W Vanhinsbergh
Ali was super helpful when we first moved in a few months ago and needed some appliances fixed. Everything was sorted very quickly and his responsiveness was really appreciated!... Read more
Tenant
5th Feb 2025 (7 weeks ago)
W tam
They good service and hepl people needed, because iam no good English , but they stiil hear me and they know what I want.Thank you Ali so much.Happy .... Read more
19th Dec 2024 (14 weeks ago)
D Broomhall
Relocators are the worst lettings agents I've come across in 10 years of renting in London. Ali is rude, arrogant and unresponsive. They couldn't care less about tenants or their properties - do not rent with them. They made fraudulent claims to take £500 off our deposit at the end of the tenancy - thank god for the DPS service who gave us the full amount back. DPS exists so that agents like these can be put in their place. Zero stars.... Read more
Tenant
4th Oct 2024 (25 weeks ago)
N Gupta
Relocators are the best letting agents I have used as a landlord and my tenants are very happy with them too. They are very experienced, always ready to help and make things run smoothly. Thank you Kamran and Ali.... Read more
Landlord
5th Sep 2024 (6 mo. ago)
C Oatway
Kamran and the Relocators team did a fantastic job as always. We have worked with them for many years and they have never let us down.... Read more
Landlord
12th Aug 2024 (7 mo. ago)
L Hancock
Thanks Ali for all of your help with the move - everything has been really smooth so far and loving the new house!... Read more
20th Jun 2024 (9 mo. ago)
N Lee
It was fast and smooth transaction. Kamran was excellent on communicating with us and very helpful during the completion of requirement needed to rent the property.... Read more
Tenant
15th May 2024 (10 mo. ago)
C Wood
Viewing and the process of renting from Relocators was smooth. Kamran was easily contactable and communicated what was needed to push things forward in a timely way. Flat key handover now complete, and I would recommend so far!... Read more
Tenant
8th Mar 2024 (1 year ago)
E Simison
It was my first time renting in the UK and the agent was super helpful in guiding me through the whole process.... Read more
Tenant
18th Jan 2024 (1 year ago)
T Hanifin
Dealt with Kamran for our letting. Very professional, acted promptly and very helpful with any issues. Would recommend!... Read more
Landlord
19th Dec 2023 (1 year ago)
D O'Hare
I am currently a tennant in one of the properties. We have a had a really good experience relating to the house and our in our second year living here. With relocators, our agent Ali has been really attentive to any problems we have had in the house and has always had these sorted on the day we raise these which has been great!... Read more
Tenant
6th Dec 2023 (1 year ago)
164!
Huge thanks to Kamran, who just helped us secure a property that had a lot of competitive offers and went out of his way to make sure that we got the house. Very understanding and fair unlike most housing agencies that just want to rinse you for your money! Big ups to Kamran :)... Read more
Buyer
2nd Dec 2023 (1 year ago)
L Watkins
Kamran is always very helpful and prompt!... Read more
24th Nov 2023 (1 year ago)
H FitzHerbert
Relocators are by far the best letting agent we have used! Kamran has been so helpful throughout. He was very happy to answer our questions when it came to the viewing and paperwork and took time out of his day to check in on us once we had moved in and even helped us with understanding the boiler! This company had been nothing but friendly and highly organised and we have found the process very smooth. I would definitely recommend Relocators if you're looking to move as I cannot fault them!... Read more
Tenant
14th Nov 2023 (1 year ago)
G saverio
I know Relocators Agency from some years .Kamran and Ali ,they manage perfectly all my Needs about the flat .in the past I had bad experience with other famous estate agency. Kamran and Ali ,they know the area perfectly , giving their correct opinion about all problems can happen !the comunication Is quickly and effettive . I m living frequently not in London and they manage my situation with serious and correct approach. I recommend their estate agency as the only agency giving to a tenant or a landlord peace of mind. Chapeau as telling in France !... Read more
4th Sep 2022 (2 years ago)
N Manuel

I had a very bad experience with this agency specifically With Ali.
