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- Roger Dean - Heald Green
Roger Dean - Heald Green
Opens tomorrow at 9:00am
218 Finney Lane,Heald Green, SK8 3QA
Roger Dean Heald Green are an estate agent in Cheadle. They mainly list properties in M22, SK8 and M23. Over the last 6 months, they've listed 40 properties, with 16 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday 11:00am - 3:00pm
View all details
Roger Dean - Heald Green Reviews (52)
Have you used this agent?
62%
2%
2%
0%
35%
All (52)
Seller (5)
Buyer (5)
Landlord (6)
Tenant (16)
General (20)
W Booton
I experienced discrimination whilst trying to rent a property. I have been told that they cannot take me or my family on their books as my son doesn’t earn enough!
My disabled daughter is in receipt of PiP and I am a full time carer. Our benefits were not even taken into consideration. We were just told no and in no uncertain terms to not apply again.
I am sure that between the three of us we would meet the requirements needed. I am also sure that it is against the law to refuse someone a tenancy because they are on benefits.
I was almost accepted by the landlord when I first viewed a property.. it sounded promising, I was told when I rang the agents after the viewing, to take a deposit to the estate agent the following morning and they would hold the property for us.. only to get a message saying someone else had paid a deposit between the phone call late afternoon and 9am as the estate agents doors opened. I went there (on the train) to pay my deposit to be told the lady on the phone shouldn’t have told me to bring a deposit. They needed paperwork first. I sent over all the documents they needed. But I feel they had already made their decision. It wasn’t us!
I will not waste my time with this estate agent again.
To save yourself disappointment and unnecessary upset I advise you do the same
Tenant
11th Jun 2024 (7 mo. ago)
M Harrison
Worst estate agent ever. AVOID
They accepted my offer for a home, I set up an mortgage and solicitor etc, upon sending the money, they stated they didn't accept the offer, I asked for a phone recording and they didn't give it to me to prove they were wrong, after I paid for a surveyance that was non refundable.
AVOID AT ALL COST, THEY WILL NOT ACT RESPONSIBLY.
AND yes, before you say it, my offer was ACCEPTED!
Buyer
28th Mar 2024 (9 mo. ago)
N Mathew
Good service.
26th Mar 2024 (9 mo. ago)
C Hulston
Just had my fencing done by a lovely guy called Jamie who actually ended up doing three garden, he was so professional and moved all the rubbish, so polite and I would highly recommend him. If anyone needs a fencer hes your man.
11th Mar 2024 (10 mo. ago)
R Norton
Very helpful and friendly
7th Nov 2023 (1 year ago)
J Myers
Nephew given false information when purchasing a house which cost them £800 totally wrong use this company with caution
Buyer
23rd Oct 2023 (1 year ago)
L Crellin
Terrible service, don't choose as your estate agents .
23rd Oct 2023 (1 year ago)
A Crellin-Myers
given false information, which lead to us losing around £800.
no refund.
doesn't surpirse after looking at everyone else reviews on her and Facebook
stay away
23rd Oct 2023 (1 year ago)
A Potts
Me and my partner chose this estate agents to rent our new apartment. They have been extremely flexible and patient. They have made the move very easy.
Tenant
19th Oct 2023 (1 year ago)
Phil
Tenants beware - the agreement they ask you to sign is unreasonable and exploitative. You need the landlord's permission for guests to stay overnight, and receipts for all bill payments to get your deposit back (subject to various deductions, such as replacement of tap washers). There is no inventory or other guarantee of property condition at the start of the tenancy, and no advance notice given for viewings or entry by workmen. Various charges apply - such as £150 for breaching any terms of the agreement, regardless of how minor or subjective (there is a requirement "not to do anything to annoy the landlord"), and a £75 charge for not serving notices (despite no notice details being given). There is also a £75 charge for missing appointments, and a £25 charge just to refund rent. They withdraw your tenancy offer if you ask for anything to be changed.
Tenant
30th May 2023 (1 year ago)
R Reddy
Don't bother booking a viewing with them as all they do is take the money from person who first visits them in office and still book viewings on the property wasting other's precious time.
25th Oct 2022 (2 years ago)
N Kumar
Urgency does not matter even with faulty heaters and doors with kids in house even. Repairs take multiple chasers.
