A Dhokia
James and his team were fantastic. Unlike so many other estate agents we have dealt with communication was brilliant. We felt a true sincerity from everyone we dealt with, genuine professionalism through and through. If we ever choose to sell our beautiful new home, we'll be going back to Powells.... Read more
Buyer
11th Nov 2024 (14 weeks ago)
M Hastwell
My brother and I both live overseas with James Powell engaged to sell the family home in Edgbaston. James managed to sell the property quickly at a great price, whilst providing detailed and quick feedback/updates throughout the process. We could not have asked for a better service from start to finish. Don't waste your time with other Estate Agents - this is the company to use!!... Read more
Seller
6th Nov 2024 (15 weeks ago)
A Collett
We were very happy with the service that Robert Powell gave us when re-letting our property, but especially the service we received from Jaydon.
Jaydon kept us updated regularly, the tenant was able to move in quickly, and the legal/contract side was all taken care of professionally.
It makes a refreshing change to deal with a Lettings agent that actually cares! Thankyou.... Read more
Landlord
1st Oct 2024 (20 weeks ago)
S Guo
Jaydon is an absolute pleasure to work with! He's incredibly responsive and always kind when communicating. He helped us find and rent a beautiful home, and we couldn’t be happier with our experience. Highly recommend his services!... Read more
Tenant
23rd Sep 2024 (21 weeks ago)
M al-ani
I purchased my new home through James Powell, who was initially highly recommended. What an incredible journey from start to finish. Very thorough and professional. Helped almost everyone in the chain to get the job done! Felt the most comfortable to speak to if I had any questions. Thank you for all your constant support till key exchange. HIGHLY RECOMMEND... Read more
Buyer
11th Sep 2024 (23 weeks ago)
P Rodrigues
We have had a very good experience in the way Robert Powell handled our tenancy and negotiations especially Jaydon who was responsive at all times. Would definitely recommend them.... Read more
Tenant
26th Aug 2024 (25 weeks ago)
D karbasi
It has unprofessional and amateur staffs due to they didn't keep in touch with me about canceling of appointments for this reason i waisted too much time.... Read more
26th Jul 2024 (6 mo. ago)
D Akbari
It was embarrassing working with them, Although we had an appointment and we had been told the landlord wouldn't decide untill the last viewing they had cancelled it without informing us and when we were at the location they called us to say the landlord has already chosen another tenant ???? So disrespectful and unprofessional. I don't recommend that any of you deal with them cause they are unreliable and liar.The picture I attached is the exact location we were waiting for them now but......... Read more
25th Jul 2024 (6 mo. ago)
L Lee
We are delighted with the sale of our family house through Robert Powell Estate Agents.
James (Powell) was professional, responsive, measured and extremely helpful throughout. Thank you James!... Read more
Seller
5th Mar 2024 (11 mo. ago)
S Hall
I've been looking for flats in Birmingham for about a month now and had a range of bad experiences with other agents - group viewings, lack of transparency about rental prices, encouraging competitive applications etc. Robert Powell have been great so far. Jaydon was really helpful and professional during the viewing. He was also open and transparent during the offer process and Jaydon and colleagues in the office promptly answered any questions. Thanks for all your help finding a great flat :)... Read more
15th Feb 2024 (1 year ago)
A Preece
Any tenants who are thinking of letting with these, please be ready to set aside a minimum of £140 of your deposit because as they admitted to me themselves to me on check-out day, the cleaners are already booked at your expense before the check-out report has even been started - which of course consists of photos taken at cherry picked angles with the flash on to find the slightest of water marks or dust. Fortunately their paperwork wasn’t in order so I was able to claim back via TDS.... Read more
Landlord
9th Feb 2024 (1 year ago)
J Bailey
When searching for a flat Robert Powell was quick and efficient. Our agent Jaydon was very professional and on top of everything involved with the tenancy. I highly recommend these Agents!... Read more
Tenant
2nd Nov 2023 (1 year ago)
J Palmer

We liaised with Robert Powell as potential buyers. We interacted with about 10 different estate agents in Harborne/Edgbaston while attempting to purchase a property in summer 2023 and Robert Powell were by far the best, e.g., they don't list rooms that are clearly not bedrooms as bedrooms, unlike at least 2 other agents and don't demand to see mortgage agreements in principle or confirmation of offers to book viewings (booking viewings was very straightforward). Through Sunil Jaswal, we put in an offer on one of their properties and he could not have been more helpful in negotiating the price and generally going above and beyond (the sale ultimately fell through due to us being unable to sell our own property (with a different agent) due to the state of the market). We were very impressed by Sunil's extensive knowledge of the market, integrity, honesty, and desire to find solutions that work for the buyer and vendor. We would certainly recommend Robert Powell and hope to be able to use them again in the future.... Read more
Buyer
1st Sep 2023 (1 year ago)
J Ivey
James Powell at Robert Powell was incredibly helpful throughout the whole process. Would often go to him for advice, and was confident in his approach throughout. Would heartily recommend!... Read more
9th Mar 2023 (1 year ago)
M Byrne
I'm currently renting a property with Robert Powell Estate Agents. I needed to secure a flat before I moved to Birmingham from Ireland, and the agents were very understanding of this. They supplied me with a video and pictures of the property and answered my enquiries quickly and clearly. The whole application process was very straightforward and I was able to move into the property with little stress or hassle. I would recommend using this agency if you are looking to rent a property in the Birmingham area... Read more
Tenant
9th Mar 2023 (1 year ago)
N Dolan
Thank you to James and the team at Robert Powell & Co for their expertise and professionalism in dealing with the sale of our house, and our related purchase.
