step... Read more
28th Aug 2023 (1 year ago)
C Spanias
We recently used Ralph Sayer's services as we were looking for a solicitor and we worked with Lucy. I can't recommend her services enough!
She was extremely professional, her communication was very effiecient, and she always responded within an hour.
I would surely use Ralph Sayer's services again if needed!... Read more
28th Aug 2023 (1 year ago)
G M
Absolutely great team! Special thanks to Jadiene and Maggie. Very pleased by how passionate, professional and caring they’re towards providing an exceptional service. Also contact and communication was very easy. Would highly recommend them????... Read more
27th Aug 2023 (1 year ago)
J Duncan
Lesley at Ralph Sayer was fab to work with! She's kind, cheerful, friendly, and understanding, and helped us to complete all the intricate details of the sale of a family property today.... Read more
Seller
25th Aug 2023 (1 year ago)
A Matear
Recently sold and purchased using Ralph Sayer. Both the sale and purchase went smoothly. All the staff were very helpful, nothing was too much trouble. Thoroughly recommend them.
Graham & Anne... Read more
Seller
18th Aug 2023 (1 year ago)
G Haines
If you use these guys don't expect them to pick out all the most important aspects of the agreement. I have been lumped with a huge annual insurance cost that they hadn't highlighted. It's true I could have seen it myself, but a better lawyer would have made sure I was aware of it.... Read more
9th Aug 2023 (1 year ago)
N Ryan
Lucy was amazing throughout. Helpful, wise, quick and always available to help with the sale. I really cannot thank them enough. Great team and great service.... Read more
Seller
4th Aug 2023 (1 year ago)
E Cavanagh
We used Ralph Sayer as our solicitor for the purchase of our first home.
We couldn’t be happier with the way they handled everything, Robyn explained everything to us very clearly and was available to help us with anything we needed. The process was so smooth and made easy for us. Great communication and so efficient.
10/10 recommend!... Read more
Buyer
2nd Aug 2023 (1 year ago)
D Findlay
Sayers advertised a house for sale. We emailed them for a viewing. They sent two conflicting replies. We responded, requesting an appointment. They didn't reply to clarify the situation.... Read more
30th Jul 2023 (1 year ago)
K Hannigan
Amazing service from Stuart, Roybn,Maggie and the rest of the team. Buying and selling on the same day went so smooth, always informed of what was going on and when. I Highly recommend these guys.Cant thank them enough for making what is one of the most stressful things you can do in life such an amazing experience.... Read more
Seller
27th Jul 2023 (1 year ago)
S Coia
Excellent efficient service - a pleasure to deal with... Read more
25th Jul 2023 (1 year ago)
A Pitts
Excellent service at Ralph Sayer, they are very responsive and very helpful through the property purchase process. Would highly recommend, will continue to use their services again in future.... Read more
Buyer
21st Jul 2023 (1 year ago)
D N
Buying a home has been an immensely difficult process to navigate, but Lucy Manson at Ralph Sayer was a fantastic help to us, very reassuring and took excellent care of us throughout with quick and informative responses when we needed them most.
I would recommend Ralph Sayer, and specifically Lucy, to any lay person facing the daunting task of buying a property. We were in very good hands.... Read more
Buyer
12th Jul 2023 (1 year ago)
D Waugh
I’d definitely recommend Ralph Sayer after all the work the team did on our purchase and sale
The advice and guidance from Robyn has been invaluable, and she was thoroughly professional and supportive throughout.... Read more
Seller
4th Jul 2023 (1 year ago)
G Chisholm
Excellent service. Constant support and extremely friendly. Couldn’t recommend enough. Thank you so much again for ensuring the process of buying our new build went smoothly.... Read more
Buyer
25th Jun 2023 (1 year ago)
S Stewart
From start to finish the team at Ralph Sayer were fantastic! We were able to ask as many questions as we liked and were not made to feel stupid! Will definitely be recommending to family and friends! Thanks again!... Read more
14th Mar 2023 (1 year ago)
J Falconer
Selling a property for the first time has the potential to be a nervy occasion, particularly during this cost-of-living crisis.
I'm happy to say however that Ralph Sayer were friendly, professional and helpful in all of our interactions from the initial consultation, arranging viewings through conclusion of the sale.
Would happily recommend the firm to others.... Read more
Seller
3rd Mar 2023 (1 year ago)
J Roman
We had to change solicitors mid sale and purchase and chose Ralph Sayers. Robyn was incredible from start to finish. Never any issues and explained everything required whilst always being happy to help. Thank you so so much for getting us over the line. Wonderful and organised company. Would recommend 5+++... Read more
Buyer
10th Feb 2023 (1 year ago)
C White
Ralph Sayer might be a new firm, but the experience behind it is very apparent. 5* service from Ivan and Lesley, who made our recent purchase the easiest of all house moves. Thank you!... Read more
Buyer
28th Jan 2023 (1 year ago)
J drever
Ralph Sayer stepped in when another company let us down when we were selling our flat. They kept us informed and kept the process going. We would highly recommend. So much so, we're using them again!... Read more
Seller
26th Jan 2023 (1 year ago)
A Mcc
Recently used ralph sayer to purchase my first property and couldnt recommend them enough! fantastic service by ralph sayers and especailly by robyn, who was very helpful and answered my many many questions very quickly and clearly. fantastic service 5star! Highly recommend!... Read more
Buyer
12th Jan 2023 (2 years ago)
K McP
I have used Chris Sayer's services many times.
He is both professional and relaxed, which is just the right blend when dealing with legal matters... Read more
14th Aug 2017 (7 years ago)
J Bolden
We used Sayer Burnett to buy our first home.
Chris was very helpful and friendly from the beginning. The quote came back within hours and was clearly broken down.
Despite hold ups from the mortgage provider, Chris kept everything to the timetable that worked for us. Always very quick to respond to email and there was always someone who would pick up the phone even on the weekend.
We would recommend Sayer Burnett and we will use them again.... Read more
Buyer
1st May 2017 (7 years ago)
A Sutherland
My first venture into the property market was made easy by Chris at Sayer Burnett. Chris was always available to answer queries, however trivial, and was always prompt and polite in responding. He took time to take me through the process and made sure I understood what was happening at each step and for a very reasonable fee. If in the future I find myself looking to purchase property again I will be certain to return to Sayer Burnett after their outstanding service.... Read more
Buyer
17th Dec 2015 (9 years ago)
C MacKinnon
Chris is a very congenial and relaxing person to deal with, a traditional solicitor who has successfully dealt with several matters for me and my business.... Read more
22nd Jan 2014 (10 years ago)