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  1. Home
  2. Neilsons Solicitors & Estate Agents - Edinburgh
Neilsons Solicitors & Estate Agents - Edinburgh Logo

Neilsons Solicitors & Estate Agents - Edinburgh

Closes at 12:00pm
142 St Johns Road, Corstorphine, Edinburgh, EH12 8AY
Neilsons Solicitors & Estate Agents Edinburgh are an estate agent in Edinburgh. They mainly list properties in EH12, EH4 and EH11. Over the last 6 months, they've listed 546 properties, with 143 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:30am - 12:00pm
  • Sunday Closed
View all details

Neilsons Solicitors & Estate Agents - Edinburgh Reviews (259)

Have you used this agent?
  1. 97% 5/5 Stars
    97%
  2. 1% 4/5 Stars
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  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 2% 1/5 Stars
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All (259)
Seller (116)
Buyer (70)
Landlord (1)
Tenant (0)
General (72)

S Hobson

5/5 Stars
All the staff at Neilsons have been very helpful and so pleasant with my dealings with them all. Eileen Henderson has been professional and expeditious in the handling of my property sale. Thank you to you all... Read more
Seller
7th Nov 2024 (13 weeks ago)

R W

5/5 Stars
We can’t recommend Neilsons highly enough! The sale of our Mum’s property was handled professionally and we were kept updated every step of the way by Sarah, Jade & Eileen. The online system they use means you can see at a glance exactly how things are progressing and you have a record of the viewings booked, notes of interest etc. They secured a sale for us in only 18 days and were always available for a chat any time we needed guidance.... Read more
Seller
5th Nov 2024 (14 weeks ago)

C Jones

5/5 Stars
Thanks to the excellent team at Neilsons for helping us sell our property. All went smoothly and quickly. Special shout out to Maureen and Kirsten for making a stressful process easier.... Read more
Seller
5th Nov 2024 (14 weeks ago)

S C

5/5 Stars
Kirsten is bold, honest, pragmatic and competitive in getting property sold. We had concluded a deal amidst challenging market, regulatory conditions and inflexible timelines. During the time she motivated us to be patient and confident. Great thing is that K has credible strategy backed by her analysis and experience. Always thorough and up-to-date with property status and research. We are on our second transaction with her. No wonder Neilson's is great with negotiators and partners as them.... Read more
Seller
1st Nov 2024 (14 weeks ago)

Z Qiu

5/5 Stars
Highly recommend. We are first-time seller. Kirsten, Jade and Sarah are all wonderful and very helpful !... Read more
Seller
28th Oct 2024 (15 weeks ago)

J Neil

5/5 Stars
Delighted with the estate agency services from the team @kirstenolverman. A quick, efficient and hands on approach- thanks all Jennifer Neil... Read more
24th Oct 2024 (15 weeks ago)

S Garcia

5/5 Stars
This is our third property sale with Neilsons having sold 2 properties with them a few years ago, amazing service then and as expected they have been amazing with this sale to. Communication has been great throughout with consistent phone call and email updates and pricing strategies when needed. Everything was done in house which has been great and made the whole process much easier. Special thanks to Kirsten - our property sales negotiator - for being on hand throughout and for making what is essentially a stressful process as easy as possible. Would highly recommend and will use Neilsons again with future property purchases / sales.... Read more
Seller
23rd Oct 2024 (15 weeks ago)

P A

1/5 Stars
A more painful process than necessary We decided to use Neilson’s to sell our Edinburgh flat and subsequently buy our next property as we'd had a reasonable experience in the past. The sale side went relatively smoothly until it was passed from the sales team to the legal department. That's where hope goes to die. To illustrate, our buyers had also engaged Neilson’s to conduct their business. You'd think this might grease the wheels of communication. It did not. Communication was not up to scratch. Phone calls not returned and extremely slow at responding to emails. At one point a senior partner was going to call me regarding the frustratingly bad communication. Even that did not happen. A hassled sounding para legal eventually phoned me at 6pm while I was out for a family event. After accepting an offer on my flat, I was passed on to several different people whilst the process was ongoing. This was quite unsettling. From Claire to Kara to Anne (to Robert and back to Anne due to annual leave). An out of office automatic email informed me that my solicitor was now on maternity leave. I had to contact the office to ask with whom I was now meant to be dealing as it really wasn’t clear. Errors were made. An email regarding our buyer’s offer contained a letter of offer for a different property and client. Just a ‘sorry for that’ and an explanation that I would not receive an offer letter due to the buyers also using Neilson’s. I was almost overcharged by £650 had I not repeatedly questioned my paralegal regarding the Land and Building Transaction Tax (LBTT). I was purchasing a house that was currently office premises (to be reverted to residential). She was insistent that the amount due was dependent on what the building would become rather than what it was currently. This is not correct. It was a trainee that checked with a senior partner and came back to me swiftly saying that I was correct. On the day before the removal van turned up (29/07/24), a Neilson’s FOR SALE sign appeared outside our main door, joining the existing 'SOLD' sign WITH OUR FLAT NUMBER ON IT. My partner immediately removed the sticker. A heart stopping moment. A call confirmed this was an error and it would be removed. We moved out of the property on 31/07/24. At time of writing this review (8/10/24) BOTH signs are still there! Six weeks after we had accepted an offer on my flat, an email arrived at 9pm advising the buyers were asking us to reduce our price (their offer) by £5k. 9pm! No sleep took place and then a frustrating Friday and a weekend waiting for business to supposedly recommence on the Monday morning (when there was silence). As stated before, the buyers were using Neilson’s. This should have been easier as it was 'in house', but trying to communicate in order to negotiate with the buyers was extremely frustrating and took longer than it should have. Being some way into our own purchase, we had no palatable option but to take a £5k hit. In the end the sale and purchase went through, but what a massive headache along the way. SEE PART 2 BY MY PARTNER (EC) as this whole experience won't fit into one review.... Read more
Seller
16th Oct 2024 (16 weeks ago)

4 alphard

5/5 Stars
Selling a property can be a daunting task, especially when you have no idea where to start. Thankfully, I found the incredible team of Kirsten, Samantha, and Diane, who came highly recommended for their reliability, trustworthiness, and stellar reputation. From the very beginning, they were responsive, proactive, and supportive. Kirsten’s market expertise and strategic approach were evident as she guided us through the initial stages. Samantha’s empathetic nature made us feel heard and understood, while Diane’s organizational skills ensured that every detail was meticulously handled. Our journey wasn’t without its challenges. After a lengthy wait to settle, the first buyer fell through, leaving us frustrated and disappointed. However, the team’s unwavering support and encouragement kept our spirits high. They continued to provide hope and guidance, reassuring us that the right buyer was just around the corner. True to their word, they found another buyer and successfully sold our property. Their dedication and perseverance were truly remarkable. Kirsten, Samantha, and Diane turned what could have been a stressful experience into a smooth and successful transaction. I can’t recommend them highly enough for anyone looking to sell their property quickly and efficiently. They are simply the best!... Read more
Seller
16th Oct 2024 (16 weeks ago)

E C

1/5 Stars
PART 2 (SEE PART 1 BY P A) 113/8 WST - A MORE PAINFUL PROCESS THAN NECESSARY Continued... 9. ?On the day before the removal van turned up (29/07/24), a Neilson’s FOR SALE sign appeared outside our main door, joining the existing 'SOLD' sign WITH OUR FLAT NUMBER ON IT. My partner immediately removed the sticker. Heart stopping. WE called. It was confirmed this was an error and it would be removed. We moved out of the property on 31/07/24. At time of completing this review (10/10/24) BOTH signs are still there. The oft quoted cliché that moving home is one of the most stressful things one undertakes in life is a cliché because it is 100% correct. The reason why it is so stressful is because you are forced to engage the 'services' of arrogant third parties. Solicitors in general seem to go out of their way to be obstructive and vague despite the fact THEY ARE BEING PAID TO WORK FOR YOU. Would I recommend Neilson’s? No. Please note. This review is HEAVILY edited. Much left out due to space constraints.... Read more
15th Oct 2024 (17 weeks ago)

Alan

5/5 Stars
I recently sold my flat through Neilsons and my experience across the firm has been very positive throughout. From Amy's initial recommendations on presenting and marketing the flat, to the admin team's efficiency in organising viewings and feedback, to Kirsten's experience and knowledge in proactively managing prospective buyers, and Robert's helpful legal advice, the team has impressed me with their professionalism. Thank you to all the team!... Read more
Seller
14th Oct 2024 (17 weeks ago)

E Mckinney

5/5 Stars
I have used Neilsons on two occasion to both sell and buy property. Dave Marshall and the whole team helped me navigate the whole complex process and kept me updated throughout. A special thanks to Eileen and Dianne although all staff were great. I would definitely recommend Neilsons to anyone whether it is buying and/or selling.... Read more
Seller
7th Oct 2024 (18 weeks ago)

Sofia

5/5 Stars
We sold our property through Neilsons in June and they were nothing short of amazing, from start to finish every department was brilliant, we also used their solicitor services which kept everything really straight forward when buying and selling. They made what could have been a very stressful experience really pleasant. Stephanie from the Solicitor department was a stand out employee for us. I recently contacted Neilsons (4 months post move as I had a small query.) I wasn’t sure if they’d get back to me as it’d been a while since we used them and I felt I was possibly chancing my luck…lo and behold Stephanie got straight onto it for me and really kindly took the time to help. I am constantly surprised at how brilliant Neilsons are - I wouldn’t go anywhere else when buying and selling. Best in Edinburgh by far!!... Read more
Seller
4th Oct 2024 (18 weeks ago)

L Gray

5/5 Stars
Highly recommend. 5 stars. Seamless, stress free experience with such a professional team selling our home and purchasing our new property. Eileen Henderson, our sales negotiator in particular was excellent. Cannot recommend Eileen and Neilsons highly enough.... Read more
Seller
4th Oct 2024 (18 weeks ago)

L N

5/5 Stars
My Dads estate was looked after mainly by Jackie and Claire (both senior people in the company). Their experience was visible from the outset. Despite the many emotional ups and downs that comes with disposing of an estate, they stayed completely on track. Nielson's had been my Dads solicitor for as far as I can make out 40 years, and he chose well. I have already said thank you to the team, but happy to say it again for keeping us all on track. Thank you team Lynne... Read more
2nd Oct 2024 (18 weeks ago)

B Endicott

5/5 Stars
I had an out-of-the-ordinary house to sell but my best decision was to use Neilsons. Their St John's Road Branch were so supportive from the start of the process to the end. In particular, Kirsten Olverman was very helpful in managing the viewings, keeping my updated with feedback from potential buyers and providing great marketing advice. Definitely would use Neilsons again.... Read more
Seller
28th Sep 2024 (19 weeks ago)

E Kim

5/5 Stars
Eileen helped us sell our flat and was super informative and reassuring throughout. Process was very quick and the service was impeccable. Currently in the process for buying our next home with Diane and team. We are being looked after very well! Very glad we went with Neilsons and will no doubt use them again in the future. 10/10... Read more
Seller
26th Sep 2024 (19 weeks ago)

G Biesta

5/5 Stars
Excellent service from Kirsteen Mackay and her team for the legal work involved in selling our property. A smooth process!... Read more
Seller
18th Sep 2024 (20 weeks ago)

J Breedon

5/5 Stars
Can't fault the support and experience of Neilsons - smooth buying and selling process, they were excellent, thanks so much... Read more
Seller
24th Aug 2024 (24 weeks ago)

A Scott

5/5 Stars
Neilsons have been wonderful throughout our buying/selling experience. We would like to thank Rhonda and the team for keeping us informed and giving us wonderful advice throughout. Alana & Amanda.... Read more
Seller
21st Aug 2024 (24 weeks ago)

Derek

5/5 Stars
Great service, knowledgeable in all aspects of our house sale. The very helpful staff helped produce a conclusion above our expectations.... Read more
Seller
19th Aug 2024 (25 weeks ago)