He was late to the viewing despite the office being a 30 second walk to the place and I had to call him and he didn’t give any apologies. He did not inform me it was going to be a group viewing. The property was advertised as a 4 bed however when I viewed it was said to be a 3 bed. I would email/ text him with questions yet I would receive no response then I would call the office and ask to speak to him and he would answer showing he was ignoring my calls. I ended up putting an offer in however he didn’t let me know the outcome and I had to keep calling . Overall very bad experience
RESPONSE TO YOUR REPLY: if the property was advertised as a 3 bed why would Ali say at the viewing he apologies to the other people who wanted a 4 bed as he doesn’t not have the correct license for the property. This led to people leaving the viewing as it was badly advertised. In addition, Ali never called me to decline my offer ,never he didn’t provide me with a response despite me calling him so do not lie . You have many bad reviews about Ali which show my experience was not alone . He was very unprofessional and rude and most importantly he never got back to me with the outcome of my final offer so do not lie.... Read more
30th Jul 2022 (2 years ago)
L Ryan
Having met a number of professionals at a recent event for landlords, Kamran stood out by a mile. I was actually very impressed with his whole approach. He appeared very experienced and answered every question I had comfortably which gave me confidence as I am a tough cookie! I manage my portfolio myself but have been considering using an agent for a while now. I was very hesitant as you hear all kinds of horror stories but after speaking with Kamran I have faith in agents again.
I thought choosing an agent would be a difficult choice but Kamran has made that decision quite easy for me! His knowledge and the fact he is a landlord clearly shows he understands what requirements a landlord and tenant have. Relocators will be dealing with my rentals when my properties become available and look forward to working with Kamran.... Read more
Landlord
5th Apr 2022 (2 years ago)
L Darknell
Just gone through the process of finding a house for rent through Ali at Relocators. Our experience was good - we appreciated that we weren't put in a bidding war with lots of other tenants, and the process went through smoothly. Ali was up front and honest throughout, we really appreciated it. Thank you!... Read more
Tenant
4th Mar 2022 (3 years ago)
K Miller
I use a number of agents and have known Kamran for over 15 years. Whenever I've been stuck on a project and called him, he has always been able to come up with a solution and is able to think outside the box. He is a genius when it comes to development projects and the epitome of a great estate agent. I've been a developer for 30 years and he is definitely one of the best in the business.... Read more
29th Jan 2022 (3 years ago)
Alan
I discovered Relocators after walking past their office on Mile End Road. I dealt with Kamran who was very personable and had a relentless work ethic, traits you want when someone is selling your house! He had a pragmatic approach and he knew the area well. He had a clear plan on how I needed to market and what sort of buyer to expect. He calmly explained the whole process and gave me confidence in him.
This is why you can't beat a traditional independent estate agent on the high street and a good one is worth their fee. I look forward to working with Kamran and cannot recommend Relocators more highly.... Read more
Seller
26th Jan 2022 (3 years ago)
A Jalil
They were really excellent! They managed both our letting and sales.
They found a really good tenant and we got monthly invoices from them.
Very professional.
They kept us up to date with the sale process. We knew exactly how everything was going.
Thanks guys!... Read more
Seller
28th Jun 2021 (3 years ago)
I Iraqi
I have been very disappointed by the service of this agency. After visiting a property I was highly interested in, the agent never called me back nor answered my messages knowing that I have tried to reach out. Very unprofessional!!! The least is informing the person taking the time to visit that it wont be possible to rent for x or y reason, but disappearing and ignoring the messages is rude. Not recommending this agency.... Read more
Tenant
17th May 2021 (3 years ago)
M Ramzan
Very experienced and professional staff, always willing to go the extra mile for clients. Highly recommended.... Read more
3rd Mar 2021 (4 years ago)
H Emma
Agent was late, showed us a house that after contacting the council we were informed didn't have an HMO license. Waste of time.
EDIT:
downgrading to 1 star as Ali (the agent) just called and gave some angry spiel about how he wasn't late and some irrelevant info about how the LL didn't need a license for 2 people (when we were a group of 3). Wasted my time a second time round ????... Read more
Tenant
2nd Mar 2021 (4 years ago)
W Lu
My experience with Relocators, and more specifically with Kamran Hussain, has been highly positive. When I first came to London, Kamran helped me locate and secure a tenancy at a flat for good value at a very strategic location close to everything that East London / Shoreditch has to offer and more importantly, moments away from the office. Throughout the tenancy, Kamran has been responsive and helpful, and very reasonable, practical and accommodating with queries and requests. Pleasure to deal with. Would recommend.... Read more
Tenant
11th Jul 2020 (4 years ago)
F Lochin

With my partner, we had recently recourse to the services of Relocators UK to rent an appartment as tenants. I experienced my fair share of flat renting over the last few years in different countries ( France, Belgium, China) and the process we went through with Relocators was by far the smoothest and most efficient. They managed to cope well with the current situation, still being able to provide quality prestations using appropriate tools, from the setting up of a visio visit to a fully automated a digitalized references checking process.
We have been dealing with Ali during the whole process and we could not recommend him more as he showed a true sense of professionalism, a strong reactivity, was available to answer the questions we had along the way and always keen on finding solutions to accomodate us when necessary.