Tenant
26th May 2022 (2 years ago)
M Bates
Friendly staff and professional as I am the cleaner on Sunday mornings
13th Feb 2022 (2 years ago)
E Dudley
Chose this Estate Agent to rent my first private home and it is the best choice i made.
Since i moved in Sept ‘20 they have made it easy and a pleasure to deal with, any issues they or I have had have been worked out quickly, efficiently and everyone I have dealt with has been attentive to my needs. Responses are always made within the hour by e-mail and calls answered first time when calling the office.
If it’s your first time or any time renting or buying a new home choose these guys, this is who will be handling my first property purchase next year when I get on the ladder and i’m looking forward to it.
Tenant
6th Feb 2022 (2 years ago)
streetspirit77
Rented my property using them as for management.
No inspections were done for over 18 months.
Tenant left the house in a state and no support given to sort out
informed it was up to me to address.
Terrible service and attitude.
You have been warned - look elsewhere.
Landlord
28th Jan 2022 (2 years ago)
P DROPHEAD
So far so good......A very positive and driven team to 'Sell That House'.Very satisfied so far and I am sure the result will be a plus !
Seller
28th Oct 2021 (3 years ago)
M Gough
Very friendly and helpful staff, definitely know what there doing and will go above and beyond to assist anyone.
31st Jul 2021 (3 years ago)
N Hoven
Always very approachable and helpful
5th Jul 2021 (3 years ago)
A UK
good customer service and very easy to deal with
24th Jun 2021 (3 years ago)
E Satisfying
The best agency!!
10th Jun 2021 (3 years ago)
T Fazekas
I have been using Roger Dean Estate Agents since 2008. They have always been professional and very nice Team. Highly recommended.
10th Jun 2021 (3 years ago)
K Kinsey
As a Landlord I have found Roger Dean Estate Agents to be very competent at managing our properties. They are inspected regularly and we are contacted if any work needs doing. Furthermore as any problems are dealt with speedily we seldom have issues with rent arrears and if a problem does arise they work with the tenant to resolve the matter.
Landlord
30th May 2021 (3 years ago)
A hull
I have been letting a property through Roger Dean, Heald Green for many years Carol and the team have been amazing at dealing with all issues and making it easy for me to be a landlord. Thanks to all.
Landlord
30th May 2021 (3 years ago)
A Gordon
I am the co owner of a buy to let property which was purchased 14 years ago.
This is my first and only property and I had no idea what being a landlord involved .
We used Deans as they have a good reputation in the area where the property is and from the outset they were excellent.
My first contact was with Carole the manager and she was so professional and organised with a fantastic team of staff who are experienced and fully trained in all the requirements involved in renting out a property.
Carole and her team guide me and ensure that the property is of a good standard,safe and within legal requirements.
They carry out regular checks feed back to me if any repairs are required in order for the tenants to be safe and comfortable.
I cannot stress just how important it is to have this wonderful team at Deans behind me and ensuring I am supported as a landlord but equally important making sure the tenants are comfortable and safe .
For any landlord looking for support I would highly recommend Deans to manage your property and for anyone renting I would also look to Deans as they will do their very best to ensure your needs are met.
Landlord
30th May 2021 (3 years ago)
K Kershaw
Would not use any other agent for sales, purchases or rentals. Very professional, friendly and helpful.
30th May 2021 (3 years ago)
Voxuna
Have used Roger Dean Estate Agents for the last 5 years to manage my rental properties and they have always offered an excellent and efficient service.
Landlord
29th May 2021 (3 years ago)
H Midgley
Great estate agent, from the minute I called about the property we now rent the staff were amazing. Alway deal with things in a professional manner. Could not ask for better.
Tenant
27th May 2021 (3 years ago)
M Mico
I have been a tenant with Roger Dean for the past 4 years .
I've always had a quick response to any issues and always had direct communication with Martin. He is a credit for the company. The handy men are quick and pleasant and have dealt with all sorts of problems big and small.
Compared to some of the larger agents in town these guys are far better and far more personable. I would definitely recommend them.