S Gray

5/5 Stars
I had a very good experience with Neilsons. They were very communicative throughout the process, made themselves available to field queries and questions at short notice, and gave useful advice whenever required. A special thanks in particular to Jamie, Suzie and Kirsteen!... Read more
16th Aug 2024 (25 weeks ago)

K Wynn

5/5 Stars
The whole process from start to finish has been faultless. When we initially got our house valued we were in two minds about whether we were actually going to sell and purchase another house. However, when Sarah came round and valued our house, she explained everything involved in buying and selling and it gave us that reassurance that it wasn’t going to be too scary as we would be in good hands. And we were correct. The fact that all fees are made clear up front and not hidden away is also a huge bonus. The numerous different people that we have dealt throughout the process have been excellent. There are too many names to name, but they were all so helpful and answered any questions that we had. If we ever need a solicitor and/or estate agent again in the future, there is no doubt that we will be using Neilson’s again.... Read more
Seller
25th Jul 2024 (6 mo. ago)

C Mill

5/5 Stars
Neilsons made the whole selling process so straightforward for me and I had no anxiety whatsoever about what can be a very stressful business. From start to finish, they kept me updated, and informed me of what I needed to do at every stage. I liked the fact that I did not need to spend a thing until the whole transaction had been completed. I would use Neilsons again and recommend them to everyone who is selling or buying a house.... Read more
Seller
9th Jul 2024 (6 mo. ago)

B Jesubon

5/5 Stars
I worked with Diane Yates a paralegal solicitor at Neilsons firm and Linda Gill her assistant who was incredibly helpful. I found both of them highly proficient, reliable and extremely resourceful in assisting me in finding the best Buy To Let property to purchase first in Edinburgh in 2018 with Diane and recently in Glasgow and Aberdeen. They both worked tirelessly in offering me useful analysis on what property would be viable and would generate the best investment. They were both quite patient in offering analysis on quite competitive price offers, and generating good background statistics of viable buy to let properties. There was a lot of bidding to be done which was carried out diligently and professionally meeting required time scales. The above assistance they offered me allowed me to purchase the best priced property with the best rental income. I will not hesitate to highly recommend them as a firm who will go over and beyond to please their clients and always making me feel very welcomed and reassured.... Read more
Landlord
2nd Jul 2024 (7 mo. ago)

M Fleming

5/5 Stars
Our daughter sold her flat in Edinburgh through Neilsons and, and as a result of her good experience, recommended them to us as we needed a solicitor in order to buy a house. Our experience was fantastic. Clear guidance and communication, everything was dealt with promptly, efficiently and professionally. Would highly recommend.... Read more
Buyer
26th May 2024 (8 mo. ago)

L Gascoyne

4/5 Stars
My first contact with Neilsons solicitors was a positive from day one The first contact was with Jamie who was extremely helpful, As well as Angela, Suzie & Stephanie. The purchase of my new property was made stress free I would certainly recommend them to anyone... Read more
Buyer
2nd May 2024 (9 mo. ago)

C Lord

5/5 Stars
I recently appointed Neilsons to deal with both the sale of my flat and indeed the purchase of a new property. Throughout both they have been professional, efficient and a pleasure to deal with. Shout outs for Eileen Henderson and Sinead Duffy who have been excellent throughout the process. I would highly recommend Neilsons as a firm.... Read more
Seller
18th Mar 2024 (10 mo. ago)

A Blair

5/5 Stars
I instructed Neilsons to assist with my flat sale. From the initial meeting right through to completion they have provided a high standard of service. Everyone has been very easy to deal with and incredibly responsive and helpful. In particular Eileen Henderson and Sinead Duffy have kept me updated and provided reassurance throughout the process. I would highly recommend them as a firm.... Read more
Seller
5th Mar 2024 (11 mo. ago)

J McGhee

5/5 Stars
I can't thank Neilsons - and specifically Caron Henderson - enough for the amazing professionalism, guidance and support I received throughout a challenging sale process. I will highly recommend them at every opportunity.... Read more
Seller
4th Mar 2024 (11 mo. ago)

M Livingstone

5/5 Stars
We went with Neilsons as first time buyers and they were excellent - they really made the process very straight forward and walked me through every step. Thoroughly recommend them for first time buyers!... Read more
Buyer
1st Mar 2024 (11 mo. ago)

D Liddle

5/5 Stars
I contacted Neilsons as myself and my partner had just bought a new home and thought it best that we drew up Wills. We spoke with Helen Cradock and she advised of the importance of putting a Will in place, what it covers and what would happen if we had no Will given we own property together. We decided to take her advice and drew up Wills for us both. Thank you to Helen for keeping us right and advising on the importance of having a Will in place. Extremely friendly, knowledgeable and approachable. Thank you.... Read more
23rd Feb 2024 (11 mo. ago)

Anonymous Homeseller

5/5 Stars
Great work!... Read more
Seller
12th Feb 2024 (11 mo. ago)

K Henderson

5/5 Stars
We sold our rental property through Neilsons using the Corstorphine branch. Everything from start to finish was just so easy. We never encounter any issues at all. The steps were well communicated we felt kept up to date each step of the way. I will certainly use in the future for any future purchase or sales. Thanks for making things so easy.... Read more
Seller
23rd Jan 2024 (1 year ago)

J Hill

5/5 Stars
In contrast with previous experiences, with others, the process of selling my home and buying a new one with Neilsons has been incredibly smooth. Their selling interface which shows how many times the ESPC advert has been clicked on and when all the upcoming viewing have been scheduled, gave me a sense of being in control and the helpfulness of Caron, Aidan, Suzie, and Jade (amongst others) was much appreciated. My (limited) research also showed that they are competitively priced.... Read more
Seller
8th Jan 2024 (1 year ago)

L kay

5/5 Stars
Megan, Eileen ,Susan,Diane and the rest of the team were incredibly efficient and professional from start to finish in selling our home. They were always friendly and helpful, didn’t matter how many question I had it wasn’t a problem as they were always there to help. There attention to detail from viewing property for the brochure to the sale completion was second to none. I cannot thank the entire team enough and wouldn’t hesitate to recommend them.... Read more
Seller
15th Dec 2023 (1 year ago)

H Speed

5/5 Stars
We were first time buyers and Neilsons made the whole process so easy. They were friendly and professional, and willing to explain everything in detail to us so we could make the right decisions. Everything was handled promptly, and we always felt reassured that all the work was in hand. Thanks to Caron, Suzie, Amelia and Aidan for making the whole process so smooth.... Read more
Buyer
15th Dec 2023 (1 year ago)

B Thomson

5/5 Stars
Kirsten Olverman is very good at her job. quick off the mark and very professional... Read more
12th Dec 2023 (1 year ago)

J nelson

5/5 Stars
We used Neilsons to sell our home and they were highly efficient and were able to progress everything very quickly. I would have no doubts in using them again.... Read more
Seller
8th Dec 2023 (1 year ago)

E Ross

5/5 Stars
Can’t thank all the staff enough especially Eileen Henderson who took charge of the sale of Scott’s fiat. As he was ill they dealt with everything took all the pressure of selling plus the purchase of his new home from him. Can’t thank you all enough I have used Neilsons multiple times over the years can’t recommend them enough You deserve all the awards you get and more. Thank you again.... Read more
Seller
7th Dec 2023 (1 year ago)

R Pal

5/5 Stars
Stephanie, Amelia and other members of Neilsons team demonstrated an impressive level of expertise and professionalism. They were incredibly efficient and proactive, making every step of the house buying process smooth and stress-free. What stood out the most was their commitment and efficiency, they kept me informed at every stage, answering any questions or concerns I had normally through out the process. Furthermore, their attention to detail and legal expertise ensured that all the paperwork and negotiations were handled flawlessly. I felt that they genuinely had my best interests at heart, and their advice was invaluable in making informed decisions. The entire Neilsons team, from the solicitors to the estate agents, worked seamlessly together to provide a comprehensive and top-notch service from start to finish. It's clear that they take great pride in what they do, and it truly reflects in the results they achieve. I would like to thank the entire Neilsons team and would recommend their service without doubt.... Read more
Buyer
25th Nov 2023 (1 year ago)

L Depla

5/5 Stars
Jillian was absolutely brilliant. Top people skills, and really personable. Very long process trying to buy our house and she took it all in her stride.... Read more
Buyer
17th Nov 2023 (1 year ago)

K Gadalla

5/5 Stars
Neilsons provided a truly fantastic service from start to finish. Their deep knowledge of the real estate market ensured we set the perfect price, resulting in a quick and lucrative sale. Communication was exceptional, with regular updates and quick responses to our questions. Their marketing strategies were impressive, attracting a wide pool of potential buyers. What truly sets Neilsons apart is their unwavering commitment and negotiation skills, which secured a great deal for us. Our home-selling experience was stress-free, thanks to this dedicated and professional agent. We wholeheartedly recommend them for a smooth and successful sale.... Read more
Seller
3rd Nov 2023 (1 year ago)

C McKenzie

5/5 Stars
Louise, Katie and Eileen dealt with the purchase and sale of my property and were highly professional from start to finish. Viewings were arranged for me and I received automated emails to inform me of dates and times which had been booked in. Once under offer the conveyancing process was smooth and stress free and I was kept informed of progress at all times. Thanks again!... Read more
Seller
16th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Very good experience with Neilsons Solicitors & Estate Agents. Once we'd had initial discussions about the fundamentals of selling the house, I largely left them alone to get on with it, and they didn't disappoint. They found a buyer reasonably quickly in a tricky market and whilst there were hold-ups in the process on the other side, they were v professional and gave me all the right advice at the right time. I thought their valuation of the property was spot on, and they achieved the target valuation price. Thanks for a great job.... Read more
Seller
9th Oct 2023 (1 year ago)

L Fong

5/5 Stars
We would highly recommend Neilsons, our first time selling and we were guided through the process seamlessly. Marion was the first person we met and we knew we were in good hands straight away as she was very professional and set us realistic and accurate expectations. Megan and Danielle have been super efficient with all our admin. Kirsten our negotiator did a brilliant job at securing us an offer and her communication was excellent throughout the whole process. Our ongoing purchase has also been handled by Neilsons through Claire who was also very helpful and efficient. Many thanks Neilsons.... Read more
Seller
28th Sep 2023 (1 year ago)

Dave

5/5 Stars
I recently had the pleasure of working with Neilsons solicitors and estate agents again to sell two properties and purchase a new one, and I can't express enough how exceptional their service was throughout the entire process. From start to finish, Neilsons exceeded all my expectations. The team at Neilsons is comprised of dedicated professionals who demonstrated an impressive level of expertise and professionalism. They were incredibly efficient and proactive, making every step of the transactions smooth and stress-free. What stood out the most was their commitment and organisation, they kept me informed at every stage, answering any questions or concerns I had normally within the same day. Furthermore, their attention to detail and legal expertise ensured that all the paperwork and negotiations were handled flawlessly. I felt that they genuinely had my best interests at heart, and their advice was invaluable in making informed decisions. The entire Neilsons team, from the solicitors to the estate agents, worked seamlessly together to provide a comprehensive and top-notch service from start to finish. It's clear that they take great pride in what they do, and it truly reflects in the results they achieve. I would wholeheartedly recommend Neilsons solicitors and estate agents to anyone in need of these services. Thank you, Neilsons, for your exceptional service and for going above and beyond to make this process a success. I couldn't be happier with the outcome and with our fantastic new home! Dave H... Read more
Seller
27th Sep 2023 (1 year ago)

J Williamson

5/5 Stars
We would like to say a big thankyou to Kirsten, Katie P, Megan, Clare and everyone involved at Neilsons Corstorphine for helping us to buy and sell our homes. Our house was sold in less than a week. We can't thankyou enough for your kindness, Support, Guidance and Professionalism. Moving can be stressful but you put us at ease. We will certainly recommend you 100% for a great job from start to finish. Thankyou Kind Regards June and Alan Williamson.... Read more
Seller
20th Sep 2023 (1 year ago)