They were committed throughout the process, always being accessible, providing excellent advice, and demonstrating skill in handling negotiations with all parties. All of this was invaluable in securing a successful outcome, which we are absolutely delighted with.... Read more
Seller
23rd Feb 2023 (1 year ago)
L zhang
Finally, we are now able to put some roots down, and it feels great. It has been an incredible experience having your support and advice during the purchase of our ideal home. We look forward to entertaining and are delighted to have our own back yard. You will always be welcome to stop by whenever you are in the area. Thank you so much.... Read more
Buyer
9th Jan 2023 (2 years ago)
C shekhar
Finding a dream home to buy is never easy, sometimes may take years and then the stress of getting the deal through once your offer has been accepted. The estate agent can make all the difference in ironing out any issues, communicating between the buyer and seller teams/solicitors and guiding you through the process. We are pleased that we had the opportunity to interact with James Powell and Suil Jaswal of Robert Powell. We appreciate their very personal but professional approach to the business. We are grateful for their support and guidance throughout the process, from viewing to handing over keys to the house; we look forward to making our home.... Read more
Buyer
6th Jan 2023 (2 years ago)
P beharrell
Excellent service and very glad we chose James Powell to handle our sale. Would recommend.... Read more
Seller
4th Jan 2023 (2 years ago)
J Kemp
I've been using Robert Powell for a number of years to rent out a property I have. They came recommended by a friend who had used them to purchase and rent out a few properties. The team are always pleasant and knowledgeable, whether it be in relation to purchases, sales, renovations or rental. In relation to rental, they are able to get the right calibre of tenant into the property using their expertise and contacts, something I really appreciate... Read more
Landlord
16th Sep 2022 (2 years ago)
J Lewis
One of the best agents I work with. Both Nick and Rachel are very professional and efficient. Superb service is also offered to tenants. Can’t recommend highly enough.... Read more
15th Sep 2022 (2 years ago)
W Stevenette
Robert Powell have been great in helping us find a property. Nick has been a super letting agent from start to finish, he has been really great at communicating and helping make the process as easy and simple as possible.... Read more
12th Sep 2022 (2 years ago)
A Stanley
We have sold and rented several properties with the expert help of Robert Powell estate agents. We’ve always valued their professionalism and experience. Couldn’t recommend them highly enough. Special thanks to James Powell for his no-nonsense ability to get the job done.... Read more
Seller
11th Sep 2022 (2 years ago)
L Cooke
Without a doubt working with James and Chris was the easiest part of the whole house buying process. They were able to help introduce and meet with experts I needed to follow up survey issues and to make progress on my purchase. This made a big difference to the timescales and I felt supported from the start to the finish. Thank you!... Read more
Buyer
29th Aug 2022 (2 years ago)
A Wilton
My husband and I have just bought our first house through Robert Powell and will definitely use the company again if we ever decide to sell. It was easy to arrange viewings, and James was always readily contactable throughout the process - even, I think, when he was on holiday. He kept the seller informed and reassured when it took longer than we’d expected to get all our documents sorted, and was a calm voice of reason giving us advice when we needed it! He also recommended a roofer and a local solicitor and we had a very good experience with both. We couldn’t have asked for more, so thank you!... Read more
Buyer
23rd Aug 2022 (2 years ago)
O Khan
We rented our current residence through Robert Powell. Their paperwork is very professional and transparent compared to other agencies we encountered. Nick Turvey was our handling agent and very helpful throughout the process, even after we moved in. He's very polite, professional, and always approachable. Overall, it was a smooth and trouble-free experience with Robert Powell, and we're pretty happy with their service.... Read more
Tenant
22nd Aug 2022 (2 years ago)
B serah
Having recently moved into a residence with Robert Powell, I have found them to be friendly, helpful, and professional. The service provided has always been first class,and I would like to express my gratitude to Mr. NICK TURVEY in particular.