Tenant
2nd Mar 2021 (3 years ago)
G Hamand
Very efficient and professional. Thank you
7th Jan 2021 (4 years ago)
Connor
Been a tenant with them for a while now, have never had a problem getting repairs and maintenance sorted quickly, usually fixed within a day!
Tenant
23rd Sep 2020 (4 years ago)
J Baker
Been with them 7 years and truly best landlords ever! Nothing too much trouble and always happy to help.
Landlord
9th Jul 2020 (4 years ago)
E Wolska
i've received great service from Timperley office team. Very responsive Andy helpful. I appreciated the work they did for me to get to the sale of my flat. Thank you so much Ewa
Seller
20th May 2020 (4 years ago)
G bryan
Useless staff
Rented for over 9 months in a flat which was vandalised when a yob threw a rock through our window
Nothing was done about it despite me asking when it will be fixed , please bear in mind my girlfriend was 6 months pregnant also
Was just constantly told they can’t help
Complained about the landlord for his lack of... everything
And was told they can’t do anything about it
I gave notice to move out and they showed people viewings in my flat without proper notice
- please bare in mind my flat had a hole through the bedroom at the time... someone moved in... must of been desperate
Just really unhelpful took them over a week after we handed over the keys for them to confirm they were sending back the deposit
Tenant
27th Feb 2020 (4 years ago)
H Cheshire
Updated in response: we used your services back in 2017 when you did indeed have a male estate agent.
Unprofessional (the male estate agent even looked at my hand as if it were encrusted with dirt when I offered it on the first time he conducted a viewing at our house) while the other staff had bad communication skills (rather patronising), took bad photos of our property, kept calling us every week without fail to unnecessarily inform us that "no progress has been made in the house sale" (no, really, we hadn't noticed!) and were pushing us to put the price lower and lower. Their low rate of commission reflected their service. Glad we went elsewhere.
Seller
27th Oct 2019 (5 years ago)
G slater
Cant give zero stars so out one.Shocking service had kids hanging around in the bin yard wrecking it they broke the inner gate
Waited weeks ended up fixing the gate myself at a cost of time and money to myself
Nearly 6 weeks have passed and still no padlock
Was told a manager would call me still no call.
Rang to inform them was told thdy would fit a padlock
Tenant
30th Aug 2019 (5 years ago)
P Payton
Excellent service
27th Feb 2019 (5 years ago)
K Alex
Fabulous team at the heals green branch!
Brought my house of this estate agent on branfield several years ago. Would never go anywhere else and whilst thinking of moving again I’m heading straight back to the team here.
If I ever see anybody asking for recommendations I always suggest roger deans.
Very professional team that go out of their way to make everyone happy from sellers to buyers.
Helped us with solicitors, removal people and recommendations of builders, electricians etc.
Always somebody available to help and the only agents open on a Sunday!!
Buyer
26th Feb 2019 (5 years ago)
E Yates
Great Estate Agetns, Friendly Staff, Very easy to work with, quiet and on the ball. No Fuss! I Would Highly Recommend.
24th Feb 2019 (5 years ago)
P Dohang
I Patrick have rented of this company based in Heald Green for the past 6 years since moving to the UK. I have no felt so valued to be taking my custom here. All staff go out of their way for me and help me whenever needed. Exceptional help when I first moved to the UK as this company helped me attend to viewings I could not have made without them (as I wouldn’t have known where to go), with their help I was taught the local area as well as how to feel valued.
Thank you to all at roger dean for the brilliant houses you provide to me and the help and care you give me making sure everything was spotless when I moved in.
Tenant
22nd Feb 2019 (5 years ago)
L Mahong
I have sold 2 properties with the Heald Green branch in the last 2 years. All staff are exceptional, have lots of knowledge and are highly trained, the customer service skills are amazing and somebody is always at hand to help. Yvonne and Carole went out of their way to help with solicitors.
Highly recommend this agency for all types of business whether renting, selling or managing your properties.
Seller
22nd Feb 2019 (5 years ago)
C Parkinson
To all at Heald Green branch.
Carole went out of her way to help find me the perfect property that would be available for me to suit my circumstances.
All members of staff have lots of knowledge and skills available to help my move go smoothly and were very polite and professional.
Without this branch I possible still would not of had a lovely home!
Alison went out of her way to help me sort insurance for my property as I was unsure what to do.