Diane

5/5 Stars
I’ve dealt with Neilsons for over 30 years and they have always been brilliant to deal with. Just concluded another sale through Neilsons and everyone involved was professional and efficient. Highly recommended... Read more
Seller
19th Sep 2023 (1 year ago)

O Warnock

5/5 Stars
Neilsons have been professional, friendly, efficient and so helpful. I had heard mixed reports prior to using Neilsons but as I was selling and buying in Corstorphine I decided to go with them and I would definitely recommend them. They have been on the ball, keeping me updated at every turn and answered all my questions timely, in full and in plain English. Can’t thank Eileen and Kara and all the other staff at Neilsons, 162 St John’s Road enough. ????... Read more
Seller
8th Sep 2023 (1 year ago)

R Nicol

5/5 Stars
Can't thank all the staff who recently helped my sell and buy my new family home. A BIG shout out to Eileen, Jade, Sarah and my solicitor Marjorie who were all so kind and patient when it come to the whole process. Selling and buying can be a scary thought, however, it couldn't have more smoothly and stress free. The team at Neilsons go that extra mile and no question is a daft question. I'm hoping this is my forever family home, but if anything changes down the line I will 100% reach out to Neilsons to sell and help me purchase my home. Thank you all, we couldn't be happier!... Read more
Seller
6th Sep 2023 (1 year ago)

Matt

5/5 Stars
Just bought my first house and Neilsons led me through the process. I dealt with Chellsey initially and Jillian in the latter stages. Both were very helpful and happily answered all my questions (there were a lot) and kept me up to date. On the day of transfer the money was moved before 9am and just made it a very easy and stress free day. Highly recommend!????... Read more
Buyer
14th Aug 2023 (1 year ago)

K Barclay

5/5 Stars
Neilsons provided a first-class service from start to finish; responsive, stress free, excellent advice, professional. The team has an easy rapport which makes for straight forward communication. I particularly enjoyed my interactions with Eileen (negotiator).... Read more
10th Aug 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
Absolutely outstanding service from Kara Marriott and her team at Neilsons. The service, attention to detail and service is always wonderful and I would not trust anyone else for my conveyancing. Would recommend time and time again. Thank you all.... Read more
Buyer
9th Aug 2023 (1 year ago)

G Thomson

5/5 Stars
I recently sold my house through Neilsons. They were excellent. They kept me informed at all times. They were very efficient. I recommend them to anyone.... Read more
Seller
5th Aug 2023 (1 year ago)

J Henderson

5/5 Stars
Excellent service start to finish. All staff were very helpful, no complaints whatsoever, will continue to use Neilsons.... Read more
26th Jul 2023 (1 year ago)

S Newlands

5/5 Stars
Neilsons provided a first class professional service , I would like to thank Katie , Sinead & Suzie for making what’s usually a very stressful time into a very relaxed and stress free experience due to being so efficient , professional and friendly and always on hand to help with questions etc Thank you all so much... Read more
21st Jul 2023 (1 year ago)

D Findlay

5/5 Stars
So far our experience of their sales department and legal division has been excellent. They have kept us informed every step of the way.... Read more
Seller
19th Jul 2023 (1 year ago)

D Singh

5/5 Stars
Excellent customer service from Neilson especially Chellsey and Sheila. Thank you for your continuous support throughout the end to end process. Much appreciated and highly recommended Neilsons!... Read more
4th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
All the Neilson's staff we dealt with were knowledgeable, helpful and efficient. Many thanks to you all.... Read more
Seller
3rd Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
From the valuation through to offers and sale of the property, we have been extremely satisfied with Neilsons estate agent and solicitors. We would definitely recommend them to anyone selling property in Edinburgh.... Read more
Seller
24th Jun 2023 (1 year ago)

D Flynn

5/5 Stars
Neilsons came recommended to me from a family friend and I am glad they did! I've bought and sold houses a couple of times now and when a solicitor is bad or uncommunicative it really exacerbates the stress you can feel as a buyer or seller. I did not have this experience with Neilsons; throughout the process, I felt comfortable that they knew what they were doing, and any time I did need to contact them they were always quick to respond via email or phone. I am very happy with the service I received.... Read more
Seller
20th Jun 2023 (1 year ago)

I Hussain

5/5 Stars
Great service, always very responsive and they have a great positive attitude on the phone. Great negotiating done by Eileen with a great outcome and amazing help from Sarah and Kara.... Read more
16th Jun 2023 (1 year ago)

B McGeachy

5/5 Stars
We recently purchased a property and the Neilsons Team were on hand to guide us through the whole process from making an offer to the point of taking possession of the property. All emails were promptly responded to and no question was ignored. We will use Neilsons for any legal issues in the future and highly recommend them for the professional approach each team member showed us. Many thanks... Read more
Buyer
27th May 2023 (1 year ago)

Jamie

5/5 Stars
Everyone at Neilsons has been very helpful and friendly. Solicitor Caron Henderson has taken care of the conveyancing on several hame purchases and sales I’ve made over the years, and I would definitely recommend! ????... Read more
22nd May 2023 (1 year ago)

N Wells

5/5 Stars
All of the staff that I've dealt with have been lovely.... Read more
18th May 2023 (1 year ago)

S Stone

5/5 Stars
Selling a house is one of the most stressful things you'll do. The market in Edinburgh adds its own challenges. I wanted to get a fair price for a rental flat I decided to sell and looked at 4 solicitors to act for me in the sale. Nelsons are local and that and the feedback they have had on various sites attracted me. Nelsons aren't the cheapest, but my advice would be you get what you pay for. There were few bumps along the way but on reflection the journey was as smooth as it could have been and Nelsons supported us all the way. I have used them for some other work since and wouldn't heshesitate to recommend them.... Read more
Seller
14th May 2023 (1 year ago)

S Carrick

5/5 Stars
An effortless process from start to finish when I sold my flat. The whole experience was so much less stressful than I was expecting. As Neilsons provide the full service at a reasonable price, there was nothing to worry about and everything was handled very professionally. I'd highly recommend Neilsons to anyone selling a property.... Read more
Seller
13th May 2023 (1 year ago)

B Gold

5/5 Stars
Kirsten Olverman sold our house recently. Very pleased. Would highly recommend.... Read more
Seller
9th May 2023 (1 year ago)

R Meshenberg

5/5 Stars
We worked with Stephanie and Aidan, and the experience was fantastic. We were the first time buyers in Scotland. They took from a very beginning of the process all the way to settlement / closing step by step, explained all the details and helped us understand the important questions or considerations. the overall process was smooth and seamless. Highly recommend!... Read more
Buyer
4th May 2023 (1 year ago)

C Douglas

5/5 Stars
Absolutely fantastic service throughout. Even the person who bought my property was extremely impressed and said was such a pleasure to deal with. The whole team went the extra mile. I will be using them whenever i buy or sell. recommend them and will... Read more
Seller
3rd May 2023 (1 year ago)

B McIlroy

5/5 Stars
Couldn’t recommend Neilsons more after doing a great job of selling our flat in under a week... Read more
Seller
27th Apr 2023 (1 year ago)

S Pal

4/5 Stars
Good services however could be more proactive in replying to customers. Sometimes they ignore your mail and say sorry we forgot to check your email. They should help customers after move in promptly as some seller do hide information and buyers need help from solicitor to sort out issues.... Read more
23rd Apr 2023 (1 year ago)

P Jones

5/5 Stars
Thank you so much to Sinead and Suzie for everything they did in handling the purchase of my new home. They maintained calmness when I was having numerous breakdowns and were professional and approachable. Sinead was always at the end of the phone to answer all queries.... Read more
Buyer
21st Apr 2023 (1 year ago)

Anticlockwise999

5/5 Stars
Emily was super helpful and comunicative and made all the paperwork easy! She explained everything to me so that I wouldn't be lost in the process of buying the government share of my flat. Thank you so much! No doubt I'll be using you again in the future if I need to! ????... Read more
Buyer
20th Apr 2023 (1 year ago)

D McSherry

5/5 Stars
Throughout the whole process Neilsons have been brilliant. The solicitor who was dealing with my purchase was Stephanie, I would definitely recommend her. Everything was explained to a high standard and she was always on the ball with replying to emails very quickly. Neilsons have made my process of purchasing my first home go very smoothly. I would highly recommend using them.... Read more
Buyer
9th Apr 2023 (1 year ago)

B Knafla

5/5 Stars
Very quick to respond - on first contact or any time afterwards. Spot on market advise when making an offer and helpful guidance how to approach the offer. Everyone I spoke to in different branches was extremely friendly and supportive. Especially the team around Mr. Tuohy was through and through excellent and the thorough work and friendly guidance of Ms Morice made the whole process a joy as she always kept me in the loop and happily helped me with my many questions.... Read more
Buyer
4th Apr 2023 (1 year ago)

C McCosh

5/5 Stars
Fantastic service from entire team. Felt hugely supported throughout. Would highly recommend.... Read more
1st Apr 2023 (1 year ago)

H Watson

5/5 Stars
Claire and her team were fantastic. They guided two first time buyers seamlessly through the purchasing process. They couldn’t have been more helpful, no question was too small. We would absolutely recommend Neilsons and will use them again if we ever decide to move again. Thank you again !... Read more
Buyer
19th Mar 2023 (1 year ago)

S Reis

5/5 Stars
Excellent and professional service from the start. Very approachable and supportive, which was particularly appreciated as a first-time seller. Marion, Megan and Kirsten, as well as the whole office team have kept me informed at every step and were always extremely helpful. Would definitely recommend for any services around selling or buying property.... Read more
Seller
18th Mar 2023 (1 year ago)

R Mclaughlin

5/5 Stars
I have just completed on the purchase of a property with Neilson. I was looked after by Sinead who gave me regular updates and kept me right with all things legal. It was a complicated purchase however Sinead went over and above to make sure it was completed on time.... Read more
Buyer
3rd Mar 2023 (1 year ago)

T Fountain

5/5 Stars
Excellent and swift service from Stephanie and the team on my (slightly complicated) conveyancing. I was kept really well informed throughout the process and Stephanie ensured everything kept moving with the other side, so we could complete in a short space of time. Also, great service on our minute of agreement.... Read more
21st Feb 2023 (1 year ago)

S Elzahar

5/5 Stars
Amazing... Read more
19th Feb 2023 (1 year ago)

S Sands

5/5 Stars
Excellent friendly staff and service... Read more
18th Feb 2023 (1 year ago)

N Vries

5/5 Stars
Written on behalf for Stevie Gordon. Stevie would like to express his sincere gratitude towards Kirsten Olverman and Neilsons Solicitors and Estate Agents. He found his experience to be highly professional, courteous and diligent whilst undergoing the selling of a property. He wouldn't hesitate to use again and recommends to others. Many thanks... Read more
Seller
7th Feb 2023 (2 years ago)

A cameron

5/5 Stars
Sold my property with them and they were very helpful! Explained all the jargon I needed and were there through every minute it was very stress free! I would rate them to anyone... Read more
Seller
3rd Feb 2023 (2 years ago)

S stuart

5/5 Stars
Neilsons have guided us through the purchase of our property. What would have been a very stressful few weeks has been made easier by the efficient, clear and friendly communication we have had with them. Expecially Claire Scott and her colleagues, Louise,Suzie and Brogan. I would recommend Neilsons and would definitely use their services again.... Read more
Buyer
1st Feb 2023 (2 years ago)

S Ryan

5/5 Stars
I was very happy with the service and professionalism from Neilsons. This is the second time we have used them on and both occasions they have met and exceeded all expectations. I would not hesitate to use them again to buying and selling property. Thanks.... Read more
Seller
31st Jan 2023 (2 years ago)

I Bruce

5/5 Stars
Very professional company with really nice friendly helpful staff that are always available to help you with all your conveyancing requirements at extremely reasonable charges and fees, would highly recommend them if you're buying or selling a property in the Edinburgh and Lothians area.... Read more
25th Jan 2023 (2 years ago)