They are an excellent letting agent that is considerate and trustworthy in taking care of your needs.... Read more
14th Aug 2022 (2 years ago)
R Ham
I have used Robert Powell Estate Agents for many years to manage my property. Their team are proactive, responsive, respectful, always courteous, keep me updated as appropriate, and generally look after my interests. In a nutshell, I trust them.... Read more
12th Aug 2022 (2 years ago)
R Hanjra
We purchased our property through Robert Powell June 2022. Overall it was a great experience working with James and his team. As this was a probate property it was quite a lengthy completion process. James however was always willing to take the time to give us access to the property when we needed it. He also gave us clear and honest communication throughout the process. A very professional approach and would highly recommend them to sell your home.... Read more
12th Aug 2022 (2 years ago)
Y Steward
Excellent service always available for help and advice... Read more
12th Aug 2022 (2 years ago)
I McNeish
Excellent and efficient. Clear and regular communication. Secured a good price for the house. I can strongly recommend.... Read more
11th Aug 2022 (2 years ago)
K Garala
I was give you a personal service and guided through the process. Lots of good advice re extension. Would happily buy through them again in the future... Read more
11th Aug 2022 (2 years ago)
M Watts
A truly professional service from valuation right through to completion. Robert Powell provided an accurate and sensible valuation of our property and rapidly found a buyer at a price above what we had expected and indeed over what another agent had suggested. Having secured an offer at asking price they attentively followed the whole transaction through, moving things on when the conveyancing seemed to be slowing and keeping us informed throughout. Having used many agents for various properties over the years, we can without hesitation say that they are by far the best we have encountered. It was a stress free experience selling the property through them and we can thoroughly recommend them.... Read more
11th Aug 2022 (2 years ago)
S Willetts
Very nice people very knowledgeable.... Read more
11th Apr 2022 (2 years ago)
T Matter
Truly waste of time. You engage with them, go to the point of finalising deal and they leave you high and dry and pull out the deal because of absurd and nebulous reasons. I have wasted two months with them. They are not same anymore.... Read more
17th Feb 2022 (3 years ago)
A Collins
We could not recommend James Powell more highly for his professional advice efficiency and attentiveness during our sale. He was ahead of us in ensuring that completion dates remained on track and telephoned us whilst on his holiday to check how things were going.
Thank you.
Anthony Collins... Read more
Seller
21st Aug 2021 (3 years ago)
James Powell and his colleagues were consistently practical and supportive throughout the sales process and provided an excellent sounding board on a number of the issues that arose. We appreciated their advice being direct and independent-minded rather than what we might want to have heard. We are glad we selected them and recommend them strongly.... Read more
Seller
25th Mar 2021 (3 years ago)
We found their team to be consistently helpful, practical and supportive when issues arose. Their contacts database was most helpful in getting things ironed out quickly and straightforwardly. We also liked the fact that they spoke in straight, realistic terms, rather than saying what we may have "wanted to hear". The latter would not have been useful: nothing is worth more than its market will pay.... Read more
Seller
9th Mar 2021 (3 years ago)
E L

I would think before going with this company if you are a home seller.
Update on 13/6/2020 after reading this agent's reply: we are key workers just relocated to this city and tried to find a more permanent base. So we are viewing a number of properties that would match either a medium term vs longer term use (and we have a wide budget range). They arranged 1 viewing and then asked me to remove the initial negative review immediately after.
Their initial reply to us basically suggested that we were at the end of the 8-week waiting list. We also have not had viewings of the other two properties arranged for us (after I refused the request to remove my initial review entirely). I will leave this up to the readers to decide why it might be.
Re: derisory offer- the starting offer was 80K below asking pre-COVID prices, but this was not only due to COVID-19 and because of the work required on this property (damp marks on some walls and some dampness in the cellar), some discrepancies between the condition in person and the marketing photos and it was 10% below asking price. We contacted the agent and planned to increase our offer, but was told that somebody had already made a higher offer that we were not willing to match. Unfortunately, the reply you can see below was, as usual, written in a deceptive fashion, stating the amount but not the percentage difference of the offer.
Beware of this agent- there are a lot more important things in life rather than knowledge of the market. Marketing skill vs integrity isn't always the same thing.
Everything was done in a safe manner and we have followed your protocol (we were given 15 minutes only to make a judgement on the property, which we identified a couple of issues and reflected that on the offer price).
We have worked hard to keep you safe- stay safe indeed.
---------------------------------------------------------------------------------------------------
We have just asked to view a couple of houses that suited out needs. They just told us to think again as the houses were very different. One of them have been on the market for months. We have got all relevant components sorted (e.g. AIP, etc.) since the lock down.
Disappointed by this agent- by the time they get around letting us view any of these houses, apparently “8-week viewing list” to go through, we might have found somewhere else!