We also wish to highlight that with Relocators UK, the relationship does not deteriorate in any way once the tenancy agreement is signed and we have been provided with continuous quality interactions ever since we moved in. To sum it up, Relocators has been able to alleviate the mental load that finding the right appartment often tends to be, making it a truly enjoyable experience and allowing us to rapidly be able to focus on all the other aspects such a change generates.... Read more
Tenant
19th May 2020 (4 years ago)
A Jawaid
Rented a flat for 5 years. I never missed my rent but when I gave my notice in Feb 2020 for 6 weeks, the Agent Ali became, rude and has used Racists terms " that is why I don't give house to Asians" although he himself is an Asian. When ever I have asked him to get repairs, he never picks up the phone or co operates. I still have got all messages sent to him for 5 years. Arrogant guy.... Read more
Tenant
13th Apr 2020 (4 years ago)
??
Please everyone, don’t choose Ali as your agent!
Ali is literally the most irresponsible and rude agent I have ever had. All he has done is asking for money, nothing else, really arrogant and never reply any emails except asking for money. A real hypocrite... Read more
14th Oct 2019 (5 years ago)
__

Update to review below.
After 9 months of hell with neighbours we contacted relocators as we were about to instruct our solicitors. We advised them that our home was ruined by marijuana smell and I was now in care of NHS for complex cough. Ali advised he could do nothing about tenants smoking cannibas in property and asked me to send footage of tenants smoking joints in their back garden. I felt best not to even attempt to argue with him about cannibas being illegal drug inside or outside as it would be wasting my energy. Instead I contacted police who attends property immediately. Tenants admitted they were using cannibas to police and said they would stop. On last two weeks alone tenants have been seen removing drugs from their van. Police notified. A female who does not live at property has been recorded on CCTV footage opening ground floor window to gain access to property because said tenants are too stoned to open door as she knocked for about twenty minutes. Doors are still slammed at 12 am and 4am every morning .. alarm clocks left on from 5am in morning with windows open and all Ali from relocators is do is deny telling one of the neighbors that he advised they would be out by end of August. We have been advised tenants are to leave by end of September. Honestly almost a year of living hell with two sets of relocators tenants. Whole review can be verified with police and council reports.
I would advise landlords not to utilise this service.
We live next to a property managed by Relocators. The quality of their tenants is awful.
Both sets in two years reported to police and the council. The old set would have parties in the street in early hours of morning. The new set have a marijuana farm growing in the property. Have abused elderly residents in the street by punching their windows at night, and are now dealing with debt collectors from the previous tenants. All issues were raised with Ali who lied about being a manager of relocators when actually he is owner, he told us the owners were not around. He is also in denial and lies about visiting property to inspect. When challenged on this he became aggressive on call to point I had to hang up. We now have police visiting today due to smell of marijuana coming into our property. Awful estate agent and awful tenants, our poor landlord next door is now getting a court summons.... Read more
Landlord
9th Sep 2019 (5 years ago)
A Fredriksson
Amidst the stress of finding housing in London, Kamran helped us to sort through it and move into a new place that we now feel lucky to live in. He was understanding and accommodating of our needs, and very timely in his responses, which enabled the process to be smooth and efficient. Thank you!... Read more
Tenant
18th Aug 2019 (5 years ago)
C oleniuc
I was recommended to use Kamran after having a bad experience with another company and I am glad I was! He is a very professional and extremely knowledgeable individual. He was confident in what he advised and is head and shoulders above any other estate agent I have dealt with. I highly recommend him.... Read more
18th Jun 2019 (5 years ago)
T Parente
I have been with these agency for 4 years now and Kamran was the one looking after us. Kamran is very professional and efficient. He is always available whenever I have concern about the flat and he make sure this will be attended. Also credit to those two guys who always come and fixed any problems I have raised. I would say these agency is trustworthy, efficient and professional.... Read more
Tenant
28th May 2019 (5 years ago)
S Est

Beware : very unprofessional services. They will fill your property with very strange individuals. We have had one set referred to council and this set referred to police for crime. Ali does not wish to acknowledge any issues. We are raising issue with DBIS as a result.
Update : Ali of course knows who this is. Strange individual refers to his tenants thinking it is a good idea to abuse an elderly resident at night by punching his window as they walk past. Strange individuals means people who don’t work and smoke weed at home all day. Property is overcrowded with these people. Myself and another neighbor went out of our way to try and resolve issue with Ali. His denial of facts makes him looks completely unprofessional. Unfortunately it has gone further than he thought it would. His manner is aggressive, hostile and fraudulent. We have informed landlord and police are calling to property today to deal with marijuana farm.