S Drummond

5/5 Stars
This was my first time purchasing a property and I couldn't have felt in safer, more efficient or effective hands. From first calling up with my initial inquiry, to getting my keys a mere 6 weeks later I felt looked after and listened to. Stephen, Stephanie and Suzie were all kind and knowledgeable, and their expertise meant I got the flat I offered on, at the right price. I will not hesitate in recommending to all my friends, family and anyone looking to buy a house! Sarah (a new and very happy home owner) x... Read more
Buyer
23rd Jan 2023 (2 years ago)

P sethi

5/5 Stars
Being a first time buyer I wasn’t very experienced in the house buying process, Sinead & Suzie at Neilsons were so helpful, patient and kind. I couldn't have done it without them. Communication and the efficiency was absolutely outstanding and I cannot thank them enough for helping with all the issues/questions I had during the application process. A massive thank you to both of them. I would definitely use their services again and highly recommended them!... Read more
Buyer
21st Jan 2023 (2 years ago)

L Kaura

5/5 Stars
We recently engaged Neilsons to represent us in selling and purchasing a property. Throughout the process, from receiving an initial quote to picking up the keys to our new home, every person that we interacted with was incredibly helpful. We are so grateful to Jade, Kirsten, Suzie and Aiden for their support throughout the process. And we need to offer a special thanks to Stephanie who went above and beyond in making the whole thing as painless as possible for us. Thank you all again for all the help and support!... Read more
Seller
16th Jan 2023 (2 years ago)

V Fernandez

5/5 Stars
Great experience from start to finish. Staff were excellent in keeping me informed of what was going on throughout the whole sale process and were very professional. Would highly recommend... Read more
Seller
14th Nov 2022 (2 years ago)

G Heatlie

5/5 Stars
Dealt with Steve Spence and then mainly Stephanie. The whole process was slick, smooth, super fast with great friendly communication. I'd highly recommend!... Read more
1st Nov 2022 (2 years ago)

E Macaskill

5/5 Stars
I would definitely recommend Neilsons for conveyance work. Caron and the whole team have been superb. Professional, efficient, approachable and friendly. I hadn’t bought or sold in 25 years and much has changed in property regulations in that time but they have been so helpful. A special mention to the lovely property assistants, wonderful people!... Read more
28th Oct 2022 (2 years ago)

R R

5/5 Stars
From the first pre-sales contact through sales & marketing to Dave & Diane in the conveyancing team Neilsons have been excellent. They were detailed, quick to respond, professional and friendly. We hit some issues with the Land Registry but Dave the solicitor, ably backed up by Diane, with some great detective work was able to convince them to alter their systems. This was done quickly and so didn't unduly effect conclusion of the Missives. As a client I was super impressed with the service from start to finish from Neilsons, and all done at a very competitive price too. Would highly recommend.... Read more
Seller
27th Oct 2022 (2 years ago)

K Galloway

5/5 Stars
Kara from Neilsons has been beyond fantastic throughout our house purchase. It has not been straightforward and throughout she was pragmatic, creative, supportive and represented us. She took time to explain things, was completely approachable and I would not hesitate to recommend Neilsons.... Read more
Buyer
27th Oct 2022 (2 years ago)

K Binning

5/5 Stars
When buying and selling it’s hard to know where to start. The whole Neilsons team were so helpful from start to finish, it can be an extremely stressful time of life with so many balls in the air, but knowing that Neilsons were managing everything and always on hand to answer questions really helped ease any burden. Particular thanks to Claire S who was so informative and reassuring.... Read more
Seller
15th Oct 2022 (2 years ago)

H Afzal

5/5 Stars
Really easy to deal with, and sold my property within a relatively short period of time. This is the second time I have used Neilson's to sell a property and would recommend them highly.... Read more
Seller
11th Oct 2022 (2 years ago)

K (BinaryKitten)

5/5 Stars
Gwen & team went above and beyond to make my 1st time buying effortless & were always on hand to answer and help with any questions I had. Would not hesitate to call upon in future, should the need arise.... Read more
Buyer
10th Oct 2022 (2 years ago)

M Craig

5/5 Stars
We have received excellent and professional service from Emma Brice, solicitor. She went out of her way to explain everything we needed to know about arranging our Wills and POAs. Thanks Emma. Great service and we can highly recommend Neilsons in South Queensferry.... Read more
5th Oct 2022 (2 years ago)

D Stephenson

5/5 Stars
Having bought and sold multiple properties through the team at Neilsons we wouldn’t for a second consider anyone else. Steve has assembled a great team of experts to guide us through the hurdles. Thanks again.... Read more
Seller
16th Sep 2022 (2 years ago)

C frankitti

5/5 Stars
A brilliant service form Neilson’s and all the staff involved with my purchase. Everything was always explained to a high standard, kept as simple as possible and I always felt reassured as I moved through the process. Katie was my dedicated solicitor, who always kept me well informed and updated as new information came through. Having a dedicated point of contact definitely makes the process of buying much easier and builds the relationship that is needed when moving home. An exceptional service from all at Neilson’s and a great price too. Thanks to all involved!... Read more
Buyer
15th Sep 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
I was extremely impressed with Neilsons Estate Agents. Denise Campbell, who was my designated Sales Negotiator, was absolutely ACE. Throughout the whole process, she kept me informed at all times. Friendly, helpful and professional. Not to mention All the staff who arranged my appointments for viewings. Excellent customer service!!!!!. My house was sold within the week!!!.... Read more
Seller
2nd Sep 2022 (2 years ago)

A campbell

5/5 Stars
We are very happy with the advice and assistance we received from Neilsons Sales and Legal Departments in the sale of our house. Being resident (normally), overseas, we were well informed at all stages of the process from the day I walked into the office up to the day of handover. Many thanks to all involved.... Read more
Seller
2nd Sep 2022 (2 years ago)

S Hutchison

5/5 Stars
I've moved house several times in the last 10 years and have now used Neilsons 3 times. Dave Marshall, Chellsey Fallon and the team have been excellent and I wouldn't hesitate to use them again or recommend them to others. Thank you Neilsons!... Read more
27th Aug 2022 (2 years ago)

F Vajifdar

5/5 Stars
Highly recommend Neilsons for property related legal issues. Very efficient and great follow up especially from Gwen Stewart and Lisa Duncan... Read more
12th Aug 2022 (2 years ago)

C Rolland

5/5 Stars
We were delighted with the service from Neilsons and wouldn't hesitate to recommend to a friend and to use Neilsons services again in future. It's clear to see why Neilsons have won so many awards for their professional and innovative approach. We particularly valued the excellent additional features such as the budget planner and client portal, which made buying and selling so much more straightforward. Thanks to everyone at Neilsons for your help in buying our dream home.... Read more
2nd Aug 2022 (2 years ago)

R Fishbourne

5/5 Stars
Another brilliant experience with Neilsons Solicitors. This is the second time we've used their services to purchase a property and we couldn't happier with their diligent approach, rapid responses and always very transparent on the process. In particular, thank you to Katie Newlands, Suzie Johnstone and Aidan Tuohy. You've all been excellent. Highly Recommend using Neilsons, if you're looking to buy/sell your property!... Read more
29th Jul 2022 (2 years ago)

S Sanders

5/5 Stars
What outstanding service. Have used Neilson's twice this year for the sale of my mother's home in Barnton and a flat in town. The staff from Maureen at the desk ,to Kirstin and Lynda are all highly profession, helpful and efficient. Cannot recommend more highly. A personal service in what can seem a computerised world. Thank you so much to all the team.... Read more
27th Jul 2022 (2 years ago)

J Ahmed

5/5 Stars
Very professional and absolute pleasure to deal with. Help with my home purchase and made very easy. Dave,ellie,suzan and the team is very quick to get hold of and any queries answered immediately. I highly recommend them. I would definitely go back for any future dealing without second thought. Thank you guys for going out of the way to help me. Syed and kerryann :) Edit :3 years later ! 2nd review Dealt with Neilsons solicitor before and now as well for sale and purchase of properties . Dave Marshall is unbelievably good guy and very professional. I hit every single bump on the process and support was as best as it can get . As long as he’s practicing I would not go anywhere else for legal support . And everyone I recommended had same experience. Thanks :) Syed & kerryann... Read more
Seller
22nd Jul 2022 (2 years ago)

J Kharas

5/5 Stars
Helpful & Prompt staff. Happy with their services!... Read more
9th Jul 2022 (2 years ago)

G Burns

5/5 Stars
Throughout the whole process of our house sale the whole team who dealt with us at Neilsons were amazing!! Aidan and his team were so efficient from start to finish. Such a stressful time for us with such a young family but was made to be a smooth and exciting process, so grateful for all the hard work:)... Read more
21st Jun 2022 (2 years ago)

H C

5/5 Stars
Used Neilsons to sell a flat on Edinburgh's west side during April-June 2022. Exceptional service throughout - very clear, speedy updates with transparent handover of work between sales and legal colleagues. Neilsons ensured we had excellent sales and marketing support throughout and our Sales Negotiator Kirsten Olverman was particularly competent, proactive, and knowledgeable - made the whole process feel like the work was in a safe pair of hands. Couldn't have asked for more. Will go straight to Neilsons and request that the sale is passed to the same colleagues if they're available next time. Thank you!... Read more
17th Jun 2022 (2 years ago)

M Edington

5/5 Stars
If I could give 10 stars I would. For the difficult experience of selling my late father's flat from the first contact to the completion of the sale all the staff I dealt with treated me with care and compassion. Nelsons keep you up date with every move as it goes along. A very efficient and professional company. Special thanks to Jade Megan and Jade.... Read more
11th Jun 2022 (2 years ago)

K K

5/5 Stars
Best solicitors in town! I had an excellent experience with Neilsons Solicitors throughout the sale process. They are highly professional and the different depts work seamlessly to provide a hassle-free experience to customers. All the events right from day 1 when they first visited my property till the close of transactions went through like clockwork even though I thought my case was a bit complex. I sincerely thank the Neilsons team especially Caron, Lisa, Steve, Megan and Marion for all their efforts. I wish them all the very best and hope they win many more recognitions. I highly recommend them ????????... Read more
Seller
1st Jun 2022 (2 years ago)

C Wilson

5/5 Stars
Superb service, great to deal with. Everything was clear from the start and we were supported by the great team. Thanks for your help!... Read more
30th May 2022 (2 years ago)

J Smith

5/5 Stars
Emma Brice on Neilsons prepared a Wills. and Powers of Attorney for us. The services from Emma and the Firm were professional and prompt. I would thoroughly recommend this firm. Joyce and Douglas Smith... Read more
16th May 2022 (2 years ago)

G Durai

5/5 Stars
I would absolutely recommend anyone to use Neilsons if you are thinking about buying a property As a first time buyer,I was not very familiar with the property purchase process. My Solicitor Caron provided me great advise through out the process.She was very helpful, prompt in responding to my queries. Also special mention to Suzie and Lisa who helped in certain stages of the purchase process. All the costs were related to property purchase were clearly laid out in budget planner and there are no hidden costs. I have also liked the offer workshop that Neilsons provides. It was very helpful to understand the past sales in the areas and to decide the offer price Will definitely work with Neilsons again in the future... Read more
Buyer
11th May 2022 (2 years ago)

D Bruce

5/5 Stars
Helpful, friendly staff and very reasonable rates. Would use again.... Read more
9th May 2022 (2 years ago)

G Fraser

5/5 Stars
Excellent service comprehensive and supportive advising on all aspects of the process - as I say excellent particularly a lady called K……. - honest reflection of my experience!... Read more
4th May 2022 (2 years ago)

K Rooney

5/5 Stars
We have been so impressed with Neilson’s, and we would very happily recommend them to anyone looking to buy a home! From the very beginning they were supportive, knowledgeable, and always very helpful. This was our first home, and thanks to their help the process was incredibly smooth. Everyone we spoke to was kind and happy to help with whatever we needed, but Suzie, Katie, Lynda, Aidan, and Stephen were all particularly helpful! Thank you Neilson’s for all of your help!... Read more
Buyer
30th Apr 2022 (2 years ago)