I can not fault the service that I received - it was very reassuring all the way through and has left me very happy and feeling as though I can approach this agency whenever I need to.
Thanks all
Tenant
21st Feb 2019 (5 years ago)
R Parkinson
Heald Green Branch - Rented several properties from this branch - found them to be very proffessional and polite. Helped me with all aspects of moving, gas and electric readings etc. Any appointments to view properties or any apppintments to sign for my properties were all done and on time with proffesional staff memebers who knew what they were taking about.
Carole, Yvonne, Alison, Alexis, Joanne And June all knew what was going on so I could always speak to whoever was available if I needed assistance - whenever I did they each went out of their way to help me with their knowledge that they knew.
Would highly recommend this company!
Tenant
21st Feb 2019 (5 years ago)
A Green
I had a terrible experience moving out of my property ith Roger Dean. I got screamed at by an employee called Martin for asking a question about a clause in the contract which I didn't understand.I had to disconnect the call as he got more and more aggressive towards me over the phone. When I went to see Roger at his office as he wanted to personally apologise, he joked that he thinks the individual who was verbally aggressive towards me needs anger management. The entire thing made me feel uncomfortable and despite the apartment being reasonably priced I would never return to or recommend anyone uses this company. I also had significant damp issues and had to tip several items of my furniture when I left the property.
Tenant
1st Feb 2019 (5 years ago)
J Sousa
Most of the reviews can only be a joke. The house that we rented was disgusting, and we, 3 tenants, spent over 4 days cleaning. I even had skin rash because of the dirt, blood on mattresses, unbelievable. Requested the agency to send someone to clean what was promptly refused, so has a foreigners and new in the country and without knowledge of the laws we felt that we couldn't do anything, and they knew that, that's why they behaved like that. CAROLE from the agency is the responsable for the agency or so it seems. They look nice but careful with those people the are work on the limit of the law, or what they understand it is the limit. I had to beg to change the mattresses and everything that they say, it must be written because they will lie on your face. They are charging cleaning when we checkout but the house is much cleaner, amazingly cleaner that when we move in. We also had people inside our house without being announced, they just took the keys and let them selfs in, without knocking the door. Be careful with theme I would avoid any type of business with these people.
Tenant
6th Dec 2018 (6 years ago)
K T
Only interested in the seller's interest!
Thank god I only lost out on a few hundred quid solicitor fees.
A small price to pay instead of regretting paying 250k to a greedy £&*#"#£.......who wouldn't negotiate on nothing but fresh air!
Buyer
27th Jul 2018 (6 years ago)
P Joseph
Poor service as they did not provide meter readings when I moved out of the property.
I wouldn't recommend doing business with this company.
15th Jul 2018 (6 years ago)
J Gilligan
So helpful and friendly, made our experience of moving a home an enjoyable and stress free time
6th Mar 2018 (6 years ago)
B Toth
The best company I've ever dealt with. Renting my flat from them over 4 years ago, very friendly and supportive no matter what, always on top of everything. Considering other agencies, this one is beyond expectations.
Tenant
5th Sep 2017 (7 years ago)
P Hill
Timperley Branch, as a first time buyer I was astounded at the level of service I received, the branch actively encouraged the vendor to raise the asking price when contracts were on the table, passive aggressive snobbery to degree you could not believe ,
Sending rude insulting emails to my solicitors directly, encouraging the vendor to short cut enquires to gain a quick sale, only to defend the same when this did not work and blame my solicitors as incompetent when the enquirers kept coming back
This has put me behind a year, having to find rented accommodation and out of pocket, facing more costs to move in to rented at my age and the way the market is going I may never have another chance to buy .
If your a Seller they may look after you but buyers beware !
I am keeping all the Emails and correspondence, I have not the time to do anything at present , but I am keeping my powder dry for this Lot !
Buyer
14th Aug 2017 (7 years ago)
A Totle
Rude, unprofessional and patronising.
13th Aug 2017 (7 years ago)
A Dwan
Always excellent service from the team here
19th Apr 2017 (7 years ago)
P Salon
Very friendly and helpful staff, sold my house within 24 hours for the full asking price. Over the moon!
Seller
19th Apr 2017 (7 years ago)
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