Ali’s claims to deal with issues professionally is to shout down a phone like a gangster and lie about his ownership of company. Unfortunately that doesn’t work on educated people. We have raised this processing of an official complaint with relocators regulators and await outcomes.... Read more
Landlord
22nd Apr 2019 (5 years ago)
J Hubbard
Relocators have been incredibly responsive with our queries. We have been in our property for nearly 2 months now and even though there have been 3 incidents, Relocators have coordinated initial assessments within a couple of days of asking. For example, the washing machine was replaced the day after it was diagnosed as being broken. Ali has been incredibly friendly and efficient with his response.... Read more
Tenant
16th Nov 2018 (6 years ago)
Y raza

Was renting as a tenant with these guys last year. This is honestly the worst agency I have ever dealt with. I am a landlord myself and would never dream of employing a service like this. A few examples:
- agent wouldn’t believe us when we reported issues in the flat. He often tried to blame us for issues that went wrong in the home as an excuse not to deal with them, even though we were conscientious and houseproud professionals.
- We had to live with stinking drains for over a year and he wouldn’t send a plumber- despite paying over £2000 rent a month.
- agent was aggressive and unpleasant from the moment contracts were signed (Ali). He had such little respect for tenants or pride in what he was doing. When we made appointments with him, he’d often show up an hour late- or not at all.
- agency are absolute fraudsters when it comes to deposit return. They will take every step possible to invent damage. They literally have no ethics. They only stopped when we engaged a lawyer to highlight our rights.
In summary, there is enough choice in the property market NOT to settle for this agency. Even if the flat you find is nice, think long and hard about whether you want to enter in to a contract with these guys. We wasted a lot of time and energy trying to deal with Ali’s combative and unprofessional attitude- shocking when you are paying these guys hundreds of pounds in commission.... Read more
Tenant
21st Oct 2018 (6 years ago)
B Prebble
I called this company several weeks ago to expressly ask that my address be removed from any and all marketing communication. I was promised it would be and am now looking at yet another letter from these people. I called 4 times to discuss the problem before writing this review but no one ever picked up. GDPR states that i have the legal right to choose not to receive marketing if i don't want to. It should also be opt-in not opt-out which seems to be the industry standard. Im sure this negative review will finally get a response- so sad that thats the only way to do so these days.... Read more
25th Aug 2018 (6 years ago)
A Borthwick
Very happy with their service over the last 2 years. Quick, reliable, efficient, and fair.... Read more
19th Aug 2018 (6 years ago)
E Tarratt
I can not sing praise enough for Relocators, from day one they have been professional and understanding. This company is like a different breed of letting agent. The best experience I have ever had with such a service, in 23 years of renting. Nothing is ever a problem, everything always dealt with efficiently and respectfully.
Kamran and Ali have really looked after me and made me feel protected as a tenant whilst honouring and clarifying the landlord’s position with sensitivity. I really appreciate everything they have done and consider them to be entirely trustworthy. I will always recommend them.... Read more
Tenant
14th Jul 2018 (6 years ago)
A Lineham
Left on doorstep of property for half an hour with no information and when called the office was offered no apology and hung up on.... Read more
24th Aug 2017 (7 years ago)
S Varadha
I lived in brighton road for 5.5yrs ..kamran was brilliant and excellent service for 5.5yrs looked after well very..i never seen these kind of letting agent like kamran ..i lived in this country for 14yrs lived in some houses but never get these kind of service from letting agent.iam really thank full to him..good luck kamran for your future tenants.... Read more
Tenant
12th Aug 2016 (8 years ago)
J Myers
Kamran has been a fantastic estate agent for us. Everything was handled professionally from day one. Things were kept simple and easy to understand. He was professional and if we had any concerns with the property they were dealt quickly, calmly and professional.... Read more
11th Jun 2016 (8 years ago)
A Oppido
I'm a Landlady letting my property through Relocators on a full management basis. I have nothing but praise for their efficiency, straightforwardness and professionalism. The agents are very friendly and offer honest advice and support. Their fees are also very reasonably priced. I would recommend their service to anyone wishing to let their property fast and smooth. Excellent job so far! Keep up the good work! Many thanks.... Read more
Landlord
15th Feb 2016 (9 years ago)
N Poxon
Always helpful, friendly and quick to respond whenever we had any issues with the flat. They provided a really efficient service for handling contracts on both signing up for and leaving the place. I would recommend using them to anyone, and certainly over and above the larger high street letting agents.... Read more
Tenant
15th Sep 2015 (9 years ago)