K T

5/5 Stars
Neilsons have been very supportive, kind and efficient through what ended up being a difficult sale and purchase process - they always made me feel like I wasn’t just a random name/number but that they were personally invested in things going well for me. They were also incredibly efficient on their side of things, and once issues were resolved moved with lightening fast speed. Denise, Megan, Claire, Lynda were all excellent, I’ll happily use them again in the future.... Read more
Seller
28th Apr 2022 (2 years ago)

B hutcheon

5/5 Stars
Great experience selling our house with Dave Marshall and his team. Super professional and efficient making the whole process straightforward from start to finish. Wouldn’t hesitate to recommend ??????????... Read more
Seller
12th Apr 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Through the whole process of selling our property neilsons have been excellent all staff are so helpful and professional would not hesitate to recommend I will certainly use this company again absolutely first class service.... Read more
Seller
9th Apr 2022 (2 years ago)

T Modebadze

1/5 Stars
Neilsons refused to represent my husband and I based on my nationality (while I am also a British citizen). @Neilsons, hopefully, you can find my details on your database and get back to me with a reason that doesn’t sound like plain discrimination.... Read more
18th Mar 2022 (2 years ago)

E MacCormick

5/5 Stars
As 1st. time sellers we could not have been more fortunate than having chosen Neilsons to sell the property. From the outset we found all the staff to be courteous and professional in their dealings with us. As a special mention we were very well dealt with by Kirsten Olverman who guided us through procedures and kept us informed in every step of the offers etc. We would have no hesitation in recommending Neilsons to any party requiring like services. We are grateful for all assistance given.... Read more
Seller
16th Mar 2022 (2 years ago)

R M

5/5 Stars
Professional service from the entire team, excellent communication and guidance throughout the sales process. Having bought and sold numerous properties over many years, this was the best experience as the staff thrived on communication at every stage. Many thanks... Read more
Seller
23rd Feb 2022 (2 years ago)

C Borthwick

5/5 Stars
We sold a property recently in Edinburgh from overseas, a task that could have been incredibly difficult. We reached out to a number of Agents to explore the best route to sell and by far it was Neilson's that made us feel most comfortable. They started with the care, dedication to delivery and consultative approach avoiding the pressure and conversations only about fees that the others led with - there was absolutely no pressure. After agreeing to go ahead with Neilson's it was an unbelievably smooth process from start to finish. The process was laid out against timelines and periodic updates provided so we always knew what was happening and aware of what to expect in good time. We have just reached the conclusion of the property sale and have to say we're absolutely delighted and would highly recommend. To James, Caron, Lisa and the wider Team at Neilson's, thank you.... Read more
Seller
18th Feb 2022 (2 years ago)

lukas19781

5/5 Stars
Hard work on our conveyancing, on our sale and purchase. Both my husband and I are amazed at how quickly everything went through. Thank you for all your help and support!... Read more
Seller
10th Feb 2022 (2 years ago)

E Robb

5/5 Stars
A well deserved 5 star review for Neilsons - we recently used their services to sell our first flat and to purchase our second property and I can't recommend their services highly enough. We were so impressed with the speed and professionalism of getting our property on the market, helping us with any questions we had and making the whole process as smooth as possible. A special shout out to Denise, Lynda and Katie Piacentini who were always there when we needed them, especially during the more stressful times of the process. We will be recommending to friends and family. Thanks again.... Read more
Seller
3rd Feb 2022 (3 years ago)

C Fraser

5/5 Stars
I have used Neilsons for both buying and selling property now. Both times everything went as good and quickly as possible. Would highly recommend Aidan Tuohy & Katie Newlands, thanks for all your work!... Read more
Seller
28th Jan 2022 (3 years ago)

C Gillespie

5/5 Stars
Couldn't be happier with the service provided by everyone I dealt with at Neilsons. For a 1st time seller, 2nd time buyer; they explained the whole process really well and took care of as much as they could for me, so it all felt very straightforward. I had a dedicated solicitor (thanks Aidan!) as my point of contact throughout the process so formed a good relationship and understanding, and didn't get passed 'round the houses'. All in all they felt like a really professional and helpful team, and also at a great price. Thank you so much!... Read more
Seller
25th Jan 2022 (3 years ago)

Anonymous Homeseller

3/5 Stars
Good at getting viewers but no obvious marketing strategy. In the end, we as owners decided on a strategy and instructed Neilson’s to execute it, resulting in successful sale. Neilson’s made a few mistakes on their financial calculations through the process which we had to correct them on, giving us an impression of a lack of focus during the process. After the first sale fell through, our assigned Neilson’s solicitor disappeared off the radar and a period of radio silence followed which was most disconcerting, leaving us doing all the chasing for updates, until a replacement Neilson’s solicitor was established who, to their credit, really got momentum going again on our sale and onward purchase. Overall Neilson’s had a great sales pitch to use their services but their resulting service and follow through was lacking throughout.... Read more
Seller
22nd Dec 2021 (3 years ago)

R hood

5/5 Stars
Aidan and the team were brilliant to deal with from start to finish. Great advice throughout the whole process of property buying and selling.... Read more
Seller
5th Dec 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Faultless from start to finish. Used neilsons twice before now and is always the right decision. We got more than we thought we would with our house. Extra kudos goes to Dave Marshall the solicitor. My other half was back and forward with him a lot and he really did help us out bigtime when an unexpected spanner in the works... Read more
Seller
25th Nov 2021 (3 years ago)

W Townsend

5/5 Stars
I can't recommend Neilsons highly enough, whether its the estate agency side of the business or the conveyancing side. The staff are always on hand to give you the best possible service and keep you up-to-date with each stage of your journey.... Read more
10th Nov 2021 (3 years ago)

S Visakaviciute

5/5 Stars
Great experience overall. I was a first time buyer, therefore had a lot of questions and needed extra support. Caron Henderson was always very helpful, patient and quick to respond. Highly recommended. Would use their services again.... Read more
Buyer
9th Nov 2021 (3 years ago)

A muhammd

5/5 Stars
I had been recommended to Diane by one of my mates. Diane in Neilsons Bonnyrigg office and her team has enabled the whole property purchasing process very easy. It was a sit back down and relax experience as you are in the hands of professionals.... Read more
Buyer
26th Oct 2021 (3 years ago)

D Horne

5/5 Stars
We sold and bought our properties using Neilons Solicitors and Estate Agents. Fantastic service from he whole team throughout the entire process. A special mention to Dave Marshall who was a pleasure to deal with.... Read more
Seller
13th Oct 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Neilsons were helpful and professional from start to finish. Everything went smoothly and I felt I could ask for help whenever I needed to ... Read more
Seller
12th Oct 2021 (3 years ago)

M Alam

1/5 Stars
Immature behaviour... Read more
11th Sep 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Neilsens were very professional and helpful and managed to sell our home in record time.... Read more
Seller
18th Jun 2021 (3 years ago)

M Tully

5/5 Stars
Sold our flat with Neilsons and we couldn't recommend them highly enough. Friendly staff, efficient service and a quality and stress-free experience throughout the selling process. In particular, Kirsten, Jenna and Megan went over and above to be helpful and consistently provided outstanding service. Thanks again for all of your hard work and for making the selling process simple and well organised - we really appreciated your efforts.... Read more
Seller
16th Apr 2021 (3 years ago)

R Walker

5/5 Stars
I recently bought my first home with Neilsons and have been extremely impressed with the experience they provide. Truly outstanding professionalism, conscientiousness, and understanding of specific circumstances. A real breath of fresh air from start to finish in an otherwise quite trying process!... Read more
Buyer
9th Apr 2021 (3 years ago)

L Dikác

5/5 Stars
Got them recommended by our advisor and couldn't be happier with them. They were available all the time and helped with everything we needed. When the time comes for another property, will choose them again a 100%!!!... Read more
6th Apr 2021 (3 years ago)

B Mcfarlane

5/5 Stars
Excellent friendly helpful people highly recommended especially Marjorie Townsend and Kirsten Overman, really helpful. 5 star company.... Read more
29th Mar 2021 (3 years ago)

R Fishbourne

5/5 Stars
All the Neilsons team are incredibly responsive and helpful. Always transparent with their information, which made for a very smooth property transaction. Would recommend them to anyone wishing to either sell or purchase a property in Edinburgh.... Read more
9th Mar 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
I would thoroughly recommend Neilsons when selling your property. I found them to be friendly and professional. From the initial valuation and throughout the whole process, Kirsten and the rest of the team, dealt promptly and diligently with all enquiries. I was regularly kept updated and will definitely use them in the future.... Read more
Seller
23rd Feb 2021 (3 years ago)

A Shaikh

5/5 Stars
Great service. Recently sold and purchased through them. Very professional service. Highly recommended.... Read more
Seller
20th Feb 2021 (3 years ago)

G Carrasco

5/5 Stars
Very efficient service. They've helped me throughout the process and maintained correspondence with prompt responses. Highly recommend.... Read more
18th Feb 2021 (3 years ago)

J Bell

5/5 Stars
We have used Neilsons a number of times over many years to handle the sale and purchase of property. They are very good at what they do: * Knowledgeable about the market * Very efficient * Professional * Reasonably priced We would definitely recommend them.... Read more
Seller
9th Feb 2021 (3 years ago)

G Parsons

5/5 Stars
Second time buying a property with Neilsons, and we couldn’t recommend them highly enough. We used Neilsons for our entire transaction - buying our new home, and selling our flat. Every step of the process was handled smoothly and professionally from start to finish. Considering we had to deal with a lockdown and the festive break during the sale, we couldn’t ask for any more. No phone call or email went unanswered, no matter what time of day it was. Steve, Ginny, Megan & all the rest of the team - thank you so much. Absolutely fantastic!... Read more
Seller
5th Feb 2021 (4 years ago)

M Maiden

5/5 Stars
A very good, comprehensive service from Neilsons, with attentive and informative staff throughout the house sale. Well organised viewing process with sales material and brochures to a high standard resulting in a closing date within a few weeks of placing on the market. Communications generally very good, but we would have appreciated a bit more proactive information from the legal department as the settlement date approached and was slightly delayed due to a technicality. This didn't detract from a very satisfactory outcome though. Thank you to all at Neilsons... Read more
Seller
8th Jan 2021 (4 years ago)

A Hutton

5/5 Stars
We used Neilson's to sell our old house and purchase our new house. Excellent service from start to finish. Kept us informed, listened to our needs and kept us calm through the whole process. Would definitely recommend and use again, but not for a wee while yet :)... Read more
Seller
18th Nov 2020 (4 years ago)

K Moffat

5/5 Stars
Great service from Denise and the team when selling our property recently. Highly professional and very effective at communicating. Would highly recommend.... Read more
Seller
13th Nov 2020 (4 years ago)

E Kenyon

5/5 Stars
More than happy with the conveyancing service received from the team at Neilsons. Professional, responsive, friendly, competitive pricing and they went the extra mile to ensure the best results. I would highly recommend! Many thanks!... Read more
12th Nov 2020 (4 years ago)

H Mcnie

5/5 Stars
Posting on behalf of my parents: Thank you Dave Marshall, Suzie Johnstone and Caron Henderson for their professionalism in the purchase of our new cottage. Kept us informed throughout the whole process and were more than helpful. In the middle of COV19 we expected a slower service which didn't happen. They were excellent. Thank you ! - Mr& Mrs McNie... Read more
Buyer
29th Oct 2020 (4 years ago)

W jasinska

5/5 Stars
All the members of staff were very knowledgeable, helpful and friendly. Neilsons made the process of buying the house easy for us to understand, as a first time buyer I couldnt recommend them enough! From the beginning, they were open about the costs for their services which we appreciated and provided an excellent and professional service at all times.... Read more
Buyer
29th Oct 2020 (4 years ago)