Update on 27/5/2020- after this review the agent was in touch and offered us viewings quickly. I was asked to reconsider this review, as the agent thought it had been unfair. So I think it's fair to offer an update to confirm that they dealt with the complaint promptly when a bad review is in the public domain.... Read more
6th Feb 2021 (4 years ago)
R gohar
Bad Experience, dirty and unhealthy place, roof broken, not clean, pictures are showing everything so not moving at all!
wasted my time and money!
NOT HEALTH AND SAFETY!... Read more
6th Oct 2020 (4 years ago)
A Figgins
I've found these estate agents to be proactive, responsive and a quite simply, a class act. They know their market inside out, and are incredibly professional. I've dealt with a number of their team in respect of a few properties, and having completed a house purchase today, genuinely could not recommend them highly enough.... Read more
Buyer
1st Jul 2020 (4 years ago)
M Kersel
The whole experience of selling my property was dealt with very professionally by James and his team. My involvement was kept to the minimum as everything was managed on my behalf. The process was prompt and I felt every angle was covered. I felt the team were always there if I needed any further advice. More than happy to recommend their services.... Read more
Seller
1st Jul 2020 (4 years ago)
C Parker
I have dealt with several of the team at Robert Powell and they have all been super helpful and professional. James P was so supportive throughout the sale of my property, keeping me updated every step of the way and always offering advice. He also went on to help me find a rental property after the sale had completed.
I woudn't hesitate to purchase/sell/rent through Robert Powell again, keep up the great work RP!... Read more
Seller
1st Jul 2020 (4 years ago)
M H
Recently sold my house with Robert Powell. James and his team were excellent from the very beginning of putting the house on the market through to completing the sale quickly and efficiently. Unlike most other estate agents it was clear that they weren't just after the commission but were there to support and guide me and ensure that the sale went through smoothly.... Read more
Seller
1st Jul 2020 (4 years ago)
D A
I cannot recommend this agency strongly enough. All members of the team are willing to go the extra mile above and beyond what is expected. From a vendors point of view I found them to be always accessible and responsive to any queries I had. What impressed me most was the attention to detail after the offer was accepted to ensure that sale went through smoothly. They liaised efficiently with the various parties and solicitors, thereby taking the stress away from the vendor. They made what can be such a daunting experience into a smooth process with constant support and advice. In short an estate agency that treats its clients with professionalism and integrity - that's certainly a rare thing in todays world.... Read more
Seller
30th Jun 2020 (4 years ago)
F Quintana
(Translated by Google) Ncon work them. Very good care without problems ..when we gave some impact was solved fast ..
(Original)
Trabajamos ncon ellos. Muy buena atención sin problemas ..cuando dábamos alguna incidencia la resolvían rápidos ..... Read more
31st Jan 2020 (5 years ago)
B Adderley
Staff very helpful and pleasant... Read more
18th Nov 2019 (5 years ago)
W h
James is a fantastic person and knows the market. Has the most fantastic eye for the details. The nicest and polite agent I have ever met.... Read more
9th Aug 2019 (5 years ago)
M Tong
Made an appointment for a view days ago. When I went there, the agent could not open the door due to the wrong key they brought. Although they rearranged another view next day. The other tenant took the property making me loss another day time... Making me doubt that did not care about my business at the beginning. Not recommend... Read more
5th Jul 2019 (5 years ago)
M Tomlinson
It's worth visiting here.... Read more
22nd Apr 2019 (5 years ago)
R Hughes
Excellent letting agency with very friendly and efficient staff. They helped me through all of the paperwork to secure my home. The agency now manage my tenancy and deal quickly with any issues. I can't recommend them highly enough.... Read more
Tenant
22nd Mar 2017 (7 years ago)
S Gaming
Had the initiative to call me up when my parcel containing a laptop was misdelivered. Actually made my day. Thanks again.... Read more
9th Mar 2017 (7 years ago)
S Safavi
Such a fake behaviour. They just care about landlord's and careless when it comes to tenants! They delayed the return of my deposit by months and at the end they deducted almost 60% of the whole deposit and returned around 40% only. Then I decided to dispute and the deposit insurer decided to cancel most of the claims from Landlord and refunded me the rest.
I don't recommend this agency at all. The worst experience I have ever had for renting a place.... Read more
Tenant
19th Nov 2016 (8 years ago)
G McGown
Great at contacting you when it suits them - when you want to rent a property, when they want your deposit, when they want to show new tenants around the property you are still living in. No contact at all when you have left the property and want your deposit back despite admitting that the property has been checked and is in perfect condition. One month after leaving the property and still not returned the deposit. Would not recommend at all.... Read more
Tenant
28th Jul 2016 (8 years ago)