M Veronesi

5/5 Stars
I was initially sceptical of using Neilsons to support us with our purchase as they were an estate agent as well and I somehow thought that would make the service more corporate/less personal. How wrong I was! Our solicitor Anthea Chan was a star start to finish, always responsive and human. This was our second attempt at instructing an Edinburgh solicitor - while with the first we felt spoken down to and patronised, with Neilsons we always felt listened to. Excellent value and highly recommended.... Read more
Buyer
27th Oct 2020 (4 years ago)

A Inkster

5/5 Stars
Suzie, elle and Dave took care of me very well would highly recommend... Read more
24th Oct 2020 (4 years ago)

peedub

5/5 Stars
Used Dave at the Corstorphine branch recently for a new build flat purchase and he and the team were excellent. Made things very straightforward for me and communication was great. Would use them again.... Read more
Buyer
7th Oct 2020 (4 years ago)

P Matthews

5/5 Stars
Excellent service from start to finish in selling our property. Their recommended approach to ensuring a successful sale was clearly laid out at the beginning and progress was communicated both verbally & electronically on a regular basis. Staff were very professional & accommodating, even during these unprecedented pandemic times.... Read more
Seller
15th Sep 2020 (4 years ago)

K Messer

5/5 Stars
Just sold a property through Neilsons. Everythong went very smoothly so just want to say a big thanks to Dave Marshall Diane Slessor and the rest of the team for all their assistance. Would have no hesitation recommending Neilsons to anyone I know who is ever selling a property.... Read more
Seller
4th Sep 2020 (4 years ago)

T Cox

5/5 Stars
Neilsons have been amazing from start to finish. When we decided to sell our flat and purchase a new house we appointed Neilsons to deal with the legal side of things and I couldn’t be happier with our decision. Our lawyer Aidan has been amazing keeping us informed and helping us with the things that we were unsure on. His advice and reassurance has been invaluable. Nothing was any trouble to the team and every query we had was answered quickly and clearly. They truly went above and beyond even when we had some last minute problems with our buyers lawyers Aidan and the team worked tirelessly to make sure we got into our new home. I honestly can not praise these guys enough they truly care about their clients and this shines through in every aspect of what they do! Everything is done with your wellbeing and security as their main priority! Thank you so much guys!! You are the heroes of conveyancing !!... Read more
Seller
28th Aug 2020 (4 years ago)

Steve

5/5 Stars
Great service as always from the team! Special mention to Dave Marshall, Elle, Suzie & Diane who are always extremely helpful and quick to reply to questions.... Read more
18th Aug 2020 (4 years ago)

C Anderson

5/5 Stars
We used Neilson’s to assist with the purchase of our first property and were pretty clueless first time buyers. We found Neilsons to be extremely efficient; getting our sale over the line with a very tight deadline, friendly and knowledgeable. They kept us in the loop every step on the way, I will definitely use them again and would highly recommend. Special shout out to Suzie, Claire and Anthea who worked tirelessly to get us into our new home extremely quickly - thank you!... Read more
Buyer
14th Aug 2020 (4 years ago)

P Martin

5/5 Stars
Just helped me purchase a new crib all done with a very high professional standard.... Read more
Buyer
31st Jul 2020 (4 years ago)

Anonymous Home Buyer

5/5 Stars
I have recently needed to Discharge of Security over my property. Due to current situation with COVID-19 I was apprehensive about how I would do this. After calling three solicitors, two in Dunfermline and Neilson’s I opted for Neilson’s. This was based both on cost but mostly because of the friendly and helpful information given from the initial call. During the process I found the process simple and straightforward. I was kept informed and given realistic timeframe. After the initial call there was an email exchange with Claire to completion. I would have no hesitation in recommending Neilson’s for its professional and friendly service. Thanks again Claire.... Read more
Buyer
13th Jul 2020 (4 years ago)

B McKenzie

5/5 Stars
I used Neilsons a while ago when I bought my first flat and found them really good to work with, so 4 and a half years later I knew to use them again to sell my flat and move up the ladder. Their prices are fair and I wouldn’t trust anyone cheaper and I spoke to other estate agents who seemed unnecessarily expensive. I was unlucky with my timing as a few weeks after accepting an offer on my flat we went into lockdown and that brought its own complications. Neilsons were always available to answer my questions, concerns and rants and kept giving a fantastic service. It’s important to mention that many of their competitors did not respond the same way. A big shout out to Ginny and Claire as I know I’m an emotional customer. Now in my new flat, happy and settled I couldn’t recommend them more. They were fantastic at their jobs, especially noted as they were probably working the trickiest market of their careers. Moving home is one of the most stressful things you can do and I wouldn’t do it with any other estate agent.... Read more
Seller
15th Jun 2020 (4 years ago)

S Veitch

5/5 Stars
Neilsons have now acted for me twice, and have always provided professional and responsive service.... Read more
4th Jun 2020 (4 years ago)

A Murray

5/5 Stars
We are delighted to be saying a massive thank you to the team at Neilsons in Corstorphine for concluding our property sale during these difficult times. They kept us informed every step of the way. Thank you all. Aileen Murray and Jason Staines... Read more
Seller
1st Jun 2020 (4 years ago)

M Brown

5/5 Stars
The staff were very professional, friendly and always accessible. They informed us with key information and answered any questions quickly and authoritative throughout the viewing and selling process. We felt confident and happy with the whole process, thank you Neilson’s for your professionalism and guidance.... Read more
Seller
30th May 2020 (4 years ago)

S Daniels

5/5 Stars
I chose Neilsons to help me with my first ever sale, as I had no idea what I was doing or what to expect. They were terrific - particularly as I am now living in the US, and so couldn't come in to the office to sign things (that was kept to an absolute minimum - I only had to post one document) . Everything was explained beforehand, and all the costs were laid out. The flat got an offer after just three days on the market that too good to refuse. Then the pandemic came and everything stopped. However, the contact with Neilsons continued and they explained what was happening as we worked through the delay, and gave me honest and frank advice on how to deal with it, and a buyer that wanted to shift the goalposts, We just completed they conveyancing, and I couldn't be happier. Thanks to all involved!... Read more
Seller
27th May 2020 (4 years ago)

C Abernethy

5/5 Stars
First class service even although it was all done over the phone and video calling due to the pandemic.... Read more
24th May 2020 (4 years ago)

D lewis

5/5 Stars
As first time buyers in Scotland we received excellent advice & support from the Team at Neilsons leading to the successful purchase of a property in Early 2020. Highly recommended.... Read more
Buyer
18th May 2020 (4 years ago)

A Haynes

5/5 Stars
Selling a house can be stressful and especially during these unprecidented times we thought selling our house would fall through at the last hurdle however the service at Neilsons was amazing. Ginny at the Corstorphine Road Branch was an absolute pleasure to work with when dealing with the purchase of our house. What we liked about Neilsons is they are quick to respond through email and went above and beyond when dealing with the purchase. They were always on hand to give us advice and help us through the process. Also on the day of purchase and the hand over of keys we were so surprised at how easy it was and Ginny was first on the phone to updates us with the purchase. We are very grateful for the service that was provided, a very friendly, relaxed but professional service. Thank you!... Read more
Seller
15th Apr 2020 (4 years ago)

I Paterson

5/5 Stars
Recently dealt with Neilsons when purchasing my first property - the service was great and I was kept up to date at all times. Questions and queries were always answered promptly and the process went really smoothly. Thanks again!... Read more
Buyer
31st Mar 2020 (4 years ago)

Murray

5/5 Stars
Excellent service, many thanks.... Read more
20th Mar 2020 (4 years ago)

L Bentley

5/5 Stars
Another great sale, where we felt supported and confident by the team's expertise. Friendly, professional service at competitive prices.... Read more
Seller
19th Mar 2020 (4 years ago)

G Mcfarlane

5/5 Stars
Super service from Karen, Pat and the team. Will defo use again if needed. Bravo... Read more
6th Mar 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
Our experience dealing with the people at Neilsons was excellent. We had no previous experience with selling a property in Scotland as, although brought up in Scotland, we have lived in Canada for many years. The sale was complicated by the fact that we were in Canada when it took place. Neilsons took charge of the whole process. In addition to showing and quickly selling the flat they were extremely helpful in arranging required inspections and put us in contact with surveyors and an excellent accountant who carried out necessary capital gains tax calculations and submitted them on our behalf. What could have been a nightmare turned out to be a dream because of the professional, polite and considerate treatment we received from the people at Neilson's. Well Done!... Read more
Seller
28th Feb 2020 (4 years ago)

I DENHAM

5/5 Stars
My flat sale was completed by the trainee solicitor, Derek Mahood, at Neilsons. The whole process was handled in an extremely efficient and professional manner. I had excellent communication with the whole process, everything was explained in a simple, easy to understand manner. I would certainly use Neilsons again.... Read more
Seller
17th Feb 2020 (4 years ago)

C Dryburgh

5/5 Stars
My sister just bought a house using Neilsons Solicitors. They were friendly and knowledgeable, always keeping her in the loop. She felt very supported through the whole process which can, at times, feel daunting. She definitely recommends Neilsons and would certainly use again! Many Thanks!... Read more
Buyer
1st Feb 2020 (5 years ago)

A Young

5/5 Stars
Selling my Mum’s house has been traumatic because of the significant remedial work required to enable it to be put on the Market - a process that’s taken 5 months. The calm, patient and professional service provided by Megan Sommerville, Sales Administration Manager has been instrumental in making the process as pain free as possible - thank you Megan and thank you Neilson’s.... Read more
Seller
24th Jan 2020 (5 years ago)

J Stewart

5/5 Stars
Very informative, quick to reply. Had no issues selling my property with the company. Staff are lovely and so helpful. Marion Goffin was especially helpful on the phone and by email with myself. Thank you to the team involved!... Read more
Seller
23rd Jan 2020 (5 years ago)

A THOMSON

5/5 Stars
Neilsons were recommended to me and managed the sale of my property in Edinburgh. The service from all of their team was very efficient and professional from start to finish, I would highly recommend them.... Read more
Seller
18th Dec 2019 (5 years ago)

T Abaffy

5/5 Stars
Very efficient, and professional.... Read more
18th Dec 2019 (5 years ago)

MABERUTA

5/5 Stars
We are from Spain and to buy a property it’s very very different. We have been so lucky to meet Neilsons Solicitors to purchase our property in Scotland. Whole team have made a very good job during all this process. It was complicated for us, it’s different culture and a different way to do it. They are friendly and very professional. They have provided an excellent service. Great job and thank you again to STEVE SPENCE and his team Claire Corrieri, Suzie Johnstone and all of them.... Read more
Buyer
17th Dec 2019 (5 years ago)

Anonymous Home Buyer

5/5 Stars
Steve Spence from Neilsons provided me with a thorough understanding and confidence throughout the purchase of my flat. It was my first time but Neilsons were professional and realistic in their advice and yet the process was humanised.... Read more
Buyer
28th Nov 2019 (5 years ago)

J Morrison

5/5 Stars
Can't recommend Neilsons enough! Really appreciated all the time & effort Dave put in to help the process of buying my first home go smoothly. Thanks again... Read more
Buyer
6th Nov 2019 (5 years ago)

A Cetnarskyj

5/5 Stars
We recently used this office to handle the sale of our flat and purchase of a new build property. Their service was excellent and they gave clear advice every step of the way. All fees were summarised up front and there were not any hidden charges down the line. Couldn't recommend them enough.... Read more
Seller
28th Oct 2019 (5 years ago)

C Yuill

5/5 Stars
I have used Neilsons on a number of occasions now and the reason I keep coming back is quite simply the outstanding service. From the outset to closing the deal the team are on top of everything, creating a trusting and collaborative relationship.... Read more
16th Oct 2019 (5 years ago)

K Mcdonald

5/5 Stars
When I wanted to sell my house I asked around for any recommendations for solicitors. Neilsons came highly recommended to me and they did not disappoint. Price wise they were extremely reasonable, especially compared to other quotes I’d had. They were prompt at getting back to me and kept me up to date every step of the way. I first dealt with Sarah who was friendly, professional and extremely helpful. Sarah made sure I was happy and agreed to everything from our offers over price, to the description of my home, the photographs and the layout of the brochure. Once I was happy and the house was on the market. I was passed on to Denise, Denise was fantastic at letting me know when offers came in and discussed through options with me and gave me some great advice. She also informed me of notes of interest and when there was enough interest Denise suggested to put the house to a closing date, even though I was nervous I trusted Denise’s judgment. My house sold for over the value of my home report and all within 2 weeks, to say I was over the moon is an understatement. After the house was sold Kara and Marjorie took over to complete the legal side of things. They were both lovely, professional and only too happy to answer any questions we had. They let us know any updates from the solicitors and checked in once a week to let us know how the sale was going until it concluded. I would recommend Neilsons to anyone and will be using their services again when buying my new home.... Read more
Seller
24th Sep 2019 (5 years ago)

M Hayman

5/5 Stars
We have been so lucky to use Neilsons to purchase our first property in Scotland. Karen, Pat and the whole team have made this a simple process for us. Friendly, warm but still remaining professional, they have provided an excellent service. Great job, well done.... Read more
Buyer
16th Sep 2019 (5 years ago)

N Henderson

5/5 Stars
Neilsons (and Karen Jack in particular) are experts in the world of property conveyancing - of that there is absolutely no doubt. What sets them apart is that although they do it all day every day their customers do it but a few times in life and really need to be taken by the hand and guided through the complex maze of buying and selling. This they do with aplomb. Every call and meeting we had was met with smiling efficiency and the whole thing progressed like a well oiled machine. Many thanks to all.... Read more
3rd Jul 2019 (5 years ago)

G P

5/5 Stars
I was recommended by a friend to Neilsons after receiving very little help or advice from another big name solicitor in Edinburgh. From the very start of the process I was given advice through the stressful process of purchasing a house, especially as a first time buyer. Each step of the buying process was dealt with very professionally, quickly and accurately, not only that but Karen our solicitor was always readily available on the phone when required and a genuinely nice person to deal with. All of the costs for purchasing the property we successfully bid on were very clearly laid out from the very start and no hidden costs arose. Overall I’d highly recommend anyone to give Neilsons a call if you are looking to buy or sell a property as our experience with Karen, Pat and Suzie was second to none.... Read more
Buyer
29th May 2019 (5 years ago)

C Robinson

5/5 Stars
Great service from all departments in Neilsons great advice, service and value for money.... Read more
27th May 2019 (5 years ago)

R P

5/5 Stars
We went through a very stressful situation but Neilsons helped to resolve it.... Read more
26th Apr 2019 (5 years ago)

V Yates

5/5 Stars
Best place for buying and selling. Good team, made remortgaging easy.... Read more
Seller
13th Apr 2019 (5 years ago)

K flockhart

5/5 Stars
Great fast efficient service..from Diane and pat. Thanks... Read more
29th Jan 2019 (6 years ago)

J Sayer

5/5 Stars
Excellent service, very happy with every interaction from Nielsen’s. First time buyer and Nielsen’s made it seem very easy.... Read more
Buyer
24th Jan 2019 (6 years ago)

H Adams

5/5 Stars
I found the whole process at Neilson's very professional all the way through. From the initial meeting at my property, then on to their Property Department and finally on to their Legal Department. I was always kept informed of developments by E-Mail and phone calls and if I required to seek any advice or ask any questions, the response was always prompt and precise. I would highly recommend Neilson's and I would use them again in the future.... Read more
Seller
24th Jan 2019 (6 years ago)

N Watson

5/5 Stars
All of the staff at Neilsons were excellent and very friendly particularly Dave Marshall who was my solictor, he talked took the time to explain everything in detail. He was also very approachable and I think an all round nice man. Jenna was excellent too. I would highly recommend Neilsons to anyone buying a house. ????????... Read more
Buyer
16th Jan 2019 (6 years ago)

R sepiol

5/5 Stars
Professional... Read more
11th Dec 2018 (6 years ago)

K Jelinkova

5/5 Stars
My experience was great from the very beginning. Diane Yates was the fastest to get back to me when searching for a solicitor to start a buying flat process and was very efficient through out. Thank you to the whole team Diane, Suzie and Pat to make our purchase happen. I will certainly recommend you to anyone who wants to buy a new place, thank you!... Read more
Buyer
8th Dec 2018 (6 years ago)

I Park

5/5 Stars
From start to finish Neilsons provided an excellent service and I have no hesitation in recommending them. At each stage I had someone personally taking care of everything and I was regularly updated with the progress. I first met with James, his reassurance and professional manner gave me the confidence to choose Neilsons. Sarah and Denise were friendly, extremely supportive and ensured I had complete peace of mind during the sales and marketing stage. Diane was highly competent and made the the legal side of the sale seem effortless. Throughout the whole process I felt supported by everyone want to thank the whole team for their amazing client friendly service.... Read more
Seller
29th Nov 2018 (6 years ago)

S Velpula

5/5 Stars
Very Professional, attention to detail, helpful, understanding , friendly and offer best service for a very reasonable price. Thank you Neilsons, we are so glad to use your services to boy our first house. We will strongly recommend Neilsons to everyone. Special thanks to Kirsten and Suzie for smoothly dealing with our process efficiently.... Read more
Buyer
25th Oct 2018 (6 years ago)

Kendo

5/5 Stars
Huge thanks to Neilsons … so glad took advice from family & friends and picked Neilsons. An experienced and friendly firm who certainly knew their onions! They helped making buying my first bachelor pad a doddle. High fives to Steve, Kirsten, Elle, Suzie & the rest of the crew at Neilsons. :-)... Read more
Buyer
6th Oct 2018 (6 years ago)

R Vallance

5/5 Stars
1st Class service – Great advice and help at every step of the way. I would consider myself to be a very demanding client - But nothing was a problem for Kirsten and Suzie – who were constantly calm and reassuring throughout the whole process. They both Helped guide us through some rather stressful parts of our Purchase and were always positive and reassuring. I particularly like working via email rather than the telephone – and I never waited long for an emailed reply I found this to be excellent as I mostly went through this process while still at my work desk. I would definitely recommend Neilsons to anyone looking to buy/sell a house.... Read more
Buyer
2nd Oct 2018 (6 years ago)

A Steele

5/5 Stars
I would absolutely recommend Neilsons if you're thinking of buying property - for two first-time buyers with little knowledge of the Edinburgh property market, they went out of their way to support my partner and me during the whole process. I have particular praise for Suzie, Kirsten, and Stephen - they were very communicative and their guidance was so reassuring. Nothing was too much trouble for them. Thank you again for helping us to secure our flat!... Read more
Buyer
2nd Oct 2018 (6 years ago)

A Bushev

5/5 Stars
Very professional and helpful for the short time that we've worked together.... Read more
27th Sep 2018 (6 years ago)

S Wells

5/5 Stars
Can't fault them on anything. Always communicative, helpful and friendly. We felt confident putting our business in their hands.... Read more
16th Sep 2018 (6 years ago)

S Kennedy

5/5 Stars
Diane and Pat helped me both sell and buy a new property with ease. The process was friendly, stress free and relaxed. Brilliant, professional service and would highly recommend them to anyone.... Read more
Seller
14th Sep 2018 (6 years ago)

J Watson

5/5 Stars
Brilliant service from beginning to end, nothing was a hassle for them and they made the whole process a complete breeze. We would definitely recommend in the future!... Read more
11th Sep 2018 (6 years ago)

M Davies

5/5 Stars
Great service.... Read more
6th Sep 2018 (6 years ago)

M Forbes

5/5 Stars
We would have no hesitation in recommending Neilsons! They handled our recent sale/purchase and we felt that we were in extremely safe hands. They were proactive in notifying of us any developments from the very start which made our lives considerably easier. All of the staff were friendly and professional, but a special thanks is due to Diane and Pat for looking after us.... Read more
Seller
6th Sep 2018 (6 years ago)

R Kennedy

5/5 Stars
Nelsons have been a god send through this entire process. As a first-time buyer I had no idea what to expect, made what I thought was going to be a difficult process a much simpler one! I dealt with Kristen Olverman who was an absolute pleasure to deal with, super friendly and highly knowledgeable. Always kept me updated never had to go chasing her for an update. Kristen took a weight of my mind buying my first property as I knew it was in her very capable hands. Highly recommend Nelsons!... Read more
Buyer
31st Aug 2018 (6 years ago)

R Inti

5/5 Stars
Experienced staff... Read more
29th Aug 2018 (6 years ago)

R Campbell

5/5 Stars
As a first time buyer, I was very happy with the service and guidance provided by the team. I was kept updated through the entire process and my questions were answered quickly. Additionally, just before the sale went through, Kirsten cheekily managed to negotiate the seller down in price on the basis of affordability.... Read more
Buyer
28th Aug 2018 (6 years ago)

E Cetingoz

5/5 Stars
Excellent service and friendly efficient staff. Been using for almost 20 years and would not consider any other Edinburgh based solicitor.... Read more
14th Aug 2018 (6 years ago)

D Carboni

5/5 Stars
I'd happily recommend the team at Nelson's. I had a good experience buying a home in Edinburgh in a highly competitive market. Friendly, efficient and thorough I felt confident things were in hand at each step along the way.... Read more
Buyer
14th Aug 2018 (6 years ago)

M Clements

5/5 Stars
Faultless service and always available to answer queries quickly and professionally. My family have used Neilsons (this branch in particular) for years. I would highly recommend.... Read more
12th Aug 2018 (6 years ago)

A McIntyre

5/5 Stars
We would thoroughly recommend Neilsons we did all our conveyancing through them when we moved house. Kirsten and Ginny kept us updated all of the way throughout the process and gave us amazing servicing through out the process. Their pricing structure is extremely competitive and great value for money.... Read more
6th Aug 2018 (6 years ago)

N Oludipe

4/5 Stars
Neilsons are very thorough and make sure everything lines up to ensure a successful completion on transactions. They provide professional services in all deals executed and the rigour they put into those transactions means you can rest assured about compliance with various legislations.... Read more
1st Aug 2018 (6 years ago)

B G

5/5 Stars
Neilsons were absolutely excellent when we were buying our new flat - they offered sage advice and were extremely supportive throughout. Due to their care and professionalism the whole process only took 6 weeks. We really couldn't have asked for a better service!... Read more
Buyer
21st Jul 2018 (6 years ago)

F Stiven

5/5 Stars
Neilsons have been increadable through this entire process. As a first time buyer I had no idea what to expect but they were there to help every step of the way. Very friendly and knowledgable staff! Highly recommend Neilsons!... Read more
Buyer
14th Jul 2018 (6 years ago)

A Slater

5/5 Stars
Neilsons was recommended to me by a friend and I was not disappointed. They were very approachable and helpful - great for a first time buyer!... Read more
Buyer
1st Jul 2018 (6 years ago)

G Vontitsos

5/5 Stars
Kara Marriott was our solicitor and she was an absolute star from start to finish. Totally satisfied with the service they provided and would use again for sure.... Read more
22nd Jun 2018 (6 years ago)

S Smith

5/5 Stars
I would recommend Neilsons to anyone who is selling their house or purchasing a new house (or both). I was selling my flat and purchasing a new house, and I am very thankful I chose to do everything with Neilsons. I had a lot of bad luck with the original buyer of my flat backing out on the final day. My flat had to be put back up on the market and thankfully I found another buyer with 1 week ---- all thanks to Neilsons organisation and professionalism. I encountered another disaster when my bank (Halifax) had not bothered to set my mortgage up properly with 2 days to go until I was due to move in. They had a ''Roll Number'' which is about as useful as a chocolate teapot!!!! (If you're reading this review and you're not sure on this, double check what your bank has sent you. No matter what, you NEED an Account Number!!!!) Thankfully Kirsten at Neilsons was brilliant and really stepped up to get everything sorted. In the end, after all the stress, I managed to move out of my flat and into my new house on the same day. Neilsons prices are very fair, and the level of service is brilliant. For a short while I had considered an online agent like Purple Bricks, but one of my friends is having a complete disaster with them and is disgusted by their total lack of care and complete ignorance. Be warned, these online agents have no soul!!! When I told them how brilliant Neilsons were they were devastated and now wish they had followed suit and chose Neilsons as well. If you want to sell your house and you want an agent who can always be contacted, will advise you on each step, and really cares about your sale (or purchase) then Neilsons is who I would recommend.... Read more
Seller
12th Jun 2018 (6 years ago)

I Fleming

5/5 Stars
Very helpful.... Read more
7th May 2018 (6 years ago)

C Kenny

5/5 Stars
Just got our house! All done and dusted within a month. All the staff at Neilsons that I dealt with were extremely helpful and friendly. Highly recommend Stephen Spence and especial thanks must go to Kirsten. She was particularly helpful when I was getting a bit stressed about everything. I would happily recommend Neilsons at St John's Road, Edinburgh.... Read more
Buyer
4th May 2018 (6 years ago)

J Gilligan

5/5 Stars
We have now used Neilsons over a 13 year period and have recently bought our new home with their help. Even though we do not live in Edinburgh, the service we have had from Dave Marshall and Jenna Logan, and team, has been first rate. Excellent communication skills, reliable, supportive and efficient. They have consistently taken the stress out of selling and buying a new home, and we would recommend this firm wholeheartedly.... Read more
Seller
6th Mar 2018 (6 years ago)

A Shapland

5/5 Stars
I would highly recommend this company. Kind, helpful and a joy to talk to. Efficient, on the ball and best of all great value for money. Couldn't fault them.... Read more
13th Feb 2018 (6 years ago)

C Boy

5/5 Stars
Never dealt with Neilsons before but after property purchase, they’re now dealing with more legal matters for me. Excellent service from Kirsten and Margaret. Great service!... Read more
Buyer
5th Feb 2018 (7 years ago)

A hill

5/5 Stars
Great personal service and excellent knowledge and skill to negotiate through a challenging mortgage application and purchase. Couldnt get better. Thanks to all... Read more
Buyer
2nd Feb 2018 (7 years ago)

J Devereux

5/5 Stars
I have dealt with Neilsons at 138 St John's Rd with over 5 properties so far for both buying and selling property. I specifically dealt with Dave Marshall, Kirsten Olverman, and Suzie Johnstone, they are all extremely friendly and approachable both over the phone and face to face. It makes what is usually a stressful ordeal a pleasant one when dealing with property. Most recently, Kirsten put forward a offer for me on 3 properties with 20 minutes notice on a busy Friday without any hassles, nothing seems to be of an issue when doing business with this well run establishment. For icing on the cake, the prices are very competitive and fair. I would highly recommend anyone looking at dealing with property or the likes using Neilsons as a protocol for buying, selling, renting and more. Regards Jordan... Read more
Seller
26th Jan 2018 (7 years ago)

G Marimuthu

5/5 Stars
Thanks very much for your support during the process and answering my question to the detail each time. Dave kept comfortable all the time during the process as he is available to discuss, if there is need to reach him. Honestly I am delighted with your service. So, I am sure I will use Neilsons service again if there is a need and also happy to recommend to my friends as well without any hesitation.... Read more
22nd Dec 2017 (7 years ago)

M Laing

5/5 Stars
Excellent service, Diane and Suzie were both fantastic at guiding me through my first time home buyer process, and handled it professionally and kept us updated when circumstances lead to complications regarding the entry date. Thanks again to Diane, Suzie and the rest of the Neilsons team for making our buying process so smooth.... Read more
Buyer
17th Nov 2017 (7 years ago)

T Rauta

5/5 Stars
Very professional solicitors! They will make time to explain and support you!... Read more
11th Nov 2017 (7 years ago)

E Bentley

5/5 Stars
Excellent; efficient, prompt and friendly service... Read more
7th Jul 2017 (7 years ago)

R Harper

5/5 Stars
TLDR; If you're purchasing a new home there is nobody better on the market at such brilliant quality & price. Neilsons is a one stop shop and will let you cut through the BS. Thanks to Dave & Diane Y at Neilsons I'm now finally in my first home after a crazy turn of events with the Builder. Long story short there was some corporate lies being told which pushed my move in date out at a point when I was officially homeless! Thanks to Diane & Dave's amazing network of contacts in the property game and in local councils, they managed to bend the builders arm to cover all costs I accrued due to the Builders mess up - which the builder wouldn't have done without Diane doing some digging to prove misinformation. Saved me well over £500, lots of stress and they did all that extra work (many hours extra) for no extra fee! 5 Stars!... Read more
Buyer
3rd Jul 2017 (7 years ago)

R Henry

5/5 Stars
We are not from Edinburgh and happened upon Neilsons by chance just popping in to ask a short question. But we were soon being directed by Marjorie who is a complete gem. There is no doubt that her advice helped us secure the property we wanted with complete confidence. She is a font of all wisdom on all property related subjects. Fiona too, who took on the conveyancing was superb, keeping me informed about progress and advising on all the legal matters. This purchase was painless and hassle free. Thanks to both. Roslyn, Donald and Peter Henry... Read more
Buyer
25th Mar 2017 (7 years ago)

D Coakley

5/5 Stars
Thank you to Steve, Jenna, Suzie and all the team at Neilsons for helping me secure my first home. I am extremely grateful for the excellent level of service and attention to detail throughout the process. Being a first-time buyer unfamiliar with the purchase process in Scotland can be a bit daunting, but I received constant guidance and reassurance from the team at each stage. I was always kept up to date with progress, and received prompt professional advice on the best course of action at each stage. The entire process was extremely smooth from start to finish, due largely to the consistent efforts from all the team in ensuring everything was in place well in advance of our completion date. I was also extremely impressed with the negotiations on my behalf from both Jenna and Steve. I felt lucky to be picking up my keys on St. Patricks Day, but I know nothing was left to chance by the team at Neilsons :) I would highly recommend Neilsons Solicitors & Estate Agents o anyone thinking of buying or selling their home!... Read more
Buyer
22nd Mar 2017 (7 years ago)

T Davies

5/5 Stars
Dave, Louise and all the staff at Neilsons made the process of buying my first home pain free. They explained the process simply, with a lot of patience and were very communicative. A great, friendly service.... Read more
Buyer
22nd Feb 2017 (7 years ago)

G Hunter

5/5 Stars
Had a great service from neilsons all staff that i dealt with from putting the flat on the market to selling not only gave great advice but took time to listen to our views as well... Read more
Seller
13th Feb 2017 (7 years ago)

S Matthews

5/5 Stars
Thank you Neilsons for selling our home. After 4 years of trying to sell our rural home (a property with a particular appeal), we had tried using online estate agents and had massive quotes from several other regular estate agents but we took advice and recommendations that Neilsons would be our best option, for price, for their marketing and friendly assistance. That advice was true and our experience with Neilsons has been excellent; from the first prompt home visit with Karen Woods who took such care and attention to the photographs and listened to how we wanted to market our property. Then to the on going support and assistance from the team at Costorphine Branch, Edinburgh, in particular we thank Denise Burnett our Property Sales Negotiator, who was always understanding and accommodating to our needs, nothing was too much trouble for Denise and she always phoned back or emailed as she promised. Denise even phoned my husband and I whilst we were on holiday in Spain to advise us of an offer. Neilsons solicitor David Marshall concluded the sale and continues to assist us other matters. I can thoroughly recommend Neilsons Solicitors and Estate Agents.... Read more
Seller
10th Feb 2017 (7 years ago)

I Nelson

5/5 Stars
Bought my first home through Neilsons and we are very happy with all aspects of the service we received. As this was our first purchase we knew nothing about the house buying process and Neilsons made the entire process from initial offers to completion straight forward. Very affordable service - I know 5 other couples that have used them and all would recommend.... Read more
Buyer
25th Oct 2016 (8 years ago)

S Bunch

5/5 Stars
Excellent service from Dave and his team. He really took the time to talk us through the process and made sure that we were able to get the house we wanted, whilst not being at risk by coordinating timings really well. Would highly recommend.... Read more
20th Aug 2016 (8 years ago)

I Pirrie

5/5 Stars
The team where fantastic and very supportive through the stages of my mother house sale, the process was made easy through the friendly and professional service, i would highly recommend them.... Read more
Seller
1st Aug 2016 (8 years ago)

R Dowell

5/5 Stars
Girlfriend and I recently bought our first flat with Neilsons. We worked with a few different members of the team and they were all very friendly and helpful. We ended up having to move pretty quickly and the team were fantastic at getting everything organised in a short space of time.... Read more
Buyer
4th Jun 2016 (8 years ago)

C R.

5/5 Stars
Great service! Considering I was selling a flat in the UK while living in Australia I was very happy with how easy the process was and how Nielson's helped me through each step. Thanks!... Read more
Seller
4th May 2016 (8 years ago)

K Karam

5/5 Stars
For the second time Neilsons have done a super job and helped me to buy a flat. They are professional and swift in their responses and advice. I would recommend them and will be using them again in the future, I hope. Good luck with your buying/selling.... Read more
Buyer
13th Apr 2016 (8 years ago)

L Georgeson

5/5 Stars
I had a great experience buying a first time property through Neilsons. From start to finish the process was very smooth with help and all my questions answered quickly. The team were very helpful and guided me through effortlessly. I would highly recommend Neilsons to any family and friends.... Read more
Buyer
23rd Mar 2016 (8 years ago)

K (killermcgiller)

5/5 Stars
I bought my house through Neilsons last year and was very happy with the service they gave from start to finish. They explained the whole process from the start so that I knew what to expect and my purchase was efficient and smooth. They took care of everything so that I didn't need to worry about any steps in the process being missed, and communication was great throughout. Highly recommended.... Read more
Buyer
13th Mar 2016 (8 years ago)

J drysdale

5/5 Stars
My partner and I have recently bought our new house through Nielsons and were delighted by the fantastic service they provide. Having bought and sold properties in the past through other agents we were use to the headaches of buying property but were pleasantly surprised at how smooth they made the whole process. We will continue to buy and sell through Nielsons in the future and would highly recommend them to anyone looking to do the same.... Read more
Buyer
3rd Feb 2016 (9 years ago)

D M.

5/5 Stars
I recently used Neilsons to buy my first ever flat. As a first time buyer I wasn't familiar with the purchase process at all but they truly made everything as stress free as possible for me. I arranged my mortgage, Will and Power of Attorney through them also. Big shout out to Sheila, Steve, Ginny and Debbie for all their assistance. I would not hesitate to recommend Neilsons and will definitely use them again in the future :-)... Read more
Buyer
1st Feb 2016 (9 years ago)

M Garrido

5/5 Stars
I am absolutely delighted with Neilsons. My boyfriend and I were selling both our flats and buying a new one through them. Both were sold within 4 weeks for more than the valuation price. The purchase of the flat went smoothly. Their fees were cheaper than other companies we contacted. We are very happy we went with them.... Read more
Seller
3rd Nov 2015 (9 years ago)

A C.

2/5 Stars
Sold the property with Neilsons. Property sales negotiator was good but I experienced lack of feedback after the viewings and although they say they have in place a system to get feedback, it was very inefficient. I had about 30 viewings for the property and only feedback from 5-10 people. I was told "We cannot continuously hound a viewer until they answer our calls. If we did this they would probably not view any of our properties", which speaks volumes on their ethics. I had the impression that the buyers had greater leverage than sellers (which are actually the ones paying the fees and their salaries). However, I received their sincere apologies, "after asking them over the phone" while my emails were still bouncing between team members...... Read more
Seller
3rd Aug 2015 (9 years ago)
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